Local fundraising volunteer volunteer roles

Do you want to make a difference to vulnerable pets lives? Would you like to join a team providing practical support to keep pets with their owners in times of need? We are looking for volunteers to help support our Pet Food Bank activity. You'll use your attention to detail, organisational and communication skills to help our food banks provide support to the pets that need it most.

Why we want you

Sick, injured and homeless pets have relied on Blue Cross for help since 1897. Each year, thousands of dogs, cats, small pets and horses turn to the charity’s animal hospitals, clinics and rehoming services for treatment and support.

Our Pet Food Banks provide practical support to pet owners during financial crises, by distributing donated pet food via food banks in the local community. Our food banks can be the key to helping owners to keep their much-loved pets. Our Donations Assistants help manage the incoming donations and preparation of food for distribution. All this adds up to keeping more pets with their families. We would love you to join us and help us help more pets and people in need.

What you will be doing

• Organising donations as they come in and regular stock taking to keep track of the food we have available
• Checking use by dates on donated pet food
• Preparing packages of pet food and pet items to be given out to our pet food bank clients or to send to other local food banks for distribution
• Liaising with external food banks and organising deliveries of pet food to meet demand
• Using excel and our database to record the activity of the food bank
• Ensuring any stock overflow is collected for distribution to other Blue Cross coordinated food banks
• You can choose to combine this role with any of our other pet food bank roles if they are also available at your chosen location

The skills you need

• Competent, team player and self-motivated
• Friendly and with a professional approach
• Attention to detail
• IT literacy
• Good communication skills
• Used to dealing with a variety of people from different backgrounds

What's in it for you

• You’ll gain a variety of experience for your CV
• You’ll learn new skills such as customer service, communication and team working
• You’ll meet new people and get involved with your local community
• We’ll provide you with all the training you need
• You’ll be helping more pets and people in need

Disclaimer

Blue Cross holds inclusion as a core organisational value. We positively encourage applications from eligible volunteers regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. We actively embrace our differences and know that it is our differences that make us unique. You are very welcome at Blue Cross, without the need to hide any part of who you are.

Become our Trustee Tresurer and chair our Finance Committee.We need a Trustees with energy, enthusiasm and commitment to help accelerate our influcence on wildlife and nature recovery issues in the country and beyond.

With a refreshed 3-year strategy (23-26), “A Wilder Herefordshire, More Nature Everywhere” we’re working hard to recover nature at scale through deeper collaborations, working with local community organisations and networks to develop a clear plan for nature’s recovery. We are also working with neighbouring Wildlife Trusts, river partnerships and national partners such as the Woodland Trust, National Trust, and Duchy of Cornwall.

So, with lots happening, it’s an exciting if challenging time for the Trust.  Urgent action is needed to address the decline of wildlife in our beautiful county – and we need to muster all the resources and skills we can to succeed.

We are a welcoming board who support and challenge each other to do better for wildlife.

We look to recruit trustees from a range of backgrounds, life stages and skills to join us.

At this time, we wish to recruit someone to take on the role of Treasurer, and chair our Finance Committee. You would need the following skills and qualities:

· A strong commitment to wildlife conservation and the Vision of the Trust;

· Demonstrable experience of financial management;

· The skills to analyse proposals and examine their financial consequences;

· A good understanding of governance, gained either as a Trustee of another charity, a director of a company, or as a manager who has worked with Boards;

· The ability to apply clear logical thinking and creativity to developing our strategy

If you are successful, you will be welcomed and supported by a talented and committed board of trustees, a strong and experienced staff team and an active and expanding band of volunteers and by the wider Wildlife Trust movement. We hope you are inspired to apply, and we look forward to hearing from you.

Alison McLean OBE, Chair, March 2025

Swansea Community Workshops

The Board of Trustees are looking to recruit a knowledgeable and experienced individual for the voluntary role of Treasurer (Board of Trustees). The main activity at Swansea Community Workshops (SCW) is to provide facilities for hobbies, recreation, and leisure time occupation in a socially interactive and practical environment, where there are skills sharing, learning of new skills, and helping community-based projects. As we are a charity, these facilities are for public benefit, specifically targeting socially excluded members of the local community in Swansea.

