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The Basics
Our training programme is growing and we need someone to own it — not follow our process, but develop it further. That means new courses, an institutional offer, and growing the number of people we reach. You'll be shaping how the sector learns to communicate and building something with a real community behind it.
About us
Cast from Clay is a communications consultancy for those who work on policy change. Most good ideas in the world of policy never make it to the desk of a decision-maker. That’s where we come in.
Our training program – including courses like Communicate to Persuade and Generative AI for Policy Communicators – is a key part of how we help the sector get their ideas unstuck. We want to grow this offer, but we need someone to own the engine behind it. You can find out more about our courses on our website.
The role
As Training Programme Lead, you will be responsible for:
Growth: Owning the programme's growth strategy, including building an institutional offer for think tanks, foundations, funders, and NGOs.
Marketing: Running the promotion of our public courses across social channels and professional networks to hit recruitment targets.
Operations: Managing the student journey, from onboarding and payments to platform management (LMS).
Development: Working with our course leaders to spot new opportunities and expand what we offer.
Community: Keeping our alumni community engaged and supported alongside the wider team.
This is a 2 day per week commitment (with opportunity to increase the time as the programme grows).
Who you are
You’ll be someone who knows the world of foundations and non-profits well, you’ve probably worked in a few. Ideally, you’ve got a sense of the kinds of skills that these organisations need to develop (and that a communications consultancy could train on). You’ll also be comfortable in a marketing and sales context, able to argue why an organisation should invest in our training platform, and what benefit it will provide to them.
You will be:
Intellectually curious: You care about how ideas impact the world
Commercially minded: You have experience in business development or selling professional services
A self-starter: You can take a brief and run with it with very little hand-holding
Facilitation experience: You've run workshops or trainings before and can hold a room.
Marketing expertise: You understand how to promote a programme, how to build an audience across professional networks, and when to bring in additional expertise (e.g. SEO, PPC specialists)
Tech-literate: You’re comfortable managing digital platforms, payments, and comms tools. Experience with Howspace is an advantage.
Interested?
If this sounds like you, please send us your CV (no more than 2 pages), your LinkedIn profile and a couple of paragraphs on how you would approach growing our training offer for institutions.
Things to note:
You need to have the right to work in the already - we cannot sponsor visas for this role.
We are an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, class, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
The client requests no contact from agencies or media sales.
CENTRE FOR AGEING BETTER
Economics & Research Analyst
· Permanent
· Salary £38,393 per annum
· Full time
· Flexible working options will be supported.
· Central London Office and Hybrid working (6 days a month in office requirement)
We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.
About the role
We’re looking for an Economics and Research Analyst to join the Work Action Area team. The mission of this team is to ensure equitable access to work and a good transition to later life. This role will play a key part in ensuring the policy influencing work of the team is supported by strong analysis and evidence.
They will join a friendly and supportive team who are achieving impact at the highest levels of Government, and across the country. They will work to understand what changes we need, and to influencing those in power to make those changes. And they will have the opportunity to develop into an expert on one of the key policy challenges of our times.
About you
You are a strong quantitative and economics researcher, with a keen interest in and understanding of policy and the labour market. You are able to absorb complex research and policy information quickly and synthesise it into clear and concise summaries for a range of audiences. You have strong research skills including understanding of Stata or R, experience of conducting literature reviews and delivering descriptive analyses of data.
You will enjoy working independently but be confident working as part of a busy policy and research team, juggling competing priorities and working to tight deadlines. You will have a knowledge of the key policy issues related to an ageing population or a willingness to become a specialist in this area.
About us
The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network
Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.
The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.
We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.
We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.
We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.
To apply
To apply please follow the link to complete an application form and Equality and Diversity monitoring form.
Please address in your supporting statement how you meet the person specification for the role as fully as possible to demonstrate why you should be shortlisted for interview for this post.
Failure to do so will result in your application being automatically rejected.
The closing date for this role is 11:59pm on 15th April, with in- person interviews to take place during week commencing 27th Apri
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking a dynamic individual to coordinate a multi-year racial equity partnership programme called “Leadership Lighthouses”.
