Marketing administrator jobs

Job description

About the role

We are looking for an experienced Senior Learning & Engagement Officer to join the Trust’s Engagement and Volunteering team and work together with local schools and community partners to make sure the Park is welcoming, interesting, and enjoyable for everyone.

You will build relationships with representative community groups and stakeholders, listening to, and understanding their members’ needs, interests and barriers to participation. You will help deliver our heritage activity programme funded by The National Lottery Heritage Fund working alongside colleagues to develop and deliver both targeted engagement activities and resources with these groups, whilst also using their feedback and advice to influence the Trust’s broader public programme and offer.

The postholder will work to develop and deliver community engagement and learning programme building relationships with representative community groups and stakeholders, listening to, and understanding their members’ needs, interests and barriers to participation. This will support ongoing programming of activities and events within the park to encourage a new and diverse audience alongside our regular attendees.

You will manage and support two advisory groups, including a Young Advisory Group and an Access Advisory Group and will also work as part of the project team working closely with the Senior Volunteer Officer and reporting into the Senior Community Programmes Manager. 

The role is offered on a 14-month fixed term contract with Crystal Palace Park Trust. Weekend working will be required and there is potential for an extension after 31 December 2026 subject to funding. 

This role is funded by The National Lottery Heritage Fund as part of a partnership project between Crystal Palace Park Trust and London Borough of Bromley. 

Responsibilities:

Relationship development and management

● Creating strong links to local community groups, schools and organisations; especially those who represent groups who do not currently visit or engage with the park. Work with them to understand the barriers to their visiting and engaging with the park and how they can be overcome.

● Working with the Events team by acting as an advocate for community groups and organisations to support the development and delivery of a public programme with particular focus on priority audiences.

● Further developing our network of partners and identifying new partnership opportunities, particularly with local cultural, heritage and community groups, to support audience development and deliver engagement opportunities for priority audiences.

● Supporting the procurement, briefing and management of freelancers to develop learning and community engagement resources and activities.

Planning and delivery

● Working with our partners to co-create and pilot engagement activity and resources. 

● Working with the Senior Community Programmes Manager to engage local schools and elective home education services to develop and pilot resources.

● Working with the Marketing team to develop printed and online resources and materials.

● Working with the Senior Volunteer Officer to identify volunteering opportunities for engaged groups.

● Support the team to ensure all activities and resources are fully accessible and inclusive.

● Liaising with the wider team to ensure the smooth running of programmes, practically and logistically.

● Delivering the coordination, administration and facilitation of an access advisory and young advisory panel.

Evaluation

● Providing data on community engagement and participation to The National Lottery Heritage Fund as part of the quarterly reporting process and for annual and summative reports.  

● Supporting the Senior Community Programmes Manager and the Evaluation Consultant to ensure the public programme, learning and community engagement strands of the Activity Plan are evaluated, including a photographic archive. 

● Undertaking other duties as required.

These responsibilities are broad and cover a range of aspects of our work at Crystal Palace Park Trust.

It is a requirement of the Trust that all staff work in a flexible manner compatible with their jobs and in line with the objectives the Trust must fulfil. Evening and weekend work will be required by arrangement. Time off in lieu will be granted on a one-for-one basis for overtime worked. The working pattern for this role is to be agreed, but it is anticipated that the pattern will involve one weekend day as standard.

This position requires an Enhanced DBS check which may reveal any unspent convictions. A criminal record may not necessarily be a bar to employment, as any decision will be treated on its merits and individual circumstances subject to the Crystal Palace Park Trust’s obligations to protect the children, young people and adults at risk in its charge and members of the public.

Person specification:

Qualifications and experience (all essential unless stated):

● Experience of working with community groups; marginalised audiences and third sector/voluntary organisations to co-create and develop audience focused engagement activities and programmes.

● Understanding and experience of safeguarding principles for children, young people and adults at risk.

● Experience or knowledge of using best practice co-design and participatory approaches in community programming development and delivery.

● Experience or knowledge of developing learning resources.

● Experience of working as part of a small team and working with empathy and compassion to colleagues, stakeholders and partners with differing priorities. 

● Experience or knowledge of delivering externally funded projects and working within reporting frameworks, budgets and timescales. 

● Interest or working experience of horticulture and heritage management.

Knowledge, skills and abilities:

● Excellent project management, customer service, and public speaking skills.

● Strong verbal written communication skills, with the ability to communicate comfortably and confidently with a variety of people. 

● Good understanding of Microsoft Office.

● Willingness to work flexibly as part of a team - there will be regular weekend and out-of-hours commitments.

● Knowledge of working in value-led organisations such as charities, or the wider cultural sector. 

● Knowledge and awareness of the challenges that people face and the barriers they may have, preventing engagement with heritage or community activities. 

Values and behaviours

● A commitment to Crystal Palace Park Trust vision and values. 

