Marketing and development manager jobs

We’re looking for a skilled and inspiring clinical leader to drive excellence across our Regional Treatment Centre. You’ll lead and motivate clinical teams, champion safety, quality, and patient experience, and foster a culture of continuous improvement. You’ll ensure the highest standards of care and compliance following clinical safety guidelines. Flexibility to travel across Merry Hill, Stafford, and Tamworth (with more sites upcoming) is essential as the service continues to grow.

You’ll be based in our brand-new, state-of-the-art Marston Green centre, with modern clinical facilities, spacious breakout areas, on-site parking, and showers for cyclists—because when you feel your best, you deliver your best.

This is a key leadership role with real influence. If you’re ready to shape services, empower teams, and make a meaningful impact, apply today.

Why Join Us?

We offer a supportive, values-driven environment where your contribution is recognised and rewarded:

�� Financial & Rewards: Aviva pension (up to 5% employer contribution), Blue Light Card discounts (4,000+ perks), Cycle to Work scheme, season ticket loan, and long-service recognition rewards.

�� Wellbeing & Work–Life Balance: Opportunity to buy and sell annual leave, 24/7 GP access and EAP via Westfield Health, an extra day off for your birthday, accredited Mental Health First Aiders, family-friendly policies and a national employee recognition programme.

�� Learning & Career Development: Clear career pathways, paid training and development, accredited apprenticeships, and learning agreements to support your professional growth.

As our Online Communities Specialist, you’ll step into a newly created role where your experience in online forums and digital community support will make a real difference for people affected by motor neurone disease (MND).

You’ll lead the development and delivery of our online community services, ensuring they remain safe, accessible, and people-centred. You'll take a forum with real potential and develop it into a professional, sustainable peer support service - building the systems, processes and relationships to support long-term growth.

Key Responsibilities

• Lead the growth, improvement and day-to-day delivery of online peer-support services
• Manage the forum platform, including configuration, security and performance
• Act as product owner, ensuring technology supports safe community connection
• Lead and coordinate online community support volunteers, including training
• Handle content moderation, complaints, conflict and crisis escalation
• Manage relationships with external suppliers and internal teams
• Ensure safeguarding, legal and regulatory compliance across the service
• Develop service policy, process and business continuity planning
• Analyse community data and contribute to service impact reporting
• Advocate for community needs while balancing organisational priorities

About You

Essential

• Proven experience managing online community platforms, including forums
• Strong understanding of data security, GDPR and Online Safety Act requirements
• Skilled in conflict management, complaints handling and crisis escalation
• Confident with data metrics and reporting
• Able to communicate with care and clarity, including representing an organisation externally
• Experience managing volunteers or staff remotely, supporting their development

Desirable:

• Understanding of person-centred digital support and accessibility considerations
• Experience contributing to digital service or product development
• Experience working with external agencies or suppliers

Hybrid working expectations: home-based role

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

We’re looking for an experienced, proactive fundraiser who can think strategically and deliver hands-on. Someone confident writing bids, building partnerships and spotting opportunities for growth.

This is a key role at a pivotal moment for AudioActive, offering the chance to build on strong foundations and shape a diverse, sustainable income model and power a team that is dedicated to empowering young people through music.

What you’ll do

• Lead and deliver AudioActive’s fundraising and development strategy
• Grow income across trusts & foundations, tenders, contracts and partnerships
• Write high-quality bids, proposals and pitches
• Develop new business partnerships aligned with our mission
• Build strong relationships with funders, partners and supporters
• Work closely with the CEO and team to align income with programmes
• Track performance, manage targets and identify new opportunities

We are seeking a dynamic and highly motivated individual with excellent communication skills who will be a first point of contact with our membership network.

You will proactively increase member engagement whilst nurturing existing relationships and demonstrating commitment to promoting the value of helplines.

This role is supporting the Partnership and Engagement manager to deliver a sustainable membership and partnership model that keeps pace in a constantly moving and diverse climate.

You will be central in supporting HLP’s sustainability and will help to progress continued growth and attract new and diverse collaborations.

You will ideally have experience of working within a fast-paced and proactive team. You will enjoy engaging with a wide range of diverse stakeholders.

The role is predominantly home-based with regular travel to meetings and events. 

We offer attractive staff benefits including 25 days’ annual leave rising with length of service, a company pension scheme, free life assurance and an employee assistance programme.  HLP is committed to equality of opportunity.

