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Position:Head of Community Support and Operations

Location:Barnsley, South Yorkshire

Hours:30 hours to be taken flexibly over Monday – Friday; 1 day wfh allowance

Salary:                                £50,562 FTE (£40,996 pro rata)

Contract type:Permanent

Reportable to: CEO

Direct reports: Volunteer Development Co-ordinator, Charity Advisor and Partnership Coordinator and any relevant roles that develop

Job Purpose

The Head of Community Support and Operations is a pivotal new role being introduced to the executive team at Barnsley CVS.  This person will be a key role in the growth and development of the executive team.  You will play an exciting part in the delivery and development of the recently developed 4-year strategy and theory of change. Your role will drive intention and focus on developing our support to the sector in a meaningful way to high standards, whilst ensuring our own internal operations reflect best practice.  You will need a strong knowledge of charity set up, management and governance along with a passion for what the VCSE sector does.  You will be confident in people management and development; have the ability to work inclusively with a wide range of people and backgrounds and the skill to see gaps and opportunities for service development.

You will work closely with the Head of Strategic Partnerships to identify gaps and opportunities to develop our offer of support to the sector whether through direct services, training, brokerage agreements or membership offers.  As you identify these opportunities, you will work collaboratively with the Head of Business Development to explore commercial income options that are also in line with our mission and vision.

Using your excellent people skills, you will act as the first point of contact for HR matters within the charity, overseeing the general management of our online HR system, policies and procedures.  You will work in collaboration with the CEO in any areas that need significant development or management.

You will keep up to date with new initiatives and ideas in the wider infrastructure sector, relevant legislation and modern thinking in relation to charity management best practice.

Benefits:

- 33 days annual leave increasing with years of service + annual leave given between Christmas and New Year that doesn't count against your annual leave

- Sick leave entitlement increases with years of service

- 5% pension contribution

- Paid leave to complete voluntary activity for up to 5 days pro rata

- Discount on local gym membership

- Flexible working with TOIL given for any additional hours worked

Wolfram Syndrome UK (WSUK)

WSUK is a small national charity based in West Sussex that supports children, young people and adults affected by Wolfram Syndrome (WS) and their parents/wider families. WS is an ultra-rare genetic disorder which causes a complex range of symptoms, including diabetes mellitus, vision problems, renal problems, deafness, and neurological problems. WSUK provides current, accurate and family-friendly information, raises awareness of WS among health professionals and the public, and helps to fund WS research. For further information visit the Wolfram Syndrome UK website 

WSUK Adult Support Co-ordinator Role

WSUK is seeking a part-time adult support co-ordinator (2.5 days per week, working over 4-5 days, 0.5 FTE, £14.1k-£15.6k per annum), based in the Midlands area. This home-based role will provide support to WS affected adults and their families to help improve the quality of their lives. Through liaising with professionals (including the WS expert clinical team at Queen Elizabeth Hospital (QEH), Birmingham), external or advocacy organisations, this role will help facilitate access to the services to which WS affected adults and their families are entitled. The adult support co-ordinator will help adults and their families to increase their confidence and independence in living with their condition. This role will also act as an important point of contact for WS affected adults, providing advice and support in confidence.

Skills and experience

Applicants should have several years’ experience in a similar position, working with people affected by sensory loss, long-term medical / genetic condition, or disability. Applicants should also have a strong desire to help improve the lives of adults living with a long-term condition or disability and be confident in talking with people with a range of abilities and diverse cultural backgrounds.

Applicants should have experience in working effectively as part of a remote team, be confident in working independently and in managing conflicting priorities.

Some limited UK travel will be required (particularly to meet WS affected adults during their WS clinic visit at QEH, Birmingham (6 clinics per year) and the annual WS conference. An enhanced DBS check will be required.

Salary: £24,800 per annum (£31,000 FTE)

Base: This role is primarily remote, with regular travel required to support programme delivery. The successful candidate will typically travel one day per week to Manchester and one day per week to the North East of England to support the delivery of workshops, events and engagement activity. There will also be occasional travel to the Rees Foundation Head Office in Droitwich, Worcestershire. Due to the frequency of travel required, applicants should be based within reasonable travelling distance of the Manchester and North East delivery areas, ideally within Northern England and must have access to a vehicle. 

Do you want to make a difference in the lives of others? Do you want to work with like-minded professionals in a great team?

Rees seeks to support those who have, at some stage in their lives, been in foster care or residential care, including those with custodial experience. The charity understands the importance of having a lifelong support network. Our aim is to help care experienced people thrive in all aspects of their lives at any age. We seek to listen and offer help and advice about any aspect of life where support may be helpful.

