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Supporter Services & Marketing Officer (Maternity Cover)
Location: Crewe (Office-based)
Contract: Full-time, 12-month fixed term
Salary: £26,000 per annum
Reports to: Head of Public Fundraising and Engagement & Digital Marketing Manager
Be the first voice of Railway Children.
We’re looking for a warm, organised and digitally minded individual to deliver outstanding service to our supporters. As the first point of contact for donors, community groups and the public, you’ll ensure every interaction—via phone, email, social or web—is positive and professional.
You’ll also support our fundraising and marketing teams with admin, digital content, and campaign delivery, helping us raise vital funds to protect children at risk.
Key Responsibilities:
- Manage supporter queries via inbox, phone and social media
- Send thank-you messages and fulfilment communications
- Maintain accurate supporter records (Donorflex)
- Support digital campaigns, website updates and online shop
- Assist with events, appeals and seasonal campaigns
- Build emails and social posts; monitor Facebook ads
- Keep marketing materials and templates up to date
What You’ll Bring:
- Excellent communication and customer service skills
- Strong admin and digital skills
- A proactive, team-focused attitude
- Passion for making a difference
Why Join Us?
At Railway Children, you’ll be part of a passionate, supportive team working to create real change. We offer flexible working conditions and a great opportunity to learn and develop. You’ll have the opportunity to make a meaningful impact every single day – and be part of a charity that truly values its people.
Join us and help us ensure we deliver the best supporter experience.
A world where every child can thrive away from a life on the streets.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Individual Giving
We’re looking for an experienced and creative Head of Individual Giving to lead and grow our individual giving programme.
About the Role
Reporting directly to the Chief Executive Officer, you’ll shape and deliver our individual giving strategy, overseeing the recruitment, retention and development of individual supporters. You’ll lead on our major appeals, including an annual national campaign to Catholic parishes across the UK.
You’ll also play a key role in developing new fundraising products, optimising donor journeys, and ensuring our CRM and data systems support excellent stewardship and insight-driven decision making. This is a senior position with significant scope to shape the programme and make your mark.
About You
We’re looking for a confident and strategic fundraiser with a strong grasp of individual giving and a collaborative approach. You’ll bring:
- Proven experience delivering successful individual giving or direct marketing campaigns in the charity sector
- Strong skills in supporter stewardship and donor retention
- Experience of managing budgets, teams and external suppliers
- A creative, data-driven approach to growing income
- Excellent communication skills
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.



The client requests no contact from agencies or media sales.
About us
The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.
About the role and you
The Web & Digital Manager will oversee our websites, paid media, and digital projects, to ensure they drive reach, engagement, and measurable impact. You’ll manage relationships with internal teams, external developers and agencies to lead on the digital strategy and performance, and support colleagues across the organisation to improve our digital presence.
This is a rewarding role in a fast-paced, collaborative team, that is central to delivering our mission to prevent child sexual abuse.
You’ll be proactive and innovative, with a strong track record in managing websites and paid media campaigns. You’ll understand what makes good digital content and user experience and be confident in using data and analytics to evaluate and improve performance. You’ll be comfortable working across multiple projects and with a range of stakeholders.
Here are some of the skills and experience we’re looking for:
- Experience managing websites and paid digital campaigns (Google Ads, Meta).
- Strong understanding of SEO, UX and accessibility principles.
- Confident using analytics platforms to report performance and influence decisions.
- Excellent project management and communication skills.
- Comfortable working on sensitive topics.
- Experience in content design and optimising user journeys.
For a more detailed job description, please request a job pack.
What you’ll get from us
We offer the following benefits:
- Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
- NEST pension
- 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
- Up to 5 days’ learning and development per year
- Flu jabs & eye tests
- Season ticket loans
- Charity discounts
- Employee assistance programme
- Option of private healthcare with Benenden
How to apply
We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.
To apply, please download the job pack and return your completed documents by Monday 17th November. Stage 1 interviews are scheduled to take place on Wednesday 26th November and stage 2 interviews are scheduled to take place on Wednesday 10th December for shortlisted candidates.
If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.
#communications #advocacy #website #digital #manager #socialmedia #marketing #campaign #paidmedia
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
About Demos
Demos is a highly respected cross-party think tank with a unique approach to making policy to solve our long term problems. Building on nearly 30 years of creativity, ideas and impact, Demos’s mission is to upgrade democracy: rebuilding the relationship between citizen and state. Our work explores the elements of a ‘New Deal’, in which power is devolved, citizens participate in policy making, and together as a nation we find answers to the challenges of our century.
About Waves
Demos is leading the largest trial of digital democracy in Britain.
Trust in politics and politicians is in crisis. Only 24% of people trust politicians to make decisions in the best interests of the country. Polarisation is increasing. At the same time, people want to be involved in the public policy decisions that affect them.
