Media and external affairs manager jobs
How's your job search on our site?
Head of Communications & Public Affairs
Salary: Up to £62k depending on experience
Location: Remote, with regular planned travel nationwide, particularly to London and the South, plus attendance at monthly and quarterly team meetings
Hours: Full Time, 35 hours per week
Contract: Permanent
We're looking for an exceptional communications leader to join Help for Heroes as our Head of Communications & Public Affairs. This is a rare opportunity to shape how one of the UK's most recognised charities engages with the media, policymakers, supporters and the wider public, ensuring the voices of veterans and their families are heard where it matters most.
Leading our integrated communications, public affairs, policy and PR activity, you'll develop influential campaigns that continue to strengthen our reputation, support fundraising and drive meaningful change for the Armed Forces community. Working closely with senior leaders across the charity, you'll act as a trusted adviser, bringing insight into the political, media and stakeholder landscape while helping to navigate the opportunities and risks that affect our mission.
This is a high-profile leadership role for someone who combines strategic thinking with outstanding delivery, thrives on building influential relationships and wants to use their expertise to create lasting impact for those who have served our country.
Please see below for more information on what just might be your future role.
About the Role
As Head of Communications & Public Affairs, you’ll play a pivotal role in shaping how the charity is seen, heard and understood by the public, media, policymakers and supporters. Ensuring the experiences of veterans and their families remain at the heart of national conversations and decision-making.
- Developing and delivering an integrated communications, public affairs and policy strategy that advances the charity's mission and influence.
- Leading high-profile campaigns that raise awareness, support fundraising objectives and drive systemic change for the Armed Forces community.
- Building influential relationships with media, government, political stakeholders, partner organisations and sector leaders.
- Acting as a trusted adviser to senior leaders, providing strategic counsel on reputation, stakeholder engagement, public policy and emerging issues
- Leading the charity's press office, crisis communications activity, ambassador programme and external reputation management
- Developing, inspiring and coaching a high-performing team, fostering innovation, collaboration and measurable impact.
About You
Are you a strategic communications leader who knows how to turn insight into action and ambition into results?
Do you have a strong track record of leading integrated communications, public affairs, policy or campaigning activity that has built reputation, influenced decision-makers and delivered measurable impact?
Can you confidently navigate complex issues, build trusted relationships with senior stakeholders and provide clear, credible counsel?
Are you equally comfortable shaping long-term strategy, responding to fast-moving external events and spotting opportunities to raise the profile and influence of an organisation?
If you're passionate about telling powerful stories, understand the UK media and political landscape, and enjoy leading talented teams to achieve ambitious goals, we'd love to hear from you.
You'll bring significant senior-level experience across communications, public affairs or policy, alongside expertise in media relations, stakeholder engagement and reputation management.
Most importantly, you'll be motivated by the opportunity to use your skills, networks and leadership to improve outcomes for veterans and their families.
About the Team
You’ll join our ambitious Marketing, Communications and Public Affairs directorate, a team dedicated to amplifying the voices of veterans and their families and ensuring their experiences influence public understanding and decision-making.
We are a collaborative, creative, and purpose-driven team that works across the charity to tell powerful stories, build meaningful relationships and create lasting impact. Together, we’re passionate about helping the Armed Forces community get the support they deserve.
In return we can offer you:
- Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
- 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
- Opportunity to buy and sell up to 5 days annual leave per year.
- Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
- 3 volunteer days per year to support the Help for Heroes community.
- A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing date: 23rd August 2026
Interview Process: Two stage process with an initial competency based interview and second round stage involving a task.
First round interviews to be held in person or via Teams 4th/7th/8th or 9th September.
Second Round in person 16th or 22nd September.
We reserve the right to close this vacancy early if we receive a high number of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
We are looking for a creative, organised and experienced media and communications professional to join our External Affairs team within the Policy and External Affairs Directorate.
The Senior Media & Communications Manager will manage our press office and lead our media engagement activity to support our strategic impact and communications objectives, aligned to our business plan and wider corporate strategy.
You will use your skills and experience to help engage a range of media outlets on our expertise, insights and evidence on youth employment, placing our spokespeople appropriately for a variety of opportunities.
-
You will also work closely with wider External Affairs colleagues and teams across the organisation to build our corporate impact narrative.
-
At a time when youth employment is a high priority for Government and the news agenda, the post holder must also be able to demonstrate policy and political literacy and high comfort levels when working with policy, research and public affairs colleagues.
-
This role is perfect for a proactive and agile professional with strong writing skills, who is excellent at building relationships internally and externally and able to engage external stakeholders and partners.
