Marketing and development manager jobs in bridgend, bridgend county borough

Trauma Treatment International (TTI) is a registered charity in the UK. Our focus and expertise is in providing evidence-based psychological treatment and support to victims of collective violence around the world. As well as providing treatment for victims directly, we work with organisations and communities to manage, mitigate and prevent trauma. 

This is a highly rewarding role and an exciting opportunity to join and lead our small, yet experienced and impactful team. The role offers the platform to work creatively and flexibly internationally, network with fantastic organisations and help to influence, shape and sustain TTI’s strategy and activities in this pivotal time in the organisation’s development.

Description

 Key Areas of  Responsibility

Clinical strategy and plans for growth

• Have responsibility for the strategic development of TTI’s clinical team, clinical delivery and clinical outcomes, to meet TTI’s ambitious and transformational Strategy 2025-2030.
• Provide clinical leadership to the development of TTI’s strategic vision and annual delivery planning, models of service delivery, standards and clinical governance.
• Support and enable partners, service users and especially those with lived experience to inform TTI’s clinical service design, delivery and evaluation and to engage in communications and research activities in a way that is psychologically safe and follows principles of trauma-informed practice.
• Manage TTI’s clinical capacity and skills, and oversee the growth and development of the team, including recruiting, supervising and managing workload/ assignment of internal staff, associates and external multi-disciplinary team to ensure the organisation’s ability to meet service demand.
• Develop and implement strategies to actively promote diversity in the clinical team and champion culturally sensitive approaches to trauma treatment through research, partnerships and new projects.
• Liaise directly and regularly with TTI’s Trustee with responsibility for clinical oversight, and provide regular reports to the Board of Trustees to support strategic decision-making and risk oversight.
• Oversee the smooth running and effectiveness of specialist clinical advisory groups (clinical advisory groups, research advisory groups and project advisory groups) for TTI that meet the strategic requirements of the organisation and build the evidence base, engage experts and build the reputation and scope of TTI’s work with professionals, networks and sectors in the UK and internationally.
• Take a lead in developing clinical research opportunities, identify opportunities to develop Quality Improvement Projects and disseminate learning internally and externally in collaboration with the communications team.
• Build relationships with Clinical Leads in organisations with shared aims, to build TTI’s relationships and opportunities for partnership and project working.
• Lead the design of internal wellbeing policies and activities and embed trauma-informed knowledge and skills across the organisation, including with clinical and non-clinical staff and trustees.

Delivery of Clinical Services

• Drive TTI’s clinical delivery, in line with TTI’s overarching strategic objectives, including setting long-term and annual objectives and KPIs, within the context of clinical evidence- based best practice, trauma informed principles, participation of those with lived experience and budgetary, donor and risk-management requirements.
• Oversee the development and implementation of TTI’s clinical treatment pathways for survivors of torture, trafficking, slavery and violent conflict or those affected by vicarious trauma or burnout through their work in human rights, including:
  • up to date and evidence based clinical pathways for the main clinical presentations we see at TTI
  • robust assessment, formulation, treatment and ending processes
  •  robust partnership agreements with organisations referring people to TTI for clinical treatment.
• Develop and refine TTI’s clinical services in response to community needs and local/global events, in line with TTI’s strategy, including for working in international communities affected by violent conflict.
• Maintain an appropriate clinical caseload.
• Deliver services to TTI’s organisational clients, (including organisational reviews, trauma training, 1:1 professional consultations, critical incident support), especially to pilot, test and quality control these aspects of TTI’s delivery.
• Support gaps in clinical team capacity as required to ensure smooth running of delivery and excellence of service to our individual and organisational clients.
• Support internal processes led by the fundraising team to design new projects and develop grant applications in order to grow the reach and impact of TTI’s work.
• Support the development of international projects and partnerships and oversee the safe delivery of international work, whether in person or online, in collaboration with the Projects and Partnerships Lead.
• Attend conferences and networks of psychologists in order to learn and embed TTI’s clinical reputation and access to learning and dissemination.

