Logistics jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are offering an exciting opportunity in a Sheffield based charity that has doubled in size in the past 4 years, setting up and acquiring two lettings agencies, and which continues to grow. Along with the role comes 38 days annual leave, a generous pension and free parking at our Central Sheffield offices.
The Administrator role is full time, 35 hours per week, but part time working will be considered
The person we are looking for –
A. Will care about the work that Nomad does and share very similar values.
B. Will be a great communicator with a positive attitude and a fine sense of humour.
C. Will be an organiser.
D. Will be excited to work under their own steam yet love being part of a dynamic team.
E. Will see what needs to be done and do it!
F. Will be supportive of colleagues when needed, but able to step away when that help is not needed.
G. Will be discrete when presented with highly personal information.
H. Will be flexible and able to juggle tasks.
I. Will love a challenge and always be looking for solutions.
J. Will be professional but always able to “muck in”.
Duties and Responsibilities
1. To buy into, adhere to and promote the values of Nomad Opening Doors.
2. To be a positive and enthusiastic advocate of Nomad and its related projects.
3. To be the first point of contact for Nomad and its subsidiary organisations both in person and on the telephone.
4. To deal with enquiries both in person and on the telephone, directing callers and visitors as appropriate. This will include providing “hosting” to clients, partners and other visitors.
5. To book prospective tenants in for assessments and tenancy workshops which are usually held weekly.
6. To assist in the preparation of events and meetings including arranging. refreshments, scheduling and booking rooms/venues. This may involve taking the lead as required.
7. To effectively and accurately minute-take Full Team Meetings and other similar meetings as required.
8. To set up and maintain appropriate administration and quality systems, in accordance with policy and contract requirements, including processing necessary paperwork.
9. To maintain comfortable, effective offices including liaising with Business Hub staff as issues arise relating to telephones, utilities, general maintenance and so on.
10. To maintain stock levels that are appropriate for the smooth function of all project areas including ensuring printer paper and inks are in supply and stationery requirements are met.
11. To assist the Communications and Fundraising Coordinator with the marketing and publicising of all Nomad’s services including Four Trees Lettings and Clarity Lettings, keeping information up to date and accurate through letters, reports, annual report, updating the web sites and a range of social media.
12. To set up client files and prepare assessment packs, sign up packs and client folders where required.
13. To collate information to assist with regular reporting for all projects and the organisation.
14. To assist the CEO with the gathering of information to be compiled into a detailed quarterly report to be presented to the Boards of Trustees.
15. To maintain archiving, filing and storage systems (paper & electronic) where required.
16. To assist the CEO with H&S checks and any other related accommodation matters.
17. To assist the CEO with tasks related to data protection and GDPR including researching and booking refresher/update training as required.
18. To lead on the logistics of such social events as the staff Christmas meal, the staff away day and any other such events that may from time to time be suggested by the staff team.
19. To assist with research into and support the development of new ideas and opportunities.
20. To supervise and support volunteers/trainees where required.
21. To work in line with NOMAD’s policies and procedures.
22. To undertake any other duties relevant and appropriate to the post.
*Please apply with CV and covering letter explaining your suitability for the role.
Nomad exists to improve access to safe, secure, sustainable housing and to help people transition out of homelessness quickly and positively.




The client requests no contact from agencies or media sales.
Salary: £35,000-£42,000.
Contract: Fixed term, until May 2026.
Deadline for applications: Friday 27 June, 5pm
The Dunard Centre is recruiting a Development Manager to support the delivery of fundraising strategy across a broad range of income streams including trust and foundations, individual giving and corporate sponsorship. This fixed-term role will suit a self-motivated, articulate individual with the ability to work confidently across multiple income lines.
We are a small but ambitious and dynamic team that prides itself on its professionalism and inclusivity, where every individual plays a significant part in shaping our work and our future. It is an open and collaborative working environment where ideas, skills and experience are shared, so you can expect to find yourself well supported by the rest of the team.
Key responsibilities
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Supporting income generation, pipeline management, and ensuring accurate donor records are maintained
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Providing regular reports, data and insight to the Director of Development
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Managing development expenditure budget
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Writing informed, engaging and effective fundraising proposals.
