Manager volunteer roles in halesowen, west midlands

Are you a HR professional? Could you give an hour a week to tackle pregnancy and maternity discrimination? Then we need you!

We’re not going to sugar-coat it, things aren’t great for working parents and pregnant women. It can feel frustrating and a bit depressing at times, but by being part of the Pregnant Then Screwed volunteer team, you get to turn that frustration into something positive. In the last year the fantastic volunteers on our Advice Line have spoken to over 5000 women and parents, collectively providing around 40 hours of free support and advice every week. Hundreds of women and parents call our Advice Line every day, but with a small team of volunteers we are only able to answer a fraction of those calls—this is where you come in.

We are looking for brilliant HR professionals who want to help Pregnant Then Screwed tackle the Motherhood Penalty by becoming a Volunteer HR Advisor.

Our Volunteer Advisors give around 1-2 hours a week of their time to the Advice Line. They use their HR knowledge to offer a kind, empathetic support and advice to help people to identify and challenge pregnancy and maternity discrimination in the workplace.

About the role

Role Title: Volunteer HR Advisor 
Location: Home-based (UK)
Reporting To: Head of Support Services

Time Commitment

The Advice Line is open Monday-Friday, 9am-3pm, with various available shifts during those times. We ask volunteers to give 1-2 hours per week on the Advice Line for a minimum of three months. 

Alternative time commitments can be considered and discussed as part of your application, so please do include any information that might be useful in your application form.

Main Role Purpose

The Advice Line HR Advisors play a vital role in providing support and guidance to working parents facing unfair treatment or discrimination in the workplace via our advice line. Volunteers will offer advice, listen empathetically, and provide information about employee rights and available resources. This role is critical in empowering parents to make informed decisions and navigate workplace challenges effectively.

Essential requirements

• Minimum CIPD level 5 Diploma in People Management with one professional reference.
• Knowledge of employment laws, regulations, and policies related to pregnancy, maternity leave, and discrimination.
• Access to a mobile phone/laptop/tablet to receive calls. You will not be charged for calls and your number will not be shared.
• Access to a reliable and secure WIFI connection. Public WIFI is not suitable for this role.
• Excellent active and empathetic listening skills.
• Good written and verbal communication skills, including the ability to convey information clearly and concisely.
• A kind and welcoming telephone manner.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Comfortable using online communication tools.

Key Responsibilities

• Answer incoming phone calls to the PTS Advice Line from individuals seeking support and advice.
• Listen actively, empathise, and provide HR advice and guidance to support callers with their enquiries.
• Signpost to further information and other support organisations if necessary.
• Make referrals to our legal partner if required.
• Record all details of the call on our CRM system.
• Maintain professionalism in all interactions, adhering to all Pregnant Then Screwed guidelines and policies.

What you can expect from PTS

• The opportunity to use your skill set to tackle the Motherhood Penalty and make a meaningful impact.
• An onboarding and induction period which can be completed at your own pace.
• Support from the PTS staff team and volunteer network.
• Access to our Volunteer Training Hub.
• Opportunities to help us further develop and shape our Support Services.

Help children as Trustee of an innovative, enterprising Tees Valley Charity that is increasingly supporting children in care through fostering and a planned residential provision. Join an agency that transforms children's lives.

What will you be doing?

You will join us at an exciting time as we pursue growth of fostering and residential services, as well as growth of our early help offer. 

You will work across the Charity and the subsidiary fostering company (which we will amalgamate back into the parent Charity). 

You will have a particular focus on helping the fostering agency drive growth, ensure regulatory compliance, and deliver excellent care for children and support for foster parents. You will provide support and challenge to the management team.

You’ll contribute 2 to 6 hours a month. The Charity board meets every 8 weeks (shifting to quarterly after September) and the fostering board meets every 8 weeks. 

You’ll join a Charity that’s brought £millions of investment into Tees Valley and that helps over 1000 local people a year. We’ve been runners up at the national Charity Governance Awards and ‘community’ winners at the Hartlepool Business Awards. 

We are looking for experienced professionals who share our values and want to help. 

What are we looking for?

At this time we are specifically looking for Trustees with some of these areas of skills or experience:

Business development 

Safeguarding management

Fostering or children's residential care or childrens social work management 

Financial management 

What difference will you make?

We want to help children and family members heal from trauma, primarily through helping them develop a network of nurturing, loving and appropriately challenging relationships with people in their close and wider communities. Any small surplus we make from helping children in care will be diverted into work to help families stay together and thrive. You will join a team that strives to make this difference. You will help ensure the Charity keeps a strong focus on children and young peoples needs whilst being sustainability and ensuring the agency manages the risks associated with growth and investment in new services. 