Quality Assurance and Evaluation

• Deliver an evidence-based and continuous evaluation culture and promote internal reflection and learning.
• Maintain and further develop a robust framework for quality assurance and evaluation of TTI’s clinical activities, including engagement of clients, service users and those with lived experience.
• Oversee the consistent use of evidence based clinical measures and ensure robust processes to monitor, evaluate, learn and report on the quality and impact of TTI’s clinical activities and outcomes.
• Support the transition of TTI’s clinical team and associates onto client management software,  with a focus on good data, confidentiality and consistency of adoption.
• Ensure that all systems and processes for storing, managing and reporting on clinical/client data provide robust confidentiality, security and meet TTI’s policies and legal frameworks including Data Protection Act 1998, Caldicott principles.
• Provide regular, timely and accurate data on TTI’s clinical activities and outcomes, to contribute to reports for donors, communications campaigns and annual impact reports and as required throughout the calendar year.
• Provide quarterly performance reports to the CEO and Clinical Trustee on clinical performance, based on clinical data and input from the clinical team and attend Board meetings as requested to report on clinical delivery.
• Oversee TTI’s processes for gathering and responding to feedback from clients and service users, and manage formal and informal complaints relating to the delivery of clinical delivery with the CEO.

Clinical Risk and Safeguarding

• Hold delegated authority from the Board for TTI’s clinical risk management, including engagement in TTI’s Risk-Management Sub-Committee, driving implementation of risk-management and mitigation actions relating to clinical delivery and leading TTI’s monthly internal QSP meetings.
• Feed into internal annual policy review processes, as they relate to clinical delivery, risk management and compliance with clinical duties and trauma-informed practice.
• Be the Safeguarding Lead for TTI, escalating to the Senior Safeguarding Leads as required and ensure processes are in place to meet TTI’s Safeguarding Policy and procedures within the clinical team and associates.

People Management

• Line manage and supervise senior clinical staff and provide support in their duties to manage and supervise their direct reports.
• Notice and respond appropriately to any performance management issues.
• Organise CPD opportunities for internal staff and associates. Oversee the Head of Treatment Services in delivering peer support for internal staff and associates. Update staff of any relevant changes in professional guidance.  
• Support the wellbeing of the clinical team and embed a culture of self-care, trauma-informed practice and delivery excellence.
• Take up monthly external supervision provided by TTI.
• Identify skills gaps and strategies to fill these across the clinical function, within budgetary constraints and maximising access to and sharing of internal knowledge and expertise.
• Maintain up to date knowledge of requirements, guidelines and best practice from clinical governing bodies.

General

• Provide clinical input into communications materials and content in line with TTI’s Communications Strategy as required by the communications and marketing teams.
• Compliance with organisational policies and practices, and attendance at mandatory training.
• Any other appropriate duties as required by the organisation.

Personal Specification

 Essential Criteria

• HCPC registered psychologist who has completed Post Graduate doctoral level training in counselling or clinical psychology.
• Minimum 5 years post registration experience working within mental health services.
• Managerial and leadership experience
• Clinical experience across the life span of individuals
• Up to date knowledge and experience of working with clients with PTSD, complex PTSD, survivors of human rights abuses, such as torture, and/or war related trauma and/or asylum seekers.
• Training in at least two UK NICE guidelines evidence based treatment for PTSD.
• Significant experience of psychological assessment and treatment of clients across a range of settings (could include one or more of NHS, voluntary sector, international humanitarian, community-based, inpatient, field hospital, disaster response etc).
• Experience of developing and delivering training online and in person.
• Knowledge of risk management, safeguarding
• An understanding of the complexities of experience of those surviving torture, trafficking and slavery, persecution and violent conflict
• Understanding of workforce exposure to trauma or traumatic material and experience in staff support
• Evidence of post qualification development
• Training and supervisory experience
• Project management experience
• Ability to manage, motivate, support, develop and lead an online team and promote safe remote working
• A degree of financial awareness with an appreciation of the need to balance the provision of quality care against a budget
• Knowledge of appropriate standards and external regulatory bodies, such as the Care Quality Commission.

Desirable Criteria

• Experience of crisis response work
• Knowledge of languages or cultures of those we seek to support
• Lived experience of the issues reflected in TTI’s mission and aims
• Working knowledge of relevant Mental Health, Asylum, Employment and Health & Safety Legislation (e.g. Human Rights Act 1998, Immigration and Asylum Act 1999, Mental Health Act 1983 and Mental Incapacity Act 2005) 
• Experience of working in the charity sector or international development sector in the UK or internationally
• Experience in facilitating critical incident response sessions and reflective practice

Qualifications

• Doctorate in Clinical Psychology (DClinPsy)
• Doctorate in Counselling Psychology (DPsyc)

WHAT WE CAN OFFER YOU:

• 33 days annual leave, pro rata to reflect contractual hours (including bank holidays and 3 mandatory days over the Christmas period)
• 3% Employer Pension contribution
• Commitment to staff wellbeing as a trauma informed organisation
• Commitment to personal and professional development
• Flexible working to fit your personal circumstances
• Opportunity to lead the organisation’s clinical development and make your mark as the organisation grows

Job Title: Insight Officer (Children and Young People) - Engagement Development

Location: Home-base within the UK or based at one of our sites or Head Office in London.

