Marketing Recruitment Officer Jobs in Home Based

Are you passionate about making a positive impact in the mental health sector? Do you thrive on promoting health equity and ensuring everyone receives the care they deserve? We are looking for a dedicated individual to join us as an SMI Health Checks Promotion Worker in Harrow.

Role Purpose:

• Increase the number of people with severe mental illness (SMI) receiving annual physical health checks
• Raise awareness about the importance of these checks among patients, carers, GP's, and third sector providers
• Reduce barriers to accessing annual physical health checks for those with SMI
• Coordinate personalised care planning, engagement, and psycho-social support for NICE-recommended interventions

Key Responsibilities:

• Promote awareness of SMI annual physical health checks
• Coordinate marketing & engagement activities
• Receive referrals and assist patients in arranging appointments
• Identify and address barriers to access
• Co-produce personalised access support plans
• Collaborate with stakeholders to improve systems and protocols
• Monitor, evaluate, and provide insights for commissioners

Join Us in Making a Positive Impact!

If you are ready to contribute your skills and passion to improving mental health care and reducing inequalities, we want to hear from you! Apply now to become an integral part of our team and help transform lives in the Harrow community.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

We are seeking a full time experienced administrative officer to support our Best Years Hub.  This role will act as the first point of contact for all services users and volunteers who are referred to the hub. 

The ideal candidate will have at least 3 years experience in a similar role, good administrative skills, a pleasant and helpful telephone manner, good attention to details and experience of using all Microsoft packages, WordPress, Canva and all social media platforms.

We support families across London, Surrey and Sussex whose children are facing cancer or a life-challenging condition. We’re there whatever the outcome, for as long as needed, so that no family has to cope alone.

The charity was founded 20 years ago by our now Chief Executive and has grown enormously over that time. We currently have partnerships with 10 hospitals who refer families to us for our support, which ranges from therapies and counselling, to respite holidays and special family experiences.

We’re on a mission to help many more families with seriously ill children to know that they are not alone, and we’ll need brilliant and talented people to share our ambition and make it happen.

About the Role

Post: Corporate Fundraising Manager

Responsible to: Director of Fundraising & Marketing

Responsible for: Corporate Fundraiser(s)

Location: Hampton Court Head Office 

Contract: Permanent

Hours: Full Time/Part-time – 32 - 40 hours

Main Purpose of the Role 

The main objectives of the Corporate Fundraising Manager role is to lead the Corporate Partnerships programme; sourcing, developing and sustaining funding partnerships with a wide range of companies. This is a senior and hands-on role.  You will take responsibility for developing and sustaining your own portfolio of corporate partners working with them to secure significant funds.

Main Areas of Responsibility 

• Implement a corporate strategy which increases income and the number of corporate partners to exceed targets and build the pipeline for future years.

• Provide line management support to the corporate fundraiser(s), including setting objectives, key performance indicators and carrying out appraisals. 

• Secure new business support from companies, taking a strategic and proactive approach to new business development.

• Develop creative and compelling new business pitches, presentations and proposals for a range of corporates including COTY applications, CRM, beneficiary events and cross organisational offers, working closely with the Director of Fundraising & Marketing.

• Develop a dense pipeline of corporate partnership prospects, with a potential focus on locally-based large companies as well as national organisations who consider local charity partnerships.

• Identify and secure opportunities through proactive relationship development and peer to peer introductions.

• Maximise corporate income through exemplary stewardship and strategic development of existing and new corporate partners, including account management, developing and implementing account plans, new ideas and opportunities for income generation.

• Manage income and expenditure budgets to ensure annual targets are met, providing regular reports to the Director of Fundraising & Marketing.

• Manage and oversee the administration linked to corporate fundraising, ensuring information is entered and updated accurately onto Salesforce.

• Undertake other duties that may, from time to time, be necessary and compatible with the nature and grade of this post.

Person Specification

Essential:

· Numerate and literate.

· A proven, impressive track record of delivering corporate / charity partnerships.

· Proven track record in achieving financial and non-financial targets.

· High level fundraising, account management or sales experience in a client facing environment.

· The ability to think strategically and manage a large and complex workload.

· Excellent negotiating and influencing skills.

· Excellent verbal, written and presentation skills.

Desirable:

· Good working knowledge of MS Office and CRM databases.

· Knowledge of the Institute of Fundraising codes of practice.

· Good understanding of budgeting and financial management

· Team player who can work on their own initiative to plan and manage their workload.

· Excellent oral communication skills with a high degree of diplomacy, empathy and confidence.