The Charity Delivery Lead will drive the success of key charity and community programs and charity initiatives across our 13 venues. Line managing staff in a matrix model, you will provide operational guidance, a delivery framework, and expert advice to ensure that each program is successfully implemented and achieves its objectives. You will collaborate closely with the General Manager of each venue, ensuring the alignment of charity initiatives with broader venue goals.

Key Responsibilities

Program Delivery Support
Provide expert advice and practical frameworks to Charity Officers as they deliver and facilitate key programs such as Fun, Food & Golf, Community Cafes, and This Girl Can. Ensure each program aligns with the charity’s mission and goals.

Program Coordination & Monitoring
Ensure that programs are delivered efficiently, consistently, and to a high standard across all venues. Support Charity Officers in tracking program outcomes and assessing impact, making adjustments as needed.

Training & Development
Provide training, resources, and support to Charity Officers to ensure they have the knowledge and tools necessary to deliver high-quality community programs. Share best practices and foster a culture of continuous improvement.

Framework & Process Development:
Develop and implement operational frameworks, guidelines, and processes for program delivery, ensuring consistency across all 13 venues. Provide ongoing feedback and recommendations to improve program quality and participant satisfaction and outcomes.

Reporting & Communication:
Report regularly to the Chief People Officer on program performance, challenges, and successes. Prepare reports and presentations for stakeholders (including Trustees), demonstrating the impact of charity programs and their alignment with the overall strategy.

Collaborative Working:
Work closely with the marketing and communications team to promote charity programs across different channels, including social media, local events, and the charity’s website. Help raise awareness of the charity’s work and encourage broader community participation.

Safeguarding and Wellbeing
Ensure that all programs adhere to safeguarding guidelines, especially for vulnerable groups such as those impacted by dementia and children. Promote a safe and inclusive environment for all participants.

Person Specification

Key Skills and Experience:

• Proven experience (3+ years) in community program delivery, charity work, or sports-related initiatives, with a focus on social impact and inclusivity.
• Strong knowledge of program design and delivery, particularly in sports, health, and community development.
• Excellent communication and relationship-building skills, with the ability to engage diverse communities, local venues, and external stakeholders.
• Experience supporting and mentoring teams, even without direct line management responsibilities.
• Ability to create and implement structured frameworks and processes to improve program delivery and achieve outcomes.
• A genuine passion for using golf/ sport as a tool to improve lives and create positive change within communities.
• Strong organisational and time-management skills, with the ability to manage multiple initiatives across multiple venues.
• An understanding of safeguarding and wellbeing guidelines and practises, particularly in working with vulnerable groups having performed the role of Welfare Officer, Designated Safeguarding Lead or equivalent.

Desirable

• Familiarity with programs related to dementia care, women and girls' sports participation, or community wellness.
• Knowledge of fundraising, grant applications, or sponsorship in the charity sector.
• Experience in working with or within community-based organisations.
• A relevant qualification in community development, sports management, or a related field is advantageous but not essential.

Title: Policy and Social Change Manager
Contract: Full time, 12 months FTC, possibility to extend subject to mutual agreement
Location: Hybrid, with regular travel to our London offices
Reporting to: Partnerships & Impact Director
Direct report/s: None
Salary: £47,000-£50,000 per annum
Deadline: Midday, Tuesday 7th April 2026

About In Kind Direct

For 30 years, In Kind Direct has been at the forefront of product distribution in the UK, ensuring that no one misses out on life’s essentials. Think toiletries, period products, clothes, toys, and technology, donated by leading brands and retailers. Founded by HM The King, we are a practical response to the widening gap in society, alleviating immediate need and pushing for systemic change through new research and advocacy. We work with a UK network of over 9,000 local charities and community groups. Together, we reach 930,000 people with essentials every week and unlock almost £30m in savings for the charitable sector each year. 

Our mission and values

We know long before people go without food or heating, they forfeit feeling clean. This has a huge impact on confidence, wellbeing, and engaging with learning or work. By 2030, we are on a mission to double our impact, to meet the growing need in communities. Increasing our voice and influence is a key pillar in our new strategy. In all things, we live our values of kindness, togetherness and integrity, driving innovation.