Salary: £35,000 pro rata

Hours: 37.5 per week

Contract: 13 month fixed term contract

This is an exciting time to join the Engagement Development team as we evolve our programmes, projects, and initiatives to help a wide range of audiences benefit from the transformational power of plants and gardening. We are undergoing a period of development across the Learning and Public Engagement division, taking an evidence-based approach to setting our future plans and goals. Reporting to the Insight and Impact Manager, as Insight Officer (Children and Young People), you will lead in collating insight for three key projects, two connected to our learning programmes and one around Young Garden Adventures for Public Programmes. This role offers a unique opportunity to shape a project from the ground up, using pedagogical insight, behaviour change theory, and user feedback to strategically inform new programmes.

We seek a collaborative and analytical individual with a keen eye for detail and a passion for data-driven decision-making, particularly around understanding children and young people. You will be naturally curious, always seeking to uncover deeper insights and trends that can drive our work and communicate the division's impact.

With strong communication skills, you can translate insight into clear, actionable recommendations for diverse stakeholders. Your collaborative nature will ensure you work effectively across teams, fostering a culture of continuous improvement and innovation. Adaptable and forward-thinking, your commitment to making a meaningful impact will be evident in your work, and you’ll be able to present insights and evaluations through various mediums, including reports, videos, presentations, and supporting funding applications.

Working for the Royal Horticultural Society

To work for the Royal Horticultural Society (RHS) is to join a thriving charity, whose mission is to be there for everyone on their lifelong adventure with gardening. Everything we do is built on the transformational power of gardening – and the benefits it brings to people, places and our planet.

And we couldn’t do this without our people. We’re proud of the knowledge, enthusiasm and ideas that each one of our team members brings. From working across our social media channels, to volunteering in the RHS Gardens, from serving customers in our garden centres to running national marketing campaigns, we believe that every member of the RHS team should have the opportunity to make a difference.  Our careers portal here provides a comprehensive overview of what we offer, the teams that work at the RHS and our great benefits.

Safeguarding and Inclusion

The RHS is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all personnel to share in this commitment. We are an inclusive employer and welcome applicants from all backgrounds.

We may review applications as soon as we receive them so if you see a vacancy that you are interested in, please apply straight away as the vacancy will be closed as soon as we hire the right candidate. If you require any additional support with making your application, please contact Sharon Ellis please ensure to include the job title or job reference number REQ (found at the top of the advert) when emailing.

 

This new role at Young Sounds UK will provide a wide range of support across the organisation, managing the logistics for our events, assisting our Development team with vital fundraising tasks, and handling a wide range of organisational administration.

You'll need to be proactive, highly organised, and looking for a busy role within a passionate team. With at least 3 years experience you'll be keen to use your strong communication skills and attention to detail to provide high standards of administrative support.

For full information on this role, including key responsibilities and person specification, please view the job pack.

The closing date for applications is Tuesday 15 July 2025 at 12 noon.

About Young Sounds UK 

Young Sounds UK exists because musical talent is everywhere but opportunity isn’t: family finances and other obstacles too often get in the way. We’re here to change this in two key ways:

• We support young musicians from low-income families with funding and other help 
• We support music education through training, advocacy and research.

Established in 1998 we work across genres and across the UK. Our four programme areas are: 

• Discover: training teachers in how to spot young people’s musical potential 
• Connect: targeting and sustaining young people’s emerging talent through strategic support
• Thrive: funding young talent UK wide through annual grants and tailor-made help for individual musicians
• Innovate: leading new thinking and action on talent development

• Drive a climate action movement influencing institutional investors
• Support interconnected organisations to create powerful change
• Remote in Europe - United Kingdom, France, Brussels, or Germany preferred

The Sunrise Project

The Sunrise Project is a global network of independent organisations, that has adopted a unique model of combined strategic grant-making and campaigning, with a common mission to scale social movements to drive the energy transition beyond fossil fuels.

