Lived experience jobs

We are seeking a proactive, organised digital communicator who enjoys variety and thrives in a dynamic environment. You’ll own our social media, lead and deliver digital and community fundraising campaigns, and help grow and engage audiences with bold, positive and emotive content. You’ll keep projects moving, uphold brand standards, and collaborate confidently across teams. 

About Spinal Research 

Every two hours, someone in the UK becomes paralysed. Globally, more than 15 million people live with paralysis. At Spinal Research, our vision is a world where paralysis can be cured. We fund groundbreaking research to deliver life-changing treatments for people with spinal cord injuries. By backing the brightest minds and fostering innovation, we are driving progress towards what could be the medical breakthrough of the 21st century: curing paralysis. We will not stop until that future is achieved. 

Key Responsibilities 

• Lead social media strategy and engagement across Meta, Instagram, LinkedIn, and YouTube; manage calendar, publishing, housekeeping and audience engagement. 

• Stay abreast of developments in social media channels, trends and tools, and proactively explore new platforms and features for audience growth and engagement. 

• Produce clear social media performance reports with actionable insights. 

• Build and optimise paid social campaigns for awareness, acquisition and income. 

• Create digital assets: infographics, graphics, and short-form video (Reels/Shorts). 

• Source, shape and publish supporter stories and web news items. 

• Ensure brand consistency and tone of voice across all outputs; support brand sign-off and content request workflows. 

• Identify, test, and fully implement new digital and community fundraising opportunities; lead discovery and delivery for audience targeted products (e.g., motorsport fundraising). 

• Collaborate confidently across teams to align priorities, timelines and standards. 

• Assist with in-house training (social best practice, content creation, platform processes, ad creation). 

• Future scope: The role may expand to include additional communications activities. 

The kind of person we are looking for: 

Essential criteria 

• At least a year’s proven experience in a relevant role within a charity setting. 

• In-depth, up-to-date knowledge of social media platforms and campaigns, including planning, processes and scheduling tools (e.g., content calendars, workflow management, and best practice for engagement). 

• Experience creating and managing paid ad campaigns on social media (e.g., Meta Ads Manager; audience targeting, creative testing, optimisation, reporting). 

• Proficiency in creating digital content, including video and image editing (e.g., Canva, After Effects, Photoshop, InDesign, Premiere Pro). 

• Excellent collaboration and teamwork skills. 

• Excellent written and verbal communication skills across messaging, grammar, punctuation,tone and style. 

• Understanding of supporter/donor care. 

• High motivation skills and the ability to manage multiple projects confidently and keep momentum. 

• Able to attend the London office one day per week (can be more if preferred) and to attend key events throughout the year. 

Desirable 

• Experience in community and or digital fundraising. 

• Experience sourcing and presenting supporter stories. 

• Experience using a website CMS (e.g., WordPress or equivalent). 

• Basic web page creation/maintenance. 

• Experience of working within a medical research charity setting. 

Personal Attributes 

• Proactive, resilient, and adaptable, with a growth mindset. 

• Highly organised, detail-oriented, and able to manage multiple priorities. 

• Passionate about making a positive impact for people affected by spinal cord injury. 

Working Arrangements 

• Hybrid role split between home and our London Bridge office. 

• Spinal Research is a four-day week employer. 

• Part of a supportive, values-driven team (commitment, integrity, collaboration, innovation). 

• Occasional evening or weekend work may be required to support organisational priorities. 

Ready to help us deliver life-changing impact? 
Apply now to join Spinal Research and play a key role in our mission to cure paralysis.Please send your CV and a supporting letter outlining why you would be a good fit for the role. Where possible, please include links to any social media campaigns or content that you have created.

Join us and help create opportunities that change young lives.

Career Ready is a UK-wide social mobility charity, working to empower young people with the skills, confidence, and networks they need to succeed. We’re looking for a proactive and strategic Corporate New Business Development Lead to drive growth in our corporate and partnerships income, unlocking innovative collaborations that deliver real impact.

In this pivotal role, you’ll identify and secure high-value corporate partnerships, craft compelling proposals, and lead pitches to senior decision-makers. You’ll work closely with colleagues across Communications, Programmes, and Operations to create multi-year partnerships that combine funding, programme support, and brand alignment—helping us reach more young people than ever before. The role is home-based, but you’ll have opportunities to travel across the UK (primarily London, Manchester, and Edinburgh) for meetings, events, and networking opportunities (expenses covered), giving you variety and the chance to build relationships face-to-face.

