Marketing and social media manager jobs
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.
Islamic Relief UK (IRUK) is actively recruiting for the position of ‘Direct Marketing Manager’ to join its award-winning and established team. The role is to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.
The Direct Marketing Manager has operational and strategic responsibility in developing and implementing the Islamic Relief UK direct marketing programme. This includes the following key direct marketing channels: Email, SMS, Direct Mail, OOH and DRTV. The postholder will ensure the delivery of cross-channel, high profile and impactful marketing campaigns that drive action and improve supporter retention.
Knowledge, skills and attributes required:
- Educated to Degree level, or equivalent standard
- Professional qualification in Marketing
- Ability to communicate technical information and requirements to non-technical management and internal stakeholders
- Working knowledge of Adobe Creative Suite
- Commercially aware with good understanding of budget management and ROI
- An aptitude to plan annually, multiple campaigns and activities
- An understanding of marketing and other current marketing trends
- An ability to manage multiple projects
- An understanding of marketing strategy, marketing techniques, and knowledge of qualitative and quantitative research techniques
- Proven record of excellent people and interpersonal skills with strong communication skills at individual and group levels.
- Excellent project management skills, ability to set goals and manage appropriate activity to achieve them
- Ability to drive creative development and ideas
- Excellent analytical skills with the proven ability to manipulate and interpret information
- Ability to influence and persuade at various levels across the organisation
- Ability to review and evaluate marketing communication activities and identify opportunities for improvements
- Extensive knowledge of marketing principles and techniques – both traditional and digital
- Knowledge of branding and marketing in the INGO sector
- Extensive working knowledge of email marketing platforms
Experience required:
- Production of core marketing collateral including print, digital and audio-visual resources
- Management of integrated campaigns across all direct marketing channels
- Experience of audience profiling and segmentation
- Implementing successful customer/donor journeys across all direct marketing channels
- Raising funds/generating profit across all direct marketing channels
- Demonstrable experience of using email marketing platforms to develop customer journeys, raise funds and drive engagement with customers/donors
- Third sector experience, specifically within a marketing led role
- Experience of influencing and managing a wide range of stakeholders in a complex organisation
- Practical experience of successfully managing marketing budgets, evaluation and monitoring systems
- Proven experience in planning and project management, with the skills to engage colleagues and support at all levels
- Experience of building, developing and managing strategic partnerships with business suppliers (including creative and buying agencies), ensuring development of clear briefs, value-for-money, achievement of results, compliance and commitment to an organisations values and goals
- Experience of working with data management/analysis teams
- Experience of delivering with set budgets and using resources effectively to successfully balance creative aspirations with limited financial and other resources
- A track record of developing innovative marketing campaigns across all media and platforms
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We may therefore close the advert sooner than advertised.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.
We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.
About this role
As a Communications Manager your responsibilities would include: -
- Lead, inspire and manage the Communications team to raise the profile of Carers First with multiple audiences and awareness of the issues affecting carers
- Develop our digital offer across England to expand our reach and engagement with carers online, helping them to access timely and relevant information.
- Support the wider Carers First team with the promotion and delivery of projects and events to strengthen our offer and services for carers.
- Work with the Director of Income and Engagement, and the wider fundraising team, to support campaigns, events and marketing approaches that increase Carers First’s voluntary income and wider donor engagement
- Effectively develop and manage a range of stakeholder relationships to deliver the Communications Plan.
About you
To be successful in this role you will need:
Leadership and management
- At least 3 years of experience in a senior communications position, ideally within the charity or public sectors
- Proven ability to manage both strategy and delivery programmes, balancing long-term objectives with operational priorities
- Superb manager with the proven ability to inspire, motivate, support and lead staff to thrive and create a high performing team and measurable results.
Communications and stakeholder engagement
- Proven experience of developing and delivering marketing and/or communications plans
- Outstanding verbal and written communication skills
- Skilled copywriter able to communicate messages in a clear and engaging way
IT and digital experience
- Experience using Canva or similar accessible content creation tools, with an eye for strong visual design and brand consistency
- Ability to simplify systems and processes, particularly spreadsheet-based workflows
- Experience using CRM systems, analytics tools, email marketing software, and social media platforms
Fundraising and project management
- Previous experience working in support of fundraising campaigns, or relevant marketing approaches
- Project management experience: leading others to oversee and manage projects, events or campaigns.
We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.
Carers First Can Offer You
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How to apply
To apply for our exciting opportunity and make a real difference to the lives of carers, click on the ‘Apply Now’ button to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
Interview process
The closing date for applications is 5pm on 01 September 2025. There will be a two-stage process
Candidates who have fully evidenced they meet the requirements of the Personal Specification to a satisfactory standard will be long-listed and invited to Stage 1.
Stage 1: Informal online meeting to discuss application. Please note that applications will be assessed on an ongoing basis and therefore it would be helpful to make an early application.
Following the informal meeting, candidates will be short-listed, and successful candidates will be invited to Stage 2:
Stage 2: 23 September 2025 - formal face-to-face interview in London. As part of the formal interview, candidates will be asked to give a presentation, and details will be provided in advance.
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.
Purpose
To provide administrative and marketing support to the Head of Communications and the Director of Charlie Waller Workplace to facilitate the growth of both the Charlie Waller Trust and the Charlie Waller Workplace offers; charitable and commercial respectively.
