Manager jobs in epsom, surrey
Job Title: Social Worker
Location: Kennedy Leigh Children and Family Centre, Hendon
Salary: £34,814 - £42,000 per annum
Hours: Part time or full time - 28 to 35 hours per week
Contract Type: 2 year fixed term contract
A fantastic opportunity has arisen in our Children and Family Service for a qualified and experienced Social Worker to join our growing Advocacy and Advice Service which we will be developing over the course of the next three years, aligned with our exciting new strategy.
We are looking for a dynamic and practised Social Worker who is passionate about achieving excellence, coupled with the ability to drive change for neurodivergent children, young people and their families. If this sounds like you, you could be the person we are looking for!
This role is grounded on improving the quality and care for these children and young people, through providing specialist social care assessment and intervention support to the family as a unit. Experience of working with neurodivergent children, those with disabilities, or an understanding of specialist health settings is essential.
Benefits at Norwood include:
- The opportunity to work for a leading UK charity
- Competitive salary & benefits package
- 21 days annual leave plus 8 bank holidays and Jewish festivals where they fall on a working day and work is not permitted (FTE)
- 1pm finish on a Friday
- Workplace Pension Scheme: Plan for your future with confidence.
- Employee Assistance Programme: We care about your well-being.
- £300 When You Introduce a Friend: Spread the word and reap the rewards.
- Free Eye test & Eyewear allowance
- Access to ‘Blue Light’ discount scheme
- Cycle to work scheme
- Excellent career progression pathway
- Enhanced benefits coming in July 2025!
Duties and Responsibilities:
- Working collaboratively as part of an integral, multi-disciplinary team addressing the physical, emotional and social needs of children and young people who may be neurodivergent, as well as their families using the service
- Maintaining relevant knowledge and understanding of safeguarding standards, ensuring compliance with Norwood’s policies and procedures for promoting the welfare of children and young people as well as vulnerable young adults
- Meeting with children, young people and their families at the centre (or other community settings) or in a remote working environment (adhering to Norwood guidelines) with a view to undertaking comprehensive assessments of individual needs using a strengths-based approach, understanding the impact of neurodiversity, planning appropriate responses in partnership with children and young people and their families
- Working with statutory and other authorities and community organisations to the benefit of the families we work with
- Advising families we work with and support, on relevant legal frameworks, which may affect them
- Monitoring, reviewing and evaluating interventions in collaboration with families and recognising the changing needs/ revising interventions as appropriate
- Enabling those who we are working with and supporting to develop personal skills and strategies to improve outcomes in the identified areas in their life
- Writing reports, maintaining accurate and up to date records on the organisation’s case management system and attending any meetings or case conferences in relation to the children/young people, parents and carers to whom they are providing or have provided a service
- Liaising on behalf of those we are supporting with the Local Authority, the NHS, and other agencies in the public and independent sectors to improve outcomes for the family
- Supporting the child/ young person and their families with financial assistance applications when appropriate
Essential Skills and Experience:
- Social Worker Degree or equivalent
- Registered Social Worker with Social Work England
- Post qualification experience as a Social Worker either in statutory or voluntary sector Children’s Services
- Understanding of and experience working with a multitude of needs faced by neurodivergent children and their families
- Sound knowledge of all relevant legislation, statutory guidance and regulations, specifically in relation to safeguarding children/young people and vulnerable adults
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Full clean driving licence, access to a car and ability to use for business purposes
Desirable Skills and Experience:
- Practice Teacher Award
- Other post qualification professional training
- Experience of working in the voluntary sector
- Experience of working in a Local Authority
- Experience of working with the wider Jewish community, including the Charedi/Orthodox communities
- Experience working with neurodiversity and disabilities
If you are interested in this role, please apply at your earliest convenience and our Recruitment Team will be in touch.
We reserve the right to close this advertisement earlier should we receive a high volume of suitable applications.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
These unique and rewarding freelance audit opportunities would suit experienced experienced audit professionals that are flexible, love diverse travel experiences, supporting worthwhile causes and inspiring people. AfID is recruiting on behalf of a leading specialist in international NGO grant audit services for development donors such as the UN and the World Bank. Assignments would suit experienced qualified audit professionals with grant audit / management experience, ideally in a not-for-profit/ international development context
Role overview.