We’re seeking someone with a proven track record of winning significant corporate partnerships (five-figure or ideally six-figure), excellent communication and influencing skills, and a strong understanding of CSR/ESG trends. If you’re entrepreneurial, creative, and thrive on building relationships from scratch, we’d love to hear from you.

For full information view our candidate pack, which is available when you click on Apply.

Closing date for applications: 9am on Monday 12 January 2026

First stage interviews: expected to take place w/c 19 January 2026 

Your role

We are seeking a Digital Communication & Events Coordinator to support Design for Good’s programmes and initiatives. You will bring energy, ownership, and initiative to strengthen existing work and deliver new activities, working closely with our Communications & PR lead, programme staff, and senior management to execute our digital communications and events strategy.

The working environment is informal, multilingual, team-oriented, and encourages individual input, learning, and an entrepreneurial mindset. You will have the opportunity to showcase our international scope, activate a global network, and support the delivery of impact-driven programmes to improve life through design. This role reports to the Managing Director of Design for Good.

Key requirements

• 3+ years’ experience in Business, Communications, Marketing, Design, or a related field, with a strong interest in digital communications and events.

• Excellent written and spoken English; additional languages a plus.

• Highly organised, detail-oriented, able to structure, prioritise, and meet deadlines consistently.

• Comfortable working independently in a remote, international team.

• Able to manage multiple priorities and support planning and coordination of digital and in-person events.

• Creative and confident using design skills for social content, presentations, and basic animations (a strong plus).

• Proactive, with strong ownership, follow-through, and a practical “can-do” mindset.

• Curious and people-oriented, motivated to build and nurture relationships across partners, volunteers, and collaborators.

• Passion for social and environmental impact; non-profit experience is a plus.

Key responsibilities

Digital Communications & Social Media

• Support development and execution of social media strategies to expand reach and impact.

• Schedule, publish, and manage content across social and email channels.

• Create social media assets (graphics, animations, reels, videos).

• Monitor, analyse, and report monthly on performance.

• Ensure consistency across all digital communication channels.

• Support creation of the Annual Review, including content coordination and internal reviews.

• Develop and adapt presentations for partners, funders, events, and internal use.

• Prepare briefings and communication materials for stakeholders and events.

Website Development & Maintenance

• Manage website content via CMS (Squarespace experience a plus).

• Gather, create, and post relevant content.

• Analyse and report key platform metrics monthly.

Online and In-person Events

• Support planning and delivery of webinars, Q&A sessions, and other online events.

• Moderate live chats and Q&A sessions, including Slack and Teams.

• Upload and manage event recordings on YouTube.

• Assist coordination of in-person events, including the annual global gathering and CDO roundtables.

Preferred skills and qualifications

• Ability to translate complex topics into clear, engaging content.

• Experience supporting events beyond logistics, including participant engagement and follow-up.

• Interest in ethical, person-first, inclusive storytelling across cultures and regions.

• Confidence experimenting with new digital formats (carousels, short videos, interactive presentations).

• Experience working with volunteers, pro bono partners, or multi-stakeholder collaborations.

• Exposure to or experience in international culture, creativity, or sustainability initiatives.

• Comfortable using engagement metrics to improve communications.

• Proactive, accountable, and able to follow through on commitments.

• Ensure all communications reflect Design for Good’s tone, values, and visual identity.

Main duties and responsibilities 

• Provide a full welfare benefits casework service for people affected by ME, fibromyalgia and long Covid, including disability benefits and other sources of financial support, such as grants. This will cover benefits check, first claims, mandatory reconsiderations and appeals; supporting clients to understand their options and making informed choices.

• Act for the client where necessary; drafting letters, obtaining medical evidence and researching case law as appropriate.

• Maintain detailed case records for the purpose of continuity of casework, and information retrieval, using the IT software provided.

• Liaise and negotiate with other statutory and voluntary organisations to progress the client’s case and ensure they receive all assistance available. (DWP, NHS, local authorities, other charities)

• Form effective working relationships with outreach agencies and other relevant stakeholders to ensure that good service is being provided and awareness of the illnesses is raised.

• Refer clients to colleagues or other agencies as appropriate for specialist help with major issues that fall outside the remit of the service, including debt and employment.

