Marketing manager jobs in woodford green, greater london
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
In this leadership role, you will lead our Philanthropy and Partnerships Team, driving strategies across corporate partnerships, trusts & foundations, major donors, and other high-value supporters. With a focus on meeting income targets, appeal planning, and long-term forecasting, you’ll play a vital role in maximising our fundraising impact.
***Please download the job description for full details***
About You
To be successful in this role, you will bring proven experience in managing high-value relationships across corporate partnerships, major donors, trusts & foundations, and statutory bodies. You'll have a strong track record of securing and growing long-term partnerships, including successfully negotiating six or seven-figure sums with corporate partners and/or major donors. You'll bring outstanding communication and relationship-building skills, with a proven ability to engage high-value supporters and collaborate effectively across diverse stakeholders.
Key responsibilities:
- Lead the corporate, trust & foundation, major donor and other high value supporter strategies.
- Manage and develop the Rapid Response Network, retaining existing partnerships whilst also identifying and securing new partnerships.
- Deliver excellent stewardship that retains and develops support.
- Take to completion and implement recommendations from strategic projects, to include the major donor review and the RRN / corporate support review.
- Continually hone “next appeal” plans that lead to successful appeal launches and maximise funds raised throughout the appeal life cycle.
- Achieve annual core cost income targets and put in place robust forecasting for future years.
About the DEC
The Disasters Emergency Committee brings together 15 of the UK’s leading humanitarian charities to raise funds and respond quickly to global disasters. Since our founding in 1963, we have raised over £2.5 billion through 79 appeals, providing life-saving assistance to millions of people around the world.
Our mission is to save, protect, and rebuild lives through effective humanitarian action. As a team, we operate with urgency, transparency, and compassion.
All roles at the DEC are based in our London office. We operate a hybrid working model, with some non-negotiable office attendance. Please note, during the two-week appeal launch period, staff are required to work long hours in a high-paced environment, with mandatory office attendance.
The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.
What We Offer
- Flexible working hours (outside of appeal periods)
- Hybrid working model (some mandatory office days during appeals)
- 25 days annual leave, increasing with service
- Healthcare Cash Plan (value ~£1,660/year)
- Pension contribution (3%, rising to 8% post-probation)
- Wellbeing and mental health support
- Access to Wellhub, discounts, and ticket schemes
- Season ticket and hardship loans (post-probation)
- Cycle to Work and Car schemes (salary sacrifice)
How to Apply
If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV & cover letter by Thursday 2nd October 2025.
We are unable to support applications for our vacancies if you do not have the right to work in the UK
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 18 September 2025
Ref 7066
Save the Children UK is seeking a dynamic and motivated Sales Lead to join our Humanitarian Leadership Academy (HLA).
In this pivotal role, you will lead the growth of our commercial arm, HLA Enterprise (HLA-E), by expanding income streams, strengthening partnerships, and ensuring the long-term sustainability of our innovative learning platforms, including Kaya. This is an exciting opportunity to play a key role in advancing locally led humanitarian action, helping us reach more learners worldwide, and ultimately supporting communities to better prepare for and respond to crises.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Team:
The Humanitarian Leadership Academy's (HLA's) mission is to inspire a movement for locally led humanitarian action. Our purpose is to work with local actors and organisations to provide tailored resilience and crisis response support that addresses their specific needs, focusing on nurturing and empowering local leaders, driving collective action through our networks, thought leadership & research and amplifying local expertise, creating opportunities for change and collaboration.
The HLA provides learning opportunities that help the humanitarian sector become more locally led, reaching over 450,000 learners in 190 countries. Through our commercial arm, HLA Enterprise (HLA-E), we deliver innovative online learning products and consultancy services, centred around Kaya, our global digital platform offering 500+ courses in multiple languages.
About the role
As the HLA Sales Lead, you will lead and manage commercial activity for HLA-Enterprise (HLA-E), driving the growth and diversification of income streams by selling our innovative learning products and services to individuals and organisations in the humanitarian and development sectors.
You will be responsible for acquiring new partners and renewing and expanding existing ones. This involves identifying opportunities, working closely with HLA teams to create awareness of our offer, converting enquiries, upscaling partnerships, and building a strong portfolio of clients for Kaya and other e-learning solutions. You will also play a key role in building partnerships across Save the Children and the wider sector, ensuring the financial sustainability of HLA and supporting its strategic direction.
In this role, you will:
- Deliver on HLA-E sales strategy to diversify and increase HLA-E income streams, ensuring delivery of agreed targets and business growth
- Ability to ensure clear and timely reporting of the sales performance.
- Support the development of a new go-to-market strategy to grow HLA's commercial revenue from products and services, working to set and achieve agreed income targets for 2025-2027.
- Identify and secure new business opportunities in the e-learning market for HLA's solutions, products, and services, ensuring a robust prospect pipeline.
- Responsible for all Kaya & HLA-E sales, account management of clients and pitching for new clients/audiences and on-going client management.
- Enhance the customer journey to improve conversion rates, managing key performance metrics such as income, profitability, and return on investment.
- Build and manage relationships with potential customers and partners by working closely with HLA colleagues across various functions.
- Explore innovative funding mechanisms that provide mutual benefits for the HLA and donors, such as social investment.