Complete international grant expenditure audits for a diverse range of projects (grant recipients) funded by international donor institutions ranging from emergency aid, to long term development in areas such as agriculture, health or infrastructure or technical research. Assignments are 1-3 weeks in length and based across the European mainland and the developing world. These are offered on an assignment by assignment basis, one to two months in advance.
Contractors can be based outside the UK
Requirements
- Qualified ACA / ACCA or equivalent – 5+ years post qualified experience
- Grant management and audit and reporting experience with international institutions. Preference given to individuals that have worked on UN or EC grant assurance assignments
- Diplomacy and cultural sensitivity while working with a hugely diverse range of clients and beneficiaries
- A real interest in international development and associated funding structures
- Ideally professional/ fluency in a second language such as Spanish, German, French, Portugese
- Excellent communication, report writing and presentation skills in English.
- Resilience and adaptability
Personal attributes:
- At least 5-10+ years of relevant audit experience
- Ability to work under pressure; Strong planning, organisational and time management skills
- Sound technical and analytical skills, report writing and presentation skills
Passionate about international travel and development and willing to work in international locations. Individual must be prepared to travel to challenging locations when it is deemed safe to do so. Individuals must also be able to demonstrate effective past working practices when working remotely with a range of clients.
Thank you!
This new role is an exciting opportunity to further develop robust and proportionate approaches to managing security and travel risk across our global operations. The postholder will act as the expert within the organisation on this topic, developing and implementing new tools globally to support colleagues in managing security and risk as our programme portfolio grows. Acting as Chair of the Security Review Group, the role will play a pivotal role in organisation wide security and risk management.
Criteria
In order to excel in this role, you will have significant experience of managing security risk in an NGO environment at a global level, communicating clearly to staff at different levels and influencing senior stakeholders. Awareness of global developments in current political and security trends is crucial, ensuring that Brooke’s security policies, travel risk frameworks and crisis management plans are addressing the needs and aspirations of the organisation, whilst applying best practice from within the sector.
At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.
We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.
We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.
If this is something that interest you, we would love to hear from you.
Interview dates:
- 1st round interview – 23-24 July
- 2nd round interviews - 31 July
Thank you!
Ivy Rock is supporting a renowned Higher Education institution to recruit a commercially minded Finance Business Partner. This role sits at the heart of financial decision-making across a diverse and commercially significant portfolio generating £40m+ income annually, working largely autonomously. An ideal role for a fully qualified accountant (CIMA, ACCA, ICAEW, CIPFA) who thrives in a collaborative, stakeholder-facing environment.
You’ll be the strategic finance lead for the Catering, Retail and Accommodation functions, providing key financial insight, management reporting, forecasting, and budgetary support to both central estates and service departments. You’ll work closely with non-finance stakeholders to communicate complex financial data in an accessible and impactful way.
Key Responsibilities:
- Business partner with senior stakeholders across the Estates and Commercial Services teams, supporting an annual budget of c.£80m.
- Drive budgeting, forecasting and long-term financial planning for the University’s accommodation portfolio and retail outlets.
- Lead on the annual rent-setting process and the 5-year accommodation forecast.
- Produce variance analysis, trend reporting and financial viability assessments for new and existing commercial activities.
- Support strategic initiatives including investment appraisals, benchmarking, and cost-benefit analysis.
- Build and maintain effective working relationships with external landlords, partners, and university finance teams.
For more information about the role, please contact Charlotte Dow at Ivy Rock Partners.
Thank you!
Department: Advocacy & Support Helpline
Job Type: Full time
Contract Type: Fixed Term Contract
About the role
This role builds on work that we have been doing for decades to support and empower LGBT children and young people who have experienced abuse or violence. Your work will enable LGBT people to feel supported, heard and empowered in the face of abuse and violence, and pave the way to a safer future for our community.
You will work directly with LGBT children and young people who have faced abuse or violence, offering them a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from services. Your work will focus on needs specifically related experiences of abuse or violence, including issues such as wellbeing, support with the criminal and civil justice processes, safety planning and support to access to other services which enable survivors to cope and recover. You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while remaining boundaried and mindful of self-care.
You will sit alongside our other advocates supporting LGBT people facing abuse or violence. You will work with mainstream services to ensure the voices and experiences of LGBT survivors are represented in order to make change for our community at a local and national level. You will also work closely with key partner organisations by attending meetings and have the opportunity to take part in external work to ensure a joined-up approach services working with LGBT people facing abuse and violence.
For more information on this role please download the attached job description.