The role

We are looking for a passionate change-maker to be our Policy & Social Change Manager, building the roadmap for strategic programmes that raise awareness, reduce stigma, and generate systemic change. The role will involve movement building and close collaboration, working with our charitable network to raise our collective voice at a national level. You will represent us in the policy and advocacy environment, holding relationships with government departments, civil servants and cross-sector alliances.

Your efforts will particularly focus on our End Hygiene Poverty campaign, working in partnership with The Hygiene Bank, and our coordinating role for the Period Equity Alliance. We believe no one should have to face the choice to heat, eat or feel clean. These two programmes tackle different parts of the systems that keep too many people going without or feeling ashamed. The scale of poverty in the UK is simply too big for any one organisation to solve. You will develop a coordinated advocacy approach to build alliances for change.

You will work closely with our marketing team to develop our voice, and our impact team to maximise our strong evidence base. Ideally you would have experience of narrative change, political advocacy and systemic thinking, but if you’re passionate about ending poverty and have led successful collaborations, delivered social change or run brilliant campaigns then we would love to hear from you. You will work closely with the Partnerships & Impact Director and CEO, with the autonomy to help shape our direction. 
The role is based out of our London Bridge office. We operate a hybrid working practice and expect the individual to be in the office for two days each week, and working remotely, usually from home for up to three days a week. This role is subject to DBS checking.

Key responsibilities:

• Manage the development and implementation of a fully integrated advocacy strategy, aligning key objectives of more influence, more products and more impact. 
• End Hygiene Poverty campaign - utilise and support delivery of new research to develop our activity roadmap, build a cross-sector coalition for change, and unlock new funding.
• Period Equity Alliance – provide coordination including drafting letters, chairing meetings and efforts to grow the wider membership. Lead delivery of funded events that embed lived experience in developing resources and policy positioning.
• Keep a watching brief on relevant areas such as child poverty, women’s health, devolution, and the VCSE sector. Create and share regular internal and external briefings, and lead on submissions to government calls for evidence.
• Develop our position on relevant advocacy issues, understanding where In Kind Direct is best placed to lead, and where we can ally and amplify the work of others.
• Proactively develop relationships with key stakeholders, representing us in the policy environment and potentially with media, to grow our voice and visibility. 
• Work with colleagues to shape organisational messaging and inform funding proposals. 
• Maximise the value of our existing evidence base and commissioned research.

To succeed in this role, you will be able to demonstrate: 

• Experience of developing effective influencing strategies that deliver real change.
• Experience leading complex projects or campaigns across multiple teams and partners, able to balance priorities, manage stakeholders and make decisions.
• Strong facilitation and convening skills, adaptable to diverse backgrounds, expertise and seniority. Comfortable speaking and presenting to different audiences. 
• Experience of successful collaborations; engaging, influencing and mobilising senior external stakeholders, ideally including corporate partners.
• A natural curiosity, able to connect information and identify gaps and trends. 
• An alignment with IKD values of kindness, togetherness, integrity, and innovation. 
• An interest in the charity sector, corporate responsibility, and In Kind Direct’s area of work 
• An understanding or experience of systems change practices is desirable, for example systems mapping and storytelling.

In Kind Direct is committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who join us and are interested in applications from people from all backgrounds.

Working at In Kind Direct

As well as having the chance to work in a charity that helps thousands of people each year, our team benefits include volunteering days, 28 days holiday each year (including 3 days between Christmas and New Year, excluding public holidays), an interest-free travel loan, and a generous pension scheme entitlement. We are an equal opportunity employer and support our team to succeed in their roles through training, adaptations, flexibility in working, access to our Employee Assistance Platform, and a range of policies to support people in their personal, family and care responsibilities. 

We are an accredited Great Place to Work – and have additionally been recognised as a Great Place to Work amongst small Charities and a Great Place to work for Women. 

We seek to challenge discrimination and are committed to our values of kindness, togetherness, integrity, and innovation. We are on an organisational journey to achieving our EDI vision and welcome any questions about our progress and aspirations. 

We especially welcome applications from anyone with lived experience of being on a low income or working with smaller charitable organisations. 

We will meet all reasonable expenses that will support anyone invited to interview to be able to participate. If there's anything such as a disability or other circumstance that might affect your ability to take part in any stage of the application or interview process, please don’t hesitate to contact us directly. We’ll do our best to provide any support or adjustments you may need to take part fully and comfortably. Sharing this information will not affect your application in any way.

