Manager volunteer roles in hereford, powys

Production Assistant

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance. We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.To learn more about our impactful work at Quilombo UK, we encourage you to explore our website and YouTube channel. 

 Join us in leading positive change!

Role Overview

As a Production Assistant, you will support the Video Production Manager and team in all stages of video production, focusing primarily on the pre and production phase. Your role will be crucial in ensuring that our video projects are well-planned and executed smoothly. You will be involved in tasks ranging from script writing to stage setting, ensuring that all necessary preparations are in place for successful video production.
 

Main Responsibilities

• Collaborate with the Video Production Manager to develop and refine scripts for various video projects, conducting research to gather relevant information and insights to inform script content and invite guests when necessary.

• Assist in planning and setting up stages for video shoots, including arranging props, lighting, and other necessary equipment, and coordinate with the production team to ensure all stage elements are in place.

• Work with the Video Production Manager to create detailed production schedules and timelines, and coordinate with cast, crew, and other stakeholders to ensure everyone is informed of shoot dates and times.

• Assist in identifying and securing suitable locations for video shoots, conducting site visits to assess the suitability of locations and addressing any logistical considerations.

• Organize and manage all production materials and resources, including scripts, shot lists, and production notes, ensuring all necessary permits and permissions are obtained for filming locations.

• Act as a point of contact between the pre/production team and other departments, ensuring smooth communication and collaboration, and provide regular updates to the Video Production Manager on the progress of pr/production tasks.

Essential

• Provide production assistance as needed (e.g. props, crafty, runner duties)

• Good interpersonal skills with ability to get on with people at all levels.

• Strong organizational and time management skills.

• Excellent written and verbal communication abilities.

• Creativity and attention to detail in script writing and stage setting.

• Experience in camera set-ups for live events /ob-doc /scripted content

• Appropriate DIT practices for media management 

• Working knowledge of audio production and basic audio set-ups for live events and recorded audio. 

• To show professionalism at all levels and in all environments

• Proficiency with Google Workspace/Microsoft Office

• Working knowledge of file codecs and wrappers

• Digital Asset Management (Utilising enterprise versions of Google Drive etc)

• Coordinating the activities of writers, directors, managers, actors, and other personnel throughout the production process

Desirable

• Committed to working with the community with a passion for helping others less fortune 

• 1 + years of production in broadcast and film

• Understanding of broadcast acquisition standards for file deliveries

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

We are seeking a new Chair for the Scottish Workforce Professional Development Board (WPDB). The group has been working for five years to deliver their skills plan for Scotland, and is well established with 12 members from a variety of different stakeholders in Scotland, including employers, education providers and government agencies.

The UK WPDB is the lead on workforce policy, with a vision of growing the attractiveness of working in the sport and physical activity sector and of ensuring that all customers and consumers have a safe and excellent experience.  The Scottish WPDB was established to ensure the successful delivery of UK-wide workforce policy and strategy within Scotland, reflecting the significant differences between each of the home nations in areas such as legal systems, education policy, funding, delivery infrastructure and career pathways.   It has the flexibility to operate in line with the Scottish policies and priorities.

We are looking for an individual who understands the sector’s workforce requirements within Scotland and has an ambitious view for what the future could look like.  You will have a proven ability to drive strategic discussions around workforce policy, and to provide effective leadership to the rest of the Board. 

WMDAS is a charity, part funded by the Welsh Government and is accredited by Driving Mobility. Referrals are accepted from individuals, DVLA, Motability and numerous other organisations.  Our purpose is to offer disabled drivers and passengers of all ages specialist advice and assessments to find solutions for their outdoor mobility. 

We are looking for people who may be considering taking their first step in a trustee role or may have been involved with trusteeship previously. Our trustees bring their skills, energy, enthusiasm and commitment to the role and play a vital role in making sure that the Wales Mobility & Driving Assessment Service (WMDAS) achieves its core purpose.

They oversee the overall management and administration of the charity. They also ensure WMDAS has a clear strategy and that our work and goals are in line with our vision.  Board members act as a group and have a collective responsibility to support and challenge the management team to enable WMDAS to grow and thrive and through this achieve our mission.

Trustee Duties are to:

· Support and provide advice on the WMDAS purpose, vision, goals and activities

· Approve operational strategies and policies, and monitor and evaluate their implementation

· Oversee the WMDAS financial plans and budgets and monitor and evaluate progress

· Ensure the effective and efficient administration of the organisation

· Ensure that key risks are being identified, monitored and controlled effectively.