● A strong commitment to championing anti-racism, intersectionality and other forms of diversity, equity and inclusion. 

● Passion for working with diverse groups of people and engaging people in new opportunities.

● A commitment to continual learning and improvement to maximise the social impact / beneficial outcomes for participants. 

● Energetic self-starter able to work individually and as part of a team as needed.

● Ability to enthusiastically communicate the Trust’s vision and demonstrate impacts of new volunteer programmes.

● Passion for protecting and increasing biodiversity, natural area conservation, urban wildlife, and horticultural excellence.

● A willingness to further develop skills as necessary to thrive in the role. 

The Grand Appeal, the Bristol Children's Hospital Charity, are seeking a talented individual to join our ambitious fundraising team as the Events Manager. You’ll be experienced in event management, have excellent organisational skills and the ability to multitask. You’ll work across fundraising teams to engage our incredible supporters through specific events including Wrong Trousers Day, Great Bristol Run, Grand Walk, and other stewardship and engagement events. 

Location (UK): Office Hybrid* - London
Hours: Full-time, 35 hours per week
Benefits: Read more about the excellent benefits we offer on our profile page.
Travel: Occasional travel across the UK to events including weekend or evenings

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

You will be instrumental in helping us achieve our fundraising objectives.

As a first point of contact for many of our wonderful supporters, you will provide excellent supporter care, respond to queries and fulfil material orders.

You will also work across Public Fundraising (community fundraising, events fundraising, individual giving, legacy marketing) and Innovation, Performance and Trading teams to support in delivering excellent supporter experience, actioning daily administrative tasks, desktop research and insights, and support with events and fundraising campaigns.

You will work alongside another Public Fundraising Assistant to help ensure ways of working are right for you, the team and our supporters. 

About the role

You will play a key part in making sure that anyone and everyone who wants to fundraise for people with arthritis has a great experience doing it.

You will manage various inboxes, meeting the needs of our supporters and ensuring that where necessary, they will be escalated or signposted to the right place.

A typical day (although there rarely is one!) could include fulfilling Gifts in Wills packs from the office, feeding back on a supporter journey email, chasing a Christmas cards order with a supplier, reviewing Individual Giving data for a mailing or chatting to a supporter about how to maximise funds raised at a plant sale.

The role is a brilliant entry level role in the charity sector, giving you a chance to learn about many different types of income generation and engagement.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Great communicator, with experience in a supporter or customer facing role.
• Tenacious problem solver, for example finding out where a missing delivery is and how best to replace it if necessary.
• Collaborative team player with a curious attitude.
• Comfortable in a busy office environment, supporting multiple teams and balancing multiple priorities.
• Strong interpersonal skills including the ability to develop and maintain key relationships with a supporter centric approach.
• Strong numeracy skills with a keen eye for detail and quality.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Benefits

Your excellent benefits include:

• Flexible hours, environments and working practices to promote a healthy work/life balance.
• Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
• Simplyhealth cash plan.
• Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
• Learning and personal development opportunities.
• Competitive annual leave, with the option to buy/sell up to five days per year.
• Generous pension plan, with employer contribution of up to 10%.
• Life Assurance plan (4 x salary).

GMB North-East, Yorkshire & Humber Region is seeking applications for the role of Regional Organiser.

It is intended that the successful candidates will be based at locations to be determined within the NEYH Region. Candidates should be aware that they may be required to work from any location within the region, at the discretion of the Regional Secretary, in order to meet the needs of the region.

Applicants must be able to demonstrate the following, which should be included in the candidate statement section of the application form:

• A thorough understanding of organising, mobilising, and campaigning.
• A history of successful organising, mobilising and campaigning, including developing the skills of others.
• A thorough understanding and proven record of recruiting members into a trade union.
• Excellent communication skills including press, media, report writing and public speaking.
• Knowledge and experience of individual representation, negotiations and collective bargaining.
• Knowledge and experience of employment law industrial relations practices and procedures.
• Knowledge of and demonstrable commitment to equalities, proportionality and fair representation.
• An understanding of GMB, its rules, policies and structure.
• Excellent relational skills and emotional intelligence.

Other Information

• The hours of work for the role are unspecified and will necessarily entail an element of unsocial hours, including weekend work. Periods of working away from home will also be required.
• The successful candidate will be allocated a fleet car as there will be a need for travel to other offices and workplaces across the Region, so prospective candidates are required to be in possession of a full current driving licence.

In return, we offer excellent terms and benefits, including:

• Final Salary Pension Scheme
• Employee Assistance Programme
• Childcare Assistance Scheme
• Season Ticket Loan
• Cycle to Work Scheme
• Generous holiday allowance
• Eye Care Claim Back Scheme
• Annual Leave Purchase Scheme
• Annual Health Check

If you think you may be who we’re looking for and if you feel you meet the criteria outlined, then we would like to hear from you.