How to apply
The deadline for application is midday, Tuesday 7th April. We ask all applicants to complete an Equal Opportunities Monitoring form, available on our website.

To apply, please send your CV and a brief supporting statement (max. 600 words), through our online applications portal. Applications submitted without a supporting statement may not be considered. 

Interview dates: first interviews Tuesday 14th April, second interviews Tuesday 21st April.

REF-227 512

Working at White Ribbon UK

White Ribbon UK is the leading organisation working to prevent men’s violence against women and girls by promoting equality, positive masculinity, and healthy relationships. Our work transforms communities and workplaces and makes a real difference in ending violence. We reach many thousands of people, but we can’t do any of this without passionate and highly effective people working within our team.

We’re a registered charity headquartered in West Yorkshire.

Opportunities

Accreditation & Training Officer

We are looking for someone who can deliver high quality training to adults and young people in the workplace and community settings. You will be comfortable managing groups discussing sensitive issues and difficult topics.

You will be selling accreditation and training and encouraging organisations to engage with us. You will be guiding workplaces to develop an Action Plan which delivers impact on the ground.

This post is remote or hybrid working at our offices in Hebden Bridge, but you must be willing and able to travel to meet with colleagues, including a quarterly full staff meeting at Hebden Bridge. 

£31,793.01 per annum

Full-time

Permanent

About White Ribbon UK

White Ribbon is the leading organisation in the UK working to engage men and boys in ending violence against women and girls. Our mission is to prevent men’s violence against women through addressing its root causes, gender inequality and harmful gender norms and stereotypes. We do this by working with individual men and boys, organisations, and the community, helping them to understand the scale of the problem, and how they can be part of the solution.

This is an exciting time to join White Ribbon as our work and profile has grown significantly over recent years as the importance of engaging men in ending violence has become more apparent. We have an increasing public presence, through campaigning activities, policy influence, in the media and online.

Location: This post is remote or hybrid working at our offices in Hebden Bridge, but you must be willing and able to travel to meet with colleagues, including a quarterly full staff meeting at Hebden Bridge. This post requires travel to attend events and meetings throughout England and Wales.

You will work closely with the Business Development Manager, work collaboratively with internal teams and external stakeholders.

Application Instructions

To apply: please submit your CV and a cover letter detailing, with examples, how you meet each item on the person specification and telling us why you want this role, Debbie Kershaw. The closing date for applications is Monday 20th April 2026 at 9 am. Interviews - First round 27th April 2026 (online), Interviews second round Wednesday 6th May 2026 (in person at our Hebden Bridge Offices).

Salary: £51,065
Contract: 6-month FTC
Location: London Hybrid
Closing date: ASAP
Benefits: Employee assistance programme, Life assurance, Health cash plan option

We have a great opportunity for a Head of Proposition Development, reporting to the Chief Fundraising & Marketing Officer, working for Sense, a charity that empowers people with complex disabilities, to live connected, fulfilled and independent lives.

This is an exciting chance to join a newly created directorate at a pivotal moment, as the organisation launches a bold new strategy. You will play a key role in shaping compelling, emotive and transformational propositions that inspire major supporters and enable fundraisers to secure significant income for life?changing work.

As part of this exciting role, you will work across a large and complex organisation to develop persuasive strategic narratives, build robust impact frameworks, and innovate new ways of showcasing programme delivery. You will collaborate with senior leaders, programme teams and fundraisers to create strong cases for support, embed proposition development processes, and lay solid foundations for long?term income growth.

To be successful as the  Head of Proposition Development you will need:

• Proven experience developing transformational cross?organisation propositions, or significant experience in major gifts, philanthropy, trusts & foundations, or corporate fundraising.
• Outstanding communication and storytelling skills, able to craft compelling proposals and donor materials for a range of audiences.
• Strong analytical and project management skills, with the ability to interpret data, build budgets, and manage multiple high?value projects simultaneously.

 
If you would like to discuss this role with us please contact us and quote the reference 2914AJ.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
 

About Us

Beginning Again is a Charitable Incorporated Organisation set up to promote the resettlement and rehabilitation of offenders and ex-offenders in order to reduce rates of re-offending and to contribute to the creation of safer communities.

It seeks to achieve its objectives primarily by providing mentoring, advice, and opportunities for gaining work experience in an outdoor setting as part of a team.

