Management volunteer roles

A charity  based in  Croydon, Surrey, London, UK is looking for volunteer Charity Volunteer Assistants; to volunteer 30 unpaid hours per week. The Charity serves a multi ethnic community especially people from Black and ethnic minority backgrounds. 

Responsibilities:

• To assist in the delivery of events (ours and those we are invited to), projects and our yearly summer community event.
• To assist in the daily collection and drop off of Greggs after day produce to various soup kitchens
• To assist in promotion of organisations services. eg flyer distribution, school workshops, etc.
• To assist in the delivery of essential services 
• To assist in our soup kitchen projects

Person Specification:

• Someone enthusiastic and passionate about charity work and committed to working towards the achievements of the charities objectives.
• Knowledege of Black and ethnic minority tradition/culture is preferable however not essential.
• Experience is desirable.

This is a non-paid one year temporary position however accommodation and maintenance will be provided.

All interested candidates are required to send us a letter of application, a resume, and contact to the email provided. If your application is accepted, you will be invited for a telephone interview. Any applications received after the closing date will not be considered unless we have been unable to find a suitable candidate for this vacancy.

Successful candidates will require a DBS/POLICE check and references prior to commencement.

Better Career

This impact startup connects emerging African talent with early-stage startups worldwide, creating a win-win ecosystem where youth gain hands-on experience while startups access fresh ideas and diverse perspectives. With Sub-Saharan Africa facing rising youth unemployment and education systems often failing to prepare graduates for the job market, the platform bridges critical skill gaps. By offering opportunities to learn from global startups, mentorship from experienced freelancers, and tailored career coaching, it equips young people with the tools and confidence to thrive in competitive industries.

At the same time, the platform helps startups and SMEs overcome the challenge of finding skilled and experienced professionals by offering recruitment services, HR outsourcing, and a space to announce job openings. By linking global experts with local entrepreneurs, it fuels collaboration, knowledge transfer, and innovation. Ultimately, the startup empowers youth to access global opportunities while enabling businesses to build strong teams, reshaping both talent development and talent acquisition in Africa.

Partnerships Manager

Role Description

1. Identifying and researching potential partners that align with Better Career's strategic goals and values

2. Developing a partnership strategy that complements the Better Career's overall business plan and market approach

3. Negotiating and finalising deals with new partners, including terms of cooperation, joint ventures, or integration into existing products and services

Minimum Hours per Week

10+ hours per week

Duration

6+ months

Chair of Trustees - Bristol Animal Rescue Centre
Voluntary – unremunerated
c6 meetings a year plus AGM and oversight of committees such as RemCo and Finance
Location: Bristol

For over 135 years Bristol Animal Rescue Centre (Bristol A.R.C) has cared for Bristol’s animals; helping, healing and homing those in greatest need at their Rescue Centre in the heart of the city. Their mission is to ensure animals in need in the community receive the compassion, care and respect they deserve.  Through the work of their outreach services, veterinary clinic and rehoming centre they help, heal and find homes for thousands of animals every year, as well as offering hands-on support and welfare advice to the people who love them.

Bristol A.R.C is about to embark on a huge project and after over one hundred years of rescuing and rehoming animals from its site on Albert Road, they are preparing for a monumental change: they are planning to move.

The historic Albert Road site has been home to the stray and unwanted pets of Bristol since 1901, a place where thousands of animals have found the comfort, care, and the second chance they deserve. But as the city grows and construction booms in the St Philip’s Marsh area, their surroundings have changed dramatically. Bristol A.R.C. are now enveloped by building works, heavy traffic, dust, and near-constant noise from the regeneration.

They now need a new Chair who will work with the Board and organisation as they look for a new site and fund raise to enable this to happen. 

As Chair, you will have the chance to influence their strategy and directly support our teams of experts in the rescue, rehabilitation and rehoming or release of animals that come into their care.

You will serve on the governing body of the charity and be instrumental, alongside your fellow Trustees, in providing the governance that supports the CEO and senior management team in the successful running of the organisation.

