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About Care4Calais
Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.
In the UK, we collect and distribute clothing, shoes, mobile phones, and other essential items, alongside offering social support and access to legal, medical, and educational services. In northern France, we operate year-round from Calais, working alongside local communities in Calais and Dunkirk to provide warm clothing, bedding, and services to displaced refugees living in challenging and dangerous conditions.
All of Care4Calais' operations are supported by a small, dedicated staff team, who supervise large volunteer teams to provide critical support to asylum seekers and people on the move in both the UK and France.
About the Role
Care4Calais is recruiting two Operations Coordinators to support its humanitarian operations in northern France. The association operates every day of the week, coordinating the distribution of non-food items (NFI) and providing services and activities, such as phone charging, games, and access to hairdressing, bicycle repair, and sewing equipment.
As an Operations Coordinator, you will oversee the daily distribution of aid and manage volunteer teams, ensuring that proper safety procedures for effective aid distribution are in place, communicated, and consistently applied. You will also contribute to warehouse operations and logistical planning.
You will be part of Care4Calais' core team in France and report directly to the Head of Field Operations in France. The role requires a proactive, hardworking individual with excellent organizational skills and the ability to make quick, compassionate decisions in a fast-paced environment. While this is a challenging position, you will receive a thorough induction and work alongside experienced team members.
Key Responsibilities
- Provide core operational support for Care4Calais’ operations in northern France.
- Support the logistics and purchasing department to manage new and second-hand clothing stock and assist with operational planning for field activities.
- Oversee and deliver Care4Calais’ NFI aid distributions and services to people on the move at the French/British border.
- Manage and support teams of up to 40 volunteers daily to provide services in Calais and Dunkirk, including leading daily briefings and safety training.
- Support the smooth running of a warehouse and donation storage facility.
- Work alongside a small staff team to develop processes, procedures, and documentation to improve the operational efficiency of Care4Calais’ humanitarian work.
- Attend external meetings and build and maintain relationships with partners and key stakeholders, ensuring Care4Calais' operations run smoothly.
Person Specification
Essential Criteria:
- Experience working or volunteering in a humanitarian context, with human rights organisations, or with refugees and asylum-seeking individuals.
- Experience managing projects that involve risk management, health and safety, safeguarding, and compliance.
- Strong verbal and written communication skills, including the ability to convey information clearly and concisely to a wide audience.
- Experience managing warehouse operations or complex logistical and purchasing projects.
- Excellent written and spoken proficiency in English and at least B2-level proficiency in French.
- Strong digital literacy, including the ability to use Google Workspace effectively.
- Full, clean driving licence and experience or willingness to drive vans.
Desirable Criteria:
- Proficiency in one or more of the languages spoken within asylum-seeking communities, such as Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya, or Amharic.
- Experience working with teams from diverse cultural backgrounds.
- Experience delivering mass distributions of NFI or other aid in a humanitarian context.
- Applicants with refugee or migrant backgrounds, or those with lived experience of the UK or EU asylum systems, are strongly encouraged to apply.
Diversity and inclusion
Care4Calais is committed to fostering an inclusive and diverse work environment. We encourage applications from individuals of all backgrounds, including those with lived experience of the asylum and migration systems.
As a proud member of the Experts by Experience Employment Network (EBE), Care4Calais is dedicated to creating inclusive employment practices that recognise and accommodate the unique experiences of individuals with lived experience. We ensure that our recruitment processes are fair, transparent, and accessible to all candidates, regardless of background.
We strongly encourage individuals with lived experience to apply, particularly those who meet the essential criteria for the role.
À propos de Care4Calais
Care4Calais est une association caritative bénévole qui fournit une aide et un soutien essentiels aux réfugiés en France et au Royaume-Uni.
Au Royaume-Uni, nous collectons et distribuons des vêtements, des chaussures, des téléphones portables et d'autres biens/produits essentiels, tout en offrant un soutien social et un accès à des services juridiques, médicaux et éducatifs.
Dans le nord de la France, nous intervenons toute l'année depuis Calais, en collaboration avec les communautés locales de Calais et de Dunkerque, pour fournir des vêtements chauds, du linge de lit et des services aux réfugiés vivants dans des conditions difficiles et dangereuses.
Toutes les opérations de Care4Calais sont mises en place par une petite équipe de personnel dévouée, qui supervise de grandes équipes de bénévoles pour fournir un soutien essentiel aux demandeurs d'asile et aux réfugiés, au Royaume-Uni et en France.