Role Overview

Title: Treasurer (Voluntary) Reports to: Board of Trustees.

Hours: 6-10 hours per month as minimum. Attendance to monthly sub-committee meetings and bimonthly Board of Trustee meetings is expected.

Role and Responsibilities Overall

• Oversee the financial affairs of the organisation and ensure they are legal, constitutional and within accepted accounting practice.
• Ensure proper records are kept and that effective financial procedures are in place.
• Monitor and report on the financial health of the organisation.
• Oversee the production of necessary financial reports/returns, accounts, and audits.

Specifically 

• Undertake bookkeeping duties and/or oversee the finance volunteer ensuring posting and bookkeeping is kept up-to-date.
• Maintain the petty cash system and regularly process petty cash claims.
• Regularly carry out reconciliations/ oversee regular reconciliations by the Centre Manager.
• Liaise with relevant staff, board members and/or volunteers to ensure the financial viability of the organisation.
• Make fellow board members aware of their financial obligations and take a lead in interpreting financial data to them.
• Regularly report the financial position at Board of Trustees meetings (balance sheet, cash flow, fundraising performance etc) with assistance from the Centre Manager.
• Alongside the Chair and Centre Manager, provide oversight in the production of an annual budget and propose its adoption at the last meeting of the previous financial year.
• Ensure proper records are kept and that effective financial procedures and controls are in place, as laid out in SCW’s Scheme of Delegation and other policies. i.e.:
• Cheque signatories
• Purchasing limits
• Purchasing systems
• Petty cash/ float
• Salary payments
• Pensions
• PAYE and NI payments
• Others as appropriate
• Appraising the financial viability of plans, proposals, and feasibility studies.
• Lead on appointing and liaising with auditors/an independent examiner.

Person Specification

Personal Qualities 

• Friendly and approachable 
• Clear communication skills – both written and verbal. 
• Good attention to detail 
• Happy to volunteer on evenings and weekends when required. 
• Enthusiasm or interest in craft activities 

Education, Experience and Knowledge 

• A Level or equivalent degree required as minimum. 
• Knowledge and experience of current and fundraising finance practice relevant to voluntary and community organisations. 
• Knowledge of bookkeeping and financial management (as necessary). 

Skills 

Essential 

• Good financial analysis skills. 
• Knowledge of appropriate software including: Microsoft Word, Excel, and Outlook, Microsoft PowerPoint and Adobe Acrobat 
• Excellent customer service skills. 
• Excellent organisation skills and an ability to work independently. 

Desirable 

• Knowledge of specific software and systems, such as WordPress, Skedda. 
• Clean and valid UK driving license, personal vehicle, and insurance. 
• Basic Welsh language skills. 

The above Role Description and Person Specification should be considered in addition the SCW’s standard Trustee Role Description and Person Specification, which is available separately to this document.

Additional Information 

Key Dates 

September 2024 - This is an ongoing recruitment with no fixed deadline for registering your interest. 

Purpose of the Role

This role is ideal for someone who thrives on connecting with others and enjoys being active in the community. As a Volunteer Engagement & Outreach Ambassador, you will play a vital role in promoting RollaDome’s roller skating clubs, birthday parties, and employability programs by visiting schools, attending events, and networking with local organisations. Your energy, people skills, and passion for getting others involved will help bring new participants into our programs and increase our presence across boroughs.

Key Responsibilities

• Represent RollaDome at schools, youth centres, and community events.
• Promote our services, including skating clubs, classes, parties, and training programs.
• Build and maintain relationships with school staff, community leaders, and youth organisations.
• Distribute leaflets, posters, and program information within schools and key community venues.
• Gather expressions of interest and pass them to the relevant team members.
• Share regular updates on outreach activities via email, short voice notes, or a simple log sheet.
• Provide informal feedback from schools and communities to help us tailor our services.

What You Bring

• Confidence in speaking with people and promoting activities you believe in.
• A friendly, enthusiastic, and proactive approach to engaging with new communities.