- Represent HLA in external forums to promote its mission and seek new opportunities for collaboration.
- Support strong internal communication and contribute to building an inclusive and supportive team culture.
About you
We are looking for someone with the following experience, competencies and skills:
- Strong understanding and proven experience in sales and target setting
- Strong account management and relationship management skills
- Ability to work as part of a high performing team as well as independently
- Strong representational and communication skills
- Understanding of the international humanitarian system and/or the learning sector
- Experience presenting complex information to varied audiences in an engaging way
- Experience of working with legal agreements, contracts, and internal procedures
- Solutions-focused with strong problem-solving skills including tracking against the budget
- Flexibility and adaptability in a fast-paced environment
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will work with the Assistant Principal Learner Services to define, articulate and
implement our shared vision and values of the college to support learners with additional
needs in achieving their expected outcomes. You will also work with the Dean of the
Apprenticeship programme to ensure adult learners with additional needs are supported by
teaching staff and in their work placements.
You will hold a key role in the college and are expected to demonstrate outstanding skills in
working with the leadership team, parents and carers, external agencies and learners to
implement the strategic vision of the college, working with these individuals and groups to
ensure we provide a high quality of education to our learners with additional needs.
You will be accountable for ensuring that exam access arrangements are organised to meet
the needs of learners, annual reviews are completed for learners with EHCPs, ALS with the
Apprenticeship team and work alongside the pastoral team and teaching staff to implement
and make them aware of training and teaching strategies that support learners with
additional needs, and that reasonable adjustments for these learners are in place. In addition
to help administer the high needs funding claims with the Assistant Principal and Finance
department and MIS.
Key Responsibilities:
● Strategic Leadership
○ Develop and implement a comprehensive ALS strategy aligned with the
college’s vision and values.
○ Oversee the effective allocation and utilisation of resources, including High
Needs and EHCP Funding.
○ Monitor and evaluate the impact of ALS interventions and initiatives, driving
continuous improvement.
○ Foster a culture of inclusivity and support for learners with additional needs.
○ Collaborate with the Senior Leadership Team to advocate for SEND provision
and secure necessary resources.
● Operational Management
○ Line supervise the work of a team of 4 Learning Support Assistants, providing
guidance, support, and performance feedback.
○ Oversee the day-to-day operations of the ALS team, ensuring efficient and
effective service delivery.
○ Co-ordinate the allocation of caseloads and workload distribution within the
team and creating support plans
○ Develop and implement robust systems and processes for identifying,
assessing, and supporting learners with additional needs.
○ Ensure compliance with relevant SEND legislation, Policies and regulations.
● Collaboration and Partnership
○ Work closely with the Assistant Principal Learner Services, the Dean of the
Apprenticeship programme, and other key stakeholders to ensure a cohesive
and coordinated approach to SEND provision.
○ Build and maintain strong relationships with external agencies, including local
authorities, health professionals, and specialist support services.
○ Engage with parents/carers, providing regular communication and
opportunities for involvement.
● Staff Development
○ Lead and facilitate professional development opportunities for the ALS team,
ensuring they have the necessary skills and knowledge to support learners
effectively.
○ Foster a culture of continuous learning and development within the team.
Essential:
○ Proven experience in a leadership or co-ordination role within a SEND or ALS
context.
○ Be educated to Level 3 standard.
○ In-depth knowledge of SEND legislation and best practices.
○ Strong understanding of the challenges and opportunities facing learners with
additional needs in a further education setting.
○ Excellent communication, interpersonal, and organisational skills.
○ Ability to lead, motivate, and inspire a team.
● Desirable:
○ Qualified Teacher Status (QTS) or equivalent teaching qualification.
○ Experience working in a further education college.
○ Knowledge of the digital skills sector.
Leadership and Coordination – the ability to demonstrate:
● Genuine passion and belief in the potential of every learner
● An educational vision aligned with the college’s high aspirations
● Clear strategies for establishing consistently high standards of results and behaviour in
complex inner-city schools and a commitment to relentlessly instilling these
● Versatility to adapt your style in circumstances where an alternative approach is needed
● Effective line management of a range of people – coaching and motivating them to achieve
excellent results in their roles
● A desire to innovate and try new approaches, being reflective and learning from mistakes
● An ability to give feedback in a constructive and, where needed, challenging way
● An ambassadorial approach in all dealings with the community and subsequently to be
positive in successfully marketing the college in the community
● Strong interpersonal, written and oral communication skills
● Strong organisational skills which includes the ability to delegate, prioritise and use effective
time management
● Resilience and motivation to stay positive and focus on key priorities during times of
challenge
● Confidence and effective presentation skills during assemblies, parents and carers events and
other public speaking opportunities
● A willingness to work flexibly and where necessary outside of normal working hours
our mission is to educate and empower the next generation of diverse digital talent.
Barnardo's are seeking an experienced and passionate Challenge Events fundraiser to take up a fixed term contract as our Senior Challenge and Virtual Events Manager. This is a full time position but we would consider part time candidates too.
You will lead the development and implementation of Barnardo's established Challenge Events programme, with a focus on growing our income and deepening our relationships with our supporters to build lifetime connections.
Key responsibilities include:
- Leading the development and delivery of Barnardo's Challenge Events programme to deliver and grow agreed income targets.