· Review and approve the WMDAS financial statements.

· Keep abreast of changes in the WMDAS operating environment.

· Contribute to regular reviews of the WMDAS own governance. Attend Board meetings adequately prepared to contribute to discussions

· Contribute to the broader promotion of the WMDAS objects, aims and reputation by applying your skills, expertise, knowledge and contacts.

Trustees are: Willing and able to understand and accept responsibilities and liabilities as trustees and to act in the best interests of the organisation. Effective communicators who participate effectively in discussion. Enthusiastic for our vision and mission

Time Commitment: There are 3 or 4 board meetings annually plus an Annual General Meeting. Currently meetings are held remotely via Zoom or in person at our mobility centre in Cardiff if possible, additionally trustees are available via email as required.

This is a voluntary position, but reasonable expenses are reimbursed.

Events Officer has the responisbility of organising (along with the help of a Trustee Events Manager) our magical visits to children/adults with LD, this could be at the hospital, social groups, refugee centres, libraries etc etc.

They will monitor the chapter email for submitted event booking forms (some of these will come from events organised by the Events Manager on Trustees). These will then be added to the calendar and advertised to volunteers. They will ensure each event organised has a handful of volunteers confirmed within a week of the event itself. They will then provide information and support to a Lead Volunteer to run the events. They will ensure that regular events are being attended by volunteers and that they have the costume and materials that are needed for these. They will follow up after events to ensure social media posts are made, hours are uploaded and that costumes are returned. They will ensure that all volunteers are attending events.

Events Officer has the responisbility of organising (along with the help of a Trustee Events Manager) our magical visits to children/adults with LD, this could be at the hospital, social groups, refugee centres, libraries etc etc.

They will monitor the chapter email for submitted event booking forms (some of these will come from events organised by the Events Manager on Trustees). These will then be added to the calendar and advertised to volunteers. They will ensure each event organised has a handful of volunteers confirmed within a week of the event itself. They will then provide information and support to a Lead Volunteer to run the events. They will ensure that regular events are being attended by volunteers and that they have the costume and materials that are needed for these. They will follow up after events to ensure social media posts are made, hours are uploaded and that costumes are returned. They will ensure that all volunteers are attending events.

Award-winning theatre company One Tenth Human is seeking people with a passion for developing children’s STEM potential to join our Board of Trustees. Could you help us succeed with our next adventures?

One Tenth Human is an award-winning theatre company based in Lancaster, led by Artistic Director Sarah Punshon. We are a registered charity (no. 1195497), on a mission to empower primary-age children with better stories about their own potential. We explode myths and expectations when it comes to science, technology, engineering, arts, and maths (“STEAM”) because too many children reach adulthood believing these subjects are not for “people like me”. We want to change this.

We create and tour interactive theatrical adventures nationally to arts venues, libraries, schools, and village halls. Since our formation in 2016, we have been commissioned and co-produced by Shoreditch Town Hall, Z-arts, China Plate, Polka Theatre, Tutti Frutti, Big Imaginations, ARC Stockton, The Dukes Lancaster, and Lancaster Arts. We reach nationally, but are deeply embedded in our local region, working closely with schools, community groups, charities, and higher education partners to incubate new work and give more children the chance to take part in our life-changing adventures.

Our current Board has expertise in the arts, business management, charities, and STEM public engagement. You can find out more about them here.

The Board meets for 90 minute meetings every quarter on Zoom, with occasional in-person Away Days.

Written information is sent out a week before each meeting, requiring careful reading and consideration. Trustees may take on additional tasks suitable to their area of expertise between meetings, but the role is fundamentally one of governance and strategic guidance.

We are currently recruiting for Board members with the following skills:

(A) Financial Management Trustee. We are seeking a Board member who would be able to support our financial management, working with the Treasurer (and our accountant) to oversee financial planning, processes, and compliance. Your experience might be an accountancy qualification, experience with charity financial management, experience in business, or similar. Your role would include joining our Budget Working Group, which meets quarterly, one to two weeks before each Board meeting.

(B) Board Members. More broadly, we are keen to recruit Board members who have any one (or more!) of the following areas of expertise:

• ○  Marketing/PR;

• ○  Fundraising / philanthropy;

• ○  Charity governance / legal;

• ○  IT;

• ○  Children aged 3-10 years - whether as a teacher, parent, carer, or volunteer;

• ○  Education, particularly primary education;

• ○  Science, technology, engineering or maths: this might mean in industry, in academia, in

  museums, or another public engagement area. In addition, we expect all Board members to have:

• ○  Interest in our work

• ○  A commitment to diversity, equity and inclusion across all aspects of society

• ○  The equivalent of about 1 day per month to devote to us.