À propos du poste
Care4Calais recrute deux coordinateurs d'opérations pour soutenir ses opérations humanitaires dans le nord de la France. L'association intervient tous les jours de la semaine, coordonnant la distribution de biens non alimentaires (NFI) et proposant des services et activités, tels que la recharge de téléphones, des jeux, ainsi que l'accès à des salons de coiffure, des ateliers de réparation de vélos et du matériel de couture.
En tant que coordinateur des opérations, vous superviserez la distribution quotidienne et gérerez les équipes de bénévoles, en veillant à ce que les procédures de sécurité nécessaires à une distribution efficace soient en place, communiquées et appliquées systématiquement. Vous contribuerez également à la gestion de l’entrepôt et à la planification logistique.
Vous intégrerez l'équipe principale de Care4Calais en France et serez directement rattaché(e) au/à la Responsable des Opérations Terrain France. Ce poste requiert une personne proactive et déterminée, dotée d’excellentes compétences organisationnelles et capable de prendre rapidement des décisions, avec bienveillance dans un environnement en constante évolution. Bien qu'il s'agisse d'un poste exigeant, vous bénéficierez d’une formation approfondie et travaillerez aux côtés de membres expérimentés de l'équipe.
Principales responsabilités
- Fournir un soutien de base aux opérations de Care4Calais dans le nord de la France.
- Assister le service logistique et approvisionnement pour gérer les stocks de vêtements neufs et d'occasion et aider à la planification des activités sur le terrain.
- Superviser et fournir les distributions d'aide humanitaire et les services NFI de Care4Calais aux personnes déplacées à la frontière franco-britannique.
- Gérer et accompagner quotidiennement des équipes de 40 bénévoles maximum pour fournir des aides à Calais et à Dunkerque, notamment en réalisant des briefings quotidiens et des formations à la sécurité.
- Participer au bon fonctionnement d’un entrepôt et d’un centre de stockage de dons.
- Travailler aux côtés d'une petite équipe pour développer des processus, des procédures et de la documentation afin d'améliorer l'efficacité du travail humanitaire de Care4Calais.
- Participer à des réunions externes, établir et entretenir des relations avec les partenaires et les principales parties prenantes, afin d’assurer le bon déroulement des opérations de Care4Calais.
Expériences requises :
Critères essentiels :
- Expérience professionnelle ou bénévole dans le domaine humanitaire, auprès d’organisations de défense des droits de l’homme ou auprès de réfugiés et de demandeurs d’asile.
- Expérience dans la gestion de projets impliquant la gestion des risques, la santé et la sécurité, la protection et la conformité.
- Solides compétences en expression orale et écrite, y compris la capacité de transmettre des informations de manière claire et concise à un public large.
- Expérience de gestion d’entrepôt ou de projets logistiques et d’approvisionnement.
- Excellente maîtrise écrite et orale de l'anglais et maîtrise du français au moins au niveau B2.
- Solides compétences numériques, y compris la capacité d’utiliser efficacement Google Workspace.
- Permis de conduire B (complet et valide) et expérience ou volonté de conduire des camionnettes.
Critères souhaitables :
- Maîtrise d’une ou plusieurs des langues parlées au sein des communautés de demandeurs d’asile, telles que l’arabe, le farsi, le pachto, le dari, le kurde, le sorani, le tigrinya ou l’amharique.
- Expérience de travail avec des équipes d’horizons culturels divers.
- Expérience dans la distribution massive de biens non alimentaires ou d’autres aides dans un contexte humanitaire.
- Les candidats réfugiés ou migrants, ou ceux ayant une expérience des systèmes d'asile du Royaume-Uni ou de l'UE, sont fortement encouragés à postuler.
Diversité et inclusion
Care4Calais s'engage à favoriser un environnement de travail inclusif et diversifié. Nous encourageons les candidatures de personnes de tous horizons, particulièrement celles ayant une connaissance concrète des systèmes d'asile et de migration.
En tant que membre du réseau Experts by Experience Employment Network (EBE), Care4Calais s'engage à créer des pratiques d'emploi inclusives qui reconnaissent et intègrent les expériences uniques des personnes ayant une expérience vécue. Nous veillons à ce que nos processus de recrutement soient justes, transparents et accessibles à tous les candidats, quelle que soit leur origine.
Nous encourageons fortement les personnes ayant une expérience vécue à postuler, en particulier celles qui répondent aux critères essentiels du poste.