- Managing a team of Events Fundraising professionals and overseeing a budget with an income target of £1 million.
- Collaborating across the Fundraising and Marketing team and across departments to integrate Challenge Events into our communications and supporter journeys.
- Working closely with colleagues within our Relationship Fundraising team to deliver bespoke opportunities to add value to corporate partnerships.
- Managing relationships with internal teams, external agencies and event partners to deliver high-quality events, acquisition campaigns and supporter experiences.
- Monitoring trends in the Challenge Events landscape and using data and insights to inform growth plans and innovation.
- Champion Challenge Events across the charity, building awareness and engagement internally.
We're looking for someone with:
- Proven events experience working across a portfolio of third party and bespoke Challenge Events.
- Strong strategic thinking and planning skills, with a track record of delivering and exceeding targets, and utilising KPIs to measure and improve effectiveness.
- Excellent communication and stakeholder engagement skills, with the ability to build strong internal and external relationships to achieve mutual goals.
- Experience managing budgets and working with external agencies and suppliers.
- A collaborative and proactive approach to leadership and team development.
- Passion for Barnardo's mission and a commitment to delivering exceptional supporter experiences.
Join us in growing our exciting events programme at Barnardo's and help us change childhoods and change lives.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
Benefits
Workplace Offer: What it means for you
The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.
- Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
- Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
- The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
- A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
- Service related sick pay from day 1
- Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
- Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
- Cycle2work scheme
- Interest free season ticket loans
- Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
- 20% discount at Barnardo's stores
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
- Free access to round the clock employee assistance program for advice and support
- Access to Barnardo's Learning and Development offer
*T&C's apply based on contract
About Barnardo's
We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.
Our basis and values
The client requests no contact from agencies or media sales.
The Philharmonia is looking to appoint an experienced and inspiring Head of Education & Community Engagement to lead on the day to day running of learning projects, with a firm focus on developing and growing this work. With a proven track record of creative leadership, innovation and producing high quality music education and community projects, successful applicants will be led by a passionate belief in the power of orchestral music to transform lives, whether as audiences or participants.
Centred around our ambition to deepen our engagement in our residencies in and out of London, this role will be responsible for the creative and strategic development and execution of both our long-established programmes (like Hear and Now, and Orchestra Unwrapped), as well as co-creating and developing new, innovative projects addressing real needs in schools and community settings. The role will have a strong direct connection with our Community Boards, the advisory bodies in our residency areas, and the Music Hubs, as partners and co-creators. Candidates should have a progressive and well-informed approach to place-based and grassroots music-making and project creation, and a strong understanding of the latest developments in the music education landscape.
Combining a keen grasp of participant needs, with sound understanding of commissioner and funder requirements, as well as a can-do, entrepreneurial attitude, this is a great opportunity for a senior manager to progress to the next level of leadership within the sector and shape the education and community engagement programmes of a leading orchestra.
Key Responsibilities
Strategic Planning:
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Undertake research and mapping as required to ensure that projects and programmes respond to local and regional needs and is distinctive and complementary in the context of other providers.
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Keep abreast of educational policy and practice at national and regional governmental level, ensuring that project development is aligned with current thinking and strategy.
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Develop new bespoke and innovative education and community projects in strategic partnership with local and national bodies, allied to the core work of the Orchestra.
Leadership and Management:
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Provide creative leadership and direction for the Learning and Engagement Department, reflecting and clearly articulating the Philharmonia’s vision, mission and values
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Develop and motivate the members of the Learning and Engagement Team, and as required, manage the Learning & Engagement team’s support staff, such as freelance Project Managers, animateurs and musicians
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Sustain and strengthen existing partnerships for funding and delivery with key stakeholders including other NPOs, Local Authorities, Music Education Hubs, community groups, arts organisations and venues, private and public development agencies and schools, colleges and universities.
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Represent the Orchestra on the Strategic Boards of appropriate bodies in London and residencies (for example, music hubs)
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Ensure that key national and regional stakeholders have a detailed understanding of the Orchestra’s Learning and Engagement work, as well as ensuring effective and constructive communication with artists and musicians engaged in the Philharmonia Orchestra’s Learning and Engagement Programme
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Represent the Philharmonia Orchestra at external meetings and conferences, as required, acting as an advocate and ambassador for the Orchestra.
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Lead and manage the Safeguarding for the Orchestra, ensure that the Philharmonia Orchestra’s safeguarding policy and procedure is up to date and effectively implemented, including taking responsibility as the Philharmonia’s Designated Safeguarding Officer; ensure that all relevant staff and freelance practitioners have current DBS checks.
Programme Management and Delivery:
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Oversee evaluations of all projects to share outcomes with stakeholders and partners and to learn lessons for developing and delivering future projects.
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Agree and manage budgets for the Learning and Engagement Department
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Commission and oversee production of project-specific marketing materials.
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Help to develop and support the Orchestra’s Audience Development Strategy, in close partnership with the Marketing Director.