Role Purpose

This is a new, permanent role in Cumbria to implement the charity’s rehabilitation and resettlement plans to help reduce re-offending. The work we are undertaking, primarily horticultural, is currently focussed in the North West of the county but we wish to expand to other areas. The post holder will be expected to find new projects, suitable offenders and volunteers and to manage the Operations Officer. Assessing and managing risk is a crucial part of this role. As is collaboration with Probation services and local agencies as well as volunteer organisations.

Please see attached the job description and application form

Applications need to be received by 6.00pm on 14th April.                                             
Interviews will be held on 21st April.

Location: 89 Addison Road, London, W14 8BZ, and other Trust sites across London

Contract Type: Full time, all year round

Salary: £31,980-£33,870

Start Date: As soon as possible

About the Role

Working closely with the Development Manager and the Development Director, you will play a key role in strengthening relationships with the Trust’s communities, supporting fundraising initiatives and delivering engaging communications and events that foster lifelong connections with the Trust and its schools.

Key Responsibilities

• Build meaningful relationships across school communities and alumni networks, bringing people together and inspiring them to support the Trust’s vision
• Lead creative fundraising and engagement initiatives, from community campaigns to reunions and events, helping to drive a vibrant culture of giving
• Boost the Trust’s growth and sustainability by supporting data‑driven fundraising, managing donor stewardship, maintaining accurate customer relationship management (CRM) records, and contributing to strong grant proposals

What We Are Looking For

The ideal candidate will be:

• A confident communicator with excellent interpersonal and writing skills who can engage a vast range of stakeholders
• Experienced in relationship management, fundraising or engagement
• Organised, detail-oriented and able to manage multiple projects simultaneously
• Skilled in using CRM systems and digital communication tools
• Passionate about education and community building
• A team player with a proactive and positive approach

About the Trust

The Saint John Southworth Catholic Academy Trust is a growing family of Catholic schools (primary, secondary and post-16), a registered charity and a trading company committed to providing an outstanding education rooted in faith, aspiration and service.

Our Shared Services Team provides high-quality professional and operational support across the Trust, enabling schools to focus on teaching, learning and pastoral care.

What We Offer

• A supportive and collaborative working environment
• Opportunities for training and development to help you grow in your career
• The chance to contribute to a trust committed to delivering high-quality education and supporting staff wellbeing
• Hybrid working during school holidays
• Access to the Local Government Pension Scheme and generous holiday entitlement

How to Apply

For further details on the role, please view the Job Description and Person Specification or visit our website to find out more about us.

To apply for this role, please complete the application forms available on our Vacancies webpage. Applications should be sent via email.

Shortlisted candidates will be called for interview upon receipt of application, therefore we advise you to submit your application as early as possible to avoid disappointment.

The Saint John Southworth Catholic Academy Trust is committed to safeguarding and promoting the welfare of young people. All roles are subject to satisfactory vetting, including an Enhanced DBS check with Children’s Barred List.

The posts below are exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975, (amended 2013 and 2020)) provide that when applying for certain jobs, certain spent convictions and cautions are protected and they do not need to be disclosed to employers. If they are disclosed, employers cannot take them into account.  Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website and further information about filtering offences can be found in DBS filtering guide.

Join us in our mission to cultivate an educational environment that inspires growth, respect and academic achievement!

Introduction

The National House Project (NHP) supports Local Authorities to work with young people to give them the knowledge, skills and confidence to live connected and fulfilling lives. By developing a community of support, completing the House Project Programme and being able to make their house a home young people can look forward to a positive future.

This is an exciting time to join NHP and we are seeking a skilled and experienced professional who can support our vision to ensure that young people leaving care live connected and fulfilling lives.

Purpose of the Role 

Reporting to the Director of Partnerships, this newly created role offers the chance to support the delivery of our new Fundraising and Partnership Strategy (2025–2029) by helping to grow our community of supporters, increase individual digital giving and deepen engagement with corporate partners. We also welcome your ideas and experience in developing how we might approach digital fundraising.
 
Working closely with the Director of Partnerships, this role will lead on community fundraising development and provide hands-on coordination of partnership activities, from employee volunteering and group sessions to corporate fundraising events and payroll giving. The role will also contribute to communications and marketing content.

