Marketing consultant jobs

The National Gallery is seeking a dedicated IS Infrastructure Manager to join our Information Systems department. Our business teams rely heavily on the availability and security of our information systems to deliver services ranging from ticket sales and exhibitions to finance and human resources.

As the IS Infrastructure Manager, you will be responsible for the strategic planning, commissioning, and maintenance of a resilient and secure systems infrastructure. This includes managing both on-premise and cloud-hosted environments to ensure they meet the evolving needs of the Gallery.

This is a full-time, permanent position.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Income Generation Support Officer will provide day-to-day administrative departmental support and support to the department Director to ensure the successful delivery of the organisation’s operations in an efficient manner. This role will focus on generating reports, tracking progress, and ensuring all the necessary processes relating to compliance, finance and HR are completed in a timely and accurate manner.

About the Role:

1. Maintain and improve departmental filing systems to achieve maximum efficiency.
2. Prepare purchase orders and document payments according to Muslim Aid’s financial procedure and in conjunction with the Finance team to ensure speedy payment of invoices for internal / external stakeholders.
3. Undertake small-scale project work including researching, analysing and recommending next steps.
4. Provide support to the IGM management team in responding to correspondence, booking meetings, minute-taking, planning and supporting events, organising travel and preparing travel itineraries and relevant tasks as required.
5. Track Managers delivery of action points to ensure timeframes and outcomes are met, escalating to Head or Director of IGM for further action as appropriate.
6. Undertake full inbox and extensive diary management, ensuring an effective use of time and preparation of information in advance. Sort, redirect and action emails and review an effective ‘bring up’ system to brief and prepare the Director Income Generation and Marketing for meetings / events.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.

To be successful in this role, you will need:

1. Experience of organising and coordinating meetings and events.
2. Proven office administrative experience.
3. Proven experience supporting senior leaders.
4. Ability to manage your time and prioritise tasks to meet deadlines and maintain a structured workflow.
5. Ability to utilise task management tools to track progress, set reminders, and monitor completion of tasks and projects.
6. Ability to effectively communicate with team members and all stakeholders to relay information and ensure alignment on goals and objectives.

Why you should apply:

Join Muslim Aid as an Income Generation Support Officer and play a vital role in keeping our operations running smoothly and efficiently. You’ll provide essential administrative support to the department and Director, helping to ensure that key processes in compliance, finance, and HR are completed accurately and on time. From generating reports to tracking progress and supporting the delivery of our organisational goals, your work will help Muslim Aid continue making a positive impact worldwide. If you’re detail-oriented, organised, and committed to excellence, apply now and use your skills to strengthen a mission-driven organisation.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
•  Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

The Initiatives and Partnerships Manager plays a key role in the Trust’s Initiatives and Partnerships Team. The post holder will support the development and implementation of the Trust’s projects, manage team members and on occasion support external and partnership projects. Our work is varied, ranging from early-stage feasibility planning, partnership development, fundraising, business planning and design development, as well as supporting our conservation team who lead construction phase oversight. 

This role builds on the successes of the Trust’s longstanding Regeneration programme, which has undertaken pioneering Regeneration projects addressing some of our most pressing conservation needs, as well as developing new operating models for some of the churches in our care. The job will support our regional teams in developing and implementing projects to deliver a range of conservation, social and regeneration benefits; with the balance of each responding to local need, demand and opportunity.

In addition, it encompasses the work undertaken to develop new commercial income opportunities. Examples are our groundbreaking Champing™ initiative, as well as others such as filming, and other commercial partnerships.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

An exciting opportunity to help amplify the voice and impact of Jamie’s Farm. At a time of significant growth for our charity, we are looking for an experienced marketeer to  lead inspiring, values-led campaigns that showcase the transformative power of our work with young people. You will have the opportunity to shape and grow a vital area of the charity, ensuring our message reaches and inspires the audiences that matter most — whether it’s schools booking a residential stay, supporters considering an Airbnb letting to boost earned income, or simply raising awareness of our work.

What is Jamie’s Farm?  Jamie’s Farm supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where they can reflect, build confidence, and develop the resilience they need to overcome personal challenges.  As part of the dynamic HQ team we offer a beautiful and unique supportive working environment, a competitive salary, and the opportunity to be part of a team that is passionate about making a real difference.

