Manager assistant jobs

About Ataxia UK 

Ataxia is the umbrella term for a group of neurological conditions and Ataxia UK is the UK’s leading ataxia support and research charity. Our Services team is dedicated to supporting everyone affected by ataxia in the UK to live their best possible life. We offer a Helpline and Advocacy service that provides trusted information, tailored advice, and one-to-one support to help people access their rights. Alongside this, we deliver a range of activities, engagement opportunities, and volunteer-led initiatives designed to bring the ataxia community together and reduce feelings of isolation.

About the Role   

We’re looking for a motivated and organised Volunteering and Community Programme Intern to join our small, supportive Services Team. This role is central to coordinating and developing Ataxia UK’s volunteering network and community initiatives, helping strengthen the support available to people affected by ataxia.

You’ll play a key role in supporting volunteers, organising community events, and assisting with the delivery of services that help people affected by ataxia live the best possible quality of life. The role also contributes to the growth and improvement of our volunteering and community programmes, ensuring they continue to meet the needs of our community effectively and inclusively.

This is a full-time role with hybrid working arrangements — three days a week in the office (or more if preferred) and two days working from home. Some flexibility may be required to support events and activities across the organisation.

About you 

You’re an organised and proactive person who enjoys connecting with others and helping make a difference and you are confident communicating with people from all walks of life — including those affected by challenging circumstances. You’re comfortable working independently and as part of a small, supportive team. Experience supporting volunteers, community activities, or service delivery would be an advantage.

Benefits of working for us. 

• 25 days annual leave pro rata (rising to 30 with a length of service)
• Extra holiday day for your birthday
• Access to a free Health Plan, Employee Assistance Programme & Employee Hotline
• Flexible hybrid working
• Pension scheme
• Enhanced maternity and co-parental leave
• Cycle to work scheme
• Training and development opportunities
• Accredited Living Wage Employer

Location: St Elizabeth’s Centre, Much Hadham, Hertfordshire
(Just 10 minutes from Bishop’s Stortford and Harlow)
Contract: Term-time only (Monday to Friday, 39 weeks per year)
Salary: £20,666 – £21,527 per annum (£12.85 – £13.39 per hour)
 
Do you want a role that celebrates both educational and personal development?
 
About St Elizabeth’s Centre
 
Nestled in 60 acres of peaceful countryside, St Elizabeth’s is a national charity that has supported children, young people, and adults with complex medical and learning needs for over 120 years. We provide a specialist School, Sixth Form, College, residential care, supported living and on-site health services.
 
Our mission is to help every person we support Live Life to the Full, and our values — aspirational, collaborative, joyful, and compassionate — are at the heart of everything we do.
 
Now, we’re looking for enthusiastic Teaching Assistants to join our warm and dedicated School team.
 
About the Role
 
Whether you’re just starting your journey in education or already experienced in SEN support, this is your chance to make a real and lasting difference in the lives of children with complex learning needs.
 
Working closely with teaching staff and therapists, you’ll play a key part in helping learners achieve their goals, gain confidence, and enjoy their school experience in a safe, inclusive, and encouraging environment.
 
What you’ll do:

• Support students 1:1 and in small groups with their learning, communication, and independence
• Assist in delivering creative, tailored lessons that meet individual needs and education plans.
• Promote a positive classroom environment that values diversity, respect, and emotional wellbeing.
• Provide personal care and administer medication when needed (with full training provided)
• Contribute to a team that celebrates progress and nurtures potential — every single day.

 
About You
 
You’re someone who’s calm, kind, patient — and genuinely passionate about helping others succeed. You don’t need formal education qualifications to apply, just the right attitude and a willingness to learn.

• Experience in an education or care setting is desirable but not essential.
• Confident communicator who can engage positively with children who have learning disabilities.
• Able to support with personal care when needed, always with dignity and respect.
• Strong team player with good ICT and organisational skills
• Ready to learn, grow and be part of something meaningful.

 
Why work for St Elizabeth’s?
 
You’ll join a supportive, inclusive environment where your work is valued, and your wellbeing is prioritised. We offer:

• Term-time only role – enjoy work-life balance with school holidays off.
• Supportive hours:
• Mon, Wed, Thurs: 8:30am – 4:00pm
• Tues: 8:30am – 5:00pm
• Fri: early finish at 3:45pm!
• Comprehensive training and development opportunities
• Recommend a Friend bonus of up to £500 (T&Cs apply)
• Free on-site parking and discounted meals in our on-site canteen
• Paid enhanced DBS.
• Beautiful countryside location
• Opportunities to grow within a multi-disciplinary team across school, college, care, and therapy.

 
How to Apply
 
Apply now by completing an application form and uploading your CV. Applications will be reviewed on a rolling basis — we recommend applying early, as we may close the advert once enough strong applications are received.
 
Please note: We are not located on a public transport route, so having access to transport is helpful.
 
Final salary offer is dependent on experience, qualifications, and the role level.
 
Inclusion & Safeguarding
 
At St Elizabeth’s, we embrace diversity and are committed to fostering an inclusive workplace. We are proud to be a Disability Confident Employer and recognised as an Investor in People.
 