Waves is a €1 million project trialling new technology in local democracy, launched to bring people together to tackle contentious local issues and strengthen trust in local government. Thousands of local people will have the opportunity to shape local government policy on an issue affecting their area.
New AI-powered technology is intended to make it easier, cheaper and quicker for participants to have their say, identify areas of consensus, discuss difficult issues and work through trade-offs together.
We are working in partnership with two trailblazing councils who are both embracing the opportunity to put the public at the heart of their policy making. The trial will begin in the London Borough of Camden to co-develop an approach to adult social care. The trial will then move on to South Staffordshire District Council as they develop an inclusive engagement process to prepare for their next local plan. The partners will also support a further 25 councils to observe and learn from the process so that they too can use the tools in the future.
About the role
We are looking for an experienced programme manager who can steer Waves from now until it completes in December 2026.
You would be joining the programme at a pivotal time as we move from the ‘set-up’ and ‘co-design’ phases of the first 6-months, to the start of the first of our two trials running sequentially over the next 11 months, before moving to a final ‘impact phase’ of dissemination of our toolkits, technology and learning in the final 6 months.
Programme management of Waves means ensuring that the whole project stays on track – on time and on budget – throughout its delivery. There are 5 partners, a number of suppliers and many moving parts, so it is critical that we find someone who can work across the whole programme, anticipating who needs to do what and by when, and ensuring that the programme is delivered successfully so we can draw learnings from it to share widely across the local government, democracy, and tech sectors.
It is worth bearing in mind that Waves is a ‘test and learn’ trial of a new deliberative democratic process using existing and new technology. Therefore, the team is committed to learning from the project and being comfortable with the uncertainty of not knowing exactly what the outcomes are going to be.
What you'll need to be sucessful
The types of knowledge, skills and experience we are looking for are below. We welcome a range of applications which include at least some of these attributes.
- Demonstrable experience managing an equivalent programme in terms of complexity, scale and partners with a solid understanding of project management methods.
- Understanding and commitment to the mission of the programme – motivated to tackle issues of low trust in democracy among UK citizens with digital democratic platforms and deliberative processes a crucial part of the solution.
- Team management, interpersonal and communication skills – ability to lead and motivate a team with diverse skills and priorities to deliver a programme of great complexity and uncertainty, including fostering collaboration and trust, managing conflicts, maintaining transparency and empowering different partners to perform effectively.
- Strong strategic thinking and decision-making skills – the ability to align activities with overall programme objectives, making informed decisions based on programme lead and partner inputs and, where possible, data and analysis, and drive the programme towards successful outcomes.
- Ability to identify potential risks, develop mitigation strategies and manage issues that may arise during the programme lifecycle – ideally in an innovation context, one working with diverse partners with different ways of working or when using technology/ conducting trials with the public.
- An interest in, and comfort working with, innovative technologies that utilise AI and collect data, as well as an understanding of the risks and sensitivities surrounding the use of AI, among the public and within the public sector.
- Experience of owning and managing a large-scale budget, conducting calculations when there are changes from the plan, and maintaining clear and robust tracking of expenditure to ensure financial accountability.
- Demonstrable ability to adapt to changing circumstances, solve problems creatively and maintain momentum and energy during challenging situations.
- Highly collaborative, with a commitment to teamwork and inclusivity.
Application and selection process
To apply, please provide the following through our application form:
- an anonymised CV (with any references to your name and personal details removed)
- answers to four screening questions (up to 250 words each)
- a completed copy of our diversity monitoring form (optional)
All applications will be evaluated and graded anonymously to minimise bias in our screening process.
Questions?
If you have any further questions or aren’t sure if the role is right for you, please feel free to reach out to us and we would be happy to answer any queries.
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
We are looking for a flexible and organised person to lead on the management of Zero Carbon Guildford’s premises, events and systems. We want someone who is comfortable working with staff and volunteers, a good communicator and an excellent systems and facilities manager. This is a hands-on and varied role, ideal for someone who wants to help our charity bring its values of collaboration, inclusivity, accessibility, and sustainability to life in our culture and everyday practices.
Zero Carbon Guildford is a Surrey-based charity tackling environmental challenges with practical, local solutions that make a real difference. From supporting energy efficiency in homes to monitoring water quality and reducing food waste, we’re helping to make Guildford and Surrey greener, healthier, and fairer places to live.
Since the charity was established in 2020, Zero Carbon Guildford has had three different premises, creating a physical community hub adapted to each space. It is likely that we will move again in the coming months/years and the person in this role will be critical to supporting how and when the charity moves, and how we adapt to the opportunities provided by new spaces.
