Marketing project manager jobs in brent, derby

Barnsley, with regular travel across South Yorkshire

Ref: EAL-251

Are you a proactive, collaborative and xxx with a proven track record of successfully supporting people into sustainable employment. Dou have experience of managing a caseload and achieving individual set targets for engagement, training and employment outcomes and supporting colleagues to achieve overall project targets?

If so, join St Giles as an Employment Advisor, where you will be responsible for the delivery of casework, employability support and building the foundation for skills and aspirations, as well as creating links with potential employers and employment forums within the region.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role
Our successful candidate will hold and support a caseload of clients, some of facing various forms of adversity, to overcome barriers, increase employability and progress into meaningful and sustainable education, training and employment.  You will be expected to support the promotion of the project internally and externally to support the achievement of targets for engagement and progression onto training, employment and other outcomes, while also developing and delivering engaging one-to-one and group activities.

We will also count on you to establish excellent partnership working with key organisations, employers and partners, plus carry out promotional, marketing, information and recruitment activities to engage clients and build relationships with key partners and stakeholders.  Developing contacts and liaising with external agencies to develop positive working relationships, enabling effective referrals of participants and developing progression opportunities is also a key aspect of the role.

What we are looking for

• Experience providing a person-led support service that responds to individual’s employment and wider needs and aspirations
• Experience of working to high standards of evaluation processes. An understanding of current labour market trends and knowledge of employment rights and contract types
• Minimum Level 3 Advice and Guidance qualification or equivalent
• Ability to holistically support those who face multiple and complex barriers to employment
• In-depth knowledge and awareness of the issues faced by the client group in accessing and sustaining employment and methods that result in positive outcomes
• Experience of monitoring, evidencing and reporting on work with  clients
• Exceptional interpersonal, negotiation and communication skills, written and verbal

Please note: this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply, please visit our website.

Closing date: Rolling basis until role is filled  Interview date: Rolling Basis    

At Evolve Counselling CIO, our mission is professional, accredited mental health talking therapies - at low cost or no-cost - for those who need them most.

Working with adults as private individuals, or through employee wellbeing and assistance schemes, we offer hundreds of remote or face-to-face sessions every month – and demand is growing.

Evolve is growing too. A charitable CIO, we have ambitious plans to extend beyond our Cambridgeshire base, and to find new and better ways to deliver the very best in mental health support for our clients.

The new Business Development lead is crucial to the long-term success and impact of Evolve Counselling.

You will be securing new and existing professional mental health counselling contracts with a range of commercial clients, increasing our engagement with private individuals - either referred to us or independently seeking the best counselling, plus sourcing charitable grants and sponsorships to support our ‘low-cost or no-cost’ ambitions, and building voluntary sector partnerships to further our work.

A good background in charitable fundraising and development, or solid commercial new business/sales management experience, is essential.

This is a part-time role, remote working, but with a requirement to be able to attend frequent on-site meetings concentrated upon Cambridgeshire, Peterborough, and Northamptonshire - as well as across the wider UK.

Salary: £12,500 pro rata for 15 hours a week (£29.2k FTE). Initially 18 months, with the possibility of extension to permanent full-time for on-target performance.

For the full job details and to apply, please contact Margaret Brown or view on our website. 

Application by emailed CV with a covering letter.

The closing date for applications is 3 July 2025 at 12:00 midday.

Are you a great communicator with a heart for meaningful causes? Do you want to help inspire supporters who make a lasting difference? Join Samaritans as our Fundraising Assistant (Legacy & In Memory) and play a key role in growing our legacy giving and in memory fundraising work.

This is a brilliant opportunity to build a career in fundraising, marketing, or supporter care, working with a passionate team and helping us honour the supporters who give in memory of loved ones or leave a gift in their Will.

​

About the Contract

• Permanent Contract
• £30,000 - £32,000 Pro-rata, (£18,000 - £19,200 per annum for 21hrs)
• Part time (21 hours per week)
• Hybrid working: Linked to our Ewell (Surrey) office. There is an option to occasionally work from an office space in London Bridge.
• In-person working: Meeting in person and working collaboratively are things we value. Staff are expected to work in person around 2 days per month.
• We are passionate about flexible working, talk to us about your preferences.