• Support the promotion and marketing of the advice services of Sheffield ME & Fibromyalgia Group

• Collect feedback from members for service improvement and for our funders

• Contribute to team meetings, reflective practice sessions and work with colleagues to ensure members access support from across our offering (befriending, activities, support groups)

• Any other duties within the scope of the post as deemed appropriate

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Tower Hamlets.

Sounds great, what will I be doing?

The main purpose of the role is to prepare individuals to move on to independent living in the community. Service users may step down from the intensive support service to high, medium or lower needs before moving into the community. From the outset of an individual's tenancy the focus of the support is on preparing them for their journey of recovery and independence over an agreed period.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

You have a strong understanding of recovery principles and varied recovery approaches, with experience supporting individuals with mental health and dual diagnosis needs. You are confident in crisis management and able to communicate with dignity and respect. You hold knowledge of relevant legislation, including CPA processes, and understand safeguarding responsibilities and how to respond appropriately.

You work effectively both independently and as part of a team, with the ability to support and induct new peer staff and volunteers. You can collaborate with statutory services such as the NHS and maintain awareness of health and safety requirements within frontline settings. You are flexible and able to work early, late, weekend, and bank holiday shifts to meet 24-hour service needs.

You also bring strong IT, literacy, and numeracy skills, with the ability to produce clear written communication and use MS Word, Outlook, and online systems confidently.

When will I be working?

You will be working Monday to Sunday on a shift rota starting from 08:00 until 23:00 at the latest

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Outreach Officer to play a pivotal role in our Connect to Work Service in Merton.

Sounds great, what will I be doing?

The Community Outreach Officer is a key member of the Connect to Work team in Merton, responsible for borough-based engagement, visibility, and collaboration. This is a community facing role that requires regular travel across the Merton borough, and occasionally wider South London, to establish new
partnerships, meet partners, attend events, and support service integration.

The postholder will build strong and trusted relationships with local stakeholders, referral partners, and community organisations to identify eligible residents and connect them to the programme. Working closely with partners across South London, including subcontractors and Local Authorities, the officer ensures that Twining-Hestia's Connect to Work offer is fully integrated with existing pathways and support services, helping create a cohesive, person-centred, and impactful employability

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

You have proven experience working to multiple contractual targets and performance measures within fast-paced employment or programme environments, effectively managing competing priorities. You understand the importance of service integration within employability programmes and its impact on wider resident outcomes.

You bring strong stakeholder management skills, confident in presenting to and engaging a range of partners. You are an excellent verbal and written communicator, able to tailor your message to inform, motivate, and inspire diverse audiences.

Highly organised, you can manage busy workloads under pressure while maintaining contractual compliance and GDPR standards. You possess strong digital skills, with accurate data handling and proficient use of Microsoft Office and online communication tools. You are also willing to travel across the borough and wider South London area when required.

When will I be working?

You will be working Monday to Friday 09:00 to 17:00

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Refugee Integration Service in London.

Sounds great, what will I be doing?

You will be supporting and motivating staff in achieving outcomes and meeting targets within a payment-by-results initiative focused on preventing or relieving homelessness among single refugee individuals.

This involves meticulous analysis of data to identify trends, areas for improvement, and the production of comprehensive reports. Additionally, responsibilities include building and managing relationships with landlords in the private sector, expanding the housing inventory, fostering connections throughout the council, overseeing referrals, managing financial transactions and budgets, and ensuring accurate data input and monitoring.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

You demonstrate strong knowledge and/or relevant qualifications in housing and homelessness legislation, including the Housing Act and Homelessness Reduction Act, with a sound understanding of welfare benefits, welfare reform and Health & Safety regulations.

You have experience preventing and relieving homelessness, with practical skills in securing accommodation in the private rented sector, navigating tenancy agreements, understanding landlord–tenant relationships and local housing markets.

You have a proven ability to manage and support staff, including inductions, supervision, training, motivation, and handling grievance matters professionally. You also have solid safeguarding knowledge and can apply procedures effectively to protect clients.

You are confident coordinating work across multiple agencies, meeting deadlines through effective communication, organisation and leadership. You can build and negotiate strong partnerships to enhance services and secure positive outcomes for clients.

Highly self-motivated and able to work under pressure, you manage competing priorities effectively. You possess strong literacy, numeracy and record-keeping skills, with the ability to analyse information and communicate clearly with external agencies. You are flexible and willing to work outside office hours and travel when required.

When will I be working?