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Contracting of corporate partners, ensuring accuracy and alignment with agreed partnership objectives and deliverables
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Managing logistics of partnership delivery
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Managing a portfolio of small to medium funders (Individual giving, and trusts and foundations)
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Grant administration, monitoring and reporting
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Supporting strategy for selling seats and mid-level naming opportunities
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Supporting the development of a Dunard Centre membership scheme
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Supporting the development of the Dunard Centre’s legacy programme
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Supporting the development and delivery of communications and campaign materials
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Planning and delivering an imaginative and targeted calendar of events
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Representing the Dunard Centre at external functions
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Undertaking other relevant activities as required
Essential skills & experience
• Proven track record of using initiative to secure grants and donations
• Able to create compelling, tailored fundraising content to drive donor engagement and maximise income opportunities
• Confidently able to work on a CRM database for supporter management and reporting
• Keen understanding of donor care and stewardship
• Event creation and management
• Outstanding people skills
• Excellent organisation and time management skills, ability to prioritise effectively and adapt to changing circumstances
• Knowledge of regulatory environment for fundraising from individuals including data protection, Gift Aid and fundraising codes of practice and regulation
• Working with a team to meet shared objectives
• A good understanding of the cultural sector and emerging trends in fundraising
Desirable experience
• Experience of running fundraising appeals
• Securing donations at a five and six-figure level
• Experience of legacy campaigns
• Experience of venues and/or capital projects
Terms of employment
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Full-time, fixed-term contract from September 2025 to May 2026
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Salary: £35-£42k per annum
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Statutory pension contributions (4% of salary)
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33 days paid holidays per year, inclusive of statutory holidays
Closing date for applications: Friday 27 June 2025, 5pm
Interview process: First round (online): w/c 30 June 2025 / Second round (in person): w/c 28 July 2025
Director of Programmes
London (with flexibility for one day of remote working per week)
£72,000 – £92,000 per annum
Our client is a fast-growing charity using the power of football to change lives. They run accessible, high-quality football programmes for thousands of young people across London, regardless of their background or ability to pay.
In just six years, they’ve grown from a bold idea to reaching 6,000 young people every week. Their ambition is to reach 20,000 by 2028. To get there, they need a strategic operator to lead the next phase of their growth.
They’re looking for a Director of Programmes with a proven ability to scale services, build systems that support consistent delivery, and ensure quality is never compromised. This is not a frontline delivery or coaching role, it’s a senior leadership position that combines strategic oversight, operational rigour, and cultural leadership.
You may come from a background in large-scale event operations, network-based service models, or high-growth commercial environments where building for scale was central to your role. Whether you’ve grown delivery infrastructure for a logistics platform, designed consistent customer experiences across digital and in-person touchpoints, or codified a service model for expansion, you’ll understand how to scale something complex with consistency and care. At our client’s organisation, the product is the experience they deliver to thousands of young people each week and they’re looking for someone who can ensure that experience remains exceptional as they grow.
You’ll lead a growing team, shape delivery strategy, and build systems that support high performance across all programmes. Football experience isn’t essential, but you’ll need to understand and value the role it plays in engaging and inspiring young people.
The successful candidate will bring:
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Proven experience designing and scaling programme or product delivery in a fast-growth, impact-focused or operationally complex environment
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Strong operational and strategic leadership, with the ability to codify delivery models, build scalable systems, and maintain quality at pace
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A data-informed mindset, with confidence using insight, analytics, and digital tools to drive performance and decision-making
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Experience leading and developing teams, fostering a high-performance culture, and collaborating effectively across functions such as digital, marketing, fundraising, and partnerships
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A strong understanding of safeguarding, risk management, and quality assurance, particularly in youth or community settings
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Deep personal alignment with our client’s mission and the belief in sport as a tool for social change
This is a rare opportunity to shape a much-loved product at scale and to ensure no young person is left behind because of where they’re from or what they can afford.
Recruitment Timeline
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Deadline for applications: Wednesday 26th June 2025
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Interviews with Prospectus: w/c 30th June
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First Interview with the Client: w/c 14th July (online)
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Final Interview with the Client: w/c 21st July (in-person)
To learn more and see how to apply, please redirect to the role on our website.
Prospectus is proud to support candidates throughout the recruitment process. Applications are welcome from all backgrounds, and we are committed to fostering an inclusive recruitment experience.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Events and Community Engagement Officer
Salary: 36,562 to 37,602
Location: London
Tenure: Permanent Full time
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. We work with our partners and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want
Are you a keen advocate of women and girls’ rights in emergencies?
Are you a people-person who thrives on building meaningful connections and sparking real-world change?
Then we'd love to hear from you!
ActionAid UK is looking for an enthusiastic and organised Events & Community Engagement Officer to join our fundraising team and help us inspire communities to support our mission of social justice, equality, and the rights of women and girls across the globe.
In this exciting and varied role, you’ll be at the frontline of supporter engagement—encouraging, guiding, and celebrating the incredible individuals, schools, faith groups, and companies that fundraise for ActionAid. You’ll develop inspiring stewardship journeys, provide heartfelt support, and help our fundraisers feel seen, valued, and empowered to make a difference. Whether you’re answering an enquiry, planning cheer-points for the London Marathon, or working closely with high-value supporters, your work will help bring our values to life.