​

About the Role

Legacy and in-memory donations are incredibly special. They help secure Samaritans’ future and celebrate lives with meaning and compassion. In this role, you'll support inspiring campaigns, coordinate supporter communications, and help deliver memorable events. You’ll ensure our supporters feel valued and connected, while gaining hands-on experience in a key area of charity fundraising.

​

• Help deliver impactful legacy and in-memory campaigns
• Manage our Free Wills Service and assist with event planning
• Coordinate supporter journeys and stewardship activities
• Handle supporter emails, phone calls, and event RSVPs with care
• Work with our CRM to manage supporter data and run reports
• Support key processes including thanking, financial admin, and team logistics

​

Full job description available here.

​

About You

• Communicates clearly, kindly, and confidently (in writing, on the phone, and in person)
• Is organised, detail-focused, and good at juggling multiple tasks
• Has experience working with customers or supporters
• Enjoys working collaboratively and building positive relationships
• Is confident with Microsoft Office and open to learning new systems
• Bonus points if you’ve used a CRM system or worked on financial admin—but don’t worry, training will be provided!)

Working at Samaritans

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.​

Being Inclusive

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. We

’re committed to equity, diversity and inclusion and warmly welcome applications from people of all backgrounds and lived experiences. Samaritans is a place where your voice matters. We also recognise the value that people with lived experience bring to our work.​A

Application

If you're organised, kind-hearted, and looking for a role where your work really matters, we’d love to hear from you.

If this sounds like the opportunity for you, please upload your CV and answer the questions in the application. Applications close at midnight on 22 June 2025, with video interviews taking place over 30 June 2025.

Application Questions include;

• Why would you like to work as Fundraising Assistant (Legacy & In Memory) at Samaritans? (Max 100 words)
• This role involves communicating with supporters over the phone, email, in person, and by post. What qualities do you feel are important when communicating with people who may be bereaved or reflecting on their life? (Max 200 words)
• This role involves working with fundraising data and information. Please share an example of how you’ve used a database or other software to manage data (Max 200 words)​

We kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

Apply now and help us create a future where fewer people die by suicide now and help us continue to be there for people when it matters most.

Trees for Cities is the only national charity dedicated to improve lives by planting, protecting and promoting urban trees. We do this by working closely with communities, landowners, partners and funders to deliver transformational change in towns and cities across the UK and overseas. We plant trees in schools, streets, estates, parks and open spaces to create nature-rich urban woodland, hedgerows, orchards, avenues and playgrounds.

Benefitting people and the environment lies at the heart of what we do and this role comes at an exciting time for our organisation. As we enter a critical decade for environmental action, we’re looking for a strategic, ambitious, and collaborative Head of Corporate Fundraising to lead our corporate partnerships programme and secure the vital income needed to power our mission.

This is a unique opportunity to join a passionate, high-performing team at a pivotal moment. With our current strategy, The Turn of Trees (2022–25), coming to a close, and a bold new plan launching later this year, we’re scaling our efforts to drive a movement for tree equity—a future where everyone can enjoy the benefits of trees, no matter where they live. We already work with a range of leading businesses and foundations including BUPA Foundation, CBRE, and Bauer Media, and are seeking a leader who can deepen these partnerships while unlocking ambitious new opportunities.

As Head of Corporate Fundraising, you’ll help shape a bold and proactive fundraising approach, and personally drive high-value partnerships of £100,000+. You’ll combine strategic vision with hands-on leadership—crafting compelling propositions, nurturing long-term collaborations, and ensuring excellence in delivery. You’ll play a critical role in shaping our next phase of income growth, aligned closely with the wider organisational strategy and impact goals.

Trees for Cities is a fantastic place to work. We have a warm, inclusive and vibrant culture, where you will work collaboratively to witness the impact of your work to make a tangible difference in urban communities. If you’re an experienced and passionate corporate fundraiser ready to help build greener, healthier, more resilient cities—this is your moment.