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Oversee all aspects of project management, planning and production of the various projects and workshops which make up the Philharmonia’s Learning Programme
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Deputise for the Director of L&E as required
Skills and Qualifications
Essential:
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Minimum five years’ experience in a relevant role
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Knowledge of the education and community learning landscape
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Experience with managing and monitoring budgets
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Experience with producing and devising large scale, education, community or participation projects
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Excellent communication skills, with a personable and approachable style
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Experience of reporting tools and data visualisation, ideally for funders
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Passion and interest for music and the arts, with an excellent understanding of orchestras and classical music repertoire
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Ability to read music and orchestral scores
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Ability to lead, mentor and train a team
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Willingness to have a hands-on attitude
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Willingness to work unsocial hours, including evenings and weekends – must want to attend concerts and learning projects
Desirable:
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An education or community learning qualification or degree
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Experience of creating external reports and evaluations
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an experienced fundraiser who can work with us on a part time, freelance basis (Sept/Oct 2025 - January 2026) for a fee of £16Kto produce and undertake the following specialist services:
- Research and produce a bespoke 18-month Fundraising Plan for the Trust, with a particular focus on Museums, collections, community engagement, conservation and organisational resilience.
- To start the delivery of the plan by undertaking specialist fundraising activities to trusts and foundations and to apply for opportunities that will help generate new incomes for the Trust and boost our ability to delivery our Business plan and Museum Developments. This will include a refreshed donations plan for our sites to come into action before Christmas.
- To advise and produce a business case for a long-term fundraising resource for the Trust.
Job Title: Facilities Technician (Electrical Bias)
Location: Gilwell Park, Chingford, E4 7QW
Salary: £34,465 per annum (Band D, Level 3, incl. London weighting & market supplement)
Contract Type: Permanent, on-site role
Working Hours: 35 hours per week
About the role & Person
Are you looking for a role where your skills really make a difference? At The Scouts HQ, you’ll be part of a dedicated Facilities team keeping our buildings and estates safe, functional, and ready for the thousands of young people who enjoy life-changing adventures at our sites every year.
We’re seeking a proactive Facilities Technician with an electrical bias, someone who’s hands-on, solutions-focused, and ready to take on a wide variety of challenges. From electrical installations and compliance checks to general maintenance and improvement works, no two days will be the same.
This is an exciting opportunity to use your expertise in a supportive, team-based environment where your work directly impacts people’s lives.
What you’ll be doing as our Facilities Technician :
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Carry out electrical installs, maintenance, testing, and fault diagnosis
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Support general building maintenance (basic plumbing, carpentry, painting, etc.)
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Manage and prioritise jobs using our CAFM system
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Ensure all works are delivered safely and in line with compliance standards
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Work with contractors and support upgrades and improvement projects
What you’ll bring as our Facilities Technician:
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Strong experience with electrical systems (single/three phase, SWA, BS 7671)
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Knowledge of H&S, compliance, and building maintenance standards
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A proactive, team-focused approach and can-do attitude
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Ability to use digital systems and interpret technical documentation
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Physically fit and confident working outdoors and at height
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18th Edition certification and full driving licence required
Why join us?
This isn’t just another facilities role, it’s a chance to grow your career while making a real impact. You’ll be supported by a skilled, friendly team and enjoy access to excellent training and development opportunities.
Benefits include:
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28 days holiday (rising to 32 days after 2 years), plus extra days at Christmas
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Flexible working hours
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Double-matched pension up to 10% of gross salary
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Generous family leave and support as a family-friendly employer
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Access to our Learning & Development hub for ongoing training
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Recognition as Charity of the Year (Charity Times Awards 2022)
For a full list of our benefits, click .
Closing date for applications: 11:59 pm Sunday, 28th September 2025
Interviews will be held in person at Gilwell Park, Chingford, on Monday, 13th October 2025.
The Scouts is an equal opportunities employer, and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Strictly no agencies.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are looking for a highly organised and confident Supporter Care Administrator to provide an excellent supporter care service for the Fundraising Campaigns and Individual Giving team.
You will be the primary contact point for our supporters, prospective supporters and the public, taking responsibility and ownership for each enquiry, providing answers to questions relating primarily to donations and fundraising activities. You will also support your manager in developing a new stewardship programme to welcome, engage and retain our supporters.
Key Responsibilities
In this role you will be the first point of contact for prospective and existing supporters, helping with enquiries, taking donations, reassuring concerns and ensuring our supporters have a positive experience with every contact and interaction they have with our charity.
You will:
- Take full ownership, responding effectively to all enquiries, interactions and complaints received on our fundraising activities, by email, phone and letter.
- Respond to supporters with empathy and compassion, applying our tone and voice and brand values
- Maintain supporter database records of enquiries received, ensuring that all data entered is administered accurately
- Work to meet agreed response times (SLAs) to enquires, ensuring supporters are satisfied
- Work with the Individual Giving Manager (Stewardship) on key stewardship activities and supporter journeys, to thank, welcome, engage and retain our supporters.
- Represent the team at cross-team meetings to ensure our supporter’s voice is heard, sharing feedback gathered through direct supporter interactions
- Keep up to date with technology, applying digital approaches, new solutions and identify improvements to become more effective in donation and contact processes.
About You
You will be a highly organised and confident individual, with experience in customer service or supporter care roles, with a passion to make a difference by engaging with and acknowledging supporters who choose to donate to or fundraise for our charity.