Location: Galop’s offices are located in London. Hybrid working is available.
Hours: Full-time (35 hours per week)
Contract: Fixed-term until 31st March 2026
Reports to: Advocacy & Support Manager/Senior Advocate
Salary: £31,986.91- £36,728.54 per year including London weighting of £4,212.01
Closing Date
Applications should be submitted by 10am on Monday 14th July 2025
First round interviews will be held on Thursday 28th July 2025
REF-222218
Thank you!
Department: Fundraising
Salary: £35,190
Hours: 35
Contract Type: Permanent
About the Role
They’re looking for someone who is dynamic, enjoys working with people, and is a confident communicator. As Senior Corporate Partnerships Officer, you will support their existing corporate partners who are making a difference right now. You will also take a leading role in building new relationships and inspiring more companies to help fund their growth. You may be side-stepping from another charity fundraising role or coming from a different sector with exciting transferable skills, such as project management or target-driven sales – ready to hit the ground running.
Equity, Diversity and Inclusion
As an organisation serving children in care and young care leavers they are keen to receive applications from people with lived experience of care. They are actively seeking to bring diversity of perspectives and experience, and especially welcome applications from those from racially-minoritised communities. They ask all applicants to fill in an Equity and Diversity Monitoring from to better understand the diversity of applicants. This is anonymous and will not be connected with your application.
How to apply
They ask interested applicants to answer several competency-based questions. Your application and answers will be reviewed anonymously to ensure fairness and help remove bias from the application process. You’ll need to send them your CV and it will be anonymised before review.
To apply for this role, you will need to:
- Provide us with a copy of your CV;
- Answer the competency questions in no more than 400 words per question, providing relevant examples to demonstrate how you meet the skills and experience required;
- Complete the Equity and Diversity Monitoring Form (this is not compulsory but the information is very useful to us).
If you have any reasonable adjustments you would like them to consider for this recruitment process (either for the application or interview) please advise them on your application form.
Please note that whilst they're happy to discuss the role and the recruitment process, due to the anonymised nature of the application, any conversatios with the Hiring Manager cannot be linked to your application or used to support it in any way.
The deadline for applications to be received is Sunday 13 July @ 11.59pm.
Interview Details
Interviews will have two parts:
- A session with young people;
- A panel interview with their staff.
Interviews will be held virtually using a video calling app (Microsoft Teams or Zoom). If access to technology/internet is difficult for you, please contact them so they can assist in making suitable arrangements.
Our client also wants to ensure fairness in all of their interviews so all successful shortlisted candidates will be sent the interview questions in advance.
Interviews will take place:
Young people’s panel: Monday 21 July
Staff panel: Tuesday 22 July
Please Note
All applicants must have a Right to Work in the UK. Although the role is hybrid, they are unable to offer work visas or sponsorship for any candidates.
They’re proud to be a Living Wage Employer. They are committed to #ShowingTheSalary. Their roles are #OpenToAll
Benefits: Real London Living Wage Employer; Generous Annual Leave Scheme; Flexible working; Pension Scheme; Life Insurance Scheme; Health Cash Plan; Access to a Rewards and Benefit Platform; Signatory of Halo Code; Disability Confident Employer; Employee Assistance Programme available 24/7; Fostering Friendly Employer; Support for Team Members with lived experience; Access to Virtual GP
REF-222424
Thank you!
About Us
As a global movement of over ten million people, Amnesty International is the world’s largest grassroots human rights organisation and we have been defending human rights for over 60 years. Amnesty International UK (AIUK) is an important part of this powerful global movement, working with over 200,000 members, activists, and supporters in the UK to uphold human rights domestically and across the world.
We investigate and expose abuses, campaign with and mobilise the media and the public, fight through legal action, and work directly with policymakers at the most senior levels to protect and enhance respect for human rights across the world.
The Role
At a crucial time for our organisation, we are looking for our new Director of Mass-Market Fundraising.
As our Director of Mass-Market Fundraising for AIUK you will be a successful senior mass-market fundraising leader, who will lead our mass-market fundraising directorate to significantly improve mass-market fundraising performance and delivery here in the UK, and so strengthen AIUK’s ability to defend human rights in an even more challenging world.
We are looking for an experienced and strategic leader to lead our mass-market fundraising directorate – encompassing individual giving, community, social giving and retail, and be a part of the organisation’s overall most senior management team (the SMT).