For full details and an application form visit: GMB Jobs | GMB Union

Contract Type: Fixed Term for 6 months

Location: Manchester

Assessment Centre: 20th of October in-person at our Manchester centre

Would you love to be the friendly and welcoming face and voice of The King's Trust, selling our great work to young people and partners in your local area?

Picture yourself planning and attending incredible showcase events with our partners and young people. These gatherings will be the stage where we celebrate the outstanding achievements of The Trust. Whether it's an internal team gathering or an external event, you will play a pivotal role in energising and engaging the people we aim to support. Your enthusiasm will be contagious!

You’ll be passionate about finding creative ways to engage with young people and get them excited about our programmes. You’ll quickly be able to craft a recruitment plan for your local area, working across a virtual team to be the ultimate people connector. You’ll know how to cultivate, spearhead, and nurture fantastic relationships with agencies and partner organisations that can refer eligible young people to The Trust.

Get ready to take centre stage in our mission! You'll ignite enthusiasm in our potential customers, showing them how we can turn their goals into reality. You'll achieve this by delivering sensational sessions and engaging in one-on-one interactions, all geared towards promoting The Trust's remarkable programmes that will thoroughly captivate young individuals and partners alike. We're talking about creating excitement and making dreams come true!

Let's make sure our young people have a consistently amazing experience when they come on board our programmes. Keep them engaged by staying in touch and referring them to the right support whenever they need it.

And now for the serious stuff! You’ll help to keep our records squeaky clean by accurately documenting information about our young people, volunteers, and partners. It's all about ensuring each step of their journey aligns with our funding contracts and accurately reflects on our systems.

At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you share that passion too. So, we’d love it if you would be the voice for our Equality, Diversity and Inclusivity drive by crafting a local action plan that aligns with our big EDI goals.

Be ready for anything in addition to all these fantastic responsibilities, you might find yourself donning different hats and stepping up whenever needed. Join us at The King's Trust, where every day is a chance to create a brighter future for our young superstars!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• Cycle-to-Work Scheme
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Imagine This is the only UK charity solely dedicated to supporting the mental wellbeing of seriously ill children and their families. Founded in 2014 by actors Sarah Parish MBE and Jim Murray MBE in memory of their first daughter Ella-Jayne, the charity has rebranded from The Murray Parish Trust to Imagine This in 2025. The charity is now leading a national movement to address a hidden mental health crisis in seriously ill children.

There are one million children in the UK facing life-limiting, life-threatening, and serious chronic conditions. These children are at much higher risk of long-term mental health difficulties that can become more complex and difficult to treat, on top of living with often complex medical needs. Imagine This provides imaginative, innovative and empowering projects to help them navigate their journey with connection, resilience and hope. Our vision is to reach every seriously ill child, and their families, across the UK by 2035, delivering diverse and impactful projects in hospitals, hospices and community settings.

This role will be responsible for the development and delivery of public fundraising and engagement activities, building new and existing relationships with community, individual and business supporters. You will be the first point of contact for the charity, providing exceptional administration and an outstanding supporter experience. You will also proactively secure new support, and be involved in wider campaigns and events, to help the charity significantly grow income year on year.

We are looking for a proactive individual to join our small team. Someone with an eye for detail in data and administration. You will be ambitious and entrepreneurial, with real vision and a passion for the cause. You will be resilient and collaborative, someone who is highly organised with the ability to juggle a diverse and high workload. We are looking for someone who prides themselves on delivering exceptional stewardship to build new and long-lasting relationship with supporters, whilst also continuously seeking new opportunities to grow income.

KEY RESPONSIBILITIES

Engagement

• Build rich relationships through exceptional and inspirational stewardship to increase retention, average gift and supporter experience.
• Organise acquisition/engagement events and campaigns (online and in-person), showcasing our projects and creating a deeper connection with the charity.
• Serve as the primary point of contact to the public, responding promptly to all enquiries, providing information, advice and support.
• Identify fundraising stories to enhance marketing/communications activity.

Fundraising

• Proactively secure new support from businesses, individuals and community groups using a planned process of cultivation, conversion and stewardship - including: 1. Businesses: charity of the year, staff fundraising, sponsorship. 2. Community: individual fundraising, schools, groups, official charity for third party events. 3. Individuals: one-off/appeals, regular giving, in-memoriam/celebration and legacies
• Create engaging fundraising campaigns that increase profile, secure new support and increase income.
• Proactively identify opportunities for retaining, growing or diversifying income from existing supporters.
• Actively network to raise the profile of the charity and identify opportunities for new support.
• Recruit, support and coordinate volunteers to support for fundraising and engagement activity.

