Livelihood advisor jobs
Who are we?
The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.
The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.
All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.
DRC has been operating in the Middle East (ME) region for over a decade, running a combination of emergency, livelihood, protection and advocacy programmes through Country Offices (COs) in Yemen, Syria, Iraq, Jordan, Lebanon and Turkey with a Regional Office (RO) in Amman.
About the job
The Area Manager (AM) is responsible for the coordination, management, development, and representation of DRC programming in the North or South of Yemen. S/he will oversee program implementation according to DRC strategies in Yemen and ensure that operations are implemented within DRC’s regulations, procedures, guidelines, and strategy; enable a productive and accountable relationship with beneficiaries, communities’ leaders/representatives, relevant governmental authorities, regional coordination teams (RCTs), sub-national clusters, donors, national and International NGOs and UN Agencies. The AM is DRC’s primary representative with relevant actors in the area of responsibility; s/he is the line manager for all staff with area responsibilities and s/he is responsible for ensuring a result-oriented team. The incumbent will also ensure a safe environment for DRC staff, beneficiaries and assets through a proactive-acceptance approach using DRC’s security framework.
Duties and Responsibilities:
Representation and Coordination
- Participate in SMT representing Area of Responsibility (AOR)
- Represents all aspects of programs and operations and has overall accountability for their AOR
- Act as the primary DRC representative at the area level and actively participate in all relevant fora/meetings
- Foster relationships with Government authorities and other relevant stakeholders in the area of operation
- Develop, implement, and regularly revise a DRC engagement strategy aligned to the National Strategy
- In coordination with the CD, Head of Program, and Advocacy advisor ensure that the DRC program in the area contributes to DRC´s advocacy efforts, nationally, regionally, and internationally.
- Maintain close working relationships with donors, national and international organizations, and local counterparts.
Management
- Line manages area support and program staff ensuring inter-department co-ordination;
- Enable an effective team through result-oriented management systems, providing leadership, on-job capacity building and designing staff development strategies.
- Ensure detailed capacity building plan for staff is in place and regularly followed up on;
- Closely coordinate with the senior management team and sector coordinators ensuring regular information flows, adherence to sector strategies, proposal development processes and safety regulations.
- Encourage a positive, innovative, and mutually supportive team spirit amongst the area team.
Programme development
- Lead the process of adapting DRC national strategy to the local context and circumstances in coordination with the Head of Programme and Technical Coordinators
- Support in developing DRC’s program in the area of operation and provide technical and context-specific input for fundraising efforts;
- Provide regular analysis on the context and humanitarian situation in the area for the development of project proposals and safety assessments.
Local Partnerships
- Lead the identification of local partners within AOR for sector-specific interventions
- In coordination with the Partnerships & Localization unit, support the capacity assessment of partners and the development of tailored capacity building plans
- Manage local partnerships at field level (within AOR) and ensure follow-up with partners on quality implementation, in line with DRC policies and procedures.
Safety and Security
- Ensure a safe and secure environment for DRC staff, beneficiaries, and assets by ensuring the local security procedures are up to date and SOPs are being followed in line with the SMP and DRC policy, promoting regular staff training, providing safety and security analysis, recommendations, and follows-ups.
Accountability
- Ensure overall provision of and adherence to DRC policies, procedures, guidelines, donor regulations, systems and standard practices.
- Promote compliance with DRC policies and practice with respect to safeguarding, code of conduct, safety and security, anti-harassment, and other relevant policies and procedures.
Operational
- Provide leadership in overseeing of all logistical/procurement, HR/administration and office services activities and ensure their timely/efficient delivering, including office scale-up/scale-down based on funding and contextual changes.
- Lead on recruitment of senior staff in coordination with SMT, as appropriate.
- Maintain oversight of narrative and budget development of proposals and concept notes.
- Ensure quality implementation of Core Competency programs ensuring optimal use of financial resources, regular project follow up, reporting, among other tasks.
- Responsible to ensure Area Office compliance with internal procedures and donor regulations.
- Support the roll-out of new modules and continuous functioning of DRC Dynamics (Enterprise Resource Planning System)
Reporting
- Comply with internal reporting requirements, contribute to, and provide quality assurance and timeliness of external reports from area of operation;
- Participate in DRC internal coordination mechanisms (e.g. SMT, Programme meetings, etc.) as required.
- Strengthen efforts to document the impact of DRC activities in the area.
About you
To be successful in this role you must have:
- Minimum 5 years of experience managing a large team
- Minimum 5 years of experience in project implementation
- Experience working in fragile context and insecure environments
- Experience developing and implementing organizational strategy
- Previous experience in Yemen or within the Middle East is considered an asset
In this position, you are expected to demonstrate DRC’ five core competencies:
- Striving for excellence: You focus on reaching results while ensuring an efficient process.
- Collaborating: You involve relevant parties and encourage feedback.
- Taking the lead: You take ownership and initiative while aiming for innovation.
- Communicating: You listen and speak effectively and honestly.
- Demonstrating integrity: You act in line with our vision and values.
Moreover, we also expect the following:
Required Qualifications:
- Post graduate degree in relevant subject area
Languages:
- English fluent (to high standard)
- Arabic an advantage
Key stakeholders: (internal and external)
- Yemen Country Office
- Yemen SMT
- Regional Coordination Team
- Host Government
- Donors
- I/NGOs
We offer:
Contract length: Two years contract.
