Marketing and digital officer jobs
The Senior Supporter Engagement Manager will lead the strategic development of personalised, data‑driven supporter experiences that deepen engagement and maximise long‑term value. This role oversees the design and optimisation of multi‑channel supporter journeys, with a key focus on the creation and delivery of the email, SMS and What’s App communications, as well as our loyalty‑focused communications such as Cure Magazine, supporter newsletters and seasonal loyalty comm such as Christmas Cards. You’ll be a resident expert in marketing personalisation and data automation through martech tools.
Acting as the organisation’s expert in supporter experience design, the postholder ensures that every interaction — from the point that a supporter hits our database to long‑term stewardship — is timely, relevant, and insight‑led. You will use a mix of influence, coaching and collaboration skills to work across the organisation – working closely with Fundraising, Digital, Data, Business Intelligence, Insight, Policy and Campaigning, Volunteering, Info Services and Brand teams to embed a culture of continuous improvement and supporter‑centric thinking.
Most importantly you’ll be passionate about giving supporters a fantastic experience so that they stay longer, do more and feel like a valued part of getting to a cure for dementia.
Key Responsibilities:
Supporter Journey Development & Design
· Lead the end‑to‑end design of supporter journeys working collaboratively across all the organisation, taking an audience led approach in achieving our income, engagement and influence objectives, joining the dots and identifying opportunities for cross sell, upsell and integration of offers throughout a supporter's relationship with us.
· Oversea the mapping and optimisation of lifecycle journeys, ensuring they are insight‑driven, segmented, and aligned with organisational goals towards a cure.
Responsible for ensuring your teams are expert in our martech, and use testing frameworks (A/B, multivariate), data and performance insights to optimise journeys performance.
· Lead for automation of journeys within our martech, balancing efficiencies on resource with excellent supporter experiences.
· Lead for data, compliance and technical troubleshooting.
Data Selections & Audience Targeting
· Responsible for making audience targeting decisions ensuring accurate, timely, and insight‑led targeting for all fundraising and engagement activity.
· Working collaboratively with the BI team to ensure the development and application of data modelling and propensity models to predict supporter behaviour models that support tailored communications and efficient campaign delivery.
· Work closely with Data and Analytics teams to maintain data quality and optimise selection processes, and work with insight and BI to translate performance outputs into actionable recommendations for optimising our supporter journey performance.
· Ensure robust documentation, governance, and continuous improvement of data targeting and selection workflows
· Work collaboratively with the digital analytics team to ensure a strong connection between web and paid digital activity to avoid siloes across the stages of a supporter's experience with ARUK.
Supporter Loyalty & Stewardship Communications
· Lead the creation of loyalty‑focused communications that build long‑term relationships and increase lifetime value and deliver on our supporter experience principles – including communications such as Cure Magazine and E-newsletter.
· Work collaborative with Senior Supporter Relations Manager to develop stewardship frameworks that recognise and thank supporters at key moments – including the coordination of an ARUK approach supporter Christmas and Seasonal greetings.
· Ensure collaboration within these organisational supporter loyalty communications is effective leading for RACI and levels of approval.
· Lead for your team adhering to GDPR-aligned audience management and safe data activation.
Leadership & Collaboration
· Manage and develop a multi‑disciplinary team across your key responsibilities, fostering a culture of audience led, testing, continuous improvement and joined up thinking, planning and delivery.
· Build strong relationships with key stakeholders across fundraising, digital, brand, data, insight, info services, policy and campaigning, and research teams to ensure alignment and shared priorities.
· Responsible for keeping up to date on latest thinking, tools and technology for delivering effective Supporter Experiences, working closely with our Salesforce Technical Product Owner. And represent the charity in conferences, networking and influencing within the sector.
Knowledge, skills and experience needed:
· Extensive experience in supporter or customer journey design, CRM‑driven marketing personalisation and data automation
· Strong understanding of email marketing and supporter journey platforms and infrastructure, automation tools, and CRM systems.
· Familiarity of audience targeting segmentation and data selections.
· Familiarity with propensity modelling, predictive analytics, or working alongside data science teams.
· Proven ability to lead teams and manage complex, cross‑functional projects.
· Strong analytical mindset with the ability to translate insight into action.
· Excellent communication and stakeholder‑management skills.
· Demonstrable experience of leading supporter engagement programmes across multi-channel campaigns and activity.
· Demonstrable experience of working with external partners, including creative agencies, platform providers, research agencies, print and production houses.
· Demonstrable budget development and management experience.
· Deeply supporter‑centric, with a passion for creating meaningful experiences and supporter communications.
· Ability to distil complex data into simplified actionable insights that build the programme.
· Curious, analytical, and comfortable working with data and making driven decision‑making.
· Creative thinker who enjoys solving complex problems, particularly solving problems in collaboration with stakeholders.
· Collaborative, confident, and able to influence at all levels, particularly at a senior level across the organisation.
· Experience of coaching internal stakeholders, with strong workshop facilitation experience.
· Committed to continuous learning and innovation.
Additional Information:
Ways of working:
As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £56,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 31st May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Why join us?
We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious and kind team, with plenty of opportunities for learning and development.
About the role
As the PR and Communications Officer, you will support the Senior PR and Communications Officer to raise awareness of the Charity by identifying and promoting compelling stories to regional and national media. Working closely with colleagues across PR and Communications, clinical teams, Fundraising, Marketing and Digital, you will help to showcase the Charity’s impact on people affected by cancer in the UK and around the world, while supporting fundraising activity across all income streams.
With support you will use your communications skills and expertise, to write content for relevant in‑house magazine titles andhelp promote community fundraising and major donor events, corporate partnerships, and fundraising campaigns.
What you’ll be doing
- Supporting a comprehensive media service which includes the proactive sell in of positive stories.
- Building relationships with clinical colleagues and in particular, Charity-funded consultants, nurses, researchers, and allied health professionals to gain their support for Charity communications including press releases, tailored pitches, other print media channels and the Charity's magazine.
- With support, write and edit the Charity’s supporter magazine, Progress, in collaboration with the Charity’s leadership team and fundraising colleagues.
- Working with fundraising teams to identify unique and inspiring stories associated with the Charity’s annual calendar of events and campaigns.
About you
You’ll be an exceptional team player with:
- Relevant media relations and/or communications experience
- Proven track record of delivering compelling copy, in the right tone and to deadline.
- Strong interpersonal skills - the ability to build effective and productive relationships with colleagues and case studies.
- Strong organisational skills – the ability to plan and prioritise content development in line with agreed targets and timelines.
- Experience of managing stakeholders both within and outside an organisation, at all levels.