About the role
The majority of this role supports the development and coordination of activities in our paid for service, Charlie Waller Workplace. This service offers strategic consultancy and training to employers, managers and staff on how to embed a whole organisation approach to mental health and wellbeing at work.
We are looking for a highly motivated, confident individual who is able to quickly develop rapport and maintain effective, professional relationships with a varied client base. This role will suit an individual with a keen eye for detail, who has excellent oral and written communication skills, the ability to engage with a varied range of stakeholders and to work independently. The successful applicant will be able to effectively balance competing demands, manage a range of diverse activities from administrative support, to coordinating some of our cross-programme projects, to engaging with our external clients and stakeholders.
Whilst experience, or a background, in mental health is not essential, we would expect the successful candidate to demonstrate an interest in this area, particularly in relation to the workplace. There will be opportunities to increase knowledge of this area by shadowing and directly supporting our external training and consultancy activity. This role is situated within the permanent office team at Charlie Waller, and you will work alongside other colleagues who directly support our communications, fundraising and charitable activity. Your key tasks however will be focussed on the needs of Charlie Waller Workplace, supporting the Director and workplace consultants.
As part of this role, you will be expected to update and manage social media and marketing activities for Charlie Waller Workplace. This will require creating content that showcases Charlie Waller Workplace’s services in a way that complements and co-exists with all Charlie Waller social media marketing.
With the support of the Communications team, you will be required to represent and attend events, create visual content (e.g. images, photography and video), draft and send out email marketing, update web pages and write short form content (e.g. social media posts, blogs and emails).
You may occasionally be required to attend off-site meetings; if these are outside office hours, time off in lieu will be given.
Key responsibilities
- Dealing with and responding to incoming phone calls, email and website enquiries or requests.
- Providing the first point of contact for Charlie Waller Workplace customers, helping to identify their needs, advising them of our range of services and ensuring they receive a professional and responsive approach.
- Working with the Director of Charlie Waller Workplace and our team of freelance consultants to produce professional documentation to support the customer relationship.
- Support the team with the day-to-day running of their customer relationships from initial contact through to evaluation and invoicing.
- Support the development of our data collection, analysis and evaluation model and produce regular reports for the Director of Charlie Waller Workplace on all workplace activities.
- Develop and maintain an effective infrastructure for all materials and resources.
- Create a resource library, researching relevant information, sharing with key personnel and updating on regular basis.
- Monitor and report on the Charlie Waller Workplace budget regarding income and expenditure against customer accounts.
- Support the creation of new consultancy and training materials, manging the quality assurance process to ensure outputs meet their objectives.
- Organising office meetings, agendas and minute taking.
- Support other activities within the Trust as required.
- Support the promotion of Charlie Waller Workplace by sourcing relevant speaking events and providing assistance at external activities, when required.
- Work with the wider Communications team and the Charitable Activities and Fundraising teams to support workplace related projects.
- Work with the wider Communications team to manage and maintain the website and promote our services through a range of media.
Person specification: Marketing coordinator
The successful candidate is likely to have most of the following competencies and experience but not necessarily all. If you feel that you are a strong candidate, please do apply.
Criteria
Experience, skills and abilities
Essential
- Customer-facing confidence; able to create opportunities and build strong client relationships
- Ability to research, analyse, and present information in various formats
- Strong written communication skills, including drafting professional emails and documents
- Proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint) and Zoom
- Excellent interpersonal skills; able to engage with a wide range of stakeholders
- Highly organised, with strong attention to detail; able to plan, prioritise and meet deadlines
- Confident communicator, both verbally and in writing
- Comfortable working with data and databases to monitor, evaluate and report on impact
- Skilled in supporting customer relationship management
- Awareness of website content management systems
- Able to set up and/or maintain effective information management systems
- Confident using social media platforms (particularly LinkedIn) for professional or organisational promotion
- Familiarity with email marketing tools and ability to support targeted campaigns
- Willingness to represent the Trust at relevant industry events, with a professional and engaging presence
Desirable
- Familiarity with CRM systems, CMS systems and marketing tools
- Experience supporting or delivering projects in a workplace wellbeing or training context
- Knowledge of budget monitoring
Personal attributes
Essential
- Interest in, or knowledge of, mental health and wellbeing particularly in relation to the workplace
- Highly motivated and reliable
- Capable of working as part of a team and autonomously
- Enthusiastic and flexible with a strong willingness to learn and adapt to changing demands
- Resourceful and able to problem solve
To apply
If you would like an informal discussion with our Head of Workplace Programmes or our Head of Communications, this can be arranged via our recruitment team at recruitment(at)charliewaller(dot)org
The deadline for applications is noon on Tuesday 26th August.
Please submit via your chosen job website or send your CV and a supporting statement to the recruitment email above. We ask that you structure your supporting statement, by providing relevant information under the person specification bullet points (combining these if multiple points are effectively responded to by one experience). This can be in bullet point form. Please try to keep your supporting statement to a maximum of 800 words, excluding headers. If you prefer to submit a video or audio recorded supporting statement, this will also be considered. Applications will not be considered without a supporting statement.
Should you be shortlisted in the first instance, you will hear back from us by 28th August if not before. Interviews are currently scheduled to take place on 4th September and will involve a competency interview along with a short task relevant to the role. Please indicate if you are not available on this date in your supporting statement: we cannot commit to interviewing on another day but would do our best to accommodate.