You will be working Monday to Friday 09:00 to 17:18

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

The post-holder will be based at GMRC but work alongside TRC and MASH women’s services and Greater Manchester Pathfinder partnership, with service users who have experienced sexual trauma but who present with additional complex mental health needs.

They will work with service users in partner organisation settings and in the community, working collaboratively with individuals, carers and partners from local multi agency providers and services, to assess and identify social care needs that may be potential barriers to the client being able to address their sexual trauma.

The post-holder will provide guidance, leadership and consultation on social care legislation and policy to the team and to other areas of mental health services, including joint working where appropriate.

They will contribute to developing and maintaining high standards of decision making and professional practice in the field of social work.

The post-holder will be responsible for a caseload of service users under the care of the Pathfinder Partnership, supporting them in their recovery journey.

They will provide specialist social work interventions to service users and their carers / families, and involve them in all planning, helping to develop social resilience, motivation and daily living skills.

Salary: £25,630 - £30,490 per annum, depending on experience

Hours: 35 hours per week

Contract: Permanent

Location: Worcestershire with a caseload in one of our locality teams: Worcester and Malvern, Redditch and Wychavon or Kidderminster and Bromsgrove

Job reference number: 1587

Are you passionate about making a real difference in people’s lives? At Cranstoun, we are a social justice charity with a global ambition: to be a world-class leader in rebuilding lives. We are looking for multiple Keyworkers in the Cranstoun Worcestershire Drug and Alcohol Treatment Service who share our values and are ready to support individuals affected by alcohol and/or drug use on their journey to healthier, safer lives.

Cranstoun’s Key Workers are based in operational teams covering the six districts of Worcestershire and overseen by an Operations Manager and Senior Practitioner.

You will be responsible for delivering a good quality and safe service to the people you support including assessment and engagement support, case load management, needle syringe programme delivery, harm reduction and interventions. You will have good knowledge of harm reduction and, if you are someone who enjoys problem solving to help people to change their lives for the better, this role’s right for you.

The most important thing you’ll bring to this role is your desire and ability to make a positive difference to people’s lives.

Our staff teams are motivated and committed to delivering a quality service to residents of Worcestershire and we are looking for likeminded individuals to join us. You will have good Microsoft Office skills and be able to manage your own diary efficiently and proactively. You will have integrity, enthusiasm, and a passion to make a difference.

All post holders may be required to work some evenings, to meet our service delivery requirements. The core service operates Monday to Friday, 9am – 5pm.

All posts are subject to an enhanced DBS Disclosure.

For more details and to apply, please visit our website via the apply button.

Closing date: 4 January 2026.

Interview date: w/c 12 January 2026.

Job Title: Service Manager

Location: Derby City (office based)
Salary: £40,627.32 per annum
Contract type: Permanent, Full Time 

Hours: 37.5 hours per week. As part of this role, you will be required to work from site and participate in an out-of-hours on call rota.

This is an opportunity to join Refuge as a Service Manager to lead on the delivery of high-quality services to the women and their children living in our refuges and survivors of domestic abuse supported by our community outreach service.

We are recruiting for Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes.  This is a multifaceted, fast paced, and exciting role where you will join our team in Derby to lead on the delivery and development of high-quality refuge and outreach services for survivors of domestic abuse and other gender-based crimes.

Our service provision in Derby includes culturally specific service for South Asian women as well as a specialist multiple disadvantage support worker who support survivors facing enhanced needs.

The post holder will provide line management and support to the accommodation based and the outreach service staff. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. You will also ensure that all service users in refuges and the outreach service always receive a high-quality support service in line with Refuge’s policies and procedures.

The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors.

Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting.  In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors.  

You will have knowledge of relevant criminal and civil law legislation, as well as Housing and Health and Safety legislation.   

As member of the management team, you will be required to participate in an out-of-hours on call management service.

The service manager will be responsible for ensuring that contractual and other funding requirements are met fully, this includes ensuring that the services operate within the allocated budget and that Refuge’s high-quality standards are maintained. The role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.

The job involves working closely with staff that support survivors and their children who are experiencing domestic abuse and other gender-based violence.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 22 December 2025

Interview Date: 8 and 9 January 2026

Asylum Justice is the only charity in Wales - and one of very few in the UK - providing free legal advice and representation to people seeking asylum, refugees, and other migrants who are excluded from legal aid. Every day, we help people navigate a hostile system, challenge injustice, and secure safety for themselves and their families.

