Managing director jobs in london

JOB OPPORTUNITY

Job Role:

Deputy CEO

Start Date:

ASAP

Contract:

Permanent / Full time

Salary:

£50,000 per annum plus additional benefits

Location:

Remote working from home with occasional travel

Closing Date for Applications:

6th August 2025

Interviews likely to be on

18th/19th August 2025

Role Overview

Advocacy After Fatal Domestic Abuse (AAFDA) was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003. Each year, more than 200 families lose a loved one to domestic homicide or suicide or sudden death following domestic abuse. We help these families in many ways, our prime function being to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after fatal domestic abuse. 

AAFDA are recruiting a Deputy CEO to join our remote team to play a pivotal role in ensuring our operational success, driving key programmes, enhancing organisational performance, and supporting income generation efforts.

As Deputy CEO, you will be a key leader in transforming our vision into action. Working closely with the CEO, you will ensure the smooth running of the charity’s day-to-day operations and your leadership will enable AAFDA to reach new heights in both impact and growth.

We need someone with the passion and conviction to help us push for the big changes needed and the expertise to develop and position our strategy, influencing, campaigning and fundraising accordingly. The right person will be comfortable embracing chaos, and will convey resilience and calmness under pressure.

We welcome applications from candidates with experience of domestic abuse.  We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.

To Apply: Please see the job description and person specification. Please apply by submitting your C.V. and a supporting statement, which will be no longer than 4 sides of A4 and covers your experience and ability to fulfil the person specification.

Executive Personal Assistant - 3-Month Contract
Location: Central London / Hybrid
Start Date: Immediate
Duration: 3 months
Hourly Rate: £31/hour

We are seeking an experienced Executive Assistant who has supported at a senior level to join a respected not-for-profit organisation. Reporting to an incoming Director, this role suits someone confident, proactive, highly organised, who thrives in a fast-paced environment and is comfortable juggling priorities and dealing with senior-level internal and external stakeholders.

Key Duties

• Extensive Diary and Inbox management
• Being a gatekeeper for the director and triaging their inbox
• Attending and administering a variety of committees, including minute taking at a high level, with a quick turnaround time, collating & preparing papers and packs for the committees.
• Attending and administering the weekly team SLT meeting
• Working alongside the other senior Executive Assistants, booking both national and international travel - including accommodation and flights.
• Responding and liaising on behalf of the director, dealing with senior level internal and externalStakeholders, including managing inbound queries.

What you'll need to succeed

• High level experience working as an Executive Assistant at Director or C-Suite level
• Experience working within Higher Education, Government, Local Authorities, Membership organisations is preferable.
• Extensive Diary and Inbox management.
• Experience of arranging international and national travel.
• Experience in support committee meetings
• Experience and evidence of dealing with senior-level stakeholders, ideally within the public sector or at academic level.
• High level verbal and written English skills
• Strong interpersonal skills as you will be working as part of a large team
• Flexibility and adaptability will be very key in this role, as you will be dealing with a range of personalities and in different environments.

What you'll get in return
Flexible working options could be available after the first couple of weeks.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

You’ll be responsible for the effective provision of comprehensive HR services for XLP, develop highly effective relationships across the team, maintaining a real understanding of their challenges and opportunities. You’ll partner with Line Managers on a range of HR duties encompassing the entire employee life cycle, including implementing an HR software platform and reporting, employee relations case work, safer recruitment, onboarding and offboarding, staff training and development and more. You’ll ensure we recruit and retain excellent staff to ensure we’re giving our best for young people.

You’ll be happy to manage all aspects of HR and the employee lifecycle, and not be afraid to work autonomously and get stuck in.

ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

Are you friendly, approachable, and detail-oriented? If so, we’d love for you to join our Fundraising Team at ellenor!