Key Responsibilities 

Corporate Partnerships and Engagement 

• Support the Director of Partnerships in managing and delivering high-quality partnership activities, including: 

• Organising employee volunteering sessions – including mapping / tracking volunteer hours and activities (where possible) 

• Organising and supporting group visits, insight events, and work experience placements (as needed) 

• Work closely with NHP colleagues, Local House Project staff and partners to develop impactful partnership activities 

• Fundraising activities and events organised by corporate partners 

• Liaise with LHPs to coordinate partnership activity across different regions. 

• Maintain accurate partnership records and activity tracking in NHP’s CRM. 

Communications and Collaboration 

• Work closely with the Business Support Administrator and Admin Team to create and share communications and marketing materials that promote partnership activities, volunteering, and fundraising opportunities. 

• Support the preparation of partnership updates, impact stories, and social media content. 

• Contribute to internal communications about partnership successes and learning. 

• Support the rest of the NHP team from time to time, as required.

Community Fundraising, Individual Giving and Supporter Engagement 

• Plan, deliver and evaluate a calendar of community fundraising activities and events (third party) to build NHP’s supporter base, ensuring income and engagement targets are met. (We plan to have 2 community fundraising events a year, and support those our corporate partners organise).

• Recruit, brief and support challenge event participants, fundraisers and corporate teams undertaking community activities.

• Develop toolkits and resources to empower supporters (fundraising packs, JustGiving Guides and risk assessments) 

• Support the Business Support Administrator to manage the stock, ordering and distribution of fundraising materials to ensure event participants are equipped and engaged. 

• Support the Director of Partnerships to lead the event logistics (registrations, supplier liaison, risk assessments, volunteer coordination, on the day delivery and post event follow up) 

• Provide guidance, resources, and encouragement to individuals and groups fundraising on behalf of NHP. 

• Support the development of our long-term individual goals (one-off donations and regular giving via our website) 

• Coordinate fundraising communications, updates, and impact stories to strengthen donor engagement and retention. 

• Track and evaluate community fundraising and individual giving performance and supporter feedback. 

• Maintain accurate CRM records of donor giving/community fundraising 

• Support with sharing best practice and resources that enable local teams to engage effectively with partners and supporters

Find out more

If you’re excited by the opportunity to build something transformative, we’d love to hear from you. 

We recently held a briefing session to provide more information about this role. You can watch the recording below:

https://us06web.zoom.us/rec/share/_az6Qsqxp0jc200iP7227b1fZ2tsPFLIYicvMkxeVT5iOEswGX92VY8i9LxmF-M.fgx73P6eNwBPgXHr
Passcode: Tkk%9$b^

How to Apply

To apply, please submit your CV and cover letter via Charity Job detailing what skills, knowledge and experiences make you the best candidate for the role by 12pm Wednesday 8th April.

We welcome applications from all backgrounds. If you require adjustments during the application or recruitment process, let us know. If you are care-experienced and meet all the essential requirements you will be guaranteed an interview.

We do not accept unsolicited CVs from recruitment agencies. 

Interviews

Shortlisted candidates will be invited to an in-person interview on the NHP Office in Crewe date to be confirmed. 

Further details will be provided to shortlisted candidates. 

Safeguarding Statement 
NHP is committed to protecting the well-being of young people. All staff must adhere to our safeguarding policies. 

General Requirements: Right to work in the UK, two professional references, and a DBS check. 

We are looking for a strategic, values-driven and collaborative Charity Director/CEO to lead DS Achieve (a small charity) through its next stage, building on strong foundations to ensure long-term sustainability and meaningful impact for the families we support.

This is a rewarding opportunity to play a key role in shaping the future of a small community-focused charity supporting children and young people with Down Syndrome. Working closely with the Board of Trustees, you will provide strategic leadership, guide the development of the organisation, and support a committed team to deliver high-quality services for families across Hertfordshire and surrounding areas.

Please see the attached Role Profile for details.

About the role

This role will be responsible for delivering an excellent recruitment experience for all candidates and supporting them through the vital first six months of their journey with Your Place. You will manage all recruitment systems, administration, and relationships with external recruiters, while delivering on improvement projects to ensure we provide the very best onboarding experience possible. In doing so, you’ll play a key role in shaping a culture of belonging from day one - helping new team members feel supported, connected, and set up to thrive - so we not only hire the right people, but retain them.

Salary: £30,205-£32,965 annual salary annual salary
Contract: Permanent
Hours: 37.5 hours
Location: Canning Town, London

Responsibilities

People Operations

• To keep all employment records up to date and ensure files are appropriately filed, in particular recruitment and onboarding and process any contract changes promptly.