This is a chance to flex your creativity too. You’ll help craft compelling content for emails, social media, and web pages, and work with the wider team to launch and test new fundraising ideas. Every interaction you have—whether online, on the phone, or in person—will be an opportunity to deepen supporter relationships and grow the impact of our work. You’ll be joining a team that values collaboration, innovation, and bold ideas. You’ll work across departments, contribute to major events, and play an active role in developing the future of our supporter journeys. This is more than a job—it’s a platform to use your energy, empathy, and communication skills to help create a better world.
If you’re passionate about people, storytelling, and purpose, we want to hear from you. Come join us—and help turn passion into action.
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional information
Diversity, equality, inclusion and belonging:
Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.
AAUK is a Disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About the Role:
As the Foundation starts supporting its third cohort of Scholars, we need an organised, communications focused and proactive individual to grow our capacity in two significant areas of our work: our regular in-person events, and our recruitment and assessment process.
You will take the lead on, and quality assure, all Martingale events including our Welcome Dinner for new Scholars at the Royal Society, autumn assessment centres, regular training days for Masters and PhD students, our week-long summer residential retreats for Scholars, as well as events for current and potential funders and other stakeholders. You will also help secure high-profile speakers from relevant industries. While these events will be delivered in collaboration with other members of the team, you will bring your event management expertise to drive forward planning and delivery, and ensure these events are of the highest standards for Scholars and stakeholders.
You will also play a vital role in Martingale’s recruitment and admissions work. You will be line-managed by the Communications Manager and will support in the dissemination of Martingale recruitment materials to relevant universities, student societies, charities and learned societies, to ensure a high number of applications to the Martingale Scholarship programme. You will also work closely with the Programme Manager and Programme Officer to deliver well-run assessment centres and programme events across England and Scotland. You will also support the Communications Manager through producing high-quality content relating to Martingale events, to be distributed through our social media channels.
Key Responsibilities:
Event management
- Research and secure high-quality external venues for Martingale events, and work effectively with teams at those venues to ensure events are delivered within budget and to a high standard
- Liaise closely with colleagues on event purpose, scope, and intended outcomes, and plan effectively using Martingale’s CRM and other project management tools as necessary
- Be the key point of contact for all events, including briefing colleagues and externals to ensure roles and responsibilities are clear
- Where necessary, work with the Team Administrator to ensure travel and accommodation is booked for staff, Scholars, and stakeholders
- Research and recommend high-profile speakers for Martingale events, acting as key contact for all speakers and trainers for events
- Conduct evaluation including post event debriefs and appropriate communication materials
- Lead on event wrap-up and embed learnings into future event planning
Recruitment and assessment
- Grow partnerships with relevant contacts to support our recruitment, including researching and connecting with appropriate organisations who are mission aligned or may have suitable alumni for Martingale Scholarships
- Disseminate materials on Martingale’s Scholarships to appropriate external stakeholders
- Help manage enquiries sent through to our social media platforms
- Work closely with the Programmes Team to book venues for Assessment Centres, and support with all logistics including schedules for assessors and candidates, ensuring a positive first impression of the Foundation for potential future Scholars
Communications
- Deliver effective communication in line with organisational strategy
- Create high-quality content on Martingale events for dissemination through our social media channels, website and newsletter
- Manage Martingale’s collaboration with community engagement partners: Axiom Maths, In2Science, and The Brilliant Club
General
- As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder.
- The post holder will carry out any other duties as are within the scope, spirit and purpose of the role as requested by the line manager.
Key Requirements:
Qualification Criteria
- Experience in events delivery
- Right to work in the UK
Experience and skills
- Delivering events and / or recruitment activities.
- Budget management in relation to high profile events.
- Liaising with external venues and suppliers.
- Managing multiple projects/workstream and priorities simultaneously, while maintaining attention to detail and meeting deadlines.
- Excellent communication skills, both written and verbal, with the ability to effectively communicate with diverse audiences. Experience communicating with university students, staff and academics is desirable.
- Hard working, detail orientated, and systematic.
- Working in a fast-paced working environment and/or a growing organisation.
- Producing well written content for newsletters and other channels.
- Social mobility expertise based on real-word experience of delivering social mobility initiatives, with a strong preference for experience improving social mobility in higher education (desirable)
- Experience using a CRM (desirable)
Personal Characteristics
- A commitment to Martingale’s mission to support postgraduate students from low-socioeconomic backgrounds.
- Friendly and personable, able to build rapport and trusting relationships with applicants, Scholars and other stakeholders.