Data/administration

• Ensure prompt and effective supporter communications, particularly when thanking donations.
• Maintain accurate, compliant data in our CRM (Donorfy), growing the database and improving data quality.
• Use data insight to prepare reports and analyse performance to identify trends and opportunities.
• Monitor/evaluate income and KPIs making recommendations for remedial action or growth opportunities.
• Prepare Quarterly reports for the Board, and upon request.
• Ensure compliance with relevant legislation and the Fundraising Code of Practice.

The Philharmonia is looking to appoint an experienced and inspiring Head of Education & Community Engagement to lead on the day to day running of learning projects, with a firm focus on developing and growing this work. With a proven track record of creative leadership, innovation and producing high quality music education and community projects, successful applicants will be led by a passionate belief in the power of orchestral music to transform lives, whether as audiences or participants.

Centred around our ambition to deepen our engagement in our residencies in and out of London, this role will be responsible for the creative and strategic development and execution of both our long-established programmes (like Hear and Now, and Orchestra Unwrapped), as well as co-creating and developing new, innovative projects addressing real needs in schools and community settings. The role will have a strong direct connection with our Community Boards, the advisory bodies in our residency areas, and the Music Hubs, as partners and co-creators. Candidates should have a progressive and well-informed approach to place-based and grassroots music-making and project creation, and a strong understanding of the latest developments in the music education landscape. 

Combining a keen grasp of participant needs, with sound understanding of commissioner and funder requirements, as well as a can-do, entrepreneurial attitude, this is a great opportunity for a senior manager to progress to the next level of leadership within the sector and shape the education and community engagement programmes of a leading orchestra.

Key Responsibilities 

Strategic Planning:

• Undertake research and mapping as required to ensure that projects and programmes respond to local and regional needs and is distinctive and complementary in the context of other providers.

• Keep abreast of educational policy and practice at national and regional governmental level, ensuring that project development is aligned with current thinking and strategy.

• Develop new bespoke and innovative education and community projects in strategic partnership with local and national bodies, allied to the core work of the Orchestra.

Leadership and Management:

• Provide creative leadership and direction for the Learning and Engagement Department, reflecting and clearly articulating the Philharmonia’s vision, mission and values

• Develop and motivate the members of the Learning and Engagement Team, and as required, manage the Learning & Engagement team’s support staff, such as freelance Project Managers, animateurs and musicians

• Sustain and strengthen existing partnerships for funding and delivery with key stakeholders including other NPOs, Local Authorities, Music Education Hubs, community groups, arts organisations and venues, private and public development agencies and schools, colleges and universities.

• Represent the Orchestra on the Strategic Boards of appropriate bodies in London and residencies (for example, music hubs)

• Ensure that key national and regional stakeholders have a detailed understanding of the Orchestra’s Learning and Engagement work, as well as ensuring effective and constructive communication with artists and musicians engaged in the Philharmonia Orchestra’s Learning and Engagement Programme

• Represent the Philharmonia Orchestra at external meetings and conferences, as required, acting as an advocate and ambassador for the Orchestra. 

• Lead and manage the Safeguarding for the Orchestra, ensure that the Philharmonia Orchestra’s safeguarding policy and procedure is up to date and effectively implemented, including taking responsibility as the Philharmonia’s Designated Safeguarding Officer; ensure that all relevant staff and freelance practitioners have current DBS checks. 

Programme Management and Delivery:

• Oversee evaluations of all projects to share outcomes with stakeholders and partners and to learn lessons for developing and delivering future projects. 

• Agree and manage budgets for the Learning and Engagement Department

• Commission and oversee production of project-specific marketing materials. 

• Help to develop and support the Orchestra’s Audience Development Strategy, in close partnership with the Marketing Director. 

• Oversee all aspects of project management, planning and production of the various projects and workshops which make up the Philharmonia’s Learning Programme

• Deputise for the Director of L&E as required

Skills and Qualifications

Essential:

• Minimum five years’ experience in a relevant role

• Knowledge of the education and community learning landscape

• Experience with managing and monitoring budgets

• Experience with producing and devising large scale, education, community or participation projects

• Excellent communication skills, with a personable and approachable style

• Experience of reporting tools and data visualisation, ideally for funders

• Passion and interest for music and the arts, with an excellent understanding of orchestras and classical music repertoire

• Ability to read music and orchestral scores

• Ability to lead, mentor and train a team

• Willingness to have a hands-on attitude 

• Willingness to work unsocial hours, including evenings and weekends – must want to attend concerts and learning projects

Desirable:

• An education or community learning qualification or degree

• Experience of creating external reports and evaluations 

Team Coordinator

Youth Futures Foundation is the national What Works Centre for youth employment, with a specific focus on marginalised young people.   

We find and generate high-quality evidence to better understand England’s’ youth unemployment and inactivity challenge, and most importantly to learn what solutions work to address this. We do this through bringing together the best evidence already in existence and build on this by conducting original research and testing and evaluating promising interventions to produce much needed new evidence where there are gaps.  