As a Supporter Care Administrator, you’ll be a key part of our mission, helping our community raise vital funds for ellenor. We’re looking for a proactive problem solver with strong attention to detail—someone who thrives working with data and is confident using Microsoft Excel.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

If you're ready to embark on a challenging yet rewarding journey in a dynamic and supportive environment, we encourage you to apply today!

Key Responsibilities of the role include:

• Serving as the first point of call for supporter inquiries through phone, post, or email.
• Importing and accurately recording data from multiple sources.
• Collaborating within a team to manage the weekly lottery and ad hoc raffle administration.
• Prioritising that our supporters are at the heart of all that we do and ensuring they feel valued.

Essential requirements of the role include:

• Strong written English skills, with the ability to compose professional emails and draft thoughtful thank-you letters.
• Exceptional I.T. skills, including advanced proficiency in Excel, Word, Outlook, and technical ability to use databases such as Salesforce, Donorflex, Raiser’s Edge, or similar.
• Strong customer service orientation, demonstrated through experience in customer/supporter services and effective communication via phone, post, and email.
• Proven ability to process and check data accurately and consistently, with experience in data entry on a CRM database.
• Ability to quickly pick up new processes and tasks, coupled with the capability to manage a varied workload independently.

This post is subject to UK DBS clearance.

UK Immigration:

ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.

How to apply:
Submit a CV and cover letter, CV’s without a cover letter will not be considered.

We reserve the right to close this position should we receive a good response; therefore, it is advisable to apply early.
The interview process will be ongoing.

At ellenor, we are committed to acknowledging and celebrating our differences, fostering an inclusive environment for all. Join us in building an outstanding and diverse team dedicated to supporting our patients and their families during one of life's most challenging times.

Spectra is looking for a skilled and proactive Finance Manager to join our team. This is a key role supporting the financial health and sustainability of our organisation, which delivers vital services across London’s diverse communities.

The postholder will lead on day-to-day financial operations, reporting, and compliance, and work closely with the CEO and senior team to support strategic planning and decision-making.

Main Responsibilities:

• Manage financial transactions, reporting, and budgeting
• Ensure compliance with financial policies and statutory requirements
• Support the CEO with financial planning and forecasting
• Liaise with external accountants and auditors
• Contribute to organisational development and efficiency

If you’re an experienced finance professional who thrives in a collaborative, mission-driven environment, we’d love to hear from you.

The role offers a mix of remote and office-based working from our South London office.

• Closing date: 9am, 26th August 2025
• Interviews for this post will be held in person at our offices in Vauxhall South London, on Thursday, 4th September 2025.

International Events Manager

Position Objective:

To help manage and coordinate PETA and PETA entities’ Fundraising Events Department

Term of Employment:

Full-time

Location:

Hybrid in London (regular office attendance will be required)

Reports to:

Director, International Fundraising

Salary:

£34,000 - £38,000

Primary Responsibilities and Duties:

• Assist the Assistant Director and Director, International Fundraising, with overseeing the day-to-day operations of the Fundraising Events Department

• Plan, organise, manage, and attend fundraising events held by PETA and PETA entities

• Exercise a lead role in overseeing aspects of PETA and PETA entity fundraising events, both in-person and virtual

• Ensure that event projects remain on schedule and deadlines are met

• Develop relations with event vendors and negotiate contracts and costs to ensure the best possible value

• Analyse data and evaluate events in order to implement strategy to improve event effectiveness

• Oversee the production of invitations, mailings, acknowledgement letters, awards, and other event-related materials

• Oversee the coordination of presentation material, including the creation of scripts and PowerPoint presentations

• Oversee the solicitation of donations and coordinate the production of gift bag materials

• Establish and maintain good communication and relationships with PETA donors and individuals at all levels of PETA and PETA entities

• Manage and track event RSVPs using PETA entities' donor databases and other tracking documents

• Manage event inventory and the shipping, receiving, and storage of event supplies

• Recruit and manage volunteers for events

• Collect and maintain event data, including costs, revenue, and confidential donor information