We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All offers are subject to satisfactory references and an enhanced DBS check. Some roles may involve regulated activity, and applying while barred is a criminal offence.
 
Support learners. Grow futures. Find purpose.
 
Be part of something bigger at St Elizabeth’s.
 
#INDEDU
 
REF-224 313

Location: Wandsworth Hub
Department: Adult Services
Salary: £29,132.25 Pro rata
Hours: 18.75
Contract Type: Fixed Term Contract
 
Are you an experienced support worker ready to take the next step into a leadership role?
 
We’re looking for a skilled and confident Support Lead to join our Wandsworth Floating Support team. You’ll provide hands-on support to clients while supervising a team of Support Workers, ensuring the service delivers high-quality, person-centred support that promotes independence and recovery.
 
You will:

• Provide supervision, guidance and appraisals for Support Workers
• Work directly with a small caseload to model effective support
• Support service users with tenancy sustainment, recovery, and wellbeing
• Lead on complex support or tenancy breach issues
• Support recruitment, staff induction, training and performance development
• Ensure accurate recording of outcomes and contract performance indicators
• Build effective working relationships with internal teams and external agencies
• Collaborate with the Community Lead Manager to deliver service targets
• Contribute to team culture, best practices and continuous improvement

 
You are:

• Experienced in mental health or housing-related support services
• Able to supervise and develop a frontline team
• Person-centred, with strong communication and relationship-building skills
• Confident managing risk, support plans, and complex casework
• Knowledgeable in safeguarding, tenancy rights, and support frameworks
• Skilled in working collaboratively with a wide range of professionals
• Organised, proactive and values-driven

 
About us:
 
We’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We combine innovative solutions with decades of local community knowledge to empower people to live the life they choose. We partner with the NHS and local authorities to deliver clinically driven frontline services with fantastic outcomes. We focus on early intervention and prevention, targeting mental health conditions at the most cost-effective stage, while also supporting people with moderate to severe mental health needs across our communities.
 
Benefits:

• Hybrid-working if nature of role permits
• Learning and development opportunities
• Cycle to work scheme (interest free lone paid back 12 months period)
• Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
• Free eye test
• Flexible working
• Interest free loan, those in financial hardship

 
REF-224 540

Database Assistant – Temp to Perm
Hybrid (London office 2 days per week, Tuesdays and Thursdays ideally)
Part-time, 24 hours per week
£13.73 per hour

We’re looking for a meticulous and motivated Database Assistant to join a well-known national charity on a temp to perm basis.

This is a fantastic opportunity for someone who enjoys working with data and wants to play a part in supporting vital fundraising activity.

The role:

• Process and record donations accurately using a CRM system (Microsoft Dynamics).

• Work with fundraising and finance colleagues to ensure all income is coded and reconciled correctly.

• Manage Direct Debit donations, Gift Aid claims and income imports from third-party platforms.

• Support colleagues with queries, helping them use the database confidently.

About you:

• Excellent Excel skills and confidence with databases/CRM systems.

• Superb attention to detail and accuracy in data entry.

• Strong time management skills and the ability to work independently.

• Knowledge of GDPR, data protection and/or Gift Aid would be a bonus.

The offer:

• £13.73 per hour (paid weekly).

• Part-time (24 hours/3 days per week).

• Flexible hybrid working (2 days a week in London office).

• Temp to perm opportunity with excellent staff benefits on offer once permanent.

If you’re highly organised, enjoy problem-solving, and want to use your skills to make a real difference, we’d love to hear from you.

Applications will be reviewed on a rolling basis, so please apply without delay. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.

Since 1960 we have invested more than £500 million in blood cancer research in the UK. Where we’ve invested, survival rates and quality of life have improved. We’ve been working to beat blood cancer for over 50 years, and we won’t stop until we do. Be a part of our story and help us change the world.

We're looking for a proactive and people-focused individual to join our Supporter Relations Team and help deliver an exceptional supporter experience. In this rewarding role, you’ll be proactively contacting supporters over the phone, speaking to them about their fundraising events, as well as handling incoming enquiries with empathy and efficiency while supporting key fundraising campaigns, managing donations, and maintaining accurate CRM records. 

With a keen eye for detail and a passion for great service, you’ll play a crucial role in strengthening relationships and improving supporter journeys across the organisation. If you thrive in a collaborative, mission-driven environment and bring strong communication and data-handling skills, we’d love to hear from you.

You’ll be expected to travel to the office regularly, around 3–4 times a week, and the post holder will need to be Edinburgh-based.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

Interviews are expected to take place in person at our Edinburgh office on Thursday 23rd October.

£34,300 - £37,300 per year

Fixed term (12 months), full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

Prostate cancer is the most common cancer in men and it’s harming too many lives. At Prostate Cancer UK, one of our top priorities is funding research that leads to real change. It’s vital we do our best to make sure this research makes a meaningful difference to men’s lives, and that’s where you come in.

We’re looking for an enthusiastic and proactive Senior Research Officer to help us deliver our funding schemes and patient and public involvement work.  This role sits in the Research Funding Team and will provide us with additional support during an exciting time while we implement a new grants management system. You’ll work across all our grant funding schemes, ensuring we are following best practise in research funding.