More about the role:  As Senior Marketing & Communications Manager, you will shape and deliver Jamie’s Farm’s marketing and messaging.  You will manage a small team and work closely with colleagues across communications, programmes, business development and operations to ensure consistent, compelling, and values-led campaigns. This is both a strategic and hands-on role, balancing the big picture with creative delivery. This role is offered with flexible hybrid working - with travel to Jamie’s Farm Bath HQ site at least 2 days a week and other farms as needed) 

About you:  We are looking for someone with significant experience in a senior marketing and communications role, ideally within the education or charity sector. You will bring proven expertise in digital communications, campaign management and creative storytelling, alongside excellent communication and project management skills.

Collaborative, adaptable and values-driven, you’ll be able to work across teams to bring campaigns to life. Above all, you’ll be passionate about Jamie’s Farm’s mission and excited to play your part in supporting young people to thrive.

Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below.  Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.

How to Apply:  Please apply via the Jamie’s Farm website by clicking on the “Apply” button below. Read through the full recruitment pack and return both a completed application and equal opportunities form to the email address provided. We look forward to hearing from you!

About the role

You’ll join us at a vital and exciting time, as we help to shape what the future of health and care looks like with our new strategy and a reshaped communications and engagement directorate.

From moving health and care into communities, to tackling health inequalities and keeping people in good health throughout the course of their lives, you'll work across a range of issues to drive income and impact for the Fund. By joining the marketing and digital communications team, you’ll help our customers to better understand, engage with and advocate for change in the health and care system, including through our events, courses and policy content. 

As a marketing and communications executive, you’ll be responsible for creating inspiring marketing and digital communications campaigns that drive action, bring in income and increase our impact. You’ll plan, research and develop products, deliver creative content for marketing and communications campaigns, study customer behaviour and work collaboratively to execute impactful multi-channel communications campaigns. You will have a passion for all marketing and digital communications content, including email, paid marketing, websites and social media. You’ll analyse data, manage projects and run and evaluate our campaigns. With a strong focus on audience and insights, you’ll have a willingness to get stuck into all areas.

This role will work within a multi-disciplinary environment, make strategic recommendations to a wide range of colleagues, lead cross-departmental and cross-organisational project teams to deliver against the organisation’s goals and get to know the policy areas that we focus on.

The Fund has an ambition to increase the diversity of our workforce and introduce careers in health and care policy to a broader range of people. We encourage applicants from all sections of the community, including those from Black and ethnic minority backgrounds, those with disabilities and from the LGBTQ+ community. We believe that diversity of background and experience contributes to a broader collective perspective that will improve the way we influence health and social care policy. 

What you'll get in return 

The King’s Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. In keeping with our current policy, the post-holder will be required to work a minimum of two days per week from our central London office (pro rata, averaged over a month).

In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.

How to apply

To apply, please visit our website and read our supplementary guidance documents below, then download and fill in our application form. If completing the application form presents any challenges, contact us by email so we can discussion options.

Please note that in order to apply, you must have existing documented proof of your right to live and work in the UK. 

CVs will not be accepted as applications. Applications must be submitted using The King’s Fund application form.

Recruitment process 

The deadline for receipt of applications is Thursday, 23 October, 9.30am. Late applications will not be considered.

We regret that we cannot respond individually to all applicants due to the high number of applications we receive.  If you have not been contacted within three weeks of the closing date, please assume that you have not been shortlisted for interview. 

Interviews will be held on Monday 3 November. The roles are available to commence immediately.

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Salary: £32,500 per annum (pro-rated for part time hours). We are an accredited member of the Living Wage Foundation. 

Contract Type: Permanent, Full-time/ 37.5 hours per week (Part time may be considered for the right candidate). Evenings and weekend work occasionally required.

Location: Hybrid or remote (Hybrid approach with some working from home days. A degree of flexibility will be required).

Closing Date: Midnight on 9 November 2025. We reserve the right to close applications early if we receive the requisite number of applications, as such we encourage motivated candidates to apply early.

Purpose of the role:

The purpose of the Business Sales Marketing and Communications role at Unseen is to support businesses and organisations across various sectors in developing and enhancing their approaches to modern slavery. This role is integral to Unseen's mission of building capacity and capability within the business community and equipping them with effective solutions through advice, training and consultancy. The ideal candidate will be able to develop compelling marketing campaigns, generate strong leads, and analyse campaign results to inform future activities. They will have strong B2B experience and have the skills to create content and deploy across a range of channels.