What we offer
- Hybrid working between home and Chelsea with occasional travel to Sutton
- Flexible working around our core hours of 10am to 4pm
- 27 days annual leave rising with length of service
- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
- Training, support and development opportunities
- Access to the blue light discount scheme and other discounts opportunities
- Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
Inclusion matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
Please submit your application as soon as possible, as we may close the vacancy early if we receive a high volume of applications. The deadline to apply is midnight on Tuesday 26 May.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Contract: Permanent
Salary: £29,849.40 - £35,493.06
Closing Date: Monday, 25 May 2026
Interviews will be held w/c Monday, 8 June 2026
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Stewardship Officer (Mid-value) to join our Individual Giving and Legacies team based in London.
About us
Centrepoint helps vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. We provide homeless young people with accommodation, health support and life skills to get them back into education, training and employment. Along with our partners, we support more than 16,000 young people across the UK every year. Together, we’re determined to end youth homelessness by 2037.
The Stewardship Officer (Mid-value) role sits within Centrepoint’s Stewardship Team in Individual Giving and Legacies (IGL). The IGL unit has grown significantly in recent years and is forecast to raise £24.7m in FY 2026/27. This role is core to the delivery of the IG Stewardship programme, supporting growth across Mid‑value Cash and Regular Giving audiences.
Working closely with the Senior Stewardship Officer (Mid-value), you will deliver a fundraising communications plan for mid-value donors, who give an annualised value of £1,000-£5,000 - including targeted appeals, inspiring updates and impact reports, as well as supporter events and online webinars. You will support efforts to drive forward stewardship journeys to deepen engagement, build long-term relationships and increase lifetime value.
Centrepoint operates a hybrid working model. The requirement is a minimum of 50% of your working week. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g., two days one week and three days the next). For colleagues on different contracts (including part-time or compressed contracts) this will be adjusted accordingly.
About you
- You’re an organised, detail‑oriented and target-driven direct marketer who enjoys managing multiple campaigns and seeing projects through from start to finish
- You’re collaborative, data‑driven and supporter‑focused, with a strong interest in building long‑term donor relationships
What you’ll be doing
- Delivering supporter‑centric, integrated campaigns for Mid‑value donors (£1,000–£5,000 annual value), including fundraising appeals, donor journeys, impact reports, events and online webinars
- Working closely with the Senior Stewardship Officer (Mid‑value) to deliver the Mid‑value fundraising communications plan, supporting growth across both MV Cash and Regular Giving audiences
- Acting as the day‑to‑day contact for creative, print and fulfilment agencies to deliver innovative, multi‑channel campaigns
- Monitoring budgets, schedules and approvals to ensure campaigns are delivered on time, within budget and to agreed KPIs
- Analysing campaign performance and using supporter insights to refine journeys and inform future plans across the Mid-value programme
What we’d be looking for from you…
- Experience delivering direct marketing fundraising campaigns across channels such as direct mail, email, telephone and digital
- Excellent organisational skills with the ability to plan and manage a variety of projects and activities to tight deadlines
- Strong people skills, along with the confidence to communicate with donors and ability to develop strong working relationships with external suppliers and internal departments
- Excellent written and verbal communication skills, including the ability to write engaging copy, also to proofread and critique drafts.
- Confidence in interpreting data and implementing insight to optimise fundraising appeals and stewardship communications.
- A commitment to supporter‑first fundraising, data protection, safeguarding and equal opportunities.
Why join Centrepoint?
In return for your efforts, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Our approach to applications
We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.
We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.
Don’t miss out on this fantastic opportunity to join our team as a Stewardship Officer, click ‘Apply’ now!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a people-facing, system-focused role. The MEL Systems Officer is responsible for maintaining the quality, organisation, and user uptake of Practical Action's online MEL system. You will develop the protocols that guide how data is entered and maintained, and support internal teams to follow them, ensuring colleagues always have accurate data to draw on for reporting, learning and influencing.
This role requires high degrees of organisational skills, demonstrating a methodical and people-oriented approach. You will act as a bridge between the MEL system and our internal MEL community, ensuring the system is user friendly, contains high-quality data, and that users feel supported in using it.
1. SYSTEM ADMINISTRATION & ORGANISATION • Ensure high-quality and well organised MEL data, system structures, indicators, results, and templates and carry out routine data quality checks to ensure consistency. • Work with the Data & Insights team to ensure Power BI reports are optimised, providing useful management information for analysis and decision making. • Maintain clear, accessible user guidance documentation and standard operating procedures. • Coordinate with system providers and IT colleagues to develop system upgrades and fixes, and ensure smooth integration with the Outcome Harvesting system.
2. USER SUPPORT & RELATIONSHIP BUILDING • Act as the primary point of contact for MEL and programme staff on system queries, providing high quality customer support, managing user accounts, permissions and access. • Routinely deliver onboarding and training sessions for new and existing users. • Build strong relationships across our MEL community, proactively identifying challenges and opportunities for system improvements.
3. REPORTING & DASHBOARDS • Produce organisational impact dashboards, MEL reports, and supporting information for both annual and donor reporting, all in clear, accessible formats for a range of stakeholders. • Support MEL colleagues to extract and present data for project reviews, evaluations and learning processes.
4. MEL PROCESS SUPPORT • Incorporate theories of change, results frameworks and indicators into the system as they develop over time, working with MEL colleagues to incorporate latest thinking. • Support knowledge sharing within internal communities of practice by ensuring that reports, evaluations, learning products and evidence are accessible on internal platforms. • Provide technical MEL advice and support to programme teams and II&I colleagues as required.
PERSON PROFILE Qualifications, Knowledge and Experience To be successful in this role, the ideal candidate will be able to demonstrate:
ESSENTIAL
• Experience administering online data systems, databases or digital platforms, with confidence working with structured data and reporting tools.
• Highly organised and methodical, with a drive to produce high-quality output. • Confident communicator and relationship builder, with a focus on nurturing team coherence. • Demonstrable experience in leading and delivering training and user support.
• Good understanding of MEL concepts, indicators, results frameworks, data collection and theories of change. • Ability to explain system or data processes clearly to non-technical audiences.
• Fluent English, written and spoken. DESIRABLE
• Experience working in an international development or NGO context. • Familiarity with MEL or data collection platforms (e.g. Kobo, or similar).
• Experience producing dashboards or data visualisations (e.g. Power BI, Tableau, Excel). Proficiency in one or more additional languages, Spanish, French or Arabic particularly.
LOCATIONS: UK, Kenya, Rwanda, Senegal, Zimbabwe, Peru, Boliva, Nepal or Bangladesh
It is a requirement of employment that you are able to provide the necessary documentation as proof of entitlement to legally work in the country to which you are applying
HOW TO APPLY
To apply please submit a copy of your CV and supporting that includes the answers to the following questions:
APPLICATION QUESTIONS
1. Please describe your experience administering an online data system, database or digital platform. What was the system, what was your role in managing it, and how did you ensure the quality and consistency of the data held within it
2. This role involves supporting a wide range of colleagues, many of whom are not technical specialists, to use our MEL system confidently and correctly. Please give an example of a time you have delivered training or user support on a system or process. What approach did you take, and how did you know it was effective?
3. Please describe your understanding of Monitoring, Evaluation and Learning (MEL) in an organisational context. What experience do you have working with results frameworks, indicators or theories of change, and how have you applied this in practice?