Demand for our services is higher than ever. In the past year alone, our caseload increased by nearly 50%, and we've taken on more complex, urgent cases - including supporting unaccompanied asylum-seeking children and people at immediate risk of destitution or deportation.

We’re now looking for a Funding Officer to join our small, committed team and help secure the resources we need to sustain and grow our work. This is a chance to make a tangible difference - not just in helping us meet income targets, but in strengthening access to justice for some of the most marginalised people in Wales.

The role is hybrid working (Cardiff office and remote working) but fully remote working may also be considered. We are open to compressed hours or part-time working (minimum 28 hours) for the right candidate. We also welcome applications from people interested in a job share arrangement.

About the role

This is a hands-on, varied role that combines fundraising, relationship management, and impact storytelling. You’ll work closely with our Legal Director and wider team to:

• Research and identify funding opportunities from trusts, foundations, and statutory sources
• Write compelling funding bids and reports that reflect our impact and values
• Maintain excellent relationships with funders and support project coordination with delivery partners
• Coordinate grant reporting and keep accurate records of income, spend, and deadlines
• Support internal monitoring and evaluation to strengthen our evidence base
• Help develop our approach to individual giving, fundraising events, and donor communications

We’re looking for someone who shares our commitment to justice and anti-racism, and who brings strong communication skills, attention to detail, and a collaborative approach.

Who we’re looking for

We don’t expect you to know everything from day one - we’re open to candidates with transferable skills from across the charity, campaigning, or community sectors. You might have experience as a fundraiser, grant writer, project officer, or in a policy/impact role where writing and relationship-building are key.

What matters most is that you're passionate about what we do, committed to equity and inclusion, and eager to learn and contribute.

What we offer

• A supportive, mission-driven team working in solidarity with people seeking asylum
• Flexibility around working days, location, and hours
• An organisational culture that prioritises wellbeing and psychological safety
• The chance to shape an ambitious and growing organisation at a pivotal time

Overview

We have an exciting opportunity to drive ARMA’s engagement with political and health sector stakeholders and lead our communications. Working closely with the CEO, you'll help raise the profile of the Alliance, influence policy outcomes, and support members to collaborate to effect change.

Over 20 million people live with musculoskeletal (MSK) conditions in the UK.

ARMA brings together patient charities, professional bodies, research organisations and industry partners to work together for better MSK treatment, care and support.

You can help us to make MSK health a higher national priority and thereby improve the lives of millions of people.  You can also make a wide ranging contribution to us developing as a charity and Alliance.  This role will offer lots of opportunity for personal and professional development.

Key responsibilities

· Develop and implement ARMA's influencing and political engagement plans.

· Build relationships with key stakeholders, including politicians, government departments, and advisers.

· Monitor research, policy and legislative developments affecting MSK health.

· Draft briefings, consultation responses, letters, and parliamentary correspondence.

· Represent ARMA at meetings, roundtables, and political events.

· Chair and manage meetings and webinars comprising the policy and communications leads of member organisations.

· Lead and co-ordinate the annual Bone and Joint Week campaign activity and the combined efforts of member organisations.

· Develop and manage campaigns and external communications that promote the work of ARMA and our members, including social media channels, our monthly newsletter and website.

· Assist the CEO in policy and public affairs work and support the wider delivery of our strategy and operational plan, as required.

About you

We're looking for someone who brings:

· Experience working in a public affairs, parliamentary, or policy role either in-house, in an agency, or in a political setting.

· Excellent political awareness and understanding of UK policymaking.

· First rate written and verbal communication skills.

· A proactive and collaborative approach, with the ability to build relationships at all levels.

· An interest in health policy.

· Alignment with our vision and values.

This is a fantastic opportunity to join a respected and important charity at the heart of a growing Alliance of organisations. You'll have autonomy, visibility, and the chance to make a meaningful impact whilst working with high profile members and stakeholders.

The Head of Partnerships and Systemic Change will lead MCF’s efforts to build strategic partnerships, drive systemic change, and influence policy to enable Muslim led charities to thrive in a more equitable, inclusive, and impactful civil society. 

Job role: Head of Partnerships and Systemic Change

Employer: Muslim Charities Forum

Salary:  £42,000 – 45,000 per annum

Hours: Full-time, 35 hours per week (4 days office-based, 1 day hybrid/remote)

Position: Fixed Term Contract, 3 years.