To apply: 

• Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
• Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.

The deadline for applications is midnight on 9 November 2025.

Interviews will likely be held during the week of 17 November 2025.

We reserve the right to close applications early if we receive the requisite number of applications, as such we encourage motivated candidates to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

Any questions, please contact jobs @ unseenuk. org. 

Would you like to work in a forward-looking, agile, innovative, faith-based charity? One where you can bring your current skills and experience and develop your career through our global training partner.

From its humble beginnings, ICC has become a trusted advocate and innovative leader in providing compassionate care for children with disabilities. For over 30 years, thousands of vulnerable children’s lives have been transformed by the essential services we provide.

Within China’s ever-changing social landscape, ICC’s nurturing care is modelling a new standard of support and empowerment for children with disabilities. Our dedicated team of therapists, special educators, social workers, vocational trainers and medical staff work tirelessly to help children live with hope, dignity and opportunity.

Main purpose of the role 
As our Fundraising Manager, you will be responsible for the development and delivery of our fundraising strategy, working closely with the Executive Director, the Finance Team, the Insight Fundraising Officer and the Trust and Foundations consultants. The Fundraising Manager will develop existing income streams and strengthen stakeholder and supporter engagement. As Fundraising Manager, you’ll work closely with other global team members to review and implement our fundraising strategy in line with our strategic goals. 

Main Responsibilities: 

1. Play a leading role in the development and delivery of ICC’s fundraising strategy and the success of direct marketing, telemarketing and online campaigns to generate cash, regular giving and Gift Aid. 
2. Plan, research and implement all aspects of direct marketing aimed at acquiring and retaining new and existing supporters. 
3. Establish a robust donor stewardship strategy, building strong relationships with existing  and potential donors and increasing donor retention and engagement 
4. Lead on the cultivation and stewardship of partnerships with churches. 
5. To manage the direction and relationship with our Trust and Foundation consultants by collaborating in the research, writing and submitting targeted Trust applications and report on grants awarded. 
6. Work with the team to support the legacy giving strategy, to maximise long-term income. 
7. To have oversight of the in-house CRM database (Microsoft D365). Work with the team to develop competency in the effective use of our CRM database as part of our donor stewardship and reporting structure. 
8. To assist and promote ICCs presence at fundraising and other events.
9. Manage the ongoing development and implementation of a regular giving strategy and donor care to reduce attrition rates. 
10. Regularly monitor and evaluate direct marketing campaigns, Trust fundraising, recurring giving and legacy fundraising, provide results and feed the learning back into the organisation. 
11. To keep abreast of key issues and best practices within the direct marketing/fundraising sector. 
12. Ensure fundraising practices comply with GDPR, the Data Protection Act and the Code of Fundraising Practice. 
13. Undertake additional duties as requested. 
14. Line manage the Insight Fundraising Officer and lead our Trusts and Foundations partner.

Fundraising Campaigns and Events 

1. Plan, coordinate, and manage our annual fundraising event. 
2. Support the Executive Director on other events. 
3. Project manage our newsletter and appeal campaigns. 

Safeguarding Statement

International China Concern is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults in all our programmes and operations. We expect all staff, volunteers, and partners to uphold this commitment and adhere to our safeguarding policies and procedures.

All staff play a critical role in ensuring that safeguarding is embedded within the organisation. This includes promoting a culture of safety, ensuring child protection risks are identified and mitigated, and supporting staff and partners to uphold safeguarding standards.

Pre-employment checks will be conducted in line with safer recruitment practices, including criminal record checks, reference verification, and assessment of suitability to work with children. The successful candidate will be required to complete safeguarding training and demonstrate a strong understanding of child protection principles, particularly in international and cross-cultural contexts.

We operate a zero-tolerance approach to abuse and exploitation. Safeguarding is everyone’s responsibility, and we are committed to continuous learning and improvement to ensure the safety and wellbeing of every child we serve.

We together are: 

Filled with FAITH, Moved with a heart of COMPASSION, Connected by a Spirit of  COLLABORATION, Leading through INNOVATION, Serving with PROFESSIONALISM

Our preference is for a full-time candidate working remotely. However, we are willing to consider applications from exceptional candidates who would only be interested in working part-time or as part of a job share.

For the full person spec and job description, please refer to the attachment below.