Our vision is for a world that works better for everyone. We believe where there’s action, there’s hope.
The client requests no contact from agencies or media sales.
We are looking for an experienced, motivated and values‑driven Fundraising and Partnerships Officer to grow our income from trusts, foundations, corporates and individuals.
Working closely with the CEO, you will play a key role in enabling WSF’s strategic goals by securing sustainable funding, building strong external relationships, and demonstrating the impact of our work. This is a pivotal role for someone who combines strong fundraising expertise with a passion for community development.
We want to hear from all interested candidates, and to be considered for the position you must submit a detailed covering letter along with your CV, outlining why you're right for the role.
Closing date: 5pm on Monday 25th May
Interviews will take place week beginning 8th June.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join our Marketing & Communications team and help churches reveal Jesus to the next generation. We’re growing, and looking to build on the progress already under way and take our impact up a gear. This role sits right at the heart of how Scripture Union communicates: sharing stories of impact, creating connection and helping more people engage, pray and take their next step with us. If you enjoy producing great work and making it matter, you’ll love the mix – strengthening the relationships we already have, while helping us connect with new audiences across England and Wales.
About Scripture Union
Scripture Union is a national mission-movement, helping churches reveal Jesus to the next generation. We equip churches to reach children and young people – especially those outside the church – wherever they are, and in ways that truly connect. Because every young person should have the opportunity to discover Jesus, and too many never will. Through Bible-based resources, practical training and our Revealing Jesus mission framework, we help churches build relationships that lead to faith. Our team of Mission Enablers supports a growing network of Faith Guides – local people, rooted in their communities, revealing Jesus in everyday life.
About the role
This role is all about helping Scripture Union communicate with clarity, creativity and purpose. Bringing our story to life through events and communications that help people connect with what God is doing through SU. If you like work that’s practical, people-focused and makes a real difference, you’ll feel right at home.
Events and Communications Officer
(Salary £21,460 - £22,700 - Part Time 25 Hours a week)
- What you’ll do:
· Coordinate and deliver Scripture Union’s presence at key exhibitions, festivals and conferences across the year.
· Plan logistics, budgets, materials and timelines –and recruit, support and encourage staff and volunteers involved in events.
· Gather, shape and share people-focused stories of mission and impact across website, email, social media, audio and print.
· Support the planning and delivery of the Mission Sparks podcast, helping audiences connect with what God is doing through Scripture Union.
· Monitor, evaluate and report on event effectiveness, using insight to improve future activity and engagement.
Why Scripture Union
· Hybrid working (minimum 1 day/week in Milton Keynes HQ)
· Flexible hours
· Generous benefits: 23 days holiday + bank holidays + 5 volunteering days, up to 12% pension contribution, life insurance, and enhanced family leave
· Free Bible Reading Guides
· A supportive, faith-filled environment where your work has eternal impact
Important things to note before you apply
- We are committed to building a culturally diverse workforce and welcome applications from people, regardless of their background.
- The Movement takes Safeguarding seriously. This role will require a Disclosure from the Disclosure & Barring Service and has an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.
- Please note we do not provide visa sponsorship; applicants will need the right to live and work in the UK.
Who We're Looking For: Our Ideal Candidate
We’re looking for strong a candidate who can blend creativity with strategy – a confident specialist who brings experience, initiative and craft. But just as importantly, we want a team-player: the sort who will happily roll up their sleeves, jump in where needed, and strengthen others, so we move further, faster, together – across the Marketing & Communications team and the wider SU movement. If you love using your skills to build something that matters, you’ll thrive here: helping us sharpen our story, widen our reach with churches across England and Wales, and ultimately create more opportunities for children and young people to discover Jesus.
Events and Communications Officer
· Experience planning, coordinating and delivering events or exhibitions with clear objectives and measurable outcomes.
· Proven ability to identify, gather and develop authentic, people-focused stories.
· Strong writing skills and experience creating content across web, social media and email (and ideally audio/print too).
· Highly organised, proactive and relational — able to balance long-term planning with responsive storytelling.
· A committed Christian in sympathy with Scripture Union’s aims and ethos, actively involved in the mission of a local church.
Scripture Union is a Christian charity that exists to see a new generation with a vibrant faith in Jesus.



The client requests no contact from agencies or media sales.
We are looking for a confident and driven marketer who is eager to join a hard-working and ambitious Individual Giving team. As the fastest growing medical research charity in the UK, we're proud that the Individual Giving team is continuing to produce highly successful campaigns, driving income and acquiring the most engaged new supporters.
Working with different teams across the charity, you'll be planning, managing and delivering direct marketing campaigns across a range of media including digital and print. You'll also work with external agencies on our campaigns. Activities in the acquisition portfolio are diverse; from developing the donor's online user journey to delivering motivational training to fundraisers across the country, your campaigns will drive income and attract new, engaged supporters to the charity.
As well as running the day-to-day campaign activity, the post holder will be responsible for compiling regular reports, across a range of financial and non-financial KPls. Alongside this, they will ensure compliance and adherence to the most recent regulations and codes of practice is top of the agenda.
The successful candidate will have a desire to learn and develop, as well as the confidence to whole-heartedly launch themselves into an energetic team with ambitious goals.
You'll be part of a team that works across a multitude of channels; speaking to range of audiences with one theme in common - compelling people to support our work and bring about life-changing dementia treatments.
Key Responsibilities:
Campaign Management
· Plan, manage and deliver successful campaigns across a range of channels including digital and print.
· Successful management of agencies and suppliers; ensuring relationships are effective and productive.
· Ensure compliance and adherence to regulation and codes of practice is considered in all campaign activities.
· Work closely with Data and Digital teams to ensure effective processes are worked to and full campaign evaluation is possible.
· Donation page monitoring, reporting and development, to include looking at ways in which to improve the donor's online user journey.
· Continuous improvement through test and learn principles across all activities.
· Integration of campaigns across the charity to drive maximum value.
· Development of compelling communications and materials to support all activities
Planning and Budgeting
· KPI tracking, trend analysis and interrogation of results at all levels.
· Live programme optimisation to ensure targets are met.
· Input to annual planning and development of individual giving campaigns.
· Assist Supporter Acquisition Manager with compilation of detailed income and expenditure campaign budgets.
· Work with Supporter Acquisition Manager in developing the Acquisition programme and strategy.
· Input to monthly forecasting and regular reporting across a range of financial and non-financial KPl's.
Finance and Reporting
· Ensure daily campaign tracking and reporting.
· Routine end of campaign reviews and analysis.
· Ongoing reporting on long-term success measures such as attrition and ROI.
· Invoice reconciliation and processing for timely payment.
· Non-financial KPI trend reporting - such as opt-in rates and quality scoring.
Knowledge, skills and experience needed:
· Reporting and ability to understand complex data sets.
· Understanding of compliance and best practice in fundraising and direct marketing.
