Marketing Manager Jobs

Job description
The Volunteer Coordinator roles are vital components of this project. We want to attract candidates from the East of England with sound local knowledge (who are able to travel around the area) both of which will be important parts of this job.

Purpose of the role:

• To be responsible for the development, coordination, and delivery of Neighbourhood Watch’s partner project involving Neighbourhood Watch volunteers within one of the regional areas.
• Delivering training to volunteers so they can deliver information sessions to community groups. 
• Organising community events where information sessions are delivered by volunteers.
• Ensuring information sessions are delivered to the highest and consistent standards, and that feedback requests are acted upon swiftly.

Hours of employment are:

East of England 0.8FTE (28 hours per week)
12 month fixed term contract. Core hours are 10am-12pm and 2-4pm with an unpaid lunch break.

Neighbourhood Watch is looking for someone who can develop a strong volunteering base and support them. The ideal candidate will be a good self-starter and have exceptional interpersonal skills with the ability to inspire and recruit excellent volunteers and mentors who can contribute to the work.

The successful applicant will be motivated and passionate about the work that Neighbourhood Watch does and the positive effect it has on the community. They will be very approachable and enjoy working as part of a wider team but also able to manage their own time and workload. The successful applicant will need access to transport. The successful applicant will have a personal style that is in line with Neighbourhood Watch’s vision and values. Someone who is supportive, approachable, responsible, reliable, and personable.

They will be passionate about the role of volunteers within the crime prevention community.

Who you are:

You will be passionate about the role of volunteers within the crime prevention community, a proactive team member who is enthusiastic about volunteering and can motivate and inspire a team of volunteers.

You’ll be good at:

• communicating vision and values to individuals and large groups
• recruiting and inspiring volunteers
• managing your own time and workload
• working in a geographically dispersed team

You’ll be:

• passionate about the role of volunteers within the crime prevention community
• very approachable, responsible, reliable and personable

You’ll have

• A strong and demonstrable commitment to the aims and values of Neighbourhood Watch.
• A clear understanding and demonstrable commitment to promotion of equality and diversity
• A full, clean UK driving license and use of a car

You’ll have experience of:

• Coordinating volunteers

Benefits of working for Neighbourhood Watch include:

• Flexible working hours
• Stakeholder Pension
• Cyclescheme
• Techscheme

At the heart of our fundraising and marketing strategy is a real focus on building lasting, meaningful, and relevant relationships with all our supporters, demonstrating the importance and value of the contributions that they make. Our Individual Giving programme makes up a considerable proportion of our total income and the primary responsibility for this role is providing important support for this vital programme. You’ll love talking to our supporters, taking time to understand them, listen to what they are interested in and making sure they feel valued. Starlight’s reputation for supporter care will really matter to you and you’ll naturally want to be accurate, efficient and effective in dealing 3 with queries, handling and recording donations on CRM and ensuring that appropriate and timely responses are sent to all supporters. You’ll also enjoy developing your fundraising skills and supporting Individual Giving activities to ensure we are delivering the best activities for our supporters to drive more donations. With your experience and expertise, you’ll support our reputation for positive, warm touchpoints and excellent customer service.

EDUCATION FOR ALL MOROCCO has been fundrasing for over two decades, to enable girls living in the High Atlas mountains to access fulltime education, by providing boarding accomodation near to their senior schools.  Five of our six houses were destroyed in the September 2023 High Atlas earthquake. Miraculously they were all empty at the time of the disaster. Due to the extraordinary generosity of donors, EFA has substantial funds to support an extensive program of rebuilding

As Finance & Operations Administrator you will have a key role to play working closely with the trustees and Head of Fundraising & Communications to co-ordinate activities,  to ensure day to day operations in the UK run smoothly.  

The role as advertised covers a broad range of activities. However there will be peaks and troughs of workload. 

This job is for you if you are:

-  A qualified accountant or bookkeeper with experience of Xero ideal (training can be provided).

- Confident working with Microsoft Office (Excel & Word) & Shared drive (eg, GoogleDocs).

- Comfortable working with a variety of IT packages, or learning how to do so 

- Very organised, able to take the initiative, able to work independently.

- Experienced working in a small but ambitious organisation, or are confident you can adapt to such an environment

- Able to be flexible in terms of work load.

In a typical month you’ll:

-  Support the Chair of Finance; preparing monthly accounts. Processing receipts and payments for bank reconciliation; invoices and expense claims.   Filing finance documentation. Maintian the restricted v unrestricted donation records, Gift Aid schedules, HMRC returns.

-  Support  the Head of Fund Raising and Communications, liaising with donors (sending receipts, requests for information), researching potential donors, preparing grant applications, ordering brochures and marketing information. Acting as a day to day point of contact. 