• Assist the department director and associate director in taking a lead role in the training of new hires in all event planning and departmental aspects

• Perform additional duties assigned by the supervisor

Qualifications and experience:

• Demonstrable event planning experience

• Proven experience with data entry and database maintenance systems

• Proficiency with a variety of Microsoft Office programs

• Proven exceptional oral and written communication and negotiation skills

• Proven ability to maintain strict confidentiality at all times

• Proven ability to establish priorities, organise tasks, work under pressure and meet multiple deadlines

• Proven ability to work both independently and as part of a team

• Professional appearance

• Ability and willingness to travel

• Must have a valid driver's license and a satisfactory driving record

• Commitment to the objectives of the organisation

• Adherence to a vegan lifestyle is strongly preferred

GDWG has an exciting full-time opportunity to join our team working within the casework team, with responsibility for leading our IRC welfare surgeries, volunteer training programme and educational outreach work.

We require blended working from home and from our office in Crawley with Thursday in the office and one other day a week to be agreed. This is a one-year fixed term contract. The role requires an all-rounder who is comfortable giving calm support to people in crisis, can demonstrate a high level of organisational skills in a fast-paced work environment and a passion for educating the public on the issue of immigration detention. 

KEY RESPONSIBILITIES INCLUDE:

• Managing a caseload of clients in detention
• Coordinating Detention Centre drop-ins
• Supporting on research projects
• Leading on educational outreach
• Leading on training IRC-related staff
• Supporting Advocacy and Support Volunteers
• Coordinating volunteer training
• Volunteer coordination

Skills and experience required:

Essential

• Attention to detail
• Empathy with GDWG’s values and mission and with the issues facing refugees, people seeking asylum, and those in or with experience of detention
• Ability and willingness to learn and develop in the role
• Initiative, problem-solving, and resourcefulness
• Reliability
• Ability to build strong working relationships with external contacts and volunteers
• Natural empathy and ability to build trust with those we support in detention
• Non-judgmental attitude and ability to work with clients with unconditional positive regard
• Ability to maintain effective professional boundaries with those we support
• Teamwork and self-reliance: ability to work well with others and also use initiative
• Effective time management and ability to juggle and prioritise competing demands on their time
• Understanding of issues faced by migrants with an unstable immigration status
• Experience using databases
• Experience using Microsoft Word and Excel
• Experience receiving and sending emails

Preferred

• Lived experience of detention/the asylum system or experience of work with refugees, migrants, criminal justice, or human rights
• Experience of work/volunteering in the voluntary sector
• Good understanding of mental health and complex needs
• Experience of safeguarding people with vulnerabilities

Equal Opportunities

GDWG is an equal opportunities employer committed to promoting an environment that isinclusive and free from all forms of unlawful or unfair discrimination and valuesthe diversity of its people. We actively welcome applications from people of all backgrounds including those with lived experience of detention and take every possible step to ensure that no individual will be disadvantaged. We are committed to the employment and career development of disabled people and guarantee an interview to anyone with a disability whose application demonstrates the essential requirements of the role.

Location: Options for role to be site-based (Buckinghamshire or East Yorkshire), hybrid or home-based contract. Some out-of-hours work and regular travel will be required for donor engagement events and meetings.

Salary: Up to £75,000 per annum.

Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking an ambitious and inspiring philanthropy leader to shape the charity’s high-value giving strategy, secure transformational gifts and to work closely with the Director of Income Generation and the CEO to deliver ambitious income growth.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.

Following on from a strategic review, the charity is now looking to build a new Income Generation Directorate, to enable them to transform many more lives across the UK. The Head of Philanthropy will play a central role in this growth, helping Hearing Dogs deliver their goals to diversify income, expand their philanthropy programme and increase engagement and impact.