The Head of Marketing & Digital is responsible for the delivery of all AAM’s marketing and communications activity, including direct marketing of our own-promoted series in London and Cambridge, and is supported by a host of freelance professionals, including external PR from Artium Media Relations. The role holder is the guardian of AAM’s brand and its chief ‘voice’ in print, online and on social media, as well as through our ever-growing catalogue of recordings and digital content. They ensure consistency and quality in all the orchestra’s communications, and they act as lead ambassador for the organisation amongst a range of stakeholders.

In addition to these responsibilities, the Head of Marketing & Digital will work closely with the Chief Executive to implement the orchestra’s new brand strategy; conceive, commission and disseminate new high-quality digital content as part of the AAM ‘A-List’ initiative; and continue to develop the profile and reach of AAM Records in addition to managing its day-to-day operations.

For more information, please see our website.

We are excited to work with Handel Hendrix House, a London based charity and accredited museum, who seek a Museum Commercial Manager on a six-month interim contract.

Handel Hendrix House care for and present to the public the homes of two of the greatest musicians to have ever lived in London: George Frideric Handel and Jimi Hendrix. The charity presents these buildings as an evolving celebration of Handel and Hendrix’s lives, sharing their music, stories, and collections as a source of learning, enjoyment, and inspiration for all. The museum has undergone extensive renovations, and expanded the museum’s footprint to create an engaging visitor attraction reaching at least 30,000 visitors per year.

This is a great opportunity to make an impact within as the interim Museum Commercial Manager. You will lead on all commercial activities at Handel Hendrix House delivering against targets for visits, retail and venue hire.

You will oversee the museum’s ticketing operations and merchandising offer, ensuring a seamless and welcoming visitor experience while maximising income through both admissions and retail sales.

The day-to-day marketing and digital activities will be managed by the Marketing and Fundraising Officer, however you will work together with colleagues to ensure that the Handel Hendrix House commercial offer reflects the brand and values of the organisation. Working closely with an external commercial events partner you will promote Handel Hendrix House as a desirable venue for hire, maximising income.

The successful candidate will demonstrate:

• Excellent commercial acumen, with circa 5 years’ experience in a similar role or in a retail environment.
• Proven track record of managing budgets and achieving financial targets, with the ability to grow resources of the charity for greater impact
• A positive, people-focused approach with experience managing teams and building strong relationships with colleagues, partners, and suppliers

You will be a motivated self-starter working effectively with minimal supervision, with a hands-on approach to teamwork. Experience in a museum or heritage site, as well as prior knowledge of the music of G.F. Handel and/or Jimi Hendrix would be an advantage but is not essential.

For more information, please contact Louise Portnall, Recruitment Consultant at Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date: Sunday 2nd November 2025

However, applications are being reviewed and actioned on a rolling basis, so please apply as soon as possible to avoid disappointment.

About the Role

We’re looking for a sharp, collaborative and digitally fluent professional who’s ready to hit the ground running. The Digital Senior Manager will be a vital part of Bite Back’s digital machine — managing the tools that power our public voice, supporter journeys and campaigning infrastructure. This is a hands-on role for someone who thrives on structure, loves solving digital puzzles, and is hungry to stay at pace with a fast-moving sector. You’ll manage everything from email platforms and analytics dashboards to website fixes, software access and performance insights. You’ll also contribute to campaign execution, helping to implement digital actions with power and polish — including ad support and post-launch optimisation. 

You will also take a data‑driven approach to strengthening Bite Back’s digital presence — analysing performance, optimising our campaigns, and ensuring our digital channels work seamlessly together. From managing website and email systems to supporting paid campaigns and supplier relationships, you’ll keep our platforms effective, insight‑led and future‑ready. It’s a role for someone who combines technical fluency with creative curiosity, able to turn analytics into action and digital systems into impact.

If you’re numbers-driven, systems-confident, energised by back-end delivery, and excited to work across a youth-led movement that makes real noise, this is your moment.

Purpose of the Role

This role sits at the heart of a collaborative, fast-moving team, supporting others to deliver brilliant digital campaigns while owning the technical foundations that make it all possible. You will lead Bite Back’s digital strategy delivery during a period of parental leave. You will also lead reporting and insights for the Digital Communications team, designing and implementing PPC and SEO strategies, and project managing website development projects. Additionally, you will manage the budget for the website, email marketing and social media.