- Support the Chair and Vice Chair of Trustees;  helping to prepare and distribute monthly meeting agendas, supporting papers, co-ordinating virtual meeting schedule, drafting and distributing minutes, .- 

-  Support the Chair of Governance ensuring Trustee and Staff Handbooks (policies and protocols), risk register, are uptodate and accessible via the website portal. Lead the administration process for the recruitment of trustees and staff, including the preparation of candidate packs, advertising, induction. Oversight of the EFA Partnership Agreements.

- Support the Chair of Educaton re liaison with relevant external auditors (safeguarding, health and safety, risk). Linking with Moroccan partners to agree on timing and arrangements for audit visits. Ensuring reports are available to trustees as agreed. 

- General ad hoc support to trustees, staff and external stakeholders as required. 

Position: Finance & Operations Administrator

Responsible: to The Chair of Finance 

Location: Remote

Hours: 20hrs per week (flexible).

Salary: £24,000£30,000 per annum. Pro Rata 0.3 

Annual leave and benefits: 

28 days annual leave for fulltime (not including bank holidays) (pro rata)

Pension Scheme with matched contributions of 6% after 3 months

How to apply 

Click the Quick Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivations. 

First-round interviews will take place in the week commencing 24th June. 

Closing date 19th June 2024. 

EFA is committed to safeguarding children. We are looking for people that can bring different perspectives and experiences. We are unable to offer visa sponsorship to candidates living outside of the UK

This is an exciting opportunity to join our friendly Healthwatch Redbridge team as we advance to the next phase of our work.

The post holder will be highly organised and motivated with strong administrative and social media experience to support the team’s daily activities.

You will be part of a team that has a real say in developing health and social care services and liaises with senior professionals and clinicians to help deliver change for local people.

Main aims of the role:

• Work collaboratively with the Chief Executive Officer, HWR Board, Staff and Volunteers to develop print and digital communications and printed materials to support the work of Healthwatch and its outreach and engagement activities.

• Develop relationships with sector, national and local media

• Ensure a consistent brand and identity is maintained and support colleagues to ensure quality communications across all products and initiatives.

• Manage the HWR digital and print communications channels, such as enewsletters, social media and print newsletters. • Ensure and maintain the online/ Web presence of Healthwatch including Twitter and LinkedIn

• Secure local, regional and national press coverage of HWR work in a variety of publications.

• Support and sustain information, advice, and signposting services to ensure individuals are directed to appropriate health and social care services.

• Promote equality, diversity and inclusion by ensuring that communications are accessible to all segments of society.

• Publicise volunteer opportunities and their role in improving the delivery of health and social care services.

• Ensure compliance with Healthwatch England brand guidelines and protocols.

• Co-ordinate the design and production of press releases, information and promotional materials required by the team.

• Assist the CEO and the team with the production of reports as required.

• Review and monitor materials produced by other organisations and feedback areas of potential interest to the team.

• Provide general admin cover for the Healthwatch Redbridge office – answering telephones, dealing with general enquiries and visitors to the office.

Main activities of the role:

• Collate copy, edit content, design, and launch print reports on the work of Healthwatch.

• Collaborate with staff across Healthwatch to develop outstanding digital and print content for all HWR channels.

• Collate, develop, and manage content for the HWR website and ensure the website is kept up to date.

• Collate, develop, and manage content for Healthwatch email marketing.

• Manage the HWR social media presence with engaging content.

• Support the delivery of Healthwatch events and engagement programme.

• Monitor effectiveness and impact of all communications activities, making recommendations for change.

Please see attached PDF for full details.

We are looking for someone to join our busy communications team, helping with all aspects of our communications and marketing; telling the story of International Mission to Jewish People and engaging more people to support what we do.  

International Mission to Jewish People has been at the cutting edge of mission to Jewish people since 1842. Our UK office is looking for an experienced Communications Officer to help our Communications Team drive our message forward.

If you share our vision and values and you have the right gifts, this is a great opportunity for you to be part of our team. The successful applicant will be responsible for helping to communicate the stories, passion and ministry of International Mission to Jewish People effectively to a wide audience.

This is a fantastic role, representative of our passionate commitment to communicate the Good News of Jesus to the Jewish people. You will need to share that passion.

You will need to develop a strong grasp of our mission and an understanding of the different expressions of the Christian faith. It is therefore an occupational requirement for the holder of this post to be a Christian, who personally subscribes to the Organisation’s statement of faith, and who fully supports its mission objectives.

The person we are looking for will have excellent communication skills, a keen eye for detail, a willingness to learn and an understanding of delivering communications across a range of media from print to digital. You will need to be a self-motivated person and ready to assist the delivery of our message across different communication platforms. You will help to create copy and content that increases our direct marketing and communications impact, while also assisting with the administrative functions of the Communications team. You must also know how to work collaboratively internally and externally and have a positive, pro-active ‘can-do’ attitude.