We are looking for a dynamic Team Coordinator to provide administrative and business support to the Programmes and Grants Directorate. The successful candidate will help us to deliver our objectives by providing seamless support and delivery. They will:

Understand the needs of the teams, the context in which they operate, and focus on problem-solving and working with others to meet objectives. 

Help the teams to work effectively, co-ordinate team activities, maintain relationships, alongside supporting operational excellence 

Work flexibly as needs evolve to support teams, and occasionally, support cross-Directorate colleagues. 

Use digital ways of working, technology and platforms to achieve goals. 

This role will be based at our Birmingham office.

We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information and a full job description, please download the Recruitment Pack.

HOW TO APPLY

Click on the 'Apply on website' button below to apply online. The closing date for applications is Sunday 28th September 2025 11:59 PM.

As part of Youth Futures Foundation’s safeguarding policy, all employees are subject to a basic Disclosure and Barring Service (DBS) check, some positions may require an enhanced level disclosure. 

The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities employer, Mindful Employer, Disability Confident and welcome applications from all sections of the community. 

We are particularly keen to encourage people with lived experience of the challenges facing young people in the labour market, and committed to supporting you in your application. Please contact us if you require any additional support. 

Internally, we encourage an open, collaborative and inclusive working environment. 

About us

Hastings Contemporary is a bold, independent arts charity in the heart of Hastings Old Town.

We bring inspiring art to our coastal community with an ambitious programme of exhibitions and events. We welcome everybody and aim to enrich lives by offering new experiences, supporting creativity and skills development, preserving heritage and helping our town to thrive.

With a programme anchored in ocean futures and sustainability, our exhibitions, projects and partnerships bring together artists, scientists, and communities to explore new creative frontiers – all within an award-winning building on the town’s historic fishing beach.

About the role

We are seeking a highly organised and professional Development and Events Manager to join our small team and play a pivotal role in shaping our future. The role will develop and grow our newly launched 1066 Club and strengthen our existing Membership programme, while working closely with the Head of Development to raise vital income that sustains our artistic and community programmes.

This role is an excellent opportunity for someone ready to take the next step in their fundraising career within an organisation embarking on an exciting period of transformation.

Key responsibilities include

• Manage membership and supporter schemes including administration, renewals, upgrades, CRM records, Gift Aid, payments, and mailings
• Build strong relationships with supporters, providing excellent customer service and personalised communications
• Develop and deliver strategies to grow membership and 1066 Club and increase income
• Create engaging content for newsletters, social media, website and PR to promote membership and supporter schemes
• Champion membership across the gallery, training Visitor Services staff to promote sign-ups and donations
• Plan and deliver member and supporter events, including exhibition openings
• Manage venue hire bookings
• Monitor and analyse membership and donation data, producing reports to inform strategy and track performance
• Manage data submissions for funder reporting and contribute to CRM and digital development projects
• Support trust and foundation fundraising through research, applications, and reporting

Essential skills and knowledge

• Proven fundraising and membership experience
• Strong event planning and delivery skills
• Excellent communication and networking abilities
• Highly organised with strong IT and CRM skills
• Resilient, motivated and client-focused
• Passionate about the arts and Hastings Contemporary

Benefits

• Complimentary tickets to share with friends and family, along with discounts in our shop and café 
• Free entry to selected cultural organisations across Sussex and London
• Annual Leave - you will receive 25 days annual leave per year plus public holidays
• Sick pay
• Pension – 50/50 stakeholder pension up to a max of 4%
• Access to our Employee Assistance Programme including fully funded 1:1 counselling service

Salary: Circa £30K per annum, depending on experience

Hours: Full time, Monday to Friday, with occasional weekend and evening work for which TOIL (time off in lieu) will be given.

Closing date: Monday 29 September, 9am

Interview date: w/c 6 October 

To apply: Please download the Job Pack (attached to this listing) and to apply please send a CV, covering letter (no more than two sides of A4), demonstrating how you meet the essential criteria outlined in the job specification. 

We are particularly interested in applications from people from backgrounds which are underrepresented in the museums and galleries sector, including people from low-income backgrounds, people with disabilities and people from Black, Asian and ethnically diverse backgrounds. 

If you need assistance to complete your application, for example due to a disability, or if you would like to discuss the role or have questions, please contact us. 

RMF is a registered charity founded in 1855 whose aim is to assist registered doctors and their families who are in financial hardship. The Royal Medical Foundation is a charity based at Epsom College in Surrey, UK. It was founded in 1855 by Dr. John Propert. The foundation’s primary mission is to assist GMC-registered doctors and their families who are experiencing financial hardship. The foundation provides support in several ways: regular payments to doctors, widows, widowers, and children of doctors; One-off grants for emergency situations; and assistance with school fees for the children of doctors, helping to maintain educational stability during times of distress caused by illness, bereavement, or financial need.