• Basic IT confidence (email, WhatsApp, and phone communication are sufficient).
• Ability to work independently, with minimal supervision.

Support & Training Provided

• Full induction and ongoing support from the team.
• Access to clear promotional materials and talking points.
• Flexible work style – no fixed desk, no set times, just impactful engagement.
• Reimbursement of pre-approved travel costs related to outreach activities.

General Trustee Ad

The Bike Project’s mission is simple – we refurbish unwanted bikes and donate them to refugees and people seeking asylum, giving them freedom and independence whilst they rebuild their lives.

“I’m really grateful because life is not only about surviving. It’s about joyfulness. I feel more freedom and independent in my life, and independent from government now.”  Bike Recipient

Most people seeking asylum are banned from working and forced to many live off an allowance of £8.86 per day and those lucky enough to get refugee status still face high unemployment and isolation. Having a bike links people to essential services, including foodbanks and legal advice, as well as the local community.

The Bike Project has proved that a bike can make a difference. Not only is a bike a practical tool for tackling poverty, those who receive bikes from us report they are more connected in their community, happier and healthier as a result.

Alongside our core Bike Donations Programme, we support refugee women to learn to cycle through our Pedal Power Programme; provide ongoing support with bike maintenance through our Repair or Replace Programme; and offer the opportunity for connection and friendship through our volunteer-matching Bike Buddy Programme.

As a number of trustees are coming to the end of their terms later this year, we are looking for new trustees to join this dynamic group, including a new Treasurer (see separate advert and application). 

You will be joining a highly committed group of trustees who give their time, expertise and contacts to support the charity. Our trustees are critical in enabling us to thrive. You will work together with your fellow trustees and the wider staff team to set our strategic direction and improve our work with refugees. At the heart of everything we do is the real and instant impact a bike makes to the lives of those who have been through so much. You will be part of us achieving that.

Priority Experience Areas
We are particularly seeking those with experience in one (or more) of the following areas:

1. Lived experience of the UK asylum process

2. Digital and marketing

3. Fundraising

4. Charity operations including specifically within the refugee sector

We welcome applications from people of all backgrounds, and we're especially keen to hear from individuals who bring diverse perspectives, including those with lived experience of the asylum process, women, people of the global majority, and people with disabilities.

For an informal conversation about the role, please get in touch. 

No agencies please. 

The AdAmi Project is on the hunt for a dedicated volunteer Safeguarding Trustee to join our friendly Board! You’ll help ensure young mothers in Sierra Leone are protected and supported as they rebuild their lives. We’re looking for someone with safeguarding knowledge, a collaborative spirit, and a strong commitment to accountability and care. Your guidance will help keep our work safe, ethical, and grounded in dignity.

WHO WE ARE

The AdAmi Project works together with young mothers in Bo district, southern Sierra Leone, to build happy, healthy and independent lives. We facilitate opportunities, foster hope, reunify families, build community and amplify the voices of young mothers so that they can be the drivers of their own lives.

ROLE OVERVIEW

As the Safeguarding representative on the Board of Trustees, your primary responsibility is to ensure that safeguarding is embedded in all aspects of the AdAmi Project’s work. You will provide support, oversight, and guidance to help protect the young mothers we serve.

Summary of additional responsibilities: 

1. Leadership & Oversight

• Serve as the Trustee’s lead for safeguarding and provide an update at quarterly Board of Trustee meetings.

• Provide oversight on safeguarding practices with our local partners and respond to any concerns appropriately.

2. Policy & Practice

• Support the implementation and regular review of safeguarding policies and practices for AdAmi UK and our local partners.

• Ensure policies comply with UK Charity Commission guidance and are appropriately contextualised to Sierra Leone.

3. Training & Awareness

• Ensure all staff, volunteers and Trustees at AdAmi UK and our local partners receive appropriate safeguarding training on a regular basis. 

• Promote a safeguarding culture and continuously share best practices.

4. Monitoring & Reporting

• Regularly review safeguarding reports and incident logs.

• Advise on managing safeguarding concerns or disclosures.