To be successful, you’ll need:
- Experience of working in a team environment which directly services and engages with members of the public, supporters or customers
- Experience working in a team, consulting others and sharing expertise, know-how and ideas with colleagues for best results
- Experience using of variety of office applications (Word, Excel, Outlook) to communicate and retrieve information and knowledge
- Practical experience of databases or customer relationship management systems
- Experience at problem solving with a solution focused approach
- Ability to convey complex ideas using a variety of methods to communicate with the supporter to win understanding and support
- Ability to respond to the needs of the supporter, adapting content, style, language and use of channel to deliver maximum clarity
- Ability to develop professional relationships with colleagues at all levels and with external contacts and partners to support the team objectives
- Ability to contribute ideas, approaches and insights that enable innovation
What We Offer
- A supportive and collaborative working environment.
- Opportunities for professional development and career progression.
- Competitive salary and pension
Department/Directorate Information
The Development and Communications Directorate is responsible for fundraising and philanthropic income across the ICR, maximising support from major donors, individuals, trusts, corporates, charity partners and events. We have a proud track record of performing at a consistently high-level, raising millions every year.
This role is part of the Fundraising Campaigns and Individual Giving team, who are focused on raising funds through individual giving, gifts in Wills and sports and challenge events. Join our team to help make the discoveries that are so urgently needed to improve cancer patients’ lives.
We encourage all applicants to access the job pack attached.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Job Title:Community & Events Fundraiser
Reports to:Fundraising Manager
Location:Hybrid & Borough High Street, London SE1 (2 days a week in the office)
Salary: £31,000
Contract:Permanent
Hours:35 hrs per week. Office hours are 9 – 5
Background and purpose
We are the only UK-wide charity for everyone affected by a genetic and acquired bleeding disorder.
At the Haemophilia Society (THS) we want to empower everyone affected by a bleeding disorder to live life to the full, whatever your stage in life.
One in 2,000 men, women and children in the UK have a diagnosed bleeding disorder, which are a group of conditions, including haemophilia and von Willebrand disorder, that result when the blood cannot clot properly.
As many as a third of bleeding disorder diagnoses have no known family history and can be the result of a random gene mutation. This means a bleeding disorder diagnosis can come completely out of the blue.
THS brings together people with bleeding disorders and their families to share experiences and understand more about how to live well with a bleeding disorder. Together, we can all make a difference.
What we do:
Support each other
We understand each other. We offer advice and support from personal experience. Our growing community is there for each otherbecause we’re in it together.
Raise awareness
We rally together because every little thing we do makes a difference and gives hope to people living with a bleeding disorder.
Make a lasting difference
We influence and advocate on what matters to our community. Health and social care policy, access to treatment and much more.
What we offer:
Competitive Salary
Generous Pension Contribution Agile Working
25 days’ holiday (pro rata) plus an additional day for each year of service up to 5 years
Well located office very close to Borough Market.
About the role
We’re incredibly lucky to have a generous and dedicated community who are always looking for new ways to support our work. We are looking for a passionate fundraiser who can take ownership of our community fundraising and empower our members and supporters in their fundraising ventures. You’ll act as the face of THS for people looking to raise money in a variety of wonderful ways – ensuring they have what they need to be as successful as possible. This will include managing a number of key events such as the London Marathon, Ride London and Swim Serpentine.
This role would be ideal for someone with 2-3 years’ experience and looking to take the next step in their fundraising career. As part of a small team, you’ll be excited about getting involved in all areas of community and events fundraising, building relationships with our members and driving our fundraising strategy forward.
The purpose of the role is to:
Community Fundraising
·Supporting and running the community fundraising activities - engaging our centres, signing up new members, stewarding our donors, being the key point of our enquiries
·Organisation and delivery of mass participation events
·Providing guidance and supporting participants in promoting their efforts on social media
·Spotting opportunities for business development with organisations
- Provide guidance and support for supporters undertaking community fundraising and act as a key first point of call. Developing and improving the supporter journey with new materials.
- Organise and project manage events and fundraising campaigns. Add new fundraising campaigns and events to the calendar.
- Develop key materials needed to promote events and fundraising campaigns. Source case studies we can use to promote events, as well as the charity and use them in publications and socials.
- Keeping up-to-date records and giving timely recognition of donations using our CRM system
- Creating fundraising communications to encourage greater participation, working with our Communications Officer and liaising with members and volunteers.
- Working to strict deadlines to ensure that fundraising activity is widely promoted and the success of fundraisers is celebrated to encourage greater take-up of fundraising activities.
- Representing the charity at events hosted by community and corporate supporters. Representing the charity at services events promoting fundraising.
- Showcasing the work of the organisation and speaking confidently at events about our work to connect fundraisers to our cause and encourage fundraising.
- Developing engaging national fundraising campaigns.
- Thinking creatively, developing action plans and budgets to support national campaigns like World Haemophilia Day and TalkingRed. You will be able to understand the diverse needs and abilities of our community and create accessible fundraising initiatives that work for a geographically dispersed supporter base.
- Understanding and maintaining relationships with external suppliers for fundraising e.g. Great North Run, Just Giving, London Marathon etc. to ensure that we are abreast of any new trends and developments, or promotional opportunities.
- Working on two annual appeals, helping sourcing case studies and overseeing thanking process
Social Media
·Use our social channels to support your work
·Monitoring social media accounts
·Keep on top of social trends particularly around fundraising
·Creative flair to create compelling content for marketing/comms/campaigning
- Work with our Marketing Manager to develop social media to support fundraising, including promotional videos and graphics.