Before you apply

After expressing an interest through the site, we'd welcome an initial conversation with our CEO and/or Chair. After that, we usually  take applications to the Board for consideration. This is usually quite a quick process. 

We Stand are recruiting a number of voluntary positions for the Board of Trustees, with this advert focussing on the Chair of the Board.
 

We Stand is the only national charity that specialises in helping non-abusing parents and carers to protect and support their sexually abused children.

Our Mission is to provide support in a non - judgmental environment for non abusing parents and carers of sexually abused children. 

Our Services help families at a time of extreme trauma caused by child sexual abuse – providing emotional and practical support to young victims, siblings and non-abusing parents/carers so that they can move on positively with their lives together. 

Board

We Stand is run by a Board made up of volunteer Trustees. We are seeking a committed and passionate individual, to fill the role of a Chair of the Board.​
 

Expectations of Chair role

• Experience of strategic leadership: Guiding the board in setting the charity's strategic direction, ensuring alignment with its mission and objectives. 

• Governance Oversight: Monitoring the board's performance and ensuring trustees fulfill their duties and responsibilities. 

• Meeting Management: Leading board meetings, ensuring they are conducted effectively and efficiently, and that all necessary information is available. 

• Relationship Management: Building and maintaining strong relationships with key stakeholders, including the CEO, staff, and other trustees. 

• Risk Management: Overseeing the identification and management of key risks and opportunities for the charity. 

• Ambassadorial Role: Representing the charity to external stakeholders and promoting its work. 

• Support and Challenge: Providing support and guidance to the CEO, while also challenging them to ensure effective performance and decision-making. 

• Time Commitment: Dedicating sufficient time and effort to the role, including attending meetings, preparing for meetings, and engaging in other related activities. 
   

Experience of holding a previous Chair position is not essential, but desirable. Experience of working at a senior level is essential. 

Thank you for your interest in volunteering with VoiceAbility,

About VoiceAbility

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

Why Volunteer with VoiceAbility

Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!

We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!

Volunteer positions currently available in Wolverhampton

Support Session Volunteer

You’ll be supporting people over the age of 18 with disabilities, this may include those with poor mental health, learning difficulties, autism and other disabilities.  Your role will include supporting clients to understand and undertake a task on a one-to-one basis.  The task will vary from client to client as will the needs of the individual.

As a support session volunteer, you might:

· help people have their say when it matters most

· Helping individuals navigate challenges and ensuring their needs are met

· help people to make complaints and use local services

All volunteering will take place Monday to Friday between 09:00 and 17:00.  You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.

Safeguarding Commitment Statement

VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.

ED&I Statement

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.

To find out more click “Apply Now”. 

Do you have professional expertise you could use to help a good cause? Are you passionate about animal welfare? Trustees manage the affairs of our local RSPCA Branch to promote and provide animal welfare within the branch area. 

We are the Surrey East Branch of the RSPCA, and it's our vision to live in a world where all animals are respected and treated with compassion. 

Main activities: 

• To be familiar with and support the aims and policies of the RSPCA. 

• To be familiar with our branch rules and follow them at all times. 

• To work with your fellow trustees and branch officers to jointly act in making decisions for the best interest of our branch and the RSPCA. 

• To ensure the branch meets all the minimum animal welfare standards (MAWS). Where they are not met, work with national RSPCA staff to meet the standard as soon as practicable. 

• In conjunction with your fellow trustees and Branch support specialist (BSS), to write, adopt, monitor and review a branch development plan setting out the short and long-term aims of our branch. 

• To actively participate in branch committee meetings and attend the branch annual general meeting, and regional conference. 

• To be aware of the outcome of regional board meetings and support regional initiatives. 

• To attend the trustee training course. 

• To actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers. 

• To welcome new trustees and volunteers to the branch. 

About the RSPCA

We’re proud to be the oldest welfare charity in existence

• We were the first to introduce a law to protect animals and we work hard to ensure that all animals can live a life free from pain and suffering. 

• Through our campaigns we raise standards of care and awareness of issues for the animals who have no voice. We push for laws to be changed, improving the welfare of animals on farms, in research labs, in the wild, in paddocks or in our homes. 

• Through investigations and prosecutions, we stand up to those who deliberately harm animals to send out a clear message - we will not tolerate animal abuse. 

• Our highly trained officers tackle neglect and cruelty at every level and are working hard to stamp out large-scale serious, organised and commercial animal cruelty. 

• We believe every animal has the right to be counted as an individual. Animals can rely on us to rescue them when they need us most. To rehabilitate them wherever possible, provide them with the very best veterinary care and to find them new homes, either through rehoming or release.

What are we looking for? 

• Most people aged 18 or over are eligible to become a trustee. You will need to become a member of the RSPCA. Good interpersonal skills are important. You do not need to be an expert, although commitment, common sense and the ability to be objective is vital. 