The Sunrise Organising Labs (SOL) is Sunrise's movement-building engine, powering all global programs to scale power in service of our goals while also nurturing long-term ecosystem development. SOL equips our teams and partners to map power, recruit influential constituencies, and build organising capability. SOL also informs and strengthens partnerships and grantmaking: analysing ecosystem capacity and designing targeted interventions to strengthen it. By investing in recruitment, leadership, collaboration, and learning, SOL ensures our movement is equipped, connected, and resourced to win systemic reforms.

Benefits & Culture

Sunrise has a dynamic and nimble organizational culture that supports its people to thrive, believing that diversity of experiences and perspectives builds stronger strategies, teams, and movements. The following benefits are in place to help achieve that;

• Generous package in line with experience and with international expectations
• Liberal annual, parental, birthday, solidarity, and cultural leave
• Commitment to professional development planning
• Coaching, performance reviews & management feedback
• Intermittent travel with advance notice may be required

Indicative salary ranges: £79,230 - £82,277 (UK); €92,376 - €97,850 (France); €120,000 - €124,062 (Germany)

The Role

This role serves as the strategic lead of the European ecosystem, including the UK, overseeing strategies to ensure this powerful movement is growing, is supported, and is being nurtured across communities, countries, leveraging and building power with key actors.
This role understands the nuance of targeted campaigns, how to win them, the context of the big picture, and then designs strategies to intersect the short and long term to build actionable plans for maximum impact.

Working collaboratively across Europe and globally, you will lead the development and implementation of Europe's movement strategy – understanding our campaigns, leading power mapping, understanding constituency and context needs, running experiments, and distributing grants. You will create and recruit new partnerships and groups from new and diverse constituencies, growing their skills and capacities.

Skills Required

You don’t need experience in fossil finance or climate – you can be a leader in your own field of environmental or social justice, such as trade unions, faith or youth groups, community organisations, worker bodies, etc. You’re a strategic, experienced, and collaborative campaign leader and relational organiser, with a passion for winning campaigns and growing regional movements. You have a nuanced understanding of how systemic change happens and can take a long-term view of power and power building in order to deliver short term wins. Your career includes creative corporate and political regional and local campaigns, including winning or iterating on campaigns through diverse stakeholder strategies.

You enjoy working across the political spectrum, or different theories of change, and understand what it takes to build trust, nurture creativity and unleash the potential of individuals and groups. You are adaptive, flexible, and respectful and highly self-driven. You definitely have the following:

• Demonstrated experience building a movement or organisation which has influenced systemic change
• Leadership experience in a similar role and an understanding of the European political landscape
• Project management, training, facilitation, and coaching expertise
• Demonstrated experience in organising and developing leaders in constituency-based organisations
• Strong and evidenced relationships with European power building organisations and other influential groups
• Your own working rights for your European location

 

If you meet all or some of the requirements, or are unsure, please submit an expression of interest as The Sunrise Project values diversity and recognizes lived experience. Your expression of interest should include a cover letter, responding to the skills required above, and a resume. Please quote #1352163. Alternatively, contact Lois Freeke from NGO Recruitment in Melbourne, Australia to request a full information pack at: +61 (0) 3 8080 8978. 

This is a unique opportunity for an experienced leader to help diversify the environmental sector by scaling a Black-led nature organisation to be able to demonstrate leadership on a national scale and promote and serve the interests and needs of ethnically marginalized communities in accessing nature.

Our Ambition
We’re on an exciting journey of growth. Our vision is to become a nationally recognised, well-resourced Black institution for learning about and caring for nature.

We aim to:

• Be the go-to resource for people of colour learning about the natural world and accessing outdoor spaces with confidence.
• Be the go-to resource for mainstream environmental organisations seeking to understand Black and Brown perspectives on nature.
• Strengthen networks and community among POC-led nature organisations across the UK.

Our operating income for 2025-2026 is £230,000. Our ambition is to generate an income of over £1 million by 2027-2028, growing to a 15+ staff team.

How the COO will support our vision

The role of Chief Operating Officer is central to helping us achieve our ambitions, ensuring that Wild in the City has the resources, infrastructure and working environment to achieve its annual plans, long term aims and deliver high-quality programmes.

We are not expecting the COO to implement the key areas of operations alone, we will work together to prioritise and generate the resources to build a team to cover the functionality required for steady growth. We are also motivated to ensure that the role’s salary is reviewed to meet market expectations as the role grows, dependent on funding.