- Creative and consistently seeking new opportunities for the organisation.
- Excellent time management and ability to prioritise tasks independently.
- Comfortable working in a rapidly growing and changing organisation with a degree of ambiguity – confident to create processes and ways forwards where they might not yet exist.
- Hard working, adaptable, detail orientated, and systematic.
- Inquisitive and curious, someone who wants to understand their colleagues’ work, learn from those around them, and develop themselves professionally.
Benefits
- 27 days annual leave plus bank holidays, rising to 29 days after two years of service and to 30 days after 3-years’ service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays.
- Full office closure between Christmas and New Year.
- A flexible approach to working with understanding and consideration for work life balance and personal commitments.
- As an PV employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to.
Our mission is to enable and nurture talented individuals from low-socioeconomic backgrounds to become a new generation of STEM leaders.
The client requests no contact from agencies or media sales.
The deadline for applications is Monday 7th July 2025 by 9 AM CET.
Location: London, minutes from Old Street Station
Location type: Hybrid
Reporting to: Chief Executive Officer
Manages: 5
Annual salary: £85K - £95K GBP
Contract type: Permanent
Working hours: Full-time (35 hours per week)
Candidate level: Director
Background
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. A UK registered charity, we work in collaboration with Palestinian communities and trusted local partners, and coordinate with key stakeholders and relevant clusters, to meet a wide range of health and social needs, from providing vital medical aid in emergencies, to supporting the development of better health services for the long term. We also uplift the voices of Palestinians, and campaign for an end to the barriers to health and dignity that come from living through occupation, displacement, discrimination and conflict.
Purpose of role
MAP is in a period of growth and rapid development, and as such, the incoming Chief Operating Officer (COO) will be responsible for the financial strategy and management of MAP and for the leadership of operational areas to help deliver the organisation’s mission and strategic goals. The COO provides support to the CEO in areas of governance, legal and risk management and may deputise for the CEO as required.
Responsibilities
Strategy, vision and leadership
- Be accountable to the CEO and Board in the areas of finance, technology, risk and compliance, supply chain and logistics, and safety and security.
- Advise the CEO and SMT on financial planning, legal, governance and related policy matters.
- Work closely with SMT colleagues to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs.
- Serve as the management liaison to the Finance & Operations Committee, Audit Risk & Governance Committee and, where required, to the Board of Trustees; effectively communicate and present critical financial and operational matters at governance meetings.
- Ensure robust, secure and scalable IT systems and infrastructure. Lead on information governance & data protection and identify and drive opportunities for digital transformation.
- Lead on the development of MAP’s strategic goals and objectives in all areas of responsibility and contribute to the development of other goals as well as the overall management of the organisation.
- Work with direct reports to ensure the delivery of an effective strategy in all areas of responsibility.
- Maintain continuous lines of communication, keeping the CEO informed of all critical issues.
- Lead cross-organisational projects in line with organisational strategy and direction.
- Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach.
- Represent the organisation externally, as necessary, in areas under the COO’s responsibility.
- Deputise for the CEO as required.
Team development/leadership
- Oversee, direct, and organise the work of the finance and operations teams.
- Create a high-performing team that is ambitious and passionate about MAP’s vision.
- Ensure staff members receive timely and appropriate training and development, to facilitate continual improvement as individuals and as a team.
- Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance appraisals.
- Mentor and develop staff using a supportive and collaborative approach and motivate the team to be innovative and professional in its thinking and delivery.
Operations
- Upgrade and implement an appropriate system of policies, internal controls, standards, and procedures.
- Ensure annual audits, budgets, and reports in all areas of operations are produced in an accurate and timely manner for SMT, the Board, and Board sub-committees.
- Ensure strong financial controls, risk management and regulatory compliance, including with UK Charity Commission standards, donor requirements and legal and regulatory requirements in countries and territories of operation.
- Build a culture of continuous improvement in operations and ensure appropriate and timely action to address operational risks when they arise.
- Provide analytical support to the CEO and SMT including development of internal management reporting capabilities.
Profile
Person specification
- Recognised professional accounting qualification (e.g. ACCA, CIMA, CIPFA, ACA) or post-graduate business degree mandatory.
- Minimum 10 years’ experience in a senior management role ideally with in-house financial management experience gained in a high-growth organisation.
- Experience either as an employee or board member of a non-profit organisation; must be familiar with non-profit finance and accounting regulations.
- Proven track record of success facilitating progressive organisational change and development within a growing organisation.
- Excellent judgment and creative problem-solving skills including negotiation and conflict resolution skills.
- Bring strong mentoring and coaching experience to a team with diverse levels of expertise.