The Role

The role will be assisting and supporting the case work manager in the good running, granting and management of awards to beneficiaries and the development of its impact in accordance with the RMF’s charitable objectives. The caseworker will report to the Case Work Manager but is accountable to the Chair of the RMF.

Case Work duties and responsibilities include but not limited to:

• Investigating all applications, which meet the Foundation’s guidelines to satisfy their eligibility for financial assistance. Checking the applicants’ personal and financial circumstances to make recommendations of the type and amount of assistance required. Investigating supporting documentation, potential beneficiaries and conducting due diligence to eliminate any fraudulent applications, particularly if information provided is inconsistent.

• Ensuring applicants meet the Foundation guidelines and eligibility criteria and provide the relevant information needed.

• Support the Casework Manager with preparing, drafting and presenting case papers for quarterly RMF Board meetings, as well as regularly reviewing cases and providing updates where necessary.

• Administering new and existing grants and awards, including administration of regular payments to beneficiaries. Maintaining regular contact with all beneficiaries and ensuring that any problems are dealt with swiftly. Regularly reviewing and updating existing beneficiaries’ financial circumstances and liaising with the finance department and Administrator accordingly.

• Signposting and referring as and when necessary to other agencies (e.g. social workers) and charities. Maintaining close liaison with all the other Medical Charities to ensure that all applicants receive the assistance they need, and to prevent unnecessary duplication in financial assistance. Attending regular meetings held by trusts and charities to stay connected with developments in the voluntary sector and for networking purposes.

• Signposting to support applicants with Welfare Benefit advice - ensuring that beneficiaries are in full receipt of all their eligible Welfare Benefits.

Office and management duties and responsibilities include but not limited to:

General Administration

• General office administration including dealing with all post, emails, and telephone calls for the RMF.

• Ensuring the various application forms and letter templates are kept up to date, including changes to state benefits.

• Track and monitor applicant and case load data, identifying any trends or patterns of behaviours.  Regularly monitor and update key metrics relating to applicants and case work including number of applicants per quarter and their profile/demographic, number of open and closed cases and report to the Board on a quarterly basis.

• Draft a quarterly report to the Board, monitoring data and identifying trends relating to key metrics relating to applicants and case work including the number of applicants per quarter, their profile/demographic, number of open and closed cases.

• Providing timely information as requested by the auditors and responding to any queries form the Auditors. Assisting the Director of Finance and Secretary to Council in preparing for and drafting the Annual Report and Financial Statement.

RMF Board Meetings

• Support the Casework Manager  with preparing the case papers and all supporting documentation for the Board meetings.

• Preparing the award and refusal letters after each meeting, in line with decisions made as recorded in the Minutes.

• Managing and tracking each beneficiary offer and acceptance of award.

Payment Arrangements

• Ensuring there is sufficient funding available for awards agreed by the Trustees. Liaising with the finance team to ensure payments are made on time and are accurate.  Providing appropriate updated data to the Director of Finance (of Epsom College) to add to the Grants Financial Statement.

• Providing information for payment of the monthly BACS and other payments with supporting evidence and liaising with Director of Finance and Administrator for approval of payments.

• Ensuring the correct withdrawal of unused funds is put forward at each meeting and inform Accounts Department accordingly to deduct on the Grants Financial Statement when approved.

• Ensuring that the various payments requested by the beneficiaries are reasonable, are consistent with the minuted decision, that funding is available, and payment is actioned appropriately.

Marketing and Profile raising

• Support the Caseworker Manager in developing and implementing plans to raise the profile of the RMF and target appropriate audiences within the medical sector to increase appropriate applications and report back to the Board.

• Assisting the Caseworker Manager in raising awareness of the work of RMF including writing articles for medical publications, applying for charity grants and awards as well participating in charity award events;

Compliance

• Reporting any safeguarding concerns to the Casework Manager (or other senior manager) who will escalate to the Safeguarding Lead where appropriate – following all safeguarding policies and procedures.

• Maintaining up to date knowledge of relevant regulatory and legislative guidance applicable to the Charity, including the Charities Commission guidance.

•  Ensure board reporting, recording keeping and working practices are compliant with Data Protection principles, UK GDPR and other regulatory requirements;

• Maintaining a high standard of record keeping and detailed case records, including attendance notes of any communication with applicants.