This is a unique opportunity to be part of a groundbreaking mission to support the development of social purpose leaders from Global Majority backgrounds.
In this role, you will collaborate closely with partners, participants, and a team of skilled facilitators to coordinate programme planning, logistics and successful delivery, ensuring a high quality experience for all involved.
The key responsibilities of the role are to:
Lead day-to-day programme coordination, ensuring milestones are met, project plans remain live and up to date, and risks or delays are proactively identified, communicated, and mitigated to support timely delivery.
Act as the key operational contact for the programme, coordinating task allocation and communications with the programmes team, steering group, and wider stakeholders to ensure timely, high-quality information flow aligned with project milestones.
Coordinate monitoring and evaluation schedules and data collection.
Coordinate steering group meetings.
Coordinate communications and agreements with facilitators, programme contributors, partners and venues.
Coordinate participant recruitment processes, working closely with the Programmes Administrator to ensure smooth application, selection, and onboarding in line with project milestones.
Support the Director of Programmes in moderating applications and conducting applicant interviews.
Assess learner needs and coordinate learning and accessibility adjustments in collaboration with the Director of Programmes; hold meetings or calls with participants and facilitators to understand additional needs and ensure a positive programme experience, and liaise with relevant colleagues on implications for delivery.
Coordinate logistics for both in-person and online programme sessions.
Monitor the safeguarding inbox and liaise with the Director of Programmes, Safeguarding Lead, and facilitators to agree and implement appropriate follow-up actions.
Support logistics and administration for facilitator training and development sessions.
Monitor and track the programme budget, support financial reporting, and collaborate with the Director of Programmes to ensure efficient use of resources.
Conduct desktop research in line with the location decision framework when establishing locations for future programmes.
Coordinate and respond to participant communications, working in collaboration with the Programmes Administrator and Director of Programmes.
Work with the Marketing team to provide regular updates on programme progress, providing relevant programme information to support marketing and promotional activities.
About You
We seek a highly organised individual with exceptional attention to detail and the ability to communicate clearly and efficiently, who brings an inclusive approach and is driven to ensure that the Leadership Lighthouses programme is impactful, and delivers a positive experience for partners, participants and their communities.
How to Apply
If this sounds like you, we’d love to hear from you! Take a look at the full job description, which includes details on the key responsibilities and application process.
We’re committed to fostering an inclusive and welcoming environment where everyone is valued and respected. We run a blind recruitment process to ensure fairness and equity, anonymising applications so that you are assessed solely on your experience and potential.
Key Dates
Applications close: 11:59pm Sunday 26 April 2026
Initial interview (online): Wednesday 13 May 2026
Final interview (in person, in London): Wednesday 20 May 2026 (flexibility can be discussed)
The client requests no contact from agencies or media sales.
First Step Trust is a charity and social enterprise with over 30 years’ experience supporting people who are furthest from the labour market to gain skills, confidence and move into employment.
We combine social impact with commercial enterprise, delivering training programmes, social enterprises and innovative virtual reality learning tools that create real opportunities for disadvantaged learners.
We are now looking for a Head of Commercial to lead the next stage of our growth.
This is a senior leadership role with responsibility for driving commercial income across our social enterprises and developing new revenue streams, including the commercial licensing of our virtual reality training products.
You will oversee a portfolio of social enterprise businesses, supporting project managers to increase sales, improve performance and ensure the businesses are operating effectively. Alongside this, you will identify and develop new commercial opportunities, partnerships and routes to market.
As a member of the Senior Leadership Team, you will play a key role in shaping the organisation’s strategy and helping us achieve our ambition that 60% of our income will come from commercial activity by 2030.
We are looking for someone who brings strong commercial acumen and a proven track record of generating income, alongside the ability to lead and develop teams. You will be comfortable working at both a strategic and operational level, with the confidence to drive growth while maintaining a clear focus on social impact.