You’ll take responsibility for a small portfolio of active research grants, providing support and guidance to the researchers leading them. You’ll be a main point of contact for grant applicants, supporting them as they apply to us and will be responsible for running peer review. Using your understanding of research funding and administration, you’ll help make sure our funding schemes run smoothly and to time. You’ll work with colleagues to support patient and public involvement in research both in our review process and through our Patient Representative Network who help researchers make sure their work is focussed on the needs of men with prostate cancer.

This role is a fixed term to cover an internal secondment for 12 months.

What we want from you

We’re looking for a Senior Research Officer who is passionate about research and has a desire to develop knowledge of prostate cancer. You’ll hold a biomedical degree (or a degree in a related subject), or with equivalent experience gained in research funding, administration or the wider research sector.

You’ll already have a good grasp of how grant funding works and, ideally, some experience of research administration and peer review. Confidence in interpreting complex scientific information is important, as you’ll be using this knowledge to find the right people to peer review the grant applications that are submitted to our schemes.

You're also an accurate record keeper with a keen eye for detail and excellent time management skills. You're assured and clear in your communication, both written and verbal, and you're able to respond to a wide range of inquiries from researchers while always adhering to data protection and confidentiality best practices.  Experience of using Symplectic’s Grant Tracker would be an advantage but is not essential.

We encourage applications from candidates who may not completely fit the job description as we are fully committed to help colleagues develop and progress in their role.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 26th October 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 3rd November 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

We have an exciting opportunity for a Service Delivery Assistant to join the London Adult Service team, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at our London office in Old Street (EC2A 4BQ)

As a Service Delivery Assistant you will:

• Provide high quality administrative support to the team and service.
• Update and maintain manual and computerised database and case management systems and records in accordance with the service's internal policies/procedures and organisational standards.
• Manage general queries into the service.
• Collate and supply information and correspondence to internal and external contacts in accordance with required deadlines.
• Liaise with referring agencies to improve referral information and the general referral process for victims. May include following up to secure information included in incoming referrals.
• Provide general office administration support which could include photocopying, filing, data entry, ordering of office supplies, processing invoices, raising purchase orders and minute taking at meetings.
• Help to coordinate external communication, management of local social media accounts and preparation of materials to help promote the service.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

JOB OPPORTUNITY

Farm Assistant – Community Gardening

Based at Oasis Southampton City Farm, Green Lane, Southampton SO16 9FQ with some work at other community locations

Hours: Part-time (16 hours per week, 0.4FTE)

Contract: 3 Years Fixed Term

Salary: £10,616 per annum (£26,542 for 1 FTE)

Oasis Southampton City Farm is a community focused registered charity working in Southampton. We provide a range of supportive, wellbeing boosting, and nature-based activities for our communities, which include young people and adult learners with disabilities.

We are looking for a Community Gardening Assistant who will support the Farm Lead and community development lead for Southampton in delivering the vision for the farm, the oasis academies, and its wider community by supporting the growth of the farms garden project, as well as community gardens across the city. These tasks will include:

 · Delivering garden based educational and wellbeing boosting activities

· Working alongside our volunteers, young people, and adults with learning disabilities to care for the garden by planting, watering, and sowing.

· To work with Oasis Academies across the city, as well as partner organisations, to support the creation of community garden spaces to boost wellbeing across the city.

The successful applicant will need to demonstrate:

· Relevant qualifications or experience in horticulture

· The flexibility to work across the week,

· Excellent verbal communication skills

· Proven ability to work alongside others in projects that work with the public.

· Punctuality, reliability, and honesty.

· Ability to always evidence the Oasis ethos and values.

This is a unique opportunity for a hardworking and driven individual, who is looking to make a difference in a growing and community focused field of work. In return we offer:

· Flexible working practices which encourage innovation and fresh ideas.

· A supportive network and friendly team in a motivating working environment.

· A non-contributory defined benefit pension scheme with 7% employer contributions.

· 25 days annual leave (plus BH), rising to 30 days after 2 years of service (pro rata).

 If you are interested, please send your CV and Supporting Statement. In your supporting statement please address these questions:

1. Expand on your CV to explain how your skills and experience meets the Job Description.  Give specific examples.

2. What personal attributes does a person need to do well as a Community Gardening? 

3. How do you see the Oasis ethos and 9 Habits being displayed in this role?

Applications will close 9am Monday 20th October 2025.  Interview dates: TBC.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know. 

Applicants must be able to prove their right to work in the UK. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889

Please apply using our Application Form which can be downloaded via Charity Job. Working days are to be agreed with the successful applicant for this part-tme, 21-hour position. 

The West Midlands Synod of the United Reformed Church is looking for an individual to provide technical expertise on buildings and property in support of Synod Officers, members of Synod Committees and local churches.

This post will involve some travel to properties around the West Midlands (Shropshire, Staffordshire (including the Black Country), Herefordshire, Worcestershire, Warwickshire, Birmingham (including the Royal Town of Sutton Coldfield and Solihull Metropolitan Borough) and all of Gloucestershire except that covered by the South Gloucestershire Local Authority)

The successful candidate will be working to a wide brief and is expected to undertake a range of duties including, but not limited to, advising and initiating action on property issues in local churches, overseeing quinquennial inspections and manse inspections, and providing advice on property-related matters to Synod Committees.