This role needs an exceptional candidate who enjoys making a role their own, who is motivated by turning strategy into impactful action and who finds fulfilment in supporting others to achieve.

The COO will ensure that;

• We secure ongoing, long term financial resources, creating stability and underpinning growth, and scaling into operations in multiple regions, nationally
• We grow our staffing to provide a steady infrastructure and achieve our strategic objectives, including creating operations, fundraising, communications and research teams, and increasing our field team.
• We retain our relational, open, authentic, personable, dynamic, collaborative, innovative culture as we grow.

Who We're Looking For

We are looking for a dynamic and dependable Chief Operating Officer (COO) to help realise our vision.

We’re seeking an emotionally intelligent, commercially competent, and values-driven leader who can bring clarity, stability, and energy in a fast-paced and mission-led environment. You will thrive in turning strategy into action and impact, and in driving Wild in the City forward in scaling our delivery and leadership on a national scale.

You will bring:

• Proven experience in operational and strategic leadership
• Strong financial and commercial acumen, including income generation, budgeting, and long-term planning
• A successful track record of managing people, partnerships, and multi-disciplinary teams
• Excellent communication and relationship-building skills across staff, volunteers, partners, and board members
• Emotional resilience, sound judgement, and a calm, authentic presence
• A genuine connection to our mission and values

We welcome people from all backgrounds to fulfill the role of COO. We are mindful of the lack of diversity within senior leadership in the environmental field and encourage those from Global Majority backgrounds to apply.

Why Join Us?
This is an exciting time to join Wild in the City, we hope that you will make an application. As COO, you’ll play a central role in shaping the next chapter of our development - growing our influence, supporting Black leadership in nature, and helping transform access to the natural world for communities of colour.

The Ancient Tree Forum (ATF) is seeking a motivated and organised Technical and Engagement Officer to join our small, friendly and flexible team. This is an exciting opportunity to contribute to a charity dedicated to safeguarding the UK’s ancient and veteran trees, along with their wildlife, heritage and cultural values. 

This role is vital to achieving our strategic outcomes by providing expert technical advice, supporting and collaborating with the Technical Advisory Panel to develop authoritative guidance and publications. You will act as a key contact for public and stakeholder enquiries and contribute technical expertise to ATF’s communications across our website, newsletter, social media and press activity. 

You will engage with sector networks, collaborate with partners and support strategic messaging. This role will help strengthen the charity’s visibility and impact in ancient and veteran tree conservation and protection. 

Child Bereavement UK helps families to rebuild their lives when a child grieves or when a child dies.

We support children and young people (up to the age of 25) When someone important to them has died or is not expected to live, and parents and the wider family when a baby or child of any age dies or is dying.

We provide training to professionals in health and social care, education, and the voluntary and corporate sectors, equipping them to provide the best possible care to bereaved families.

Trusts and Statutory Fundraiser
Hours: 35 hours per week
Salary: £35,000 per annum
Reporting to: Head of Trusts and Grants
Base: Home based

Role Summary

An exciting opportunity has become available for a talented and enthusiastic Trusts and Statutory Fundraiser to join a high performing and friendly fundraising team.

As a key member of the Trusts and Grants Team, the Trusts and Statutory Fundraiser will work closely with the Head of Trusts and Grants to raise funds from a portfolio of charitable trusts in accordance with Child Bereavement UK’s budgets and targets.

We are looking for someone with proven experience of generating income from trusts and foundations.

You will have:

• Excellent written communication skills, with the ability to write researched, powerful and compelling copy
• Excellent research skills to identify prospective funders
• Excellent organizational and time management skills
• Experience working with commissions is desirable but not essential

This role comes at a particularly important time for CBUK when the charity is looking to evolve and grow services, diversify into new areas, and raise significant funds for ongoing work. The Trusts & Grants Team are a vital part of the charity’s expansion into new areas, and the post-holder will have the opportunity to work with frontline staff to develop new projects and bids.

Child Bereavement UK offers a generous package of benefits including an employee assistance programme, 5% pension contribution and life assurance scheme.