This role is funded as part of a grant to Zero Carbon Guildford from the National Lottery Community Fund.
About the Role
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Contract: permanent.
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Hours: 28 hours per week, core hours Tues-Fri 10-4, with some evening and weekend work required.
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Salary: £25,242.40 per year (pro rata, equivalent to £31,553 FTE)
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Location: ZERO, Riverside Business Centre, Walnut Tree Close, Guildford, GU1 4UG, primarily on-site during core hours, flexibility to work from home at other times. Potential for location to change during the course of the contract (very likely within central Guildford).
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Start date: as soon as possible
Job description
The Operations Coordinator is one of four core staff team members at Zero Carbon Guildford (ZCG), and leads on facilities and event management, organisational processes, and reporting. In the event of a premises move, they will also lead the charity through the physical move. This is a critical role to the smooth running of the charity, helping create and communicate systems that staff and volunteers use to deliver our objectives more efficiently and effectively.
Responsibilities
Building and facilities management:
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Maintaining the effective operation and presentation of the charity’s premises in support of our goals. This includes ensuring building compliance, upkeep and maintenance, and ensuring volunteers have appropriate training and guidance to use the space.
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In the event of moving premises, manage both contractual arrangements and the physical moving process.
Support ZCG’s strategy to establish a more permanent physical space, by engaging with new developments in Guildford and council officers.
Events management:
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Manage events and room booking system, track sign up numbers, and ensure events are managed well by staff and volunteers.
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Support volunteers and staff to curate events programme, and ensure online events listings are effective, good quality and up to date.
KPI tracking and reporting against strategy and grant requirements:
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Maintaining an efficient KPI tracking and reporting system, including for ZCG’s own environmental KPIs, working with relevant staff and volunteers to keep records up to date.
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Pulling together reports against KPIs for grants, annual reports and monthly Trustee / Ops updates.
Supporting tracking of grant spending and funding pots available for operations.
IT / technical support and system administration (emails, Google Drives, Slack, volunteer management, CRM and other systems needed for projects).
Sit on the Operations Panel and contribute to activities (group of staff, volunteers and Trustees with responsibility for day-to-day operations).
Any other responsibilities as agreed with ZCG staff team and Trustees.
Person specification
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Well-organised person comfortable with data and able to lead process / project / operations management to support Zero Carbon Guildford’s goals and values.
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Motivation and passion to support the goals, values and activities of the charity through carrying out this role, acting as part of a close working team of staff and volunteers.
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Good communication skills, both verbal and written.
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Experience of or compatible skills for buildings/facilities management (eg some or all of maintenance, risk management, health and safety, working with contractors, DIY skills).
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Good aptitude for IT systems and ability to administer key systems (Google Drive, Slack, CRM systems, Wix or similar).
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Adaptability to changing circumstances (eg changing funding landscape, changing needs for the role, moving premises).
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Experience working effectively with teams of volunteers and/or staff.
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Ability to monitor and report on KPIs both internally and externally (eg to charity Trustees or to funders).
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Commitment to Zero Carbon Guildford’s objectives and values.
Benefits
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Travel expenses for work beyond your normal place of work.
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Expenses for work-related communications.
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Pension contribution.
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Annual leave: 25 days plus bank holidays (pro rata for part-time employees).
Inclusive Recruitment Statement
At Zero Carbon Guildford we believe diversity makes us stronger. We’re passionate about creating an inclusive workplace where everyone can thrive and be their authentic self. We welcome applications from candidates of all backgrounds, experiences, and identities, including (but not limited to) race, ethnicity, gender, age, disability, sexual orientation, religion, and socioeconomic status.
Research shows that some candidates may self-select out of applying if they don’t meet 100% of the listed criteria. If you’re excited about this role but your experience doesn’t align perfectly with every requirement, we still encourage you to apply—you may be the right person for the job.
Privacy
We respect your privacy and are committed to protecting your personal data. Any
information you provide during the recruitment process will be handled securely,
used only for recruitment purposes, and never shared without your consent. For full details, please see our Privacy Policy.
How to apply
Please send your CV and a cover by midnight on Sunday 16th November 2025.
Your cover letter should explain:
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Why you’d like to join our team.
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What you would bring to the role and charity.
Applications without a cover letter will not be considered.
We also invite all candidates to complete an optional equality, diversity and inclusion monitoring form. This involves sharing some information about your background. Providing this information is entirely voluntary. It will be used only for anonymous monitoring and reporting purposes to help us identify trends and ensure our recruitment practices are fair and inclusive. The information you provide will be stored securely, kept separate from your application, and will not be seen by the recruitment panel or used in any decisions about your application.
Applications will be reviewed, and shortlisted applicants will be asked to attend an interview on Thurs 4th Dec during the day. If you would be unable to make this date, please let us know when you apply.