We are looking for someone who:

• has experience of property matters either through extensive operational management or through the practice of a relevant profession, while holding appropriate qualifications at higher or professional level
• has some knowledge of charity procedures
• is a team player and is used to working collaboratively
• possesses effective oral and written communication skills
• possesses sound IT skills
• has a willingness to work within the Christian ethos of the United Reformed Church
• can work flexibly with some evening and weekend work
• is a car driver (as many of our properties cannot be easily reached by public transport)

In return we can offer a friendly, supportive and flexible working environment, five weeks’ annual leave and a contributory pension scheme. 

We do not accept CVs and require candidates to fill in an application form to ensure we consider each person on equal terms. We follow United Reformed Church Safer Recruitment Policy and Practice.

Closing date for applications: 5pm on Monday 20 October 2025.

Interviews will be held in the week beginning 17 November 2025.

About Morden College

We’re Morden College: an almshouse charity with a proud history of providing homes, support,
and care for older people in south-east London for over 300 years. Today, we’re building on that
legacy with a clear and ambitious strategy focused on enabling our residents to live as
independently, safely, and meaningfully as possible. We aim to create thriving communities
where every person feels known, valued, and supported.

We provide almshouse accommodation and care services to over 250 older people across two
sites in Blackheath and Beckenham, including our care home. Our vibrant and diverse resident
community enjoys a wide range of events and activities, and each site offers welcoming spaces
for socialising, including bars and Café 19 at the award-winning John Morden Centre.

At the heart of everything we do is a commitment to dignity, purpose, and inclusion. We actively
combat loneliness, challenge ageism, and promote healthy ageing. As part of the Morden
College team, you’ll help foster social connection and contribute to a community where both
residents and staff can thrive. We embrace equity, diversity, and technology to deliver
sustainable, high-quality services that make a lasting difference.

Role Overview

We are seeking an organised, proactive, and detail-oriented Property Department
Coordinator to provide high-level executive support to the Director of Property and coordination
across the department. This pivotal role will combine Executive Assistant responsibilities with
departmental coordination, ensuring the smooth running of operations, the effective flow of
information, and the delivery of accurate data and reports to internal and external stakeholders.

You will work closely with the Director of Property and two Heads of Function, whose specialist
teams manage the organisation’s diverse property portfolio. You will play a key role in preparing
materials for the Board of Trustees, coordinating the quarterly Property Committee, and
supporting departmental projects.

You will ensure timely flow of information and reporting between the team and stakeholders,
including SLT, Trustees and suppliers / contractors.

Key Responsibilities

Executive Assistant to the Director of Property

•  Manage the Director’s diary, meetings, and travel arrangements.
•  Prepare agendas, take minutes of meetings, and follow up actions for key meetings.
•  Draft correspondence, briefings, and presentations for the Director.
• Support the Director in tracking actions, deadlines and project progress.

Department Coordination

• Act as the central coordination point across the department, ensuring smooth communication between the Director, Heads of Functions, and their teams.
• Maintain departmental work plans, timelines, and trackers.
• Support tendering processes and analysis
• Manage the adminstration of the Charity’s insurance cover and policy
• Organise internal meetings, workshops, and away days.
• Collate and distribute key documents, ensuring version control and accessibility.
• Other tasks that may be reasonably requested, commensurate with the role.

Data Analysis and Presentation

• Collect, analyse, and interpret data from across the property portfolio.
• Prepare high-quality reports, dashboards, and visual presentations for departmental
  meetings and board submissions.
• Support the Director and Heads of Function in using data to inform decision-making and
  measure performance.
•  Collaborate with both the Head of IT and the Sustainability and Impact Lead, to develop
  the presentation of data for reporting purposes.
• Ensure data is accurate, consistent, and compliant with organisational policies.
  Board and Committee Support
• Coordinate quarterly Property Committee meetings: arrange logistics, prepare and
  circulate papers, and take accurate minutes.
• Work with the Director to prepare papers and reports for the Board of Trustees.
• Ensure all governance requirements are met in relation to committee administration.

Skills, Experience & Attributes

Essential:

• Strong organisational and time management skills with the ability to manage multiple
  priorities, working with various stakeholders.
• Experience as an executive assistant, project coordinator, or similar role.
• Confident in analysing data and presenting it in a clear, accessible format, and proficient
  in using data management systems such as Microsoft Dynamics, CRM.
• Proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook) and comfortable with
  digital collaboration tools.
• Excellent written and verbal communication skills.
• A collaborative approach with the ability to build strong working relationships.

Desirable:

• Experience in a property, facilities, or asset management context.
• Knowledge of governance processes in not-for-profit organisations.
• Understanding of performance measurement and KPI reporting.

Medical Detection Dogs trains dogs to save lives.

We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs (MAAD) to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.

We have an exciting new opportunity to join this innovative charity that is a world-leader in its specialist field.