- Produce content for social media, e-news and the website. Adding materials to the webpage promoting other ways to support us – COTY, payroll giving, legacy and in memory giving.
Person Specification
Experience, Qualifications
Essential qualities, skills and experience
- Experience of organising and supporting events and/or community fundraising in a voluntary or paid role.
- Excellent organisational skills and ability to plan ahead, keep records, manage deadlines, prioritise workload and maximise your use of time.
- An outgoing, enthusiastic and helpful personality.
- A creative approach to fundraising and events.
- Great customer service skills, the ability to recognise and meet the needs of individuals and to manage expectations when required.
- Excellent written and verbal communication skills.
- Numeracy and the ability to understand basic financial information.
- Ability to work in a team as well as to use individual initiative and judgement.
- Good level of IT literacy, including a good knowledge of standard business software, Google Suite and social media.
- A commitment to the vision and values of The Haemophilia Society
- Experience in using CRM systems.
Desirable qualities, skills and experience
- Completion of a professional fundraising programme or training course.
- An understanding of long term health conditions, their impact on patients and families, and how being affected might act as a motivation for fundraising.
·Experience of managing a charity’s accounts for fundraising suppliers like Just Giving or other fundraising sites.
·A good knowledge of data protection (GDPR) legislation and good practice in information management.
·Well-developed IT skills with the ability to write engaging content for the website and social media.
- A good understanding of safeguarding principles when working with vulnerable people and the need for professional boundaries
·Ability to gain the trust and confidence of members and supporters.
·Excellent project planning skills and ability to work on cross-organisational projects from design to delivery.
Personal qualities
·A warm, compassionate and empathetic personality with the ability to develop positive relationships with people from all backgrounds including members and health professionals.
·Be an effective member of the team, recognising, respecting and promoting the different roles and diversity of the individuals in the team and presenting a positive impression of the team and The Society.
·Enthusiastic and fun with drive and determination to meet targets.
·Good attention to detail and accuracy in preparing communications and events.
·A highly motivated, supportive and collaborative team worker.
·Values-driven with a proven commitment to social inclusion and equal opportunities.
Other requirements
- Must be prepared to occasionally travel throughout the UK and to work varying hours including evenings and weekends as required.
- Due to the nature of our work with children and vulnerable adults, this role will require a DBS check and checks on previous employment.
The Haemophilia Society are an equally opportunity employer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Operation Smile UK as our new Communications & Content Officer, where you’ll craft powerful stories that elevate our mission, spark fundraising, and shape our brand across digital and print channels. If you’re passionate about storytelling, campaign coordination, and making a real difference, we'd love to hear from you.
Job Purpose
The Communications and Content Officer supports the delivery of engaging and effective communications across Operation Smile UK’s channels. The postholder will create and coordinate content that raises awareness, supports fundraising, and strengthens the organisation’s profile in the UK.
Key Responsibilities
Content creation and content management
- Working with the Senior Communications Manager, research, draft, and edit compelling content for the UK website, newsletters, and print materials.
- Support the reimagining of existing content to ensure messaging is fresh, relevant, and audience-led.
- Collate and maintain a library of case studies, stories, and assets for use across teams.
- Ensure brand voice and tone are consistently applied across all communications.
Digital and organic social media
- Develop and maintain a social media content calendar which supports our Communications Strategy and liaise with our Social Media Freelancer to plan and approve posts.
- Contribute to the delivery of multi-channel campaigns, liaising with internal stakeholders and suppliers to create assets and meet deadlines.
- Assist with monitoring and reporting on content performance, identifying opportunities for growth and engagement.
Campaign coordination
- Support the planning and scheduling of communications campaigns like World Smile Day and advertising events like our annual carols concert.
- Manage feedback processes to ensure the timely delivery of content and materials.
- Act as the first point of contact for all content requests from across the organisation.
Administration and finance
- Collate quotes for expenditure and liaise with suppliers as required.
- Track invoices, ensuring coding is accurate and amounts match agreed quotes.
- Maintain organised systems for content workflows, approvals, and campaign schedules.
Monitoring and evaluation
- Gather engagement and performance metrics from all channels.
- Provide regular reports to the Senior Communications Manager.
- Suggest improvements to optimise performance and impact.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
The client requests no contact from agencies or media sales.
Charity People are delighted to be partnering with a leading literacy charity to recruit for their next Head of Digital.
This charity empowers children, young people and adults from disadvantaged communities with the literacy skills they need to succeed. They work directly with young people and their families, with the 5,000 schools in these communities, with nurseries, prisons, YOIs and through their teams leading community literacy programmes in 20 places in the UK facing the biggest literacy and poverty challenges. Literacy is a vital element of action against poverty and their work changes people's life stories.