We will provide details about the recruitment task three days in advance to allow candidates time to prepare. We will also provide at least 50% of the interview questions two days in advance so that all candidates can perform at their best.
To educate young people and those around them about their mental health and wellbeing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Team: Marketing and Communications Manager
Remote (with regular team meet-ups in London)
Full-time, Permanent
About Us
At Switch the Play Foundation, we’re the UK’s only charity dedicated to supporting sportspeople as they navigate life beyond sport. We believe that every sportsperson deserves to thrive—during and after their sporting career. As we launch our new five-year strategy, we’re entering an exciting phase of growth and impact. Now, we’re looking for a creative and driven Marketing and Communications Manager to help us tell our story and amplify our mission.
The Role
This is a brand-new role with big potential. You’ll lead on all things marketing and communications—raising awareness, engaging key audiences, and showcasing the real-world impact of our work. From digital campaigns to brand development, you’ll be at the heart of how we connect with sportspeople, funders, and partners.
What You’ll Be Doing
- Shaping and delivering a marketing and communications plan aligned with our new strategy
- Leading our brand development and ensuring consistency across all channels
- Managing our digital presence—website, social media, and email marketing
- Creating compelling content that brings our mission to life
- Overseeing creative projects from idea to delivery
- Supporting fundraising and athlete services with engaging campaign assets
- Using data and insights to optimise engagement and reach
- Helping shape and grow a future marketing team, contributing to a positive and collaborative culture
What We’re Looking For
- Experience in marketing, communications, or brand leadership
- Strong digital skills and a flair for storytelling
- A collaborative mindset and the ability to work independently in a remote team
- A passion for social impact and belief in our mission
- Experience in the charity or sports sector is a bonus
- Leadership experience and a desire to help others grow
What We Offer
- A competitive salary with annual review
- Flexible, remote-first working culture built on trust
- 25 days annual leave + bank holidays + 3 days off at Christmas
- Employer pension contribution
- Professional development budget and support
- Tech support and equipment allowance
- A supportive, values-led team where your voice matters
Ready to Make a Difference?
If you’re excited by the idea of using your skills to support sportspeople through life’s transitions, we’d love to hear from you.
Apply now and help us shape the future of athlete wellbeing and development.
Supporting all athletes - irrespective of their sport, background or stage of career - with their successful transition into life outside of sport


The Direct Marketing Manager at CBM UK is a vital role and has responsibility for delivering CBM UKs digital and direct marketing plans to engage and inspire individual supporters and churches to support the work of CBM.
Working closely with the Head of Marketing, as part of the Public Fundraising team, the role holder will be responsible for the management and development of two Marketing Officers. Through digital and direct marketing, the Public Fundraising team are responsible for raising over £3m of unrestricted income from cultivation, acquisition, mid-value donors, regular giving, legacies and churches.
Key responsibilities
Fundraising campaign management (40%)
Manage the effective implementation of the annual public fundraising plan, ensuring that all activity is of a high standard, and delivered on time and to budget:
a. Oversee cultivation fundraising appeals primarily carried out through direct mail and email, leading on the continued development of mass fundraising to engage both existing and potential supporters, including high donors, regular givers and church communities.
b. Manage and develop CBM UKs donor acquisition activity in collaboration with the Marketing Officer (Acquisition), using channels such as social media, magazine inserts, press advertising, email and telephone.
c. Oversee the delivery of CBM UKs legacy and in-memoriam giving plans and campaigns.
d. Identify and consider new income streams and broaden the channels used currently for direct response campaigns to reach an agreed balance of long-term value versus risk.
Digital marketing (40%)
Grow digital engagement and income from new and existing supporters:
a. Lead on Pay Per Click strategy, including agency management and development of internal capabilities.
b. Oversee CBM UK’s paid social media activity.
c. Collaborate with the Communications Team to optimise the performance (traffic and income) of fundraising pages, including appeal and donation pages, churches and community, legacy, and in memoriam giving. Ensuring fundraising pages on the CBM website are engaging to existing and new audiences and where appropriate, utilising Search Engine Optimisation tools where appropriate.
d. Explore and make use of new and existing digital platforms and partners, such as Dataro and SEMrush, while promoting a culture of testing, innovation and learning within the digital space.
Leadership and people management (10%)
a. Support and inspire direct reports in line with CBM UK’s staff management policies and procedures. Ensure team members are appropriately trained, briefed and motivated to achieve their objectives and meet targets and recruit to posts where relevant. Regular 121s and appraisal reviews.
Planning and reporting (10%)
a. Monitor and report on fundraising appeals, identifying opportunities for future testing and optimisation, and contribute to the creation of annual planning, budgeting, and the setting of Key Performance Indicators (KPIs).
b. Work closely with the Data and Insight team to ensure strong joint working on technical solutions related to campaign analysis, tracking and insights across digital systems, such as the website, donation platform and CRM (Salesforce).
c. Plan, deliver and report on campaigns/projects within an agreed budget.
Other
a. Ensure the consistent use of CBMs brand, key messages and style guide across all fundraising activities.
b. Maintain awareness of and ensure compliance with legal and regulatory requirements related to direct marketing, including Fundraising Regulator guidance, and Data Protection legal requirements (GDPR and PECR).
c. Collaborate with colleagues across CBM UK and the CBM Global Federation, to support integrated and partnership based working.
d. Help foster a positive and inclusive culture of enthusiasm and success, reflecting the ambitions of CBM, and promoting positive working and innovation.
e. Be willing to work occasionally outside normal office hours and to travel in the UK and internationally if required.
f. Ensuring that the values of CBM UK are understood by external partners and always reflected in communications.
g. Undertake other duties as required by the Head of Marketing and Director of Fundraising, Impact and Communications.