If there’s anything we can do to make our recruitment process more accessible to you, please get in touch—we’d love to support you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Allen Lane is pleased to be partnering with London Air Ambulance Charity for the role of IT Manager. The Charity has grown significantly in size and complexity over the last few years and are now seeking a IT Manager to lead the technical delivery in support of their IT strategy, oversee the Managed Service Provider (MSP), take responsibility for cyber security and training and, support the implementation of new technology to the service.
About the charity:
London’s Air Ambulance is the charity that delivers an advanced trauma team to London’s most seriously injured patients. The team, consisting of an advanced trauma doctor, paramedic and consultant on most missions, can perform treatments such as open heart surgery, blood transfusions and general anaesthetic by the roadside.
By providing intervention as quickly as possible after injury, they aim to give patients the best chance of survival, and best quality of life, after trauma.
The charity serves the 10 million people that live work and travel within the M25, treating an average of five patients every day
About the role
The IT Manager will report to the Director of Finance, IT and Facilities to deliver our IT strategy. They will work closely with the charity’s external consultant CTO.
The role will take ownership and responsibility for delivering an excellent day to day IT service, maintaining and developing the charity’s assets and systems, and sourcing and managing appropriately skilled resources where required.
They will also work closely with project teams on technical development and integration of systems.
About the Person
You will be willing to be hands on in this role with strong communication and stakeholder engagement skills. You will enjoy problem solving and be the go-to person in the team, integrating with the charity and operations teams.
Essential Knowledge and Experience
· Knowledge of IT infrastructure, specifications, networks and systems
· Knowledge of IT security and best practice cyber security frameworks
· Knowledge of Microsoft Azure and MS 365 Enterprise administration
· Knowledge of Power Apps
· Experience of working with or managing an MSP
· Experience of ownership and accountability for an expenditure budget
· Ability to explain complex technical needs/implications/requirements in simple terms to non-technical staff
Desirable Knowledge and Experience
· Knowledge or experience of the charity sector
· Knowledge of the regulatory environment and the core components of effective operational service delivery in the public sector/charity setting.
· Understanding of SQL, MS SQL Server
· Experience of Microsoft Dynamics
· Experience of formulating and implementing business continuity and disaster recovery plans
· Proficient in use of all MS Office applications.
· Experience of MS tools such as Power Apps
· Experience of running training sessions on IT for users
This role will be pivotal for the progress and development of the organisation and its offerings, and is a great opportunity for a driven individual to make a difference to the safety of the general public. The role is one that has a huge amount of room for an individual to make it their own and grow with the organisation.
Interview Dates:
1st Interview-Wednesday 3rd December
2nd Interview-Monday 8th December or Wednesday 10th December
If you are interested in this fantastic opportunity, please apply online today.
Location: Central London, hybrid working (office-based at least 2 days a week)
Contract: 4-5 Days a week, permanent
Salary: £55,000 pro rata
Hours: Flexible working pattern permitted, subject to organisational needs
About Refugee Legal Support
Refugee Legal Support is a dynamic organisation working in solidarity with people who migrate: we provide and promote legal support, training, and advocacy so that asylum seekers, refugees and migrants can access rights and justice. We are now recruiting a senior leader to join the three-person Director team (Executive Director; Legal Director; this role) and help drive our next phase of growth and impact.
Why this role matters
This is a career-defining role at a pivotal time for RLS. You will help shape the future of our organisation, ensuring we have the resources and organisational infrastructure to maximise our impact. If you are a senior fundraiser who cares deeply about justice for migrants, wants to lead at a strategic level and doesn’t shy away from operational leadership when it counts, then this role is for you.
The role in brief
As our Fundraising Director you will lead the income generation strategy for RLS and oversee operational elements when needed—making this more than a conventional fundraising role. You will work across the organisation, supporting strategy, sustainable growth, and systems development, while ensuring we meet urgent funding needs as well as build long-term resilience. The role suits someone who thrives in a dynamic, justice-driven environment, is comfortable with ambiguity and change, and has the gravitas and hands-on mindset required in a senior role.
Key responsibilities
- Develop and lead the fundraising strategy: securing income from trusts, foundations, major donors, corporates, and other sources.
- Build, deepen and manage relationships with funders, partners and stakeholders to secure existing and new funding.
- Monitor fundraising performance, budgets, forecasts and contribute to organisational financial sustainability.
- Work operationally as required across the organisation: supporting RLS’s systems, processes and leadership team to ensure effective delivery and growth.
- Be a key member of the senior management team, working closely with the Executive Director, Legal Director and Board of Trustees to shape RLS’s strategic direction.
- Ensure high standards of reporting, monitoring and impact-communication to funders and stakeholders.