How to apply

Complete our online job application form including a copy of your current CV. 

Applications will be reviewed as received and interviews will be conducted throughout the recruitment period.  Due to the high volume of applications, we may not be able to provide individual responses to all applicants.  Please note that we are unable to provide sponsorship.  Applicants must possess the necessary right to work eligibility in the UK. 

We need an experienced fundraiser who can research and apply for funding for our projects from a wide range of sources including: grants, s106 developer contributions, sponsorship and corporate volunteering. We have a diverse range of projects to deliver from new play equipment to support for community projects, regeneration schemes and more. 

The role is within a small team that has a focus on Employer Relationships, Job Finding programmes (including our Alumni Job Club and Jobseekers Plus) In Work support for adults in Employment and Employer Training.

In addition to this we manage Employment Autism Employment Autism 

Key Responsibilities: 

1. To lead on running our employability training and Alumni Job Club.

2. To develop workshop structures and learning materials for these in close collaboration with the Development Director and ensure that participant feedback from earlier programmes is incorporated.

3. To line manage Development Job Coaches as needed.

4. To manage and deliver job search sessions.

5. To lease with Employability Lead when participants are ready to move over in In Work Support team.

6. To advertise project opportunities to autistic people throughout London and manage project recruitment and onboarding.

7. To ensure processes are in-place for each project to:- assess each participant’s individual skills and gather baseline data; ensure job matches are appropriate to the individual’s needs and aspirations; and that targets set are relevant and promote new skills and learning; acquire and complete necessary risk assessments to ensure safety of clients, staff and partners.

8. To oversee the set up and settling in of jobseekers into work placements, when needed. Providing support and training to employers where required; providing personalised on the job training to participants and employers as required and develop strategies and advise on reasonable adjustments.

9. To coach, train and help manage new project staff to support jobseekers and put in place monitoring protocols.

10.  To ensure jobseekers are progressing towards their individual targets; understand protocols and interpret work culture correctly; understand the health & safety in the work environment and adopt appropriate workplace behaviour.

11.  To ensure good working relationships are maintained with all employers/ work experience placements and that feedback is regularly sort from all stakeholders to help improve our service delivery and future opportunities.

12.  As a key member of the Development Team to work closely with the Development Director to actively, engage with employers and external organisations to promote CareTrade and our job seekers and to pursue opportunities to work collaboratively.

13.  To attend events, to market CareTrade to autistic jobseekers and to liaise with Disability Employment Advisors at JobCentre Plus, Disability Services teams, Social Workers and others to promote and support employment opportunities as needed.

14.  To organise and promote social groups for jobseekers.

15.  To collect data and use data analysis to help produce reports, internally, for funders and partners.

16.   To help seek and apply for appropriate awards and grants when required.

17.  To be a Designated Safeguarding Lead (DSL)  and First Aider and complete regular training working alongside the Development Director to ensure the safety of participants and staff.

18.  To complete relevant health and safety training and be a named fire marshal.

Applications are sought from all suitably qualified sections of the community. We are happy to discuss any workplace adjustments needed to enable the right candidate to undertake the role including any support available via Access to Work if needed 

Head of Public Fundraising (Interim)

Be there when it matters

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Are you a seasoned and inspirational public fundraising leader with a proven track record of leading significant income growth through Public Fundraising/Individual Giving programmes across multiple channels. Are you looking for your next career move and interested in making a real difference in an ambitious, evolving organisation?

If so, Sue Ryder has a fantastic opportunity to be our new Head of Public Fundraising leading the Public Fundraising team to grow sustainable income and maximise return on investment to support the delivery of our new Sue Ryder vision and strategy.

Reporting to the Deputy Director of Fundraising you will lead the existing Individual Giving, Lottery activity and help to evolve our integrated activity and digital fundraising expertise working closely with our MarComms teams.

Key Skills

· Proven strategic leadership skills that develop, empower and motivate teams to achieve objectives and deliver quality outputs.

· Specific experience of setting up and/or leading successful digital fundraising programmes.

· Strong communication and negotiation skills with the ability to influence at all levels and across complex programmes.

· Significant experience of leading/influencing the development of Supporter Journeys including knowledge of how data can best be used to support activities and drive supporter value.

· Excellent relationship management skills and understanding the motivations of donors, supporters and volunteers.

· Experience of playing a leading role in the development of creative propositions that maximise return on investment whilst supporting the aims of the charity brand

Key Responsibilities:

· Lead and accelerate the growth of sustainable income from Public Fundraising within agreed expenditure budgets and maximise return on investment. Currently encompassing Individual Giving, Lottery and Events.