This is an exciting opportunity to take on a leadership role where you can shape commercial strategy, grow innovative services and make a real difference to people’s lives.
For full details of the role and how to apply, please see the recruitment pack.
The client requests no contact from agencies or media sales.
Harris Hill is working with an education based organisation, supporting their search for an interim Events Manager, working remotely, 4 days per week, for 6 months.
The pro rota salary would be £36-40k, on the basis that you work 4dpw, but could spread the 4 across 5. You would however be responsible for attending the various events, with one in June and another in October.
We are looking for a seasoned Events Manager, who is adept at the whole life cycle of events, with a emphasis on planning, and the marketing of the events themselves, so someone with both events and marketing experience is essential.
The team does have some events, admin, and communications support, but you would need to steer the a little, be very hands on, and flexible to the needs of the role.
Specifically, the role of the Events Manager involves:
Reporting directly to the Chief Executive Officer, and working closely with the staff team, to develop and deliver ALT’s programme of events.
Organising the logistics for in-person and online events and conferences, managing associated budgets and revenue generation, and negotiating with exhibitors and sponsors.
Leading on events-related stakeholder management, including working in partnership with volunteers to create conference programmes and managing event-related collaborations with partner organisations, nationally, and internationally. This also includes leading on logistics for the Annual Awards.
Leading on events marketing and communications and social media, including promoting opportunities for members and partners across sectors.
Overseeing delegate and exhibitor liaison and carrying out event evaluations, including acting as the person responsible for feedback and complaints.
Evaluating and reporting on events to committees including the Board of Trustees.
Business and project management
Devise and manage project plans, risk registers and budgets for events and associated areas of operations.
Negotiate with potential and selected suppliers of products and services to secure best value, and manage and develop long term relationships with its suppliers.
Recruit, train, and line manage casual staff employed by the organisation in the run-up to and during conferences.
General
Represent the organisation at events, promote the organisation and establish new and develop existing relationships with partners and stakeholders. This will involve occasional weekend, and evening work, and travel within the UK, and will include attendance at the two in-person conferences in the UK.
Contribute to the development and implementation of the Strategy.
Undertake training to ensure appropriate skills are acquired or developed.
Provide occasional holiday and sickness cover for posts at the same or lower grade.
Undertake any other duties and responsibilities as may be determined by the organisation that are commensurate with the level and grade of this post.
If you would like to hear more about this opportunity, please apply for further details.
This role represents an opportunity to make a real difference to anti-poverty work at QSA and in the UK more broadly. Communications are increasingly central to developing our impact, and our intention is to generate more high quality, moving content that showcases:
• The deep impact of the support provided by QSA to people living on a low income or experiencing homelessness. Our services are created to fill ‘niches’ – the support people tell us that they need and is not being provided elsewhere. We aim to help people find dignity, comfort, connection and peace.
• The support provided by 4in10, London’s child poverty network hosted by QSA, and the impact of its collective action.
• Our campaigning and research work – and the changes it can bring about in policy and practice, with the goal of reducing poverty and alleviating its effects.
You will be helping thousands of people to access QSA’s life-changing services; to find resonance and community in our communications; to support life-changing anti-poverty work; to get involved in campaigns that move the needle; and more.
At QSA our values guide us to deliver services with compassion and dignity, and they also guide us in our workplace. Our small team is mutually supportive, conscientious and deeply committed to the aims of our work.
This role will involve building relationships with an extremely broad range of people, with a very strong focus on the people who participate in our services. An ethical storytelling approach is at the heart of QSA’s communications. Putting this into practice will involve bringing stories forward in deep collaboration with storytellers; with empathy, integrity, authenticity, and a commitment to amplifying voices that can go unheard. We want people to feel in control of how their stories are shared, as much as we want people to be moved by content that engages and inspires.
The communications officer role also involves many of the ‘bread and butter’ tasks of an effective communications function: content production, analytics, social media management and so on. We are currently in the midst of a full-scale overhaul of the QSA website.