- Help embed organisational systems and infrastructure to support scale-up and sustainability.
Person specification
We’re seeking someone who:
- Has great experience in senior fundraising roles (ideally including trust/foundation, donor relationships and multi-stream income generation).
- Is comfortable operating at a strategic level and also stepping into operational matters when needed.
- Has excellent communication and influencing skills, able to engage with senior stakeholders, funders and leadership teams.
- Thrives in a fast-moving, values-driven environment, comfortable with change, ambiguity and organisational growth.
- Shares a strong commitment to migrant justice, equity and the mission of RLS.
- Is organised, resilient, and able to manage competing priorities across fundraising and operations.
Working arrangements
This role is based in London with hybrid working: you will be required to be in the office at least two days a week, with the remainder of time flexible. The post will require occasional flexibility for meetings, events or travel as part of senior leadership commitments.
RLS is committed to equality of opportunity, particularly welcoming applications from candidates with lived experience of migration, forced displacement, or marginalised communities.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Legacy Group Consulting LTD are recruiting on behalf of Solar Aid for a Supporter Care Officer;
Location: North East London
Contract: Full Time, Permanent – 37.5 hours
Salary: £27,900pa to £29,700pa – depending on experience
Closing Date: Wednesday 26th November
Why this role matters
We are working with an amazing, international charity – Solar Aid where their mission is to light up every home, school and clinic in Sub – Saharan Africa by 2030, using safe, clean, solar power to recruit someone fantastic for this role.
This role isn’t just about tasks and responsibilities, it’s about joining a team where your voice is valued, your growth is supported, and your work genuinely makes a difference.
What you’ll be doing
As the Supporter Care Officer, you'll be part of wider fundraising team, reporting to brilliant Supporter Care Manager – a small but might team. You’ll be at the heart of helping deliver outstanding supporter care experience, assisting the smooth running of fundraising operations and smooth handling of non-supporter communications.
Your key responsibilities will include:
- Making sure every supporter feels heard, valued, and appreciated
- Managing donation processes and supporter communications with care and efficiency
- Supporting the team with admin tasks that keep everything running smoothly
- Working closely with colleagues across teams to create a brilliant supporter experience
- Develop and refresh supporter journeys across engagement channels, working with Engagement and Digital teams
- Review and refresh “thank you” materials, communications and processes.
- Respond to supporter enquiries received by phone and email, acting as a first point of contact for supporters.
- Contribute to the integrity of the database by amending supporter details as necessary and recognising areas for improvement to support the Supporter Experience Manager with maintenance of the CRM.
What you’ll bring
We’re not looking for someone who ticks every box - we’re looking for someone who’s curious, committed, and ready to learn. If you’ve got the following, we’d love to hear from you:
- Experience in customer service, supporter care, or a similar rolerking knowledge of online fundraising
- Strong communication skills and a real empathy for people
- Good working knowledge of online fundraising
- Comfortable using databases, emails, and admin systems – they use Salesforce – if you have experience of this, would be advantageous
- A positive attitude and a willingness to pitch in
What’s in it for you
The chance to be part of an organisation that’s making tangible impact
- Supportive, inclusive team culture
- A working environment where new ideas and testing new things is strongly encouraged.
- Hybrid/flexible working options
- Opportunities for training, learning and growth
- 7% employer pension contribution
- 25 days’ annual leave
How to apply
If this sounds like your kind of role, we’d love to hear from you.
You can apply by sending your CV and a short cover note to Seema Choudhury at Legacy Group Consultancy LTD
If you are shortlisted for interview stage (it will be a 2 stage interview process – one informal chat online and one formal interview at the London office with an interview panel. Interview dates to be confirmed)
A note on equity
We actively encourage applications from people with backgrounds that are underrepresented in the charity sector. If you need any adjustments to take part in the recruitment process, please don’t hesitate to ask - we’re here to make this accessible to everyone.
Let's build your legacy together
Would you like to play a key role in helping supporters make a lasting difference for seriously ill children at Great Ormond Street Hospital?
We’re hiring for a passionate and supporter focused individual to join our legacy marketing team. As the first point of contact for some of our most valued supporters, you’ll help refer them to have their Will written for free, answer questions or arrange a special tour of the hospital. You’ll also take on a key role to ensure the smooth running of our legacy marketing campaigns and events.
This is the ideal opportunity for a customer service focused individual with excellent attention to detail, to join a dynamic team.
This role is known internally as Legacy Marketing Executive.
Salary
The salary for this position is £33,234 and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
- Act as the first point of contact (telephone and email) for supporter calls and enquiries for the Legacy Marketing team.
- Collaborate with the Supporter Relations team to manage queries.
- Process third party invoices for approval, tracking against expenditure log.