· Lead and motivate the Public Fundraising team, ensuring that objectives are embedded and team members have the tools and support needed to succeed.

· Lead the collaboration with marketing and communication teams to integrate fundraising with brand, marketing and digital activity and optimise impact.

· Establish digital fundraising resource, skills and activity within the programme, collaborating closely with the central digital team and leading relationships with external agencies

· Work with the Supporter Experience, Data and Insight team to maximise the effectiveness of supporter journeys across fundraising.

· Play an active part on the Fundraising Senior Leadership Team including developing fundraising strategy and plans.

Competitive Benefits Package

· 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme

· EAP support scheme

· Staff discount with thousands of retailers

· Enhanced maternity, paternity and adoption pay

· and lots more. Please visit our careers website for the full list.

Closing date: 27th May

Interview date: TBC

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage

If you want more than just a job, we want you.

Join the team and be there when it matters.

The Meridian One Community Garden serves as a space where we focus on cultivating fruit, salad, and vegetable produce. We involve the local community by hosting weekly volunteer gardening sessions, welcoming school visits, and organising various community events.

TCV is seeking a Senior Project Officer with expertise in community engagement, event coordination, and managing community facilities. The garden, which was established one year ago, encompasses facilities such as an office, a community meeting/education room, toilets, and a spacious polytunnel.

The Senior Project Officer will oversee a range of tasks including planning and executing community events, maintaining site Health & Safety, leading volunteers in practical projects like building wooden planters, tending to garden plants, and ensuring timely completion of administrative duties such as procurement, risk assessments, social media updates, and task reporting. They will also lead activities for the under 5’s Nature Explorers group, school visits, themed evening events, and family weekends. Additionally, they'll organise corporate volunteering sessions and cover holiday shifts for the Green Gym gardening program. Previous events have included 'Pampering and Enrichment,' 'Repurpose, Recycle, Reinvent' workshops, and a Black Women in Conservation and Horticulture photo exhibition, as well as our weekend family events featuring free food, music, and arts and crafts activities.

This role involves being friendly and open to various people who visit, from the toddlers attending the Nature Explorers club, to our volunteer gardeners, to senior staff from the local authority. There are two other people working part-time at the garden, and TCV provides thorough training and support from a helpful local team.

Ideally, we’re looking for someone with experience of gardening and/or nature conservation. However, what’s equally important is that the Senior Project Officer has initiative, is welcoming, and comfortable working with a wide range people. We’d therefore welcome applications from candidates who can display those personable qualities, with perhaps experience of working in a community centre setting.

In Spring 2024, TCV will be taking on the management of an additional nearby meanwhile space. The new Senior Project Officer will join us at an exciting time when we begin to turn that space into a new community tree nursery. Working with local people to gather seeds from significant trees in the surrounding area, we aim to grow saplings which will go on to be distributed for planting around London.

Working hours are 9am to 5pm, Monday to Friday. Given the nature of the role the Senior Project Officer will need to work from the garden during these times. Occasionally, to avoid lone working in the absence of another colleague, there will be the opportunity to work from home. Weekend family events take place on Saturdays, four times a year and there are approximately six evening events which take place between April to September. This post holder would be expected to attend those evening and weekend events.

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application. If you would like to discuss your requirements further please contact the People Team. We also offer reasonable adjustments on the job.

* A full driving licence would be ideal, though not essential, as the post holder has use of a company vehicle.

* This post is subject to an enhanced CRC check due to the activities working with children and vulnerable adults.

We are The Conservation Volunteers.

Our vision is Healthier, Happier Communities for Everyone. We believe that green spaces are an essential part of healthy, happy communities.

Our mission is To Connect People and Green Spaces to Deliver Lasting Outcomes for Both.

The opportunity to connect to nature on your doorstep and contribute to its protection should be available to everyone.

The outcomes of our work:

· Environment: Green spaces are created, protected and improved, for nature and for people.

· Communities: Communities are stronger, working together to improve the places where people live and tackle the issues that matter to them.

· Health & Wellbeing: People improve their physical and mental health & wellbeing, by being outdoors, active and connected with others.

· Learning & Skills: People improve their confidence, skills and prospects, through learning inspired by the outdoors.

Join in, feel good.

We are looking for a Communications and Engagement Officer with at least two years of relevant experience, who will be able to contribute to our new VCS Capacity Building contract.