Please answer the questions and submit a copy of your CV, and if possible a covering letter. We are prioritising candidates with the right to work in the EU/France. We are recruiting for two operations coordinators therefore we will consider candidates without B2-level proficiency in French to fill one of the positions if they meet the other essential criteria.
*Please note that we do not expect anyone to share details of their lived experience unless they feel comfortable doing so. This question simply helps us ensure that candidates with lived experience who meet the essential criteria are guaranteed an interview.
The client requests no contact from agencies or media sales.
Thank you!
Women and Girls Network’s (WGN) Administration & Bookings Officers (ABO) have day-to-day responsibility for coordinating the bookings for all of our clinical services. They contribute towards the delivery of high-quality therapeutic work through the provision of an empathetic, efficient, and comprehensive service, ensuring that all referral/booking-related matters are administered effectively. This is achieved by working closely and consulting with various managers about any potential barriers to service provision and regarding complex and/or highly sensitive cases. This role is primarily focused on our Rape Crisis and Ascent Counselling Services and also includes providing occasional cover and support for other WGN services.
ABOs act as a key point of contact for the charity and ensure WGN’s centers are welcoming, supportive, and calm environments for all users. As with all WGN team members, ABOs are responsible for actively contributing to a culture that values and respects diversity, learning, improvement, striving for quality, and best practice. They are responsible for contributing to continuous formal monitoring and reporting processes for clinical services delivery and provision.
We are looking for a highly motivated, organised, and skilled individual to join our brilliant team of ABOs whose contributions are essential to the core functioning of WGN’s clinical services. If you are passionate about supporting women and would like to work within an empowering and feminist framework, we would really like to hear from you.
This post is offered on a full-time basis (35 hours per week) and involves a combination of remote and office based working determined by Client, service delivery, and organisational requirements.
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.
Registered Charity
51 - 100
We promote social change that transforms societal attitudes, practices, and policies to prevent and eliminate violence against women and girls.
The client requests no contact from agencies or media sales.
Thank you!
Job Title: Programme Coordinator – Careers, Events and Pathways
Department: Youth and Employability
Reports to: Senior Manager
Salary: £25,000 -£28,000 per annum (Depending on experience)
Contract: 12 Month – Fixed Term Contract
Closing Date: 22nd September
Interviews: W/C 29th September
Brentford FC Community Sports Trust
With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life.
Working in partnership with Brentford FC, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the ‘Football League Community Club of the Year’ award four times and now employs more than 100 members of staff.
Inclusion Statement
Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities. Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.
Safeguarding Statement
Brentford FCCST is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the club, safeguarding is everyone’s responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the club’s commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team. We remind those barred from regulated activity that it is an offence to apply for such positions.
General Trust Accountabilities
- To ensure compliance with all relevant policies, including health and safety and safeguarding policies
- To ensure compliance with all relevant legal, regulatory, ethical and social requirements
- To ensure compliance with the Trust’s Code of Conduct.
- To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC Community Sports Trust
- To keep confidential any information gained regarding the Trust and its personnel
- To maintain a flexible approach to work at all times
The Youth and Employability Department
Over the past five years, Brentford FC CST has significantly expanded its Youth and Employability provision. The department provides a diverse range of informal and formal learning opportunities designed to help young people develop essential life skills, engage with their local communities and prepare for the world of work. Our programmes support their transition to adulthood, by equipping them with the confidence, experience and networks they need to thrive.
We believe in high-quality, impactful provision which makes a tangible difference to young people’s lives; our offer includes a wide range of personal, social and educational experiences delivered through both sessions and tailored 1:1 support. These include weekly group sessions, short courses/projects, PSHE style activity, holiday programmes, training opportunities, volunteering & social action, residential trips, employability workshops and industry engagement days.
Collaboration is at the heart of our approach. We work in partnership with schools, local authorities, charities, and national organisations to both reach young people and connect them to meaningful opportunities and wider support networks
What’s Ahead in 2025/2026
The department will deliver a wide range of impactful initiatives throughout the coming year, including:
- STEM Education: delivery of engaging STEM-focused activities in partnership with Worley.
- Groups and short courses: Workshops, courses, and youth groups such as our flagship Changemakers programme, Active Leaders, employability workshops focused on developing leadership, confidence, and transferable skills.
- Industry Insights and visits: Opportunities for young people to explore what it’s like to work in a community sports Trust environment or collaborating with local businesses to offer first-hand insight into various sectors.
- Work Experience: In-house placements that allow young people to develop real-world skills alongside our team.