Rees delivers its services and products to public and voluntary sector commissioners, businesses, other agencies, and professionals.

Overview

The Regional Project Co-Ordinator will support the planning, coordination and delivery of programmes and initiatives designed to support individuals who have spent part of their childhood in the care system.

Working closely with colleagues, delivery partners and stakeholders, the Project Co-Ordinator will help ensure programme activity runs smoothly and reaches those who may benefit most. The role combines organisational project coordination with hands on delivery, including supporting workshops, events and engagement activity with partners and care experienced people.

This is an exciting opportunity to contribute to meaningful initiatives designed to improve wellbeing, connection and life outcomes for care experienced people.

Key Responsibilities

1. Project Management

• Oversee the day to day coordination of programmes and initiatives.
• Support the planning and practical delivery of workshops, events and programme activity.
• Attend and assist with the delivery of sessions alongside partners and stakeholders.
• Develop and maintain project plans, monitor progress and adjust activity where required.
• Coordinate delivery partners to ensure services are provided on time and meet the needs of care experienced people.

2. Communication and Stakeholder Management

• Build and maintain positive relationships with delivery partners, commissioners, professionals and local stakeholders involved in programme delivery.
• Act as the primary point of contact for all stakeholders.
• Address any issues or concerns raised by stakeholders promptly and effectively.
• Organise and facilitate meetings, ensuring communication is clear and action points are followed up.
• Prepare and send out project-related communications, updates, and reports to stakeholders.

3. Performance Monitoring and Reporting

• Adhere to agreed project Key Performance Indicators (KPIs).
• Maintain accurate and up-to-date project documentation, including progress reports, risk logs, and other relevant documents.
• Monitor and report on project budgets, identifying any potential overruns or issues.
• Collect and analyse data/feedback on programme outcomes and evaluate the success of projects upon completion, ensuring outcomes align with the charity’s mission and strategic goals.
• Prepare and present reports on the effectiveness and impact of the programmes/initiatives to commissioners/stakeholders.
• Assist with the preparation of funding applications, reports, and other documentation for funders.
• Provide recommendations for process improvements to enhance project delivery in the future.

4. Budget Monitoring and Reporting

• Liaise with the finance team who will prepare regular financial reports for commissioners.
• Identify and address any financial risks or discrepancies and raise them with the finance team.

5. Compliance and Quality Assurance

• Implement quality assurance processes to maintain high standards of service delivery.

6. Additional Duties

• Participate in meetings, training sessions, and other events as required.
• Contribute to the continuous improvement of the various programmes and initiatives.
• Work in line with the charity’s ‘Vision and Values’.
• Work to deadlines and respond in a flexible way to changing demands.
• Maintain a positive demeanour that supports a happy working environment and remain flexible and professional at all times.
• Treat other staff/care leavers and other agencies as one expects to be treated oneself.
• Be a good ambassador for the organisation in any external dealings.
• Undertake continuing professional Development (CPD) with support from your manager to further enhance your skill base.
• Perform other duties as assigned by line manager.

Qualifications and Skills

Essential:

• Ability and willingness to travel regularly to Manchester and the North East to support programme delivery.
• Access to a vehicle.
• Proven experience in project management within healthcare, social work or not-for-profit sectors.
• Excellent organisational and time management skills with the ability to manage multiple tasks simultaneously.
• Strong written and verbal communication skills with the ability to liaise effectively with a range of stakeholders.
• Ability to manage and prioritise tasks effectively, ensuring accuracy and quality in all work.
• Ability to analyse data and prepare comprehensive reports.
• Budget monitoring skills.
• Ability to identify problems early and develop practical solutions.
• Proficiency in using project management software and Microsoft Office Suite.

Desirable:

· Local knowledge of, or experience working within, the Manchester and North East communities where programme activity takes place would be an advantage.

· Understanding of the challenges faced by individuals who have been in the care system.

· Professional certification in project management (e.g., PMP, PRINCE2).

Personal Attributes

• Comfortable engaging with partners, professionals and participants during workshops, events and programme activity.
• Empathetic and compassionate, with a genuine desire to improve the lives of care leavers.
• Proactive and solution-oriented mindset.
• Ability to work independently and as part of a team.
• High level of integrity and professionalism.

Application Process

Interested applicants who possess the above skills and experience are invited to submit their CV and a covering letter and if you meet the job criteria we will send you an application form to complete. We encourage applicants from all backgrounds and welcome applications from those who are care leavers.