Band: E - manager
Duty Station: Aden or Hajjah
Designation of Duty Station: Non-Family Duty Station
Start date: As soon as possible.
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment.
Application process:
Interested? Then apply for this position by clicking on the apply button. All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English.
Applications close on 22nd July 2025.
For further information about the Danish Refugee Council, please consult our website
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Have you got the tenacity and talent to shape and execute the eoa’s digital marketing strategy to drive higher and more meaningful engagement with our target audiences?
Do you enjoy persistently looking for ways to improve performance and drive best practice to optimise audience experiences and create amazing engagement results?
As our Digital Marketing Lead you will be responsible for all digital channels including website, socials and email marketing campaigns ensuring they are aligned with and support the eoa’s strategic and operational goals.
You will also collaborate across teams sourcing and contributing content, supporting cross channel campaigns and aligning and optimising our digital activities. This will include managing and maintaining the eoa website, ensuring it has engaging, compliant and up to date content that is optimised to deliver a seamless user experience through intuitive, accessible navigation and engaging content that meets the evolving needs of our users.
This role is perfect for a strategic thinker who is passionate about email and digital marketing and eager to drive impactful campaigns.
This role is perfect for a strategic thinker who is passionate about email and digital marketing and eager to drive impactful campaigns.
Join us on this exciting journey where your expertise will contribute to growing an economy that puts people at the heart of business.
Role Summary
Contract: Permanent
Hours: Full time, 37.5 hours per week
Location: eoa HQ (Brough) Mon - Wed, WFH Tur - Fri. Occasional UK-wide travel
Annual leave: 30 days (plus Bank Holidays)
Pension: up to 7% (matched against your own contribution) after 1 year's service
Reports to: Strategic Communications and Public Affairs Manager
Management: none
Key responsibilities
Email Marketing
- Plan and execute targeted, data-driven email marketing campaigns aligned with the eoa’s business calendar and goals, using segmentation, A/B testing, and marketing automation tools.
- Optimise email performance and reach through continuous testing, tracking, and refinement, ensuring compliance with industry best practices.
- Report campaign outcomes and performance insights regularly to stakeholders to inform future strategies
Website Management
- Manage and maintain the eoa website, ensuring timely, relevant, and SEO-optimised content through collaboration with content creators.
- Monitor analytics and user behaviour to enhance navigation, performance, and overall user experience.
- Ensure website compliance with accessibility, GDPR, and brand guidelines, coordinating with all stakeholders as needed.
Digital Strategy and Analytics
- Align and optimise digital activity across all our digital channels (website, membership community platform, and social channels) with eoa goals, collaborating across teams and supporting cross-channel campaigns.
- Monitor performance and trends, reporting on KPIs and providing insights for improvement, while staying current with best practices.
Success in this role
Success in this role means developing and delivering an effective email marketing strategy that drives higher engagement and reach with our target audiences, while also ensuring our website and digital channels offer a co-ordinated seamless user experience. This includes creating intuitive, accessible navigation and maintaining clear, engaging, and relevant content that meets the evolving needs of our users.
Key outcomes for the role
- High-Quality Content: Creation of compelling and visually appealing email templates and campaigns.
- Campaign Performance Optimisation: Continuous improvement of campaign performance through A/B testing and data-driven insights
- Audience Engagement: Increased engagement rates, including open rates, click-through rates, and conversion rates, increase in email subscribers, reduction in unsubscribe rates
- Seamless and inclusive user experience (UX): Ease of navigation (low bounce rates, high click-throughs), mobile responsiveness (consistent performance across devices), and accessibility compliance (WCAG standards and accessibility audits).
- High-quality, user focussed content experience: Content relevance and engagement (time on page, scroll depth, user feedback), clarity of messaging (user comprehension testing, bounce rates), and content freshness (frequency of updates, return visit metrics).
- SEO (Search Engine Optimization): Keyword Optimisation: Use of relevant keywords to improve search engine rankings. Meta Tags: Proper use of meta tags, titles, and descriptions. Alt Text: Use of alt text for images to improve accessibility and SEO.
About you
- Proven experience in successful email campaign marketing and website management.
- A high degree of experience using design tools including Canva and Adobe and managing relationships with agencies.
- Strong knowledge of CRM and marketing automation platforms such as iMIS.
- Experienced in using a mailing platform such as Mailchimp or HubSpot.
- Competence in Google Analytics and SEO best practices.
- Excellent writing, proofreading, and digital content creation skills including Canva and Adobe.
- Managing, coordinating or supporting communications or marketing campaigns and projects from start to end.
- Strong analytical skills and experience with web analytics tools to translate insights into actionable strategies.
- Adept at working independently and collaboratively within a small team.
- Experience working with membership organisations or charities.
- Familiarity with employee ownership or purpose-driven business sectors.
- Organised, with strong time and project management skills.
The eoa commits to recruiting from a diverse range of backgrounds and welcome applications from under-represented groups. These include people from Black, Asian and minority ethnic backgrounds, disabled people, LGBTQI+ people. We recruit on both skills and fit with the values of the eoa as a purpose-driven organisation.
We will close this vacancy early if we receive sufficient applications for the role. If you are interested, please submit your application as early as possible.
We exist to grow and strengthen employee ownership as a force for powering fairer livelihoods, stronger businesses, and a more resilient economy.





The client requests no contact from agencies or media sales.