You’ll need strong organisational skills to stay on top of multiple platforms, confident communication to coordinate with suppliers and teammates, and the initiative to lead on projects or solve issues independently. While much of your work will involve behind-the-scenes problem-solving, you’ll be a vital partner to colleagues across campaigns, content and operations. We’re looking for someone who is comfortable taking the lead on digital strategies and operations, but equally happy working as part of a team that values clarity, trust and shared ambition.

Job Title - Financial Education & Wellbeing Training Consultant

Contract - Freelance (12-month minimum commitment)

Hours - Flexible (90-300 hours per year, depending on personal preference, demand and available funding)

Based - Remote. Will be travelling to different venues in your region to deliver workshops.

Rate - £45-£130 per hour, depending on Workshop length, audience and delivery arrangements

Expenses - Out-of-pocket expenses will be reimbursed when incurred, in accordance with our expenses policy

About Us

For over 30 years, The Money Charity has been the UK’s Financial Capability charity. We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their Financial Wellbeing. We believe that being on top of your money as a part of everyday life reduces stress and hardship, helps you achieve your goals and live a happier life as a result, so we empower people across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money throughout their lives.

Our strategy for 2025-28 includes the aim to double our workshop delivery to children and young people, which is why we are looking to grow our network of consultants.

We are a small, passionate team with a big reach and an open mind, committed to quality, accessibility and inclusiveness. 

For more information about us, please visit our website.

About The Opportunity

Money Workshops are the core of what we do. Through these sessions, we reach over 40,000 people per year across the UK with our vital financial wellbeing messages. 

This offering is split between two areas of work: Workshops for children and young people (our Financial Education offer), and Sessions & Programmes for adults (what we call Financial Wellbeing Training). We are looking for multiple Freelance Consultants to deliver to one or both of these two groups. Please see the job descriptions below for more information about each opportunity.

The Workshops are interactive, engaging and relevant, covering topics including budgeting, saving, borrowing, investing, pensions and much more. In the majority of cases, they are also fully-funded (free) to the organisations we partner with, keeping barriers to access as low as possible.

As well as delivering the Workshops, you will play a role in promoting them, which means you should be able to forge strong relationships with stakeholders and should be confident in reaching out to new contacts. This will involve sending marketing emails to education establishments and charities, reaching out to existing contacts, and possibly the use of social media to promote the workshops. It also means Consultants can control their own diaries and commitments, meaning that this is an ideal opportunity for those looking for flexibility.

This is an exciting opportunity to work with and learn from a team of expert consultants and staff, make a difference to your community and help The Money Charity to reach more people with our life changing financial wellbeing messages.

This role involves a significant amount of travel within your region, and possibly the UK, therefore willingness to travel is essential and a valid UK driving licence and use of a car is required.

The Money Charity is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff, contractors and volunteers to share this commitment. A satisfactory Enhanced Disclosure and Barring Service Check is required for this opportunity.

We will be hosting a webinar on Monday 13th October at 2:30pm where you can find out more about the opportunity, and ask any questions. The link to sign up to the webinar can found on the job advert on our website.

Closing date: 17:00, Tuesday 21st October 2025.

We will review applications as they come in, and may close applications early, so please apply as soon as possible.

Interviews: 

First round (virtual initial chat) - week beginning 3rd November 2025

Second round (face to face group interview) - week beginning 17th November 2025

The application details can be found on our website or on the job descriptions below for each opportunity.

For further information, or if you have any questions about the role or our recruitment process, please email us.

We are working in partnership with Surrey Wildlife Trust (SWT) to secure their new Head of Fundraising & Communications. SWT provide expert advice and guidance to landowners and managers, while inspiring and educating people and organisations across the county on what they can do to help tackle the ongoing climate emergency, while supporting the health and wellbeing of all who live in Surrey. By doing this, SWT will create a county that is full of diverse and abundant wildlife, where nature is at the heart of individual choices, corporate decisions, and local economic and policy making.

An exciting opportunity has arisen for a driven, passionate and experienced senior fundraiser to lead transformational fundraising and communications across the organisation. As Head of Fundraising & Communications, you will lead a dynamic and talented team to develop and deliver a powerful fundraising strategy that expands and diversifies income. From major donors to corporate partnerships, membership growth to trusts & foundations, you will ensure SWT have the financial strength to support their ambitious conservation goals.

You will also drive their mission-led communications, engaging a wide range of audiences through PR, marketing, digital, and social media to enhance awareness and inspire action through compelling campaigns and appeals.