More important than coming with experience in every part of these duties, however, is a curiosity and enthusiasm to learn and take on healthy challenges (in which we aim to give you the support you need); as well as a flair for getting to the heart of the story – not only in the content itself, but also in understanding the bigger picture of our communications and our direction of travel together.
Purpose of role
To develop the communications output of QSA across all platforms, supporting delivery of the aims of QSA’s organisational and fundraising & communications strategies. To centre QSA’s communications work in an ethical storytelling approach.
Duties & responsibilities
Person specification
Experience
Ability
Knowledge
Other
N.B. Please refer to the attached job pack for full details of this role.
Thank you for your interest.
The client requests no contact from agencies or media sales.
About us
Refugee and Migrant Justice (RMJ) is one of the UK’s largest charities providing immigration and asylum advice, dedicated to supporting refugees, asylum seekers, and vulnerable migrants to access justice and rebuild their lives.
As an IAA Level 3 accredited organisation, we represent clients at every stage of the immigration and asylum process, including appeals up to the Upper Tribunal of the Immigration and Asylum Chamber. Our work also extends beyond legal advice: we support individuals facing destitution to access housing, financial assistance, and other essential services to which they are entitled.
At RMJ, we are not only committed to delivering high-quality legal support—we are also working to change the system. Our team actively campaigns for a fairer and more humane immigration system. This means our caseworkers have opportunities to contribute to strategic litigation, policy engagement, and wider advocacy work that drives meaningful change.
We are proud to have recently been recognised as a Great Place to Work, reflecting our commitment to building a positive, inclusive, and supportive workplace where our staff can thrive while making a real difference.
We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the impact of UK immigration policy and/or of rough sleeping. This includes individuals with direct experience or experience gained through supporting family members with the challenges posed by immigration and asylum practices- those who have been or could have been clients of RMJ.
We guarantee an interview to refugees, stateless people and others with lived experience of forced migration, as long as they meet at least 50% of the essential criteria.
Role Overview:
This is a new and pivotal role at RMJ, created to build our individual giving programme from the ground up. You’ll take a small but committed base of supporter donors and grow it into a thriving, sustainable income stream. If you enjoy working in a small, collaborative team within a fast-moving organisation that’s ready to scale its impact, this role offers the chance to shape something truly meaningful.
As our Individual Giving Fundraiser, you will lead on digital and direct marketing appeals, engagement campaigns, and supporter journeys that inspire people to take action - whether that’s making a gift, leaving a legacy, taking on a fundraising challenge, or becoming a long-term advocate for our work.
We’re looking for someone with at least three years’ fundraising experience within a campaigning organisation, charity, membership body, or political party. You’ll bring the creativity and drive needed to start a programme almost from scratch, alongside practical experience delivering fundraising across both digital and print channels. You’ll know how to engage different audiences, motivate them to give, and build strong relationships over time.
You’ll also be someone who loves working with data - using it to understand donor behaviour, analyse performance, spot trends, and make smart, evidence-based decisions. By combining data, strong storytelling, and supporter insight, you’ll help us deepen donor engagement and increase income to fuel RMJ’s mission.
For further information and application process, please refer to the job description.
We will only be shortlisting candidates who have submitted a CV and a cover letter explaining their reasons for applying and how they meet the person specification.
Refugee and Migrant Justice works to; support people in crisis, improve access to justice and dismantle barriers that stand in peoples' way.



The client requests no contact from agencies or media sales.
Help us shape the future of mental health support
At Mental Health UK, we’re here to make sure no one faces a mental health problem alone. With demand for our services rising, fundraising has never been more vital. That’s where you come in.
We’re looking for a creative, supporter‑focused Individual Giving Officer (Retention & Development) to help us deliver stand‑out supporter experiences and grow long‑term, meaningful relationships with our donors.
This is your opportunity to join a friendly and ambitious fundraising team—one that celebrates bold ideas, champions inclusion, and puts supporters at the heart of everything we do.