Closing Date: Friday 11 July 2025
Initial interviews to be conducted on Zoom w/c 21 July 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Child Bereavement UK is committed to creating a safe and welcoming atmosphere for everyone, and one that challenges all forms of oppression or discrimination including those based on age, gender or gender reassignment, marital or civil partnership status, pregnancy or maternity leave, disability, race (which includes nationality, citizenship, ethnic or national origins), religion/faith or belief, sexual orientation (collectively known in law as the ‘protected characteristics’), as well as any oppression or discrimination based on other physical characteristics or impairments, occupation, income, wealth, or unrelated criminal convictions.

Registered in England and Wales: 1040419 and Scotland: SCO42910.

No agencies please.

Qualifications/ skills: CIPD qualified or equivalent professional HR qualification (Level 5 or above)

Time: Minimum 12 up to 16 hours per week. Can be worked flexibly but there are some essential meetings on a Monday. 

Where: Remote - UK based. Two team days per year in London / South East or online. 

Salary: £35,000-£38,000 full-time equivalent, depending on experience. This salary is in line with our organisational pay structure.

Deadline to apply: 11th July 2025

Estimated start date: September 2025

Role overview

This HR Lead role will support a unique, employee-owned, self-managed organisation. You'll play a key part in ensuring the smooth running of HR practices, advising on employee relations, and contributing to a positive, self-directed work environment.

As a self-managed organisation HR is distributed between a number of different roles. You will be working alongside our Organisational Development Lead, Training & Development Lead, Compliance Lead, HR Support, Onboarding/Offboarding Lead, Team Companion and the leadership team.

As this is a new developing role, the responsibilities listed in the Job Description are areas where Chiltern has identified HR expertise is needed at this current point in time. This gives the role holder the opportunity to further develop and shape this area of our business.

Key duties include advising on employee relations, supporting self-managed teams, and promoting a culture of continuous improvement and employee ownership, and you'll also work closely with individuals to ensure HR policies are adhered to, individuals feel empowered and engaged and that the organisation's culture aligns with its values in the delivery of HR practices.
 

Accountabilities

Responsibilities will include but are not limited to:

1. HR Strategy & Organisational Development

• Collaborate with the leadership team to drive the organisation’s People Management Strategy

• Devise and deliver HR projects to improve business efficiency and effectiveness

• Lead succession planning initiatives across the organisation

• Horizon scan for emerging HR practices and employment law developments

2. HR Policy, Compliance & Risk Management

• Develop and maintain HR policies, procedures, and the Employee Handbook to ensure legal compliance

• Ensure compliance with UK employment law across all HR functions

• Lead on:

  • Third Party Risk Policy

  • Equality Impact Assessment Policy

  • Stakeholder Engagement Policy (ensuring service user perspectives are integrated)

• Monitor adherence to internal policies, including whistleblowing, grievances, and dignity at work

• Audit EDI data bi-annually and create strategies to promote diversity and inclusion

3. Employee Relations & Case Management

• Providing advice and leading on the process for :

  • Grievances

  • Disciplinaries

  • Bullying, harassment, and capability issues

  • Redeployment and redundancy

• Lead meetings prior to disciplinary sanctions in collaboration with our HR administrator

• Mediate disputes and facilitate conflict resolution within the context of HR discussions

4. Compensation and Benefits

• Developing and maintaining salary structures

• Conducting salary benchmarking and market analysis

• Overseeing annual salary reviews

• Ensuring compliance with pay equity laws

5. Recruitment, Onboarding & Talent Management

• Oversee advertising and attraction strategies

• Support onboarding processes to aid efficiency

• Review terms and conditions, contracts, and engage with external advisors as needed

6. Attendance & Performance Management

• Manage absence cases including statutory and contractual entitlements

• Support the leadership team with performance and attendance-related challenges

7. Systems & Process Improvement

• Maintain and enhance HR systems, ensuring lean processes and the integration of e-systems

• Regularly review and improve the Staff Portal alongside our Training & Development Lead

8. Equality, Diversity & Inclusion (EDI)

• Stay updated on EDI legislation and best practice

• Support the organisation in being legally compliant, culturally relevant, and innovative in its EDI approach

• Lead data audits and present an equal opportunities review every two years

9. Professional Development & Networking

• Engage with local HR support networks, including CIPD and ACAS

• Maintain continuous professional development (CPD)

• Be an active member of Social Enterprise UK HSC HR group and attend relevant meetings

Person specification

We are looking for an efficient, well-organised, friendly person to join the team with the following qualities:

• CIPD qualified or equivalent professional HR qualification (Level 5 or above)

• Experience in a generalist HR role, including employee relations, policy development, and HR project delivery.