• Specific skills such as finance, fundraising, project management, business experience, and awareness of employment and/or charity legislation can be useful, but not essential. 

• Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and that they accept the post. 

• In addition to our standard declaration of willingness, trustees also need to complete a declaration from the Charity Commission and read their guidance for individuals on who can’t be a trustee or senior manager of a charity. 

What can we offer you? 

• It’s a great way to meet like-minded people who share your enthusiasm for animal welfare. 

• You will have the opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals. 

• New RSPCA trustees are provided with a document “Trustees handbook” and asked to attend a training course which provides information and guidance about a trustee’s role and responsibilities. 

• Ongoing support is also provided by regional and national RSPCA staff in addition to any additional training provided by the relevant branch. 

• Volunteer at the heart of the local community. 

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

We are actively seeking new Trustees for the Acorn Youth Community & Sports Centre in Barton.

We are a charity organisation that has been established since 1965 and was originally created for the youth of Barton. Over the years we have developed the centre into a thriving Youth, Community & Sports Centre.

The centre has been supported by local people who have given us their precious time which has made us who we are today. Now we need YOU! We are seeking fresh eyes and support to bring the centre to the next level. Can you give some of your time and share ideas to further the longevity and success of our centre.

Job Summary
The Trustee plays a pivotal role in overseeing the governance and strategic direction of the organisation. This position requires a dedicated individual who is passionate about our mission and committed to ensuring the effective management of resources. The Trustee will work collaboratively with other board members to enhance organisational performance, engage with stakeholders, and promote our objectives within the community.

Responsibilities

• Attend board meetings, usually 4 per year, and actively participate in discussions regarding organisational strategy and policy.
• Foster relationships with key stakeholders, including donors, community leaders, and partners to enhance public relations and fundraising efforts.
• Engage in relationship management to strengthen connections with existing supporters while identifying potential new funding sources.
• Support the development of strategic plans that drive organisational growth and sustainability.

Skills

• Strong relationship management skills, demonstrating an ability to build rapport with diverse stakeholders.
• Excellent public relations capabilities, with a knack for communicating effectively both verbally and in writing.
• Proven customer service skills, ensuring that all interactions reflect positively on the organisation.
• Experience in fundraising activities, showcasing an understanding of donor engagement strategies.
• A keen interest in market trends related to non-profit organisations and community engagement initiatives.

This role is ideal for individuals seeking to make a meaningful impact within their community while utilising their skills in governance, relationship building, and strategic oversight.

Please note, this is a voluntary position.

Position Overview:
The Customer Service Representative (CSR) plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

1. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Exciting Volunteering Opportunity: Join CGD Society as Secretary to the Board of Trustees 

Are you passionate about governance and looking to make a meaningful impact? The CGD Society (CGDS) is seeking a dedicated individual to join the trustee board as Secretary of the Board. This position offers a unique chance to lead on governance initiatives while collaborating closely with a supportive team of Trustees and staff.

As Secretary, you’ll wear two important hats:

• Company Secretary: Keeping our records in order, organising board meetings, and ensuring timely filings with regulatory bodies.

• Governance Lead: Driving best practices, staying ahead of regulations, and working to strengthen our charity's governance framework.

You'll have strong support from our Chair, Treasurer, Executive Director, and the Governance & Finance Subcommittee. 

We’re looking for someone who’s committed and wants to make a difference in supporting those affected by CGD, Chronic Granulomatous Disorder, a rare genetic disorder. With resources like our Governance Calendar and guidance from experienced colleagues, you’ll have everything you need to succeed.

To find out more please read the job specification.

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. 

Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace. 

Join us in leading positive change!

Quilombo UK is looking for an experienced Research Assistant, who would love to join a growing organisation.

The Research Assistant role offers a great opportunity for the right person who is looking to: 

• Gain experience in the Third Sector. 

• Develop their skills and management experience; or just simply 'give something back to their community'.

The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Since its creation, Quilombo UK has collected a great amount of information, evidence and items through projects, fundraisers, events etc.

• We are looking for a team member to find published materials related to Quilombo UK key objectives and interests, especially cultural and racial diversity, and stereotypes in UK communities. The materials include all types of evidence, articles, journals, newspaper columns, local and global news stories. 

• The researcher will help to collect information that can be used as an evidence base to help inform future activities, and also in exhibitions, workshops, and community events. 

• We are looking for a self-starter who can source, collect, and share relevant materials independently. You will also be working closely with our Professional Development Programme participants in relevant areas such as Marketing and PR.

• Provide written reports as and when required. To undertake additional duties as required for the role.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential:

• You will need to have good written skills and be able to explain concepts and projects concisely and accurately. 