We are particularly interested to hear from candidates with relevant experience in the following areas: Property, Construction, Building works and development projects. 

For further details and to apply, please contact Sandy Hinks or Vanessa Moon quoting reference MC2632

 Closing date midnight, Sunday 26th October 2025

Bristol A.R.C has retained Moon Charity Practice to manage this campaign and are therefore unable to accept CVs from third party agencies. All CVs and expressions of interest received will be forwarded directly to Moon Charity Practice for consideration.

Bristol Animal Rescue Centre is the working name for our two linked charities, the Bristol Dogs and Cats Home and the RSPCA Bristol and District Branch.

We’re launching REMIX and we're buzzing with excitement… and we’re looking for a Youth Champion to lead the charge!

REMIX is launching - a bold new youth social mobility charity in London that’s here to shake things up and make a BIG impact on young people’s lives.

We’ve got the vision. We’ve got the vibe. Now we need someone to bring the magic - someone who can lead our youth section and create life-changing experiences for young Londoners.

We Need a Volunteer Youth Programmes Lead Who Can Remix Young Lives with Skills, Confidence & Inspiration!

Are you bursting with ideas for workshops, activities, and programmes that empower young people?

Do you believe every young person deserves a toolbox full of life skills, goals, and belief in their potential?

Then REMIX wants YOU to help us build a youth offer that’s bold, beautiful, and packed with purpose.

What You’ll Do With Us:

• Design and deliver exciting youth programmes, workshops, and events.

• Create safe, fun, and empowering spaces for young people to learn, interact and grow.

• Work closely with our Founder and team to align activities with our mission.

• Build partnerships with local organisations, mentors, and role models.

• Help shape the future of REMIX’s youth section from the ground up.

Who We’re Looking For To Join Us:

• Someone with experience in youth work, education, programme design, or community engagement.

• A creative thinker with a heart for social mobility and youth empowerment.

• A natural organiser who can turn ideas into action.

• A collaborator who loves working with others and inspiring change.

• Someone ready to roll up their sleeves and build something extraordinary.

What You’ll Gain From Volunteering With Us:

• Leadership experience in youth programme development.

• A front-row seat to real impact in young people’s lives.

• A chance to shape the culture and direction of a rising youth charity.

• A community of passionate changemakers.

• The joy of knowing YOU helped remix futures.

So… are you ready to remix the future?

Let’s build something bold. Let’s uplift, empower, and inspire - one workshop, one programme, one young life at a time.

Get Involved. Shape A Future. Change Young Lives.

We are searching for an enthusiastic, hard working volunteer to take on President’s responsibility and oversee the chapter in LEEDS. They will run the chapter and ultimately be responsible for activities carried out by committee members and volunteers. The President must coordinate with their committee to ensure that all of the needs of the charity are met and the law, constitution and handbook are not broken.

Why we want you

As branch chair you and your branch members will create a range of activities to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

• Overseeing an appropriate programme of awareness raising activities so that potential beneficiaries, volunteers and supporters are aware of SSAFA as first in mind for support.
• Building relationships with the regional and national SSAFA team, local voluntary organisations and, if applicable, SSAFA serving community teams, local military establishments, etc.
• Attending events as a key SSAFA representative.
• Providing timely reports and information to SSAFA’s central office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Working with other volunteers, regional and national team members to attract and recruit new volunteers as required.
• Work closely with the community engagement co-ordinator to recruit, welcome, induct, support, and manage volunteers in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.

The skills you need

• Motivating leadership with an ability lead a team of volunteers.
• Friendly and approachable
• Great written and verbal communication skills
• Basic IT skills

What's in it for you

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area.
• Support and friendship from your local SSAFA branch and the wider SSAFA community.
• Use your skills, knowledge, and life experience to benefit others.
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews.

Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

Overview of the role

Uttlesford Foodbank are seeking someone with financial experience to join the board as a trustee, who will be able to lead on financial matters, ensuring we meet our financial obligations and help us build a sound financial strategy as we move forward. This role involves leading on the financial affairs of the food bank and ensuring that they are conducted within the required legal, accounting, and good practice frameworks.