Qualifications, skills, attributes, and experience

• Experience in promoting a charity’s mission and goals to offer appropriate support to potential applicants
• A good working knowledge of the processing of grants and awards in compliance with regulatory standards, alongside financial acumen
• Strong working knowledge of the advice sector,  and the welfare benefits system to support the Charity’s beneficiaries, maximising their income and providing holistic signposting to other services
• An excellent understanding of the Data Protection and UK GDPR
• Excellent administrative skills and casework recording, with an attention to detail
• Excellent communication skills and the ability to listen and discuss sometimes sensitive and challenging information, and impart information in a way that is accessible to applicants, Trustees, and the wider community.
• Empathy and the ability to identify applicant’s areas of need
• Knowledge of working within safeguarding policies and principles
• Excellent time management and organisational skills and the ability to manage their workload
• Strong problem-solving and analytical skills 
• Resilience and the ability to maintain a professional approach even in difficult circumstances
• Excellent critical thinking skills
• Excellent administration and IT skills including competent user of Word, spreadsheets, database management systems and financial recording software, online portals and Microsoft Teams
• Ability to work from home with reliable, high speed internet

This role is under the employment of the RMF.  However, given the association and attendance from time to time at Epsom College all RMF staff are expected to be committed to the safeguarding and promoting the welfare of children and young people in addition to the applicants to and beneficiaries of the RMF. This will include regular attendance  training sessions and any other training required by Epsom College.

ROLE OVERVIEW

You will be an exceptional Policy and Public Affairs Manager who will lead your team to achieve the goals detailed in the RLSS UK Strategic Framework 2025-2030. This is a unique opportunity to work on the front line of policy change, collaborating with ministers, government officials and key partners.

This is a strategic, hands-on role suited to someone with a deep commitment to our water safety and drowning prevention priorities together with significant experience of achieving outcomes and impact.

KEY TASKS AND RESPONSIBILITIES

• Develop, implement and deliver the RLSS Policy and Public Affairs Strategy
• Influence UK and Ireland ministers and government officials by engaging them directly to raise awareness of RLSS UK’s vision, mission and purpose and seeking their support in achieving our goals
• Work collaboratively to influence specific legislation, including campaigning around bills, writing amendments, and working with MPs and Peers to promote them within the legislative process.
• Lead the management of the APPG
• Manage stakeholder engagement strategies and maintain strong relationships with stakeholders and partners.
• Stakeholder engagement (Parliament): Build and maintain relationships with key policy makers and parliamentarians through face-to-face meetings, providing briefings to MPs and Lords for Parliamentary debates, preparing written/oral questions, and attending Select Committees, APPGs, Parliamentary receptions and other relevant roundtables and events.
• Attendance and representation at meetings which support RLSS UK’s policy and public affairs priorities
• Deliver evidence-based campaigns, including the production of speeches, blogs, reports, and social media content in collaboration with the communications and marketing team.
• Support the Communications and Marketing Team to develop content for the website and other internal and external communications, such as blogs and articles.
• Work with the Communications and marketing team to respond to media and other communication opportunities to promote the RLSS UK work and to contribute to national debate on relevant issues.
• Organise external events and represent RLSS UK at conferences, coalitions, and media opportunities.
• Write clear, compelling consultation responses and policy materials rooted in research, lived experience and case studies.
• Monitor political developments and identify opportunities to influence emerging debates.
• Work to ensure policy positions are aligned across the UK and Ireland.
• Monitor policy and political debates and developments on water safety and drowning issues, horizon-scanning emerging policy issues, and where appropriate, disseminate and brief colleagues and RLSS UK members.
• Identify proactive and reactive opportunities to promote and embed RLSS UK and members recommendations and research.
• Produce high quality and influential policy briefs, reports, position papers, and responses to consultations, to advocate for changes in policy and practice.
• Lead on the monitoring of policy engagement and impact by using necessary evaluation tools and work with external evaluators as required to capture impact and utilise learning.
• Work with RLSS UK members, people directly impacted by the drowning and other key stakeholders to harness and amplify their expertise and insights.
• Where needed, lead the co-ordination and establishment of member expert groups to inform our policy work.
• Develop opportunities for joint working with researchers / research organisations and manage that partnership work, including the development and co-ordinating the RLSS UK research symposium.
• Work with the RLSS UK team to recommend and secure relevant speakers and presenters for RLSS UK meetings and events.
• Contribute to the general administration and delivery of RLSS UK programmes, events and overall objectives.
• Work with the Director of Income Generation and Engagement to support the development of potential fundraising bids and reporting progress to funders.
• Maintain good working relations with trustees, staff and other stakeholders
• Attendance at Board and committees as required
• Maintain up to date and accurate records of contacts, engagement and stakeholder areas of expertise.
• Production of RLSS UK evidence-based internal and external reports

OTHER DUTIES & RESPONSIBILITIES

• Lead on and support ad hoc projects as required
• Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required including all other duties reasonably associated with your role, as directed by the Line Manager.
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme.
• To demonstrate and uphold the Society’s values and behavioural standards at all times.
• To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.