- Job fairs and careers events: Large-scale events connecting young people with employers, run in collaboration with Indeed and UK Youth.
- Inclusion Education: Workshops in schools promoting inclusion and tackling discrimination, delivered in partnership with Tampa Bay and Kick It Out.
- Widening participation and targeted work: Tailored programmes to support young people from underrepresented groups, vulnerable groups, NEET young people.
- Partnership projects: Working with partnerships to offer exclusive opportunities to the groups we work with e.g London Youth - Diversity in the outdoors careers programme.
- Youth Voice: Working with young people representatives across departments at the trust to improve our services and provision.
- Careers and Employability Support: Workshops, mentoring, events and tailored guidance delivered in schools and colleges.
Main Purpose of Job
The Programme Coordinator – Careers, Events and Pathways is responsible for leading the planning, coordination, and delivery of large scale employability events and progression initiatives for young people. These include careers fairs, widening and participation events and employer engagement activities designed to open access to real world opportunities. This role will lead events from planning and partner liaison to on-the-ground delivery and post-evaluation reporting.
The coordinator will work with employers, schools, colleges, and local authorities to co-create meaningful pathways for young people, ensuring activities are aligned with labour market needs and tailored to the aspirations of young people we are working with.
The coordinator will take a lead on developing and managing strategic partnerships with employers and external organisations to broker new opportunities and promote progression routes into education, employment or training.
Grounded in youth work values, the coordinator will offer mentoring, support, and guidance to help young people navigate their next steps, overcome barriers, and access the right pathway for their goals.
Responsibilities
Event Planning and programme delivery
- Design, plan and deliver high quality and innovative events and activities for the youth and employability programme offer. Lead on major events such as careers fairs, job fairs, employer panels, and large outreach opportunities, ensuring effective planning, logistics, and execution.
- Ensure all events and activities meet the needs of participants, align with programme and partner objectives, and are delivered to agreed deadlines.
- Lead on event and programme logistics including planning, external bookings and venue hire, facilitators, transport, resources, risk assessment and other associated logistics.
- Provide tailored events and activities for young people from vulnerable, underrepresented and NEET Groups.
- Deliver presentations, sessions and other events (e.g. assemblies, PSHE lessons, lunch time stalls, workshops, job fair) to primary and secondary schools, non-mainstream schools, colleges, and other organisations to engage young people.
Stakeholder Engagement and Partnerships
- Build and maintain strong relationships with key stakeholders including existing partners (e.g Worley, UK Youth), local professional organisations, schools and colleges, local authorities, and future key stakeholders as they come onboard.
- Work in partnership with stakeholders to co-design and deliver events, promote programme opportunities, recruit participants, and support youth progression.
- Seek out new opportunities in relation to employment and training to support young people progress on to positive pathways. Work with stakeholders to develop new initiatives and collaborative projects.
Youth Engagement and support
- Lead cohorts of young people through events and programmes. Supervise, take responsibility for the pastoral care, and ensure safety needs of the young people are always met.
- Engage and build positive relationships with young people to provide effective support, mentoring and coaching on a one-to-one and group basis where needed.
- Develop, implement, and lead on recruitment and engagement strategies to recruit and retain young people for events.
Monitoring and Evaluation
- Record and monitor programme, partner and participant data using the relevant CRM systems ensuring all data is kept up to date.
- Ensure all administration tasks are completed accurately and within allocated time scales including handling personal data, managing expenses, safeguarding reporting, and risk assessments.
- Achieve weekly and monthly targets as set out by the Senior Manager, or partner organisation/ funder and regularly provide reports and monitoring information.
Leadership and Team Collaboration
- Lead and support casual staff to deliver high quality programmes, providing regular feedback and embedding reflective practice.
- Support the Senior Manager in recruitment, training, and supervision of casual delivery staff.
- Attend regular supervision sessions, team & organisation meetings, and complete compulsory training to enable all duties to be carried out effectively.
- Deputise for the Senior Manager when appropriate. Fulfil any other reasonable duties and responsibilities considered appropriate by the Senior Manager
- Work closely with the Senior Manager, Coordinators, Youth Workers, Coaches and programme partners to support the young people on the programmes ensuring a united approach.
Safeguarding and Compliance
- Understand and comply with all policies and procedures in line with Trust and contractual responsibilities including the safeguarding of the young people, GDPR, health and safety and EDI.
- Handle sensitive information with the utmost confidentiality, especially regarding individuals' personal details and concerns.