Having a good level of experience in producing and designing communications content, excellent copy writing skills with the ability to create clear and compelling content, excellent attention to detail and a strong track record in developing communications which stand out and increase both engagement and awareness.

Someone who enjoys working with the local community and able to use their communication and engagement skills to ensure we are reaching all parts of the VCS community within the Borough of Haringey. Having knowledge of the VCS within Haringey would be an advantage, but not essential.

You’ll have strong digital skills, including Adobe Creative Cloud (or at least InDesign), website CMS, social media and Microsoft O365, with an interest in learning and developing your skills on the job.

The role

MIND in Haringey and its partner Public Voice delivers the Voluntary and Community (VCS) Capacity Building contract commissioned by the London Borough of Haringey. The contract, which runs from May 2024 to April 2027 can be extended for a further four years at the discretion of the Client. The Contract includes the administration and management of the Volunteer Centre and the development and promotion of a Navigation Network (NavNet) knowledge sharing platform, META Workplace.

The Community Collaborative team will be located across different sectors of the Borough employed by either MIND in Haringey or Public Voice who make up the consortium partners. Day-to-day management of the Community Collaborative service is the responsibility of the Haringey Community Collaborative Manager.

You will directly support our participants for the benefit of Railway Children, so that they are highly impressed by the customer experience they receive from us. We believe that every interaction with the Railway Children should be a positive one for our supporters and you will provide that the service our supporters deserve to enhance their relationship with Railway Children and encourage them to persuade others to support Railway Children too.

The role also plays a pivotal part in making Railway Children more data and insight driven in the way we fundraise and communicate with supporters. You will take a lead in mapping supporter journeys within the events programme as well as researching new corporate supporters and working on employee engagement.

WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES - WILL YOU?

 Around the world hundreds of thousands of children struggle to survive on the streets. In many countries, they have become an accepted issue in society, deprived of access to the most basic services and they experience extreme harm before and during their time on the streets.

Wherever they may be in the world, they face violence, abuse, neglect and exploitation.

Founded in 1996, Railway Children has dedicated over a quarter of a century to developing outstanding practice and services for street connected children. With projects in the UK, India and East Africa, we aim to reach these children as soon as they are in danger and intervene before an abuser can.  As we embark on our new strategy to 2027, we have ambitious plans to ensure no child is left behind, wherever we work.

Senior Social Media Officer

Are you passionate about social media and have experience of managing content across a range of platforms?

Sue Ryder is looking for a Senior Social Media Officer to join the Digital Team, to manage our portfolio of social media accounts and develop the charity’s channels to showcase the importance of our end-of-life care and bereavement support.

The Role
Reporting to the Social Media Manager, the role works closely with colleagues across the charity including fundraising, health & social care, and retail. Our social channels play a key role in providing support to people who are struggling with grief, as well as being an important engagement tool with our supporters. The role will be responsible for the content creation and planning across our accounts, including content around grief and bereavement, as well as taking ownership of key paid social campaigns.

Key Responsibilities:

· Content planning for our local channels and leading on social media activities for fundraising events, PR campaigns and other projects.

· Creating content with a story-led approach including copywriting and developing visual assets for our national and retail accounts including Facebook, Instagram, Twitter/X, LinkedIn and TikTok.

· Manage the response matrix for our social media moderation and escalation processes in line with organisational safeguarding procedures.

· Moderation cover for the Online Community and deputise for the Social Media Manager in meetings/project groups. Supervise the Social Media Assistant through proofreading, monitoring and delegating tasks.

· Gather data and insights to develop reports with actionable recommendations.

· Plan and implement paid social campaigns for fundraising events throughout the year.

· Provide training and support for colleagues in social media best practices.

About You:

· Experience in planning and coordinating social media content for different platforms

· Highly proficient digital copywriter with excellent attention to detail

· Intermediate level of Photoshop or Canva skills

· Experience creating and editing high-quality videos for social media and mobile

· Experience of using GA4, Looker Studio and Excel to build reports

· Ability to create, manage and optimise paid-for social media campaigns

· Excellent organisational skills and ability to efficiently work across a multi-disciplinary team to prioritise projects and content

· Experience of monitoring social media out of hours

Competitive Benefits Package

· 27 days holiday rising to 33 with length of service plus bank holidays

· Company pension scheme

· Staff discount with thousands of retailers

· Refer a friend scheme - £250

· Enhanced maternity, paternity and adoption pay

· and lots more. Please visit our careers website for the full list.