Candidates must be able to demonstrate:

• Proven experience in fundraising leadership, with expertise across multiple income streams
• A track record of securing major gifts and partnerships
• Strong strategic leadership skills, able to inspire and motivate teams
• Excellent relationship-building abilities with donors, corporates, and key stakeholders
• Experience in marketing, PR, and digital communications to enhance engagement

A passion for wildlife, conservation, and nature recovery, a creative, storytelling mindset and the ability to inspire others to maximise their potential, will be essential.

Are you ready to play a key role in protecting and restoring Surrey’s wildlife while ensuring a financially sustainable future for nature?

For more information, please contact Katherine Anderson-Scott, Executive Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

SWT are committed to having an inclusive and diverse workplace and encourage applications from backgrounds which may be underrepresented in our sector, including people from minority ethnic backgrounds and people with disabilities. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please confirm in your application, or contact the Charisma Operations Teams separately. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.

Hours: Full time (4-day week and flexible working all considered), permanent

Location: Pirbright, Surrey / hybrid (2 days a week onsite preferred)

Closing date: 9 November 2025

Charisma will review applications on a rolling basis, so please apply without delay to avoid disappointment. 

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

STRUCTURE AND PURPOSE OF THE ROLE

As Deputy Director, Digital Fundraising you will be based in the London office or work remotely and will be part of the Mass Markets Global Support Team. The Deputy Director will play a pivotal role in advancing IRC’s global digital fundraising efforts by providing consultation and hands-on support across paid media, creative development, analytics, and process improvement. Serving as a strategic adviser to country teams, they will guide campaign planning, platform strategy, and performance measurement while handling key relationships with digital agencies and platform partners. They will also support creative process refinement, champion digital ads testing and optimisation, and ensure compliance with data privacy standards. Through thorough analysis and cross-functional collaboration, the role will help refine attribution models, enhance reporting infrastructure, and drive continuous improvement across digital programs. Additionally, the Deputy Director will lead special projects to streamline operations and foster knowledge sharing across the global digital network.

SCOPE AND AUTHORITY 

Authority:

In this role you will provide consultation and guidance on spending decisions about how best to utilise IRC budget on paid digital platforms to maximise income, and responsibility for suggesting, planning and delivering new and engaging ways to introduce prospects to the IRC brand. 

Responsibility for Resources: 

• Oversee Digital donor acquisition market support and cross market pilots - assessing the market needs and requirements and working with HQ functions to support local market fundraising goals and objectives
• Oversee and assess potential digital acquisition external  opportunities available to IRC and advise fundraising markets on implementation.
• Coordination and oversee the work of any and all agencies, freelancers and external consultants required to deliver on the agreed strategic plan.
• Oversee and coordinate cross market testing and channel optimisation activity.

KEY WORKING RELATIONSHIPS 

• External Relations colleagues globally, including the USA, UK, Sweden, Korea and more.
• Partner teams across Digital Engagement, MarTech, Global Donations Operations, Creative Studio, Analytics and other key support functions.
• Collaborate with the Director of Digital Transformation & AI Enablement to prepare digital programs for AI integration and future-readiness.
• Liaise with marketing agencies, partners and freelancers as needed. 

KEY ACCOUNTABILITIES:

1) Digital Media Consultation & Support— 40%

• Act as subject-matter guide and adviser on paid platforms (Meta, Google, programmatic and others) for digital country teams.
• Guide efforts to translate digital strategy into campaign and audience recommendations, investment levels and bidding strategies, and measurement approaches.
• Work with internal MarTech colleagues and external digital media agencies to ensure operational readiness - to include pixel/tagging, audiences, budgets, trafficking, and more.
• Aid in the development and coordination of digital agency RFPs, such as drafting scopes of work, gathering team inputs, and contributing to the evaluation and selection process.
• Liaise with digital media consultants and agencies as needed to support digital teams.
• Serve as the primary point of contact for global digital consultants, agencies, and platform representatives (e.g., Meta, Google, TikTok), managing relationships to ensure timely access to trends, product updates, and optimisation opportunities.
• Provide hands-on support to digital teams by troubleshooting issues, testing roadmap components, and resolving critical blockers to help ensure seamless campaign execution.
• Provide mentorship on data privacy standards and compliance to ensure digital media activities align with regulatory requirements and standard methodologies.