· Campaign management.
· Briefing and working with external suppliers.
· Direct marketing across a range of media and routes to market.
· Copy writing and proof reading.
· Digital campaign/ web page management.
· Budget management.
· Good organisational skills and the ability to prioritise workload.
· Focus on results and continuous improvement.
· Excellent attention to detail.
· Excellent written and verbal communication skills and the confidence to communicate with people of all levels.
· Agency management skills.
· Use of CRM or database systems.
· Strong team player and self-motivator.
· Flexibility to work some unsocial hours and willingness to travel independently.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £30,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 25th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
War Child UK is at a pivotal moment. As more children than ever are growing up affected by conflict, the need for their work has never been greater, and neither has the importance of connecting with the world and their key audiences in bold, relevant and meaningful ways.
As they begin a new five‑year strategy, introduce a refreshed brand and strengthen their ambition to reach more children impacted by war, we are seeking an outstanding Executive Head of Communications, Marketing and Campaigns to help lead this next chapter.
This is a rare opportunity to shape how War Child UK shows up in the world, bringing together their vital purpose, distinctive voice and creativity in ways that truly resonate. You’ll join a team driven by ideas, collaboration and action, united by a deep commitment to the children, communities and partners they serve.
From stand‑out cultural moments to ambitious advocacy campaigns and urgent emergency communications responding to some of the world’s most severe crises affecting children, you’ll lead a team producing powerful communications that cut through, connect with audiences and inspire action.
Executive Head of Communications, Marketing and Campaigns
War Child UK
Circa £75,000 per annum
London (Hybrid and flexible working policy)
Reporting to the Director of Fundraising and Engagement, this is a pivotal new role at a defining moment for the organisation, as War Child UK launches a new strategy and refreshed brand.
You will lead a team of experts across marketing, communications, digital, press, content and advocacy, shaping how War Child UK engages supporters, partners and decision-makers. You will oversee the delivery of high impact campaigns and communications on the worst crises affecting children and across a portfolio of bold music, art, gaming and corporate partnerships and events.
You will develop an audience-led communications, brand and marketing strategy that drives engagement, income and influence, ensuring campaigns and advocacy are fully integrated and mutually reinforcing.
This role combines creativity with strategic judgement, providing senior leadership on external positioning and reputational risk and crisis communications advisory – and shaping how War Child UK shows up in the world, while enabling a motivated, ambitious team to perform at its best.
About you
We are looking for an experienced, hands-on leader with:
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Strategic communications leader with a proven track record of delivering integrated, audience‑first communications and marketing strategies that drive engagement, income and influence in complex, fast‑moving environments.
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Expert in narrative, brand and advocacy, with strong experience shaping external positioning, leading high‑impact campaigns, and using communications to advance political advocacy and public change.
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Insight‑led and externally focused, skilled in using audience insight, data and cultural, media and political trends to inform strategy, prioritisation and decision‑making.
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Credible senior adviser and collaborator, with strong influencing skills, experience advising leadership on external positioning and reputational risk, and the ability to build effective relationships across teams and with external partners.
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Motivational leader and executor, able to build and manage high‑performing teams, deliver high‑quality content and campaigns, balance creativity with discipline, protect workload and wellbeing and uphold best practice in EDI, safeguarding and ethics.
How to Apply
If you have any queries or wish to have an informal discussion about the opportunity, please contact our retained advisors Jane Ray or Erica Ritchie via email with a copy of your CV.
Recruitment Timetable
Deadline for applications: Sunday 31st May, Midnight
Online Interviews with Prospectus: 8th and 9th June
In-person interviews with War Child UK: Thursday 18th and Friday 19th June
Staff and CEO Engagement sessions:Thursday 25th June
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ensuring those who served are always supported.
Founded in 1681, the Royal Hospital Chelsea is home to the Chelsea Pensioners and exists to support Army veterans. Today, that mission continues through care, community, and public engagement.
We are looking for a technically capable and detail-driven Digital Platforms Officer to manage our website and digital platforms day to day. If you are confident working in Drupal, comfortable using tools like Google Analytics and Google Tag Manager, and take pride in keeping systems accurate, structured and reliable, this role will suit you.
Where you’ll fit in
You will join an ambitious Marketing and Communications team focused on raising the Royal Hospital's profile, supporting fundraising, and engaging new audiences. Reporting to the Digital Product Manager, you will play a central role in maintaining the Royal Hospital's digital presence - working closely with colleagues across the organisation to manage platforms in a way that reflects its standards and distinctive character.
What you’ll be doing
You will manage the Royal Hospital Chelsea website and its associated digital platforms, ensuring they remain accurate, accessible, and well maintained.
You will:
- Manage and maintain website content, structure and assets in Drupal
- Act as the first point of contact for website updates and internal requests
- Support digital platforms including ecommerce and ticketing systems
- Support the implementation and ongoing administration of a Digital Asset Management System, ensuring assets are well organised, tagged and used consistently across the organisation
- Monitor website performance using Google Analytics and Tag Manager, supporting campaign tracking, reporting and SEO performance. Experience with Google Ads would be an advantage.
- Coordinate with external suppliers to deliver updates and improvements
- Ensure digital platforms remain compliant with accessibility standards, GDPR and organisational governance requirements
We are looking for someone who:
- Has hands-on experience managing websites in Drupal or a comparable CMS
- Is technically confident, proactively identifies issues and opportunities, and knows when to resolve them independently and when to escalate
- Is organised and methodical, able to manage multiple priorities
- Communicates clearly with both technical and non-technical colleagues
- Takes ownership of day-to-day platform operation, maintaining high standards consistently over time
- Is comfortable working within a structured, heritage-led organisation
It would be desirable if you also have:
- HTML and CSS knowledge
- Experience with ecommerce, ticketing or other transactional platforms
- Prior experience working with a Digital Asset Management System
- Familiarity with Google Ads Manager
- Familiarity with Linux-based or self-hosted web environments, or experience working alongside developers in open-source or managed hosting contexts
- Experience in a charity, public sector or heritage environment
Working at the Royal Hospital Chelsea
This is a historic organisation with a strong sense of identity, standards and community. We are looking for someone who values that environment and wants to contribute to it.
If you take pride in running reliable, well-structured digital platforms and want to apply that expertise somewhere it matters, this is a chance to do meaningful work at a nationally significant institution - one whose digital presence directly supports how it communicates, engages and delivers impact.
To apply
Early applications are encouraged as we will be reviewing candidates on a rolling basis.
Your covering letter should explain how you approach the day-to-day management of digital platforms, including how you handle competing priorities, maintain standards and work with others. We’re also keen for you to tell us why the Royal Hospital Chelsea and this role appeal to you.
We expect applications to reflect your own experience, judgement and understanding of the role and organisation. Given the nature of this position, we will be looking for evidence of genuine familiarity with the platforms, tools and challenges involved. Applications that appear heavily reliant on AI-generated content are unlikely to progress.