You will be a forward thinking and commercially astute leader who can inspire and motivate a multi-disciplinary team but is not afraid to get directly involved in delivery or to challenge people, to help us improve our mass-market fundraising performance.
We are committed to being a diverse and inclusive organisation and wider movement and our leadership needs to reflect this. We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, older people, trans and non-binary people, and people with a disability to help us achieve the strength that diversity delivers, especially at senior grades.
Thank you!
Be part of something transformative. On behalf of The Richmond Project, we’re looking for an ambitious and versatile Communications & Engagement Lead to help shape the voice of a new charity tackling the UK’s numeracy crisis head-on.
Created and led by Akshata Murty and Rishi Sunak, The Richmond Project supports innovative initiatives that give families the tools and confidence to break down barriers to numeracy — boosting social mobility and creating real opportunity.
This is a rare chance to join a newly established organisation from the very start, helping define its public presence and engagement strategy.
About the role
You’ll be responsible for delivering creative, high-impact communications that bring the mission to life. From social media content to press engagement, local campaigns to stakeholder updates — you’ll be at the heart of their public-facing work. You will strategise, plan and deliver communications campaigns to support public engagement, partnerships and fundraising.
You’ll also play a key role in managing reputation and supporting crisis communications, working closely with their external PR agency to ensure consistency, agility, and strength in their messaging.
About you
We're looking for someone creative, confident, and mission-driven — someone who thrives in a fast-moving, entrepreneurial environment and wants to help shape a charity from the ground up.
You’ll ideally bring:
- 5+ years’ experience in communications, PR or brand marketing
- An understanding of the charity or non-profit space
- Strong written and verbal communication skills, with a clear and engaging style
- Experience working across multiple channels, including digital and print
- Good judgement and interpersonal skills when working with press, partners and stakeholders
- Ability to manage multiple projects and deadlines with accuracy and flair
Why join?
This is more than just a comms role — it’s a chance to help build the voice and profile of a new national charity with high-profile leadership, an urgent mission, and a powerful story to tell. You’ll be part of a small, ambitious founding team, where your ideas, energy and creativity will have direct impact from day one.
- Location: Victoria, Central London (the majority of your week will be office based, with hybrid working available, and some UK travel)
- Salary: £45,000-£50,000+ depending on experience
- Contract: Full-time, permanent
Please apply now! We will be reviewing applications on a rolling basis.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Thank you!
We are seeking a highly experienced Centenary Events Lead to plan, execute and deliver a series of high-profile events throughout our Centenary Year.
Centenary Events Lead
Job ref: CEL
Contract: This is a fixed-term role to December 2026
Hours: This is a full-time role, but applicants interested in working part-time (four days a week) will be considered
Salary: £48,000 (London office) or £43,000 (home-based)
Location: Old Street, N1 7NH. Most office-based staff work hybrid, working part of the time in the office and part of the time at home.
About Us
We are CPRE, the countryside charity. We want a thriving, beautiful countryside for everyone.
We believe in countryside and green spaces that are accessible to all, rich in nature and playing a crucial role in responding to the climate emergency.
About the Role
CPRE is proud to be approaching our 100th year anniversary – a century of being a voice for the Countryside. As we look to celebrate this incredible milestone, we’re planning a year-long programme of inspiring events, campaigns and storytelling moments that reflect on our past, showcase our present, and shape our future. We want our events to have maximum reach and impact, build our brand and meet our Centenary objectives. This role will be responsible for overseeing the end-to-end delivery of a wide range of high-profile events, including a Conference, events at the Houses of Parliament, an Awards ceremony, and a high-profile reception that will close our Centenary year.
Main areas of responsibility - the day-to-day work
- Planning: Ensure optimum attention to detail and meticulous planning across a series of high profile events to achieve the highest standards at each event.
- End-to-End Event Management: Deliver a wide range of events including a Conference, high profile reception and Awards to the highest standard.
- Stakeholder Engagement: Collaborate with all internal & external stakeholders to ensure objectives are met.
- Brand: Ensure all events reflect CPRE’s brand standards, tone, and messaging.
- Innovation: Incorporate innovative formats and technologies, as appropriate.
- Risk Management: Develop contingency plans and ensure health, safety, and legal compliance for all events.