Closing date: 27th May

Interview date: We are interviewing on a rolling basis

Please note we reserve the right to close the vacancy early if a sufficient amount of candidates is received

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments.

An initial call will be arranged prior to invitation to interview

If you want more than just a job. We want you. Join the team and be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Development Director

Main Purpose and Scope of the Role

The Development Director will be a key part of the Action4Youth Senior Management Team, contributing to strategic development of the whole organisation and taking responsibility for the leadership and management of all aspects of business development, sales, fundraising, marketing and communications.

The Development Director will ensure development to support the Strategic and Operational Plans in order to achieve growth, sustainability and stability and to support the Action4Youth core offer i.e.  programme delivery and outdoor education.

Because Action4Youth is a relatively small organisation, teams are small and this means that even senior members of the team like Directors may have to cover for a team member when on leave or generally help out as necessary to achieve targets. In this particular role, that could mean undertaking basic tasks like completing a funding bid to meet a deadline, updating a webpage, writing blog posts or handling sales calls. This job is unusual in genuinely being both strategic and hands on.

Networking is an important part of this role so the post holder will often be expected to attend out of hours events to represent Action4Youth and to develop valuable relationships and connections.

This role is key to the growth and successful development of Action4Youth

Location 

•  Aylesbury, Buckinghamshire

Position in the Organisation

Reports To: Chief Executive Officer

Responsible For:

•  Developing and implementing ambitious strategies for fundraising, marketing and sales to increase     income, support and growth
• The line management of the Marketing, Fundraising and Sales teams, ensuring achievable but stretching targets are set and met
• Creating captivating marketing campaigns and activity to promote all areas of Action4Youth’s work and to support sales and fundraising activity
•  Managing external supply contracts for design, print, website and all communications
•  Developing and managing the fundraising, marketing and sales budgets
•  Achieving income targets
• Creating a positive culture within teams so all members can thrive
• Contributing to the charity’s strategic development
• Working With: The Senior Management Team

​   

Duties and Key Responsibilities

Development/Sales

• To identify opportunities for the growth of Action4Youth through sales, contracts or fundraising
• To increase sales of The Caldecotte Xperience
• To increase awareness and sales of The Inspiration Programme, The Breakout Programme and other A4Y programmes and offerings
• To identify and secure appropriate new contracts in line with the strategy and business plan
• To monitor and evaluate business development success

Fundraising

• Develop and implement a fundraising strategy to take account of economic conditions and to meet the needs of Action4Youth.
• To meet fundraising targets for both the fundraising team and personally
• To be responsible for building strong relationships with fundraising bodies and partner agencies.
• To ensure reports to funders meet requirements
• Monitor and evaluate the fundraising mix
• Achieve targets as set out in KPIs

Marketing and Communication

• To be Action4Youth’s brand guardian, protecting and extending the organisation’s reputation and profile
• To initiate and manage a communications and marketing strategy which supports and enhances Action4Youth’s profile, sales and fundraising
• Oversee the development of all communications in line with the strategy including the website, PR, social and print media
• To lead on Action4Youth’s aim to be a voice for and of young people, developing a significant platform in a wide variety of fora.

Leadership

• To be a key part of Action4Youth’s leadership team
• To be responsible for the recruitment, training and appraisal of the development, fundraising and marketing teams

General Responsibilities

•  To attend, where appropriate, local, regional and national meetings
•  Support the continued development of quality standards as specified by Action4Youth.
• ·To have regard for the vision of Action4Youth and to display a commitment to equal opportunities and to the   protection and safeguarding of children, young people and vulnerable adults.
•  Report any behaviour, conversations or comments which are inappropriate within a setting for children and young people.
•  To carry out any other Action4Youth duties as required by your Line Manager, CEO or Directors.
•  Administering own workload which includes meeting targets and deadlines in line with the Action4Youth   Performance Management System.
•  Attending relevant CPD training events in line with Performance Management appraisal.
•  Undertaking responsibility, as part of the team, for all Health and Safety work related matters.
•  Working within the guidelines of Action4Youth policies and procedures.