- Provide exceptional customer service and supporter guidance.
- Provide administration and event management support for legacy events.
For full details of the role, please read through the role profile.
Skills, Knowledge and Expertise
- Previous customer service experience.
- Experience processing invoices and keeping track of expenditure.
- Understanding of data processes and CRMS/databases e.g. Salesforce.
- Ability to import and export data from Excel.
- Exceptional attention to detail.
- Ability to prioritise tasks.
- Ability to manage sensitive data and conversations with supporters.
About the Team
Sitting in the wider Fundraising Directorate, this role sits within our small but mighty Legacy Marketing team, which is part of our wider Legacy and Donor Development team (who look after our cash and raffle programmes). Legacy Marketing is the top fundraising priority at GOSH Charity meaning we have huge ambitions and healthy investment in our fundraising area.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title:Corporate Fundraising Manager
Reporting To: Senior Corporate Partnerships Manager
Location: Hybrid, working from home and our office based in West London
Salary: £30,000 - £33,000 per annum
Hours of Work: 40 hours per week, inclusive of a daily 1 hour paid lunch break
Contract: Permanent
Benefits:
- 25 days annual leave per year, plus public holidays;
- Company electronic devices;
- Enhanced salary sacrifice pension scheme;
- Private health insurance after completion of probation;
- Eligibility for a Blue Light discount card
Closing Date: 31st October 2025. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.
Job Summary
Working with the Senior Corporate Partnership Manager, this role supports high-value corporate partnerships through engagement, stewardship, and identifying new opportunities aligned with the charity’s goals. This newly established role in the income team reflects the growth of MHI’s partnerships and offers an exciting opportunity for an ambitious corporate fundraiser with a passion for digital mental health. MHI is at a pivotal point in its development, having experienced significant growth since launching in 2017. Over the past 18 months, a primary focus has been on cultivating several major partners to support our core services (Shout and The Mix) and the development of three new digital mental health products. We are now looking to focus on these key partners, while expanding our portfolio of new opportunities.
Key Responsibilities
- Support with high value corporate partnerships, including the delivery of employee engagement activities and communications, fundraising events and challenges
- Manage a portfolio of corporate partnerships, delivering first class stewardship and identifying and maximising opportunities for wider engagement
- Support the Senior Corporate Partnerships Manager to steward and engage partners and prospects, including thought leadership, communications, events, volunteering and fundraising activities
- Support with business development, utilising Salesforce, Pearlfinders and LinkedIn to identify and track opportunities
- Support the Senior Corporate Partnership Manager to create proposals, offers and presentations for new and existing partners
- Manage team administration, including merchandise orders
- Build excellent stakeholder relationships, keeping key contacts updated and ensuring partnership renewals
- Work with Commissioned Partnerships and Trust and Foundations colleagues to identify cross and upsell opportunities
- Work with the Public Fundraising team to promote challenge events and identify opportunities for our corporate partners
- Collaborate with internal teams - including Public Fundraising, Commissioned Partnerships, Trusts and Foundations, Data Insights, Clinical, Marketing, Volunteer, and Finance - to coordinate engagement, insights, assets, and timely communications.
- Build relationships with new potential corporate prospects for 2025 to 2028 income opportunities.
- Build relationships with counterparts of other third sector charitable organisations who MHI may work closely with for partnership opportunities.
- To take personal responsibility for keeping up to date with and contributing to the development of best practice in ways of working
- Commitment to high standards of service delivery and customer care
- At all times to carry out the responsibilities of the post in a manner consistent with promoting equalities and diversity, and which demonstrates respect for all.
- To actively participate in regular team meetings, contributing to strategy, discussions and decisions which will be beneficial to the MHI activities.
- Willingness to work flexibly in approach to work and/or work time requirements.
- A commitment to personal development around working requirements which will include attending training courses.
Person Specification
Essential
- 3+ years working with corporate partners, including building at least one new large corporate partnership
- 3+ years experience of working on community fundraising projects with the charity or through a corporate partner
- Experience of being highly organised, managing multifaceted partnerships in a charity setting, covering multiple projects and teams, and including reporting.
- Excellent verbal and written communication skills, with the ability to communicate with varying audiences, including corporate partners
- A strong interest in mental health and in data and technology, and an understanding of corporate partnership opportunities for the sector
Desirable
- Experience of using Salesforce or equivalent CRM.
- Experience of both face to face and virtual stakeholder meetings with high value corporate funders
- Experience of building employee and/or community fundraising events and opportunities
This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks.
We understand that AI is increasingly part of everyday life, and you might choose to use it when putting together your application. While AI can be a helpful tool, we ask that anything you submit reflects your own skills, experiences, and perspective. We value authenticity and integrity, and we want to see what you uniquely bring to our team and why our mission resonates with you personally.