  We would be particularly interested to talk to applicants who are based or have networks in the North-West, but this is not essential. Our meetings are via Zoom and current Trustees are based in Manchester, Leeds, York, and London.

We are looking for someone who shares our values to join us as a Music Education Trustee, maximising the impact of our music education strategy in helping children and young people from families on low income in Surrey to make music.

Specific Tasks

Identifying, developing and overseeing appropriate group teaching and ensemble projects in primary and secondary schools with high pupil premium ratios. Such  projects will be funded or co-funded by CKT but delivered by other established music education providers 

Managing CKT’ s interface with

• Surrey Arts (including at chief executive and area manager level),
• Surrey state schools  as potential beneficiaries of CKT’s work
• other providers of music education in Surrey including Rock Schools

Working with:

• CKTs music education advisers to help define and deliver the above
• the bursaries trustee/manager to ensure that the criteria and process for CKTs bursaries maximises CKT’s impact
• the marketing and communications manager to best market what CKT offers to schools and music teachers
• Trustees, taking the lead on fundraising in developing applications for grants to fund CKT’s project work
• Acting as one of CKT’s Trustees and Directors attending and contributing to board meetings
• Performing such other tasks and activities for CKT as skills and time allow

Skills and experience required

In depth experience of music education at primary and/or secondary level

This will probably have been gained through practical experience either as a successful school head of music and/or in a county music service and/or in a music education charity or provider  

Position Overview:
The Programme Specialist is critical in supporting the delivery of a high-impact employability and skills development programme. Working under the guidance of the Programme Lead, this position focuses on coordinating projects, managing participant engagement, and ensuring the smooth execution of training initiatives, mentorship activities, and job placement efforts. The Programme Specialist directly empowers individuals to achieve workforce readiness and sustainable employment.

Key Responsibilities:

1. Project Coordination:

   • Assist in managing day-to-day activities of the programme, including onboarding, skills assessments, and skills development of participants.

   • Track progress against programme milestones (e.g., participant enrollment and completion rates) and flag delays to the Programme Lead.

2. Participant Support:

   • Serve as a primary point of contact for participants, addressing inquiries and providing guidance on programme resources, training modules, and job search tools.

   • Maintain accurate participant records, including attendance, skill assessments, and post-program outcomes.

3. Stakeholder Engagement:

   • Support the Programme Lead in building relationships with internal stakeholders.

4. Data Management & Reporting:

   • Collect and analyse data on participant progress, employment outcomes, and programme effectiveness using CRM systems or databases.

   • Prepare regular reports for the Programme Lead to inform decision-making and demonstrate impact to funders/stakeholders.

5. Logistics & Compliance:

   • Manage programme materials, including training resources, digital platforms, and participant handbooks.

   • Ensure compliance with programme guidelines, confidentiality policies, and grant reporting requirements.

1. Continuous Improvement:

   • Gather feedback from participants and partners to identify opportunities to enhance programme delivery.

   • Support the implementation of new tools or processes to improve efficiency and participant satisfaction.

Required Qualifications:

• Education: Bachelor’s degree in Social Sciences, Education, Human Resources, or a related field.

• Experience:

  • 1–3 years in programme coordination, workforce development, adult education, or a similar role.

  • Experience working with diverse populations, including youth, underserved communities, or career changers.

• Skills:

  • Strong organisational and multitasking abilities, with attention to detail.

  • Proficiency in Google products (Forms, Sheets, Docs, Slides) and familiarity with CRM tools.

  • Excellent interpersonal and communication skills for engaging participants and stakeholders.

  • Basic data analysis and reporting capabilities.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Position Overview:
The Programme Specialist is critical in supporting the delivery of a high-impact employability and skills development programme. Working under the guidance of the Programme Lead, this position focuses on coordinating projects, managing participant engagement, and ensuring the smooth execution of training initiatives, mentorship activities, and job placement efforts. The Programme Specialist directly empowers individuals to achieve workforce readiness and sustainable employment.

Key Responsibilities:

1. Project Coordination:

   • Assist in managing day-to-day activities of the programme, including onboarding, skills assessments, and skills development of participants.

   • Track progress against programme milestones (e.g., participant enrollment and completion rates) and flag delays to the Programme Lead.