This is a UK-based role requiring regular on-site presence. Candidates must have the right to work in the UK.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home


The client requests no contact from agencies or media sales.
Join BookTrust, the UK’s largest children’s reading charity, and help change children’s lives through reading. For more than 100 years, we’ve been inspiring a love of books and reading, reaching millions of children every year, particularly those from low-income families and vulnerable backgrounds.
We are looking for a Senior Individual Giving Officer to deliver innovative, insight-led fundraising campaigns that grow supporter engagement and maximise income. Working as part of a supportive, ambitious and collaborative team, you’ll gain experience across the full Individual Giving programme while helping bring the joy and benefits of reading to children across the UK.
This is an exciting opportunity for a creative and data-driven fundraiser who enjoys managing campaigns end-to-end and is passionate about delivering an excellent supporter experience. You’ll help shape and deliver multi-channel campaigns, test new ideas and fundraising products, and use insight to drive performance and long-term supporter relationships.
The role can be based in either our London office in Farringdon or our Leeds head office, with a minimum of eight office days per month.
Fundraising at BookTrust
As a charity, fundraising is central to BookTrust’s mission, enabling us to bring our work to life and reach more children through a diverse portfolio of income generation, including mixed models of trading and philanthropy.
You will join a friendly, supportive, and ambitious fundraising team working together to generate sustainable income that supports our mission through the funding of programmes and projects and ensures excellent stewardship of our donors. As part of our new strategy, we aim to grow our income significantly over the next five years. With current annual income of £12.4m and a strong base of long-term committed funding, we are well positioned to expand our work. As we expand our work and reach more children and families, developing new income streams is a key organisational priority. The Individual Giving function within the Fundraising team, where this role sits, has been tasked with growing income to £2 million by 2030. We will do this by improving our supporter experience and engagement, employing a test-and-learn strategy across a range of campaigns and being data-led in everything that we do.
Job Purpose
The Senior Individual Giving Officer plays a central role delivering the campaigns and plans that will achieve the Individual Giving programme income targets. The post holder, working closely with colleagues across BookTrust, will manage existing and test new Individual Giving campaigns and develop and test new fundraising products in order to generate income from new and existing supporters.
This is an exciting time to join BookTrust as we invest in growing our Individual Giving programme and develop new ways for supporters to help children discover the life-changing benefits of reading.
Key Responsibilities:
Programmes and projects
- Manage acquisition and retention campaigns including testing new audiences and channels.
- Deliver effective supporter journeys to ensure the highest possible standards of donor experience.
- End-to-end campaign management across the fundraising mix including legacies, mid value and in memory.
- Support the testing and development of new community and events fundraising opportunities.
- Work closely with and support the Individual Giving Lead to ensure all activity is delivered on time and to budget, contributing to annual income targets.
Relationships
- Work collaboratively with colleagues across marketing, digital, comms and across the organisation. Work closely with Supporter Services and CRM colleagues to ensure best experience for our supporters
- Work effectively with external suppliers and agencies, maintaining strong working relationships.
Budgeting, analysis and reporting
- Monitor and control income and expenditure against targets outlined in annual plans.
- Feed into quarterly forecasting and annual budget setting processes.
- Closely monitor campaign results, provide updates on performance and produce post-campaign analysis reports.
- Make recommendations to improve the performance of future campaigns based on evidence and data.
- Contribute to CRM development and update existing reporting mechanisms.
Other
- Keep up to date with innovation and changes in the sector and external environment.
- Undertake other duties as required that are commensurate with this role.
The client requests no contact from agencies or media sales.
Are you a senior income generation leader ready to build something joined‑up, ambitious, and sustainable?
We’re looking for a Head of Income Growth to lead integrated fundraising, marketing, and communications across the Age UK Oxfordshire group, helping deliver our Strategy to 2030: For a fairer later life. This is a new, pivotal leadership role. Working closely with the CEO, you’ll bring clarity, focus and momentum to how we grow income, strengthen our public profile, and deepen relationships with supporters, volunteers, and communities.
Location; Hybrid (minimum 3 days a week in the Abingdon Office)
Contract; Permanent
Hours; Full time, 35 hours a week (0.8FTE to be considered)
Salary; circa £55,000 per annum
What You’ll Do:
- Lead the development and delivery of a clear, evidence‑based income growth strategy, diversifying, and growing income streams
- Hold overall accountability for fundraising, marketing and communications, ensuring they operate as a coherent, integrated system
- Grow and engage our community of supporters, donors, volunteers, ambassadors and advocates, increasing participation and long‑term value
- Use data, insight, and performance discipline to improve return on investment and keep a clear grip on income and engagement
- Lead, develop and inspire a multi‑disciplinary team, building confidence, capability, and shared ownership of results
- Act as the charity’s most senior income and external‑engagement lead, working with trustees to raise profile, credibility, and influence
What You’ll Bring:
- Substantial senior‑level experience in income generation, marketing, communications, or supporter growth, ideally across more than one discipline
- A strong track record of developing and delivering income or growth strategy aligned to organisational purpose
- Experience leading and integrating teams to deliver measurable results
- Confidence using insight, data and evidence to inform decisions and report performance at leadership and Board level
- Excellent communication and influencing skills, with the ability to build trust across staff, volunteers and trustees
This is an exciting opportunity to shape a new, senior role in a trusted, forward‑thinking local charity with an appetite for change. If you’re motivated by impact, clarity, and collective success, we’d love to hear from you.
This new role is an investment and will lead a step‑change in line with our Underpinning Principles (above) and staff‑expressed appetite for clearer, more joined‑up external engagement. The postholder will lead on two strategic priorities:
·To diversify and grow income by strengthening our public profile, propositions, and routes to support.
·To increase voluntary support by growing and energising our community of supporters, volunteers, and ambassadors.
Interviews. First interviews will be held on Tuesday 2nd June, with second interviews being held on Tuesday 9th June.
Job Purpose:
Working closely with the CEO to ensure the charity’s ambitions, as described in the Strategy to 2030 and the 2026–27 Plan on a Page are delivered, the role holder will proactively lead integrated fundraising, marketing, and communications work. The role is pivotal in aligning planning and tactical decisions to build a sustainable income engine, strengthening the charity’s profile, performance, and impact at scale.
Role Description
1.Income strategy and delivery
Lead the development and delivery of a clear, evidence‑based income growth strategy, diversifying and growing income streams to deliver the charity’s agreed income ambitions and reduce reliance on any single source.
2.Integrated fundraising, marketing, and communications
Hold full accountability for all fundraising, marketing and communications activity, ensuring strategy, brand, propositions, campaigns, and channels are integrated, coherent and focused on measurable impact.
3.Supporter growth and engagement
Grow and deepen relationships with supporters, including donors, volunteers, ambassadors and advocates, increasing participation, loyalty, and lifetime value in line with our strategic ambitions.
4.Insight, data, and performance discipline
Use insight, data, and performance management to inform decision‑making, strengthen propositions, improve return on investment, and give the CEO and Board a clear grip on income and engagement performance.