JOB TITLE: Assistance Dog Trainer (Puppy & Advanced)

LOCATION: Based out of our Training Centre in Great Horwood, near Milton Keynes with responsibility for puppies placed with socialisers in Buckinghamshire, Oxfordshire, and Northamptonshire (with possible travel outside these areas from time to time)

SALARY BAND: £23,800 to £27,000

JOB TYPE: Full-time permanent, with occasional evenings and weekends required

REPORTS TO: Assistance Dog Training Manager

The Job

We are looking for someone with the skills, experience and passion to join our team of trainers responsible for organising and monitoring the progress of our puppies and young dogs, when required into advanced training to ensure they receive the highest standard of socialisation and training, thereby maximising their chances of becoming a Medical Detection Dog.

We have an exciting new opportunity to join this small innovative charity that is a world leader in its specialist field.

Responsibilities

Training and Development of Puppies:

• Take responsibility for a group of puppies (approximately 10) allocated to socialisers living in your geographical area
• Provide training that adheres to ADUK regulations and MDD quality standards in accordance with timescales and targets
• To deliver effective training by holding puppy classes, 121’s and home visits with socialisers in your geographical area
• Conduct regular training sessions with assistance dogs in training in various environments to ensure they are confident and responsive in real-world settings
• To prepare the puppy to be a Medical Alert Assistance Dog, using positive reinforcement techniques to teach desired behaviours and modify unwanted behaviours
• Regularly monitor progress of the puppies in your area and provide detailed, evidenced feedback to the senior team within Dog Supply and Training
• Support and assist when required with the potential matches for a particular assistance dog partnership.
• To successfully prepare the puppy to pass the relevant Assistance Dog assessments
• Where necessary, highlight to your line manager, any dogs that are not progressing sufficiently through the training programme

Socialiser Support

• Be the first point of contact for the socialisers in your area, which will include guidance, support and instruction to socialisers on effective work and training with their assistance dogs
• Provide general health care advice within your core working hours

Socialiser Recruitment

• When required, assist in the recruitment of new volunteer socialisers
• When required, to assess prospective new volunteer socialisers, including home, workplace, pet dog and children assessments

Advanced Assistant Dog Trainer

• When required, take dogs home during the advance training period to ensure continuous development and reinforcement of training routines
• To arrange the training plan for each dog in advance training that’s under your supervision, including day to day arrangements for training, collection, pick up and holiday cover
• To ensure all dogs receive the appropriate training required, to pass their final assessment
• To work closely with the Medical Alert Assistance Dog (MAAD) team and to support the final stages of the dogs matching process, including agreeing any client specific queries before carrying out the client and dog meet onsite
• To carry out any client specific training on the advanced dogs
• When required, to support the dog and client home stay
• To work closely with the Health & Welfare team regarding any dogs under their supervision
• Complete the appropriate paperwork for training records, assessments and recruitment of volunteers
• Report any concerns, communicate feedback and request guidance where appropriate.
• To successfully complete the handover of the Assistance dog to the MAAD Instructor, within the timelines agreed
• To carry out appropriate feedback to the Dog Supply team on how dogs are progressing under their supervision
• To support with the Temporary Fosterer application process and provide support to the Temporary Fosterer’s who may look after advanced dogs in training
• Where necessary, highlight to your line manager, any dogs that are not progressing sufficiently through the advanced training programme

Other

• Update the Harlequin CRM database in a timely fashion to ensure accurate and up to date training, veterinary and health records
• Support the charity’s fundraising, communications and volunteering teams as required, specifically in relation to your area
• Share best practice with colleagues across the charity
• Other tasks or ad hoc duties agreed with your line manager required to ensure the successful running of the charity

Knowledge & Experience

• Experience in training Assistance Dogs
• Minimum of 1-2 years of experience in dog training
• Basic theory of practical dog training
• Law in relation to dogs
• Knowledge of medical conditions relevant to puppies between 8 weeks and 2 years of age
• Dog and human psychology
• Health and safety implications of dog and socialiser handling
• Experience and understanding of ADUK, ADI regulations and MDD's internal quality standards

Skills and Abilities

Ability to demonstrate high quality judgement and a proven track record in relation to the following:

• Dog training matters including the analysis of temperaments, appropriate training methods and requirements necessary to maintain public perception in assistance dogs
• Solutions to training and behavioural problems
• Socialiser training including the ability to assess each person’s preferred learning style and adapt as appropriate your training approach, the specific programmes to be followed
• Strong and clear teaching and instructing skills
• Ability to plan work, be organised and ensure that time is utilised effectively for yourself, colleagues and socialisers
• Ability to communicate effectively and appropriately with a wide range of people internally and externally. This will include clients and their families, fosterers, other professional service providers, members of the public, the media, managers and other colleagues
• High level of IT literacy and report writing skills including experience of using Microsoft based programs such as Outlook, Word, Excel, Internet Explorer and Power Point

Personal Attributes

• You should be supportive of the charitable aims of Medical Detection Dogs and capable of working as part of a team, as well as able to motivate yourself.
• You should be adaptable and positively embrace change by not only being flexible towards the ideas of others but also putting forward ideas to colleagues. This will involve creativity in problem solving and making appropriate responses to new ideas and unexpected situations.