2) Creative Support for Digital Campaigns — 25%

• Support the management of digital creative production workflows and SOPs to help ensure smooth collaboration across fundraising, creative, and content teams.
• Coordinate across Creative & Content and local country teams to reduce lead times and ensure formats meet platform requirements and accessibility/GDPR standards.
• Support efforts to implement creative testing programs like A/B and dynamic creative, and translate results into scalable standard methodologies.

3) Digital Analytics & Optimisation — 25%

• Lead regular review cadences to analyse digital media performance, surface optimisation opportunities and share cross-market insights.
• Contribute to refining digital attribution models and building clarity around full-funnel performance to help inform and justify ongoing investment in upper-funnel activities.
• Define and maintain core reporting (dashboarding, conversion funnels, LTV/CPA analysis) for digital media and ensure data integrity with MarTech/analytics partners.
• Partner with experimentation and CRO leads to convert insights into prioritised tests and iterate on landing pages and donation flows.
• Lead time-boxed projects to streamline processes underpinning digital fundraising (e.g., automated reporting, audience governance, creative development playbooks).
• Support the documentation of key processes that underpin digital programs, helping facilitate change management and smooth handover to long-term owners.

4) Special Projects & Process Improvement — 10%

• ** Considerable professional experience, including demonstrated ability in deploying targeted digital media strategies to attract donors across new or emerging markets.
• ** Skilled in extracting audience insights and digital marketing tactics to engage diverse geographic regions effectively that drive donor conversion and engagement.
• ** Demonstrable extensive success in leading digital advertising campaigns across Facebook, Google ads and paid search / SEM display advertising campaigns, including optimisation of campaigns to maximise results.
• ** Extensive experience in developing strategies for digital media spending, ensuring optimal allocation of resources for the highest possible returns. Demonstrated ability to adapt financial strategies based on campaign performance and evolving market trends.
• ** Extensive experience of proposing plans and budgets for spending on paid media campaigns for the best possible return.
• Ability to maintain and enhance a comprehensive monitoring and reporting framework for digital acquisition activities, with proficiency in tracking and interpreting critical metrics to continually refine acquisition strategies.
• Experience using varied and complex online tools and platforms for digital marketing and data analysis, such as GA4, Salesforce, Power BI etc.
• Consistent record in driving email marketing strategies aimed at boosting engagement and increasing the lifetime value of supporters, employing complex segmentation and personalisation techniques.
• Experience leading cross-functional teams towards achieving digital fundraising and marketing objectives, fostering a culture of innovation and continuous improvement.
• Skilled in the use of a variety of online marketing tools, including proficiency with CRM systems (e.g., Salesforce) for campaign reporting and analysis.
• Experience and understanding of campaign development process and relationship with brand identity through different channels and audiences
• Exceptional IT skills including skills in digital marketing tools such as Google Analytics, Facebook Business Ad Manager, AdWords, Power BI
• Excellent numeracy with the skills to quickly analyse, interpret and act on data sets and digital fundraising results.
• Mastery of paid search and display advertising principles, with a keen understanding of how to use these channels for maximum impact.
• Fundamental knowledge in designing, setting up, and deploying HTML and CSS-based emails and landing pages, enhancing the effectiveness of digital communications.
• Excellent organisational skills, including the ability to handle a dynamic workload.
• Able to understand and demonstrate commitment to IRC’s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities.
• Excellent verbal and written English and the ability to produce well designed and high quality proposals and reports.
• Screening call online
• First round panel interview online
• Second round panel interview online

PERSON SPECIFICATION: 

Experience:

• ** Considerable professional experience, including demonstrated ability in deploying targeted digital media strategies to attract donors across new or emerging markets.
• ** Skilled in extracting audience insights and digital marketing tactics to engage diverse geographic regions effectively that drive donor conversion and engagement.
• ** Demonstrable extensive success in leading digital advertising campaigns across Facebook, Google ads and paid search / SEM display advertising campaigns, including optimisation of campaigns to maximise results.
• ** Extensive experience in developing strategies for digital media spending, ensuring optimal allocation of resources for the highest possible returns. Demonstrated ability to adapt financial strategies based on campaign performance and evolving market trends.
• ** Extensive experience of proposing plans and budgets for spending on paid media campaigns for the best possible return.
• Ability to maintain and enhance a comprehensive monitoring and reporting framework for digital acquisition activities, with proficiency in tracking and interpreting critical metrics to continually refine acquisition strategies.
• Experience using varied and complex online tools and platforms for digital marketing and data analysis, such as GA4, Salesforce, Power BI etc.
• Consistent record in driving email marketing strategies aimed at boosting engagement and increasing the lifetime value of supporters, employing complex segmentation and personalisation techniques.
• Experience leading cross-functional teams towards achieving digital fundraising and marketing objectives, fostering a culture of innovation and continuous improvement.
• Skilled in the use of a variety of online marketing tools, including proficiency with CRM systems (e.g., Salesforce) for campaign reporting and analysis.
• Experience and understanding of campaign development process and relationship with brand identity through different channels and audiences