• You will be self-starting and willing to research the various projects that we have carried out and catalogue all the evidence collected.

• You will need to have good communication and team-working skills as you will be working closely with Marketing & PR and other members.

• Committed to working with the community with a passion for helping others less fortunate.

• Be computer literate - a good understanding of Microsoft Word is essential and Excel skills are beneficial although support from other members will be provided if necessary.

• To show professionalism at all levels and in all environments 

• Be a strong team player.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

• Proficiency in Microsoft and Excel

• Can work without much supervision.

The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Join our amazing volunteer team to raise awareness of the issues affecting blind and partially sighted people in relation to sport. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to sports clubs, sporting venues and facilities and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a sporting world without barriers.

What you’ll be doing
1. Talks to sports and physical activity providers to support and encourage them to consider the needs of blind and partially sighted people by sharing your story to audiences, for example, local leisure centres, sporting venues and sports clubs.
2. Delivering talks to raise awareness of existing sporting and physical activity opportunities for blind and partially sighted people.
3. Representing RNIB as an Ambassador for the Community Connection service.

What you’ll gain from the role
1. A chance to give something back in an area you are passionate about.
2. A chance to make a difference with a sense of achievement.
3. A chance to build a strong community of sports people with sight loss.
4. A chance to be part of a team of like-minded people, increasing your confidence and skills to talk to groups of people with impact, with an opportunity to develop your role into delivering independently over time.
5. Opportunity to explore different roles within our organisation including our internal recruitment vacancies

In return for donating your time we will support you with:
1. A rewarding role
2. A great Induction and Training, in particular training in public speaking and story telling will be given.
3. A supportive Manager
4. Regular catch-ups
5. Expenses
6. An opportunity to connect with other volunteers

How often will I be needed?

• 4 Hours per Month

Key requirements

• This role requires 1 reference.

Location

Region

• Scotland

Who this opportunity will suit

• This role is reserved for blind and partially sighted applicants

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• You’ll ideally have 1. Lived experience in playing, spectating, or delivering sport or physical activity sessions as a blind or partially sighted person. 2. Lived experience of issues affecting blind and partially sighted people in relation to sports and physical activity. 3. Be comfortable speaking to different audiences to share your sporting story, or a willingness to try with our support. 4. Have effective communication skills. 5. An outgoing friendly approach to meeting new people

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Job Title: Bid Writer Assistant                                                                         

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Bid Writer to support Quilombo UK in securing vital funding and resources to further our mission. This remote volunteer role is ideal for someone who is passionate about community impact, writing, and making a meaningful difference in the Third Sector. You'll work with a supportive team, gain hands-on experience in funding applications, and help shape the sustainability of impactful community programmes.

Position Overview:
The Bid Writer Assistant plays a key role in researching, drafting, and editing compelling proposals and funding applications for various projects run by Quilombo UK. The role involves close collaboration with department leads, collecting relevant data, and ensuring submissions align with organisational goals and funder expectations. It offers the flexibility to work independently, with the support of experienced professionals and tailored training where required.

Key Responsibilities:

Proposal & Bid Development:

• Research, draft, and edit funding proposals tailored to specific grants, donors, and partners.

• Review and refine existing proposals to ensure clarity, compliance, and impact.

• Collaborate with internal teams to gather relevant content, project insights, and financial information for bids.

• Develop supporting documents and presentations to accompany applications.

Strategic Input & Collaboration:

• Contribute to the bid strategy, suggesting creative and relevant ideas aligned with organisational goals.

• Maintain and manage a structured “bid plan” with timelines, approval processes, and submission deadlines.

• Liaise with HR, Finance, Marketing, and Project teams to align bid content with current projects and strategic direction.

Reporting & Organisation:

• Ensure accurate tracking and reporting of bid statuses.

• Organise bid-related documentation, supporting strong internal knowledge management.

Required Qualifications:

Education:

• Bachelor’s degree or equivalent experience in English, Communications, Business, or related fields.

Experience:

• Prior experience writing funding proposals or grant applications.

• Familiarity with fundraising, community initiatives, or nonprofit funding is desirable.

Skills:

• Strong written communication and persuasive writing skills.

• High attention to detail, organisation, and ability to meet tight deadlines.

• Proficiency in Microsoft Word; Excel knowledge is a plus.

• Confidence in researching, planning, and collaborating across teams.

• Ability to work independently and maintain professionalism and confidentiality.

Benefits:

• Gain real-world experience in nonprofit fundraising and proposal writing.

• Work with a collaborative and values-driven team.

• Receive feedback and development opportunities in bid strategy and funding.

• Build a strong portfolio of written proposals and funding successes.

• Flexible working hours with full remote access.

• Reimbursement of travel expenses if attending occasional in-person meetings.

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.