Recruitment

• Create an interactive and clear recruitment process from advertising to hiring stage, working closely with the wider People team to develop and deliver an excellent recruitment and retention strategy

• To act as a first point of contact for all recruitment enquires and requests received externally or internally, ensuring that these are dealt with promptly and professionally.

• Work closely with hiring managers on recruitment campaigns including supporting on writing JDs, uploading adverts to the applicant tracking system and various job sites, and liaising with the Marketing & Communications team on placing job adverts on social media platforms.

• Spearhead active recruitment and ‘headhunting’, using tools like LinkedIn, taking responsibility for helping us find the very best talent

• Keep up-to-date records of all recruitment and monitor diversity of applicants and produce frequent reports on interest, candidate experience and diversity, in line with our EDI commitments.

• Shortlist applications for vacancies, where requested and organise all aspects of online and in-person interviews

• Work with hiring managers to develop the best possible interview and assessment tools to ensure we are hiring the right people for the right roles.

• Keep all new starter files up to date, in particular recruitment and onboarding.

• Develop and manage a group of ‘bank staff’ to cover short-term operations vacancies

Onboarding & Induction

• Take responsibility for the onboarding of new team members which will include pre-employment checks and all corresponding onboarding activities, offer e-mails, and liaising with line managers regarding induction plans and probations.

• Provide comprehensive in-person inductions for all new starters

• Carry out regular check-ins with new starters during their induction period, supporting them to settle in to their new role and helping them to tackle any challenges, via “stay” interviews and other formal and informal methods

• Working with line managers and new starters to ensure that all probation paperwork and activities (such as mandatory training) are completed on time.

• Reporting any trends or data to the wider People team and working with them to address any concerns, escalating issues to other members of the team as appropriate

• Offboarding: Conduct exit interviews with departing employees, tracking reasons for leaving to inform future recruitment and retention strategies.

Information Systems

• To maintain and accurately update the integrated payroll and employee self-service information system ensuring all new starter files are up to date, inputting information and any changes in a timely manner.

• To prepare the monthly payroll as requested using information stored on the system and ensuring supporting documents are in place for any system and contract changes, working with the People Manager as appropriate.

General

• Champion wellbeing and EDI within the organisation by promoting a positive environment and culture for team members to work in and thrive.

• Ensure that all duties and services provided are in accordance with policies and procedures.

• To comply with individual responsibilities, in accordance with work role for health and safety in the workplace.

• To undertake such other duties within the competence of the post holder which may be required from time to time.

• We are a busy charity with a small People team. There will be times when you may be required to undertake additional tasks, duties and responsibilities within your capabilities.

About you

• Experience

  • Experience and interest in recruitment, onboarding of new starters and retention of employees

  • Experience in a wide range of administration activity in a People/HR function

  • Experience of providing administrative support in a fast-paced environment

  • Experience of using a range of systems and software applications

  Qualifications

  • Level 3 CIPD Certificate in People Practice (or equivalent) or willingness in obtaining this qualification while in post

  Skills & knowledge

  • An understanding of and commitment to Belonging, Equity, Diversity and Inclusion as it applies to a supportive service and in the workplace

  • Good administrative and organisational skills with excellent attention to detail and an ability to plan and prioritise effectively

  • Good communication skills (both written and verbal)

  • A working knowledge on a range of Microsoft Office packages, in particular Outlook, Word and Excel

  • An understanding of confidentiality and data protection

  Abilities

  • Excellent accuracy and attention to detail

  • Ability to develop good working relationships and rapport with internal/external stakeholders.

  • Ability to work as part of a team as well as being able to use own initiative

  • Ability to interact and communicate effectively with a wide variety of people at all levels, maintaining professional boundaries

  • Ability to interpret and communicate the meaning of legislation, policy, guidance, research and information on best practice

  • Ability to set up and work according to schedules

  Personal qualities

  • A focus on outstanding customer service excellence, high standards of attention to detail, quality, accuracy and responsiveness

  • Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility and to juggle a variety of tasks

  • Strong sense of responsibility and accountability

  • An understanding of and commitment to the values of Your Place

  • Willingness to occasionally work outside of normal office hours

  • Committed to continuing professional development

  Desirable

  • Qualification in Business Administration or Human Resources

  • An understanding or experience of using a people Information and payroll system

  • Some knowledge, experience or understanding of people management processes and best practice

Recruitment timeline:

Closing date: Wednesday, 8 April 2026

1st stage: shortlisted candidates will be invited to a brief pre-screen call on Friday 10 April 2026 which will last no more than 20 minutes

Final stage: In person interview with the Director of People and the People Manager on Wednesday 15 April 2026

At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

This post is subject to an Enhanced DBS check and a right to work in the UK.