Apply now and join us in growing a future where every street, every school, and every city is alive with trees and the benefit they bring.

For full details on the role and organisation, please download the Appointment Brief, where you will also find contact details of who to speak to should you have questions about the role and recruitment process and details on how to apply.

Closing Date: 29 June 2025

People Beyond Profit conversations: 2-7 July 2025

Panel Interview Dates: 14 & 17 July 2025

As Research Associate you will work in the Corporate Performance Research workstream, which is home to our programmeʼs work on creating and developing methodologies, datasets, and guidance across our projects.

You will be responsible for Forest IQ at a methodological and planning level, enabling the delivery of the platform’s annual plans and releases. Forest IQ brings together aligned, best-in-class, and actionable data on how more than 2,400 major companies are addressing their links to deforestation and associated human rights abuses.

In particular, your work will focus on creating methodologies to enable the ingestion and alignment of a number of datasets, and overseeing the integration of these datasets for the bi-annual data releases.

This is a great role for an experienced research and data lead in the forestry and human rights space, who is also passionate about continuous improvement and following best practice. You will be able to work effectively in the context of a fast-growing and dynamic non-profit delivering on complex and impactful projects around the world.

You will be joining a team of researchers and will have visibility of other research projects too, including how they complement each other and interact, with opportunities to work collaboratively and to share learnings across research.

Finally – as we ask of all colleagues – you will contribute to a culture of kindness, collaboration, rigour and accountability in equal measure. You will come to work with a sense of urgent mission, but one balanced by emotional intelligence in all you do. You will share our conviction that it is not just what we do that matters in our working life, but how we do it too.

To be successful in the role, these things will matter the most:

Essential behavioural competencies:

• Appetite for acquiring new skills and embedding improvements
• Excellent interpersonal skills, working collaboratively
• Solutions-oriented and flexible 

Skills and experience:

Essential

• Experience and strong interest in research work, data stories and analysis, and using data to support decision-making in an applied setting
• Experience producing methodologies and awareness of key methodological concepts
• Detailed knowledge of commodity supply chains and deforestation-risk
• Understanding of corporate assessment methodologies
• Ability to think creatively and identify innovative ways to use existing and new data and metrics to strengthen platforms
• Knowledge of relevant IT packages including everyday office suites

Desirable

• Familiarity with the Accountability Framework Initiative
• Previous experience in applied sustainability research, ideally with focus on corporate performance on deforestation or human rights
• Experience in working on related issues such as corporate social responsibility, and finance
• Previous experience of aligning and synthesising multiple sources of complex information
• Experience of working in multicultural and multilingual teams
• Prior line management experience
• Knowledge of R-scripts, statistical testing/data analysis software would be an advantage

Benefits

Holidays

36 days (including bank/public holidays) for discretionary use across the annual leave year. Option to purchase up to an additional 5 days or equivalent of one week’s leave.

Pension

Employer pension contribution of 8%.

Healthcare cashback plan

Covering dental fees, eye-care, wellbeing, physiotherapy, chiropody and much more – for you and any children. 

Group Life Assurance 

Paying a lump sum of 3 times annual salary

Group Income Protection

Paying 75% of annual salary for up to 2 years (for long term sickness).

Employee Assistance Programme

Which provides free, confidential advice on personal and legal matters.

Other

Huge range of discounts and cashback deals at gyms, restaurants, holidays, and much more.

The Work Rights Centre is looking for a motivated solicitor or barrister to contribute to our growing employment rights programme by providing expert legal advice and casework, and supporting the wider development of the charity and our strategic goals.

This is an ideal opportunity for a candidate with a strong sense of justice, who values impact, teamwork, and the autonomy of working in a diverse and agile team. We can accommodate part-time, flexible and remote work, and offer 28 days of annual leave in addition to a winter holiday break. 

The role

You’ll provide excellent employment legal advice, and support the Head of Employment in supervising our two senior legal advisers. You’ll also use your expertise to create accessible public-facing legal information, deliver training to other advisers, and collaborate with colleagues in the policy team. This is a real opportunity to support vulnerable workers' individual and group claims, while contributing to systemic change.