We are committed to developing an inclusive and diverse CPRE in which everyone feels supported, valued, and always able to be themselves at work, because we recognise that a diverse and inclusive workforce is important in achieving our vision of a thriving, beautiful countryside for everyone. We therefore welcome applications from people of all backgrounds. People from ethnic minority backgrounds and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of ethnic minority background and/or disabled, we are particularly interested in receiving your application.
Closing date: Midday on Thursday 10 July
Interviews: 1st interviews Thursday 24 July, 2nd interviews on Tuesday 29 July.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Please note that we only accept applications from candidates with the right to work in the UK for the intended duration of the appointment.
CPRE is an equal opportunities employer.
No agencies please.
Thank you!
Hybrid: Turn2us London Hub (Farringdon) & homeworking
Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
At Turn2us, we know that strong, data-led digital campaigns will take our work to the next level. Whether that’s helping new audiences find our tools and information or generating income so we can offer even more support.
Straddling the worlds of communications and fundraising, the role will lead on digital content planning, performance analysis, and brand visibility, ensuring the organisation is agile in responding to emerging trends and opportunities.
A key focus for this role will also be partnerships. We know that to extend our own reach as an organisation, we can’t work alone. If we’re going to grow, we need to be working with other organisations in our space, as well as influencers who can use their platforms to expand our reach.
This role will sit within our friendly, passionate Brand and Communications team, but will have a strong link to our expert Supporter Engagement team.
In terms of experience, we’re looking for a creative and analytical digital communications professional with experience in accessible content creation; campaign planning and evaluation; and working closely with cross-organisational teams to optimise content. If that sounds like you, we’d love to hear from you.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 1 day a week.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 11:59pm,13th July 2025
Interview date: 24/25 July for first interviews, 31 July for second interviews
Thank you!
The Epilepsy Research Institute is looking to appoint an Executive Assistant (EA) to the Chief Executive Officer (CEO).
This is a unique opportunity to be part of our team and play a central role in supporting the CEO across a range of duties. This is a new post which requires an individual with exceptional organisational skills, sound judgement, and the ability to manage multiple priorities with professionalism and discretion.
You will act as a trusted gatekeeper and facilitator, ensuring the smooth running of the CEO’s schedule, correspondence, and key projects. You will also work closely with the senior leadership, helping to coordinate meetings and follow-ups across the Institutes functions.
Our mission is to radically advance research into the causes, prevention and treatment of epilepsy and associated conditions. If this post is something that interests you, and you have the skill set we are looking for, we look forward to hearing from you to help us drive forward with our mission.
Application is by way of a CV and a short supporting statement which highlights why you are interested in the role and how your experience fits the needs of the Institute as set out in the job description.
Closing date: Monday 21 July 2025
Interviews:Tuesday 5th August 2025 at London office.
Registered Charity
11 - 20
To radically advance research into the causes, prevention and treatment of epilepsy and its associated conditions.
The client requests no contact from agencies or media sales.
Thank you!
Department: Advocacy & Support Helpline
Job Type: Full time
Contract Type: Fixed Term Contract
About the LGBT Independent Domestic Abuse Advocate role
This role builds on work that we have been doing for decades to support and empower LGBT people who have experienced domestic abuse. Your work will enable LGBT people to feel supported, heard and empowered in the face of abuse and violence, and pave the way to a safer future for our community.
You will sit alongside our other advocates supporting LGBT people facing abuse or violence. You will work directly with LGBT victims/survivors of domestic abuse, offering them a space to talk and think through options, helping them plan what they want to do, and offering assistance in getting what they need from services. Your work will focus on needs specifically related experiences of abuse or violence, including issues such as wellbeing, support with the criminal and civil justice process, safety and access to other services to enable survivors to cope and recover. You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while remaining boundaried and mindful of self-care.
You will work with mainstream services to ensure the voices and experiences of LGBT survivors are represented in order to make change for our community at a local and national level. You will also work closely with key partner organisations by attending meetings and have the opportunity to take part in external work to ensure a joined-up approach among services working with LGBT people facing abuse and violence.
This is a pivotal moment in Galop’s journey. We have grown quickly over the last six years and you will be part of the future of our work. You’ll help us reach, support and assist more of our community nationally. You’ll be helping to amplify the voices of LGBT survivors of abuse, and ensure that they are at the centre of Galop’s service.
For more information on this role please download the attached job description.
Location: Galop’s offices are located in London. This role will have the option of hybrid working.