WASH Institutional Management Specialist - National Water Compact Delivery Accelerator

Contract: 18 Months Fixed-term contract, full-time, contingent upon successfully securing project funding, target start date May 2026.

Location: The role can be based in London (United Kingdom), Accra (Ghana), Dar es Salaam / Dodoma (Tanzania), Lusaka (Zambia), or Lilongwe (Malawi), subject to right to work eligibility in the respective countries.

In the UK, we support and enjoy a hybrid working environment. A minimum of 40% of working time is spent face to face, either in the London office, for coordination, collaboration and connectivity across the team, or as a result of external engagement or travel for WaterAid.

Salaries & Benefits: Salaries and benefits will vary by country, depending on the successful candidate's location and experience. See further details below:

UK: GBP £61,645 per annum with excellent benefits*.

Zambia: ZMW 939,581 – ZMW 1,174,476 per annum with excellent benefits.

Ghana: GHS 687,637 – GHS 1,045,327 per annum with excellent benefits.

Tanzania: TZS 148,523,228 – TZS 185,654,036 per annum with excellent benefits.

Malawi: MWK 75,784,188 - MWK 119,156,217 per annum with excellent benefits.

*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the Team

The role will report into the Project Lead: National Water Compact Delivery Accelerator, located in the Programme Operations Team, one of three support teams within the International Programmes Department of WaterAid UK.

The Programme Operations Team enables the effective management of the International Programmes Department through ensuring IPD Teams have access to robust high quality management policies, systems, process, tools and capabilities that work to support the delivery of programmes, enable the effective management of risk, and ensure strong financial planning and management.

About the Role

The WASH Institutional Management Specialist will provide hands‑on technical leadership and delivery support to WaterAid country teams and governments participating in the National Water Compact Delivery Accelerator, with a particular focus on institutional arrangements and governance, delegated management models and implementation readiness.

The role bridges strategy and execution, supporting countries to design practical institutional governance, service delivery and management frameworks that underpin credible, finance‑ready WASH investments.

In this role, you will:

1. Institutional diagnostics and design

• Lead or contribute to detailed institutional and governance diagnostics at national and sub‑national levels.
• Analyse roles, mandates, incentives and capacities across ministries, agencies, utilities and service providers.
• Identify binding institutional constraints affecting project delivery and sustainability.

2. Management and delivery model development

• Support governments to design fit‑for‑purpose institutional and management models for priority WASH investments.
• Define delivery units, implementation arrangements and accountability frameworks aligned to investment requirements.

3. Integration with financing and project development

• Work closely with finance and project development specialists to ensure institutional arrangements meet lender expectations.
• Contribute to the preparation of investment‑ready project documentation, including institutional sections of concept notes and appraisal documents.

4. Country‑level facilitation and coordination

• Provide embedded or close‑support accompaniment to country teams and government counterparts.
• Facilitate multi‑stakeholder workshops and consultations focused on institutional reform and delivery models.

5. Quality assurance and learning

• Contribute to quality assurance of diagnostics, project concepts and full project packages.
• Capture and document practical lessons on institutional reform and management arrangements.

Requirements

To be successful, you’ll need:

• Strong professional experience in WASH institutional management, governance or service delivery reform.
• Practical experience working with government systems in low‑ and middle‑income countries.
• Understanding of how institutional arrangements underpin investment viability and sustainability.
• Strong facilitation, analytical and written communication skills.
• Although not essential, we’d prefer you to have:
• Experience contributing to MDB‑financed or large‑scale infrastructure programmes.
• Familiarity with utility reform, delegated management or hybrid delivery models.
• Experience working across multiple countries or regions

Closing date: Applications will close 12:00 PM UK time on 10th April 2026. Shortlisting and interviews will be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. We therefore encourage you to apply at an early stage.

How to Apply: Click Apply to answer the pre-screening questions, upload your CV.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening:

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!