Salary £26,457-£30,410 plus £3000 London Weighting
What you’ll do
You’ll play a key role in delivering our Individual Giving strategy, working closely with the Senior Individual Giving Manager and colleagues across both Mental Health UK and Rethink Mental Illness.
In this role, you will:
Every campaign you create, every story you tell and every donor you nurture will help us raise the income needed to support people with their mental health across the UK.
What you’ll bring
We’re looking for someone who is passionate, organised and ready to take ownership of exciting, impact‑driven work. You’ll thrive if you have:
You may also have:
Why join us?
You’ll be joining a team that promises to:
We want you to bring your creativity, curiosity and drive—and help us deliver fundraising that truly makes a difference.
Ready to apply?
If you’re excited by the idea of crafting compelling campaigns, building meaningful supporter experiences and helping us grow our impact—we’d love to hear from you.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Social Media Officer – Canning Town / Hybrid
35 hours per week, flexible working (including some weekends)
We’re looking for a creative and proactive Social Media Officer to boost our charity’s visibility and bring our mission to life online. If you love crafting engaging content, building online communities, and have a soft spot for cats, this could be the perfect role for you.
What You’ll Bring
The client requests no contact from agencies or media sales.
Job Title: Communications & Publications Coordinator
Department: Communications
Hours: 25 hours per week (3.5 days per week although we would be happy for this to be condensed into 3 days)
Salary range: £30,000- 32,000 pro rata
Contract Length: Fixed term (1 year)
Reporting to: Acting Director of Communications & Marketing
Direct Reports: None
Location: London/Hybrid (on average –1 day a week in the office, core days are Tuesday’s)
Who We Are
Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in over 80 countries and work tirelessly to serve their communities to build a future where everyone thrives.
Founded in 1876, Mothers’ Union is a women-led volunteer movement, with a membership of 4 million people around the world, 36,000 of whom live in the UK and Ireland. Based on Christian fellowship, members express their faith through action in their local communities, aiming to create a world where every individual can reach their full potential, by stopping poverty, injustice and violence.
Role Overview
Mothers’ Union is seeking a talented and organised Communications & Publications Coordinator to support the delivery of high-quality written communications across the charity. This role will play a key part in shaping and sharing our voice through articles, press releases, media engagement, and the management of our two publications.
Working closely with the Acting Director of Communications & Marketing, the postholder will help ensure that Mothers’ Union’s mission, faith, impact, and advocacy work are clearly, professionally, and consistently communicated to members, supporters, clergy, partners, and the wider public.
This is an excellent opportunity for an early-career communications professional with strong writing skills and an interest in faith-based or charitable work.
Key Responsibilities
Writing & Editorial
·Researching, writing, and editing articles, features, and news stories for internal and external publications.
·Drafting press releases, media statements, briefings, and opinion pieces.
·Supporting the production and editorial coordination of Mothers’ Union newsletters, magazines, and other publications (print and digital).
·Proofreading and ensuring consistency of tone, style, and brand voice across all communications.
·Assisting with the development of case studies and impact stories.
·Maintain an up-to-date bank of FAQs, accessible to all staff members, to respond to regular queries from within and outside the membership.
·Update a PowerPoint quarterly with briefing notes for colleagues and members speaking about MU externally.
Media & Public Relations
·Supporting proactive media outreach and maintaining media contact lists.
·Responding to media enquiries in coordination with the Director of Communications & Marketing.
·Preparing briefing documents for interviews and public appearances.
·Monitoring media coverage and compiling press reports.
·Identifying opportunities for earned media coverage to raise awareness of Mothers’ Union’s work.
·Creating resources to help members connect with local media such as draft press releases and how to write engaging news stories.
Publications Management
·Coordinating content schedules and deadlines for the charity’s bi-yearly Connected Magazine and the annual Prayer Diary.
·Liaising with contributors, designers, printers, and external suppliers as required.
·Ensuring all publications meet brand and editorial standards.
·Proofreading external collateral for teams across the charity.
·Assisting with distribution planning and stakeholder communications.
Administrative & Team Support
·Managing the Communications and Marketing inboxes.
