The Motor Neurone Disease (MND) Association are looking for a Database Selections Officer to join our Data and Insights Team at our national office in Northampton, where we operate a trusting, collaborative, and agile working environment.

Salary: c.£23,000 per annum plus benefits

Location: Northampton with Agile working

Hours: Full time 37 hours per week

Contract Type: Permanent

About the role

The Database Selections Officer will work with the Selections and Data Analyst to deliver our marketing data selection and communication programme. You will work with teams across the association, running multiple, concurrent selections and supporting the design and documentation of existing and new procedures to achieve greater efficiency in our use of the databases - Raiser's Edge and Dynamics 365.

You will provide database support to the Association including resolving incoming data team requests, data cleansing, ensuring our data remain GDPR complaint, providing ad-hoc reports and other tasks to support the Data and Insights Teams.

What are we looking for?

You will be driven by data and have a passion to work collaboratively and analytically to produce insightful results. You will have experience of creating mailing data using CRMs preferably Raiser's Edge and Microsoft Dynamics 365, together with experience of delivering complex data selections against a brief using FastStats or equivalent software.

Your key essential skills will be:

• Microsoft Excel or Access, including formulas and data manipulation.
• Highly numerate and literate.
• Highly accurate work style with attention to detail.
• Excellent written and verbal communication skills.
• Ability to identify problems and provide effective solutions.
• Ability to manage several tasks and deadlines concurrently.
• Ability to work individually and effectively within a team.
• Understanding of Data Protection regulations.

For the full role responsibilities please view the job description.

How to apply?

We would love to hear from you and encourage early applications.

If this sounds like the perfect opportunity for you, apply online now and submit a supporting statement and CV.

About Us

The MND Association was founded in 1979. Our mission is to improve care and support for people with MND, their families and carers. We also fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised and addressed by wider society.

We operate an agile working environment within a flexible office space using the latest technology and digital infrastructure. This, together with a high level of trust and performance driven culture, gives staff the freedom and flexibility to work in the best way for them, the Association and, most importantly, people with MND.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers and stakeholders.

Important Notices

This role is currently based remotely due to the covid pandemic. In normal circumstances this role will be based at our national office in Northampton with an option for agile working.

Please submit your application as soon as possible; due to the high volumes of applications we receive, we reserve the right to close any adverts before the closing date once we have received sufficient applications.

Our selection process will be multi-stage; this may include video call screening, psychometric assessments, and competency-based interview/s.

We request that recruitment agencies do not contact us in relation to this role. We work hard to fill our roles directly and if assistance is required, we operate a PSL, which currently closed for review. We do not accept speculative CVs from recruitment agencies/ headhunters.

We are looking for a highly motivated and enthusiastic Community Fundraiser who has excellent experience of working with donors and volunteers. We are looking for someone who can hit the ground running and has ideally worked within a similar role or can demonstrate the relevant skills and experience required in the job description.

You will need to be an excellent communicator and confident in contacting supporters over the phone as well as giving presentations to various groups, schools and associations.  You will need to demonstrate your abiliy to be a real team player, as well has having the ability to work well on your own initiative.

You will have experience of recruiting, managing and working with volunteers to deliver organisational objectives as well as a proven track record in achieving financial and non-financial targets.

The successful candidate will benefit from working in a dynamic and well supported team.

Head of Strategic Church and Christian Partnerships

Salary: circa £50,000 per annum, depending on experience + good range of benefits-For exceptional candidates, this salary is negotiable.

Contract: Permanent – 36.5 hours per week / Part-time and flexible hours will be considered

Based: Remote Working (UK based only) London or Milton Keynes / Hybrid working after COVID-19 will be considered

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.

Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. And as a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

Work for World Vision UK and you will be part of a truly global Partnership, building brighter futures for vulnerable children.