2. Participant Support:

   • Serve as a primary point of contact for participants, addressing inquiries and providing guidance on programme resources, training modules, and job search tools.

   • Maintain accurate participant records, including attendance, skill assessments, and post-program outcomes.

3. Stakeholder Engagement:

   • Support the Programme Lead in building relationships with internal stakeholders.

4. Data Management & Reporting:

   • Collect and analyse data on participant progress, employment outcomes, and programme effectiveness using CRM systems or databases.

   • Prepare regular reports for the Programme Lead to inform decision-making and demonstrate impact to funders/stakeholders.

5. Logistics & Compliance:

   • Manage programme materials, including training resources, digital platforms, and participant handbooks.

   • Ensure compliance with programme guidelines, confidentiality policies, and grant reporting requirements.

1. Continuous Improvement:

   • Gather feedback from participants and partners to identify opportunities to enhance programme delivery.

   • Support the implementation of new tools or processes to improve efficiency and participant satisfaction.

Required Qualifications:

• Education: Bachelor’s degree in Social Sciences, Education, Human Resources, or a related field.

• Experience:

  • 1–3 years in programme coordination, workforce development, adult education, or a similar role.

  • Experience working with diverse populations, including youth, underserved communities, or career changers.

• Skills:

  • Strong organisational and multitasking abilities, with attention to detail.

  • Proficiency in Google products (Forms, Sheets, Docs, Slides) and familiarity with CRM tools.

  • Excellent interpersonal and communication skills for engaging participants and stakeholders.

  • Basic data analysis and reporting capabilities.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Reports to: Chief People Officer
Direct Reports: HRBP Lead, HR Managers
Team Structure: Six HR Teams (HRBP team, Recruitment, Learning & Development, Volunteer Relations, Policy, and Engagement) – supported by Senior HR Officers and HR Officers
Location: Remote, UK-based
Time Commitment: 12 months minimum | Part-time | Flexible hours

About the Role
We are seeking a volunteer Head of HR to lead and oversee our HR function at a pivotal time in YouthAdvantage UK’s ambition to become a registered charity.

Reporting into the Chief People Officer, you’ll provide strategic leadership to a multi-layered HR structure, directly managing our HRBP Lead and HR Managers, and overseeing five core teams that support the organisation’s people and culture strategy.

This is an ideal opportunity for an experienced HR leader who wants to give back by mentoring the next generation of HR professionals, shaping policy and practice, and helping us build a strong, inclusive, and values-led volunteer workforce across the UK.

Please note: This is a voluntary and unpaid role. There is no direct financial compensation or future paid opportunity attached.

Key Responsibilities
•Provide overall leadership to the HR function, ensuring alignment with the organisation’s mission and values.
•Manage and coach HRBP Lead and HR Managers to ensure smooth delivery across all people-related functions.
•Oversee and guide the five core HR teams:
oRecruitment – ensuring effective onboarding of skilled and diverse volunteers.
oLearning & Development – supporting volunteer upskilling and capability-building.
oVolunteer Relations – maintaining engagement, support, and wellbeing.
oPolicy – upholding inclusive, clear, and robust HR governance.
oEngagement – fostering culture, recognition, and retention.
•Partner with the Chief People Officer on strategic planning, workforce design, and key organisational initiatives.
•Lead succession planning and ensure continuity across all volunteer HR roles.
•Monitor performance and facilitate cross-team collaboration.
•Champion inclusive, accessible practices across the organisation.

What We're Looking For:
We’re looking for someone who’s experienced enough to hit the ground running and humble enough to grow with us. 
You’ll be most successful in this role if you have:
•Solid operational HR experience, ideally across generalist and specialist areas such as recruitment, employee relations/law, L&D, and policy.
•Previous line management experience, with a demonstrable record of supporting and developing HR team members or volunteers.
•A practical, sleeves-rolled-up approach - someone who is hands-on, accessible, and able to get things done in a busy, volunteer-led environment.
•A strategic mindset, but also the willingness to dig into day-to-day HR activity and problem-solving.
•A collaborative, coaching-ready attitude - this is a great opportunity for someone who has enough experience to stand on their own feet, but is open to being coached by the Chief People Officer to further develop their leadership style.
•Good communication and people skills, with the ability to work across different functions and with a wide range of volunteers.
•An interest in or understanding of the third sector and volunteer engagement is a bonus, but not essential.
•Experience working remotely or in hybrid teams is helpful.
•Above all, a genuine passion for youth empowerment and a belief in what we’re building at YouthAdvantage UK.