Hours: Full Time (35 hours per week)
Contract: Until 31st March 2026
Reports to: Advocacy & Support Manager/Senior Advocate
Salary: £31,986.91 - £36,728.54 per year including London Weighting.
Closing Date:
Applications should be submitted by 10:00am on 11th July 2025.
Interviews will be held on 24th and 25th July 2025.
REF-222251
Thank you!
We're looking for a kind, compassionate and resilient Night Support Worker to join our Hope House service in Slough.
£19,656.00 per annum, working 30 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc.
- Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
- Being responsible for the handover of key information between shifts
- Maintain records in accordance with Look Ahead's Information Management policies, procedures and guidance under the direction of the Support Worker's manager(s). Keep a clear desk at all times and assist with archiving and secure disposal of records when required.
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour
- Ability to adhere to Look Ahead's professional boundaries policy
What you'll bring:
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Thank you!
Deafblind UK supports people who have both sight and hearing loss. You’ll be welcomed into our big family of clinical, operational and administrative staff who are all passionate about making life better for our members. Working for Deafblind UK is flexible and friendly. We support a healthy work-life balance and from the moment you join us, you will be fully supported by the wider team. You will also get a generous annual leave allowance and access to our Westfield Health Cash Plan.
We are looking to recruit a full-time officer to join our Charitable Services team delivering employability support for individuals with a sight and hearing loss across Greater London.
We are seeking a good self-motivated planner with experience of employment services who can develop our delivery of the service across London, helping people to identify and reach their chosen goals. You will have a good track record of delivering support in one to one situations and also in group settings, both face to face and online. You'll also need to be an effective networker who can create and maintain relationships with a wide range of partner organisations.
The people we support have varying degrees of sensory loss, from the mild to the more profound. We are committed to respecting and celebrating the unique personalities and aspirations of each individual as we work with them to identify the most empowering bespoke action plan for them.
Please note that prior experience of working with people with sensory loss is helpful but not essential for this role, as all relevant training will be provided.
Contact us for further details of the job role on 0800 132 320.
The Company
We support people who have combined sight and hearing loss which affects their access to information, mobility, and communication. We help them to live with their condition and to build their confidence and independence.
Deafblindness affects everyone in different ways. Some people might have mild sight and hearing loss whereas others can’t see or hear anything. It can be isolating and lonely and can lead to mental health issues - but it’s far more common than many people realise. Around 450,000 people are affected by sight and hearing loss in the UK.
Schedule:
- Day shift
- Weekdays
Work authorisation:
- United Kingdom (required)
Work Location: Office based in central London with regular independent travel across Greater London required.
Application Instructions
To apply please provide a CV and one page cover letter demonstrating your previous experience and suitability. AI generated letters will be overlooked.
Registered Charity
101 - 500
We support people who have combined sight and hearing loss which affects their access to information, mobility and communication.
The client requests no contact from agencies or media sales.
Thank you!
This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.
About the role
The Supporter Care Lead role is a varied and business critical role. You’ll be maintaining the day to day operations for first line support and will play a pivotal role in developing the team and the Supporter Experience Strategy. You’ll ensure we’re deepening relationships with supporters and exceeding their expectations.
The Supporter Care Team is at the very forefront of delivering front-line experiences and ensuring that every interaction with Parkinson’s UK is valued and matters.
What you’ll do:
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Work collaboratively with the Head of Supporter Experience and other Experience leads to support the creation of the Experience strategy
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Lead, motivate and support the team to achieve agreed objectives, ensuring SLAs are met and key projects are supported
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Provide expert insight into our audience data and use this information to measure success, improve processes, supporter experience and ultimately increase income and loyalty
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Oversight and responsibility for new Feedback case management system including onboarding of key business areas to increase volume and diversify sources of feedback
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Implement regular and robust feedback reports in order to gain insight, sharing learnings with leadership teams and the Fundraising Regulator
What you’ll bring:
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Strong leadership skills with the ability to inspire, motivate and develop others
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Proven experience of delivering effective customer service and supporter care
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Experience of working at a senior level, managing multiple stakeholders to manage and deliver projects and lead busy teams
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Ability to develop positive working relationships with a range of people internally and externally, as well as working collaboratively with strong negotiation and influencing skills
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Ability to work under own initiative without guidance, cope well under pressure and meet deadlines
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held from Monday 21 July, in person at our London Office.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Registered Charity
101 - 500
We exist to make every day better, for everybody living with Parkinson’s. Right now.