Skills, Experience and Knowledge

• Business development experience to include bid writing, fundraising and contract management
• Full UK driving licence and access to own vehicle
• Proven experience of managing a staff team and motivating and developing the team over at least 5 years
• Proven record of achievement in a senior position
• Demonstrable financial management skills including budgeting and delivery of cost and income targets
• Highly organised, hard working and personally effective
• Exceptional verbal and written communication skills
• Extensive, demonstrable knowledge of marketing and communications channels
• Excellent IT skills and experience of using a CRM system ideally Salesforce
• Knowledge of the voluntary sector
• Educated to degree level or have relevant business related qualifications
• Focused, hardworking and effective
• Fundraising skills and experience in all areas of fundraising, especially in corporate and individual giving. 
• Strategic and creative thinker
• An excellent negotiator who can create and build long lasting partnerships with agencies/organisations
• Entrepreneurial, with the ability to identify and develop opportunities for growth.
• Confidence to present to, and coordinate large/small, formal/informal meetings.
• The ability to understand and deliver effective communications to diverse audiences.
• Ability to share information with other agencies and stakeholders

Senior Committees Officer
£42,646 pa plus excellent benefits
Aldgate, London
35 hours per week 

As Senior Committees Officer, you can manage a small team to support effective member engagement through committee secretariat services. This will suit you if have managed or supervised a team. This could be an opportunity if you are looking to move into formal management.

You will have experience of managing committee governance and support to enable efficiencies in administration processes. Such efficiencies will link to development of a new CRM.

Your focus on quality and detail will be coupled with an ability to proactively plan and prioritise a busy workload. You have a flexible approach to deliver the best outcome for members in a sensitive, confidential, and supportive manner. You enjoy working on your own initiative, can motivate and influence others.

The College is a professional membership organisation dedicated to the advancement of the science and practice of pathology. There are currently approximately 12,000 members, all of whom are pathologists based in hospitals, universities and laboratories in the UK and overseas. The College’s main tasks are to set and maintain training standards for doctors and scientists, to advice on the appointment of consultant pathologists, to ensure the membership is kept up to date with current practice through the continuing professional development scheme, and to promote the latest developments in pathology by holding scientific meetings.

The College’s mission is to promote excellence in the practice of pathology and to be responsible for maintaining standards through training, assessments, examinations and professional development.

We offer attractive staff benefits including 25 days annual leave (pro rata) rising with length of service, an employee discount scheme, and season tickets, as well as a cycle to work scheme.  The College values diversity, welcoming applications from all members of society. We offer a mix of remote (home) and office working, with hybrid working arrangements currently in place.

Closing date: 10am, 20 May 2024.

London based contract with the option of hybrid working in the office and from home*

Do you want to support physiotherapists in transforming people's health and wellbeing? Can you make a positive impact within a team? You could join the service that members contact when they turn to the Chartered Society of Physiotherapy (CSP) for support.

The Enquiries Team is an established 2-way channel that responds to enquiries arriving through multiple channels from CSP members, stakeholders, and the public. Additionally, we proactively reach out to members with various campaigns throughout the year, each with distinct objectives and aims.

About the role

The enquiries we receive are diverse, and multitasking is essential as you'll be expected to handle calls and respond to email enquiries concurrently. Comprehensive support will be provided to help you learn all about the organisation so that you can deliver the best experience to our members. Persuasive communication skills are a must, along with proven adaptability and a quick learning ability.

This role involves constant use of data input and extraction skills, often whilst dealing with enquiries. Therefore, advanced data input skills and a calm professional manner are vital.

Why work for the CSP?

The CSP is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members.

We offer an excellent benefits package, including 27 days’ annual leave (pro rata) plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.

*The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Is Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.

To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).

Closing date: 10am, 28th May 2024

Interview date: 11th June 2024 (Virtual interview on MS Teams)

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. 

NO AGENCIES

The Inclusion Officer will be responsible for the management, coordination, and delivery of the Trust’s social inclusion programmes across Northamptonshire, this includes the Premier League Kicks programme and anti-crime initiatives. The Premier League Kicks programme is a flagship targeted project, which uses the power of football and sports participation, alongside personal development activities, to help hard-to-reach young people in some of the most high-need areas. 

The Inclusion Officer will be integral to the successful delivery and growth of the Kicks Programme across Northamptonshire. The successful candidate will be responsible for the day-to-day coordination and development of the Kicks programme, as well as other disability and inclusion projects that help to connect communities, leading a team to deliver these initiatives. In addition, the post holder will have frontline delivery responsibility, engaging with young people, leading on the delivery of youth engagement sessions, and the delivery of educational workshops in the local community. 

These will be based on themes including knife crime, equality, anti-social behaviour and mental health. You’ll be passionate about supporting young people to achieve their potential. You’ll use your skills to help inspire, motivate and engage young people so that NTFC CT can enhance life chances and contribute to building stronger, safer, connected communities. This role will require some evening working and a flexible approach is required.