About you

We seek a qualified solicitor or barrister who shares our mission to end in-work poverty by helping vulnerable workers find justice, and who has: 

• Two years of practising experience in the UK, with some experience in employment law;

• Experience of working in a legal team

• Excellent analytical skills with ability to conduct legal research

• Excellent case management skills

• Excellent client management skills

• Knowledge of, and empathy with, the backgrounds and experiences of migrants and other vulnerable workers.

Please download the job description for full responsibilities and complete person specifications.

How to apply

We are actively interviewing for this role as applications come in, so please apply as soon as you can. 

Please send your CV and Cover Letter by 21st June 2025  and don’t hesitate to reach out with any queries about this opportunity.

The Eikon Charity supports children and young people in Surrey to feel safe, heard, and supported. Through one-to-one support, group work, and programmes in schools, they help children build confidence, resilience, and the skills they will need to navigate life’s challenges.

Following a period of growth, the trusts and foundations team now plays a pivotal role in The Eikon Charity’s £1m income strategy. This Trust Fundraiser role will join a three-person team within the broader Engagement function. With a 50/50 split between account management and new business, the postholder will manage a mix of warm and prospective funders, creating compelling proposals and impact reports to secure mostly restricted income.

The successful candidate will inherit a portfolio with long-standing funders and committed support. With a personal target of £150k, this role offers real scope to uplift existing relationships and secure new ones.

The charity is open to applicants from other fundraising disciplines – whether you’re a confident communicator with excellent writing skills, or an early-career fundraiser ready to develop, this is a great opportunity to make a difference within a collaborative and mission-driven team.

As Trust Fundraiser, you will:

• Deliver c.£150k annually through a balance of account management and new business
• Write tailored funding proposals and detailed reports to secure restricted and unrestricted grants
• Steward relationships with clarity and professionalism, organising funder meetings and engagement opportunities
• Research and develop a pipeline of prospects, focusing on Surrey-based trusts and foundations
• Work closely with delivery and engagement teams to gather insight, data, and stories that bring proposals to life
• Maintain accurate CRM records and contribute to reporting, planning, and internal analysis
• Support strategic planning for the team and contribute to a shared fundraising vision

Ideal skills and experience:

• Fundraising experience, with strengths in written communication and/or relationship management
• Proven ability to write persuasive funding proposals and impact reports, drawing on service delivery data
• Confident in meetings and able to represent an organisation to external stakeholders
• Excellent organisational and time-management skills
• Good working knowledge of CRMs and Microsoft 365
• Interest in services supporting children and young people’s mental health and wellbeing
• A collaborative and proactive approach to working with colleagues across departments

Benefits include:

• 25 days annual leave plus bank holidays
• Enhanced sick leave and pay
• Employee Assistance Programme
• Cycle to Work scheme

We’ve recently refreshed and invested in our fundraising team,creating four fantastic new roles that reflect our bold ambitions for the future. This is an incredible opportunity to join a passionate, purpose-driven charity at a pivotal time — bringing your ideas,energy,and experience to a team that’s all about collaboration, creativity, and making a real difference.

Events Officer 

Annual Salary - £24,000 - £28,500 FTE, (£14,400 - £17,100 pro rata)    
Weekly Hours - 21 hours (part time)    

Reporting To - Community & Events Manager   
Contract Type - Permanent     
Work Location - Primarily based in Guildford (GU1 1TU) with flexible work options.    

BENEFITS - Why Work With Us?

• Generous Holiday Allowance – Enjoy 32 days off a year (Pro rata, including Bank Holidays), with extra days for long service. Plus, we’ll give you your birthday off after your first year – because cake should be mandatory!
• Real Work-Life Balance – We care deeply about your wellbeing and believe in supporting our teams as much as we do the children and families we serve.
• Training That Grows With You – Plus, every team member gets a personal training budget and access to a holistic learning platform to support your development.
• Perks That Make Life Easier – We’ll cover the cost of your DBS check, and you’ll get access to a NEST pension and Simply Health cash plan for everyday healthcare costs.
• Room to Recharge – After 3 years, you’ll be eligible for a career break to refresh, reflect, or do something amazing.