If you think you are the person we are looking for and feel inspired by the prospect of being part of our dynamic Christian ministry at this exciting time, we want to hear from you.  We recommend that you evidence how you meet the requirements of the Job Description and Person Specification. All applications will be treated in confidence.

• CV’s will not be accepted without a completed application form.
• Please note that we can only consider candidates with the right to work in the UK.
• Strictly no agencies please.
• Only shortlisted candidates will be contacted.

We are seeking a detail-oriented and motivated Junior CRM & System Administrator to manage the configuration and operation of our Customer Relationship Management (CRM) system. This role involves ensuring the CRM is optimized for data integrity, user efficiency, and effective communication with members and stakeholders. The ideal candidate will have a foundational understanding of CRM systems, be comfortable with data management, and possess strong organisational and communication skills. Experience of CiviCRM is highly desirable.

About Open Age:

Open Age was established in 1993 and we’re now celebrating 30 years of championing an active life for older people. Each week we run a wide range of activities for older people from our own three centres, online and over 60 other community venues. From boxing to ballet, baking to blogging - Open Age’s array of activities improves the physical and mental wellbeing of our members.

What you get in return

You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of older people.

We offer 25 days leave (pro rata) plus bank holidays and 1 extra day off for your Birthday and office closure over Christmas.

Employer and employee contribution to pension in line with auto-enrolment pension requirement, 3% employer contribution

Hybrid working, offering a flexible combination of office and home-based working.

Access to the Cycle to Work Scheme through salary sacrifice.

We are London Healthy Workplace Award accredited and proactively invest in the health and wellbeing of employees supporting fair employment practices and a better workplace. 

Regular staff social events.

Training opportunities.

Vacancy Reference Number:

EVC/FR/UK-R1

Position Title:

Events & Volunteer Coordinator

Department:

UK Events and Volunteers

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary Range:

£22,000-£24,999 per annum (commensurate with experience)

Terms of Employment:

12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period)

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than 24th June 2024

Approx. Interview & Role Commencement Date(s):

• Interviews: As and when strong candidates identified

• Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold either a ‘In-Person’ or Online Interview (via MS Teams, Zoom or Skype) with Muslim Hands; therefore, please familiarise yourself with MS Teams, Zoom or Skype prior to submitting your Application.

Other Information:

Muslim Hands is an international aid agency and NGO dedicated to providing humanitarian assistance, sustainable development, and education to communities in need worldwide. With a presence in over 40 countries, we strive to alleviate poverty, empower marginalised individuals, and respond to emergency situations with compassion and expertise. 

Role Overview:

The post-holder will be working closely with other members of the Fundraising Department to gain exposure for the charity and the fundraising campaigns run throughout the year.

The Events and Volunteer team is essential to the growth of Muslim Hands both in raising awareness via our events which host thousands of people throughout the year, increasing awareness of our work and generating donations. The post-holder’s role will be central in expanding this and helping further the reach of Muslim Hands.

Main Responsibilities:

• To be the first point of contact for enquires in volunteering and events for post-holder’s local area.

• To support, manage and supervise the recruitment of volunteers.

• To equip head volunteers with the knowledge, motivation and understanding to carry out their role within the community on behalf of Muslim Hands.

• To work closely with key volunteers and groups to maximise Muslim Hands’ presence and work in the local community.

• To support our flagship events in post-holder’s local area including Gaza Winter Walk, Ramadan activities and a range of outdoor and international events.

• To organise and be responsible for local events in post-holder’s area in order to maximise Muslim Hands presence and raise funds for various projects.

• To arrange and attend masjid collections and make announcements to the congregation in the masjid.

• To build relationships with key groups and businesses in post-holder’s local area such as schools, scout groups and supermarkets.

• Ensure that all practices of the work carried out is clearly planned, monitored and evaluated in.

• Ensure all activity is conducted within up-to-date policies including health and safety and data management.

• To work closely with the Events and Volunteer Assistant Manager and the broader Fundraising team.

• To undertake (/progress towards undertaking) all tasks and duties in an effective, efficient, transparent, and wholly accountable manner.

• To undertake any reasonable responsibilities as required by line manager.

• To promote and adhere to all Muslim Hands’ Policies and Codes of Practices.

• To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct

• To support with other Fundraising activities from time-to-time, committing to partake in approximately Live-TV-Appeals during our peak periods.

• To undertake any reasonable responsibilities as required by Line Manager

• To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices

This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.

Essential: Ideal Candidate will:

• Right to work in the UK

• DBS Certificate at suitable level / undertaking to cooperate to obtain a DBS Certificate at suitable level

• Self-motivated

• Approachable with great leadership skills and initiative

• Excellent communication skills

• Knowledge of database management 

• Be honest and willing to travel to meet with volunteers and work flexible hours.