• Experience working on or leading Equality, Diversity and Inclusion (EDI) initiatives.

• Excellent interpersonal and communication skills, with the ability to build effective relationships across all levels

• Confident facilitator and leader of sensitive meetings and discussions, with a culture of care

• As this is a hands on role, a high level of organisational skills and the ability to manage multiple priorities and projects simultaneously is needed

• Commitment to fostering an inclusive, respectful, and supportive work environment

• Demonstrate flexibility and adaptability, with the ability to adjust to changing priorities and respond effectively to new or unforeseen challenges.

Job benefits

A key benefit in working for Chiltern is being a part of a forward thinking employee owned team, where our culture celebrates and values the voice of each individual.

Staff members benefit from a flexible working environment, creating a personal schedule based around the requirements of the role.

Ultimately, at the heart of what we do is our value of ‘care’, which is felt strongly across the team.

Additional benefits include:

• Flexible working

• 32 Days (FTE) per annum annual leave allowance (including bank holidays)

• High street discount shopping portal

• EAP package - access to confidential support and wellbeing services

About Chiltern Music Therapy

Chiltern is an award-winning social enterprise that provides music therapy, community music services and training to over 1700 people of all ages and many different needs across England each year. Formed in 2011 from a desire to change how music therapy was offered in the UK, we hold accessibility and financial inclusivity at our heart, working across health, education, social care and community settings.

Proud to be a self-managed and employee-owned organisation, we strive to create a world where music therapy is the transformative thread in the lives of the children and adults we support. At Chiltern we recognise the different strengths within our team. We provide an environment where people can take charge of the work they do and make informed decisions using professional judgement and life experience, alongside peer support. We’re welcoming, inclusive, and have worked hard to create a positive environment that we are proud of. You can find out more about us on our website.

How to apply

To apply, please apply with your CV and a one-page covering letter which should include your reasons for wanting to join Chiltern Music Therapy and suitability for the role. 

We welcome enquiries and applications from people of all identities and backgrounds and value diversity in our workforce.

We encourage candidates to apply as soon as possible as we may close applications early depending on application numbers.

For more information about Chiltern Music Therapy please visit our website. 

Department: The Big Issue Group
Contract type: 1 Year Fixed Term Contract
Hours: 35
Salary: £32,000 per annum
 
Come and be an instrumental part in helping those furthest from the jobs market achieve their personal goals in the world of work.
 
Big Issue Recruit is a specialist recruitment service from the Big Issue Group dedicated to supporting people who face barriers to joining the workforce into sustainable employment. It offers a person-centred and free to candidates service, supporting individuals pre, during and post-employment.
 
We have recently formed a partnership with Bute Energy based at the Twyn Hywel Energy Park in Caerphilly which we will be focusing on bringing people into sustainable employment in this green energy sector and we are looking for someone with experience in working with people who face barriers to employment either as a jobs coach, professional coach or a similar role to help make this partnership a success.
 
Helping to build our team and provision you will work directly with our candidates to understand their career goals, their barriers and support them into rewarding new careers. You will build a network of service providers and employers to create opportunities for our candidates and provide truly holistic service for all candidates.
 
Skills & Experience

• Previous working experience as a Job / professional Coach or similar role for 2 years or more
• Experience in working with people with barriers to employment
• Existing network, or proven ability to network, with a broad range of service providers
• Outstanding communication and interpersonal skills
• Excellent organisational and time management skills
• Problem-solving aptitude
• Ability to inspire and motivate
• Demonstrable commitment to BIG’s values; Inclusive, Adaptive, Collaborative and Entrepreneurial
• Passion for social justice and equality, diversity and inclusion
• Experience of asset-based approach/thinking or a willingness to learn and implement this approach

 
For full details, please see the Job Description below. Both English and Welsh language versions available.
 
Salary and Benefits offered

• Salary - £32,000 per annum
• Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
• Company Sick Pay
• Enhanced contribution to our workplace pension
• Enhanced maternity pay
• Training and development opportunities including an open learning library and management training schemes
• Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
• Access to Blue Light Card benefits scheme.

Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment
 
Workplace details
 
This role is based in Caerphilly at the Twyn Hywel Energy Park.
 
Closing date - 13th July 2025 (23:59pm) - Interviews and shortlisting may take place before the advertised closing date so please apply asap.
 
Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.
 
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Changing Lives Community Interest Company.
 
