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Top job
Médecins Sans Frontières/Doctors Without Borders (MSF), London (Hybrid)
£40,682 per year
We’re looking for an Email Conversion Officer to optimise our digital campaigns and boost donor engagement.
Posted 1 day ago
Top job
Spinal Research, United Kingdom (Hybrid)
£28,000 - £32,000 per year
Spinal Research is excited to announce the recruitment of an Individual Giving Officer to join our dynamic fundraising team.
Posted 1 day ago Apply Now
Top job
Closing in 7 days
East London Business Alliance, London (Hybrid)
£30,000 - £34,000 per year
Seeking for skilled and proactive Communications Manager to join our team, to help deliver ELBA’s Communication Strategy and external comms
Posted 6 days ago
Epilepsy Society, Gerrards Cross (Hybrid)
£30,000 - £35,000 per year (depending on experience)
Posted 2 days ago Apply Now
RNID, Remote
£37,000 - £40,000 pa plus excellent benefits
Posted 2 days ago
Closing tomorrow
Young Barnet Foundation, Barnet (On-site)
£38,000 - £40,000 per year
Posted 3 weeks ago Apply Now
Combat Stress, Leatherhead (Hybrid)
£47320 - £54150 per annum + 5% fringe allowance
Posted 2 days ago Apply Now
CoppaFeel!, London (Hybrid)
£58,000 per year
We are looking for an exceptional Head of Content who will be responsible for delivering our holistic content strategy over the next year.
Posted 2 days ago
Closing in 3 days
Family Action, Remote
£36,842 - £41,106 per year
This is an exciting opportunity to help strategically shape the role of paid and organic social across Family Action’s channels.
Posted 1 week ago
Epic Foundation UK Ltd, St. James's (Hybrid)
£35,000 - £40,000 per year
Join Epic's UK Fundraising Team and help us 'make giving the norm'...
Posted today Apply Now
Closing today at 17:00
Future Frontiers, London (Hybrid)
£31,824 - £35,839 per year
We're looking for a Partnership Manager to lead, grow, and manage meaningful collaborations that power our mission and impact.
Posted 6 days ago
Closing in 4 days
Alcohol Change UK, London (Hybrid)
£32,254 - £35,560 per year
We are seeking a Graphic Designer, who will play a key role in shaping and maintaining Alcohol Change UK’s visual identity.
Posted 6 days ago
Page 4 of 12
London, Greater London (Hybrid) 5.4 miles
£40,682 per year
Full-time
Permanent
Job description

�� We're hiring: Email Conversion Officer

Are you passionate about digital marketing, data-driven design, and creating engaging supporter experiences? At MSF UK, we’re looking for an Email Conversion Officer to help us optimise our digital campaigns and boost donor engagement.

In this role, you’ll:

  • Enhance post-donation journeys through smart segmentation
  • Lead A/B testing and iterative email improvements
  • Design compelling onboarding campaigns to increase retention
  • Spot digital trends to elevate our fundraising and advocacy

You'll collaborate across teams, think holistically, and play a key role in shaping how we connect with our supporters.

#DigitalMarketing #EmailMarketing #Fundraising #NonprofitJobs

Hours: Full time, 37.5 hours a week

Location: London (Hybrid - 2 days per week in London Office)

Duration: Permanent

Salary: £40,682.16 per annum

Job Purpose

The Email Conversion Officer plays a role in maximising the effectiveness of our digital campaigns, channels, platforms, and user journeys.

They will work alongside the other members of the Digital Conversion teams under the direction of the Digital Conversion Manager and in collaboration with the wider Digital Team and Fundraising and Communications departments.

The role holder will improve key conversion metrics such as donations and campaign engagement through iterative design processes; making sure we fine tune our supporter journeys and enhance digital marketing practices.

The Email Conversion Officer will specifically help with:

·Optimising our post donation journeys specifically with audience segmentation

·Devising and running email testing schedules, implementing iterative improvements to meet user needs

·Creating engaging onboarding email campaigns to increase donor retention 

The post holder will be expected to identify digital trends to improve MSF UK’s fundraising appeals and advocacy campaigns. The post holder is required to think holistically; to understand and buy in to large cross-departmental strategies.

Please download the full job and person specification below for further details.

Requirements

Knowledge, Skills and Experience

  • Ability to think holistically, to think about conversion campaigns across diverse channels
  • Experience in email marketing and modern e-marketing platforms
  • Experience using CRM systems
  • Experience of digital marketing and paid social media channels
  • Demonstrable knowledge of how to develop and optimise effective user journeys
  • Up to date on UX best practice, design thinking and the iterative design process
  • Ability to use design software or other web tools to create a variety of creative assets
  • Meticulous attention to detail with excellent writing, editing and proofreading skills
  • Excellent analytical skills and confidence producing reports for key stakeholders which provide actionable insights
  • Excellent interpersonal skills and ability to work cooperatively in a dynamic but complex team and organisation
  • Confident liaising with a range of external suppliers, partners, and agencies
  • Excellent analytical skills with the ability to interpret data, generate reports, and provide actionable insights.
  • Strong project management skills
  • Working knowledge of Google Adwords, Analytics and Tag Manager
  • Working knowledge of UX tools such as Figma, Hotjar/Mouseflow and Optimal Workshop
  • Experience of using a CMS (Drupal an advantage)
  • Experience in the practical use of personal IT equipment and Microsoft Office 365 suite.The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
  • Flexibility and ability to work to very tight deadlines

HOW TO APPLY

 Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date. Incomplete applications will not be considered.

Application checklist

Please check that you have included the following in your application:

  • An up-to-date CV
  • Letter of Motivation, which is a supporting statement demonstrating how you meet the key requirements of the role

Recruitment timetable:

Closing date for applications: 12 June 2025, 12:00pm (BST)

Interviews: 23 and 24 June 2025

Projected Start Date: July 2025

Right to work in the UK: Candidates must have the right to work in the UK. 

We look forward to receiving your application!

Posted by
Médecins Sans Frontières/Doctors Without Borders (MSF) View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 28 May 2025
Closing date: 12 June 2025 at 12:00
Tags: Communications, Fundraising, Digital, CRM, Customer support, Data Analysis, Direct / Supporters, Digital Fundraising

The client requests no contact from agencies or media sales.