For full details download the Recruitment Pack.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Bring stories to life. Change lives.
Are you a creative content whizz with a heart for purpose-driven work? Join Mercy Ships UK and use your marketing skills to help deliver free, life-changing surgeries to people who need them most.
At Mercy Ships, we believe in more than just marketing, we believe in storytelling that heals. As our new Marketing Executive, you'll play a central role in building engaging digital content that inspires action, grows our community of supporters, and helps transform lives across sub-Saharan Africa.
From managing our social channels and crafting compelling email campaigns, to writing impactful stories and shaping our website’s user journey, this is your chance to grow in a role that blends creativity and mission.
We’re looking for someone with digital flair, an eye for detail, and a heart for people. You’ll be joining a supportive, hybrid-working team that’s passionate about bringing hope to those who’ve been forgotten.
If you want to grow your marketing career with meaning and be part of something that truly matters; this is the role for you.
Apply now!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to partner with the Fire Fighters Charity on a fantastic Brand Marketing Manager role. This key position will be responsible for leading the change in shaping how the brand is seen, felt and experience across the UK.
As the Brand Marketing Manager, you'll be the driving force behind brand strategy, ensuring it sparks recognition, relevance, and emotional connection across every touchpoint — from printed materials to digital content. You’ll champion the brand internally, guide teams in delivering consistent messaging, and produce high-quality marketing that helps them support more fire and rescue personnel and their families.
Key Responsibilities
- Develop and evolve the Fire Fighters Charity’s brand strategy.
- Act as a brand guardian — ensuring consistency and quality across all channels.
- Oversee the creation of compelling marketing assets (leaflets, posters, brochures, etc.).
- Support cross-functional teams with brand consultancy and creative leadership.
- Collaborate on major campaigns and ensure alignment with the values and identity.
- Work alongside digital teams to harmonise offline and online marketing.
- Line manage and support the development of the Social Media Officer.
- Track brand health and performance with insight and evaluation tools.
- Deliver internal training to build brand confidence across the organisation.
Person Specification:
- Experience in developing and managing brand strategy.
- Proven success in producing high-quality, brand-aligned marketing materials.
- Strong copywriting and visual identity skills.
- Excellent project management and cross-team collaboration.
- Passion for meaningful storytelling and audience engagement.
What’s on Offer:
· Location: Remote (with occasional travel)
· Contract: 12-month FTC, option for 4 or 5 days/week
· Salary: £43,900
· Reports to: Director of Engagement
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Please note: All third party speculative CVs will be forwarded to The Talent Set
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to partner with the Fire Fighters Charity on a fantastic Brand Marketing Manager role. This key position will be responsible for leading the change in shaping how the brand is seen, felt and experience across the UK.
As the Brand Marketing Manager, you'll be the driving force behind brand strategy, ensuring it sparks recognition, relevance, and emotional connection across every touchpoint — from printed materials to digital content. You’ll champion the brand internally, guide teams in delivering consistent messaging, and produce high-quality marketing that helps them support more fire and rescue personnel and their families.
Key Responsibilities
- Develop and evolve the Fire Fighters Charity’s brand strategy.
- Act as a brand guardian — ensuring consistency and quality across all channels.
- Oversee the creation of compelling marketing assets (leaflets, posters, brochures, etc.).
- Support cross-functional teams with brand consultancy and creative leadership.
- Collaborate on major campaigns and ensure alignment with the values and identity.
- Work alongside digital teams to harmonise offline and online marketing.
- Line manage and support the development of the Social Media Officer.
- Track brand health and performance with insight and evaluation tools.
- Deliver internal training to build brand confidence across the organisation.
Person Specification:
- Experience in developing and managing brand strategy.
- Proven success in producing high-quality, brand-aligned marketing materials.
- Strong copywriting and visual identity skills.
- Excellent project management and cross-team collaboration.
- Passion for meaningful storytelling and audience engagement.
What’s on Offer:
· Location: Remote (with occasional travel)
· Contract: 12-month FTC, option for 4 or 5 days/week
· Salary: £43,900
· Reports to: Director of Engagement
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Please note: All third party speculative CVs will be forwarded to The Talent Set
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Sussex Support Service CIC
Sussex Support Service CIC is a dedicated community interest company committed to promoting wellbeing within Uckfield and the surrounding areas. As we enter an exciting phase of growth and development, we’re expanding our team with a new position focused on fundraising and marketing. We seek a proactive, engaging individual with a proven track record in these areas to play a key role in our continued success.
Purpose of the Role
- Collaborate closely with the Director of Services to coordinate and drive community, corporate fundraising, and grant applications.
- Significantly increase overall fundraising income.
- Enhance the organisation’s profile across Sussex, building stronger relationships and engaging stakeholders effectively.
Main Responsibilities
Fundraising
- Develop, implement, and diversify Sussex Support Service’s fundraising strategy, including community events and initiatives.
- Organise and coordinate a range of fundraising activities such as sponsored walks, quizzes, pop-up events, etc.
- Cultivate and manage relationships with individual supporters and donors, fostering long-term involvement and repeat giving.