Benefits: We are proud of our family-friendly and flexible working environment and while this is a full-time role, we can offer flexibility of hours and some flexibility of place of work as standard. While you will need to spend a significant part of your working week in our Finsbury Park head office, we have the technology to enable remote working. We have no service qualification to submit a flexible working request and we would welcome a discussion on how you would like to organise your hours of work. As well as a salary commensurate with our sector, we offer 3 days paid leave in a rolling year to care for a sick child or grandchild, 3 days paid leave in a rolling year to care for a sick or elderly relative, a generous maternity package, an incremental holiday scheme, an enhanced contribution into our workplace pension, life cover, a healthcare cash plan, access to an open learning library and other learning & development opportunities. We have the technology to allow remote working for part of your working week. We offer a salary commensurate with a social enterprise, an enhanced contribution to your workplace pension, incremental holiday entitlement, life cover, a healthcare scheme, unlimited access to our open learning library, up to 6 days paid leave to care for a sick child or elderly relation and the exciting opportunity to be part of a mission-driven social enterprise. We are equipped for flexible working and while you will need to spend most of your week with your team in our Finsbury Park head office, we would welcome a discussion on how you would like to arrange your hours of work. We particularly welcome applicants from those who are underrepresented, such as women in senior roles such as this, disabled people and people from Black and Minority Ethnic communities.
 
REF-222424

Bookings Team Executive
Contract: Temporary / Fixed until November 2025
Location: Hybrid – United Kingdom (Multiple Office locations)
Offices: Cardiff, Belfast, Salford, Edinburgh, London
Salary: £28,000 per annum, pro rata

About Into Film

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching.

We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards – the UK’s leading showcase for young filmmaking talent.

The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen.

Our vision – Film enriches the life of every child and young person. 
Our mission – To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image.

Role Summary

The main function of the Bookings Team Executive role is to provide high quality customer service for the Into Film Festival. This will mean receiving calls, processing bookings and liaising with educators through email and by phone. It will also involve making outbound calls to drive bookings, speaking to attending teachers and liaising with cinemas to ensure the festival runs smoothly. This is an exciting, front-line, varied role requiring high level communication skills and a solution focused attitude. It is an opportunity to develop customer service and CRM (Salesforce/Aerian) skills and to work for the world’s largest film festival for young people.  This role is offered on a fixed term, three-month basis.

Main Responsibilities:

• To be the first point of contact for public festival enquiries; answering calls and emails, processing bookings and problem solving.
• Proactively reaching out over email and phone to educators/bookers, aiming to sign them up to the festival.
• Liaising with the festival team to ensure all enquiries and issues are resolved.
• Checking, updating and uploading booking information onto our festival website (via Aerian - training available).
• Updating the daily incident log (via Excel) - this is used for tracking all enquiries/issues from cinemas. 
• Liaising with exhibitors as and when required and as directed.
• General support in relation to all aspects of the festival.
• Any other reasonable duties assigned by Into Film.

General Responsibilities:

• Commitment to quality internally and in all dealings with Into Film’s stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public.
• Commitment and active participation in helping Into Film live its EEDI values and ethos through everything it does.
• Contribute to long term planning to ensure growth in line with demand and resources.
• Contribute to the regular monitoring and evaluation of Into Film’s work.

Person Specification:

Minimum Requirements:

• Experience of a customer service role.
• Excellent communication skills, including the ability to convey ideas persuasively.
• Strong organisational capability.
• Base level Excel or equivalent skills.
• Experience of working under pressure while handling a high volume of public enquiries.

Desirable:

• Experience of using Teams.
• Experience of using a CRM.
• Experience of talking to teachers/schools.
• Understanding of the education sector.
• Familiarity with the Microsoft Office suite.
• A love and knowledge of film.

Into Film employees enjoy the following benefits: 

• Annual Leave – 28 days (pro-rata). 
• Pension – matched up to 5% of salary (2% above statutory employer contribution).
• Employee Assistance Programme (EAP) – 24/7 confidential wellbeing support, advice and guidance. 
• Wisdom health cover – including £75 annual eye care cover, as well as health insurance (non-contributory, apart from employee tax contribution).
• BenefitHub portal – offering discounts on healthcare, wellbeing products, and lifestyle products and services.

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this.

Closing: 9:00am, Tuesday 29th July 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to Applied to complete your application for this position.

At Into Film, we use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. The responses are anonymised, and reviewed in a random order by members of our team.

No agencies please.