Responsibilities

As a trustee you will share collective responsibility for the governance of the food bank and all decisions made by the board, ensuring the organisation is well run, fulfils its mission, is compliant with charity law and that the charity is open and accountable. It is also the responsibility of the treasurer to work in partnership with the chairperson and other trustees to ensure the financial viability and development of the organisation.

Key tasks:

• ensure the Board of Trustees fulfils its financial responsibilities
• ensure that the food bank has proper systems for budgeting, financial control, insurance and reporting
• ensure that financial reports: are comprehensible and properly discussed at trustee board meetings; are provided in the proper format and at the proper time, as required by the relevant charity regulator body (Charity Commission of England & Wales); have properly appointed auditors or independent examiners

Other responsibilities, along with the board of trustees, include:

• to approve, support, and guide the charity’s purpose, vision, strategy, goals and objectives
• to manage the charity’s resources responsibly, including ensuring the charity’s assets are used only to carry out its purpose, avoid undue risk, and not over-commit the charity
• to ensure the effective and efficient administration of the charity, responding to changes in the local community as appropriate to ensure that key risks are identified, monitored, and controlled appropriately
• to ensure appropriate financial plans are in place, budgets are monitored, and progress is evaluated
• to review and approve financial statements
• to help promote the organisation to key stakeholders and beneficiaries
• to ensure the charity has appropriate procedures to comply with current legislation and good practice, including employment, health and safety, equity, diversity and inclusion, safeguarding, and GDPR compliance/data protection
• to prepare for and regularly attend and participate in board and subcommittee meetings and any trustee away days.

About you

• a knowledge of and commitment to the work of the Uttlesford Foodbank
• previous experience or an ability in: financial accounting and reporting procedures; communicating financial information to those who may have little or no financial background; keeping financial records up to date.
• A knowledge and passion for your local community
• Excellent communication and collaboration skills
• Willingness to actively participate in discussions concerning needs of the foodbank’s beneficiaries, staff, and the trustee board
• Willingness to act in the best interest of the charity
• Sound, independent judgement and ability to think creatively
• Working effectively as a team member and demonstrating a willingness to learn and develop

Benefits of volunteering

• feeling you are making a difference whilst volunteering with us
• meeting new people and being part of a motivated team who share a passion to eradicate poverty in our community
• building a movement of change with our volunteers, staff, and the people who use our food bank
• bringing our staff, volunteers, and trustees together to achieve our vision
• gaining a greater insight and understanding of local agencies and partnerships

This role would be ideal for an early- or mid-career financial professional who is looking to broaden their range of skills and experiences within a friendly, welcoming, charity setting.

Impact of your role

By leading on the financial matters of the food bank operation, you are part of providing a vital holistic support function in your local community, ensuring a dignified experience to anyone visiting, or anyone who comes into contact with, Uttlesford Foodbank.

Support

A full trustee induction is in place to support the prospective candidate within their role, as well as access to local voluntary action trustee training.

Skelmersdale & District Foodbank are looking for someone with accounting experience to join the board as a trustee to advise on financial matters, ensure we meet our financial obligations, and help us build a sound financial strategy.

What will you be doing?

The Treasurer leads the financial affairs of the charity and ensures that they are conducted within required legal and accounting best practice, working with the Chairperson and other trustees to ensure the financial viability and development of the organisation.

Treasurer’s key tasks:

• ensure the board fulfils its financial responsibilities
• ensure that the food bank has proper systems for budgeting, financial control, insurance and reporting
• inform the trustee board members of the finances of the food bank by written report, at least on a quarterly basis ensuring that the board have a clear picture of the financial health of the food bank
• ensure that financial reports: are comprehensible and properly discussed at trustee board meetings; are provided in the proper format and at the proper time, as required by the relevant charity regulator body (Charity Commission of England & Wales); have properly appointed auditors or independent examiners, as our income is over £25K

Other responsibilities, along with the board of trustees, include:

• to approve, support and guide the charity’s purpose, vision, strategy, goals and objectives
• to manage the charity’s resources responsibly and efficiently, ensuring the charity’s assets are used only to carry out its purpose, avoid undue risk, and do not over-commit the charity
• to ensure the charity is accountable, actively complying with statutory accounting and reporting requirements and the law.
• to ensure that key risks are identified, monitored and controlled appropriately
• to ensure appropriate financial plans are in place, budgets are monitored, progressed and evaluated and ensure the charity is accountable, actively complying with statutory accounting and reporting requirements and the law
• to ensure the charity has appropriate procedures to comply with current legislation and good practice, including employment, health and safety, equality, diversity and inclusion, safeguarding and GDPR compliance/data protection
• to prepare for, regularly attend, and participate in board and subcommittee meetings and any trustee away days.
• acting with reasonable care and skill, giving your time, thought and energy to your role.
• serving as an additional promoter of the food bank in the community, promoting the organisation to key stakeholders and beneficiaries, and present on behalf of the food bank at meetings and conferences as and when required

What are we looking for?

We are looking for people who want to help their local community. Our ideal candidates would demonstrate:

• a knowledge of and commitment to the work of Skelmersdale & District Foodbank
• a passion for combating poverty within Skelmersdale and its surrounding areas
• previous experience or an ability in: financial accounting and reporting procedures; communicating financial information to those who may have little or no financial background; keeping all financial records up to date
• willingness to devote the necessary time and effort
• an ability to work effectively as a member of a team
• understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship
• willingness to speak their mind
• the ability to think creatively

Applications are particularly welcome from people who live or work in West Lancashire and who reflect Skelmersdale’s diverse community.

Whatever your background, we want to make sure you are supported and empowered and enjoy your time volunteering with us. We know that having volunteers from a diverse range of backgrounds, with varying experiences, can help to make what we do as effective as possible. As such, we welcome all applicants regardless of age, religion or beliefs, disability, ethnic background, gender reassignment, sex, or sexual orientation

What difference will you make?

By leading on the financial matters of the food bank operation, you are part of providing a vital holistic support function in your local community, ensuring a dignified experience to anyone visiting or anyone who comes into contact with Skelmersdale & District Foodbank.

Join the College of Intensive Care Medicine as Legal Trustee

Shape the future of intensive care. Champion legal governance. Make a lasting impact.
The College of Intensive Care Medicine (CICM) is on a transformative journey - evolving from a Faculty into an independent College by July 2026. With nearly 5,000 members and a vital role in UK healthcare, CICM is at the forefront of improving outcomes for critically ill patients.

They are now seeking a Lay Trustee with senior legal experience to join its inaugural Board of Trustees. This is a unique opportunity to help shape the legal and governance foundations of a newly established Medical College.
________________________________________
About the Role
As Legal Trustee, you will:
* Provide strategic legal insight across governance, compliance, and organisational risk.
* Offer independent scrutiny and advice on legal matters including contracts, partnerships, and regulatory obligations.
* Support the development of CICM's internal governance structures and ensure legal robustness as the College grows.
You'll work alongside a dynamic Board of Trustees, including clinicians and fellow lay trustees, to ensure robust governance and impactful decision-making.
________________________________________
What We're Looking For
We welcome applications from individuals with:
* Professional knowledge of charity and/or company law.
* Experience as a Legal Advisor or Company Secretary in a charity, membership organisation, or law practice.
* Strategic legal insight and leadership experience in governance roles.
* A strong understanding of board responsibilities and trustee duties.
* Passion for improving health outcomes and promoting equity.
________________________________________
Commitment & Benefits
* Time Commitment: 8-12 days/year (including 4 Board meetings; additional committee meetings may arise)
* Location: Hybrid (virtual and in-person meetings in London)
* Remuneration: Voluntary role with expenses reimbursed
________________________________________
Why Join CICM?
* Be part of a pioneering moment in UK healthcare.
* Influence the legal and governance framework of intensive care medicine.
* Collaborate with passionate professionals and volunteers.
* Help build a legally robust and inclusive College.
________________________________________
Recruitment Timeline
A Q&A webinar session will be hosted by CICM, where they will share further insights and answer any additional questions you may have. Please register your interest in attending this webinar and we will send you a link: on Wednesday 1st October, 6pm-7pm.