- Lead on grant applications, working closely with the Director of Services and Arts Development Coordinator.
- Manage the organisation’s online presence—website and social media—ensuring regular updates that inspire engagement and donations.
- Maintain accurate records of all fundraising activities and produce financial reports for funders, donors, and internal review.
- Keep abreast of updates from the Fundraising Regulator and other relevant bodies, advising the organisation accordingly.
Marketing and Communications
- Develop and execute a comprehensive marketing strategy to raise awareness of Sussex Support Service.
- Promote the organisation to older individuals, carers, local influencers, councils, and partner organisations.
- Oversee and update the organisation’s website, LinkedIn profile, and YouTube channel, ensuring engaging and current content.
- Expand and actively manage social media channels (Facebook, Instagram, TikTok), with consistent, engaging content and timely responses.
- Collaborate with staff and service users to gather stories, testimonials, images, and case studies that support fundraising and promotional efforts.
- Design and produce marketing materials in line with brand guidelines, including newsletters, leaflets, annual reports, and service brochures.
- Manage press relationships—draft press releases, respond to media requests, and seek awards or recognitions to increase visibility.
- Coordinate volunteer and staff appreciation events to foster community and engagement.
- Handle administrative duties related to the role, including correspondence, data management, and reporting.
- Ensure all activities comply with organisational policies, particularly safeguarding, confidentiality, equal opportunities, and health & safety.
Additional Notes
- The role may require occasional evening or weekend hours for events, with time off in lieu or flexible working arrangements.
- Regular travel within Sussex is necessary for engagement and event participation.
- The job description is subject to review and change in line with organisational needs.
Person Specification
Essential Experience & Knowledge
- Proven success in raising income from individuals and corporate partners.
- Experience in developing, implementing, and evaluating fundraising and marketing strategies.
- Skilled in managing websites and social media platforms for marketing and fundraising.
- Strong literacy and numeracy skills with an eye for detail.
- Capable of creating engaging marketing and promotional materials.
- Knowledge of issues affecting older people is desirable.
- Experience within or understanding of the voluntary/community sector is advantageous.
Skills & Personal Attributes
- Excellent written and verbal communication skills, engaging diverse audiences effectively.
- Strong relationship-building and networking abilities with influential stakeholders.
- Confident presenter capable of engaging small and large groups.
- Highly organized, able to manage multiple priorities, meet deadlines, and work efficiently.
- Resilient, adaptable, and willing to explore new ideas and approaches.
- Creative thinker with a proactive attitude towards new initiatives.
- Ability to work flexibly, responding to changing priorities while maintaining focus.
- A committed team player who embodies Sussex Support Service’s values and can motivate others.
- Able to travel independently across Sussex.
A community interest company based in Uckfield, East Sussex, dedicated to reducing isolation, improving wellbeing, and empowering the community.
The client requests no contact from agencies or media sales.
The Role
Vocabulous is an innovative online resource to aid targeted and explicit vocabulary teaching in Key Stage 2 and 3 English lessons. We are a small, fast-growing education technology company looking for an innovative, organised and enthusiastic individual to join our team. Our Operations and Engagement Coordinator will be a key support role, responsible for keeping the business running smoothly day-to-day, while also engaging directly with our schools and teachers.
This varied role combines administration, customer communication, social media/marketing support, and basic system management (CRM). You will be the first point of contact for many of our customers, ensure processes run efficiently behind the scenes, and help us build strong relationships with schools and teachers.
We are a small organisation with a social purpose, so we are looking for someone who is excited about the job description, but who is also interested in learning more about all aspects of running an education start-up and keen to support Vocabulous’ strategy and growth beyond their job role.
Position: Operations and Engagement Coordinator
Location: York and Harrogate (the business is based in York until December 2025 then moves to Harrogate in January 2026)
Flexibility: At least 2 days in the office and the rest either remote or in the office as preferred
Hours: 30 hours a week across 4-5 days
Salary: £21,600 (£27,000 FTE) per annum
Contract: Fixed Term Contract until Summer 2026, with possibility of extension dependent on funding
Benefits: 5% pension contribution, 27 days holiday pro-rated (rising by 1 day per year of employment) plus bank holidays
Closing Date: Sunday 31st August 2025 at 5pm
Interview: Monday 8th September at The Guildhall in York
Start Date: As soon as possible after appointment, can be negotiated
Key responsibilities include:
Administration & Operations
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Provide general administrative support across the business.
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Manage and maintain our CRM system, ensuring data is accurate and up to date.
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Assist with scheduling school training and catch-up calls, document preparation, and email correspondence.
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Content development for the new KS2 and KS3 curricula, including example sentence writing.
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Create and format new resources such as worksheets and certificates.
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Upload new content to the Vocabulous website.
Customer Engagement & Support
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Respond to teacher enquiries by email or video call.
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Help onboard new schools, including scheduling and leading basic online training sessions.
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Monitor schools’ site usage and provide support to teachers via email.
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Monitor teacher feedback and flag issues or opportunities for improvement.
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Proactively recruit new schools to use Vocabulous and secure commitments from returning schools.
Marketing & Communications
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Support the creation and scheduling of social media content.
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Assist with email campaigns, newsletters, and website updates.
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Contribute ideas for content, customer stories, and events that build our community.
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Attend selected education conferences to manage our exhibition stand.
Skills & Experience
Essential
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Strong organisational and administrative skills and attention to detail.