ABOUT US

Challengers is a charity dedicated to transforming the lives of disabled children and young people through the power of play. We provide inclusive, fun, and safe spaces across the Southeast where children aged 2–18 can make friends, enjoy new experiences, and develop vital life skills. Our unique non-exclusion policy ensures that every child, regardless of the complexity of their needs, is welcomed and supported.

DUTIES & RESPONSIBILITIES

As Mass Participation Events Officer (Challenge Events Officer), you will play a key role in engaging supporters to take part in exciting fundraising Challenge Events, from the London Marathon to cycle events and adrenaline fuelled challenges like a sky-dive or abseil, raising vital funds for disabled children and young people. You will be responsible for recruiting participants, providing excellent supporter care throughout their fundraising journey, and ensuring long-term engagement with Challengers, while managing multiple projects to create a smooth, rewarding experience for all. Alongside supporting third-party events, you will leverage your skills in marketing, social media, and event planning to maximise participation and meet ambitious fundraising targets.

Please note: this role is managing and supporting our Challenge Events program (an industry standard term for all walking/running/cycling/adrenaline challenges) and supporting individual supporters who would like to take part in these events. There will be some opportunity to organise our own Challenge Events however, the management of Challengers flagship fundraising events sits within a different role.

You’ll Be Great If...

• You have experience in fundraising, particularly within community and events, and know what it takes to run successful campaigns.
• You’re highly organised with excellent problem-solving skills and attention to detail.
• You can build strong relationships with a wide range of people, from volunteers to donors.
• You understand the challenges faced by disabled children, young people, and their families.
• You’re tech-savvy, confident using Microsoft Office, design tools like Canva, and open to learning new systems quickly.

Confidence can sometimes hold us back from applying for a job- There is no such thing as the perfect candidate.  Challengers is a place where everyone can grow.  We follow equal opportunities so however you identify and whatever your background you bring with you, please apply if this is a role that would make you excited to come into work every day

The Ancient Tree Forum (ATF) is seeking a motivated and organised Technical and Engagement Officer to join our small, friendly and flexible team. This is an exciting opportunity to contribute to a charity dedicated to safeguarding the UK’s ancient and veteran trees, along with their wildlife, heritage and cultural values. 

This role is vital to achieving our strategic outcomes by providing expert technical advice, supporting and collaborating with the Technical Advisory Panel to develop authoritative guidance and publications. You will act as a key contact for public and stakeholder enquiries and contribute technical expertise to ATF’s communications across our website, newsletter, social media and press activity. 

You will engage with sector networks, collaborate with partners and support strategic messaging. This role will help strengthen the charity’s visibility and impact in ancient and veteran tree conservation and protection. 

About Us
Groundwork Cheshire, Lancashire & Merseyside is a community-focused charity committed to changing lives and transforming places. We deliver a wide range of programmes that support people to improve their prospects and wellbeing.

The Opportunity
We’re looking for a passionate and motivated Team Leader to deliver our King’s Trust Team Programme—a 12-week personal development course for young people aged 16–25. This is your chance to make a real difference in the lives of young people who are unemployed or facing personal challenges.

What You’ll Do

• Recruit and support young people through the programme
• Plan and deliver engaging activities, including residentials and community projects
• Provide one-to-one mentoring and support
• Deliver and assess the King’s Trust Certificate in Employment, Teamwork and Community Skills (up to Level 2)
• Work with local partners to enhance the programme
• Promote safeguarding and ensure participant wellbeing

What We’re Looking For

• Experience working with young people or in youth/community development
• Strong leadership, communication, and organisational skills
• A positive, empathetic, and motivational approach
• Ability to work independently and as part of a team
• Commitment to safeguarding and equality
• Access to your own transport

What We Offer

• 25 days annual leave + 1 extra day for Christmas closure
• 8 public holidays
• Flexible working arrangements
• Aviva Auto-Enrolment Pension Scheme
• Employee Assistance Programme
• Ongoing training and development
  
  This role requires a clear Enhanced DBS check.
   