Skills, Knowledge and Qualifications:

• Exceptional IT skills including skills in digital marketing tools such as Google Analytics, Facebook Business Ad Manager, AdWords, Power BI
• Excellent numeracy with the skills to quickly analyse, interpret and act on data sets and digital fundraising results.
• Mastery of paid search and display advertising principles, with a keen understanding of how to use these channels for maximum impact.
• Fundamental knowledge in designing, setting up, and deploying HTML and CSS-based emails and landing pages, enhancing the effectiveness of digital communications.
• Excellent organisational skills, including the ability to handle a dynamic workload.
• Able to understand and demonstrate commitment to IRC’s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities.

• Excellent verbal and written English and the ability to produce well designed and high quality proposals and reports.

Language Skills: English (fluent). No additional languages are vital but German, Swedish, Korean or Spanish would be an advantage.

About Us

Unfold is an established local charity, supporting young people and families in Westminster and Kensington and Chelsea to get where they want to be, identifying and achieving their goals through mentoring and peer support.   

For over 35 years, we have been supporting people who face social injustice, from families seeking asylum and young people excluded from school to women rebuilding confidence after hardship. Our programmes are rooted in empowerment and inclusion, led by trained volunteers who mentor, listen, and champion change.

Last year, we supported over 450 women, young people, and families, and with our team now 19-strong, we’re growing our reach, our partnerships, and our impact.

About the Role

We’re looking for a Volunteer & Communications Coordinator who believes in the power of people and storytelling.
This is a role for someone who’s passionate about community and inclusion, and who can bring both heart and strategy to the way we recruit, train, and celebrate our volunteers.

You’ll lead the development of our volunteer and communications strategy, ensuring our work is inclusive, rooted in social justice, and reflective of the communities we serve. From recruiting and training new mentors to telling powerful stories that shift narratives, this is a role where people skills meet purpose.

You’ll:

• Build meaningful partnerships with community organisations, universities, and employers to grow a diverse volunteer base.
• Oversee each step of the volunteer journey, recruitment, training, and recognition, ensuring every volunteer feels supported and valued.
• Shape Unfold’s digital presence and social media, amplifying Global Majority voices and sharing stories that inspire others to get involved.
• Work collaboratively across programmes to strengthen processes, maintain accurate data, and embed rights-based practice.

About You

You’ll bring:

• Excellent written and verbal communication skills and a confident, engaging style.
• Strong organisational ability - able to manage multiple priorities.
• Good data management skills and attention to detail.
• Understanding of the volunteer sector and enthusiasm for supporting families and young people to thrive.
• Experience in marketing or external communications, including managing social media and creating materials in Canva or similar tools.
• Ability to create compelling case studies and campaigns, and working with tools such as Mailchimp/

If you’re a storyteller with a social purpose who can bring warmth, structure, and creativity to a growing organisation, we’d love to hear from you.

Why Join Us?

• Holidays: 25 working days (along with additional Christmas closedown days)
• Pension: We offer a generous pension provision. New staff are automatically enrolled for a pension after three months, and after six months, we will match your contribution up to a maximum of 8%.
• Team working: We are a small but brilliant team: we're supportive, diverse, and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
• Training opportunities: We want to ensure that our team is continuously learning and building expertise in their field. For this reason, we offer each team member two days per year dedicated to professional development and training opportunities.
• Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions are leading on the design and delivery of our wellbeing strategy, including the review of our quarterly wellbeing survey. Staff have regular supervision sessions to encourage reflection and discussion on our work and wellbeing. Additionally, we’re excited to introduce three days a year dedicated to team-building activities. These days are an opportunity to build skills, foster connections, and recharge as a team!
• Flexible working: We're happy to consider flexible working arrangements in line with the requirements of the role.
• Working Environment: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace and free hot and cold drinks. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be.