Contract: Permanent role
Salary: £50,000 to £55,000
Location: Contracted to London office (SW8 1RL) with flexible home working
Hours: Full-time, 35 hours per week
Closing date for applications: Monday 6th October
Interview date: first stage interviews will be held remotely on Friday 17th October with second round held week commencing 27th October
As Head of Digital, your core responsibilities will include:
- Lead the development and implementation of the charity's digital transformation strategy
- Provide digital leadership and expertise across the organisation
- Oversee the development of digital platforms to enhance brand and mission delivery
- Lead the delivery of key digital projects on time and within budget
- Enhance data analysis and CRM capabilities, developing reporting dashboards, generating data-driven insights and making recommendations to optimise performance and growth
- Manage the digital marketing budget and relationships with third-party suppliers
- Work with the Director of Marketing and Communications to build, implement, and maintain a consistent and high impact brand strategy
- Lead high-quality campaign activity on all digital channels, demonstrating the charity's thought leadership and influencing policymakers and politicians and ensuring brand and messaging is consistent through all digital channels
- Oversee development of content for websites, social media and newsletters
- Ensure communications channels influence existing and potential donors and supporters of the charity
We'd love to hear from candidates with the following skills and experience:
- Proven significant experience in senior digital leadership and/or strategy development
- Strong track record of managing agency partnerships
- Expertise in influencing public opinion or behaviour through communications and marketing
- Experience leading and motivating a digital team
- Success in delivering consumer-facing, digital-first campaigns
- Skilled in managing relationships with senior external stakeholders
- Excellent cross-departmental collaboration and communication skills
We're particularly interested in receiving applications from candidates who have the following experience, although this is not essential:
- Experience of contributing to organisational strategy development
- Good understanding of the role of digital marketing to deliver strategic growth
- Knowledge of using data insights to support strategy development
- Knowledge of how behavioural insight can be utilised to deliver behaviour change
If you're interested in hearing more about this opportunity, please send your CV to Alice Wood at Charity People in the first instance.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
About Us
Animal Welfare Investigations Project (AWIP) is embarking on an ambitious five-year strategy to become a membership-first organisation, empowering thousands of animal advocates to join us in protecting animals from harm.
As part of this transformation, we’re seeking a compassionate, organised, and proactive Membership Services Officer to be the first point of contact for our members and supporters, ensuring every interaction is warm, helpful, and leaves people feeling valued.
About the Role
This is a key supporter-facing role where you will:
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Be the friendly first point of contact for members and prospective members via phone, email, and other channels.
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Handle inbound and outbound calls, including proactively reaching out to members to address cancellations, encourage upgrades, or convert cash supporters into ongoing members.
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Maintain accurate supporter data, preferences, and interactions in Salesforce CRM.
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Collaborate with our Digital Marketing Officer, Data & CRM Officer, and Gifts in Wills Officer to nurture relationships and move supporters through their journey, ensuring that every member feels appreciated and connected to our mission.
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Support the Marketing and Communications team with occasional wider projects, such as campaigns, virtual or in-person events, or member engagement initiatives.
About You
We’re looking for someone who is:
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Compassionate and member-focused, with a genuine desire to make every interaction count.
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Highly organised and detail-oriented, able to manage multiple tasks and maintain accurate records.
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Confident and professional on the phone and in written communication.
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Comfortable with outbound calling — experience in telephone fundraising or supporter upgrade calling is desirable.
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Able to work both independently and as part of a team.
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Comfortable with technology, ideally with some experience using CRMs (Salesforce experience is a bonus).
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Experienced in supporter care, customer service, or a similar role (desirable but not essential).
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Aligned with AWIP’s mission, with a strong commitment to animal welfare and, ideally, a cruelty-free lifestyle.
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Able to maintain strict confidentiality at all times.
Key Details
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Hours: 16 hours per week, Monday–Thursday, 10:00 AM – 2:00 PM
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Salary: £11,885.71 pro-rata (£26,000 FTE)
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Contract: 12-month fixed-term contract, with potential for a permanent role
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Location: Remote (must be based in the UK)
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Additional hours: May be available for outbound campaigns, depending on business needs
What We Offer
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The opportunity to be part of a growing, mission-driven organisation making a global impact for animals.
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A supportive, values-driven team environment.
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Training and development opportunities.
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Fully remote working environment.
The Animal Welfare Investigations Project investigates organised animal cruelty and rescues animals.
The client requests no contact from agencies or media sales.
The Richmond Group has delivered a programme of work, funded by Sport England, including delivery of We Are Undefeatable (WAU), a social marketing campaign, the development of resources for patients and professionals, packs, evaluation of a suite of physical activity projects and a system influencing programme.
We are now entering a new phase of the programme, through extended partnership funding from Sport England, which aims to increase both our system influencing and place-based activity and integrate this work with our WAU campaign. The aim is to drive system change with a focus on reducing physical inactivity levels amongst people with long term conditions, who are twice as likely to be inactive as the general population.
To deliver this work we need a Policy Officer to play a pivotal role in supporting the system change we're seeking through impactful influencing activity. This role will:
* Support delivery of our influencing plans nationally and locally with a focus on policy and public affairs activity
* Report to the Senior Influencing Manager
* Work closely across the whole RG Physical Activity Programme team, RG secretariat and our coalition members.
This is a fixed-term contract ending March 2028.