World Vision’s global strategy is to transform lives in the world’s hardest-to-reach places, empowering every girl and boy to reach their God-given potential. As part of this World Vision UK has embarked on a new era of ambitious transformation and a focus on strategic relationship-led partnerships. Central to this is our role in the global Church, and building strategic long-term, meaningful, and fruitful relationships with Church denominations and networks, Church leaders, and Christian organisations

The new role of Head of Strategic Church and Christian Partnerships will lead a new strategy and team to deliver our ambitions to partner with, work alongside and serve the Church, Church leaders and Christian organisations evermore closely in order that together we can follow Jesus in transforming children’s lives.

You will be a key strategic and externally facing leader, who will bring excellent relationship building abilities, an entrepreneurial and commercial mindset, innovative thinking, a deep passion for serving the Church and the world’s most vulnerable children and prayerful wisdom to deepen engagement with Church denominations, networks, Church leaders, and Christian organisations.

Building on the momentum gained with significant new Church partnerships, the role will lead a new strategy and team, to inspire, build, and enable mutually beneficial partnerships and relationships to:

1. Reach new Christian audiences via networks/large Churches

2. Raise awareness and support for World Vision’s Christian, child-centred, and community-empowering humanitarian and development programming

3. Generate income in excess of £3m per annum over the medium term to enable greater impact for children

4. Engage the next generation of Church leaders with World Vision

The role will be an ambassador for World Vision’s vision and mission, providing prayerful thought leadership and working closely with Senior Leadership and the Board in leading a ‘Circle of Friends’ network that enables opportunities for individuals to engage with and support World Vision.

You will work collaboratively across WVUK, particularly with the UK Church Engagement and Policy & Advocacy teams as well as with the global World Vision partnership, and the Church teams of World Vision Australia, United States and Canada.

Please do consider whether God is calling you to exercise your experience, gifts, and commitment to help every child walk into the hope and future God has for them.

As an active Christian*, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.

In addition to the salary offered, we offer good benefits including pension, generous holiday entitlement and free parking (MK only).

Please ‘click’ the link provided to view the full job description.

Please upload your CV and include educational and professional qualifications, a full employment history showing the more significant positions, responsibilities held and relevant achievements. This must be accompanied with a covering letter stating how you meet the essential criteria given in the Job Description.

*Permitted under Schedule 9, Part 1 of the Equality Act 2010

Closing Date for applications: 6 June 2021

Interview Dates: TBC

Universal acceptance for everyone, everywhere is at the heart of our Christian organisation. We promote diversity of thought, culture and background, which connects the entire World Vision family.  As such, World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices.

As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

By submitting your application, you understand and accept that World Vision UK will process the data you provide for the purposes of your application and in accordance with the World Vision UK - Job Applicant Privacy Notice is available on our website.

No agencies please.

Area Manager of the Reuse and Retail shop with sites at High Heavens and Aston Clinton.  Management leadership and retail expertise to oversee all aspects of Retail including the management of the local teams, department activities and operational requirements to delight customers. Identify and recommend retail opportunities and lead their implementation. Achievement of all agreed sales, financial and operational targets with an aim to maximise profits. 100% compliance with policies and procedures and compliance. Maintaining a presence on the sites to raise the profile of South Bucks Hospice in the community, cultivating and maintaining strong relationships with third parties.

Key Responsibilities

Key Result Areas

• Driving the achievement of all sales targets across the sites, working in close conjunction with the Managers to ensure consistency and compliance;
• Driving revenue growth and profitability across all sites;
• Appropriate management of the team to ensure operational effectiveness through the variety of management tools available to encompass all HR activities, staff appraisals, performance management, training and health and safety.  This includes the training of and coaching of the Managers to deliver for their teams;
• Overseeing the department and all activities to ensure that it complies with the Reuse Operation Manual, at both reuse sites, including:
  • Health and safety legislation (The Health and Safety at Work etc. Act 1974);
  • Consumer law (Consumer Rights Act 2005);
  • Trading standards requirements (The General Product Safety Regulations 2005);
  • Lottery regulations (Gambling Act 2005);
  • FCC’s operational requirements;
  • Portable Appliance Testing (PAT);
  • Gift Aid;
  • South Bucks Hospice’s internal policies and procedures.