The role will be responsible for developing and implementing a multi-year major donor strategy to grow income and build a robust pipeline of supporters. You will personally manage a portfolio or high-value prospects and donors, and will lead on bespoke cultivation and stewardship plans, ensuring that all the charity’s donor engagement is tailored, strategic and high-impact. The role also offers a rare chance to build your own high-performing team, recruiting, managing and supporting the development of Principal Gifts and Major Giving members of staff. 

The successful candidate will have a proven track record in personally securing six figure + gifts from individual donors, as well as a background in major donor fundraising, philanthropy or private wealth engagement.  You will have experience of working with senor stakeholders and possess strong relationship management and interpersonal skills. Previous experience of successfully establishing a philanthropy and special events function from scratch in a charity setting would be advantageous.

This is an exciting opportunity to shape and build a high-impact philanthropy function at a moment of huge growth for the charity, with the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.

If you want to lead the pack and help deaf people live well with hearing loss please click through the website for more details 

Closing date: Tuesday 29th July, 9.00 am. 

About the Coalition for Global Prosperity

The Coalition for Global Prosperity (CGP) brings together political, military, business and faith leaders who believe that an effective development budget, alongside an active diplomatic and defence strategy, keeps Britain at the forefront of saving lives, alleviating poverty and bringing freedom, security and prosperity to those who need it most.

At a time when the UK's role in the world is being redefined, Britain is at its best when it acts as a global leader in development as well as in defence and diplomacy. With a smart and effective aid budget, which leverages British expertise, the UK can transform lives.

CGP brings together a wide coalition of aid supporters, with backgrounds from across the military, faith, business and political communities. We organise public and private events to explore the UK's role as a global leader. We regularly host influential figures and thought leaders to speak at our events, previously we have hosted David Attenborough, Julia Gillard, Theresa May, Gordon Brown, Boris Johnson, Bill Gates and David Cameron as speakers. 

You can find out more information about the Coalition and its work on our website. 

Overview / purpose of the role

We’re looking for a Finance & Operations Officer who is interested in developing a career in bookkeeping and/or accountancy within the nonprofit sector. This is an ideal opportunity for someone with 1–2 years of experience in a finance or operations role who is looking to build on that foundation and grow their skills in a mission-driven organisation.

You don’t need to have specific qualifications in finance or accounting - what matters most is a strong interest in charity finance, excellent attention to detail, and motivation to grow professionally. You may have worked in a junior finance, administrative, or operations role, and are now ready to take on broader responsibilities and deepen your expertise.

The Finance & Operations Officer is a central resource within CGP, working with colleagues in the Operations Team, and across the organisation to provide financial and operational support to all areas of our work. They will work closely with the Head of Operations & Evaluation to process invoices, expenses and conduct weekly payment runs, ensuring that all financial policies and procedures are carefully adhered to. They will also support colleagues to follow our financial policies and processes and act as the first point of contact for any questions on these procedures. Additionally, they will provide general administrative and operational support to colleagues as outlined in the below job description. 

Reporting to: Head of Operations & Evaluation

Responsibilities

Finance

• Managing our accounts payable inbox, monitoring all incoming invoices and following up with team members on any missing information if required

• Processing and coding invoices  in Xero accounting software ahead of weekly payment runs

• Checking that correct coding and approval procedures are followed for staff expenses

• Conducting weekly payment runs via our online banking system

• Coordinating our monthly payroll processes (working with external providers)

• Working with the Head of Operations & Evaluation and Director of Finance to support the development of funding proposals

• Working with the Head of Operations & Evaluation and Director of Finance to support financial reporting on grants for external donors

• Supporting the Head of Operations & Evaluation and Director of Finance with general financial administration, record keeping and tracking budgets

• Provide training on expense and invoicing processes to new members of staff and generally acting as the first point of contact for all staff on any finance procedure questions (full training will be provided)

• Supporting the Senior Management Team (SMT) and our Director of Finance to develop the annual organisational budget and report against it quarterly

• Providing budgeting support as required for colleagues internally 

Office Management & General Operational Support

• Acting as the key point of contact between CGP & our coworking office space (organising memberships, meeting room bookings, invoices, printing credits, equipment, internal events etc.)