·Supporting campaign delivery through written materials and briefing documents.
·Assisting with communications for events, exhibitions, and key initiatives.
·Managing incoming communications requests and scheduling workflow.
·Attending team meetings and contributing ideas.
·Supporting cross-organisational communication projects as required.
Person Specification
Essential
·Excellent written communication skills with the ability to adapt tone for different audiences including clergy.
·Strong proofreading and editing skills with high attention to detail.
·Experience writing articles, features, press releases, or similar content.
·A professional and confident approach to internal and external communications.
·Strong organisational skills and ability to manage multiple deadlines.
·A collaborative team player who can work with direction.
·Aligned with the MU values of supportive, respectful, solutions-focused, adaptable and open, and able to demonstrate the associated behaviours.
Desirable
·Experience working in a charity, faith-based, or membership organisation.
·Understanding of media relations and press processes.
·Experience coordinating print or digital publications.
·Familiarity with basic website content management systems.
·A qualification in communications, journalism, English, marketing, or a related field.
·Interest in faith-based or community-focused work.
Benefits
Work Location/Hybrid Working Pattern
This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover Letter to the email in the job posting. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.
Application Deadline
The deadline for applications is April 17th 2026. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Right to Work
Employment right to work checks are mandatory and a legal requirement to work in the UK before you are employed. Mothers’ Union does not provide sponsorships.
DBS Checks
This vacancy is subject to a DBS check if you are successfully selected.
Safeguarding Policy
Mother’s Union has its safeguarding principles embedded in all services we provide in Britain & Ireland. Mothers’ Union is committed to promoting a safer environment and culture for all involved in our projects, programmes, initiatives and activities. So that this can be achieved, it is essential to understand that this policy applies to everyone working on behalf of Mothers’ Union in Britain & Ireland, namely senior managers, board of trustees, paid staff, volunteers, members, affiliates and contracted consultants.
Diversity & Inclusion
Mother’s Union is committed to ensuring equal opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds to apply for this role. As such we particularly welcome applications from people with various backgrounds. We are committed to being an inclusive and welcoming place to work to achieve greater results for the community we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
Please add a covering letter to your application.
The client requests no contact from agencies or media sales.
Job Summary – Head of Income Generation & Engagement
About the role
We are recruiting a Head of Income Generation & Engagement, who will be an integral part of the Executive Team, working closely with colleagues to help shape the organisation’s direction, contribute to key decisions, and drive income generation, marketing and engagement. You will be central to delivering our shared vision, values and mission, and will be fundamentally values-led in your approach.
The Head of Income Generation & Engagement is responsible for developing and delivering an ambitious, integrated strategy that maximises sustainable charitable income, strengthens Age UK Merton’s brand and reputation, and deepens engagement across the communities we serve.
This a commercially focused role, developing and expanding our current paid-for services, ensuring service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s continued sustainability and good reputation. The role will be responsible for the startup of strategic fundraising activity across the borough, decreasing our reliance on our current income streams, and diversifying our avenues of income to support long-term service development & growth.
About you
We are looking for a compassionate, yet dynamic leader, with the credibility and gravitas to quickly gain the trust and respect of peers and colleagues, and who will be able to connect, inspire and motivate staff, volunteers, partners and the wider community.
You will come to the table with a deep expertise in strategic income generation, engagement and communications. You will have a strong commercial acumen, with a demonstrable track record and proven ability to develop and shape strategy and implement transformational change that drives sustainable growth in both income and audience engagement.
We are looking for someone innovative and ambitious, professional and personable; you will be an outstanding communicator, with the ability to engage and influence a wide range of stakeholders.
You will be empathetic and passionate about the Age UK Merton mission, with the dynamism to inspire and unite diverse, multidisciplinary teams around clear, shared business objectives.
Job Description
We are an equal opportunities employer, aspiring to reflect the communities that we serve, and we welcome applications from people of all backgrounds and experiences. We value diversity and believe our differences enrich the services we provide to local older adults. They also help us as colleagues by encouraging us to challenge ourselves, learn, innovate, and adapt.