Salary: £24,938 per annum
Contract: Fixed term until April 2026
Full time: 37.5 hours per week
Location: Norwich
Closing date: Monday 10th November 2025 at 11.30 pm
We’re looking for an enthusiastic individual with office administration and customer service experience to join us as an Administrator and provide the support we need to help us deliver an effective local service. This is an exciting opportunity and you will play a key part in standing up to the housing emergency.
About the role
You will provide administrative support functions and have responsibility for designing and developing office systems and processes, data input, extraction and analysis and finance administration. You will be a first point of contact for in-person and telephone callers to the service which involves taking client details, providing information and working with advisers to direct enquiries to the right people. Helping the front line team with case administration, assisting the Hub management with ad-hoc projects and making sure that our office equipment is properly maintained – these are all aspects of this interesting, varied and vital role.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
With proven office administration and customer service experience, you will be a confident user of Microsoft Office, including Excel, Word, PowerPoint and Outlook. Someone with a passion for social justice, who thrives in a fast paced and busy office environment, you have a flexible and tenacious approach and enjoy learning new skills. You will be able to input, extract and analyse data and be able to review processes, introducing new ways of working where needed.
In return we can offer a competitive salary and a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
In Norfolk we have provided housing advice for over 25 years, with offices in Norwich and Kings Lynn as well as Court Desks in Norwich, Kings Lynn and Great Yarmouth County Courts. We work within communities to understand and respond to the housing issues they have and work in partnership to deliver our priorities: supporting people with additional needs, combatting discrimination and disrepair in the private rented sector and fair access to and delivery of social housing throughout Norfolk.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement with responses to points 1 - 4 in the ‘About you’ section of the job description, of no more than 350 words per point
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses.
- We prioritise diversity and have an inclusive and open mindset.
CVs without supporting statements will not be considered.
The client requests no contact from agencies or media sales.
Laboratory Technician
We now have an excellent opportunity for an organised and professional team player to join the Research and Operational Support team as Laboratory Technician.
Position: Laboratory Technician
Location: Brookfield Farm, near Honiton, East Devon (an area of outstanding natural beauty)
Hours: Part-time 30 hours per week, Monday-Thursday
Salary: £29,076 pro rata
Contract: Fixed term role starting as soon as possible until 1 January 2027
Closing Date: Sunday 16 November 2025
About the Role
Under the direction of the Laboratory Manager, you will provide in-house clinical and pathological laboratory services, interpret results and communicate relevant findings to the clinical veterinary teams and other relevant teams or personnel.
Key responsibilities include:
- Carrying out routine haematology, biochemistry and endocrinology on blood samples submitted by the veterinary teams and promptly highlighting abnormal results.
- Carrying out routine faecal parasitology on faecal samples submitted to the laboratory for intestinal parasites, liver fluke and lungworm.
- Monitoring the worm burden of charity donkeys by regular testing of a representative sample as determined by the Research Department.
- Processing blood and faecal samples from rehomed donkeys, private donkeys, holding bases and Ireland as part of an advisory service.
- Performing PCR tests on a variety of bodily fluid and tissue samples submitted for donkeys and mules with suspected infections and reporting the results to the case Veterinary Surgeon.
- Providing laboratory-based support to research and veterinary team projects.
- Supporting the Laboratory Manager in the training of new staff and the teaching of students and visitors.
About You
You will have:
- Previous biological laboratory experience.
- Knowledge and practical experience of laboratory principles.
- Educated to degree level (or equivalent) in a biological or animal science.
- Competent IT Skills.
- Knowledge of equine parasitology and experience in using PCR (desirable).
- Self-motivated with a flexible attitude.
- Committed to making a difference for donkeys and the people that rely on them.
As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply.
Benefits include:
- Competitive pension.
- Life assurance
- Healthshield.
- 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
- Wellbeing team.
- Recorded Pilates and Yoga classes.
- Long service awards.
- Healthshield plan
- Free parking.
- Subsidised restaurant and shop.
About the Organisation
The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Lab, Laboratory, Lab Technician, Laboratory Technician, Lab Assistant, Laboratory Assistant, Animal Lab, Animal Laboratory, Animal Lab Technician, Animal Laboratory Technician, Animal Lab Assistant, Animal Laboratory Assistant, Clinical Lab Technician, Clinical Laboratory Technician, Pathological Lab Technician, Pathological Laboratory Technician
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation #INDNFP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Information, Advice & Guidance Adviser
Salary: £26,485 per annum
Hours: Full Time (37 hours per week) or Part Time hours available
Location: Head Office – Newton Aycliffe, working across County Durham
About us
Groundwork works across the UK helping communities find practical solutions to the challenges they face. We provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step we’ll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential.
