• Are you looking for volunteer roles ?

    Go to volunteering section

972

Life skills jobs

Job Alerts On

No alerts left

Get job alerts sent straight to your inbox.

*Please enter a valid email

You haven't selected any filters. To create a tailored job alert, select your filters first.

Oh no!

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

Verify your email address and start receiving the latest job recommendations. Sign in or create an account to start managing your alerts.

A job alert for this search or a similar search term already exists. You can manage your job alerts by clicking here:

Top job
Single Homeless Project, Westminster (On-site)
Starting at £28,953.79 and rising incrementally to £31,101.42 per annum
Join our team where you’ll play a key role in providing empowering, person centred support to individuals across Westminster.
Posted 3 days ago
The Orpheus Centre, Godstone, Surrey (Hybrid)
£28,000 - £32,000 per year
We are currently seeking a driven and pro-active Events Fundraiser to develop, coordinate and deliver the charity’s fundraising events
Posted 1 week ago Apply Now
IPSO - Independent Press Standards Organisation, London (Hybrid)
£34,000 per year
IPSO is recruiting a Standards Policy Officer to join our small and friendly Standards and Regulation team.
Posted 4 days ago
Closing in 4 days
Prospect Hospice, Swindon (On-site)
£36,765 - £40,534 per year
Make a meaningful impact in your retail career.
Posted 4 days ago
Closing in 4 days
QuarterFive Fundraising Recruitment, New Haw, Surrey (Hybrid)
Up to £34,000
Posted 3 weeks ago Apply Now
Closing in 4 days
Single Homeless Project, Westminster (On-site)
Starting at £28,953.79 and rising incrementally to £31,101.42 per annum
This is a role where meaningful change happens every day - through conversation, connection and consistent support.
Posted 1 week ago
Resurgo Trust, Cardiff, Cardiff (On-site)
£28,000
Are you a confident and experienced leader, with a heart for young people, passionate about equipping the church to transform society?
Posted 1 week ago
Page 18 of 65
Shipley, West Yorkshire (On-site)
£27,500 - £30,500 per year
Full-time
Contract (9 month contract)
Job description

Customer Feedback Case Officer
Fixed Term Contract (9 months) 
Full time (34.5 hours), we are open to a conversation about how you work these hours
Location – Split between home and our Shipley Office
Salary Range £27,500 - £30,500

About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role
In this role you will have an opportunity to champion and deliver an unrivalled experience to all customers, leading on handling complaints, feedback and compliments across all channels, in accordance with Macmillan’s values, regulatory requirement policies and standards.

You will produce analysis on feedback, identify trends and share opportunities for improvement to the process.

A significant part of your role will be building effective relationships with internal colleagues and external agencies on behalf of Macmillan to ensure accurate, appropriate and full responses are provided to complainants in line with agreed SLAs.

About you
The successful candidate will demonstrate the following skills and experience:

  • Experience of customer care or customer relations and resolution management
  • A good understanding of GDPR guidelines
  • The ability to produce a range of detailed written communications
  • A sound working knowledge of IT systems such as Microsoft Office, CRM as well as databases in order to extract and manipulate data

In return, we offer a range of benefits including:

  • 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
  • Pension matched up to 7.5%
  • 120+ learning and development offers, with access to external professional qualifications
  • Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
  • Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process
Application deadline: Thursday 10th July 2025
Interview dates: w/c 14th July 2025

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

Posted by
Macmillan Cancer Support View profile Organisation type Registered Charity Company size More than 1000

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.

Posted on: Thursday, 26 June 2025
Closing date: 10 July 2025 at 23:30
Tags: Administration, Customer Service, Customer support, Data Analysis

The client requests no contact from agencies or media sales.