Values & Behaviours

There are a few key values that we believe are important in the workplace:

· Respect

· Cooperation

· Honesty

· Fairness

Based on the values listed above, we encourage the behaviours below in the charity:

· Respectful communication

· Cooperating with others

· Honesty in all interactions

· Fairness in decision making

Benefits

• Sick Pay
• Health Cover
• 26 days holiday, increasing with service
• 5% Employer Pension Contribution
• Life Assurance
• Free On-site parking

Finally, the successful candidate will also be expected to:

• Hold a full UK Driving Licence
• Provide proof of identity and eligibility to work in the UK.
• Undertake a Disclosure and Barring Service (DBS) check
• Work some evenings and weekends

We are recruiting for a Fundraising assistant on a FTC for 6 months for a social welfare charity for their regional cover in Edinburgh.
This is a hands-on role that would suit someone whos organised, good with people, and interested in building experience across a wide range of fundraising activity. Youll be supporting both the Events and Regional Fundraising teams, helping to keep things running smoothly behind the scenes and on the day at events.

Mainly in their hub office with some flexible working options

The Role
To assist with the development and delivery of designated aspects of the programme of fundraising events and activities, including planning and coordinating logistics, support during on-the-day delivery, managing event communications and participant experience, maintaining event systems, materials, and data integrity.
To provide support for individuals who are raising funds in aid of the charity whether through organising their own events, participating in events or taking part in large scale public events
To assist at appropriate events, providing support for attendees.
To respond to fundraising enquiries, either by email, phone or in person and ensure all enquiries are acted upon within the requisite timescales and recorded appropriately.
To assist, as required, with all fundraising department administration, including database input and updating, mail merging, thank you letters, requests for donations, recording of planning and procedures, photocopying and filing.
To process daily fundraising income occasionally on the database including running daily donation and finance reports and reconciling income.

The Candidate
Full UK Driving Licence
Experience working in an administration-based support role dealing with a variety of tasks
Experience in using software packages including Microsoft Word, Excel, PowerPoint, Outlook
Experience of events delivery and/or events fundraising
Knowledge of ThankQ fundraising database and Mail chimp
Experience of working in a Fundraising or Sales/Marketing capacity

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Background

Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £25 million.

Our reputation for delivering an excellent social media moderation service has helped the company grow at a rapid pace. Our services include: 

• Social Media Moderation 

• Facebook Group Moderation

• On-page messaging for Facebook Fundraisers

We are on the lookout for talented comms experts who understand the importance of effective, accurate, and timely online communications and can enhance the work of our expanding social media moderation team.

** The ideal candidate will have a minimum of 3 years' professional social media moderation experience, working with a large charity with an active social media following. They will understand the importance of building positive engagement and relationships with the public and be committed to acting in the best interests of our charity partners. 

If you do not have 3 years of professional social media moderation experience, working in-house for a charity please do not apply. You will not be shortlisted. 

About the role

Our dedicated team moderates our full-service accounts (all organic content and paid ads) as well as one-off campaigns and appeals for some of the most recognisable charities in the sector. 

This role is perfect for skilled comms experts who can provide excellent supporter care and is best suited as an additional source of income (the majority of our team are freelancers and consultants). You must be able to begin moderation at 9 am (or earlier), wrap up by 9 pm and adhere to our sub-three-hour response time. 

Our moderators must have a minimum of three years’ in-house, third-sector comms experience. 

As a Social Media Moderator, you would be responsible for:

• Becoming the voice of the cause you are representing, adhering to their brand guidelines and tone of voice at all times

• Identifying, escalating and signposting any safeguarding issues

• Managing your own time and work on own initiative

• Working across a range of social media management tools

• Responding/actioning to all comments and queries in under three hours

• Maximising donations when required 

• Going above and beyond at all times to provide supporters with an incredible experience

Our moderation takes place between 9 am and 9 pm, Monday-Sunday. 

Different accounts will require varying levels of ‘active’ hours (defined as time spent taking action). You will split your active hours between 9am and 9pm. For example, for an account which requires three active hours, you might carry out your work in six, thirty minute instalments throughout the shift.

As you gain experience, you will be allocated multiple accounts which will enable you to increase your hours worked. 

Whilst you need to be on hand to monitor your accounts during 9am-9pm, the role does allow for a great deal of personal flexibility.

The ideal candidate will have a minimum of 3 years' professional comms experience, working with a large charity with an active social media following. They will understand the importance of building positive engagement and relationships with the public and be committed to act in the best interests of our charity partners.

Full training will be provided alongside regular one-to-one and team catch-ups. Here’s what some of our moderators say about working at Social AF:

“I love the flexibility of the role. The team are great and are very helpful, but the flexibility allows you to still do things whilst working.” Megan

“Working with Social AF has been so rewarding - I’ve been able to work with some amazing national charity partners. The team are so friendly and the flexibility of this role has been really beneficial to me, my family and my work-life balance”  Sarah 

Please read our full job description before applying. Applicants that don't meet our minimum criteria won't be considered for interview. 