Job title: Head of Income Generation & Engagement
Salary: £50k to £60k (dependant on experience)
Hours: 37.5 hours per week (1.0 WTE)
Responsible to: CEO
Based at: Elmwood Centre, 277 London Road, Mitcham, CR4 3NT and hybrid working from home, frequent travel throughout the borough required
Contract: Permanent
Direct reports: Community Outreach Officer, Activity Centre Coordinator, At Home Manager
Key result areas:
Fundraising
· To set the strategic direction for income generation at Age UK Merton, developing and delivering a sustainable portfolio of future-focused fundraising that grows income and optimises the supporter journey over the long term.
· To lead the diversification of income, reducing reliance on any single partner or
activity and building a resilient, balanced fundraising portfolio that represent a high return on investment and grows our supporter base. This will be via individuals, corporates, trusts & foundations, statutory bodies and the community; cultivating long-term, meaningful partnerships, enhancing Age UK Merton’s reach, influence and income-generating potential.
· To strengthen and grow the legacy pipeline, overseeing effective stewardship and marketing, and will oversee the external lottery, ensuring regulatory compliance and annual growth.
· To maintain an agile, insight-driven approach to stay ahead of sector trends and competitor activity.
· To develop sound business cases for investment in new income generation posts or activity.
· To build organisational resource capability and resilience to facilitate future growth.
Commercial Services
· To develop and expand our paid-for services, with a focus on outreach activity to widen reach and access to services, and to increase client numbers and those in underrepresented and underserved populations.
· To develop and expand our paid-for services, to increase client numbers to create a step change in sustainable income and delivery of services across the borough.
· To ensure our paid-for services represent a strong return on investment and to ensure the business model is regularly reviewed for cost efficiencies and potential for growth.
· To ensure service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s good reputation.
· Where appropriate, to seek out funding via grants, trusts and foundations to bolster paid-for service activity, overseeing bid development processes, ensuring quality, competitiveness, transparency and appropriate risk assessment.
· To continuously evaluate the potential for partnership working and collaboration to increase impact and improve performance.
Engagement
· To shape and deliver an engagement strategy that spans all Age UK Merton audiences, growing brand awareness and deepening engagement, understanding motivations and behaviours, and ensuring we focus our efforts where they can make the greatest difference.
· To identify underrepresentation and underserved groups within our borough, building relationships with communities and community leaders to create two-way dialogues to understand unmet need and inform future service development.
· To champion digital, data-led ways of working across engagement activity, working to strengthen our digital presence, and using insights to create relevant, compelling and personalised experiences across all channels.
· As custodian of the Age UK Merton brand, to ensure consistency, clarity and strength of messaging across the organisation.
· To lead the development and delivery of integrated marketing, communications and public relations strategies, ensuring a seamless omni-channel approach.
· To ensure that external communications are accurate, values-led, and reflective of organisational impact, maintaining confidence among funders, partners, and the wider public.
Communications & Marketing
· To lead the development and delivery of a communications strategy that maximises opportunities to increase Age UK Merton’s profile locally and nationally.
· To oversee the development and delivery of our digital channels, in particular social media and the website.
· To oversee the editorial direction, design, production, distribution and quality of the organisation’s publications.
Strategy and Partnerships
· To work as part of the Executive Team, shaping the organisational strategy, culture and cross departmental ways of working.
· To lead the development and delivery of seamless income generation and engagement strategies and annual operating plans aligned to organisational priorities.
· To set, manage and monitor budgets, ensuring clear targets, KPIs and accountability across teams.
· To provide high-quality analysis, reporting and insight to inform strategic decision-making, Board reporting and accountability to funders.
· To ensure robust management of restricted and contractual funding, setting financial controls, to comply with internal policies and regulatory requirements.
· To act as an ambassador and spokesperson for Age UK Merton, representing with
Professionalism, confidence and compassion.