- Entrepreneurial team player who can multitask.
- Superior management skills: the ability to influence and engage direct and indirect reports and peers.
- Self-reliant and results-oriented, with good problem-solving skills.
- Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives.
- Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with the SMT, MAP’s Board of Trustees, and staff.
- Ability to operate as an effective tactical as well as strategic thinker.
- Prepared and able to travel when required, including to Lebanon, occupied Palestinian territory, and Egypt.
- Passion for MAP’s mission and commitment to MAP’s values.
Terms and conditions
This job description reflects the key requirements of the role and does not form part of your contract of employment. It can be amended from time to time as the needs of the organisation require and as appropriate to the role.
An offer of employment will be subject to satisfactory references and social media checks.
An applicant’s pack is also available on request.
The deadline for application is Monday 7th July 2025 by 9 AM CET.
Stay updated on the latest jobs by subscribing to our Global Charity Jobs weekly bulletin and if you’re looking for a rewarding career in the non-profit sector register in our database.
Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
About Brain Tumour Research
Brain Tumour Research is an exciting, innovative and ambitious charity. You will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK.
We are a growing charity with a diverse range of exciting and fast-paced campaigns and activities and we are seeking a talented Special Events Manager to further develop the Events offer.
In this role, you will be responsible for planning, organising, and executing events that meet the strategic objectives of the charity. This role requires a creative and strategic thinker with excellent project management skills and a passion for philanthropy. The successful candidate will work closely with internal teams, volunteers, donors, and external partners to ensure the success of each event.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set is delighted to be partnering with Tommy’s, the UK’s leading pregnancy charity, to recruit an outstanding Events and Corporate Stewardship Manager.
This is a pivotal role within Tommy’s high-performing Fundraising team, leading on the delivery of their flagship Corporate Challenge event, stewarding high-value corporate relationships, and supporting light-touch marketing and communications activity. The role combines relationship management, project delivery, and event coordination to help raise vital funds and support Tommy’s mission to make pregnancy safer for all.
If you’re an exceptional organiser, confident communicator, and natural relationship-builder, this is a fantastic opportunity to work on a well-established and impactful project for a truly meaningful cause.
Key Responsibilities:
Corporate Challenge & Stakeholder Stewardship
This is the largest and most strategic part of the role.
- Take the lead on managing Tommy’s annual Corporate Challenge event, engaging multiple high-profile corporate supporters.
- Build and manage strong relationships with senior stakeholders across partner organisations, ensuring consistent, high-quality stewardship.
- Deliver tailored day-to-day stewardship, including weekly check-ins, regular updates, and bespoke supporter care.
- Work closely with internal colleagues to align stewardship activity with wider fundraising and communications strategy.
Event Delivery & Project Management
- Oversee the full delivery of the Corporate Challenge event day, coordinating logistics, timelines, suppliers, risk assessments and budgets.
- Line-manage and support Event Assistants, as well as lead on volunteer coordination for the event.
- Ensure a smooth, safe, and engaging event experience that aligns with Tommy’s values and fundraising goals.
- Track event performance and contribute to post-event analysis and recommendations for future improvements.
Marketing & Communications (Supporting Element)
- Provide light-touch support on marketing activity, including content drafting and communications planning.
- Produce compelling stewardship materials, thank-you messages, and impact updates.
- Liaise with Tommy’s communications and digital teams to ensure brand alignment and clarity of message.
Person Specification
- Proven experience of managing stakeholder relationships, particularly with senior corporate partners.
- Strong track record in event planning and delivery within a charity, agency or corporate setting.
- Excellent project management and organisational skills with a sharp eye for detail.
- A confident communicator with strong interpersonal skills and a collaborative approach.
- Comfortable with administrative tasks, reporting, and multi-tasking in a fast-paced environment.
- Proficiency with Microsoft Office and familiarity with CRM/database systems.
- Experience within the not-for-profit or fundraising sector.
- Knowledge of stewardship principles and supporter journeys.
- Some experience or interest in marketing, communications or copywriting.
What’s on Offer:
- A hybrid working pattern with 2-days per-week in the charity’s Monument office.
- A fantastic 12-month FTC with the opportunity paying £38,000 to £42,000 for the successful candidate.
- The opportunity to work with a fantastic charity that fosters development, progression and offers a wonderful working environment.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).
We aim to get back to all successful candidate within 48 working hours.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Title: Membership Administrator
Reports to: Membership and Elections Manager
Line reports: n/a
Contract terms: 35 hours per week, 12 months fixed term (maternity cover)
Salary: £29,895
Location: London based, with hybrid working
The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Job Purpose
The Membership Administrator will support work relating to membership customer service, recruitment, retention, subscriptions, data management and communications.