• Be proficient in IT, with strong working knowledge of Microsoft Office, including Word, Excel, and PowerPoint.

• Be adequately experienced in supporting advertising and executing successful events.

• Possess suitable record keeping and administrative skills

• Possess a flexible approach to tasks and responsibilities.

• Possess a high level of self-motivation 

Desirable:

• Access to a car with business insurance

• Direct role experience

• Familiarity of UK Events and Volunteers department’s activities 

• An awareness of Health and Safety values.

• Multilingual Skills

Deadline for applications is 24th June 2024 however we reserve the right to end the application procedure early should the right candidate be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful. 

We are looking for a Communications Assistant to join our small but mighty team, that enjoy working together to support our voluntary, community and social enterprise (VCSE) sector here in Cornwall and the Isles of Scilly.

This is a new role to deliver projects to raise our profile, enhance our brand visibility, drive engagement, raise income and help us to develop positive relationships with our key stakeholders and audiences. This role would suit a graduate and is an entry-level position into communications and marketing.

The successful applicant will provide day-to-day communications, media, and events support to the wider organisation and promote our service delivery and coordination of our communication inbox.

This role will be mainly home-based, but you must be based in Cornwall and able to attend regular team meetings and events as necessary.

Please visit our website to apply and to download a full job description.

About Cornwall VSF

Cornwall VSF’s role is to connect, support and promote the voluntary, community and social enterprise sector (VCSE) in Cornwall and the Isles of Scilly. We have strong productive relationships with a wide range of stakeholders in Cornwall including a range of public sector organisations.

We represent the VCSE on all executive Boards ensuring the VCSE voice remains clear and influential. We broker and facilitate VCSE partnership working through our strategic, thematic, and local alliances.

We undertake surveys, consultation events, facilitate issue-based workstreams etc. to raise consciousness of the issues, barriers and constraints facing the VCSE sector. Collectively we can positively affect change and bring about transformation.

We have a wide range of communication channels and styles to suit the needs of a diverse audience. We send regular e-newsletters to members with relevant information and updates for VCSE organisations of every size and interest. We also share news from our members through this vital resource and via our social media outlets.

We host events and conferences to keep people up to speed on the latest developments they need to know. These include workshops, training, and networking opportunities.

Please note: Provisional interview dates are set for Monday 1 July and Tuesday 2 July – please only apply for the role if you are able to be available on these dates.

Are you an experienced community organiser looking to make a real difference in an urban community, particularly with BAME and marginalised groups? Are you a strategic thinker, a doer, and a people-person?

Join Big Local Works (BLW) as our Community Organiser – Enterprise and Engagement.

Based on a recently refurbished historic market, we want to develop a people-powered regeneration, led by and for local residents, to sit alongside extensive property development happening in the area. 

This new post, funded by the Esmee Fairbairn Charity, requires a skilled and energetic individual to harness and stimulate community energies.

Our approach focuses on involving people from diverse backgrounds and encouraging them to develop their own enterprises and initiatives, especially (although exclusively) related to micro-enterprise and economic participation. We want local people's voices to be heard, but more than that - we want them to take an active part in a community's regeneration..

We strongly encourage applicants from minority/marginalised communities, and value personal experience and connection to our mission alongside professional skills.

General Information

Big Local Works (BLW) is a community-focused economic inclusion charity based in Bermondsey, South East London. We want to help create a thriving, inclusive local economy and community in which everyone can participate.

To make this happen, we maximise local people’s financial and economic wellbeing to reduce poverty and hardship, and give them support to find sustainable, active routes out of poverty, including through employment and enterprise.

We deliver our support in the community through three main services:

• Expert welfare and benefits advice and advocacy for local people experiencing poverty and hardship
• Employability Skills training and coaching to help people access ways of increasing their earned income
• Start-up and enterprise support for clients who wish to start trading on the local ‘Blue Market’

People Powered Regeneration

As well as continuing to offer an ever-wider range of individual support, we now have a strategic vision to create a ‘people-powered regeneration’ in an area already undergoing massive redevelopment by property developers.

In July 2019, a community campaign was successful in securing £2m funding from the GLA for the ‘Made in Bermondsey’ regeneration project centred on making key improvements to the local market place, the Blue Market in South Bermondsey.

Final works were completed in July 2022 and the market now has a first-class infrastructure for traders, local residents and visitors to use and enjoy the Blue Market place. The market also showcases a vision of a better future for the local area: a more prosperous, resilient and connected local community where people come together to trade, socialise, and celebrate across the diverse boundaries. We need to pay special attention to BAME, and recent migrant, communities who have begun to settle in Bermondsey after many years of exclusion.