What You’ll Gain
•A chance to lead a national HR function with real-world complexity and purpose.
•The opportunity to mentor and develop emerging HR talent.
•Practical experience shaping HR strategy within the third sector.
•Recognition through:
oLinkedIn testimonial and reference
oA public thank you post
oPermission to list YouthAdvantage UK as an employer on your CV/LinkedIn
oA written reference upon completion of your commitment

Important Information
This role is completely voluntary. There is no financial payment, benefits, or employment status. It is ideal for experienced HR professionals looking to give back, stay active in leadership, or contribute to a values-led organisation in a meaningful way.

Apply Now
If you're ready to roll up your sleeves and help shape a dynamic, inclusive, and youth-focused volunteer organisation, we’d love to hear from you.

National Clinical Officer (Paramedicine & AHPs)

Volunteer Role | Approx. 25 hours per month | 2 posts available
Location: 1 x South Wales | 1 x North Wales
(While each role will focus mainly on its base area, there is an expectation of providing support across all of Wales when required.)

About St John Ambulance Cymru

We’re Wales’ leading first aid charity, dedicated to saving lives and enhancing community health. Every day, our volunteers deliver care, compassion, and professional expertise across the nation — from first aid cover at local events to frontline support alongside the NHS.

About the Role

We’re looking for two National Clinical Officers (Paramedicine & AHPs) to join our National Clinical Team.
These key volunteer leadership roles will provide strategic clinical leadership, management, and expert advice to ensure our clinical services remain safe, compliant, and of the highest quality.

Working closely with the National Clinical Lead (Paramedicine & AHPs) and the wider National Clinical Team, you’ll help shape the direction of Paramedicine and Allied Health Professional practice across St John Ambulance Cymru.

Key Responsibilities

• Lead on the development and implementation of national clinical strategies.

• Support the recruitment, development, and engagement of Paramedics, Associate Ambulance Practitioners, and AHPs within the organisation.

• Provide expert advice on clinical governance, regulatory standards, and medicines management.

• Collaborate with colleagues across Wales to share best practice and deliver quality improvement initiatives.

• Represent St John Ambulance Cymru on relevant committees, forums, and professional networks.

• Support and mentor volunteers and healthcare professionals to maintain excellence in practice.

What You’ll Gain

• A unique opportunity to shape the future of Paramedicine and AHP practice in Wales.

• Experience in national-level clinical leadership.

• Professional mentorship and CPD opportunities through the National Clinical Team.

• The chance to represent your profession across Wales and the wider UK.

• The satisfaction of making a real difference within Wales’ leading first aid charity.

About You

You'll be registrated on the Health and Care Professionals Council (HCPC) with at least three years’ clinical experience. You bring energy, integrity, and strong leadership skills, and you’re comfortable influencing and collaborating at all levels.

You understand the opportunities and challenges of working within a volunteer-led organisation, and you’re committed to upholding our core values: Compassion, Quality, Inclusion, and Integrity.

Essential Requirements:

• HCPC registration

• Enhanced DBS clearance

• Valid First Aid and Group B Safeguarding qualifications - gaining this can be supported 

• Level 3 Safeguarding Adults & Children

• Minimum three years’ clinical experience

• Strong communication, problem-solving, and stakeholder engagement skills

Commitment

Approx. 25 hours per month
Initial three-year term, with the option to extend for a further three years.
Mentorship, training, and ongoing professional support are provided.

Organisation: Make a Smile
Location: Remote (with opportunities for in-person collaboration depending on projects)
Commitment: Flexible, approx. 4–6 hours per week

About Make a Smile

At Make a Smile, we believe in creativity and innovation to ensure children and volunteers alike have the best experience possible. We’re constantly looking for fresh, forward-thinking ideas to improve how we work, and our Innovations Officers play a vital role in bringing those ideas to life.

The Role

As an Innovations Officer, you’ll take the lead on a unique innovation project—overseeing it from idea to reality. Each project is designed to keep our charity current, exciting, and impactful, whether that’s through new activities, resources, or systems that improve how we operate.

You’ll work with and manage a dedicated Innovations Subcommittee, guiding the project through planning, testing, reviewing, and rolling out across chapters. This is a brilliant opportunity for someone who enjoys problem-solving, project management, and bringing creative ideas to life.

The Innovations Officer will:

• Create a clear project outline (aims, budget, timeline, required skills, and success criteria).