The post requires strong attention to detail, experience in using CRM systems and excellent customer service and communication skills as the first point of contact in our membership team.
Main responsibilities
Membership
- Respond to enquiries about membership by email and phone, and being the first point of contact for membership issues
- Process applications for membership ensuring applicants meet the criteria and provide correct documentation e.g. sponsors
- Suggest improvements to the membership application process
- Ensure member information is up to date within the CRM
- Ensure membership pages of the website are up to date
- Facilitate access to membership benefits
- Providing mailing list for the publishers of the Eye journal
- Assist in the production of regular membership communications
- Provide reports for Council on the number and names of new members and those gaining fellowship by examination
- Assist in the production of promotional material for use at courses and events
Subscriptions
- Administrate Direct Debit process
- Apply bank transfer payments to member accounts
- Administrate collection process of overdue membership payments
- dministrate membership concessions and grade changes
- Respond to enquiries about subscription fees
- Respond to enquires re the annual renewal process
General
- Assist the Membership Elections Manager with arrangements for the College elections as appropriate
- Assist the Membership Elections Manager with attendance at various national marketing events to represent the College as appropriate
- Download CRM reports and presenting in information in various formats, e.g. inclusion of graphs
- Assist with the work of the membership working group including arranging meeting logistics, including dates, location and catering
- Assist with the organisation of meeting papers, including preparing the agenda, circulating papers and drafting minutes
To undertake other duties as required:
- Undertake any other reasonable duties as required, including occasional travel and overnight stays.
Inclusion and Diversity statement
RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.
Our values are:
Inclusion
- actively welcoming a diversity of experiences and perspectives
- everyone being respected and encouraged to participate regardless of their background or role
Integrity
- being open and honest, demonstrating accountability in all its work
- evidence-based and transparent decision-making, utilising a range of data, information, expertise and experience
Innovation
- creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
- actively welcoming fresh ideas and approaches
- fostering a climate of ambition and excellence drawing on expertise from across the College’s communities
Improvement
- being a learning organisation, reflecting on both successes and mistakes
- continuous and sustainable development across all its activities
Person Specification
Knowledge, Qualifications and Experience
- Administration experience in a customer facing environment
- Experience of data processing
- Knowledge of Microsoft Office software
- Experience of working with CRM systems (please list all systems and experience level on CV)
Skills and Abilities
- Excellent communication skills, both written and verbal with the ability to relay key information and handle enquiries
- High attention to detail
- Highly developed organisational, prioritisation and time management skills
- Work on own initiative and respond effectively to new situations
- Professional attitude with strong focus on quality of service
- Work well within a team, with consideration for colleagues
Personal Qualities (Attributes)
- Commitment to equity and diversity and understanding of how this applies to own area of work
- Committed to own continuing professional development
Other requirements
- Discretion, tact and flexible attitude
- Understanding of GDPR requirements
Staff benefits
We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:
Work life balance and family friendly benefits:
- Hybrid working (2 days in the office, 3 from home)
- 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Christmas and New Year)
- One day of paid leave to move house
Enhanced parental leave
Planning for your future:
- Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
- Life assurance of 4x of base salary
Career development:
- All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
- Study loans
Travel:
- Season ticket loan
- Cycle to work scheme
Wellbeing:
- Summer Fridays (staff can finish 90 minutes early from mid-July to the end of August)
- Enhanced Employee Assistance Programme (with access to free counselling sessions)
- Health Cash Plan
How to apply
Please submit your 2-page CV and a 1-page covering letter. The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.
Interviews will be held at our office in Euston, week commencing 23 June 2025. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.
Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.
The closing date for applications is 16 June 2024.
The client requests no contact from agencies or media sales.
About the opportunity
We're in a fantastic position to have recently have partnered with the Education Endowment Foundation (EEF) for an evaluation of our programmes. Excitingly this means we will be expanding our reach and starting to work in geographies that we've not reached before.
We are now recruiting for a Programme Coordinator for our schools in Leeds/Bradford.
The Leeds/Bradford Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
The Leeds/Bradford Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.
Deadline: Thursday 19th June 2025 at 9am
Interviews: Monday 30th June and Tuesday 1st July 2025
Start date: Ideally Monday 18th August 2025
Contract and hours: Fixed term contract until 31st July 2026. Full time. We offer flexible hours with 9:30-4 as core hours. A full working week is 37.5 hours.
Place of work: Home with regular travel to schools in Leeds and Bradford
Duties and responsibilities
- Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
- Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
- Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
- Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
- Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.
Person specification
Qualification criteria:
- The right to work in the UK.
- Driving license and access to a vehicle for work purposes.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.