Through our work, we seek to empower local people, encourage enterprise and community activity, and support the regeneration of an area that has long suffered from the effects of deprivation. Most recently, we have been successful in securing £200,000 from the Esmee Fairbairn Charity for strategy and community engagement support in the local area.

Our key goals are:

• Local people have more say over the changes in their local community.

This means that local people are actively involved in the development of place-based community assets, enterprises and projects. Local people will have more influence on local development and regeneration.

• ·A more diverse range of local people work together to improve their community.

This means community members from a wider range of backgrounds become active citizens. There are better relationships and increased collaboration between local stakeholders.

• People feel proud of their local area, and hopeful for the future.

This means stories and messages about the area are more inclusive and welcoming of diverse perspectives and communities. People are better informed, and know more about the opportunities and assets in their local community.

Community Organiser – Enterprise and Engagement

Over the past 2 years, we’ve undertaken in-depth research and community mapping to understand our area's needs, assets and lived experiences.

This role has three key responsibilities:

1. Outreach and engagement with local communities to help them build a stronger voice during regeneration

2. Supporting the development of new initiatives by local people, focused on microenterprise and wider community activity

3. Ensuring that a wider range of local people are involved and included in community activity, and their voices heard – especially those from marginalized communities

Key Tasks include

Role overview:

• Apply recognised community organising principles and practices to support the development of new initiatives in the local area.
• Broker collaborations and relationships between local groups, helping them develop a shared voice during regeneration.
• Identify and develop active citizens, and support them to develop and deliver their own individual and shared community Initiatives, including those focused on enterprise and wider community activity
• Facilitate groups and provide ‘servant leadership’ for community groups where appropriate, managing conflict effectively
• Develop effective and positive relationships with local stakeholders (including, for example, local councillors, community networks and leaders, and partner organisations), communicating assertively, and with diplomacy and tact.
• Organise Events: Plan and host events, both online and in person, to strengthen community ties and increase visibility.
• Work closely with the Business Improvement District, local charities and businesses and key strategic partners to help us achieve the overall aims of the People-Powered Regeneration
• Build and maintain a network of contacts among our priority groups and communicate efficiently with each one
• Lead on day to day local communications and marketing, supporting the development of newsletters and online content, with appropriate support and resource
• Contribute to research and evaluation across activities to ensure our work has the best possible impact
• Represent the work to existing and potential supporters, and the local community, to secure buy-in and support for the programme

Person Specification: (Key Skills that would help you in this role)

Skills, knowledge and experience

• Experience of developing relationships with a range of different and diverse community groups especially focusing on historically marginalised groups, especially BAME and recent migrant communities, as well as communities of faith, LGBT+ people, and others.
• A strong understanding of, and commitment to, the principles and practices of equalities, diversity and inclusion and how these relate to community organising.
• Demonstrable experience of maintaining strong working relationships with a wide range of stakeholders.
• Ability to work independently and proactively; with effective time management and prioritisation skills, to be able to multitask.
• Ability to communicate confidently, professionally, and approachably.
• Demonstrable high-quality writing skills and experience of using digital technologies for marketing and community engagement (such as social media, website content management eg. Wordpress, Squarespace).
• Experience of managing a budget.
• Professional IT skills including confidence using Microsoft Office and Google Drive

Personal qualities

• A people-person who actively enjoys getting out and meeting people     
• An enterprising person who wants to help people make new things happen
• Somebody with enthusiasm and passion, but also an ability to focus
• Somebody who enjoys working both alone and as part of a team, with the ability to inspire, motivate and work collaboratively with others.

Desirable:

• We would particularly welcome those with experience of applying one or more recognised community organising frameworks.
• We would particularly welcome those with experience of supporting enterprise, as well as social/ community-focused activity.

If you feel that your skills and experience do not fully meet the criteria as listed in the Job Description but that you have other relevant skills and experience that would support you in this role, please do apply and note these in your application.

You will benefit from

• 25 days holiday a year plus bank holidays
• A great working environment and culture within a small, but growing, charity dedicated to improving lives in our community

Working pattern

• While there is scope for working from home on some tasks, you will need to be present in our centre, on the market, and out and about in the community for a good proportion of your time.
• There will be a need to work flexibly, including some evenings and some weekends, for which time off in lieu will be given.

If you are passionate about supporting individuals and communities facing poverty and improving their lives, and have the skills and experience required for this role, please apply.

We present work for everyone and we welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled, or other marginalized communities. By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs, we can continue to look at the world with fresh eyes and find new ways of doing things. 

ABOUT COMMUNICATIONS INC

Communications INC is a team of highly skilled professionals who make a positive impact in the world through hard work, collaboration and commitment.
We are a small communications agency with big ideas, which works with non-profits around the globe. We put our specialist experience and wide-ranging network of contacts to work for our clients, addressing social and environmental issues across the globe, yet we remain approachable, adaptable and passionate.