Application deadline: Monday 13th October 2025
Interview: w/c 10th November
________________________________________
How to Apply

Charity People Ltd is acting as a recruitment agency advisor to CICM on this appointment. Interested candidates are invited to submit a CV to Senior Appointments at Charity People and request a candidate pack in the first instance. For an informal conversation about the role or if you have further questions prior to applying, please contact Fabrice Yala at Charity People

We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

We are delighted to have secured funding to deliver a 24-month befriending programme. This exciting opportunity will support the delivery of our ambitious five-year strategy by:

- Promoting Independence - ensuring more older people can stay independent for longer

- Providing Connection - enabling friendship and social connection for older People

The befriending service will be provided through 2 different strands which aim to support older people in different ways based on the needs identified via an assessment. Clients will enter the strand that is most appropriate to their needs.

- Strand A: We will offer a local face-to-face service of up to 1 hour for 26 weeks. Strand A provision would be appropriate for older people who have experienced a recent life event, such as a hospital admission, bereavement or home move and who need time limited support and guidance to connect with suitable services and activities.

- Strands B: We will offer ongoing support either face-to- face of up to 1 hour or by telephone between 30 minutes and 1 hour. Strand B provision is for older people leaving Strand A that require long term support or for those who are identified as needing ongoing face-to-face or local telephone befriending support on entry to the programme. As a befriender you will be asked to select your type of volunteering preference.

Purpose of Role 

• Provide companionship, emotional support, and a listening ear to people who may be lonely or isolated. 

• Provide monthly reports to the Volunteer Manager on your client. 

Key tasks 

• Make a regular weekly visit or phone call to a client who has been matched to you, at a time suitable to the older person.

• Provide conversation and company. 

• Spend time chatting with the client, talking with them about their current and past life experiences. 

• Report any emerging issues or concerns that the older person has agreed to be shared with us such as safeguarding issues or a change in personal circumstance or health. 

• Make the client aware of any other services across AUKEL they may benefit from. 

• Maintain records of client contact and send this to the Volunteer Manager on a monthly basis. 

• Regularly meet with your befriending peers and supervisor, to share experiences, get support and reflect. 

Skills and attributes 

• Understanding loneliness and social isolation. 

• Good communication skills with a friendly approachable manner. 

• Keen on building a strong befriending relationship. 

• A desire to learn more about an individual and their interests and their past, and life history. 

• Consistency and reliability.

• Understanding of Confidentiality. 

• Understanding of and empathy with the needs of older people. 

• Patience and Sensitivity. 

• Confidence to deal with emergencies. 

• Record keeping.

• Basic IT skills. 

Support Provided 

• You will be inducted in cohorts with other volunteers. 

• Training for the role is provided including Safeguarding, Making Every Contact Count, Sexual Harassment and Building a positive volunteering experience and other more. 

• Ongoing support including regular supervision by the Volunteer Manager. 

• Goup supervision with other befrienders. Groups supervision is a safe place where you can share experiences, challenges, and successes, process emotion and learn from each other. 

• Reimbursement of agreed expenses.

• Access to an AGE UK Discount portal provided by Aon.  

• Monthly volunteer newsletter 

We hold an annual Volunteer Award event where we celebrate and recognise the contribution of our Volunteers! 

Benefits 

• Making a Difference: Volunteering allows you to have a tangible impact on someone's life, particularly those in vulnerable situations. Helping older people can provide a strong sense of accomplishment and purpose. 

• Emotional Rewards 

• Intergenerational Connections 

• Learning and Skill Development 

• Enhancing Career Prospects 

• Building Empathy and Compassion 

• Giving Back to the Community 

• Social and celebration events 

Commitment 

• We expect a minimum of 6 months commitment but would ideally prefer more of a longer-term commitment.

• Weekly commitment is between 30 minutes to 1 hour for client plus one/two hours monthly for reporting. 