About the role
As an Information, Advice & Guidance Adviser, you will deliver high-quality, client-focused information, advice, and guidance across a range of areas, including welfare benefits, debt, housing, consumer rights, energy, budgeting, and related support.
You will work through a multi-channel approach – including face-to-face meetings, telephone, email, online chat, and video appointments – ensuring clients receive the right help, in the right way, at the right time.
Your role will include:
- Listening carefully to understand client needs and priorities.
- Providing clear, tailored advice and practical support.
- Acting on behalf of clients where necessary, including referrals to specialist agencies.
- Maintaining accurate case records and ensuring compliance with quality standards.
- You’ll be part of a supportive, collaborative team that values learning, innovation, and continuous improvement.
About You
We’re looking for someone who is:
- Empathetic and approachable, with excellent listening and communication skills.
- Experienced in providing information, advice, and guidance (experience in welfare rights, housing, or debt advice is desirable).
- Organised and proactive, able to manage a varied workload and meet deadlines.
- Committed to equality, diversity, and inclusion in service delivery.
- Adaptable, with a willingness to travel and work flexibly to meet client needs.
- You’ll also bring a passion for helping people overcome challenges and the drive to make a difference in your community.
Closing date: Midnight on Thursday 20th November 2025
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.
Interested?
If you would like to find out more, please click the Apply button. You will be directed to our website to complete your application for this position.
Make yourself at home
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults
This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
**This post is open to female applicants only as being female is deemed to be a genuine occupational requirement in accordance with the Equality Act 2010 (Schedule 9, Part 1)**
About the role
As the Specialist Social Worker, you will lead the “Serving Women, Never Battle Alone” initiative. This pioneering project provides personalised, confidential advice, practical and emotional support, and advocacy for serving women in the military who are experiencing bullying, harassment, or sexual abuse. The service is available across the UK and open to women in both the Regular and Reservist Armed Forces.
The project is a brand-new service and will be a UK wide first for the Armed Forces. You will have the ability to shape a service that offers a specific service to females in the military, using data and ongoing casework to enhance support structures and ensure that women are truly ‘Safe to Serve’.
The role will involve travel to deliver in-person support to individuals accessing the service, which may include emotional and physical assistance in engaging with relevant authorities, in line with their wishes.
As the Specialist Social Worker, you will be responsible for delivering support and guidance through a Single Point of Contact (SPOC), responding to serving women who reach out to the service, and raising awareness and understanding of the initiative both within SSAFA and among external stakeholders.
About the team
The role sits within the Social Care Directorate, under the broader Safeguarding Team, and reports directly to the Principal Safeguarding Officer (PSO). While you will be the sole practitioner delivering the project, you will have ongoing support from the PSO. Additionally, the Specialist Social Worker will sit on SSAFA’s Safeguarding Board who meet quarterly.
The role involves collaboration with a range of stakeholders, including the Ministry of Defence (MOD), individual service branches, wider SSAFA teams, and other charitable organisations.
About you
We are seeking a qualified and experienced social worker to take on this important role within SSAFA. Ideally, you will have a background in supporting individuals affected by trauma, experience within military environments or safeguarding teams, and a solid understanding of relevant legislation, policies, and best practice in these areas.
Strong communication, interpersonal, and organisational skills are essential, along with a positive, adaptable, and creative approach to problem-solving.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Further information about the role
If you have any queries or would like to speak to someone about this role, please contact Heather Hammett for an informal discussion.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
How to apply
For more information and to apply, please click on the Apply button.
If you need any adjustments to support you with the application process, please contact us.
Closing date: Midnight on Sunday 16 November 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Week Commencing 23 November 2025.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
This is an exciting opportunity to join a small but growing team as we enter a new chapter in our ministry. Based in Belfast, you will be in a key position in the organisation: providing executive assistance to the CEO and responsible for our finance and HR administration. This is a new post with opportunity to shape and develop the role.
We're looking for a committed Christian who is a proven administrator, can juggle multiple priorities and is excited by change and innovation. You will have a track record in providing executive assistance at a senior level and will be able to demonstrate excellent teamworking and communication skills.
The job is permanent and full time, but we are open to considering applicants who want to work full time over 4 days or substantial part-time (4 days).
If you think this role is for you, we would love to hear from you. To apply, please submit your CV and a covering letter showing how you meet the person specification.
Deadline for applications: 12pm, 16 November 2025
First interviews (online): 27 November
Second interviews (in person, Belfast): 5 December
In accordance with the Equality Act 2010, it is a genuine occupational requirement that the post holder is a practising evangelical Christian and in agreement with our statement of faith, vision, mission and cultural values.
To see God's Word shared by God's people in every corner of God's world.