PURPOSE OF THE ROLE
Communications INC’s Delivery Coordinator is a dynamic and creative professional with great organisational skills. The role holder demonstrates expertise in project management, balancing tight deadlines and budgets to produce high quality materials for a wide portfolio of clients. 
The role holder works closely with their Delivery team colleagues and Account Managers to create materials that advance a portfolio of clients, projects and campaigns’ communications efforts. 
Alongside the Production Manager, the Delivery Coordinator drives forward production of innovative, attention grabbing written and visual content for print and digital applications and is a champion for enhancing systems and processes within the team.

KEY RESPONSIBILITIES
Production
- Coordination of end-to-end production processes for campaign materials, including videos, graphics, and print collateral.
- Support the liaison with external vendors, printers, and suppliers to ensure timely delivery of materials.
- Assist in sourcing and evaluating new suppliers aligned with the Communications INC's values and the values of environmental and social responsibility.
- Contribute to the request for estimates from sustainable suppliers, aligning with project timelines and budgets.
- Coordinate client requests for media and OOH advertising, liaising with designers, advertising agencies and the client as needed.
- Produce and manage production briefs, timeline and budgets as required.
- Source high-quality images for campaigns while adhering to copyright and licensing regulations.
- Maintain a comprehensive database of licensed images and provide proper documentation for usage rights.
- Manage and organise a centralised filing system for final product files, ensuring easy accessibility and version control.
- Support team with proofreading requests.
- Maintain a keen eye for detail across all deliverables, ensuring delivery of the highest quality materials.
- Project management and lead on clients and projects to be agreed.

Creative
- Basic design and layout for assets such as event invites, save the dates, social tiles, factsheets, business cards, PPT decks.
- Basic video-editing for social media including adding subtitles, intro/outros.

Digital
- Support the coordination of digital asset management and distribution for campaign content across various online platforms, optimising for different channels.
- Maintain clients' websites to ensure they are kept up to date with the latest content,news stories, and blogs using CMS platforms. Serves as main content uploader to clients’ websites, ensuring accuracy, consistency and adherence to brand guidelines and SEO best practices.
- Assist with the coordination of email newsletters using CRM platforms as needed.
- Collaborate with senior team members, web developers, and designers in the planning, execution, and maintenance of web design and development projects.
- Work with creative teams to provide support in creating visually compelling content for events.

General delivery duties
- Collaborate with virtual, cross-functional teams to accomplish organisational, project and campaign objectives.
- Proactively contribute to campaign logistics and general administration.
- Provide input into overall delivery strategies.
- Work alongside the team to troubleshoot and resolve any production or digital delivery issues that may arise during the campaign lifecycle.
- Provide timely handover of delivery materials to colleagues and management when going on leave.
- Proactively monitor delivery processes and systems through reporting and feedback.
- Carry out ad hoc duties as requested by Directors and Production Manager.
- Project manage and lead on delivery-related projects as requested by Directors and Production Manager.
- Attend key events on behalf of a range of clients, performing ad hoc delivery duties as required.
- Promote equality and diversity in all aspects of your work by developing and maintaining positive working relationships, ensuring that colleagues, consultants and clients are treated fairly and with respect/dignity.

PERSON SPECIFICATION
Essential requirements
- Familiarity with wordpress and/or a similar CMS.
- Experience with SEO/SEM and digital marketing campaigns.
- Video-editing experience.
- Strong design/layout skills.
- Ability to handle multiple priorities and thrive in a high change, international, and virtual work environment.
- A can-do attitude, with an ability to keep calm under pressure and to use your own initiative, good at prioritising, managing reactive work, balancing multiple requirements and adapting to new situations.
- A flexible, reliable and conscientious approach, with the ability to work independently and as part of a small virtual team.
- Demonstrates a ‘value add’ mindset by harnessing knowledge of the team, the client base and Comms INC offerings to deliver excellent output and client experience.
- Ability to work methodically and meet deadlines.
- Strong organisational skills.
- Excellent communication and writing skills.
- Flexible and creative thinker with strong problem-solving skills.
- Interest and commitment to the environment.

Desirable requirements
- Demonstrated understanding of key ocean and ocean-climate issues.
- Experience working with NGOs.
- Languages.

TO APPLY | please send your CV and a covering letter detailing your interest and suitability for the role.

Stories and Media Officer

We have an exciting opportunity for an experienced storyteller to show the impact of live music in healthcare through the voices of the charity’s diverse community. This could be people who have experienced the live music, their family members, health and care staff, musicians or other stakeholders.

The Stories and Media Officer will be skilled at telling stories in different ways for a variety of audiences and channels. They will demonstrate human connection and the power of music to create special moments and memories.