• Recruit and manage a subcommittee, ensuring the right mix of skills to make the project a success.

• Oversee project administration, including risk assessments, task logs, and reflection templates.

• Design, test, and pilot the project, gathering feedback from volunteers and chapters.

• Evaluate and improve the project through multiple testing rounds before rollout.

• Support full implementation, ensuring it becomes embedded into the charity’s work.

• Keep trustees updated with regular progress reports and updates at leadership meetings.

What We’re Looking For

• Strong organisational and project management skills.

• Creativity and a problem-solving mindset.

• Ability to lead and support a team of volunteers.

• Willingness to adapt, reflect, and improve upon feedback.

• An interest in developing new ideas and approaches.

• No specific technical background is required—just enthusiasm and commitment!

What You’ll Gain

• Hands-on experience managing a project from start to finish.

• Skills in leadership, delegation, and innovation.

• The chance to bring your ideas to life and see them make a real difference.

• A collaborative, supportive environment with other volunteers.

Time Commitment

This role is flexible and can be done remotely. We ask for around 4–6 hours per week, though this may vary depending on the stage of your project.

Home-Start Suffolk is seeking an exceptional individual to join our Board of Trustees as Vice Chair.
This is a unique opportunity to play a key leadership role in a well-established and growing charity that
supports families across Suffolk. As Vice Chair, you will work closely with the Chair, CEO and wider Board to
help shape our strategic direction, support strong governance and ensure we continue to meet the needs of
families in our communities.

We are specifically looking for someone with charity governance experience. You will bring a solid
understanding of how effective boards operate and feel confident supporting other trustees, offering
constructive challenge and helping to ensure the charity meets its legal and strategic responsibilities.
This Vice Chair role is part of our wider trustee recruitment and we welcome applicants who bring any of the
following:

• Experience or knowledge of the local charity or voluntary sector
• Understanding of family support or volunteer management
• Strong networks and connections within local businesses
• Previous involvement with Home-Start Suffolk as a volunteer or someone who has received support
• A passion for making a difference in your community

Interested?
We would love to hear from you. more information and a candidate pack can be found on our website.

Closing date: This is an open and rolling recruitment
Interviews: Held as applications are received
 

Position Overview:
The Programme Coordinator provides critical administrative and logistical support to ensure the smooth operation of the employability and skills development programme. As the first point of contact for participants, this role focuses on managing inquiries, maintaining records, coordinating schedules, and facilitating seamless communication between participants, trainers, and stakeholders. The Programme Coordinator plays a vital role in ensuring participants feel supported and programme activities are delivered efficiently.

Key Responsibilities:

1. Participant Engagement & Support:

   • Serve as the primary contact for participants, responding to inquiries via phone, email, or in person, and providing guidance on programme logistics, enrollment, and resources.

   • Manage participant registration, onboarding, and attendance tracking for workshops, training sessions, and events.

2. Administrative Coordination:

   • Maintain accurate and up-to-date participant records, including personal details, progress updates, and post-programme employment outcomes, ensuring compliance with data protection policies.

   • Schedule and coordinate meetings, training sessions, and stakeholder events, including room bookings, material preparation, and calendar management.

3. Documentation & Reporting:

   • Prepare and distribute programme-related materials, such as handbooks, training agendas, and certificates of completion.

   • Assist in compiling data for reports on participant engagement, attendance, and feedback to support programme evaluation.

4. Logistics & Communication:

   • Manage programme logistics, including training materials, technology setups, and participant resources.

   • Draft and send routine communications (e.g., reminders, updates) to participants, trainers, and partners.

5. Compliance & Record-Keeping:

   • Ensure all participant files and programme documentation adhere to organisational policies and grant requirements.

   • Support audit processes by maintaining organised participant consent forms, evaluations, and feedback records.

Required Qualifications:

• Education: A high school diploma is required; an associate’s or bachelor’s degree in administration, communications, social sciences, or a related field is preferred.

• Experience:

  • 1–2 years in administrative support, customer service, or programme coordination, preferably in education, non-profits, or workforce development.

  • Experience managing high-volume inquiries and maintaining detailed records.

• Skills:

  • Exceptional organisational skills with the ability to prioritise tasks in a fast-paced environment.

  • Strong verbal and written communication skills, with a customer-service-oriented approach.

  • Proficiency in Google products (Forms, Docs, Sheets, Slides) and familiarity with databases or CRM systems.

  • Attention to detail and commitment to accuracy in data entry and reporting.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.