This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
- Experience of working with young people and/or project management.
- Evidence of an interest in education and/or the third sector
DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply.
For more information on the role and information about Action Tutoring, please see the attached job pack.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
Are you a great communicator with a heart for meaningful causes? Do you want to help inspire supporters who make a lasting difference? Join Samaritans as our Fundraising Assistant (Legacy & In Memory) and play a key role in growing our legacy giving and in memory fundraising work.
This is a brilliant opportunity to build a career in fundraising, marketing, or supporter care, working with a passionate team and helping us honour the supporters who give in memory of loved ones or leave a gift in their Will.
About the Contract
- Permanent Contract
- £30,000 - £32,000 Pro-rata, (£18,000 - £19,200 per annum for 21hrs)
- Part time (21 hours per week)
- Hybrid working: Linked to our Ewell (Surrey) office. There is an option to occasionally work from an office space in London Bridge.
- In-person working: Meeting in person and working collaboratively are things we value. Staff are expected to work in person around 2 days per month.
- We are passionate about flexible working, talk to us about your preferences.
About the Role
Legacy and in-memory donations are incredibly special. They help secure Samaritans’ future and celebrate lives with meaning and compassion. In this role, you'll support inspiring campaigns, coordinate supporter communications, and help deliver memorable events. You’ll ensure our supporters feel valued and connected, while gaining hands-on experience in a key area of charity fundraising.
- Help deliver impactful legacy and in-memory campaigns
- Manage our Free Wills Service and assist with event planning
- Coordinate supporter journeys and stewardship activities
- Handle supporter emails, phone calls, and event RSVPs with care
- Work with our CRM to manage supporter data and run reports
- Support key processes including thanking, financial admin, and team logistics
Full job description available here.
About You
- Communicates clearly, kindly, and confidently (in writing, on the phone, and in person)
- Is organised, detail-focused, and good at juggling multiple tasks
- Has experience working with customers or supporters
- Enjoys working collaboratively and building positive relationships
- Is confident with Microsoft Office and open to learning new systems
- Bonus points if you’ve used a CRM system or worked on financial admin—but don’t worry, training will be provided!)
Working at Samaritans
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
Being Inclusive
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. We
’re committed to equity, diversity and inclusion and warmly welcome applications from people of all backgrounds and lived experiences. Samaritans is a place where your voice matters. We also recognise the value that people with lived experience bring to our work.A
Application
If you're organised, kind-hearted, and looking for a role where your work really matters, we’d love to hear from you.
If this sounds like the opportunity for you, please upload your CV and answer the questions in the application. Applications close at midnight on 22 June 2025, with video interviews taking place over 30 June 2025.
Application Questions include;
- Why would you like to work as Fundraising Assistant (Legacy & In Memory) at Samaritans? (Max 100 words)
- This role involves communicating with supporters over the phone, email, in person, and by post. What qualities do you feel are important when communicating with people who may be bereaved or reflecting on their life? (Max 200 words)
- This role involves working with fundraising data and information. Please share an example of how you’ve used a database or other software to manage data (Max 200 words)
We kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Apply now and help us create a future where fewer people die by suicide now and help us continue to be there for people when it matters most.
The client requests no contact from agencies or media sales.
Do you care about improving local communities through the power of business, have good knowledge of the administration and management of a small charity, an eye for detail and the ability to manage a range of finance and IT systems? Heart of the City is looking for an experienced administrator with the ability to effectively manage a range of different systems and tasks, is comfortable working with senior stakeholders, and who can think analytically and solve problems.
Details of Job
The Systems and Administration Officer will be responsible for the effective running of Heart of the City’s systems and administrative processes, ensuring that digital tools are utilised in the most effective way, and governance, finance and business support processes are delivered efficiently.
The post holder will manage the delivery of key IT, finance, governance and administrative processes. This includes ensuring the legal compliance, effectiveness and security of cloud services and software used by the team, supporting the director with financial planning and administration and managing calendars, governance systems and general correspondence. The post-holder will also be a key contact point both internally and externally; this includes senior stakeholders on the Board of Trustees and Council of Members. They will also support the team with day-to-day office management and queries with software and cloud service usage, with a view to streamlining systems where possible.
The client requests no contact from agencies or media sales.
About the opportunity
We're in a fantastic position to have recently have partnered with the Education Endowment Foundation (EEF) for an evaluation of our programmes. Excitingly this means we will be expanding our reach and starting to work in geographies that we've not reached before.
We are now recruiting for a Programme Coordinator for our schools in Hull.
The Hull Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
The Hull Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.