Make-A-Wish UK is seeking a visionary leader to drive public fundraising and supporter engagement at scale. This strategic role oversees all public income streams, including: individual giving, legacies, events, and innovation, while leading a high-performing team and sector-leading Supporter Care function.

You'll shape long-term growth, deliver significant income targets, and champion a supporter-first culture across the organisation. As part of our Extended Leadership Team, you’ll influence board-level decisions and help ensure Make-A-Wish UK continues granting life-changing wishes for children with critical illnesses.

Core Purpose: 
The Head of Public Fundraising is a pivotal strategic leadership role at Make-A-Wish UK,   responsible for the strategic direction, planning, delivery, long-term growth and performance of all public fundraising and supporter engagement activity.
 
This includes   strategic oversight of all public income streams - individual giving (cash, regular giving, lottery, payroll), legacies, in-memory giving, challenge events, community fundraising, owned products, and innovation—as well as   operational leadership of the Supporter Care team, which manages supporter care, income processing, data imports, and inbound queries for the whole organisation.
 
The role leads a multi-disciplinary team of around 20, across four core public fundraising and engagement functions, who are responsible for delivery of a high-performing public fundraising programme and sector-leading supporter care function - acquiring, engaging, and retaining supporters at scale, growing income sustainably and ensuring every interaction reflects Make-A-Wish’s values and drives long-term income growth.
 
This role contributes to over 50% of the charity’s total fundraised income, plays a critical role in long-term sustainability, and operates at cross-organisationally to embed a supporter-first culture, championing   segmentation, stewardship and integrated journeys that drive lifetime value. The role is responsible for delivering significant and growing income targets, developing multi-year investment plans, and influencing organisation-wide strategies to ensure we are equipped to serve a growing supporter base. The postholder is part of the Extended Leadership Team (XLT), reporting to the Director of Income & Engagement, and influences decisions at Board level through strategic investment planning and performance reporting.

Essential Criteria:

• Minimum 10 years’ experience in public fundraising, with a strong track record of income growth across a broad portfolio of income streams (e.g. individual giving, legacies, community, events, innovation, lottery).
• Experience of leading the development and implementation of organisation-wide strategies, and aligning team plans to broader strategic priorities.
• Demonstrable success in a senior leadership role of similar scale and complexity, with full accountability for strategy, delivery, performance and people management across multiple teams and functions.
• Proven experience in designing and delivering large-scale fundraising strategies, investment plans, and innovation pipelines which supports the organisational vision, mission and strategic objectives.
• Significant experience of leading both income-generating and operational functions (e.g. supporter experience or donor services).
• Highly experienced in developing and delivering multi-channel and multi-product acquisition, engagement and retention strategies to engage a range of supporter audiences to grow a supporter database and increase lifetime value.
• Highly experienced in using different direct marketing techniques across a range of channels including DRTV, DM, F2F, TM and digital marketing, with a proven track record of income growth within a fundraising environment, developed and delivered with a focus on future sustainability.
• Strong background in managing multi-million-pound budgets and long-term ROI models, including regular Board-level reporting.
• Strong external representation skills, including managing relationships with key suppliers, agencies, and sector partners.
• Demonstrable ability to lead insight-driven innovation, with experience of testing, scaling and refining audience-led approaches.
• Comfortable using digital tools, automation or CRM platforms to optimise supporter journeys and improve operational efficiency.
• Deep understanding of UK fundraising regulation, supporter data compliance, and charity governance. Awareness of organisational risk and compliance, including how regulatory or reputational risks impact strategic decision-making.

Skills, knowledge and behaviours required for this role:

• Strategic and commercial thinker, able to balance short-term results with long-term growth and sustainability.
• Inspirational leader with experience managing large teams, including senior managers, across income and service functions.
• Flexible and adaptive leadership style, able to support a range of personalities and development needs across the wider team.
• Confident leading across the full employee lifecycle, from recruitment to performance management and succession planning.
• Excellent communicator and presenter, able to engage, influence and motivate stakeholders at all levels, including Board.
• Highly numerate, with experience in multi-year investment modelling and income forecasting across multiple programmes.
• Skilled in insight-led decision making, journey optimisation, and integrated campaign delivery.
• Strong understanding of digital marketing tools and supporter engagement across online channels.
• Experienced in designing and improving supporter journeys to increase satisfaction, retention and lifetime value.
• Proficient in CRM and insight tools (e.g. Salesforce, Power BI, Google Analytics).
• Highly organised, analytical and outcome-focused, able to manage multiple complex workstreams and competing deadlines.