• Support risk assessments related to safeguarding.

Required commitment:

• Attend quarterly Board of Trustee meetings held virtually for up to two hours. 

• Liaise with local partners to review quarterly safeguarding reports and provide feedback on safeguarding best practices, as well as ensure teams receive refresher training at least once annually. 

• Ad hoc preparation and/or review of key safeguarding documents and policies.

• Represent the Board of Trustees at AdAmi Project fundraising and awareness raising events, as and when is required (a few times a year, maximum).

WHO WE ARE LOOKING FOR

• Experience in safeguarding, ideally within the international development sector 

• Understanding of safeguarding policy, risk management, and best practice

• Ability to advise on sensitive issues with care, cultural awareness, and professionalism

• Willingness to liaise with partners in Sierra Leone and engage with safeguarding reports

• Commitment to AdAmi’s mission of supporting young mothers to rebuild their lives

• Strong communication and collaboration skills, especially in a remote team setting

• Thoughtful, reflective, and able to handle complex issues with discretion

• Reliable, responsive, and collaborative in board discussions

• Warm, encouraging, and positive — even when tackling serious topics

TO APPLY

• We aim to keep the process straightforward. To apply, please send a short email outlining your relevant experience, why you're interested in this role, and what you hope to contribute as a Trustee. You’re welcome to include a CV or a link to your LinkedIn profile too.

• Shortlisted candidates will be invited for an informal conversation with a member of our team. Formal references will be required before confirming any appointment.

We look forward to receiving your application!

Voluntary Action North Somerset are seeking a new Trustee

Location: Weston Super Mare

Time Commitment: c.6-12hrs per month

Remuneration: This is a voluntary, unremunerated role. VANS will reimburse its Trustees for reasonable expenses incurred in carrying out their duties.

Voluntary Action North Somerset (VANS) is an independent charity that has championed the non-profit sector across North Somerset for over 27 years. They are dedicated to creating a connected, inclusive, and thriving community for all. ​

VANS’ central mission, primarily but not exclusively in North Somerset, is to champion, support and strengthen the role of the non-profit sector, including voluntary, community, faith and social enterprise organisations; to establish projects that address the needs of the people in our communities; and to strive to grow this mission on a sustainable, long-term basis.

The key areas of work for the team are:

· Domestic Abuse Recovery Service (DARS). 

· Children & Young People

· Ageing Well

· Equality, Diversity and Physical Activity

· Volunteering

· Consultancy and specialised projects/programmes

Experience:

They are looking for people with general management experience, a commitment to the non-profit sector and a demonstrable ability to work effectively as part of a team, combined with integrity and strategic vision, and able to make the time commitment required to make a real difference, as outlined above.

Prior experience of voluntary, non-executive or Trustee work, while not essential, would be of interest and specific areas of interest include:

· Finance

· Human Resources

· Business/charity connections

· IT/Digital Systems management.

Completed applications should be sent by email FAO Sandy Hinks quoting Ref to:MC2605 

Closing date for applications: 6th July 2025

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. 

Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace. 

Join us in leading positive change!

Quilombo UK is looking for an experienced Research Assistant, who would love to join a growing organisation.

The Research Assistant role offers a great opportunity for the right person who is looking to: 

• Gain experience in the Third Sector. 

• Develop their skills and management experience; or just simply 'give something back to their community'.

The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Since its creation, Quilombo UK has collected a great amount of information, evidence and items through projects, fundraisers, events etc.

• We are looking for a team member to find published materials related to Quilombo UK key objectives and interests, especially cultural and racial diversity, and stereotypes in UK communities. The materials include all types of evidence, articles, journals, newspaper columns, local and global news stories. 

• The researcher will help to collect information that can be used as an evidence base to help inform future activities, and also in exhibitions, workshops, and community events. 

• We are looking for a self-starter who can source, collect, and share relevant materials independently. You will also be working closely with our Professional Development Programme participants in relevant areas such as Marketing and PR.

• Provide written reports as and when required. To undertake additional duties as required for the role.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential:

• You will need to have good written skills and be able to explain concepts and projects concisely and accurately. 