- Participate in training sessions related to safeguarding and emergency response.
- Maintain accurate records of incidents, concerns, and actions taken.
- Report any safeguarding concerns promptly to the appropriate authorities or designated personnel.
The Selection Criteria
Essential
Qualifications and experience
- Graduate degree level and or/ IAG Level 2 / Event Management and/or strong relevant experience (youth work, educational, community based, events, careers).
- Demonstrable experience (at least 2 years) of working with young people and children to inspire, motivate and support them to positively engage in new opportunities and develop new skills.
- Experience of leading, planning and delivering high-quality events and programmes for large groups (50/100+).
- Experience and/or good knowledge of working in partnership with local businesses/ professional partners, schools, colleges, and universities, to develop employability and careers pathways initiatives.
- Experience of effectively engaging young people from a wide range of backgrounds, including underrepresented groups (women and girls, ethnic minorities) and/ or, vulnerable groups (e.g. homeless, young carer, etc), and/ or those facing barriers to education, employment, or training.
- A Safeguarding and First Aid qualification or willingness to complete training.
Skills, Knowledge, and ability
- An awareness of current socio-economic issues and trends which may affect young people and youth employment in the areas we work in.
- Ability to find new pathways and employer opportunities to support young people into the world of work
- Strong knowledge and experience of event management and logistics to deliver impactful events.
- A strong communicator - Ability to communicate and engage with young people/ children and their parents/guardians sensitively and confidently in both large groups and individual settings.
- Ability to manage relationships with key stakeholders and the ability to communicate with people at different levels.
- Ability to work as part of a team and take the lead where necessary providing clear instructions for staff and volunteers to enable them to achieve desired outcomes and the required standards.
- A strong work ethic, excellent time management skills and motivated to work towards targets.
- Excellent planning, organisation and administrative skills, with a keen eye for detail.
- Ability to work in a fast paced and demanding environment, creative, adaptable, and responsive to changing situations.
- IT literate with particular emphasis on Microsoft and CRM packages
- Knowledge of and a commitment to safeguarding, health and safety, equality and diversity and data protection in relation to working in the community and youth work environment.
- Willingness to regularly travel within the allocated work areas and occasionally residentially to fulfil programme outcomes.
- Willingness to work flexible hours as this role will involve some weekend and evening commitments.
Desirable:
- Good knowledge of the local area and demographics (Hounslow, Ealing neighbouring boroughs)
- Alternative professional qualifications directly related to working with young people and children in a formal or non-formal setting.
- The ability to positively influence others and highlight benefits to a variety of audience.
- Ability to adapt events to support young people with additional support needs.
- A full driving license and access to own car.
Personal Qualities:
- Logistical & Detail-Oriented
- Driven by impact and access
- Collaborative and relationship-focused
- Professional and Credible.
- Calm Under Pressure
- Passionate about Youth Development
Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years.
Please also note that a CV application will not be sufficient. Applications will not be considered where the application form has not been completed in full.
This role is a Regulated Activity role - please complete the Declaration of Offences Form
The client requests no contact from agencies or media sales.
Thank you!
Banana Link is a UK based NGO established in 1996. We have been advocating for a fair and sustainable banana industry for thirty years, based on environmental, social and economic sustainability. Our approach is underpinned by a firm commitment to defending workers’ rights, at the core of these rights is the right to a fair and decent income that affords a dignified life for men and women banana plantation workers. We work at a strategic level and through research, advocacy and dialogue with all actors along the chain to bring about change.
This role will support the management and delivery our current work stream on Living Wages in the African Banana Export Industry. Initial activities will be delivered in Ghana and Cameroon, in collaboration with our local and international trade union partners, local producing companies, and European retailers. Key project activities include:
- Facilitation of capacity building activities on Living Wages and Decent Work in Cameroon and Ghana, with company staff and trade union representatives.
- Communication and dialogue between all project partners and other industry stakeholders towards fair remuneration and decent work in the banana industry.
- Monitoring, evaluation, and reporting on all project activities to funders Ghana, with company staff and trade union representatives.
- Communication and dialogue between all project partners and other industry stakeholders towards fair remuneration and decent work in the banana industry
- Monitoring, evaluation, and reporting on all project activities to funders
The role will provide an important opportunity to work alongside Banana Link’s International Coordinator, and in collaboration with other key staff and partner organisations, on the important issues of Living Wages, Decent Work, Social Dialogue and Sustainability.
The client requests no contact from agencies or media sales.