Marketing And Digital Manager Jobs in Hoxton, Greater London
Battersea’s Finance and Corporate Resources directorate is responsible for leading, developing, managing, and supporting the financial, technological, infrastructure and compliance services across Battersea. We are looking for a Systems Accountant to join our Finance Team. This person will manage and administer Battersea’s key finance system, Oracle NetSuite, and support with broader process improvement projects across the function. They will be responsible for ensuring the integrity, efficiency and functionality of financial systems and processes to support effective and accurate financial operations. They will also play a key role in delivering an excellent customer experience, delivering training, and advising on best practice.
The ideal candidate will have significant experience maintaining financial and reporting systems, be proficient in the use of Oracle NetSuite, and be CCAB-qualified.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 13th June 2024
Interview date(s): w/c 17th June 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
WHITLEY FUND FOR NATURE (WFN)
COMMUNICATIONS ASSISTANT – APPLICATION PACK
Purpose of role: To maintain and grow the charity’s online communications across digital platforms and support the team with office administration and event organisation at Whitley Fund for Nature: an impactful fundraising and grant-giving wildlife conservation NGO focused on supporting grassroots projects across the Global South.
Reports to: The Head of Communications with matrix management to the Operations Manager
Place of work: Central London, with the option to work remotely up to 2 days p/w
Contract: Full-time, permanent contract, working 5 days p/w
Salary: £29,900 p.a.
Deadline: 14th June (before end of day). Initial interviews will be targeted for 24th June.Reasonable interview travel costs are eligible to be reimbursed.
Whitley Fund for Nature
Whitley Fund for Nature (WFN) is a UK-registered charity (1081455) offering funding (Awards), training and media profile to inspiring leaders of wildlife conservation projects across the Global South. We support pragmatic, sustainable, and long-lasting work rooted in science and community involvement. The charity funds projects directly and we remain in regular contact with Award winners (grantees). WFN also raises awareness of the serious problems facing wildlife, landscapes, climate, and people, through promoting the work of winners. We focus support on nationals (leaders who were either born in the country where they work or have gained nationality) and aim to help build the capacity of successful local NGOs and grassroots work. We fund mainly in Africa, Asia, and Latin America where income is often hardest to access and can have the biggest impact for people and biodiversity. Our funding is raised each year, mainly from family foundations and trusts, as well as from individuals, corporates, and international NGOs, with a current annual income of £2.6m/year. WFN is governed by a committed trustee board. Our team is dynamic, passionate about our mission and ambitious. The charity benefits from high profile support from Patron, HRH The Princess Royal, and Ambassadors Sir David Attenborough, Kate Humble, Tom Heap, and Alastair Fothergill. Following the charity’s 30th anniversary in 2023, and in line with our ambition to raise £3m/year by 2025, we are expanding our team to increase the amount of support we can provide to our growing network of conservationists around the world and tell their stories.
The opportunity
“Saving our planet is now a communications challenge. We know what to do, we just need the will” Sir David Attenborough. WFN is a fundraising and grant-giving nature conservation charity. Established in 1993, we have channelled £23 million to 220 conservation leaders in 80 countries across the Global South, benefitting wildlife, landscapes, and people. We are now seeking to expand the team in line with our activities by recruiting a Communications Assistant to maintain and grow the organisation’s online communications across digital and social media platforms and support the team with office administration and event organisation. The post-holder should be keen to make a difference by working in a small team across an impactful organisation. They should have demonstratable skills in online communications and audience engagement, knowledge of wildlife conservation issues, experience with event organisation and the ability to support a vibrant team to flourish. The Communications Assistant will report to The Head of Communications with matrix management to the Operations Manager, dividing their time by working on communications 3 days p/w and office administration and charity events 2 days p/w. If you have a flair for communications, want to help protect our planet and are seeking to gain first-hand experience working for a UK-based conservation charity, then this could be the perfect role for you.
WFN’s Vision, Mission, and Values
Vision:
We envisage a future where communities and wildlife thrive together on a healthy planet.
Mission:
To halt and reverse the loss of Earth’s biodiversity and wild places, working alongside local people to create a future where communities and wildlife thrive together on a healthy planet.
We achieve our mission by:
• Providing funding, recognition, and training to proven grassroots conservation leaders working across the Global South.
• Supporting the long-term growth and scale up of impactful conservation solutions backed by science.
• Raising the profile of conservationists' work and their ability to effect positive environmental change.
Values:
Integrity - We act with integrity in all we do, fostering a culture that is responsible, uplifting, transparent, inclusive, and unified in achieving our mission while holding ourselves to the highest standards. We are accountable to the conservation leaders we champion and to the partners who support us.
Science-driven - We support evidence-based conservation work across the Global South that is informed by the latest science and founded on community involvement. We monitor and evaluate the impact of our activities, publish our results, and use them to drive our future actions.
Collaborative - We work collaboratively, actively seeking to partner and exchange learnings with others who share our vision. We foster collaboration among our international network of Whitley Award winning conservationists to enable the growth of proven conservation solutions and nurture their ability to effect positive change.
Ambitious - We are ambitious; a pioneer in the field of funding grassroots conservationists, we seek to continually move the dial for environmental protection. We actively listen and respond to the needs of our award winners and think outside the box to catalyse impact on the ground. We aim high, celebrate conservation success, and remain optimistic about our future and the difference we can all make.
COMMUNICATIONS ASSISTANT - PERSONAL SPECIFICATION
Essential
• Demonstrable history of producing effective digital communications to engage audiences including across website and social media.
• Understanding of and interest in wildlife conservation.
• Experience of assisting with event organisation.
• Ability to support a small team with administrative tasks.
• Excellent writing skills.
• Confident webmaster/editor.
• Competency with basic video editing.
• Strong interpersonal qualities (interface with team members, trustees, media, donors, partners, suppliers, international grantees).
• A creative thinker with an eye for design, who can build timely campaigns and keep content fresh to increase engagement.
• Organised, with high levels of accuracy and attention to detail.
• Proficient in Microsoft Office - Outlook, Excel, PowerPoint, and Word.
• Able to manage and prioritise a varied workload within deadline.
• Capable to work as part of team and on own initiative.
• Flexible ‘can do’ approach and will flourish in a small office environment.
• Willing to positively contribute to our team and culture by upholding our Values.
Desirable
• Competency using a Salesforce database, WordPress & Mail Chimp.
• Experience using Canva and Hootsuite to aid with content creation and scheduling.
Additional details and benefits
• Attractive holiday package totalling 30 days p.a. plus bank holidays.
• Training and professional development opportunities provided.
• Opportunity to work from home 2 days p/w.
• The charity operates a Pension Scheme.
This role is not eligible for UK Visa Sponsorship. Only applicants who have the right to work in the UK at the time of application will be considered for this role.
Regrettably, due to limited resources and the high number of applications we receive, we are only able to contact short-listed candidates. If you do not hear from us within four weeks of the closing date, please assume that you have not been successful on this occasion.
Diversity and Inclusion
At WFN we are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. We celebrate and respect diversity in nature and among the people and partners with whom we work. We need more people and diversity across the environment sector, and to achieve our vision. We are therefore particularly keen to receive applications from Black, Asian or minority ethnic; disabled; LGBTQ+; or from lower socio-economic backgrounds. As a small organisation we are committed to progress and continued development across DE&I. Please contact us to discuss any additional support you may need to complete your application. Applications are considered solely on your demonstrated suitability for the role.
Whitley Fund for Nature is a fundraising and grant-giving nature conservation charity supporting grassroots practitioners across the Global South.
The client requests no contact from agencies or media sales.
Are you proactive, highly organised and an excellent communicator? Do you want to use your skills to help drive progressive change? We’re a fast-paced and friendly employee-owned digital agency that works a four-day week, and we’d love to hear from you.
The role
As Forward Action’s Partnerships Officer, you’ll support the Partnerships Director to build and maintain strong relationships with our partners, so we can help them achieve change on everything from climate change to refugee rights.
In this fast-paced role, you’ll manage the administration side of our partnerships, from initial contact and briefing, through proposal management, all the way to issuing contracts and drafting scopes. You’ll work across multiple projects and deadlines, managing processes, organising meetings, following up action points, and keeping accurate partnership records.
You’ll champion the partner experience and ensure we always deliver value. This includes meeting with organisations to explore their goals, and briefing colleagues on new partners’ needs. You’ll also lead on our marketing and webinar programme, coordinating plans and working with colleagues and freelancers to deliver outstanding content.
This is a busy role with lots of opportunities to learn new skills, and you’ll be supported by a kind, open and inclusive team. We prioritise work/life balance, offering flexible working and a four-day week. As a Forward Action employee, you’ll co-own the company and share in its success.
About you
You’ll have experience as an account manager or another relationship-based role in fundraising, events, sales or marketing. You might have worked in an agency or the NGO sector, but this isn’t essential.
You’ll be highly organised, thrive on working quickly and efficiently, and have a sharp eye for detail. You’ll also be proactive, process driven, and an excellent problem solver who’s always keen to improve the way we do things. And as the first point of contact for many of our partners, you’ll be a great communicator who’s brilliant at building relationships.
Crucially, you’ll be excited by the work we do and passionate about your role in helping our partners deliver real world change.
As a mission-led organisation, we exist to try to make the world a fairer, more equitable place. That includes working to build a truly diverse, inclusive workplace and sector. We are therefore particularly keen to receive applications from communities that experience discrimination, for example on the basis of race, disability, socio-economic status or gender identity.
We believe in principles of anti-oppression and are proud to be undertaking a review of our policies, practices and processes to ensure we’re embedding them internally, as well as in our work with partners.
Benefits and location
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Contract: This is a permanent full time posiiton
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Hours: We work a 4-day week: 30 hours, Monday to Thursday
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Location: Remote in the UK, or from our London office. In-person meetings in London 1-2 times a month.
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Other benefits: 5 weeks’ holiday plus Christmas break, generous parental leave and a good work-life balance. Read more about our benefits – including working hours, period policy and sustainable travel allowance – in the jobs section of our website
Who we are
Forward Action is an employee-owned agency that helps partners achieve progressive change by using digital tools to unlock people power. We do everything from developing strategies and building movement stories to setting up landing pages, running ads and much more.
Our work enables organisations to deliver phenomenal impact. We’ve raised millions with Refuge, helped Dignity in Dying influence a crucial vote in the House of Lords, and worked with Freedom From Torture to inspire action to stop the Rwanda deportations.
Read more about who we are, what we do and the values that drive us on our website
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title : Data Analyst
Reporting to : Director of Projects, Data and Insight
Salary : Up to £35,000 per annum (depending on experience)
Hours : Fixed term for 12 months, 37 hours per week, flexible working patterns will be considered
Location : Hybrid if within commutable distance to our Head Office in Leeds or remote home based
Heart Research UK are seeking a highly motivated and detail-oriented Data Analyst to join our team. This role is based within our Projects, Data and Insight Department, reporting to the Director of Projects, Data and Insights.
The ideal candidate will be responsible for interpreting data, analysing results, and providing insights to drive decisions. The Data Analyst will work closely with cross-functional teams to deliver a variety of reports and identify opportunities for improvement.
You will enjoy developing strong relationships, have problem-solving and organisational skills and an inquisitive mind.
Key responsibilities
- Data-Driven Decision Making: Drive the organisation to use data in its operations, using first party and third-party data sources to facilitate more informed and reliable decision making. Ensure data is relevant, accurate, and accessible by creating, maintaining, and promoting dashboards (through Power BI)
- Fundraising and Marketing Effectiveness: Provide detailed reporting on the effectiveness of our campaigns. provide data insights following the and recommendations for future and work with teams to develop testing and continuous improvement plans to improve future outcomes and
- Supporter Insights: Deliver meaningful insight into our supporter base to support our donor acquisition and retention objectives. Build segmentations to be used for targeting.
- Impact Reporting: With the Director of Data, develop comprehensive impact reporting frameworks, tracking the effectiveness of our charitable activity, and providing the Senior Leadership Team with actionable insights to drive improvements.
About Heart Research UK
Every five minutes someone dies from heart diseases in the UK, and it is likely that we will all be affected one day, if we aren’t already. At Heart Research UK we are tackling this problem head on. Our work focuses on developing lifesaving medical research to find new treatments and cures, delivering ground-breaking training and education, and helping communities to improve their heart health. We won’t stop until there are no more deaths from heart diseases.
Our values:
Trustworthy – We do what we say we will and explain why if we can’t. When people choose to give us their money, we ensure we spend it wisely on projects that are most important to those affected by heart diseases. We are clear about what we expect from our people, and we support them in work and life.
Ambitious – We want to bring an end to all heart diseases and on our journey, we want to help as many people as possible to live healthier and longer lives. We want to raise more so we can do more. We know that as a smaller organisation some people will stay with us for the ride while others will move on – we support the development of our teams so they can achieve their goals. We encourage new ways of doing things and know that we won’t always get it right, but we will learn from everything we do.
Passionate – We believe in what we are doing, no one should die from heart diseases. We are doing everything we can to help save lives. We embrace emotion! We want to support everyone – to have innovative ideas that bring change and promote growth. Our people can be confident that we have their back, and they can enjoy their time with us.
Our people:
We are currently a team of 44 people and growing. Since the pandemic, we have moved to a hybrid working model, with some of our team members working remotely, with occasional trips to our Leeds and Birmingham offices, and travel to events around the UK.
We look after our team and have developed a number of wellbeing initiatives to help support our staff. This includes regular wellbeing sessions which cover various themes such as sleeping well, nutrition and goal setting, as well as a range of other staff benefits.
This is an exciting time to join the charity as we have recently launched our new long-term strategy, building on our ambitions to make an even bigger difference to the lives of people developing or dying from heart diseases.
We are looking for someone to join our energetic, collaborative, and dedicated team. Someone who will contribute to our culture and have the drive and passion to help us achieve our ambitious goals.
Interviews will be on in person at our offices in Leeds City Centre, and we will be interviewing suitable candidates throughout the recruitment period and reserve the right to withdraw the role if it is filled prior to 12th June 2024.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
An exciting opportunity has arisen to join a lively, dynamic and driven fundraising events team. Over the last decade, Breast Cancer Now has built up a strong events function community fundraising and events currently accounting for nearly a quarter of the charity’s overall voluntary income.
We’re now looking for an events officer to play a key role within the team. You’ll lead on the delivery of a range of events including runs, triathlons, cycles, treks and overseas challenges, with a focus on growing income and engagement. Your role will also help to drive us forward as the go-to charity for challenge events by providing an excellent supporter experience.
About you
We’re looking for someone with a real drive and a passion for charity events fundraising. You’ll be delivering your own portfolio of events including recruitment of participants, development of supporter journeys and stewardship communications to meet net income and supporter retention targets.
We’re a dedicated team with our supporters at the heart of what we do. If you have experience and interest in delivering events and building relationships with supporters, then this could be the role for you.
Job description and benefits
The job description and our attractive benefits package are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London or Glasgow office. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact The Breast Cancer Now Recruitment Team in the first instance.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 9am on Friday 21 June 2024
Interview date Week commencing 1 July 2024
Battersea's Global Programmes Department advances Battersea’s ambitious plans to play a global role in positively impacting thousands of dogs and cats. This Department comprises the Academy, which supports the professional development of staff and volunteers in rescues and rehoming organisations and Grants & Programmes, which provides strategic funding and support to organisations and researchers within the animal welfare sector. Through their collective efforts, both teams seek to advance change, by empowering local partners, so that more cats and dogs have a better future.
The team is seeking a Grants & Programmes Coordinator to support the development and delivery of the Grants & Programmes function. They will act as first point of contact for the Grants & Programmes team; assist with administration of grants, the maintenance of data, produce reports; develop blogs and case studies; and manage travel for team and grantee events.
This very rewarding role will play a part in impacting the lives of dogs and cats around the world - if this sounds like the role for you, we would love to hear from you!
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 9th June 2024
Interview date(s): 17th - 18th June 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Meetings and Events Manager
Reports to: Senior Manager, Team and Operations
Hours of work: Full time, office based
Salary: £35,000 to £40,000 according to experience
Location: High Holborn, London
Job type: Permanent
Job summary
The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a Society of over 1,700 members from 100 countries, who work in, or are interested in tropical medicine and global health.
RSTMH organises and participates in events as a crucial way of showcasing, discussing, and debating key areas of tropical medicine and global health research and practice. Our range of events are wide. We deliver conferences and webinars, social events, research meetings for early career professionals, and high-profile debates and discussions. They happen across the UK and around the world, both online and in person. Our events add to the impact of our work in tropical medicine and global health, but also raise funds to allow us to continue our work as a charity.
The Meetings and Events Manager would lead on the delivery of the RSTMH meeting and events strategy. The role requires a self-starter who is excited by the prospect of working on such a broad range of meetings and events. The candidate needs to have excellent communication and relationship building skills, and to be organised, flexible with a great attention to detail. They should be comfortable liaising with venues for meetings space, developing budgets for events, managing logistical aspects of the events programme and setting up new events online and in person.
Main responsibilities
- Overall responsibility for the meetings and events programme meeting its financial and other goals and KPIs under the existing strategy
- Overall responsibility for the delivery of the events with a focus on expanding global reach, supporting careers, and improving the financial position
- Manage events from conception to completion - delivering events to the highest standard to meet their objectives of success – quality and cost effectiveness
- Attend the Meetings and Events Committee, optimising meetings including helping set the agendas, leading discussions, writing minutes, liaising with the Chair
- Assist to identify, appoint, and manage Scientific Chairs, Committees, and Sub Committees to secure event speakers, secure attendees and sponsors.
- Overall management of the income being delivered from ticket sales, sponsorship and other income streams linked to meetings and events, with support from line manager and CEO
- Responsible for the income and expenditure budgets and monthly reforecasts for our meetings and events, and ensuring accurate financial record keeping
- Support and train colleagues to run meetings and events online.
- Work with the team to develop all event materials – physical and digital
- Work with CEO and Senior Manager to identify sponsors, develop proposals and negotiate income
- Produce comprehensive event briefings for speakers, team, and Board
- Support and attend events, sometimes out of office hours, in and out of the UK
- Evaluate and report on the success of each event and consider areas of improvement
- Ensure up to date event information is publicised on the website and on other RSTMH channels
- Work with the team at RSTMH to develop and implement a marketing plan for events
- Manage all event enquiries, from external and internal stakeholders
- Liaise with and manage relationships with event stakeholders internally and externally, including suppliers, members, committees, Board, speakers, sponsors, exhibitors
- Work with the Membership Manager to maximise the engagement of event attendees in RSTMH’s work, and conversion of events attendees to be members
- Develop processes to ensure we capture all data from events, through our CRM
- Ensure efficient processes exist for ticket sales, paying expenses and invoices and all other aspects of RSTMH meetings and events.
Person specification
- Passion for RSTMH and our work
- Professional and articulate
- Degree level education or relevant proven work experience
- At least 3 years proven track record of managing and delivering in person and online events including selecting and negotiating agreements with suppliers, drawing up cost and income budgets, delivering events and monitoring and evaluating their success
- Strong experience of working with a CRM system
- Experience of running online events, with knowledge of variety of platforms
- Strong project management and organisational skills
- Evidence of working with events committees and managing suppliers to deliver events
- Strong budget management experience including forecasting, and planning
- Excellent problem-solving skills with a proactive approach and mind-set
- Excellent communication skills, both written and verbal
- Brilliant time management and task prioritisation skills
- Evidence of working with team, and Board members
- Meticulous attention to detail
- Can do attitude to take ownership of events
- Relationship building skills, being able to inspire others and bring them with you
- Passion for RSTMH and its work
- Reliable team player – able to identify areas of interaction with other activities of our work, and able to work with team to increase success
- Willingness to work unsocial hours as required, and to undertake travel outside of London and the UK, with reasonable notice
Please submit your application form by the 5th of July 4pm BST.
We encourage you to apply as early as possible as we will be reviewing and interviewing candidates as they submit, and so may close recruitment before the deadline.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
This is a new role created to assist the small but growing team at SKT with our primary goal of engaging and mobilising residents in the neighbourhood we serve, numbering around 7500 people. SKT will assume management of community and event spaces at the heart of the neighbourhood this year and we are preparing service providers to make room for community voice in shaping local services. Involving residents in shaping their future is central to our purpose, whether by ensuring local assets and amenities work for them, or by influencing service delivery. This makes the Community Engagement Coordinator role an exciting and important addition to the team.
Main Tasks:
Volunteer Recruitment, Training and Coordination
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Recruit and maintain a team of twenty active volunteers from the local community to assist in community building initiatives.
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Develop and deliver a volunteer programme to engage the South Kilburn community which will likely include, but not limited to:
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Community research and consultation
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Public space improvements (greening, activation etc)
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Promoting community cohesion through events
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Train volunteers in peer-engagement and consultation practice,
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Induct and supervise skilled volunteers, as necessary.
Community Cohesion and Wellbeing
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Encourage and inspire volunteers to work as a team, take ownership of each activity, and to celebrate collective successes,
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Involve volunteers in planning and delivering community projects and events.
Resident Voice
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Collaborate with the Community Engagement, Partnership and Marketing Manager to develop and deliver a consultation plan to better understand residents’ needs and priorities,
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Conduct outreach in the community with trained volunteers, including door-to-door canvassing, satisfaction surveys, pop-up stalls etc.
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Collect and systematically analyse information gathered through outreach and community consultation.
Widening Participation
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Increase rates of community participation, belonging and pride across all segments of the community in South Kilburn.
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Use creative methods to increase engagement with decision making from all sections of our diverse community.
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Contribute to a new system of representative community governance, enabling the resident body to speak with one voice,
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With partners, support the coordination of community events in South Kilburn.
Empowerment and Progression
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Maintain continued awareness of local opportunities and train volunteers to disseminate accurate information and signposting,
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Seek opportunities for volunteer progression including supporting those looking to do so in to work and work-placements with local businesses.
Partnerships and information sharing
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Maintain relationships with a wide range of stakeholders including partner charities, volunteers, Brent Council officers and community members,
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Work with the Communications and Engagement officer to disseminate useful information to residents.
Other
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Be an ambassador for SKT and ensure our values of joy, collaboration and inclusion are upheld by the volunteer team.
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Be responsible for organising team building days and social events for SKT staff, volunteers, and Trustees.
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As we are a small but growing team, the Community Coordinator is expected to participate in team actions, mobilising through outreach and events to increase our collective impact for the community.
This job description does not constitute a 'term and condition of employment'. It is provided only as a guide to assist the employee in the performance of their job and may be varied from time to time.
Person Specification
Essential Qualities:
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Approachable and personable,
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Organised,
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A good facilitator and convenor,
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Passionate about people and social justice,
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High level of empathy, an understanding of regeneration, and experience of supporting and involving communities experiencing stress.
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Committed to the principles of equal opportunities and diversity.
Essential Skills and Knowledge:
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Demonstrable ability to plan and manage own workload,
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Experience in leading and motivating teams,
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Excellent verbal communication and active listening,
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Persuasive, credible and determined,
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Can demonstrate initiative.
Desirable:
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Spoken Arabic, Somalian, Eritrean, Bengali (Sylheti), French, Portuguese or other widely spoken minority language in South Kilburn,
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Knowledge of community organising techniques and methodology.
*’Flexible working’ means this role could suit someone wanting to work 9am to 5pm or 10am -6pm three days a week or shorter hours over more days to fit around childcare commitments, for example.
Working with the communty to shape the future of South Kilburn.
The client requests no contact from agencies or media sales.
CRM Project - Workstream Lead
Do you have previous charity experience working with CRM integration? Are you able to work flexibly on projects as well as Business As Usual? Yes, then please do keep reading as we may have the perfect role for you.
We are recruiting for a brand new role on a 12 month fixed term as a CRM Project Workstream Lead. This is full time (37.5 hours per week). We have a brand new office in London which we would love to see you work at, for 2 days per week, to connect with your team. We are flexible where the remainder of your work can be done.
What you will do as the CRM Project Lead?
· Ability to manage deadlines and project work
· The ability understand and interrogate new & existing CRM operational processes to ensure they are fit for purpose and future proof
· Ability to build working relationships with both internal and external stakeholders
· Bring exceptional knowledge and experience of CRM Fundraising processes (ALMS. Net)
· Act as the key Fundraising Operations team resource to progress the CRM project through each key phase from Discovery to Go-live
If this sounds like the role for you please apply now with an up to date CV and answer the additional questions to support your application.
This role will close on Wednesday 12th June for shortlisting and interviews will take place w/c 17th June.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
· 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
· Service related sick pay when 6 month probation is completed
· Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
· Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
· Free access to round the clock employee assistance program for advice and support
*T&C's apply based on contract
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
· providing advice through our help lines and web sites
Communications and Social Media Officer- Hybrid
Do you love talking to older Christians and hearing their stories?
Are you excited by the possibility of lifting the lid on what goes on in the life of a care home, from fun activities to school visits and trips out?
Would you find it rewarding to share insights on what makes for great person-centred care, including dementia care?
Are you keen to get cracking on a great comms campaign to support fundraising? If so, then you could be just the person we’re looking for.
As a Christian* charity supporting older people, at Pilgrims’ Friend Society, we’re dedicated to creating wonderful places where older Christians can live out their faith and enjoy fulfilling lives, contributing to others around them, both in their care home or housing scheme and in the wider community.
But for our communities to thrive, we need to spread the word about the work we’re doing and the brilliant older people who choose to make their home with us.
We’re seeking a tenacious individual, whether a recent graduate or someone with one to three years of experience in a communications/marketing role, to join our expanding Marketing and Communications Team. This role offers an ideal opportunity to capture compelling stories and amplify our charity’s voice while further developing your career in our dynamic team.
Reporting to our Communications Manager, you’ll play a key role in delivering the Communications Strategy, crafting content across a range of platforms including The Pilgrims’ Magazine, our website, newsletters and social media.
Strong writing skills are an absolute must for this role, as is a keen eye for design and high levels of digital literacy. As an adept communicator with excellent attention to detail, you’ll be able to turn your hand to anything, from magazine features to short form videos, keeping abreast of the latest trends.
A natural people person with innate curiosity, you’ll embrace opportunities to visit our care homes and housing schemes and capture the stories of life with us – not just those of the older people who live there, but also those of our brilliant staff and volunteers. You’ll then devise creative ways to share these stories so they connect with our different audiences, from prospective residents to new supporters and beyond.
A self-starter, you’ll need to be able to work independently within agreed brand guidelines and with minimal supervision. You’ll also need to be highly organised, ensuring that deadlines are met and that content lands in a timely manner. Through analytics, you’ll monitor engagement, using these insights to inform our evolving content plan and drive growth.
As well as creating compelling content for our core communications platforms, you’ll also provide valuable support to our ambitious press plan, helping to amplify the voice of Pilgrims’ Friend Society in local and national media.
If that sounds like the right fit for you, then we’d love to hear from you!
Experience/skills:
- Excellent written and verbal communication skills
- Proven experience of writing/ creating great content in a paid professional or organisational context
- A relevant degree or (similar level) professional qualification; or equivalent work experience
- A strong visual sense and great attention to detail
- Technical skills across Microsoft applications and website content management systems
- Experience with creative platforms including Canva and Mailchimp
- Experience in video editing/creating video content for contemporary social platforms e.g. Instagram Reels/TikToks
- A creative mindset and the ability to think of new ways to build our brand
- Strong organisation and planning skills
- The ability to work independently and with colleagues from across the organisation
- A can-do problem-solving attitude
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)
Hours:
34.5 hours a week, Monday to Friday.
Benefits:
- Hybrid working (2 days in the office, 3 days at home)
- Flexible working hours
- 5 weeks' paid holiday per year, as well as bank and public holidays
- Training & development
- Ongoing support from management
- Perkbox
- Wisdom app
- Care Friends referral app
- Birthday reward
- Long-standing service reward
- Life assurance scheme
- Pension scheme
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We welcome applications from people of all backgrounds.
Please note: the closing date for this post is Friday 7th June, however, this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At The Compassionate Friends (TCF) we are passionate about providing peer support to grieving parents and their families whose son or daughter has died at any age (from one month old to an adult) and from any cause. We offer this support through our network of over 300 dedicated volunteers who are themselves bereaved parents or siblings. We are now seeking an Events & Community Fundraiser to join our small, but dedicated and hardworking, staff team to help us to develop our funding to continue our vital work. In this exciting and diverse role, you will be leading on the recruitment and stewardship of individual fundraisers and fundraising groups undertaking challenge events, digital fundraising and other community fundraising initiatives.
Just some of the activities you will be working on include:
o Taking ownership of community and events fundraising at The Compassionate Friends, including preparing an annual plan, and incorporating digital fundraising alongside traditional methods.
o Managing existing and introducing new challenge and fundraising events to grow the events programme, This will include attending some key fundraising events.
o Managing a programme of community fundraising, including relationships with various community groups.
o Building and maintaining effective relationships, delivering excellent support care and stewardship to donors, fundraisers, community groups, and partner organisations. Researching and designing new fundraising events, initiatives and products .
o Writing inspiring content for supporter communications, social media and website content
This role is for you if you have experience or transferable skills around planning, organising and delivering fundraising campaigns and activities, proven experience or skills in delivering income growth in an events and/or community fundraising setting and knowledge of online fundraising tools, digital marketing and social media.. If you are a proactive self-starter who is able to work on their own initiative and as part of a small team, highly numerate and well organised, an excellent communicator with persuasive, engaging and creative writing skills, and a passion and motivation to raise money to support bereaved parents and their families, then we would be delighted to receive your application.
As a staff team member at TCF you will receive the following benefits:
Options for flexible working - office and homeworking hybrid role
5 weeks paid annual leave, plus public holidays
Company pension plan with employee contributions after 3 months in post
Access to a mental health and wellbeing benefits, including cash support for work/life balance activites and additional mental health leave days
A highly supportive working environment.
Occasional weekend and evening work may be required.
Please include a covering letter setting out why you are suitable for the post. If you do not include a covering letter, we will not be able to consider your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set is pleased to partner with a prestigious research institution to find a Communications and Engagement Officer for an exciting new UK initiative. This is a contract position available until March 2025.
Key Responsibilities:
- Social Media Management: Oversee and create content for the initiative’s social media channels.
- Newsletter and Email Campaigns: Write and distribute newsletters and email bulletins.
- Online Content Creation: Develop and edit tailored online content, including blog posts, to support project goals and the overall Communications and Engagement Strategy.
- Website Maintenance: Update and maintain the website, ensuring content is current, accessible, and engaging.
- Brand Alignment: Collaborate with colleagues to ensure all content aligns with the brand.
- Digital Engagement: Ensure digital engagement activities effectively contribute to the project’s success.
- Metrics Monitoring: Track social media, website, and event metrics.
- Reporting: Compile website and event metric data for monthly reports and programme evaluations, and report on the digital impact and engagement of project outputs.
- Collaboration: Coordinate with partner organisations to align communications and branding.
- Event Support: Assist in the delivery of webinars, workshops, events, and other engagement activities.
- External Engagement: Coordinate participation in external speaking engagements, proactively identifying opportunities for conferences and other events.
Person Specification:
- Strong editorial experience, including but not limited to copywriting, editing, and proofreading texts, ensuring adherence to house style and referencing standards.
- Experience of developing, implementing and measuring the success of communications campaigns.
- Experience of working with social media platforms to communicate written material, ideally academic reports or research outputs.
- Experience of working with content management systems, writing newsletters and/or other marketing content.
- Experience of working with third-party suppliers, such as creative agencies, freelancers and printing companies.
- Experience with web and social media analytics and understanding of how to monitor social media, website and event metrics.
- Events experience (supporting event logistics and delivery).
- Experience with producing and/or managing the delivery of audiovisual products, such as short videos and animations.
- Experience in science writing, copywriting or editorial.
What's on Offer:
- Immediate Start: Contract role available until March 2025.
- Competitive Salary: £39,000 - £42,000 per annum.
- Flexible Working: Hybrid model with 4 days a month in the Central London office.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
In their search for two new Management Accountants on a permanent basis. The National Archives are a non-ministerial department, and the official archive and publisher for the UK Government, and for England and Wales. We are the guardians of over 1,000 years of iconic national documents.
Operating within the Management Accounting team, the role holder will act as a Management Accountant for the business area(s) for which they are made responsible. Working directly with budget holders / project owners, Heads of Department and Directors, they will manage all aspects of their management accounting and financial planning services providing incisive, value-add financial support and analysis which facilitates effective decision making.
The organisation:
We are expert advisers in information and records management and we work with partner across the cultural, academic and heritage sectors. We fulfil a leadership role for the archive sector and work to secure the future of physical and digital records. We collect and secure the future of the government record, from Shakespeare’s will to tweets from Downing Street, to preserve it for generations to come.
The role:
- Be responsible for the provision of timely, accurate, relevant management information to all levels of management within assigned Directorate(s), regularly reviewing this information with the senior management team. This will include provision of monthly reports, critical review of results, value-add analysis, explanation of variances and early identification of potential issues / opportunities.
- Proactively provide improvements to procedures, applying sound judgement based on knowledge and experience.
- Be responsible for providing analysis that informs and supports effective decision making
- Apply various tools such as investment appraisal techniques to better inform decision making.
- Support the business in gathering evidence to assess the costs, benefits and risks of a wide range of delivery options when making commercial decisions, and provide advice which helps secure value-for-money (vfm).
- Support the business in the development of detailed business cases.
- Build strong and positive relationships with budget holders and senior managers (notably heads of Departments), providing the necessary assistance and professional advice to assist them with the financial aspects of their duties.
The successful candidate will:
- Be a fully qualified Accountant.
- Have strong analytical skills, able to identify and interpret trends and improve financial forecasting
- Have the ability to understand the strategic business goals of an organisation, able to ‘look beyond the numbers’ and understand the wider business context.
- Be a team player, with exceptional interpersonal skills, able to work with a diverse and broad range of stakeholders across the organisation. Demonstrable ability to influence.
- Have good written and oral communication skills, able to communicate clearly, concisely, accurately and in ways that promote understanding but stands ground when needed
- Have strong finance system skills including advanced Excel skills
Desirable criteria:
- An understanding of accounting policy and an appreciation of the implications for an organisation of Government legislation and accounting standards
This position will be based officially at the head office in Kew and will require the postholder to work from the office three days a week.
Applications will be under constant review before the closing date, so please apply via the link or contact Katie Moore at our retained search agent, Robertson Bell. Please note the closing date for applications is Sunday 9th June 2024.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £18 per hr (Self-employed )
Contract and term: 12-month contract, with the possibility of extension
Hours: 35 hours per week
Location: Flexible hybrid working with one/two days a week in our offices in Tower Hamlets or Southwark
Start date: May-June 2024
Benefits of working with Kineara:
· Flexible, hybrid working and locations
· 10 Wellbeing Days, plus bank holidays
Kineara is looking for someone who can grow our fundraising potential and engage key stakeholders across the sector, while delivering engaging communications and outreach campaigns that demonstrate our social value and grow our support base. They will play a key role in helping Kineara develop our newly formed charitable arm, alongside our community interest company, to generate income through engaging fundraising campaigns, impact-driven communications and relationship-building with existing and potential funders.
You will work closely with the Project Managers to identify how support services can reduce barriers to secure housing, work and school; prevent evictions and homelessness; and improve health and wellbeing of people facing challenges. You’ll use this understanding to motivate new stakeholders to invest in our work - whether charitable trusts, corporate foundations or individuals.
You will feel real ownership over your work and need to be self-starting, flexible and hungry to grow with an already impactful charity with a strong social mission and vision. You will be keen to understand how our work makes a difference to people and use our impact to demonstrate our social value. This role crosscuts a range of key charitable specialisms, so you may have experience working in communications and be keen to widen your skillset; you may have a background in impact evaluation; or you may have worked in fundraising or development for a non-profit. We are keen to invite candidates with a range of experience from a variety of non-profit roles and are especially interested to meet candidates who have been part of – or are ready to be part of - the strategic growth of a charitable organisation.
Why us, now? Kineara is going through exciting changes this year: as a newly registered charity, we are opening up to new avenues of finance, engagement and growth. Our most recent projects have put us at the forefront of innovative ways of delivering support to private renters, working in partnership with housing services, private landlords, solicitors and health services to envision secure housing for all. We are also a team with lived experience and are a culturally diverse, spirited and mission-focused group that takes care of each other.
Why you? You are motivated by seeing vulnerable and marginalised people thriving and you have the drive to grow the reach of our organisation so that more people in need can access our support. You have a wide skillset and open attitude, ready to learn what you don’t already know and confident to lead on your projects but understand the value of listening, collaboration and working to joint and shared ambitions.
Job Description
Communications:
- Develop, contribute to and implement impact-driven and strategic communications campaigns that build Kineara’s fundraising capacity and raise awareness of the issues
- Develop brand identity for Kineara’s new charitable arm, ensuring it is consistent across all activities in the organisation, while maintaining Kineara’s overall ‘look and feel’ to ensure coherence in branding, colours, messaging, style and approach.
- Oversee the creation, development, distribution of compelling, impact-driven story-telling about Kineara’s work and beneficiaries using interviews, blogs, case studies, etc.
- Use a range of platforms to distribute print and electronic content including, but not limited to, newsletters, brochures, leaflets, posters reports, e-newsletters, and Kineara’s website
- Work closely with IT and business managers to ensure smooth running of internal communications
- Impact:
- Work closely with Operations Manager and practitioners to embed outcomes, create frameworks for monitoring and evaluate Kineara’s projects; and produce yearly evaluations and Impact Report of Kineara’s services
- Use learning from impact analysis to share with team and deliver impact-driven communications and to share our social value to funders and other stakeholders.
Business:
- Perform market research and analysing the Kineara audience and its needs
- Working with management to create and plan public relations strategies and campaigns to enhance brand image and voice
- Writing publicity content such as press releases, newsletters, speeches, website copy, leaflets etc
- Contribute to Kineara evaluation and reporting on projects and proposals
- Contribute to Kineara grant funding application
- Coordinate promotional events and attending conferences, press launches and exhibitions
- Monitoring and responding to feedback from the media and the public about the organisation on traditional and digital channels
- Recording media coverage and measuring impact of publicity campaigns on audience engagement
- Developing and disseminating publicity materials that increase visibility among stakeholders
- Ensuring that digital marketing content aligns with the company’s brand identity and message
Person Specification:
- Attributes
- With a strong alignment with Kineara’s values, you will be:
- An outstanding communicator who can engage, inspire and support colleagues, donors, trustees, volunteers and other stakeholders.
- Confident in promoting thought leadership to share our knowledge to develop external alliances and discuss topical issues online
- Passionate about addressing poverty and inequality, and commitment to equality and diversity
- A self-starter and a team player, with a flair for building relationships.
- Creative, enjoy innovative thinking and using your initiative.
- Adept at big picture thinking and project management, but also be able to engage with the detail to ensure projects are successfully completed.
- Comfortable with and skilled at change management and relish the strengths and challenges of a small and dynamic team in an evolving organisation.
- Analytical and reflective, but with excellent time management and ability to work under pressure.
Experience and Skills:
- We’d like to see a strong track record that is relevant to each of the key components of the role, although we recognise that you may have stronger experience in one or more areas. You will be able to demonstrate that you could deliver in:
- Planning, executing, achieving targets to grow income streams, including donor prospect research, developing new donor relationships, and grant writing.
- Working on effective online or offline fundraising campaigns that influence a range of stakeholders, with a reflective, creative and innovative approach.
- Using impact and outcomes to engage and promote services to funders, partners and other stakeholders.
- Developing brands and brand awareness in line with organisational objectives
- Creating communications plans in support of strategic objectives, and executing these to a high standard, reflecting and improving these to achieve greater impact.
- Familiarity with social media channels such as LinkedIn, Twitter and Facebook and solid experience of content creation and website management
- Creating and executing community, outreach and fundraising events.
- Strong IT skills and familiarity with CRM databases, MS Office, Word Press.
- Ability to put together and manage project budgets.
- Creating, developing and adapting outcomes tools such as survey, questionnaires, and focus groups
- Planning, creating and executing evaluations of projects, including creating surveys, events, questionnaires and feedback tools
- Managing communications/fundraising officers and external consultants
How to applyTo apply for the role, please send an up-to-date CV and a cover letter (up to two pages), describing how you meet the person specification. Please provide concrete examples and experience where possible, however we are open to hearing how you might develop or demonstrate these abilities or attributes if you have not yet had many years of experience in the field. You can also include:
- Why you wish to apply for this role
- Your relevant experience, knowledge and skills, based on the person specification above.
- What other qualities you have that you could bring to the role
- When you are available to begin work
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*Please be aware that we are currently advertising this role as Membership Operations Team Supervisor on external job boards, to help us target the right applicants. However, internally and on the RCR Website, this role is known as Membership Operations Team Leader.*
We are looking for a dynamic and collaborative Membership Operations Team Leader who is passionate about membership operations and looking for a rewarding supervisory opportunity.
The Royal College of Radiologists (RCR) is a membership organisation dedicated to supporting our members to improve the standard of medical practice across the fields of radiology and oncology. Members are the lifeblood of the RCR and we’re seeking a Membership Operations Team Leader that will ensure member’s interactions with us are seamless, easy and professional.
As the team lead you play a critical role in supporting the high-performing Operations team through day-to-day supervision to meet service-level agreements and deadlines. You’ll ensure the smooth functioning of our membership processes, act as the first point of contact for queries from the team and provide an excellent service to our members, doing your part to contribute to the overall success of the RCR.
If you are a team player with solid supervisory skills who is results driven, proactive and inspired by the mission of the RCR this could be the role for you.
What you’ll do:
- Coordinate and deliver the members’ annual renewal processes and manage communications channels and copy.
- Manage the member life cycle and regularly review operational processes, policies and practices, with oversight from the Membership Operations Manager.
- Supervise the Operations Team in line with goals and objectives agreed by the Operations Manager, providing motivation, coaching and direction on a day-to-day basis.
- Be the point of contact to assist and support members of the Operations Team in relation to member escalations and queries.
- Work closely with the Operations Manager to manage and plan current and future workload to ensure the team meets deadlines, provides an exceptional service and reaches service level agreements (SLAs).
- Develop comprehensive and presentable reports to support data-led decision making, renewals tracking, KPI targets or to provide insights.
- Management of budget lines assigned to operational activities to ensure favourable terms are achieved.
What you’ll need:
- Knowledge of membership systems and procedures.
- Experience of managing a high degree of administration processes efficiently.
- Knowledge and experience of using a database and managing data quality.
- Experience in prioritising, planning and managing various different tasks/workloads in order to achieve personal and team targets.
- Demonstrable experience of supervising a team to work effectively and consistently to achieve departmental and individual targets.
- Strong interpersonal and customer service skills.
- Clear and analytical thinker with the ability to exercise sound initiative, judgement and discretion.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
If this sounds like the opportunity for you please find out more about the Membership Operations Team Leader role, the RCR and instructions on how to apply in the candidate pack.
The client requests no contact from agencies or media sales.