• Develop and review all retail policies, procedures and handbooks and recommend any changes to the CEO;
• Review and develop retail performance, operational needs and general capacity to streamline costs, increase income and efficiency and grow profit to that retail operates to its full potential;
• Effective management of the shops and sites to reach agreed sales targets and plans for achievement;
• Identify and recommend new retail opportunities taking into consideration local market conditions and competitor activity. Play a lead role in implementing any new initiatives once approved;
• Ensure adherence to agreed pricing policy and stock control measures, ensuring the shops are well stocked at all times;
• Fully engaged and driving the use of Gift aid sign up to maximise the available funding opportunities;
• Support the Hospice Lottery Partnership meet budgeted through the upselling of the lottery tickets with each sale;
• Support fundraising events through providing merchandise and personnel;
• Agree an annual retail marketing calendar and ensure that all stores consistently reflect this in presentation standards and promotion;
• Create effective relationships with colleagues, customers, traders and the local communities to the benefit of South Bucks Hospice;
• Motivate the team and create a positive environment resulting in a working environment that is clean, organised and suitable to support shop trading;
• Maintain effective staffing levels at all times and recruit volunteers and provide relief cover as required;
• Ensure that all staff are fully trained and training is reviewed to ensure compliance;
• Quick and successful resolution of all customer queries and complaints and escalate where necessary;
• Actively supporting the acquisition and engagement of Volunteers in all locations.

Behavioural Values

• Appreciates the impact that decisions and actions have on the business;

• Ability to ensure that objectives or tasks are delivered on time and to an agreed quality;

• Crucial front line operational role as part of team that delivers high quality services to a range of customers;

• Pro-active and responsive to requirements to customers and colleague; a team player;

• Fully understands internal and external customer expectations and requirements, and works to ensure these are exceeded and delight customers;

• Works co-operatively and productively with others, to achieve results;

• Demonstrable knowledge and interest in retail and reuse;

• Takes the initiative to work across boundaries to resolve challenges;

• Demonstrates commitment and loyalty to South Bucks Hospice;

• Self-motivated individual with strong customer focus;

• Able to choose a method of communication that is appropriate and effective for a given situation, to incorporate the difference mediums of listening, verbal and written;

• Uses original and creative thinking to make improvements or support the initiation of new approaches;

• Works with honesty and integrity and maintains the reputation of South Bucks Hospice;

• Does the right thing for the long term success of South Bucks Hospice.

Essential Requirements

• Previous retail management experience, ideally in a charity environment and multi-site location;
• Demonstrate a consistent high standard of work and attention to detail;

• Punctual and presentable;

• Willing to learn;

• Effective Communications with colleagues and Management team;

• Calm temperament under pressured conditions;

• Willingness to travel to other locations;

• Customer Service focussed;
• Approachable and accessible;
• Basic computer skills.

Buckinghamshire Mind shares National Mind’s vision: “We won’t give up until everyone experiencing a mental health problem gets both support and respect.” We deliver high quality community-based services across the county of Buckinghamshire to reach out and ensure everyone with a mental health problem gets access to the help they need.

Post Title: Fundraising and Communications Officer (Job Share)

Contract:Permanent

Reports to: Chief Executive

Salary: £22,950 per annum pro rata FTE 37 hrs

(£14,886 pa actual 24hrs - £18,608 pa actual 30hrs)

Location: Aylesbury or High Wycombe

Hours of Work:  Part-Time (flexible – between 24-30 hours per week)

Basic Function

The Fundraising and Communications Officer main function will be to maximise income generation via community fundraising and profile raising and to develop and deliver an effective community fundraising plan.  The role will involve the on-going creation and evaluation of marketing and communication activities to maximise opportunities for promoting the charity and build links with potential and existing supporters, including volunteers. This role requires creativity, an entrepreneurial outlook and the ability to develop high quality communications, including plans, materials and messages for all fundraising activities, in order to increase support for Buckinghamshire Mind.