• Organising post, stationery supplies and managing stocks of office equipment

• Maintain/organise our filing and cloud storage systems logically and efficiently, in a data protection compliant manner.

• Ad hoc IT support as required, including online troubleshooting and logging support requests with service providers when necessary.

• General administrative support to the CEO and Head of Operations & Evaluation

Human Resources

• Support with recruitment processes within CGP, including assisting members of the team to schedule and coordinate job interviews, contact candidates and file incoming applications. 

• Working with the Head of Operations & Evaluation to organise internal events like team away days and staff team building activities.

Person specification

The right candidate will bring some prior experience in a relevant role, alongside enthusiasm for nonprofit finance and operations. They will have an aptitude for maths and finance,  excellent attention to detail and a meticulous, methodical approach to work and troubleshooting.

We are looking for someone who:

• Has 1–2 years of experience in a finance, bookkeeping, administrative, or operations role

• Is interested in building a career in nonprofit finance and is open to pursuing further financial training

• Is broadly supportive of UK Aid 

• Is an independent worker, self-starter who can take responsibility for projects through to completion

• Has excellent IT skills, proficient with MS Office programmes (particularly Excel) and Google Workspace, and the ability to learn to use new software as required (for example, Xero, Soldo and Salesforce)

• Has great people skills, and the ability to build positive working relationships with colleagues and external stakeholders

To apply

To apply, please go to our website and fill in the form. Please upload a CV and a cover letter outlining why you are interested in working for CGP. 

We review applications on a rolling basis, if interested please apply as soon as possible.

JOB TITLE: Finance Manager
REPORTING TO: Chief Financial Officer
JOB SCOPE
We are looking for an amazing Finance Manager to join the Waverley Abbey team based in Farnham, Surrey !
We are looking for an individual who is passionate about finance, loves
systems and goes the extra mile to deliver efficiency and excellence.
Working with our Finance Director, you will help to lead the financial direction of Waverley Abbey Trust embedding a culture of strong financial management, effective controls and efficient financial processes, overseeing all aspects of our day-to-day financial management.
We need a strong communicator who is highly organised, adept at multi-tasking and prioritising amidst a busy environment; a great team player in a fast-paced organisation.
JOB DESCRIPTION
Role Scope: Routine financial oversight including aspects of management and statutory accounting, budgeting, treasury, payroll and audit.
Role Description: The Finance Manager is responsible for overseeing accurate financial records and controls for Waverley Abbey Trust and subsidiary operations, managing a team of three, taking care of day-to-day banking, VAT returns, gift aid, insurance, etc..
Key Responsibilities:
•
Monitor the day-to-day financial operations within the company, including day to day banking transactions, current and deposit accounts, reconciliations and authorisation of all payments, payroll, and other transactions.
•
Ability to interpret complex financial information and provide updates and information as needed.
•
Assist the Finance Director (FD) in organisation-wide budgetary planning.
•
Monitor cash flow, bank accounts and financial transactions.
•
Efficient and rigorous financial administration including but not limited to VAT returns, gift aid, legacies, payroll, the workplace pensions scheme, and staff credit card management.
•
Maintain the fixed assets register and monthly depreciation of assets
•
Supervision and development of the Finance team to improve efficiency and working practices
•
Provide timely, accessible and useful financial reports for senior managers and other operational team members and proactively develop the quality and usefulness of financial reporting and communications to improve business performance.
•
All external and internal obligations, accounts, budgets and forecasts are prepared and reported in a prompt, accurate and timely manner.
•
Work with the FD and external accountants /auditors to manage the preparation and audit of end-of-year statutory accounts.
•
Alongside the FD, ensure all organisational financial practices are in line with statutory regulations and legislation and evolve and ensure adherence to finance policies and procedures.
•
Collaborate in the design and implementation of financial systems and process improvements.
•
Stay up to date with any relevant changes to charity legal and financial responsibilities, for example charity commission and HMRC reporting requirements.
Key Requirements & Skills
•
Preferable- Degree level qualification or ATT (or comparable) in accounting, finance management or similar.
•
At least 10 years’ experience in finance management and accounting.
•
Senior Management experience.
•
Ideally, not essentially, having some experience of the Charity and Higher Education sectors
•
High levels of familiarity and comfort with Sage 200, Microsoft office packages and computer-based accountancy packages.
•
Experience of payroll admin including workplace pensions and leave provisions (i.e. Maternity leave etc).
•
Confident and clear communicator in both written and verbal forms of communication
•
Highly organised with superior attention to detail, especially in planning , report writing and budgeting.