• You will be self-starting and willing to research the various projects that we have carried out and catalogue all the evidence collected.

• You will need to have good communication and team-working skills as you will be working closely with Marketing & PR and other members.

• Committed to working with the community with a passion for helping others less fortunate.

• Be computer literate - a good understanding of Microsoft Word is essential and Excel skills are beneficial although support from other members will be provided if necessary.

• To show professionalism at all levels and in all environments 

• Be a strong team player.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

• Proficiency in Microsoft and Excel

• Can work without much supervision.

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

About Us

Bradford District and Craven Mind is a successful and independent local charity with a rich history spanning over 30 years of delivering person-focused mental health support.

The organisation helps build individual and community resilience, provides early intervention and advice, supports people in crisis and helps people to work towards recovery and sustained wellbeing through services for people of all ages. 

We are recognised as a key provider in our local Health and Care system and an active member of the Integrated Care System. Our close relationships with all our stakeholders and our emphasis on developing and maintaining effective cross-sector partnerships and collaborations, allows us to deliver a wide range of innovative services and be recognised as a trusted partner.

We are affiliated to national Mind but rely on our own resources to provide support to local communities. Our services prioritise listening to and understanding the needs of local people and are delivered in partnership across Bradford District and Craven.

Background to the role

The new Chair of the Board of Trustees will be joining us at an exciting time as we move into year two of our strategy, respond to the changes in NHS priorities and funding and adapt to the new governments priorities and approach.

You can read about what we have been achieving through our Impact Reports and Annual Reports on our website.

It is clear however there is still much more to do. We launched our new strategy in August 2024 and during 2024-2028 we will focus on delivering our four key objectives to help drive our reach and impact.

Main Responsibilities

• Provide purposeful leadership - creating a strong and sustained connection to purpose, steering strategy development and leading the Board. 
• Be a constructive partner to the CEO - building a trusting, cohesive relationship as the ‘top leadership team’, providing advice, challenge and support to architect and orchestrate the progression of the organisation and supporting infrastructure. 
• Develop a highly effective Board – creating the environment for a high performing team, evaluating and facilitating improvement of individual and collective capability and performance, supporting trustees of all experience levels to contribute to the best of their abilities.
• Facilitate and sustain good governance - ensuring delivery of the organisation's purpose in line with its governing document, ensuring appropriate allocation of resources, decision-making, accountability and proactive risk management. 
• Influence and collaborate with stakeholders - understanding the environment and systems that the organisation operates within and collaborating with others to collectively achieve the biggest positive impact. 
• Engagement and Visibility – being visible and engage well across the workforce, attending key events and maintaining communication

Person Specification

• Personally motivated to make a positive difference to others
• A strategic thinker who can see the big picture and navigate complex and contentious issues
• Able to engage and collaborate effectively with people at all levels from different backgrounds and organisations
• Has the experience and/or personal qualities necessary to bring the best out of people through a ‘coaching style’ approach to leadership
• Progressive and innovative, capable of stimulating, challenging and influencing others to contemplate and consider different solutions
• Able to facilitate others and develop effective team working, with experience of planning, preparing and chairing meetings at senior levels

Diversity and inclusion 

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustments so that we can help with making the application process work for you.

How to apply

Eastside People is supporting BDC Mind in the recruitment of these roles. 

Please apply by submitting your CV and a cover letter both in a Word doc. format, which should indicate why you are interested in applying for the particular role and how you meet the selection criteria. 

The closing date for applications is Monday 14th July. Shortlisting interviews will take place shortly after and shortlisted candidates are expected to have an interview with the panel at Bradford District and Craven Mind during the week beginning 28th July.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you. 

Description

Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.

In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment by welcoming new members to the group and encouraging participation.
• Supporting group conversations – Instigating dialogue based on eye health related days/events or more interest-based topics.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring group rules are followed and that content is appropriate by alerting managers when inappropriate content is posted or when there is a safeguarding issue.

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community by by engaging with the people with sight loss, local and national organisations.
• A sense of achievement through the difference you make.