Location: London SE1. Nearest stations Waterloo, Lambeth North

Closing date for applications:16th December 2025, 5.00pm or until a suitable candidate is identified.

About Muslim Charities Forum (MCF)

Muslim Charities Forum (MCF) is the UK’s leading network for Muslim-led charities, strengthening the capacity, voice and impact of nearly 300 organisations. Guided by our pillars of Support, Connect and Represent, we champion excellence, transparency and social justice through resources, capacity-building, research and advocacy. 

We work to tackle structural and funding barriers, influence government, policymakers and the wider sector, and build a more sustainable, equitable Muslim-led charitable landscape. Through strategic partnerships and collaborations, we drive systemic change and amplify the contributions of Muslim-led organisations across society. 

Role Purpose

The Head of Partnerships and Systemic Change will lead MCF’s efforts to build strategic partnerships, drive systemic change, and influence policy to enable Muslim-led charities to thrive in a more equitable, inclusive, and impactful civil society.

The postholder will work closely with key stakeholders, including policymakers, government departments, funders, infrastructure bodies, and sector leaders, to address structural inequalities, unlock resources, and elevate the recognition of Muslim-led charities in British society. This role will involve both coalition-building and strategic campaigning to create lasting change within the sector.

Working in collaboration with MCF’s policy, communications, advocacy, and research teams, the Head of Partnerships and Systemic Change will ensure a coordinated approach that drives long-term, sector-wide capacity improvement and sustainable impact.

Key Responsibilities

Strategic Leadership & Systemic Change

• Develop and implement a comprehensive strategy focused on driving systemic change that enhances the impact and sustainability of Muslim-led charities.
• Identify and dismantle structural, institutional, and policy barriers that hinder the growth and success of Muslim-led organisations.
• Lead efforts to address disparities in funding, representation, and support for Muslim-led charities, advocating for more equitable resource allocation.
• Champion inclusive policies that promote equity in representation and resource distribution for Muslim-led organisations across the charity sector.

External Engagement & Partnerships

• Build and maintain impactful relationships with key stakeholders, including policymakers, funders, government officials, and sector leaders.
• Work with funders and mainstream sector partners to unlock resources and support for Muslim-led organisations, ensuring equitable access to funding and opportunities.
• Develop strategic alliances and coalitions with infrastructure and umbrella organisations across the charity sector to foster collaboration, knowledge-sharing, and systemic change.
• Collaborate with civil society partners to advance inclusive policy frameworks and advocate for equitable funding practices.
• Position MCF as a key voice in coalition-building efforts and as a strategic campaigner on issues affecting the Muslim charitable sector.

Policy, Advocacy & Communications

• Collaborate closely with MCF’s policy, communications, and advocacy teams to design and implement integrated strategies for policy influence.
• Contribute to the development of evidence-based policy briefings, consultation responses, and advocacy campaigns aimed at driving systemic reform and addressing sectoral inequalities.
• Lead strategic campaigns that amplify MCF’s core messages and policy priorities to diverse audiences, including decision-makers and key influencers.
• Represent MCF at parliamentary, sectoral, and public events to advocate for policy change and elevate the profile of Muslim-led charities.

Research & Insight

• Work with MCF’s research team to generate insights and data that inform systemic change and strengthen advocacy efforts.
• Translate research findings into actionable recommendations for funders, policymakers, and other influential stakeholders.
• Use research to identify emerging trends and challenges within the Muslim charitable sector, developing proactive solutions to address these issues.

Collaboration & Representation

• Represent MCF externally with professionalism, integrity, and a commitment to the organisation’s values of inclusion, collaboration, and faith sensitivity.
• Act as a thought leader and advocate for Muslim-led charities in both public and private sector forums, driving change through advocacy and coalition-building.

Management

· Lead designated members of the team, overseeing work and line management where appropriate.

Person Specification

Essential:

• Significant experience (minimum 5 years) in driving systemic change within the charity, public, or civil society sectors.
• In-depth understanding of the UK charity landscape, particularly the challenges faced by minority or faith-based organisations.
• Proven track record of building and nurturing strategic partnerships with policymakers, funders, and senior stakeholders.
• Expertise in policy development, advocacy, and influencing key stakeholders to achieve long-term change.
• Excellent communication, negotiation, and relationship-building skills.
• Strong strategic thinking capabilities with the ability to connect research, policy, and advocacy to drive meaningful outcomes.
• A commitment to MCF’s mission, values, and principles of equity, inclusion, and collaboration.