Our client is a multi-dimensional institution: academic excellent, intellectual development and strong pastoral care lie at the core of an exceptional education, identifying and nurturing each pupil's potential. They will recruit a new Development and Engagement Manager and Prospectus are pleased to lead the search.

The Development and Engagement Manager will contribute to and implement a comprehensive fundraising and engagement strategy with a variety of supporters. Reporting to the Director of Development, the Manager will foster strong working relationships across the School community to deliver an innovation operational plan focused on alumni and supporter engagement. This will include identifying potential major gift donors and long-term alumni relationship development.

The selected candidate will have demonstrable fundraising experience in education or a charity setting and will have proven experience with donor engagement and managing a diverse portfolio of donors. You will have experience of communication key messages verbally and in writing through a mixture of conversation, presentations and reports and will ideally have experience of planning and executing events.

If you have any disability and would like assistance with completing an application then please contact Femke Vorstman at Prospectus. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.          

At Prospectus we invest in your journey as a candidate and are committed to supporting you in your application. In order to apply please submit your CV in the first instance and begin to prepare your supporting statement. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to speaking with you soon.    

We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator. 

This is an exciting and stimulating opportunity for a talented Administrator who is keen to develop their skills and customer service experience to make a positive impact on our members. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes. You will be efficient, responding promptly to data requests and deliver strong data integrity for membership.

If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you. 

What you will do: 

• Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
• Respond to member queries and complete key membership administration processes throughout the membership lifecycle. 
• Provide support to ensure relevant documentation on membership processes are current and user friendly.
• Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members. 
• Work with the Membership Events Coordinator to deliver outstanding membership engagement events and assistance with administration. 

What you need:

• Experience of managing administration processes efficiently.
• Demonstrable experience of providing exceptional customer service.
• Experience of using and maintaining a database or equivalent to store and retrieve data.
• A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
• Ability to prioritise and anticipate competing demands.
• Good working knowledge of Microsoft packages.

If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 50,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.

Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s ground-breaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We are looking for a Head of Intercultural Engagement (Maternity Cover) to lead our work to create a truly global experience for all students at UCL, harnessing the diversity of our student body, creating opportunities for international mobility, and working to ensure every UCL student is internationally aware, culturally inquisitive, and a true global citizen ready to change the world for the better.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
 

The role is a full time and fixed term contract for 12 months. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).

As the Head of Intercultural Engagement, you will be responsible for leading the Intercultural Engagement strand of UCL’s Student Life Strategy. By building relationships across UCL harnessing the rich diversity of UCL’s student community and creating new and investing in existing relationships with international partners, you will work to increase the number and range of opportunities for students to gain intercultural exposure on and off campus, managing a small team to support the expansion of our global engagement work. 

You will lead the Union’s work on Freedom of Speech at a time of change, increasing complexity and opportunity for the sector. Your team will support the organisation to deliver over 1500 external speaker events each year. You will be responsible for leading innovative programmes aimed at enabling students to disagree well at a global university as we tackle challenging issues in an uncertain world. 