5.Leadership, culture, and capability
Lead and line‑manage all fundraising, marketing and communications staff, setting clear priorities, expectations and accountability, and building a confident, high‑performing culture aligned with the organisation’s values and Principles.
6.Organisational leadership and profile‑raising
Act as the organisation’s most senior income and external‑engagement leader, working closely with the CEO and trustees to raise the charity’s profile, influence, and credibility, contributing actively to collective leadership and strategic delivery.
The above list is comprehensive but not exhaustive. You will be expected to undertake other responsibilities, reasonable and relevant to the role.
NB. The postholder is expected to ensure full compliance with Charity Commission guidance and the Fundraising Regulator’s Code of Fundraising Practice, and to apply recognised sector best practice in all fundraising, marketing and communications activity, safeguarding public trust, the charity’s reputation, and regulatory standing.
Person Specification:
Qualifications
a)Educated to degree level or demonstrable equivalent (i.e. capacity to learn at pace, analyse information, apply insight, exercise judgement, and sustain delivery through complexity and challenge).
b)Professional qualification in a relevant field (e.g. fundraising, marketing, communications), and membership of a relevant professional body (e.g. IoF, CIM)
Desirable: Evidence of accredited continuous professional development (Level 7), e.g. digital transformation, data‑led growth, commercial strategy.
Experience
c)Substantial senior‑level experience across most areas of income generation, including at least two from:
·voluntary income (e.g. trusts & foundations, legacies, individuals, community)
·marketing and communications
·supporter or audience growth and engagement
·digital fundraising or campaigns
·brand, proposition, or programme development
d)Proven experience of successfully leading multi-disciplinary teams and managing people, including line management and leadership through influence/matrix working to deliver shared outcomes.
e)Experience demonstrating a strong understanding of integrated income and engagement models, with proficiency in leading fundraising, marketing, and communications as a joined‑up system rather than discrete functions.
f)A proven record of developing and implementing income or growth strategy aligned to organisational purpose, values and long‑term direction, including delivering measurable results or step‑change improvement.
Desirable: Demonstrable success delivering income growth, diversification, or transformation in a VCSE or mission‑driven organisation operating at scale.
Knowledge
g)Strong grip of contemporary fundraising, marketing, communications models, inc. audience‑led growth, brand‑led fundraising, digital, data‑driven approaches.
h)Knowledge of the regulatory, ethical and governance framework for fundraising in the UK, inc. Charity Commission guidance and Fundraising Regulator’s Code.
i)Knowledge of risk management, public trust considerations, and safeguarding principles as they apply to fundraising, communications, public‑facing activity.
j)Awareness of current VCSE sector trends, income challenges and emerging best practice in income generation, supporter engagement and profile‑raising.
Desirable: Authoritative knowledge level in one or more specialist areas e.g. major giving, digital fundraising, brand and communications strategy, income diversification
Skills
k)Strategic and analytical thinking skills, with the ability to set direction, prioritise effectively and translate strategy into delivery at pace.
l)Excellent communication skills, including the ability to present complex information, develop compelling narratives and write credible Board‑level papers.
m) Advanced interpersonal and influencing skills, able to build strong relationships, collaborate across functions and influence stakeholders, including trustees.
n)Excellent organisational and planning skills, including leading and delivering programmes of work, managing competing priorities and meeting deadlines.
o)Advanced people leadership and team development skills, including leading high‑performing teams through change, integration, and growth.
p)Strong capability in using data, insight, and evidence (e.g. income metrics, ROI, pipeline performance, benchmarks) to plan, monitor, report and make decisions.
q)Ability to establish professional credibility quickly and operate effectively with staff, volunteers, managers, and trustees across the organisation and externally.
r)High-level of self‑awareness and commitment to continuous professional and personal development.
s)Commitment to justice, equity, diversity and inclusion (JEDI) and understanding of how this informs ethical, inclusive fundraising and communications.
t)Confident user of MS Office applications, with the capacity to master CRM, digital fundraising platforms and insight or marketing systems (e.g. Donorfy, Just Giving)
You are expected to commit to the vision, mission, and values of the Age UK Oxfordshire group, and be keen to learn / develop new skills and take on challenges.
Apply now and help us build sustainable income to support a fairer life for older people and carers in Oxfordshire.
Supporting older people in Oxfordshire to live life to the full


The client requests no contact from agencies or media sales.
The Senior Email Channel Officer is a critical role in planning, creating, delivering and optimising our email campaigns and automated supporter journeys. The role ensures supporters receive timely, relevant and engaging communications that strengthen their relationship with the charity and drive meaningful action. The post holder will have experience in achieving KPI’s such as improved campaign engagement metrics; improved automated journeys to increase retention, reactivation and income; delivering email accuracy and quality; and contributing to the overall Supporter Experience Strategy to build lifetime value through more supporters, staying longer and doing more.
This is a 12-month FTC
Key Responsibilities:
Campaign and Automation Journey Planning & Delivery
· Hands on delivery, including build and test high‑quality email campaigns that support fundraising, supporter engagement and other organisational priorities such as volunteering and campaigning actions.
· Build, test and optimise automated email journeys that welcome, retain, steward and reactivate supporters, building performance knowledge and insight that can be replicated across different supporter products and journeys.
· Support the Email Channel Manager with overseeing the email marketing calendar and sign offs where needed.
· Work with data and CRM teams to improve trigger logic, personalisation and segmentation, using your audience understanding to incorporate targeting and personalisation using customer data and dynamic content logic.
· Advise on the integration of email within multi-channel campaigns (e.g. email, SMS, Whatsapp, direct mail, social and telephone)
Reporting, Performance & Insight
· Monitor performance and continuously refine journeys to improve conversion, engagement and lifetime value.
· Work with Business Intelligence, Insight and Digital Analytics teams to produce regular reports on email performance, offering clear insights and recommendations.
· Use A/B testing, segmentation and behavioural insights to drive continuous improvement.
· Ensure activity aligns with KPIs around engagement, retention, income and supporter satisfaction.
Data, Compliance & Quality Assurance
· Ensure all email activity is fully compliant with GDPR, PECR, consent and internal data governance.
· Working closely with the website team, carry out thorough QA across content, links, rendering and segmentation before deployment.
· Champion accessibility, inclusive language and best‑practice UX within email design.
Collaboration & Stakeholder Management
· Work closely with internal teams needing email support, advising on strategy, best practice and channel suitability.
· Work closely with digital, brand, design, marketing, data and analytics and supporter engagement teams to improve the supporter experience.
· Work closely with other internal teams needing email support, advising on strategy, best practice and channel suitability.
· Liaise with platform and technology partners to troubleshoot issues and support continuous improvement.
Platform & Technical Ownership
· Strong use of ESP platforms such as Dotdigital, Salesforce Marketing Cloud, or equivalent to build and optimise emails and journeys.
· Support the development of templates, modules, reusable assets and stronger processes.