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Clear and confident communicator (written and verbal) with a professional, friendly manner.
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Comfortable learning new technology tools (CRM, social media platforms, etc.).
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Proactive, resourceful and able to work independently in a small team.
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Interest in education and technology.
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Ability to work at least 2 days a week in the office in Harrogate.
Desirable
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Experience with CRM systems or customer support.
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Experience delivering basic online training or onboarding.
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Familiarity with tools such as Pipedrive, Canva or MailerLite.
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Experience creating or managing social media content.
How to Apply
Please submit your CV (maximum 2 sides of A4) and a covering letter (maximum 1 side of A4) by 5pm on 31/08/2025 via Charity Job which should detail:
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Your experience related to the job description.
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Why you’re excited to work for Vocabulous.
We are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in our organisation.
All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure.
Please submit your CV (maximum 2 sides of A4) and a covering letter (maximum 1 side of A4) by 5pm on 31/08/2025 via Charity Job which should detail:
Your experience related to the job description.
Why you’re excited to work for Vocabulous.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Tell stories that matter. Spark change with every post.
At Orphans in Need, we believe in compassion, creativity, and the power of storytelling. We’re on the lookout for a creative, social-savvy Content Creator who’s ready to bring our work to life online.
Whether it’s capturing a powerful moment on deployment, crafting a post that makes people stop scrolling, or editing a short video that inspires thousands to act — this role is all about building connection through content.
What you’ll be doing:
- Running our social media channels day-to-day (Instagram, TikTok, Facebook, Twitter, LinkedIn)
- Writing, filming, editing, and designing original content that tells our story
- Planning and delivering content for fundraising campaigns and events
- Engaging with our community — responding to messages, comments, and building relationships
- Working closely with our marketing team and supporting our external ad agency
- Tracking performance and using insights to keep improving
- Staying ahead of trends and keeping our content fresh, fun, and impactful
What we’re looking for:
- A natural storyteller who knows how to turn ideas into powerful posts
- Confident with Canva, Adobe, or similar tools for editing video and visuals
- Strong written and verbal communication skills
- Experience managing social media accounts — bonus if it’s for a cause or charity
- Highly organised and comfortable juggling multiple projects
- A self-starter with creative flair and a good sense of what grabs attention
- Ideally, you’ve worked in the charity or non-profit space before
- An understanding of the Muslim community would be a real advantage, as many of our campaigns are targeted to Muslim donors.
Why join us?
You’ll be part of a passionate, purpose-driven team making a real difference in the lives of orphans and widows around the world. Your content won’t just get likes — it’ll create impact.
The client requests no contact from agencies or media sales.
Senior Copywriting Officer
£34,300 - £37,300 per year
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re looking for a brilliant and proactive Senior Copywriting Officer to lead the creation of compelling written content that engages our audiences, strengthens our brand voice, and helps raise vital funds to support men with, or at risk of, prostate cancer.
As our in-house copywriting expert, you’ll help shape messaging and creative direction for products and campaigns and play a key role in shaping our tone of voice across all communication. You’ll review and edit content, support colleagues to build their confidence and capability, and ensure everything we publish is clear, consistent and impactful.
You’ll take the lead on developing content and writing for key long-form products – including our supporter magazine, impact report and direct marketing appeals – transforming briefs into emotionally resonant, insight-led copy that drives supporter action across both print and digital channels.
What we want from you
We’re looking for someone with expert copywriting skills, a sharp eye for detail, and a supportive, solutions-focused mindset. You’ll be passionate about using words to make a difference, and versatile in writing for a wide range of audiences and formats.
You’ll bring a strong track record in crafting persuasive, emotionally compelling long-form copy, particularly for fundraising and direct marketing, along with excellent editing skills and a deep understanding of tone of voice and audience needs.
Bringing a forward-thinking approach, you’re confident using AI to support creativity and curious about how it can strengthen human-led writing processes and scale impact.
You’ll be calm under pressure and able to manage multiple priorities with confidence and clarity. A natural communicator, you’ll collaborate effectively with colleagues across the organisation, explain complex ideas simply, and be comfortable coaching others to strengthen their writing skills.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page, via the link. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
The closing date is Sunday 31st August 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for Thursday 11th and Monday 15th September.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Do you enjoy creating effective digital campaigns that truly make a difference?
We're looking for a skilled Digital Marketing Officer to help us reach more people and drive meaningful engagement through paid media channels.
As Digital Marketing Officer, you'll manage and deliver paid advertising campaigns that support the Motor Neurone Disease (MND) Association's strategy, promises and mission. You will work closely with our Digital Engagement Manager and agency partners to plan and optimise campaigns across social media, search, and other digital platforms. Your focus will be to grow our online presence, support fundraising and engagement, and ensure all paid activity aligns with our strategic objectives.