We operate a hybrid working model. We offer flexibility on working from home but require the applicant to be in our central London office once per week, on average. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Age UK Grade 6L
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P
Experience
- Developing policy positions, proposals and analysis and delivering influencing activity that drives change in policy and practice A, I
- Writing effective, accessible communications including influencing briefing resources and reports T
- Demonstrating strong interpersonal skills, collaboration and negotiation to develop and manage successful relationships, ideally at a national and local level. A, I
- Presenting at conferences, facilitating meetings confidently and effectively, and networking. I, T
- Monitoring and evaluating influencing activity I
Skills and knowledge
- Understanding of the lived experience of people with multiple long term health conditions I, T
- Strong political awareness, with an understanding of the health and care system and policy landscape in England, including public health, prevention and the social determinants of health I
- Strong analytical skills - interpreting statistical evidence, research and lived experience to develop practical insights and purposeful recommendations and understand the impact of influencing activity A, I
- Confidence navigating complexity, ambiguity and change and ability to digest complex policy issues and translate into influencing opportunities and practical implementation I
- Ability to work in a fast paced, complex environment, and collaborate with a diverse range of stakeholders I
- Excellent oral and written communication skills with the ability to adapt tone and message for different audiences and produce clear, concise and persuasive communication A, I
- Excellent team working skills along with an ability to use own initiative and work independently A, I
- Proactive, creative and flexible approach to identifying and taking forward opportunities and shaping new ideas I, T
- Excellent organisational skills with the ability to prioritise workloads, manage competing demands and work calmly and confidently under pressure A
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
- Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
- Car Benefit scheme, Cycle to Work scheme
- Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
- Blue Light Card scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
Community Fundraising Officer
- Want to make a difference?
- Love meeting new people?
- Able to influence and inspire?
- Got something different to bring to our table?
Community Fundraising isn’t your average desk job. You’ll be supporting some truly inspirational people and making a real difference to our local community.
Building great relationships within our local area, our Community Fundraising Officer will guide and encourage members of the public, staff and volunteers who choose to support us. You’ll plan campaigns that delight and inspire and lead a team of volunteers to increase our reach to both raise awareness of our mission and increase income to fund our care.
If you’re reading this, and think it’s right up your street, then now is the time to act. Apply now and join the team making amazing things happen every day.
ellenor is a hospice charity in Gravesend providing palliative and end-of- life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.
We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.
Key Responsibilities of the role include:
- Motivate and inspire our local community to fundraise in aid of ellenor
- Build long lasting sustainable relationships
- Develop and deliver Community Fundraising campaigns like Christmas Tree Recycling
- Run our Glorious Gardens programme
Essential requirements of the role include:
- Experience of Relationship Management or Customer Services
- Excellent IT skills with proficiency in Microsoft Office
- Full UK drivers Licence and access to the use of a vehicle
This post is subject to Standard DBS clearance.
UK Immigration:
ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.
Application deadline: 17 September 2025
Interviews will be conducted on 23 September 2025
The Talent Set are proud to be partnering with Noah's Ark.
In recent years, the charity has experienced significant growth—supporting more children, partnering with leading hospitals, and attracting a growing number of dedicated supporters.
Role: Head of Supporter Engagement (Individual & Events)
Salary: £55k
Location: Barnet, North London
Pattern: Hybrid 3 days/week
Permanent: full-time with flexible hours
The role/ responsibilities:
The Head of Supporter Engagement will play a pivotal role in building and nurturing relationships with both existing and prospective supporters of Noah’s Ark. You will be responsible for ensuring an outstanding supporter experience—one that makes individuals feel valued, engaged, and fully informed about the impact of their donations.
This role involves developing and implementing effective strategies for donor acquisition, retention, and stewardship, while leading multi-channel communications that connect supporters with the cause. You’ll have the autonomy to innovate and bring creative flair to engagement programmes, guided by data, donor insight, and sector best practice.
You will be a dynamic, adaptable, and highly organised professional, committed to playing a key role in driving income growth. A strong communicator and proven leader, you lead by example and bring a hands-on approach to team management. With significant experience in people and programme management within Public Fundraising, you will have a proven track record of delivering outstanding results.
- Foster a supportive, cohesive, and aspirational team culture, motivating staff to meet and exceed targets while recognising their contributions to the charity’s overall objectives and strategy.
- Effectively recruit, train, and line-manage team members, setting clear objectives and supporting their development through regular supervision, annual appraisals, and adherence to charity policies and best practices.
- Develop a comprehensive supporter stewardship strategy, supported by systematic processes, to engage existing individual givers and fundraisers—as well as new supporters—fostering long-term commitment and regular support for the charity.
- Collaborate across teams to enhance supporter retention, contributing to the design and implementation of sophisticated supporter journey processes that strengthen relationships and increase lifetime value.
- Drive substantial growth in the number of individuals donating to and fundraising for Noah’s Ark by collaborating with team members to create engaging, inspiring fundraising campaigns and events.
- Maintain a steady pipeline of new supporters by developing and promoting ongoing engagement opportunities beyond major campaigns and events.
About you:
- Experience of developing supporter engagement opportunities and stewardship journeys for tens of thousands of supporters at least
- Experience of running an Community Giving, Individual Giving programme, incorporating Legacy Giving, raising at least £0.5m per annum
- Experience of managing a team to deliver exceptional results
- Successful experience of leading direct fundraising marketing campaigns across a range of channels including direct mail, email, social media and telephone
- Experience of highly successful relationship building with a portfolio of supporters, including through face-to-face meetings and telephone conversations
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
We help children who are seriously unwell make the most of every day