· Contribute to platform migrations or upgrades, ensuring smooth transitions and improved capability.
· Identify and implement workflow improvements between the Supporter Experience and Data teams to increase effectiveness and reduce lead times for campaign deployment.
Training & Upskilling
· Champion email channel best practise to uphold high quality assurance and executional standards.
· Support the Email Channel Manager with upskilling and mentoring junior team members in email and channel best practice, automations, segmentation, project planning and supporter journeys.
· Create and maintain documentation of learnings, processes, ways of working and results where required.
Knowledge, skills and experience needed:
· Significant experience delivering email campaigns and automated journeys in a fundraising, marketing or digital environment.
· Hands‑on experience with email marketing platforms and CRM systems.
· Proven track record of improving performance through testing and optimisation.
· Experience working with data teams and segmentation logic.
· Familiarity with behavioural insights or loyalty‑building techniques.
· Strong understanding of email best‑practice, including accessibility, personalisation and UX.
· Knowledge of GDPR, PECR and data governance standards.
· Excellent copywriting and editing skills.
· Strong analytical skills with ability to turn insight into action.
· Have experience with interpreting and using reporting tools (Google Analytics, PowerBI, Lookerstudio or equivalent).
· Ability to manage multiple projects with competing deadlines.
· Ability to work collaboratively across teams and managing stakeholders.
· Comfortable working autonomously, prioritising delivery.
· Proactive mindset, self-starter and passionate about customer-first communication.
· Excellent attention to detail and organisational skills
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £37,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 17th May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
About Action Duchenne
Action Duchenne supports, empowers and equips every DMD community in their journey from diagnosis and beyond.
Duchenne Muscular Dystrophy (DMD) is a muscle wasting condition for which there is no cure, but we journey alongside communities to empower them and provide information for them to make informed decisions. Action Duchenne has a team of passionate, supportive staff who are keen to do more for families living with Duchenne and has a number of staff with direct lived experience.
At Action Duchenne, values are more than words—they shape how we work and interact every day. For this role, we are looking for a team member who can reflect our values:
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Supportive – Actively assist colleagues and stakeholders, fostering a culture of collaboration and reliability.
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Empathetic – Approach challenges with understanding, considering the impact on people internally and externally.
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Respectful – Ensure all communications and decisions uphold dignity and fairness, especially when handling sensitive matters.
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Community Focused – Make decisions that strengthen our community, ensuring all activity supports inclusive engagement and shared purpose.
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Inclusive – Promote accessibility and equity, ensuring everyone feels valued and heard.
The Events Officer will embody these values in every aspect of planning, delivering and evaluating events.
What we offer:
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24-hour confidential Employee Assistance helpline
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Private health insurance
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Flexible hours
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5% employer pension contribution
Main Purpose of the Role
This new role aims to support the design, coordination and delivery of Action Duchenne’s events portfolio, including the Annual Community Summit, regional meetups, workshops, and online events. The role will ensure smooth operational delivery, high‑ quality participant experiences, accessible information, and effective logistics‑ and supplier coordination.
This role contributes directly to our organisational impact by ensuring families, young people, professionals and partners have access to engaging, supportive and well managed events. This is a brilliant opportunity for someone who enjoys a challenge, is incredibly organised with excellent project management skills, close attention to detail, creativity and a passion for supporting every DMD community.
Specific Tasks
1. Event Coordination and Logistics
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Support the planning and delivery of the Annual Community Summit, working closely with the Chief Scientific Officer, Director of Fundraising and Communications, and wider team.
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Coordinate logistics for in‑person and online events, including venue liaison, catering, accessibility arrangements, equipment, travel, accommodation and schedules.
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Ensure event details are accurately published and updated across relevant platforms (website, CRM, communications channels).
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Manage registration processes for all events and ensure attendees receive timely, accurate joining information.
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Support the organisation of regional meet‑ups and workshops, ensuring venues, facilitators and resources are in place.
2. Administration and Operational Delivery
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Maintain clear and accurate administrative systems, including event checklists, timelines, risk assessments and evaluation forms.
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Track planned expenditure and ensure costs align with budgets, escalating issues where necessary.
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Prepare and maintain event collateral (slides, handouts, resources, signage), ensuring accessibility and brand consistency.
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Provide administrative and practical support during events (both online and in person), including setting up webinar sessions and coordinating pre and post event meetings internally.
3. Stakeholder and Supplier Management
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Liaise with venues, suppliers, speakers, exhibitors and partners to ensure high quality event delivery.
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Develop positive working relationships with internal colleagues to ensure a joined-up programme across support, communications and scientific teams.
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Provide excellent customer service to participants, responding promptly and sensitively to enquiries, access requirements and logistical questions.
4. Community and Engagement Support
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Collaborate with Support Team colleagues to ensure events reflect community needs and priorities.
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Support the promotion of events through the Communications Officer, ensuring timely provision of copy, event information and updates.
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Encourage and support attendance from families, young people, professionals and community partners.
5. Data Management, Monitoring and Evaluation
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Ensure accurate data entry in CRM systems (eTapestry or similar) for attendee lists, engagement tracking and follow up actions.
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Collect and analyse feedback, producing short evaluation summaries to inform future planning.
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Track attendance, trends and logistical improvements, contributing to quarterly reporting.
6. Risk, Compliance and Quality Assurance
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Support event risk assessments and ensure compliance with safeguarding, accessibility and GDPR guidance.
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Ensure that content and delivery meet Action Duchenne’s quality standards and reflect the needs of families affected by Duchenne.
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Key Performance Indicators (KPIs)
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Event logistics prepared within agreed timelines
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Accurate event information published and updated within required timeframes
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Participant satisfaction and engagement measured through surveys
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Conference and event attendance targets met
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CRM data entry completed within 2 working days of events
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Budget expenditure tracked monthly with minimal variance
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Effective delivery of regional and online events aligned with pre-agreed schedule
Person Specification
Knowledge & Experience
Essential
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Experience organising in person events from start to finish for over 300 attendees.
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Experience liaising with suppliers, venues and speakers.
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Experience with CRM/data entry, with close attention to detail.
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Experience organising and hosting remote events.
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Understanding of hybrid events.
Desirable
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Experience in the charity sector.
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Knowledge of Duchenne or similar life-limiting conditions.
Skills & Abilities
Essential
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Strong interpersonal skills, with the ability to build trust, motivate teams and develop positive relationships with beneficiaries, staff, volunteers and external partners.
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Understanding of the importance of safeguarding around events.
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Exceptional communication skills.
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Excellent organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
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Analytical and data literate, able to interpret performance data, identify trends, and use insight to drive improvement.
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Skilled in problem solving, with a proactive, solutions focused approach.
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Ability to be assertive while maintaining empathy, particularly when supporting teams dealing with emotionally complex situations.
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Digital proficiency including Microsoft Office, CRM systems and digital communication tools.
Attributes
Essential
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Emotionally intelligent, reflective and able to manage sensitive issues with empathy and professionalism.