At a time when the youth employment agenda is so prominent, this role presents an exciting opportunity to be part of Youth Futures’ mission to help every young person achieve good work.
This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.
Please download our recruitment pack for more information on this opportunity.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.



The client requests no contact from agencies or media sales.
ALDER HEY CHILDRENS CHARITY
Job title: PR, Communications & VIP Engagement Manager
Salary: £39,428-£50,450
Hours: 37.5 hours per week
Location: Mix of home working and office based (office is at Alder Hey, Liverpool). Hybrid working available.
About us
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.
About this role
Are you passionate about using the power of storytelling, media and influential voices to create lasting change for children and young people?
This is an exciting opportunity to join Alder Hey Children's Charity as our Communications, PR & VIP Engagement Manager, helping us deliver our vision of a healthier, happier and fairer future for every child and young person.
Every day, Alder Hey Children's Charity works to create magical moments, fund pioneering research, invest in world-leading innovation and champion better health and wellbeing for children. As part of our ambitious team, you'll play a vital role in sharing these stories, inspiring support and helping more people understand the difference they can make.
You'll lead the Charity's public relations, media and VIP engagement programme, developing creative campaigns that raise awareness, strengthen our reputation and grow our impact. Working alongside colleagues across fundraising, marketing, advocacy and Trust communications, you'll secure high-profile media coverage and build meaningful relationships with celebrities, ambassadors, influencers and public figures who share our passion for improving children's lives.
This is a varied and rewarding role that combines strategic thinking with hands-on delivery. You'll help shape how the Charity is seen, ensure our incredible stories reach new audiences and harness the support of influential advocates to drive fundraising, awareness and policy change.
If you're an experienced communications professional with outstanding media instincts, exceptional relationship-building skills and a passion for making a difference, we'd love to hear from you.
Key Responsibilities will include:
· Leading the Charity's PR and media programme, identifying and delivering proactive communications opportunities that raise awareness, strengthen our reputation and showcase the impact of our work.
· Developing engaging communications and storytelling across press, digital and campaign channels, ensuring consistent messaging that supports fundraising, advocacy and organisational priorities.
· Building and nurturing relationships with celebrities, ambassadors, VIP supporters and media contacts, creating meaningful partnerships that champion Alder Hey Children's Charity and inspire wider support.
· Planning and delivering high-profile visits, events and campaign moments, working collaboratively across the Charity and Trust to create memorable, safe and impactful experiences.
· Working closely with colleagues across fundraising, marketing, advocacy and Trust Communications to deliver integrated campaigns, maximise opportunities and protect the Charity's reputation.
· Monitoring and evaluating communications and VIP engagement activity, using insight and learning to continually improve our impact, profile and supporter experience.
Other Duties
- Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
- Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers.
- Attend and support events run by fundraising teams where required, including occasional out-of-hours working.
- Gain and maintain an in-depth knowledge and understanding of the charity’s work, priorities and future plans.
Please see the attached Job Description and Person Specification for more information.
Our Values
At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.
Courage
We try new things, take risks and innovate. We speak up, take accountability and act with responsibility.
Together
We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues.
Passion
We are passionate about what we do and inspire others.
Magic
We are creative, fun and child-led, creating special moments and going the extra mile.
Additional Information
In April 2025, the charity adopted a four-day working week policy. Staff previously working 37.5 hours now work 30 hours across four days, maintaining full pay while supporting a better work-life balance.
This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.
Alder Hey Children’s Charity will make reasonable adjustments where required and is committed to equal opportunities and safeguarding children and vulnerable adults.
The post holder will be required to complete an enhanced DBS disclosure check.
How to apply
You can apply by clicking the link below. Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions:
· How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
· Why do you want to work for Alder Hey?
Additional information is included within the Job Description and Person Specification.
Closing date: Monday 24th August, 12pm
Interviews will be held in person at Alder Hey on Tuesday 8th September 2026
The client requests no contact from agencies or media sales.
Are you a strategic communications professional who is looking for an exciting new role to build brand awareness with a local and international impact?
We’re looking for a dog-loving Strategic Communications Manager, with expert working knowledge of communications strategy, planning, delivery and evaluation, to be responsible for a number of campaigns across brand and our international work.
What does this role do?
As Strategic Communications Manager, you’ll:
- build strategic plans for key projects, scoping, and planning for communications across the marketing mix (paid, owned, and earned channels), as we strive to improve animal welfare in the UK and worldwide,
- shape key messages for campaigns, often distilling complex information into clear narratives, using evidence-based messaging frameworks,
- brief external agencies and content delivery teams and channel leads on activity, closely monitoring to ensure assets and output are on time and to spec,
- deliver campaigns across owned, earned and paid channels
- embed evaluation frameworks from the very beginning of every campaign, ensuring success can be measured effectively.