· To build and maintain strategic partnerships, networks and relationships to strengthen visibility, influence and community engagement.
Governance, Compliance & Risk
· Ensure compliance with the Charity Commission, Fundraising Regulator, the Gambling Commission, advertising standards and GDPR/data-protection legislation.
· To contribute to strong risk-management frameworks, ensuring early identification, mitigation, and appropriate investigation of risks.
· Oversee policy development as applicable for the department.
People
· To grow and develop a high-performing team, and to make the case for further resource investment where appropriate, in order to recruit and develop a multi-disciplinary team covering income generation, marketing, communications and engagement, with a view to develop a culture of creativity and professionalism across the entire team.
· To ensure effective performance management, with regular 1:1s, appraisal, individual and team development and succession planning.
· To embed, review and optimise new team structures and systems to maximise efficiency, impact and income.
· To ensure volunteers are effectively integrated, supported and aligned to organisational priorities.
General
· To establish good working relationships with all relevant stakeholders and liaise as required
· To comply at all times with the policies and procedures of Age UK Merton.
· To ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery.
· To carry out any other relevant tasks as required, to ensure the effective development of the organisation and the delivery of its services, this may include supporting weekend and out of hours events for time off in lieu.
· To attend staff meetings, 1:1s, and appraisal meetings.
· To be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets.
· To act as a representative of the values, beliefs and principles of AUKM at all times.
· To undertake any other duties that are requested and commensurate with the grade and remit of the post.
Deadline for applications will be Friday 10th April 2026.
Interviews will take place w/c 20th April 2026.
If you have not heard from us within three weeks of submitting an application, you can assume that you have not been shortlisted.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
There when it matters
About the role:
This role supports the delivery of stories and campaigns that achieve media coverage nationally and in regional media that fall outside of our hospice catchment areas.
You will lead on PR support for some key areas of the charity, including retail and volunteering.
You’ll also gain exposure to all the teams that the press office supports, which includes writing press assets for fundraising, healthcare, bereavement and influencing/campaigning stories.
You will ensure enquiries from the media are actioned efficiently (including when on-call) and be skilled at spotting media opportunities based on the news agenda, as well as pitching Sue Ryder stories to the media and liaising with journalists.
In this role you will be required to lead on some PR activities/projects with minimal supervision and support the PR officer with their projects, as required
About you:
• Have good attention to detail
• Be excited to learn about Sue Ryder and how we engage with the media
• Be curious about the care and support we offer
• Have a good understanding of the media and how it works
Essential Criteria
• Have previous experience of media monitoring and evaluation platforms
• Be able to write stories for the media in different formats (press release, comments, op-eds) to a good standard
• Be able to communicate clearly (written and verbal) with colleagues, journalists and other members of the media
• Have a basic understanding of crisis and reputation management PR
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
Closing date: 20th April 2026
Interviews: CV’s reviewed as received
We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online at shop
• Structured induction programme and learning and development opportunities.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.
For more information on our Equity, Diversity and Inclusion work, please visit our website.
Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process.
If you want more than just a job, we want you.
Join the team and be there when it matters.
Harris Hill is delighted to be working with a global, values-led charity to recruit a Database Officer to join their Development team. Working just 1 day a week in the London office, this is a permanent role, working with a brilliant charity.
This is a fantastic opportunity for a detail-oriented and proactive individual to play a key role in supporting fundraising and engagement activity through effective data management. Working closely with the Data & Appeals Manager, you will help maintain and develop the organisation’s CRM system, ensuring data integrity, accuracy, and compliance with GDPR.
You will be responsible for processing and reconciling donations, running reports and data selections for campaigns, supporting email and direct marketing activity, and providing guidance to colleagues on best practice use of the database. The role also involves regular data audits, handling large datasets, and collaborating with internal teams and external agencies.
The successful candidate will have:
If you are looking to apply your data skills in a role that supports impactful, international work, we would love to hear from you.
Closing date: Firm closing date of Thursday 23rd April, however, please get in touch now to find out more. Apply now to Harris Hill.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.