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Values driven, compassionate and committed to improving the lives of individuals and families affected by long term or life-limiting conditions.
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Resilient and adaptable, able to navigate complexity.
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Creative, dynamic and innovative, with the ability to take ideas from concept to delivery.
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Demonstrable commitment to equity, diversity and inclusion.
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Personally, and professionally, responsible with high standards of integrity and accountability.
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A sense of humour and the ability to bring warmth and humanity to the role.
Closing date: 25 May 2026 at 9am, with first round, online interviews aiming to take place in week commencing 8th June.
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.



The client requests no contact from agencies or media sales.
We’re looking for a creative and organised Design Officer to join our Marketing team on a FTC until August 2027. This is an opportunity to play a key role in helping people recognise The National Lottery Community Fund and understand the difference our funding makes to communities across the UK.
Working closely with the Brand Manager and colleagues across Communications and Engagement, you’ll help create clear, accessible and engaging design materials for a wide range of channels. From templates, presentations and reports to campaign assets, event materials and branded guidance, your work will help us tell our story consistently and creatively.
This role would suit someone who has a flare for design and enjoys balancing hands-on design delivery with brand stewardship, working with different teams, managing varied briefs and finding practical creative solutions in a busy organisation.
You might start the day reviewing new design requests from colleagues, then spend time creating branded assets for a campaign, presentation, report or event. Later, you may be advising a team on how to apply our visual identity, updating a template, or working with an external designer to make sure commissioned work is on brand, accessible and delivered on time.
You’ll be expected to balance hands-on design delivery with brand guidance, helping colleagues produce communications that are clear, consistent and engaging.
Key responsibilities may include:
- Create high-quality design materials for internal and external communications, across print and digital channels.
- Manage and prioritise design requests, agreeing realistic timelines with colleagues.
- Support the Brand Manager in maintaining the consistency and integrity of the Fund’s visual identity.
- Provide practical design advice to teams across the UK, balancing brand consistency with creative flexibility.
- Design quick-turnaround assets in-house, including presentations, social media graphics, reports, event materials and branded documents.
- Brief and work with external designers, freelancers or suppliers where additional support is needed.
- Ensure design work is accessible, inclusive and appropriate for the intended audience.
- Work closely with communications, content and country teams to support integrated campaigns and projects.
We’re looking for someone with strong practical experience in graphic design, ideally with at least five years’ experience in a design role or similar creative environment. You’ll be confident creating high-quality design work across a range of formats, including digital, print, presentations, reports, social media, campaign materials and event assets.
You’ll need a good understanding of brand identity and be able to apply guidelines consistently while still bringing creative thinking and flexibility to your work. You should be comfortable managing multiple briefs, prioritising your workload and working to deadlines in a busy organisation.
The ideal candidate will have:
- At least five years’ experience in a graphic design role or similar creative background.
- A strong, up-to-date portfolio of design work that you are able to talk through.
- Experience creating materials for both digital and print channels.
- Good knowledge of design software and tools, such as Adobe Creative Suite, Canva or similar.
- An understanding of accessibility and inclusive design principles.
- Strong attention to detail and the ability to produce clear, polished and accurate work.
- Experience working with brand guidelines and maintaining visual consistency.
- Good communication skills, with the confidence to advise colleagues and respond constructively to feedback.
- The ability to manage competing deadlines and work with colleagues across different teams.
- Experience briefing or working with external designers, freelancers or suppliers would be helpful.
- This role can be based anywhere in the UK. You will be expected to travel at least once a month for team meetings, and occasional additional travel may be required to support projects, events or collaboration with colleagues.
- A relevant design qualification, certification or equivalent professional experience would be welcome, but we are most interested in your practical experience, portfolio and ability to create accessible, effective and brand-aligned design work.
Interview details:
- Date: w/c 6th or 13th July
- Format: Online
- Location: We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.
For an informal discussion about the role, please contact: Ibi Adekoya. For any questions about the recruitment process, please email us.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application. If you are selected for interview we will request to view your portfolio before the interview date.
Your supporting statement should explain how your skills and experience meet the essential criteria below. Your portfolio should include examples of recent design work that show your approach to brand, accessibility, layout, digital and/or print design. We will use your CV, supporting statement and portfolio to assess your application.
Essential Criteria:
- At least five years’ practical experience working in graphic design, brand design or a similar creative role.
- A strong and relevant portfolio demonstrating high-quality design across a range of formats, such as digital, print, reports, presentations, campaigns, social media or event materials.
- Experience applying brand guidelines consistently while using creative judgement to adapt designs for different audiences, channels and purposes.
- Strong working knowledge of design tools, particularly Adobe Creative Suite, with confidence using other tools such as Canva or Microsoft PowerPoint where appropriate.
- Good understanding of accessibility and inclusive design principles, with the ability to create clear, user-focused and accessible design work.
- Strong communication skills, with the confidence to advise colleagues on design choices and explain creative decisions clearly.
- Experience commissioning and briefing and working with external designers, freelancers or suppliers where additional support is needed
Desirable Criteria:
- Experience designing for a public sector, charity, non-profit or purpose-led organisation.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Help people remember, celebrate and give in meaningful ways
At Trinity Hospice, we believe in providing compassionate care not only for patients, but also for the families and loved ones around them. For more than 40 years, we’ve supported communities across Blackpool, Fylde and Wyre, offering care, comfort and guidance at some of life’s most difficult times.
We are looking for a thoughtful and dedicated In Memory Officer to join our Fundraising and Communications Team. This is a deeply meaningful role, offering the opportunity to shape how we support people to remember and celebrate those who matter most to them, while helping to generate vital income for our hospice services.
In this role, you will lead the delivery and development of our in-memory fundraising programme, creating compassionate and engaging ways for supporters to honour loved ones. You will take ownership of key initiatives such as Light up a Life and Memory Meadow, while also exploring new opportunities for people to connect, remember and give. Alongside this, you will play a central role in shaping our bereavement communications, ensuring supporters receive thoughtful, timely and sensitive engagement throughout their journey.
This position brings together creativity, organisation and empathy. You will be confident managing multiple projects, using data and insight to inform your work, and delivering high-quality communications across a range of channels. Just as importantly, you will have the emotional intelligence and judgement needed to work in sensitive situations, ensuring every interaction reflects the care and compassion at the heart of Trinity Hospice.
Collaboration is key to success in this role. You will work closely with colleagues across fundraising, communications and clinical teams, as well as building relationships within the local community, including funeral directors and supporters. Together, you will help create a seamless and supportive experience for bereaved families while growing a sustainable and impactful in memory giving programme.
Joining Trinity Hospice means becoming part of a team where your work has real impact. We are committed to helping our people develop and thrive, offering opportunities for learning and a range of wellbeing and staff benefits.
This is more than a fundraising role, it is an opportunity to make a lasting difference. Through your work, you will help people remember loved ones in meaningful ways, while ensuring we can continue to provide compassionate care to those who need us most.