Fundraising: Main Responsibilities

• To develop and deliver a community fundraising plan to achieve an agreed income generation target.
• To identify and profile grant making organisations and corporate bodies with the potential of supporting our work.
• To assist with developing effective and well‐targeted appeals aimed at trusts, corporate bodies and supporters in order to raise funds for Buckinghamshire Mind.
• To plan and deliver a calendar of fundraising events.
• To manage the stewardship of individual, corporate and community group fundraisers.
• To work closely and pro‐actively with the Chief Executive to source information in order to develop high quality funding applications. 

Communications and profile building: Main Responsibilities

• To act as a point of contact within the organisation for the promotion of Buckinghamshire Mind’s services and recruitment of volunteers.
• To manage all public relations and monitor the results.
• To utilise technologies and channels such as e-newsletter, social media, video, blog and podcast to creatively communicate with Bucks Mind stakeholders and supporters.
• To keep the Bucks Mind website up-to-date regularly.
• To communicate with supporters through our existing external social media sites including Facebook, Twitter and LinkedIn.
• To assist in the development and distribution of e‐newsletters, printed communications and annual reviews to Bucks Mind supporters.
• To attend and represent Buckinghamshire Mind at promotional and profile-raising events.

Other

• To attend staff meetings and external meetings as agreed with the Chief Executive.
• To keep the Chief Executive informed of matters relating to fundraising and communications, particularly those which have a bearing on the reputation and development of Buckinghamshire Mind.
• To keep up-to-date with research and developments regarding mental health and wellbeing and/or have a bearing on the fundraising and communications work of Buckinghamshire Mind.
• To undertake such duties not included in the job description as are reasonably requested by the Chief Executive. 

Person specification

Post: Fundraising and Communications Officer

The person specification seeks to define a person most likely to be suited to the job of Fundraising and Communications Officer.  Candidates are required to meet all the essential Conditions listed.  E = essential criteria; D = desired criteria.  Reference to both Conditions and Requirements in completing your application form will help in selecting candidates for interview.

Conditions

• Supports the aims and work of Buckinghamshire Mind (E)
• Maintains strict confidentiality concerning all Buckinghamshire Mind matters (E)

Requirements

Qualifications and experience

• Relevant professional qualification e.g. degree or diploma (E)
• Relevant experience (E)
• Experience of marketing and business development within the voluntary sector (E)
•  Experience in or aptitude for fundraising/generating income. (E)
• Experience of writing and distributing press releases (D)
• Experience of creating content for and using social media channels for PR purposes. (D)
• Experience of the issues affecting hard to reach and excluded groups (E)

Knowledge, skills and abilities

• Is committed to working in an anti-oppressive way and striving to create equal opportunities for all people (E)
• Maintains confidentiality in line with Buckinghamshire Mind policy (E)
• Has knowledge of social and situational factors influencing people’s mental health and wellbeing (E)

• Has excellent IT and communication skills (E)

• Is able to network and build sustainable working partnerships with other agencies (E)

• Is able to organize own workload and work without direct supervision (E)
•  Is able to prioritise competing tasks, manage a busy work load, work quickly and deliver to deadline. (E)
• Is able to monitor and evaluate work and produce reports (E)
• Is able to keep written records and data (E)
• Has a current clean driving license and use of own vehicle (work related mileage will be paid) (D)
• Understanding of equality and diversity principles (E)

Employee Benefits

• 25 days annual leave plus bank holidays and 2 wellbeing days pro rata

• Sodexo employee benefits - access to a portal with discounts on supermarket shops, holidays, high-street shops, days out, cinema and gym membership
• Cycle to work scheme
• Employee Assistance Programme – free professional confidential counselling
• Childcare vouchers
• Annual leave purchase scheme
• Flu vaccinations
• Free eye tests
• Pension: Auto Enrolment (currently 3% employee contribution, 3% employer contribution)

To apply, please send the following 2 documents:

- CV

- Supporting Statement (explaining how you meet each criteria in the job description)

Buckinghamshire Mind is an Equal Opportunities employer. We welcome applications from all sections of the community. Any offer made relating to this post will be subject to satisfactory references and a satisfactory enhanced DBS check.

Applications will be reviewed on an ongoing basis, therefore please apply as soon as possible.