•  A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers through regular moderator meetings

Time commitment
• This volunteering role requires a commitment of around 5 hours a week, there is the option to volunteer for a greater number of hours but this isn't essential.

Description

Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.

In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment by welcoming new members to the group and encouraging participation.
• Supporting group conversations – Instigating dialogue based on eye health related days/events or more interest-based topics.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring group rules are followed and that content is appropriate by alerting managers when inappropriate content is posted or when there is a safeguarding issue.

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community by by engaging with the people with sight loss, local and national organisations.
• A sense of achievement through the difference you make.

•  A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers through regular moderator meetings

Time commitment
• This volunteering role requires a commitment of around 5 hours a week, there is the option to volunteer for a greater number of hours but this isn't essential.

Description

Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.

In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment by welcoming new members to the group and encouraging participation.
• Supporting group conversations – Instigating dialogue based on eye health related days/events or more interest-based topics.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring group rules are followed and that content is appropriate by alerting managers when inappropriate content is posted or when there is a safeguarding issue.

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community by by engaging with the people with sight loss, local and national organisations.
• A sense of achievement through the difference you make.

•  A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers through regular moderator meetings

Time commitment
• This volunteering role requires a commitment of around 5 hours a week, there is the option to volunteer for a greater number of hours but this isn't essential.

Our Visitor Welcome volunteers create a positive first impression with a warm welcome; helping all visitors get all they need from their visit. You’ll also help us provide a personalised thank you, leaving people with a positive lasting impression. 

 This role will suit you if you are:

• Someone who loves meeting people and being part of a team
• Looking for new experiences
• Wanting to utilise your communication skills or develop them further
• Someone who enjoys a busy environment
• Happy working outdoors in all weathers
• Comfortable being in a physically active role

Tasks and responsibilities

• Creating warm welcomes for every visitor, putting their needs first
• Sharing information, answering questions and helping visitors get the most out of their visit.
• Giving personalised ‘goodbyes’ and heartfelt ‘thank yous’
• Multi-tasking across the site to help us keep the property looking fabulous, reporting where something may need attention.
• Looking out for ways to do the little things that make a big difference. This might include driving visitors around on our Shuttle, or supporting in the bookshop.
• Helping visitors get their bearings and informing on the best routes around the property depending on their needs and our offer.
• Finding out what’s on offer at Ickworth and other local sites, so you can encourage people to do more, stay longe and bring others. Promote the National Trust and deepen their connection to our cause.
• Keeping in touch with the wider team, so you know what’s happening, particularly during event days.
• You are important in making sure things run as smoothly as possible – this includes getting to know health and safety and evacuation procedures.

By getting involved you could:

• Join an enthusiastic and varied team and form new friendships
• Volunteer at this beautiful and inspiring property
• Enjoy new experiences and learn something new every day
• Let your personality shine, and build connections with our visitors and wider property team
• Know you have made a difference to someone’s day out 

You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever. 

 All National Trust volunteers will be asked to

• Respect and uphold the National Trust values whilst volunteering with us.
• Complete training required of all NT volunteers and any role specific training
• Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity. 

 We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will:

• Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely
• Be offered expenses to cover agreed travel costs between home and place of volunteering.
• Have remote access to support, news and rotas via our volunteer website 

Skills acquired: Advice & Guidance, Bus/Van Driving, Communication Skills, Community Development, Customer Service, Decision Making, Event Support, Fundraising, Guiding, Interpersonal Skills, Public Relations, Teamwork

Description

Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.

In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment by welcoming new members to the group and encouraging participation.
• Supporting group conversations – Instigating dialogue based on eye health related days/events or more interest-based topics.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring group rules are followed and that content is appropriate by alerting managers when inappropriate content is posted or when there is a safeguarding issue.

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community by by engaging with the people with sight loss, local and national organisations.
• A sense of achievement through the difference you make.

•  A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers through regular moderator meetings

Time commitment
• This volunteering role requires a commitment of around 5 hours a week, there is the option to volunteer for a greater number of hours but this isn't essential.