This is a remote, part-time role, offering some amazing benefits!

Position: Stories and Media Officer

Location: Remote (UK Wide)

Hours: Part time, 22.5 to 26 hours per week

Salary: £26,000 - £28,000 pro rata, per annum

Contract: Permanent

Closing Date: Tuesday 25 June

Interviews: Thursday 4 July via Zoom

The Role

You will build trust with people the charity is sharing a story on behalf of and foster lasting relationships. You will manage media contacts, seeking out relevant opportunities in the press and work with partners on features.

Main duties and responsibilities include:

• Lead on storytelling - writing effective and powerful stories to meet the needs of different functions, including fundraising materials, direct marketing, social media, sector reports and events, press opportunities, website features and publications.
• Attend live music experiences to conduct interviews and facilitate photography/filming etc
• Proactively identify and propose opportunities where stories can support and amplify the work of the charity, increasing awareness and supporting fundraising and impact reporting.
• Work within the communications team to facilitate social media and video content
• Manage a database of stories, case studies and quotes

About You

You will have experience of working across organisations to gather powerful and impactful stories and of building and maintaining relationships with different stakeholders. You will have a proven track record of successfully selling stories into local media and of managing stories in a database, including measuring and reporting on campaign performance.

Why join the team?

You will be offered on the job training and support for your development alongside other fantastic benefits:

• Opportunity to work your hours flexibly
• 35 days annual leave per year (pro rata) including the opportunity to take most bank holidays when you choose
• Employer pension contribution of up to 6%
• Employee assistance programme
• Enhanced Maternity Pay
• Budget for personal development and training
• Positive organisation culture with a firm understanding of supporting remote (hybrid) teams
• Opportunity to help share live music with people who may not otherwise get to experience it.  

When applying for this role you will be asked to submit a CV and Covering letter of no more than 2 sides of A4.

About the Organisation

The charity seeks to share joy through live music with people receiving care or treatment in healthcare settings across the UK, including those who are vulnerable, the elderly, those with dementia and in critical care.

Skilled musicians are carefully selected through a process of audition. Sessions are tailored to the both the setting and the audience to ensure that they can reach and connect people, encourage communication and meaningful interactions and evoke emotions and memories to make people feel good one tune at a time.

The successful applicants will require a DBS (Disclosure and Barring Service) or equivalent check.

The charity is committed to becoming an organisation that reflects society and promotes diversity and inclusion, and would particularly welcome applications from people who are currently under-represented, including disabled people and those from Black, Asian and other minority ethnic communities.

You may have experience in areas such as Media, Stories, Content, Communications, Digital, Marketing, Marketing and Communications, Digital Marketing, Digital Communications, Media and Content, Content Creator, Media Officer, Stories Officer, Content Officer, Communications Officer, Digital Officer, Marketing Officer, Marketing and Communications Officer, Digital Marketing Officer, Digital Communications Officer, Fundraising, Media and Content Officer, Journalist.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Membership Specialist

Would you like to work in a dynamic forward-looking organisation, where you can help to advance, promote, and maintain high standards of practice of psychotherapy and psychotherapeutic counselling for the benefit of all?

Position: Membership Specialist

Location: Hybrid/London (in the office at least once per month on average)

Contract: Permanent

Hours: Full and part time hours considered

Salary: £29,624 per annum (FTE) (pro rata for part time hours)

Closing Date: 13th June 2024

Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.

About the Role

As a membership specialist, you will be a responsible member of our membership team, providing a frontline service for customer enquiries. Primarily, this involves administering the UKCP membership register by efficiently processing admissions, exits, and renewals, while utilising customer service skills to offer a professional and contemporary service. This role also includes responsibility for capturing essential data and processing associated transactions.

Key responsibilities include:

• Provide general enquiry services to members, non-members, and members of the general public, including being part of a pool of staff responsible for dealing with enquiries by telephone, emails, social media, and postal enquiries.
• Develop and maintain a broad understanding of the administration and regulatory procedures relevant to the updating of member records, admission to a category of membership, and processing of subscription details. Such day-to-day activities require the ability to follow defined operations to a consistently high standard.
• Ensure accurate and timely processing of applications for UKCP membership, following defined guidelines and processes. Produce reports from CRM systems as required.
• Be responsible for the administration of the renewal process for individual members, ensuring renewals, reminders, generating certificates, and lapsing are carried out accurately within specified timescales.
• Proactively identify and suggest feedback and ideas about new membership grades, member benefits, and new products and services to managers.
• Actively pursue the retention and recruitment of members and encourage the uptake of benefits and services by members and non-members alike.
• Proactively market membership services, providing consultative advice on the range of services and benefits related to membership grades.

About You

The role will suit you if you are comfortable with a fast-paced environment, like working with data, and enjoy interacting with members.