How To Apply
For the full job description and person specification and details on how to apply, please down the Recruitment Pack or visit our website. 

This programme of work, based in Southwark, works among Latin American (Spanish and Portuguese-speaking) communities. The work is aimed at increasing awareness, uptake and understanding of HIV & sexual health testing, condom usage, PrEP uptake, and HIV treatment adherence alongside improving people's general health and wellbeing. The work is sessional and ad hoc, but hours will be between 5-15 hours per month. Shifts will be offered on a rota basis, Monday - Friday, with the possibility of evening and weekend working. This post would suit applicants looking for a flexible work schedule. 

Join our team!

Crohn's & Colitis UK are looking for an experienced, confident, and proactive individual to join our team. You will be an integral part of the charity, leading on the majority of new business within our Corporate Partnerships Team, building your own pipeline, and strategic partnerships, whilst acting as resident expert for external corporate opportunities.

About us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

The role

Salary: £35,000 - £38,000 per annum, depending on experience

Hours: Full-Time (35 hrs per week)

Place of work: Hybrid, with a requirement to attend the office in Hatfield, Hertfordshire, once a month and 4 times a year for our mandatory All Staff Together days.

You will be ambitious in vision, feeling confident to develop strategic multi-year partnerships from the beginning. This is a role you can really make your own and know that your success does make a difference. By succeeding in this, we are helping to build better diagnosis, better care and better lives for everyone affected by Crohn’s Disease and Ulcerative Colitis.

About you

The role is suited to someone who:

• Has a proven new business track-record developing partnerships with commercial and corporate organisations across multiple sectors, ideally operating at five and six figures
• Experience of managing corporate partnerships, ideally from within the charity sector
• Demonstrable knowledge of the commercial sector and how to access decision makers
• Enthusiastic, highly motivated, and a good networker
• Confident in presenting and pitching presentations to a variety of stakeholders via a number of channels
• Both empathetic and resourceful, with an open, honest, and flexible approach to work
• Enjoys a challenge, is self-motivated and is open to new ideas
• Excellent project and time management skills, with the ability to effectively manage competing priorities
• Good numeracy skills and ability to analyse and report on financial performance
• Excellent communication skills, verbal and written and comfortable reaching out to cold contacts via a number of different channels
• Is a strategic thinker, and a team player.
• Is a fantastic communicator, able to build and maintain effective relationships with our stakeholders.
• Has experience of working with databases

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home,  although there will be occasions when you will need to attend face-to-face meetings with, donors, your team, our partner agencies, or several team away-days each year. In addition, the charity meets four times a year at its office in Hatfield (or a location in London) for our mandatory ‘All Staff Together’ days.

Benefits

We offer competitive benefits that include:

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme.

​Location:  Hybrid (can be based from either our Head office, The Grange, Saunderton, Buckinghamshire or from our Northern Centre in Bielby, York)

About us

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

About the role

Are you a creative, practical thinker who thrives on making services better for the people who use them? At Hearing Dogs for Deaf People, we’re looking for a Service Designer to help us shape, improve, and optimise services that make a difference.

This is your chance to join a mission-led team focused on delivering user-centred, inclusive, and insight-driven service experiences for people with hearing loss.

What you’ll be doing:

• Design and improve services using a person-centred approach and real-world user insights
• Work with the Insight & Impact team to understand user needs, and map full user journeys
• Create visual documentation (e.g., personas, journey maps, blueprints) to clearly explain how services work and where improvements can be made
• Support and facilitate prototyping, testing, and piloting of new and existing services
• Use feedback and data to drive continuous improvement
• Collaborate across teams to ensure services are accessible, inclusive, and aligned to real needs
• Help deliver smooth rollouts by supporting staff and volunteers through training and change

About you

You are a curious, collaborative, and solutions-focused designer with a passion for inclusive, user-centred services. You thrive in fast-paced environments where you can bring people together to solve problems and improve the user experience.