Do you have experience in leading global engagement or intercultural engagement programmes? Do you have a detailed understanding of contemporary global conflicts and culturally significant global events? Are you passionate about supporting students developing intercultural competence? If the answer is yes, then we want to hear from you.

Who are Challenge Partners

Challenge Partners works nationally with over 500 schools and 100 trusts, delivering programmes and networks to support school and trust improvement and leadership development. Our programmes for schools include the Quality Assurance Review, Growing the Top, Extending Leading Practice, and the SEND Developmental Peer Review. Our collaborative networks for school leaders operate locally (hubs), regionally (Jubilee Networks), and nationally. You can read more here. 

We also offer Trust programmes such as the Trust Peer Review and Trust Leaders’ Network. You can read more here. 

As we expand our National Network of Excellence, this is an exciting time to join our central team and contribute to our partnership's success.

Job Purpose

The Partnership Coordinator role is varied, offering the chance to develop a wide range of skills. Responsibilities include delivering programme and network activities, managing local hubs, supporting events and meetings, and participating in recruitment and retention activities led by the Partnerships Team.

Working closely with school and trust leaders and hub managers, you will need excellent relationship management skills, attention to detail, and a commitment to continuous improvement.

This position requires individuals who are self-motivated, organised, detail-focused, and strong communicators. 

We are looking for new colleagues to focus on delivering our programmes and networks, ensuring a great experience for our partner schools (about 60-80% of your time). The remaining time will be spent on hub account management, supporting knowledge exchange and network growth, and handling general partner queries.

Key Responsibilities

Programme and Network Delivery:

- Support the planning and delivery of programmes and networks, including scheduling dates, organising training sessions, and other activities.

- Support the organisation and delivery of programme-specific and national events.

- Maintain relationships with key stakeholders, including resolving operational issues and escalating as needed.

- Provide year-round support to local Hub Managers to ensure schools receive necessary support.

- Monitor programme, network, and hub data to identify risks and/or trends, providing regular reports and updates to support the continuous improvement of our activities. 

Partner Relationship Management:

- Work with the Challenge Partners Central Team to ensure an excellent experience for partners and help schools maximise their partnership value.

- Support the induction and onboarding of new schools to their hubs and the National Network of Excellence.

- Troubleshoot and respond to school or trust queries through internal customer care systems.

- Utilise and update our CRM system (Salesforce).

Communications:

- Respond to email and phone queries about Challenge Partners, programmes, networks, and hubs professionally and promptly.

- Collaborate with programme, network, and partnership leads to provide high-quality communications to partner schools, including renewals, induction, onboarding, engagement emails, and hub updates.

Recruitment and Retention:

- Support year-round recruitment of schools to the Network of Excellence, working with hubs to deliver introductory events.

- Provide updates on schools in your hub to inform retention campaigns.

- Manage leads within your hubs, connecting schools with local hubs and Jubilee Networks.

Other Tasks:

- Perform other tasks as appropriate for the role.

Person Specification

• Excellent organisational skills, with the ability to manage your time effectively.

• Ability to balance competing priorities whilst working across multiple areas of work.

• Excellent written and verbal communication skills, with the ability to deal with people diplomatically and appropriately, building rapport with those at varying levels of seniority.

• Solutions-focused approach to problem-solving, demonstrating the ability to identify issues and develop effective strategies to overcome them.

• High computer literacy - confidence and competence in using GSuite, Microsoft programmes and Salesforce (or similar CRM system) would be an advantage

• Positivity, optimism and flexibility - we are a small organisation and all staff are expected to contribute across the organisation (and sometimes beyond their specific job role) to ensure our success and sustainability. 

• A willingness to learn and give and receive feedback.

• A passion for education, and a desire to make a difference.

Benefits of working for Challenge Partners

• Work-life balance

• Annual leave

• Employer pension contributions

• Health and wellbeing support

• Training and development

• Family-friendly policies

• Connection and celebration