Deadline: Thursday 19th June 2025 at 9am
Interviews: Monday 30th June 2025
Start date: Ideally Monday 18th August 2025
Contract and hours: Fixed term contract until 31st July 2026. Full time. We offer flexible hours with 9:30-4 as core hours. A full working week is 37.5 hours.
Place of work: Home with regular travel to schools in Hull
Duties and responsibilities
- Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
- Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
- Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
- Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
- Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.
Person specification
Qualification criteria:
- The right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.
This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
- Experience of working with young people and/or project management.
- Evidence of an interest in education and/or the third sector
DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply.
For more information on the role and information about Action Tutoring, please see the attached job pack.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
About the opportunity
We're in a fantastic position to have recently have partnered with the Education Endowment Foundation (EEF) for an evaluation of our programmes. Excitingly this means we will be expanding our reach and starting to work in geographies that we've not reached before.
We are now recruiting for a Programme Coordinator for our schools in Rotherham and Sheffield.
The Rotherham/Sheffield Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
The Rotherham/Sheffield Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.
Deadline: Thursday 19th June 2025 at 9am
Interviews: Thursday, 3rd July 2025
Start date: Ideally Monday 18th August 2025
Contract and hours: Fixed term contract until 31st July 2026. Full time. We offer flexible hours with 9:30-4 as core hours. A full working week is 37.5 hours.
Place of work: Home with regular travel to schools in Rotherham and Sheffield
Duties and responsibilities
- Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
- Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
- Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
- Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
- Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.
Person specification
Qualification criteria:
- The right to work in the UK.
- Driving license and access to a vehicle for work purposes.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.
This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
- Experience of working with young people and/or project management.
- Evidence of an interest in education and/or the third sector
DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply.
For more information on the role and information about Action Tutoring, please see the attached job pack.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
Are you passionate about building meaningful relationships and delivering exceptional customer experiences? Do you thrive in a dynamic role where no two days are the same?
Samaritans is looking for a STEP (Samaritans Training & Engagement Programmes) Relationship and Delivery Officer to join our Business Development team. This vital role supports our Samaritans Training and Engagement Programmes (STEP) by guiding customers through their sales journey, coordinating training course bookings, and ensuring seamless delivery. You’ll play a key part in helping us generate income while providing best-in-class support to our customers. This is a brand new role, to grow the programme further in 2025-2026 and beyond.
• £28,500 per annum
• Permanent role
• Full time (35 hours per week) with flexible working (we would consider compressed hours)
• Hybrid working: Linked to our Ewell (Surrey) office. There is an option to occasionally work from an office space in London Bridge.
• In-person working: Meeting in person and working collaboratively are things we value. Staff are expected to work in person
around 2 days per month.
• We are passionate about flexible working, talk to us about your preferences.
About STEP:
Our Samaritans Training and Engagement Programmes (STEP) draws on the expertise gained from our support services to provide training and learning options to organisations across all sectors. The programme includes training courses, eLearning, workshops and webinars on topics including listening skills, emotional support, trauma management and suicide prevention.
Further info can be found here.
This is a real exciting time to join the STEP team, off the back of a record-breaking income year and successfully partnering with high profile organisations across both public and private sector. We’ve experienced significant growth in enquiries received and courses delivered, therefore this new role will be fundamental in expanding the programme.
What you’ll be doing:
• Managing customer relationships and providing top-notch support to ensure satisfaction and retention.
• Driving income growth by guiding customers through their sales and stewardship journey.
• Coordinating the delivery of training courses, managing bookings, and handling logistics.
• Supporting the STEP team in reaching income targets with a consultative, customer-first approach.
• Handling admin tasks like data input, reporting, and system improvements.
What we’re looking for:
• A highly experienced Administrator with experience in a customer facing environment.
• Previous experience of working in a sales environment.
• Experience of administering and organising events or training courses in a busy environment with competing priorities, with a focus on a strong attention to detail.
• Ability to develop strong, warm working relationships with both internal colleagues and external customers using excellent communication skills, problem solving, trust and reliability.
• Experience of prioritising own workload and working to deadlines with speed and accuracy.
• Excellent IT skills
Job Description is here
If you’re ready to bring your skills and enthusiasm to a role that makes a real impact, we want to hear from you!
Working at Samaritans:
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure on our careers website.
Being Inclusive:
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application:
If this sounds like the opportunity for you, please upload your CV and answer some application questions, in relation to the job description, outlining your motivations for applying and your transferable skills and experience. Applications close at 9 am on Monday 16 June with video interviews taking place w/c 23 June.
Whilst we appreciate that the use of generative AI functions like ChatGPT is quickly becoming part of working life for many people, through our recruitment process we want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths. Therefore, we kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers.
Apply today and make a real difference to people’s lives.
The client requests no contact from agencies or media sales.