Key Responsibilities:
- Plan and deliver digital campaigns across paid social, search and display channels
- Work closely with our digital marketing agency to brief, monitor and review campaigns
- Collaborate with internal teams including fundraising, campaigning and national care to identify campaign opportunities and support their objectives
- Monitor and manage digital budgets, ensuring spend is efficient and in line with targets
- Analyse campaign performance and provide clear, actionable reporting
- Support the creation of compelling ad content with internal and external creatives
- Align paid and organic social media strategies with the Social Media Officer
- Ensure consistency in tone, branding and messaging across all paid media activity
- Keep up to date with digital trends and propose new ideas for growth
- Contribute to the wider digital marketing strategy, ensuring integration of paid media
About You:
- Experienced in planning, delivering paid digital advertising campaigns
- Strong understanding of digital advertising principles
- Confident using digital platforms like Google Ads Manager and Meta Ads Manager
- Able to manage budgets effectively and ensure a strong return on investment
- Experience working with digital marketing agencies or external partners to deliver successful campaigns
- Skilled in interpreting performance data and presenting insights clearly
- Detail-focused when reviewing campaign content and data
- Well-organised, able to manage multiple projects at once
- Strong communicator and team collaborator
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Experience planning, delivering and optimising paid digital advertising campaigns, including your understanding of key principles and platforms such as Google Ads Manager and Meta Ads Manager.
- Experience working with digital marketing agencies or external partners to deliver effective campaigns.
- Ability to manage digital advertising budgets, communicate clearly, and collaborate successfully with colleagues and stakeholders.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
This is a fantastic opportunity for a Digital Marketing Officer looking to apply their skills in a rewarding, values-led environment. You'll be part of a supportive and forward-thinking Digital team based in Northampton.
If this sounds like the right next step for you, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Job Title Director of Marketing and Communications
Reporting to Chief Executive
Working Hours 37.5 hour working week, 9:00 to 5:30 Monday to Friday to include some evening and weekend hours as required
Location Onsite at the Company office in Fitzrovia (currently 175/176 Tottenham Court Road) and surrounding local area as required to carry out the duties of the company. Flexibility for one day pw working from home.
Job Purpose
This role is a senior leadership team member and strategic lead for all corporate and consumer communications, member business engagement and marketing.
The relationship with our business community is essential to the success of The Fitzrovia Partnership (TFP) and the delivery of the organisation’s vision and it is a key part of our strategy to ensure that businesses are aware of us and the services and projects we deliver. As such you would be responsible for the delivery of member engagement.
You will lead the marketing and communications function and manage the Marcomms team, continually developing and implementing effective marketing and communications strategies clearly articulating TFP’s vision, aims, projects and services.
Finally, you will provide strategic oversight and development for:
· Member communication strategy including BID renewal communications
· Consumer communications and campaigns strategy
· Social, wellbeing, member event and training programmes
· All communications channels including newsletter, websites, social media
Key Duties and Responsibilities
Senior Leadership
· To play a role together with the CEO and the Director of Policy and Place in setting the overall vision of the organisation and ensuring delivery specifically in relation to the agreed business plan.
· Have a key role working closely with the Board and relevant sub-groups.
· To represent the organisation publicly as required, and step in for the CEO as required.
Member Engagement
· Driving, developing and ensuring implementation of the member engagement strategy.
· Ensuring effective account management contact with member businesses.
· Developing a detailed mid-term consultation and review.
- Overseeing market research and consultation such as surveys, customer questionnaires and focus groups to inform the development of plans, projects and services.
· Ensuring effective response management to enquiries from members (levy paying businesses) and stakeholders.
· Ensuring the company database is maintained as an accurate source of interactions with businesses and members, and is actively utilised to best effect.
· Ensure a programme of engagement is in place with the business community, charities and Not for Profit organisations to develop outreach projects including volunteer days and CSR activities for our business members.
Strategy and oversight
· Developing and ensuring implementation of an effective Marketing and Communications strategy aligned to business goals.
· Producing an Annual Marketing and Communications Plan to implement the strategy effectively communicating and supporting our vision, projects and services.
· Developing and ensuring implementation of communication, marketing and activity strategies to deliver the aspirations of new work streams.
· Continual building of insights from businesses on their specific needs and requirements.
· Advising the Senior Leadership Team on brand, campaigns and public engagement.
· Owning and developing key messages for all main programme streams.
· Owning the brand identities including their evolution and ensuring full brand guidelines are in place.
Consumer Marketing
· Developing and ensuring implementation of an effective consumer communications strategy.
· Leading on development of collateral centring around the TFP website and social media.
· Oversight of consumer campaigns and ensuring effective evaluation and impact studies.
· Overall responsibility and accountability for the events programme including risk management governance.
· Experience of design and working with/commissioning designers.
Projects
· Developing, refreshing and ensuring implementation of project specific communications (new and existing).
· Providing creative input and Marcomms elements of new, placemaking and cultural projects.
· Identifying and securing brand-aligned sponsorships to enhance destination campaigns.
· Driving joint marketing with businesses, tourism and media partners.
· Structuring BID renewal communications based on insights gained throughout the BID term.
Communication and Marketing Channels and Collateral
· Ensuring production of high quality and effective collateral.
· Considering and where appropriate developing new communications channels.
· Ensuring TFP’s messaging is clear, effective, accurate and alive to different audiences and local and other sensitivities.
Team Leadership
· Leading and developing a high-performing, collaborative MarComms team
· Managing MarComms budgets, procurement, KPIs, forecasting and reporting to ensure best value and effective impact.
· To undertake such other duties commensurate with your position, and / or hours of work, as may reasonably be required.
Sustainability Statement
The Fitzrovia Partnership is committed to sustainable urban development across environmental, social and economic priorities. Our work supports the UN Sustainable Development Goals, particularly those focused on climate action, health and wellbeing, inclusive economic growth, responsible consumption and sustainable cities. All roles contribute to this commitment, whether through direct project delivery, partnership working, day-to-day operations or procuring services. Staff and contractors are expected to support our ambition to be a responsible and sustainable organisation, helping to improve outcomes for Fitzrovia and its communities.