Strategy and Planning

• Develop, own and drive the Make-A-Wish Public Fundraising strategy and roadmap, aligning it to organisational goals and strategy, and ensuring long-term scalable, sustainable income growth.
• Shape strategy and long-term plans across all public income streams: individual giving (cash, RG, lottery, payroll giving), legacy, in-memory, third-party events, community fundraising, owned products and innovation.
• Use insight, segmentation, and lifetime value data to inform fundraising planning across acquisition, engagement, and retention. This includes owning the Make-A-Wish supporter segmentation model.
• Ensure the team adopts a test-and-learn culture grounded in insight, continual improvement and audience understanding.
• Lead the development of scalable propositions, product strategies and audience approaches across all public income channels.
• Set up and model new income streams from scratch (e.g. lottery and regular giving programmes), with robust 10-year financial investment cases to inform Board-level decisions.
• Oversee the development of the engagement strategy for these supporters—defining its purpose, positioning, and role in supporting income growth, supporter satisfaction, and operational excellence.
• Oversee the development and delivery of a comprehensive Supporter Care Roadmap, ensuring all inbound supporter touchpoints are high quality, timely, compliant, and aligned with Make-A-Wish’s tone, values, and fundraising activity.
• Provide strategic leadership to the Supporter Care function, ensuring it is fully embedded into the public fundraising model and capable of scaling as supporter volumes grow, including future-facing processes, tech use, and journey mapping.
• Lead strategy on audience journeys and supporter touchpoints, including Make-A-Wish’s Contact Strategy, driving joined-up experiences and consistent messaging.
• Contribute to the overall organisational strategy through Extended Leadership Team (XLT) engagement, ensuring public fundraising is fully integrated. Act as a senior leader within Income & Engagement and across the organisation, contributing to cross-functional strategy and planning.

Operational Delivery

• Oversee the delivery of public fundraising programmes across all channels and products, ensuring alignment to income, supporter volume, and ROI targets.
• Lead the development and testing of new fundraising propositions, programmes and products, in line with audience needs and market opportunities.
• Oversee the team to deliver multi-channel campaigns across DRTV, direct mail, F2F, telemarketing, digital and social - working closely with agencies and internal teams.
• Ensure all supporter journeys across fundraising and experience are aligned, data-driven, and optimised to deepen engagement and improve retention.
• Oversee the operational performance of the Supporter Care Team, ensuring efficient income processing, compliant data handling, and prompt responses across phone, inbox and other inbound channels.
• Deliver continuous improvement across supporter care workflows—introducing training, process optimisation, documentation and KPIs.
• Ensure fundraising and supporter care functions meet all regulatory requirements (Fundraising Code, Gambling Commission, GDPR), including acting as the lead for the Gambling Commission.
• Lead strategic projects at XLT level that improve supporter engagement, fundraising effectiveness and operational scalability.

Financial Management

• Hold responsibility for multi-million pound income and expenditure budgets across the department.
• Lead business planning, investment proposals, budgeting, and reforecasting across all public fundraising and supporter care activity for 5 to 10 year plans.
• Build and manage multi-year investment models to inform income planning, particularly for high-potential streams like regular giving and lottery.
• Monitor and report on financial performance, providing insight, variances, and recommendations to senior stakeholders and the Board. Monitor return on investment across products and channels to inform future strategic decisions.
• Support senior managers to manage their budgets effectively and adapt where needed to maintain financial performance.
• Ensure all activity within supporter care operations is cost-effective, accurate and delivers strong value for money.

People Leadership and Culture

• Provide strategic leadership to a multi-functional team of approximately 20 colleagues, including four senior direct reports across core fundraising and supporter servicing functions.
• Set a clear team vision and ensure that performance, culture and development support organisational ambitions and create a supportive, inclusive culture focused on shared goals and continuous improvement.
• Embed a high-performance culture through clear goals, coaching, accountability, and personal development plans.
• Champion coaching, cross-team collaboration and a test-and-learn culture - empowering staff to innovate and drive impact.
• Ensure Supporter Care staff are resourced, trained and empowered to deliver a high-quality supporter experience that aligns with strategic goals.
• Lead on culture change within the Supporter Care function, embedding shared purpose with fundraising and a deep understanding of how supporter experience contributes to retention and long-term income growth.
• Shape the future structure and capability of the team to support long-term growth, including the integration of the Supporter Care function into the public fundraising model.

Stakeholder and Supplier Management

• Lead strategic supplier relationships across fundraising and experience (media, creative, F2F, print, fulfilment), negotiating contracts and ensuring high-quality delivery.
• Build strong internal relationships with stakeholders in Brand, Digital, Tech, Finance, Data and Wishgranting to deliver joined-up strategy and planning. Collaborate with key internal stakeholders to deliver integrated, insight-led supporter journeys and ensure shared accountability for audience experience
• Collaborate with the Head of Brand & Comms to ensure fundraising communications reflect the brand and improve audience engagement.
• Represent Public Fundraising at the Extended Leadership Team (XLT), contributing to cross-charity strategy, insight sharing and project delivery.
• Act as a key internal ambassador for the supporter, using insight and feedback to shape fundraising propositions and operational improvements.

Data, Insight and Innovation

• Work in partnership with Data & Impact to develop insight tools and reporting dashboards to track performance across both income and supporter experience.
• Oversee use of segmentation, audience journey mapping, and predictive analytics to inform both fundraising and operational planning.
• Lead on Make-A-Wish’s innovation pipeline within Public Fundraising, identifying opportunities for new product development and managing test-and-learn pilots through to scale.
• Monitor market trends and competitor activity to ensure fundraising and supporter care stay relevant and responsive to audience expectations.
• Own delivery of the supporter care improvement programme, embedding measurement of satisfaction, service levels, and team performance.