Desirable:

• Experience in coalition-building or cross-sector partnership development.
• Understanding of frameworks for systemic change (e.g., systems thinking, collective impact).
• Familiarity with the British Muslim charitable ecosystem and its role in social change.

What We Offer:

• The opportunity to lead impactful change within one of the UK’s most dynamic faith-based networks.
• A collaborative, inclusive, and supportive working environment.
• Opportunities for professional growth, leadership, and innovation.

Application Information:

To apply, please send a CV (no more than 2 pages) and a covering letter (max 1,000 words) explaining how you meet the essential criteria and your motivation and suitability for the post. Please include two referees (one of whom should be a recent manager).
 
We are an equal opportunities employer. We welcome applications from people of all backgrounds and are particularly keen to hear from candidates with lived experience of marginalisation and an understanding of Islamic ethos. Reasonable adjustments are available on request throughout the recruitment process.

We reserve the right to withdraw this role once a suitable candidate is identified.

If you have not heard from us concerning your application within 6 weeks, please assume your application has been unsuccessful.

Interviews: Initial online short interview (stage 1), face-to-face in-office interview (stage 2).

No agencies.

UK residents only.  Sponsorship is not possible for this post. References will be taken up prior to appointment including relevant ID checks.

Nacro is seeking an experienced and dynamic Head of Policy & Public Affairs to lead our strategic policy development and influencing work with Government, officials, and other key decision-makers. This pivotal role will shape and deliver a high-impact policy and public affairs strategy that improves the lives of the people we support—those affected by the criminal justice system, housing insecurity, and barriers to education.

You will be Nacro’s senior voice in government spaces, the media, and across the public affairs landscape. You will ensure our policy positions are evidence-based, rooted in lived experience, and influential at the highest levels.

 

Key Responsibilities

Strategic Policy & Public Affairs

• Lead Nacro’s strategic policy and public affairs activity with Government, parliamentarians, officials, and other stakeholders.
• Develop and implement a compelling public affairs strategy that drives meaningful change.
• Build and maintain strong, productive relationships with senior policymakers.
• Represent Nacro externally, including with senior stakeholders and in the media.
• Oversee the development of evidence-based policy positions and research projects that support Nacro’s strategic objectives.
• Ensure service user experience informs all policy and influencing work.
• Produce and oversee high-quality policy outputs including consultation responses, briefings, reports, blogs, and media commentary.
• Safeguard Nacro’s reputation as a trusted and authoritative source of insight and expertise.
• Provide strategic political intelligence and advice to the Director of Engagement & Impact and the Chief Executive.

People Leadership

• Lead, motivate, and support a high-performing team, setting clear direction and expectations.
• Model Nacro’s values and behaviours, enabling a positive, inclusive, and accountable culture.
• Manage communication channels effectively, ensuring key organisational messages are understood and cascaded.
• Set objectives, monitor performance, and hold regular one-to-one meetings.
• Support professional development and wellbeing across the team while driving innovation and high standards.
• Take responsibility for all aspects of people management, including recruitment, conduct, performance, and attendance.
• Recognise, reward, and encourage excellent performance.
   

Leadership Across the Organisation

• Play an active role in the Senior Leadership Team, helping to drive organisational strategy.
• Operate both strategically and operationally, identifying opportunities and risks for Nacro.
   

Professional Expertise

• Significant senior-level experience in policy and public affairs.
• Strong track record of leading policy campaigns that delivered real impact.
• Excellent political awareness, judgement, and communication skills—both written and verbal.
• Knowledge of criminal justice, education, young people’s policy, or housing policy (desirable).

Performance & Compliance

• Set and deliver directorate performance targets, ensuring effective management of budgets and resources.
• Oversee health & safety responsibilities in your area.
• Contribute to business development and bid work in partnership with relevant teams.
• Ensure accurate and timely record-keeping and reporting.
• Promote and uphold Nacro’s values, safeguarding, data protection, and equality and diversity policies.
• Represent Nacro positively, building strong internal and external relationships.

Why Join Nacro?

We believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.

That’s why our housing, education, justice, and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it’s why we fight for their voices to be heard and campaign together to create lasting change.

We see your future, whatever the past.

If you are a strategic thinker, an influential communicator, and passionate about social justice—we want to hear from you.

 Apply now to lead change where it matters most