Skills and experience:

• Strong foundations in user-centred service design, with a practical understanding of co-design and accessibility
• Skilled at using insight and iteration to inform continuous service improvement and enhance user experience
• Confident in facilitation and co-creation, bringing together staff, volunteers, and people with lived experience to shape solutions
• Experienced in stakeholder engagement and collaboration, working across teams to align services with organisational goals
• Effective problem-solver and visual communicator, able to translate complex service challenges into clear, user-focused designs
• Proven service design experience, including user research, journey mapping, experience design, and applying user-centred design principles

How to apply

As part of the recruitment process, we are requesting:

• A comprehensive CV
• A supporting statement that addresses Knowledge, Skills, Strengths and Behaviours and tells us why you are particularly interested in the role. (Maximum of 2 sides of A4)

Closing date: 27 June 2025

We are offering an exciting opportunity in a Sheffield based charity that has doubled in size in the past 4 years, setting up and acquiring two lettings agencies,  and which continues to grow. Along with the role comes 38 days annual leave, a generous pension and free parking at our Central Sheffield offices.

The Administrator role is full time, 35 hours per week, but part time working will be considered

The person we are looking for –

A. Will care about the work that Nomad does and share very similar values.

B. Will be a great communicator with a positive attitude and a fine sense of humour.

C. Will be an organiser.

D. Will be excited to work under their own steam yet love being part of a dynamic team.

E. Will see what needs to be done and do it!

F. Will be supportive of colleagues when needed, but able to step away when that help is not needed.

G. Will be discrete when presented with highly personal information.

H. Will be flexible and able to juggle tasks.

I. Will love a challenge and always be looking for solutions.

J. Will be professional but always able to “muck in”.

Duties and Responsibilities

1. To buy into, adhere to and promote the values of Nomad Opening Doors.

2. To be a positive and enthusiastic advocate of Nomad and its related projects.

3. To be the first point of contact for Nomad and its subsidiary organisations both in person and on the telephone.

4. To deal with enquiries both in person and on the telephone, directing callers and visitors as appropriate. This will include providing “hosting” to clients, partners and other visitors.

5. To book  prospective tenants in for assessments and tenancy workshops which are usually held weekly.

6. To assist in the preparation of events and meetings including arranging. refreshments, scheduling and booking rooms/venues. This may involve taking the lead as required.

7. To effectively and accurately minute-take Full Team Meetings and other similar meetings as required.

8. To set up and maintain appropriate administration and quality systems, in accordance with policy and contract requirements, including processing necessary paperwork.

9. To maintain comfortable, effective offices including liaising with Business Hub staff as issues arise relating to telephones, utilities, general maintenance and so on.

10.  To maintain stock levels that are appropriate for the smooth function of all project areas including ensuring printer paper and inks are in supply and stationery requirements are met.

11.  To assist the Communications and Fundraising Coordinator with the marketing and publicising of all Nomad’s services including Four Trees Lettings and Clarity Lettings, keeping information up to date and accurate through letters, reports, annual report, updating the web sites and a range of social media.  

12.  To set up client files and prepare assessment packs, sign up packs and client folders where required.

13.  To collate information to assist with regular reporting for all projects and the organisation.

14.  To assist the CEO with the gathering of information to be compiled into a detailed quarterly report to be presented to the Boards of Trustees.

15.  To maintain archiving, filing and storage systems (paper & electronic) where required.

16.  To assist the CEO with H&S checks and any other related accommodation matters.

17.  To assist the CEO with tasks related to data protection and GDPR including researching and booking refresher/update training as required.

18.  To lead on the logistics of such social events as the staff Christmas meal, the staff away day and any other such events that may from time to time be suggested by the staff team.

19.  To assist with research into and support the development of new ideas and opportunities.

20.  To supervise and support volunteers/trainees where required.

21.  To work in line with NOMAD’s policies and procedures.

22.  To undertake any other duties relevant and appropriate to the post.

*Please apply with CV and covering letter explaining your suitability for the role.