Person Specification
- Strong and proven experience of developing, shaping and ensuring implementation of marketing and communications strategies.
- Experience in corporate and consumer marketing and communications.
- Comprehensive knowledge and understanding of marketing and communication techniques and strategies, positioning and implementation of brand management identities.
- Degree-level or professional equivalent qualification in Marketing and/or Communications.
- Confident interpersonal and communication skills for face to face and remote interactions.
- Staff management and development experience gained first-hand.
- Evidence of leadership presence and contribution to an organisation.
- Exceptional personal planning, project management and organisational skills.
- Adept at independent working taking accountability for own and team’s workload and timely deliverables of work, along with the flexibility to adapt to change.
- Ability to communicate and work cohesively and collaboratively with a wider team and colleagues.
- A flexible approach, professional outlook and positive attitude is essential.
- Proficient in canva, media databases, CRM systems, social media management dashboards, web CMS.
- Ability themselves and to instill in others to work to tight deadlines whilst caring to ensure a high standard of work quality.
- Confident in managing stakeholders, suppliers and cross-functional teams.
How to apply
Please send your CV and a supporting statement of no more than two sides of A4 outlining your suitability and motivation for the role.
Closing date: August 31st 2025 at 12:00hrs
If this sound likes the opportunity for you, please apply now. If you would like the opportunity to talk to our CEO ahead of applying please email us.
We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process then please contact us.
Please send your CV and a supporting statement of no more than two sides of A4 outlining your suitability and motivation for the role.
If you would like the opportunity to talk to our CEO ahead of applying please email us. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process then please contact us.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
To lead on the planning, delivery, optimisation and performance reporting of insight-led, multi-channel marketing campaigns that support acquisition, engagement and retention objectives across HACT’s products and services portfolio. The role is central to ensuring our marketing activity is targeted, measurable, and delivers clear value for our organisation and stakeholders.
Role Description
We are looking for a confident, motivated and results-driven marketing professional with a strong background in multi-channel campaign development and communications who is keen to work for a purpose-driven organisation. This role is ideal for someone who thrives in a fast-paced environment, loves creating high-performing campaigns and wants to make a tangible difference through their work.
You will be responsible for planning, executing and evaluating targeted, insight-driven marketing campaigns that drive awareness, engagement and lead generation across a wide range of HACT’s projects, services and propositions. You’ll work closely with the Head of Marketing and teams across the organisation to bring our brand, offers and showcase the impact we create to all our audiences.
With hands-on responsibility for our developing and delivering campaigns utisiling the CRM and omni platforms, you will lead campaign planning and performance reporting, ensuring our messaging is always on-brand, relevant and effective. This role offers a fantastic opportunity to take real ownership and innovate within a small, high-impact team.
Responsibilities
- Design, deliver and evaluate high-impact marketing campaigns across all channels to promote HACT’s services, projects and charitable purpose.
- Apply audience segmentation, personalisation and targeting strategies to ensure effective communication with varied customer groups.
- Create and manage content for campaign assets, including landing pages, emails, blogs, social media and event materials.
- Deliver campaigns using digital tools such as Email management suite,Buffer, Google Analytics, and CMS platforms and optimise through data-driven insights.
- Lead the use of the CRM to support audience segmentation, campaign management and reporting across the customer lifecycle.
- Develop KPIs for campaigns and lead on performance tracking, reporting and continuous improvement.
- Manage the HACT website, ensuring content is current, accurate, SEO-optimised and designed to convert.
- Deliver engaging, timely and strategic social media activity across all key channels.
- Oversee and deliver email marketing campaigns with targeted content and personalisation to maximise engagement.
- Coordinate online and face-to-face events from a marketing and communications perspective to ensure strong attendance and experience.
- Support PR, media and thought leadership activity to increase brand reach and reinforce HACT’s sector voice.
- Build effective working relationships across teams and stakeholders to develop marketing briefs, assets and cross-channel campaign plans.
- Continuously review and evolve marketing and campaign processes to increase impact, relevance and return on investment.
Required Skills
- Proven experience of planning, delivering and reporting on end-to-end marketing campaigns.
- Strong working knowledge of digital marketing platforms, CRM tools and campaign reporting
- Experience applying segmentation, targeting and personalisation to improve campaign outcomes.
- Confident content creation and copywriting skills across web, email, social and print formats.
- Excellent organisational and time-management skills with the ability to prioritise effectively and work flexibly.
- A proactive, collaborative, and resilient mindset, able to manage a varied and fast-paced workload.
- Strong analytical skills and ability to translate campaign data into actionable insights and recommendations.
Job Accountabilities
This role will be directly accountable for:
- Marketing campaign planning and delivery across all HACT product and service areas.
- CRM-led customer communications and audience engagement journeys.
- Performance marketing KPIs and campaign impact reporting.
- Content creation for digital campaigns, websites and social channels.
- Event marketing and promotion planning and execution.
- Supporting broader communications activity including PR, media and stakeholder engagement.
- Ensuring HACT’s brand and tone of voice are consistently applied across all marketing outputs.
Application deadline August 22nd.
To support the social housing sector to unlock the full potential of its social purpose, for the benefit of residents & local communities
The client requests no contact from agencies or media sales.