PERSON SPECIFICATION

Essential Relevant Experience, Skills and/or Aptitudes

• 5+ years’ experience working in policy and public affairs, preferably in the charity sector.
• Proven ability to build influence with politicians, advisors, and senior stakeholders.
• A proven record of influencing public affairs and policy change
• Evidence of building strategic relationships to further a cause and/or systems change
• Evidence of strong collaborative working and proven ability to build relationships with a range of stakeholders to effect change
• Evidence of excellent analytical (primary and secondary sources of evidence) and writing skills, including experience of drafting briefings for high level meetings, writing research and/or policy reports for external audiences
• Excellent interpersonal and verbal communication skills, with the ability to communicate effectively with a range of audiences, including the ability to draft briefings and present at public events.
• Experience of involving people with lived experience in policy and/or parliamentary affairs
• Comfortable representing an organisation externally and building relationships with partners, policy makers and influencers
• Understanding of methods to interact with political entities.
• Proficient in utilising social media for engagement purposes.
• Understanding of Ireland's political institutions and policy processes.
• Organisational and strategic thinking skills to manage multiple priorities and respond quickly to emerging issues.
• A commitment to involving people with lived experience in policymaking.
• Ability to work to tight deadlines and excellent time management skills to deliver on competing priorities
• Flexible and positive can-do work attitude
• Able to work independently and show initiative
• High level of diplomacy, personal integrity and empathy for others
• Willingness and ability to travel as required for the role including occasional evenings and weekends

Desirable Relevant Experience, Skills and/or Aptitudes

• Knowledge and understanding of RLSS UK
• Policy and Public affairs qualification
• Experience of reporting to funders and/or supporting the development of potential fundraising bids
• Experience of project management, and/or line management
• Experience of using a CRM or similar monitoring/evaluation tools

WHAT RLSS UK CAN OFFER YOU

RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

YOUR APPLICATION

Please send your CV along with a Cover Letter outlining why you should be our next Policy and Public Affairs Manager

Closing Date – 11.59pm, Wednesday 8th October 2025

Interview Date – TBC, at our Worcester Head Office

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

WCCM seeks to appoint an experienced, creative, and highly motivated Grant and Major Donor Fundraising Manager to lead fundraising and grant management across a global organisation dedicated to the teaching of Christian Meditation. Working to the Executive Director, you will interact with our decentralised finance, marketing and communications staff and volunteers.  Together, you will nurture Major Donor relationships and create and manage appropriate donor stewardship schemes and rationalise our income streams. You’ll ensure grant reporting and management is kept on track whilst developing targeted proposals for new funding from sympathetic donors in the arena of Trusts and foundations.  You will work to support both our teaching and resourcing of meditation and the running of our retreat centre in Bonnevaux, near Poitiers in France. An excellent writer with excellent financial and budgeting skills, you will be adept at pulling together relevant, succinct and compelling information for our donor reports and bids. You’ll work with communications staff to develop impactful donor communications which enhance our accountability and inspire renewed major donations.  You will have a demonstrable track record in winning grants as well as in the stewardship of major donors.  Occasional trips to France. Interest in Christian Meditation/Spirituality an advantage.

The successful candidate will possess excellent written and verbal communication skills and be able to demonstrate a proven ability of writing persuasive and compelling copy to achieve support, as well as proven ability of developing strong relationships with supporters, customers or clients from a charity, consumer or business career.

Location: Leeds

Assessment Centre: 15th of October at our Leeds Centre

Let's make every day a chance to create a brighter future for the next generation!

Would you like to be part of the coolest team in town, collaborating with our Outreach and Marketing legends and our friendly customer service team here at The King's Trust? Together, we'll ensure that our young people get onboarded and engaged in our programmes safely and with style.

Dive deep to uncover any barriers that stand in their way, helping to remove those barriers to enable them to shine and propelling them on their journey towards amazing outcomes. Responsible for a group of young people, for one-on-one support and guidance or just gently pointing them in the right direction. You'll be on a mission to assist with travel expenses and find clever ways to handle their other commitments. You'll champion their support and learning needs with employers, and you'll be the ultimate liaison, working alongside partners like the job centre to ensure that nothing stands in the way of their success!

You’ll also be the guiding light for our delivery partners and service providers as we want them to deliver the best experience and outcomes for our young people. High-fives all around! Roll up your sleeves and deliver employability sessions directly to our incredible young people. You'll also help our Delivery Partners and volunteers do the same, both in person and virtually through our trusty MS Teams. When we're doing things face-to-face, you’ll need to hit the road and be there in person to help with programme delivery or programme visits to make sure all is running as smoothly as possible.

And if that’s not enough to keep you busy, you’ll also be keeping meticulous records of information and data on our young people, volunteers, and partners. It's all about making sure every step of their journey is accurately reflected in our systems so that it complies with our funding contracts.

We are a massive advocate of Equality, Diversity and Inclusion so it would be amazing if you could lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen!

Be ready for anything and everything. Alongside all these fantastic responsibilities, you might find yourself wearing different hats and rocking them like a pro, this could even include deputising when the need arises.

Join the King's Trust Team and let’s make magic happen!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• Cycle-to-Work Scheme
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary)