Marketing and digital manager jobs in whitechapel, greater london

Location: Remote · London, UK - Some travel is required

This role is all about driving effective communication during a transformative period for the organisation. You'll be at the heart of the change, ensuring that employees and volunteers are informed, engaged, and motivated. You'll design and implement communications, collaborate with stakeholders to create compelling content, and ensure that messaging is both consistent and aligned with SSAFA’s values.

You'll organise and facilitate events and meetings, respond to feedback, and evaluate the effectiveness of your communications. Your work will be crucial in maintaining a positive and cohesive environment during the transformation, making sure everyone is on the same page and excited about the ongoing changes.

About the team

You'll be joining the Welfare Operations Directorate Project team, which is part of the wider implementation team responsible for a major organisational change programme.

In this role, you'll work directly to the Project Manager and alongside the Project Officer, ensuring seamless collaboration and communication to all stakeholders. You will also have regular contact with the Internal and Change Communications Manager in the Fundraising and Marketing Directorate, aligning your communication strategies with the broader internal communications strategy of SSAFA.

In essence, you'll be working with a dynamic and committed team that plays a pivotal role in driving transformation and ensuring everyone is on board with the changes. If you're passionate about internal communications and thrive in a dynamic, change-driven environment, this could be the perfect opportunity for you.

About you

You have proven experience in internal communications ideally within a charity or non-profit organisation, with excellent written and verbal communication skills. You design and implement effective communication plans, engage with diverse stakeholders. Your technical proficiency in using digital tools allows you to create and deliver engaging content across various formats.

Highly organised and adaptable, you work collaboratively with teams to support organisational change projects. You are a committed self-starter, motivated to work independently and take proactive steps. Your ability to build relationships with a diverse range of individuals ensures you meet project needs and deadlines effectively.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on 18 May 2025

Interviews: TBC

Working with our Communications and Health Liaison Manager, we are looking for a team player with great communication skills and positive energy, to contribute to our social media presence, help create engaging content, answer member queries via social media, and help to continue to grow our online community.

The ADSHG is a well-established UK charity supporting people with Addison’s and adrenal insufficiency through its website, social media reach and member services.   Addison’s disease is a form of adrenal insufficiency and is a rare endocrine condition affecting 1:10,000, and both genders. Whilst treatable with time-critical daily medication, individuals with adrenal insufficiency are at risk of potentially life-threatening adrenal crisis, which occurs when physical or emotional triggers mean that prescribed medication no longer meets the body’s need for cortisol.  Adrenal crisis is a medical emergency and can be life-threatening if not diagnosed and treated in a short period of time.  Addison's and adrenal insufficiency are not widely understood, even within the medical community.     

Social Media

Our social media reach has grown steadily over the years, and, thanks to thoughtful content promoting audience engagement, it currently stands at a reach of over 31,000 across Facebook, Instagram, LinkedIn and X and with a growing reach on BlueSky.   Our audience consists of our members and non-members with a diagnosis of adrenal insufficiency, their carers and supporters, and healthcare professionals.

We use Loomly to help organise and schedule our posts, aiming to post at least 3 times a week.  Our community respond particularly well to both educational and emotive topics, but we aim to keep a good diversity between the focus of posts, and will include fundraising, news, updates, shop alerts, educational articles, member information etc. 

Our social media links our community back to our website for more information as well as signposting out to other organisations as appropriate.

Key Responsibilities

• Develop and implement our social media strategies to increase awareness and engagement 

• Collaborate with the Communications and Health Liaison Manager to create, schedule, and publish content across Facebook, Instagram, X (formerly Twitter), Threads, Bluesky, and LinkedIn 

• Use Canva to design visually appealing graphics in line with our brand guidelines 

• Schedule posts via Loomly 

• Create short reels or video clips to enhance engagement 

• Monitor and respond to comments and messages with patience, empathy, and clear language 

• Analyse social media metrics and provide regular reports on performance 

• Stay up-to-date with social media trends and best practices 

• Collaborate with the Communications and Health Liaison Manager to ensure consistent messaging and branding 

Requirements

• Proven experience in social media management 

• Excellent written and verbal communication skills 

• Ability to create short reels or video clips 

• Strong understanding of social media platforms and their respective audiences 

• Confidence in using Canva for content creation 

• Desired: Experience with scheduling posts via Loomly or similar 

• Highly organized with strong attention to detail 

• Proactive: ability to work independently and manage time effectively to make best use of the flexible work pattern and limited hours 

• Passion for health advocacy and supporting individuals within the Rare Disease space. 

Benefits

• Flexible working hours 

• Opportunity to make a meaningful impact to the lives of individuals with Addison's disease and adrenal insufficiency. 

• Gain experience working with a dedicated, passionate and energetic team. 

Are you an experienced administrator and communicator looking for a flexible, purpose-driven role? Join the Council for Subject Associations (CfSA) as our part-time Membership & Communications Administrator— a vital freelance position supporting the day-to-day operations of a volunteer-led charity working at the heart of subject education.

This is a rare opportunity to become the operational engine of CfSA: you’ll manage charity governance, financial records, events, member communications, and digital platforms — all while working independently and remotely.

About Us:

CfSA is the national umbrella body for subject associations. Independent of government, we speak with a unified voice on curriculum, teacher training, and educational policy. Our members shape the future of education, and we ensure their voices are heard.

What You’ll Do:

• Administer Board and Committee meetings and filings
• Coordinate events including our AGM and conferences
• Liaise with and support member organisations
• Run our communications and digital presence (website, social media, newsletters)
• Maintain financial tracking and statutory reporting

We’re Looking For Someone Who:

• Has strong admin and digital communication experience
• Can work independently and manage their time effectively
• Is confident with tools like WordPress, Canva, and social platforms included LinkedIn, X, Facebook etc
• Has a professional, proactive, and friendly manner
• Understands or is interested in the charity or education sectors

This is a freelance contract, ideal for someone seeking part-time flexibility with meaningful impact. Remote-based with occasional travel (e.g., Leicester for post collection, which can be relocated).

We are committed to equality of opportunity, to being fair and inclusive and encourage applications from all who meet the person specification regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Closing date for applications: 13th May 2025

Interviews will take place either in Leicester or remotely on 19th May 2025 (between 1 and 5p.m)

Salary: £40,000
Contract: Permanent – Full Time – 35 hrs per week
Location: London office – 1 day pw
Closing date: ASAP
Benefits: 4% pension, cycle to work scheme, shared parental leave, health and wellbeing benefits

We have a great opportunity for a Senior Individual Giving Officer (Mid Value) for an international development charity that works with animals throughout Asia, Africa, and Latin America.

Reporting to the Supporter Development Manager, this role joins at an exciting time, looking to achieve growth, focusing on digital acquisition.  As part of this exciting role, you will develop committed warm cash and regular online giving supporters, increasing their engagement and income prospects.

This role offers the opportunity to create engaging stewardship material and actively encourage the development of donation relationships. Brooke requires a passionate individual who has excellent communication skills, the skill and knowledge to utilise regular giving and donations and who has a particular interest in animal and community welfare.

To be successful as the Individual Giving Officer (Mid Value), you will need:
 

• Experience of using a range of channels, including mail and email, with a strong understanding of optimising and tracking donations
• Experience developing and delivering mid-value giving programmes and activities
• A passion and knowledge of delivering high-quality supporter experience and supporter engagement development.

If you would like to have an informal discussion, please call or email your interest along with your CV.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

Salary: £32,300 - £37,300
Contract: Full-time, Permanent
Location: London – Hybrid, one day per week in office
Closing Date: 16^th May
Benefits: 28 days annual leave bank holidays with the option to purchase/sell additional leave after one year of service.

Are you a creative project manager looking for an opportunity to step into a brand new role and take ownership over some sector leading virtual events? Excellent – We’re working with the incredible team at Prostate Cancer UK as they look for a Senior Virtual Products Executive to join their growing team.

As Senior Virtual Products Executive, you will be leading the development of and delivery of mass fundraising products and taking ownership of their performance & budgets – working innovatively to maximise income and enhance participant engagement. You will work across teams to create and implement robust marketing and recruitment plans and ensure the delivery of first class supporter journeys, as well as making data led decisions to optimise overall product performance.

This is a very exciting opportunity for someone with proven experience in fundraising, marketing or product management, to step into a brand new role and to work innovatively and support the delivery of sector-leading events.

To be a successful Senior Virtual Products Executive, you will need:

• Experience in project management and managing multiple projects with conflicting deadlines
• Experience managing external suppliers and agencies
• Experience developing digital marketing plans for fundraising products
   

If you would like to have an informal discussion, please give Jake a call, otherwise, we look forward to seeing your application. 

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 

If enough applications are received the charity reserve the right to end the application period sooner. 

 

Location: London, in office 3 days per week with occasional travel nationally - 2 days can be WfH

We bring the magic of cinema into NHS hospitals

MediCinema is a leading and growing UK charity with a mission to improve the wellbeing of patients, their families and carers through the magic of the shared cinema experience. We do this by building and running  high specification cinemas in hospitals, bringing the magic of the silver screen to patients young and old, for free. Our work makes a direct and meaningful impact on the lives of people experiencing some of their most challenging times, and we are proud to work in close partnership with a growing number of hospitals to direclty benefit patient experience.

We have an ambitious growth plan in place for the charity to continue to maximise services at our current sites, to build new MediCinemas and expand services to new hospitals across the country ensuring nationwide reach and impact. This is an exciting time to join our dynamic charity and be a central part of our growth.

We are now looking to expand our Fundraising and Devlopment team in this newly created role. You will have relevant experience likely to have been gained over 1 to 3 years working in fundraising, supporter engagement, or a similar role within a charity or not-for-profit organisation. You must be confident using CRM systems such as Donorfy or similar, and in writing donor communications. Our team is passionate about the work we do and it is crucial that you have a genuine interest in the role fundraising plays in the charity sector as well as a resonance with our cause.

About the role

· Assist the Fundraising department in planning and delivering national and large-scale fundraising activities.

· Assist the Individual Giving Manager in the coordination and delivery of fundraising campaigns and initiatives including our annual Christmas Appeal, ensuring they are executed effectively and efficiently.

· Support the delivery of digital fundraising activities in line with the Fundraising Strategic Framework.

· Support the administration of the individual giving fundraising programme in collaboration with the wider team.

· Assist the Head of High Value and Individual Giving Manager to administer donor support communications.

· Ensure all donors are thanked in a timely manner via e-mail and letters and accurately recorded on our CRM.

· Maintain and update supporter and donor records within the CRM database ensuring they are accurate.

· Support the refinement of systems and processes to enhance donor experience.

· Serve as the first point of contact for Community Fundraising, including emailing and posting fundraising packs and providing fundraising guidance and advice.

· Maintain and develop our low to mid-level Trust and Foundation income, delivering applications and reporting using our Case for Support.

· Respond to general enquiries received over the phone and through the fundraising and general enquires inboxes.

· Liaise closely with colleagues across the charity to support the development of fundraising collateral and materials for fundraising activities.

If this sounds like the career challenge you have been looking for please take a look at the full application pack. We would love to hear from you. 

Closing date for applications is 12pm on May 17th 2025. All applications will be anonymised.Please refer to the Recruitment Pack for application details.

Head of Development & Partnerships

Salary £55k per annum pro-rata (0.6 FTE)

React

React is a small, well regarded, charity that was established in 1989.  It provides Rapid Effective Assistance to Children with Potentially Terminal illness.

React works to give children comfort, dignity and where possible, greater independence. 

We supply essential equipment that is not available through the NHS or local authority, from specialist wheelchairs, beds, baths and mobility aids to essential everyday homecare items like pushchairs and domestic appliances.

We also provide our families with holidays and the opportunity to create special memories at our mobile homes situated across the UK. 

Since the pandemic we have moved to a fully remote / home based working model.

The Role

We are seeking a passionate, creative and innovative fundraising professional with a history of successful income generation and fundraising development.

Join us at an exciting time in our history and be part of our future as we build on our strong foundations to grow our income further, enabling us to provide greater impact.

You will be responsible for:

• · Leading income generation for the charity.
• · Creating, implementing and delivering our fundraising strategy.
• · Develop new and nurture existing relationships with funders including individuals, trusts and corporates.
• · Managing our existing fundraising activities across the charity.
• · Identifying new income streams and relationships.
• · Bringing a culture of innovation and new ideas

You will report directly to the Director who is responsible to the Trustees for the overall running of the charity. 

Salary & Hours

This part-time 3 day per week is a flexible post that can be designed to suit within normal working hours. Competitive Salary £55,000 pro rata

Location  

Although home based, the Head of Development & Partnerships will be expected to meet from time to time with major fundraisers and donors, which may occur in person or online.

Person Specification

Essential Criteria  

• · A successful track record of income generation for charities across: Charitable Trusts, Companies, Individual Giving, Major Donors.
• · A proven history of maintaining relationships with Trusts & Foundations, corporate partners & donors.
• · The ability to train, manage and motivate a team.
• · Excellent time management and organisational skills.
• · The creativity to develop and grow fundraising activities.
• · Working collaboratively and flexibly across the charity.

Desirable Criteria

• · A good understanding of marketing, PR and communications.
• · Digital and online fundraising strategies and campaigns.

Personal Attributes

• · Passion and belief in the ability of small charities to make a difference.
• · A commitment to equality, diversity and inclusion
• · Authoritative, professional and inspirational.
• · Warmth, enthusiasm and dedication.

Are you a dynamic leader with a passion for delivering high-quality testing solutions? Join us as a Portfolio Delivery Test Lead and drive excellence in our testing processes!

�� Location: Hybrid/remote (expectation to travel to key national sites as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary:

• Starting from £46,434.55 - £51,078.01 for base locations outside of London, dependant on experience and location
• Starting from £51,078.01 - £56,185.81 for base locations inside of London, dependent on experience and location

What is a Portfolio Delivery Test Lead?

As Portfolio Delivery Test Lead (a new role to MSIUK) you will oversee testing and lead the UAT (User Acceptance Testing) for all new MSI UK system deployments, responsible for planning, executing, and overseeing UAT to ensure that the solution meets business requirements and is ready for deployment.

You will work closely with the Project Managers, Products team, Business Intelligence team, Digital, IT teams, Governance, Contact Centre, Clinical colleagues and Operations, Clinical Safety, UK Learning & Development team, Global Information Services and all colleagues across the business

The objective of this role is to ensure any DDaT deployment to the business is fit for purpose, fully tested and accepted by the business to improve the client journey with MSI UK, on small pathway changes to larger projects alongside process improvements to enhance the client experience and overall business.  The role will support other teams in DDaT such as test and release or regression testing with the Product team.

What can we offer you?

• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What you’ll be doing:

• Design and implement fit-for-purpose UAT frameworks aligned with business goals.
• Create detailed test plans, cases, and criteria to reflect business requirements.
• Manage a test environment mirroring production, including representative test data.
• Define UAT timelines and milestones to keep projects on track.
• Collaborate with users to create actionable test scripts and scenarios.
• Lead testing, track progress, and manage defects with prioritisation and retesting.
• Ensure testing rigor, support methodology development, and oversee collection of test evidence.

What we’re looking for:

• Previous experience as a Test Lead, managing UAT processes, including test plans, cases, and scripts.
• Proven ability to use, manage, and suggest automated testing tools.
• Strong analytical and problem-solving skills, with the ability to simplify complex use cases.
• Excellent communication and interpersonal skills, capable of explaining technical concepts clearly to end-users and non-IT staff.
• Solid understanding of risk and issue mitigation, with the ability to escalate when necessary.
• Ability to build and maintain effective relationships with internal and external stakeholders.
• Strong technical and strategic thinking skills, able to work efficiently in a fast-paced environment.
• Deep understanding of the agile product development lifecycle, including product strategy, story writing, requirements definition, backlog prioritisation, development, QA, and launch.
• Familiarity with the current and emerging digital and technological landscape, and how it aligns with organisational goals.
• Willingness to work outside core hours (including weekends) and travel as needed.

Position: Director of Engagement
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: £73,653 per annum plus excellent benefits
Salary Band: Band 5

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

It is a very exciting time to join the MS Society as Director of Engagement a brand-new role in the organisation. We are implementing an ambitious cross-organisational transformation programme.  And we have just started a new 2025-29 strategy. Engagement is at the heart of both.

Engagement is everything. We define engagement as any interaction anyone has with the MS Society. We need to grow the audience we engage with. And deepen our audience relationships through engagement.  Growing and deepening engagement with all our audiences will enable us to deliver transformational impact for the MS Community. And contribute to our ultimate vision of a world free from MS.

We are looking for someone to provide strategic and thought leadership to engagement.  Someone who can work collaboratively across the organisation to lead and drive forward our ambition for engagement.

You will have significant experience of leading strategic engagement and customer experience to a complex multi-audience landscape within a complex cross-organisational operating model.  And be able to provide sector-leading thought-leadership and strategic expertise within engagement and customer experience.

You will have proven experience of delivering significant and sustainable business benefits through change programmes. And deep and broad experience of brand, marketing, digital and content.

You will have experience in understanding complex and wide-ranging external trends, taking the lead development of relevant cross-organisational strategic responses.  And significant experience of cross-functional and cross-organisational strategic leadership.

Closing date for applications: 9:00 am Monday 12 May 2025
Anticipated interview dates:
First interviews: Tuesday 27 May or Wednesday 28 May
Second interviews: Wednesday 4 June or Friday 6 June

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Position: Head of Product and Systems Management 
Hours: Full-time, 35 hours a week 
Contract: Permanent 
Location: Office-based in London, N4 with flexibility to work remotely 
Salary: £65,118 per annum plus excellent benefits 
Salary Band and Job Family: Band 4

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. 

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. 

About this job

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities. 

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics). 

We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.

Our Product and Systems Management team are responsible for: defining our product vision; setting the product strategy; and executing on it by delivering new functionality that meets customer needs and supports business goals.

Across all of our products our Product and Systems Management team cover the following areas:

• Being fully responsible for the provision and management of the system
• Owning the list of user requirements. These are known as product backlog items (PBIs) and are drawn from user group meetings/discussions. These PBIs are then scheduled for build and release. 
• Manage the relationship with any external support companies for the relevant products and interconnected products and systems including accounting online, bank checking and deduping systems.
• Manage the data cleanliness, accessibility, availability and retention in accordance with our data governance and security policies particularly the information and data management framework. And develop and maintain automated processing of bulk data.
• Enshrine continuous improvement into the use and development of our Products.

Our use of Product Management comprises of all of our critical business systems (Finance, HR, Intranet, Microsoft end user applications).

Our Head of Product and Systems Management plays a crucial role in the development and delivery of our Product and Systems Management. This role is also responsible for defining and delivering the Product and Systems Management team’s strategy/roadmap and ensure they are delivered. 

For this role we’re looking for:

• Expert level experience of managing a Systems Support Team
• Expert experience of Product Management
• Experience of managing external stakeholders and 3rd party suppliers effectively

Closing date for applications: 9:00am on Thursday 15 May 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Department: Insight, Policy, and Communications

Reports to: Outreach Programme Manager

Location: Home-based, with regular travel across England, Scotland, and Wales

Benefits:

• 25 days holiday plus England bank holidays
• Employer pension contribution up to 5%
• Life insurance, critical illness cover & private health benefits
• 37.5-hour workweek

Note: This role involves regular travel and overnight stays to support outreach events and partner organisations, primarily in Scotland, the North of England, and Wales, but some travel to other areas of the UK may be required.

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) is dedicated to supporting individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. As part of an exciting new nationwide outreach initiative, this role will support the Outreach Programme Manager in delivering a large-scale community-based programme aimed at helping those in or at risk of fuel poverty.

This is an excellent opportunity for a highly organised and motivated individual who thrives in community engagement and has strong experience in event coordination, stakeholder engagement, and programme administration.

Key Responsibilities

Programme Support & Delivery

• Assist in the planning, coordination, and execution of a nationwide outreach programme, including a rolling year-long calendar of community-based money and energy advice events.
• Provide logistical and administrative support for outreach events, ensuring smooth operations and a positive experience for attendees.
• Work closely with local charity partners, community groups, and British Gas advisors to facilitate events and outreach activities.
• Support the distribution of Energy Wellbeing Packs (e.g., heated blankets, thermos flasks) at events for vulnerable individuals.
• Regularly attend events to provide on-the-ground support, capturing feedback and ensuring objectives are met.

Stakeholder & Community Engagement

• Act as a key point of contact for funded organisations and outreach partners, ensuring they have the resources and information needed to deliver effective support.
• Help coordinate volunteer participation from British Gas and other partners, ensuring a seamless experience for all involved.
• Build relationships with community leaders and partner organisations, strengthening outreach efforts.

Monitoring & Reporting

• Assist in data collection and impact tracking to measure outreach programme success.
• Support the preparation of reports and presentations for senior leaders, using insights to refine future outreach strategies.
• Help maintain accurate records of outreach activities, tracking event attendance and engagement metrics.

Communications & Marketing Support

• Support the development of marketing materials and communications to promote outreach events and initiatives.
• Ensure that outreach events are effectively publicised within local communities through digital and print channels.

Person Specification

Essential Skills & Experience:

• Experience in event coordination, community outreach, or programme administration.
• Strong organisational and time management skills, with the ability to coordinate multiple activities simultaneously.
• Excellent verbal and written communication skills, with the ability to engage diverse audiences.
• Confident in building relationships with stakeholders, including charities, community groups, and corporate partners.
• Strong problem-solving skills, with the ability to adapt and remain flexible in a fast-paced environment.
• Proficiency in Microsoft Office 365 (Excel, PowerPoint, Teams) and data management tools.
• Self-motivated and proactive, able to work independently while supporting a small team.
• Willingness to travel extensively and occasionally work outside standard office hours to support events.
• Willingness to undertake a National Energy Action qualification within your probationary period, funded by the trust.

Desirable:

• Experience working in the energy, charity, or community outreach sectors.
• Knowledge of grant funding processes and working with funded organisations.

This role is a fantastic opportunity to be at the heart of a nationwide initiative tackling fuel poverty, helping deliver meaningful change in communities across the UK. If you are passionate about making a difference and have the skills to support a high-impact outreach programme, we encourage you to apply.

Please note that we are not able to offer sponsorship. 

* We are not accepting requests to work with third party recruiters for this or any other vacancy. *

Department: Insight, Policy, and Communications

Reports to: Outreach Programme Manager

Location: Home-based, with regular travel across England, Scotland, and Wales

Contract: Full-time, Permanent

Benefits:

• 25 days holiday plus England bank holidays
• Employer pension contribution up to 5%
• Life insurance, critical illness cover & private health benefits
• 37.5-hour workweek

Note: This role involves regular travel and overnight stays to support outreach events and partner organisations, primarily in the South, South West and South East of England, but some travel to other areas of the UK may be required.

About British Gas Energy Trust (BGET)

British Gas Energy Trust (BGET) is dedicated to supporting individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. As part of an exciting new nationwide outreach initiative, this role will support the Outreach Programme Manager in delivering a large-scale community-based programme aimed at helping those in or at risk of fuel poverty.

This is an excellent opportunity for a highly organised and motivated individual who thrives in community engagement and has strong experience in event coordination, stakeholder engagement, and programme administration.

Key Responsibilities

Programme Support & Delivery

• Assist in the planning, coordination, and execution of a nationwide outreach programme, including a rolling year-long calendar of community-based money and energy advice events.
• Provide logistical and administrative support for outreach events, ensuring smooth operations and a positive experience for attendees.
• Work closely with local charity partners, community groups, and British Gas advisors to facilitate events and outreach activities.
• Support the distribution of Energy Wellbeing Packs (e.g., heated blankets, thermos flasks) at events for vulnerable individuals.
• Regularly attend events to provide on-the-ground support, capturing feedback and ensuring objectives are met.

Stakeholder & Community Engagement

• Act as a key point of contact for funded organisations and outreach partners, ensuring they have the resources and information needed to deliver effective support.
• Help coordinate volunteer participation from British Gas and other partners, ensuring a seamless experience for all involved.
• Build relationships with community leaders and partner organisations, strengthening outreach efforts.

Monitoring & Reporting

• Assist in data collection and impact tracking to measure outreach programme success.
• Support the preparation of reports and presentations for senior leaders, using insights to refine future outreach strategies.
• Help maintain accurate records of outreach activities, tracking event attendance and engagement metrics.

Communications & Marketing Support

• Support the development of marketing materials and communications to promote outreach events and initiatives.
• Ensure that outreach events are effectively publicised within local communities through digital and print channels.

Person Specification

Essential Skills & Experience:

• Experience in event coordination, community outreach, or programme administration.
• Strong organisational and time management skills, with the ability to coordinate multiple activities simultaneously.
• Excellent verbal and written communication skills, with the ability to engage diverse audiences.
• Confident in building relationships with stakeholders, including charities, community groups, and corporate partners.
• Strong problem-solving skills, with the ability to adapt and remain flexible in a fast-paced environment.
• Proficiency in Microsoft Office 365 (Excel, PowerPoint, Teams) and data management tools.
• Self-motivated and proactive, able to work independently while supporting a small team.
• Willingness to travel extensively and occasionally work outside standard office hours to support events.
• Willingness to undertake a National Energy Action qualification within your probationary period, funded by the trust.

Desirable:

• Experience working in the energy, charity, or community outreach sectors.
• Knowledge of grant funding processes and working with funded organisations.

This role is a fantastic opportunity to be at the heart of a nationwide initiative tackling fuel poverty, helping deliver meaningful change in communities across the UK. If you are passionate about making a difference and have the skills to support a high-impact outreach programme, we encourage you to apply.

Please note we are not able to offer sponsorship. 

* We are not accepting requests to work with third party recruiters for this or any other vacancy. *

We’re looking for a creative and skilled Video & Content Creator to lead the creation of high-quality, engaging, and inclusive video and graphic content that supports our charity’s campaigns, events, fundraising, and health initiatives.

You’ll play a key role in telling powerful real-life stories, filming on the ground, and ensuring content is accessible, representative, and aligned with our strategic goals.

A strong sense of storytelling, an eye for digital trends, and the ability to produce content across multiple platforms are essential.

Terrence Higgins Trust was set up in 1982 following the death of its namesake, Terry Higgins, the first named person to die of an AIDS-related illness in the UK. As an organisation we are working toward ambition goals: (1) to end the onward transmission of HIV in the UK by 2030; (2) provide support for people living with HIV; and (3) fight HIV-related stigma.

Job type: Full-time or part-time

Location: Centrally located, light and airy office with great views on Regent Street, London. Hybrid working possible, minimum 3 days per week in office.

Benefits: 25 days’ holiday allowance, flexible working, occasional 1-2 days extra holiday for Christmas period. Part-time holiday allowance will be pro-rated. 

Reports to: Chief Project Officer at the Global Returns Project

Timetable: Candidates will be considered on a rolling basis

Preferred start date: 2nd June 2025

What we are looking for

We’re looking for a highly motivated individual to play a key role in helping us grow our supporter base, communicate our impact and keep our operations running smoothly.

You’ll be someone who enjoys writing and communicating clearly, whether that’s through social media posts, stakeholder newsletters or event invitations. You’ll be confident using digital tools and keen to learn how to manage and improve our new CRM system and website content.

You’ll be a highly organised multitasker who’s excited to contribute across a wide variety of projects – from events and fundraising campaigns to charity research and donor stewardship. You’ll thrive in a small team, taking initiative and juggling priorities in a fast-paced, mission-driven environment.

You’ll care deeply about climate and nature and be motivated to make a meaningful difference in this decisive decade for our planet. There will be opportunities to develop skills across all aspects of GRP’s work, with support from a collaborative and experienced team.

Skills required

1. Undergraduate or post-graduate degree
2. Excellent written and verbal communication skills
3. Strong digital literacy and confidence using online tools
4. Team-player with a collaborative working style
5. Time management and self-organisation skills
6. Ability to take initiative, identify problems, and solve them creatively
7. Very high attention to detail
8. Ability to conduct thorough, independent research
9. Excellent understanding of, and passion to address, climate change and biodiversity loss

Skills preferred but not required

1. 1+ years of professional experience
2. Experience organising events or coordinating logistics
3. Experience using a CRM platform (e.g., Beacon, Salesforce, etc.)
4. Familiarity with website content management systems (e.g., WordPress, Squarespace)
5. Basic data handling or analysis skills (e.g., Excel or Google Sheets)

Main duties and responsibilities

Communications (30% of work)

• Write and publish short regular newsletters for GRP’s stakeholders, including portfolio donors, wealth adviser partners and donors to operating costs.
• Manage and publish weekly content for GRP’s social media accounts, including LinkedIn and Instagram.
• Manage and curate content for GRP website, ensuring information is accurate, up-to-date and maximising opportunities to attract new donors and supporters.
• Coordinate with GRP’s third-party web developer on website maintenance and regularly re-evaluate site structure/functions to maximise its efficacy and usability.

Event planning (30% of work)

• Lead coordinator for in-person and virtual events, in line with events strategy devised by Strategic Relationships Manager.
• Lead event promotion and liaise with venues, speakers, catering, attendees, videographer, graphic designer, etc to ensure events are well-attended and well-run.

Research (20% of work)

• Drive ad-hoc research projects to support GRP’s partnership-building, core fundraising and portfolio selection/assessment efforts.
• Analyse potential sectors and charities for inclusion in GRP’s charity portfolio.
• Identify and research high-quality trust and foundation leads in line with core fundraising strategy.
• Identify and research high-quality leads for wealth adviser or other corporate partnerships.

Customer Relationship Management (CRM) (20% of work)

• Manage GRP’s new CRM system (Beacon) on behalf of team, ensuring the team uses the CRM system consistently, accurately, and effectively. No prior experience with CRMs required – training will be provided.