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Fundraising Volunteer for the Lancaster, Morecambe and District Group. As our Fundraising Volunteer you’ll support your Group Coordinator to organise local fundraising activities and events throughout the year.

In this role you’ll be able to develop your organisation, communication and team working skills.Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.

Time Commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s.

Volunteer Events Coordinator Wanted

Are you a creative planner with a knack for bringing people together?

The Principality of Scotia is building a vibrant community, and The Scotia Foundation is looking for a passionate volunteer to serve as our Events Coordinator. This is a unique opportunity to design and execute memorable experiences that will unite our global community and celebrate our culture.

Your vision will be vital in creating the moments that define our shared story.

The Role

As our volunteer Events Coordinator, you will be responsible for conceptualising, planning, and managing a variety of community gatherings, both virtual and (in the future) physical.

Your key duties will include:

• Brainstorming and developing a calendar of engaging events, such as virtual meetups, webinars, cultural showcases, and community-building workshops.

• Coordinating all logistical details, including scheduling, promoting, and moderating online events.

• Collaborating with other volunteers to ensure each event is a success.

• Gathering feedback from attendees to continuously improve our event offerings.

Who We're Looking For

We're seeking an organised and enthusiastic individual who:

• Has a passion for event planning and a flair for creativity.

• Is reliable and detail-oriented, with excellent time management skills.

• Is a strong communicator, able to work with a team to make ideas a reality.

• Is passionate about The Principality of Scotia's vision and building a strong community.

What You'll Gain

This is more than a volunteer role—it's a chance to make a tangible impact. You will:

• Gain hands-on experience in planning and executing events from start to finish.

• Build a unique and impressive project for your professional portfolio.

• Network with dedicated and passionate individuals from around the world.

• Help shape the cultural and social heart of a new micronation.

Ready to help us create our first events?

How to Apply

To apply, please send a brief message outlining your interest and any relevant experience.

We can't wait to see your ideas!

THE

SCOTIA

FOUNDATION

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Use your skills to help shape brighter futures for children, young people, and families across Kirklees

About Fresh Futures

Fresh Futures is a Kirklees-based charity aiming to improve lives and inspire change for vulnerable and disadvantaged children, young people, adults, and families.

Our vision is for everyone to have opportunities for a better life, now and in the future.

To achieve this, Fresh Futures focuses on four interwoven strands: Education, Health & Wellbeing, Employability & Skills, and Relationships.

What will you be doing?

One of Fresh Futures key services is Brian Jackson College, an alternative education provision. The college can support up to 100 young people aged 13 to 18 based across three sites, in Heckmondwike and Huddersfield. The College is rated ‘Good’ by Ofsted.

There are ambitious plans to grow the provision across Kirklees and neighbouring areas in the near future.

The Board of Governors is a sub-committee of Fresh Futures Board of Trustees. Governors can also be appointed as Trustees of the Charity, but do not need to be so.

The role of the Governors is to:

· Ensure clarity of vision, ethos, and strategic direction

· Hold the Head Teacher to account for the educational performance of the College students, and the performance management of staff

· Oversee the financial performance of the College and make sure budgets are allocated appropriately

Governors are asked to attend 4 meetings a year, one per term, usually held virtually via Teams, and one in-person awayday.

What are we looking for?

We are looking to fill vacancies on our Trustee board and on our Finance and Governors sub committees.

Members of these committees do not necessarily have to also be Trustees. We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board.

We are particularly interested in recruiting new Trustees/members who have experience in any of the following:

· Health and safety

· Charity finance

· Marketing & PR

· Charity fundraising

· The commercial sector

· Knowledge of Kirklees

· Safeguarding children and vulnerable adults

· Independent education

We strive to be more representative of the diversity of the communities we serve. Applications from first time Trustees/Governors are welcome, you do not have to have previous experience of being on a board. Training and induction are provided.

What difference will you make?

By joining Fresh Futures as a Governor, you’ll help guide our strategy, strengthen governance, and ensure we continue improving lives across Kirklees. Your skills and perspective will support vital services in education, employability, health and wellbeing, and relationships - helping thousands of children, young people, and families thrive.