You will suit us if you can prioritise your work, have great attention to detail and excellent organisational, interpersonal and communication skills. 

You will need to have the following skills and experience:

• Minimum of 1 years’ experience in a similar remote customer service role.
• Confident using technology and software applications, with experience of working with databases, emails, documents, spreadsheets, and videocalls.
• Strong communication skills, both written and verbal, with experience in working with remote team members and stakeholders.
• Demonstrated ability to work collaboratively with colleagues, share responsibilities, and support one another in achieving common goals.
• Demonstrated ability to consistently meet and exceed targets, in areas such as email and telephone quotas for example.
• Ability to work independently with minimal supervision, making well-informed decisions, and taking ownership of tasks and projects.

About the Organisation

The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for our members, we are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all.

This is an exciting time to join as the organisation is currently consulting on a new organisational strategy, to be launched in autumn 2024.

You may have experience in areas such as: Membership Assistant, Member Services, Membership Development Manager, Membership Marketing Manager, Membership Database Manager, Membership Engagement Manager, Head of Global Membership Services, Membership & Communications Manager, Global Senior Manager Membership Planning, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Do you want to be part of making a difference to, and supporting, the voluntary, community and social enterprise (VCSE) sector across Hampshire?

We are seeking an enthusiastic, flexible and organised Communications Lead to join our existing Communications team and support our communications and engagement.

The Communications Lead will provide leadership and guidance with the planning, delivery and monitoring of Action Hampshire’s communication activities. This role will act as a key member of our communications team, providing coaching support to the Communications Officer and Communications Administrator. This is a multi-faceted role, with opportunity to grow and develop. You’ll work across the organisation, involved in many different projects and collaborating with colleagues across the team.

We are looking for someone with a creative eye, good interpersonal skills and excellent attention to detail who can communicate effectively. A key part of the role will involve implementing our Comms strategy and efficiently monitoring and making steps to improve our audience reach through our comms channels (including social media, email marketing, website and media contacts).

Key tasks include:

• To maintain and implement a communications strategy which supports Action Hampshire’s strategic plan and continue identifying opportunities to strengthen Action Hampshire’s brand awareness, reach and presence
• To provide support to the team enabling the delivery of high quality, engaging and informative content for the Action Hampshire website, newsletter and social media platforms
• To provide senior communications advice and coaching support to the Communications Officer and Communications Administrator
• Track, monitor and report on digital activity to measure impact and maximise effectiveness of Action Hampshire's reach and engagement
• Work collaboratively with colleagues across the organisation and build relationships with our members and users

PLEASE only read on if you are a people person who is full of energy with a passion for making a difference to people experincing homelessness in Bedford. If this is you and you are a fantastic fundraiser please apply!

Job title: Fundraising Officer

Location: Bedford (Prebend Centre), with outreach to Bedford

Contract:  24 months

Salary: £29,605 per annum

About Us:

SMART CJS has been providing life-changing services to individuals with complex needs since 1996. Our purpose is to offer immediate support and long-term solutions for those experiencing homelessness in Bedford. We strive to prevent homelessness, eliminate stigma, and empower communities through education.

Our vision is a future where homelessness in Bedford is rare, brief, and non-recurring. We aim to ensure every individual has access to safe housing, necessary support services, and opportunities to lead a fulfilling life.

Our mission is to stop the downward spiral to homelessness by offering comprehensive support services shaped by those with lived experience. We provide robust prevention programs, addressing both immediate needs and root causes of homelessness. We respect and support the diverse lifestyle choices of our service users, delivering all interventions with dignity and respect.

The Role:

As our Fundraiser, you will develop and lead our community fundraising strategy, aiming to raise £90,000. You’ll manage individual giving, lead events, engage with local businesses, and inspire community support. Your efforts will help us continue our vital work in Bedford and Milton Keynes.

What We Offer:

• A supportive and passionate team and the chance to make a tangible impact
• Flexible working arrangements, including some home-based work
• 27 days Annual Leave (rising to 30) + Bank Holidays (pro rata)
• Birthdays off
• Generous Pension scheme
• Excellent Development and Growth Opportunities
• Access to a Charity Worker Discount scheme
• Access the company health and wellbeing service including support with mental health, legal advice and more
• Access to an online GP service (same day appointments)

What We’re Looking For:

Proven fundraising experience or a relevant qualification.  Excellent communication and relationship-building skills.  A proactive and driven attitude.  Local knowledge and a connection to the community.  Flexibility to attend events outside normal hours.  A car driver with access to a car.

Join Us:

If you’re ready to use your fundraising skills to change lives and support a charity that puts people first, we’d love to hear from you. Apply now and be part of something special at SMART CJS. The deadline for applications is 31st May 2024, so be quick!