As a Fundraising Co-ordinator at Be Free Young Carers, you will play a pivotal role in supporting the organisation’s financial sustainability and growth. You will be responsible for developing creative fundraising strategies, building relationships with donors and local partners, and organising engaging events to generate vital support for young carers. This position offers an opportunity to make a tangible difference in the lives of young people while working in a dynamic and supportive team environment.

Main Duties and Responsibilities

· Fundraising & Campaign Support

o Assist in planning, coordinating, and executing fundraising campaigns, including annual giving, appeals, and special initiatives

o Support grant-related activities, including tracking deadlines and assisting with proposal submissions

o Help develop fundraising materials such as appeal letters, email campaigns, and donor updates

· Donor Relations & Stewardship

o Maintain accurate donor records in the organization’s CRM or donor database

o Prepare donor acknowledgements, receipts, and thank-you letters in a timely manner

o Assist with donor stewardship activities, including recognition efforts and impact reporting

· Event Coordination

o Support the planning and execution of fundraising events (in-person and virtual)

o Coordinate logistics such as registrations, invitations, materials, vendors, and follow-up

o Track event budgets, attendance, and fundraising results

· Data Management & Reporting

o Enter, track, and reconcile donations and pledges

o Generate reports on fundraising performance, donor activity, and campaign outcomes

o Ensure compliance with data privacy and gift-processing standards

· Administrative & Team Support

o Provide administrative support to the development team as needed

o Assist with scheduling, meeting preparation, and internal coordination

o Collaborate with communications, finance, and program staff to support fundraising goals

Person Specification

· Experience with fundraising for charity.

• Excellent interpersonal and communication skills to build rapport and inspire people.
• Strong organizational and administrative abilities to manage schedules, records, and tasks.
• Adaptability, as charity roles can be varied and require managing a wide range of duties.
• A commitment to the charity's cause is often a key requirement.

This job description is not intended to be comprehensive but indicative. Responsibilities may very from time to time, depending on the needs of the organization.

ScotsCare is a modern charity with a 420 year-old history, providing  financial, practical and emotional support to first and second generation Scots and their families in Greater London. We support three client groups, children and families, working age adults and older people, with a wide range of services including family support, counselling, advocacy, financial support, sheltered housing, homelessness, social events and befriending

We are currently seeking to appoint a part time Community Engagement Co-ordinator for our charity based in central London.

The Community Engagement Co-ordinator is responsible for developing with the Communications Manager a community engagement strategy for ScotsCare, in order to increase awareness and engagement with ScotsCare services and support, with the aim of increasing the number of people using ScotsCare services. A particular focus is on building relationships with organisations that engage with potential clients (ScotsCare service users), including councils, NHS, local community partners, service providers and other charities.

 Key Duties include:

• Cultivate positive relationships with partnerships with all relevant stakeholders.
• Increase the visibility and understanding of the work of the charity.
• Attend community events (in-person and online) as a ScotsCare representative, including some evening and weekend events.
• Identify agencies and groups in the community who could benefit from understanding the work of the charity and provide in-person and/or online presentations and overviews.
• Lead staff and volunteers and act as their main point of contact providing support with undertaking community engagement activities.
• Create marketing and messaging materials of both written and data elements to include pamphlets, brochures, and presentations, newsletters and social media posts.
• Work with Communications team to update relevant information on the charity’s website.
• Monitor and evaluate impact over the course of the year.

Key Competencies

• Strong relationship‑building and networking ability
• Confident communication and presentation skills
• Ability to work independently and manage competing priorities
• Data‑driven approach to measuring impact
• Cultural awareness and sensitivity
• Creativity in developing outreach and engagement content

The ideal candidate should have experience in:

• Community engagement, outreach, public engagement, or partnership development
• In the charity, health, social care, or community sectors
• Demonstrable experience representing an organisation externally
• Producing marketing and communications materials

Team responsibilities

Co-operate within the total staff group of ScotsCare ensuring an effective service to clients and contribute to team training and skill sharing among team members as appropriate.

General

Be prepared to undertake any other duties commensurate with the level of the position as required by the Chief Executive.

Renumeration and Terms

• The salary for this post is £36,113
• Hybrid working
• This role reports to the Communications Manager
• There will be a 7-13% contribution (dependent on employee level of contribution) from ScotsCare towards a Pension Scheme
• 25 Days annual leave plus statutory holidays
• Flexitime working and other benefits
• The place of work is based at ScotsCare’s Head Quarters at 183-185 Bermondsey Street, SE1 3UW, however the post holder will be required to work on an community engagement basis across the 35 mile radius from Charing Cross catchment area. We have flexible working guidelines in place which include some working from home.

ScotsCare is committed to equal opportunities and values diversity in its workforce.

No agencies please.