First stage interviews for this role are provisionally scheduled for weeks commencing 17th August and 24th August 2026, and will take place on Teams.
Could this be you?
To be successful in this role, you’ll have experience of leading strategic marketing and communications projects, utilising excellent project management and communication skills to deliver and shape compelling stories and campaigns. This role will work on some of our brand and international projects, so we’re particularly interested in hearing from candidates who have experience working in these areas. You’ll have excellent stakeholder management experience, as well as strong evaluation skills, with experience of using clear evaluation methodologies. A commitment to Dogs Trust and the work we do is essential.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Purpose of the Role
The Director of External Affairs and Growth is an SLT role responsible for leveraging the voice and power of the eoa's network to influence and accelerate the growth of the employee owned sector.
The role leads the eoa’s external affairs, policy and insights, marcomms and events, shaping the external environment for employee ownership and securing the funding and commercial income needed to support sustainable sector growth.
Key Responsibilities
- Lead external affairs strategy, building the relationships and influence needed to shape policy, remove barriers and expand EO.
- Build strategic relationships and secure grant funding and commercial partnerships, generating income to support advocacy, events and sector growth initiatives, including the UK EO Growth Strategy.
- Oversee our policy and insights work, engaging key stakeholders to co-produce content that influences EO practice and policy and strengthens the eoa’s voice in public affairs.
- Oversee the delivery of a mar-comms strategy that delivers commercial objectives and positions the eoa as the leading authority on EO.
- Oversee our events programmes, ensuring they drive knowledge-sharing, sector development
- and commercial sustainability.
- Represent the eoa at industry forums, policy roundtables and public affairs events,
- championing the employee ownership model.
- Collaborate with the Director of Membership and Operations to align advocacy and external
- engagement with member needs and priorities.
- Lead and develop high-performing teams, fostering innovation and delivering measurable impact across income generation, advocacy, policy, events and mar-comms activities
Knowledge, Experience, and Attributes
- Proven expertise in external affairs, advocacy, or policy leadership, ideally within a business, trade body, or membership association.
- Strong stakeholder engagement skills, with experience influencing government, media, and corporate partners.
- Demonstrated ability to drive sectoral or policy change, leading successful advocacy initiatives.
- Strong commercial acumen, with experience in sponsorship acquisition, revenue generation, grant funding and developing financially sustainable initiatives.
- Exceptional strategic communication and storytelling skills, able to engage and mobilise diverse audiences.
- Experience in event programming, ensuring high engagement and sector impact.
- Passion for employee ownership and economic models that promote shared prosperity.
- Innovative, creative, and proactive in problem-solving and strategy execution.
- A confident and transparent leader who fosters collaboration and inclusivity.
- Self-aware with emotional intelligence, resilience, and integrity.
What Constitutes Success in This Role?
Success in this role means having a positive impact on the growth of the employee-owned sector, strengthening the eoa’s influence and increasing the adoption of “great EO”. Stronger stakeholder relationships, greater advocacy impact and improved commercial sustainability through a diverse mix of grant funding, sponsorships and strategic partnerships will also be key indicators of success.
Key outcomes for the role
- Outcome - Growth of the employee ownership sector
- Measure - Increased number of EO businesses, heightened sector awareness
- Outcome - Strengthened corporate engagement
- Measure - Growth in strategic partnerships, corporate and government engagement
- Outcome - Strong Commercial Sustainability
- Measure - Increased sponsorship revenue, secured long-term commercial partnerships
- Outcome -Increased policy influence
- Measure - Policy recommendations adopted, increased government engagement
- Outcome - Enhanced sector insight and intelligence
- Measure - Utilisation of high quality data and insights for regular sector related content outputs
- Outcome - Development and adoption of best practice
- Measure - Creation, adoption and promotion of best practice across the EO network.
- Outcome - Successful events programmes
- Measure - Increased participation, sponsorship growth, positive feedback.
How to Apply
To apply, please submit:
- A two-page CV
- And one of either:
- Cover letter setting out your motivation, approach, and what you will bring to the role
- Video (maximum 10 minutes) setting out your motivation, approach, and what you will bring to the role
Applications should be submitted before 9:00am 17 August 2026. We will close this vacancy early if we receive sufficient applications for the role. If you are interested, please submit your application as early as possible.
Interviews will be in two stages. The first stage will be a virtual interview via teams on
26 August. For those who successfully move to stage 2 there will be an in-person
discussion w.c. 31 August.
The eoa welcomes applications from people of all backgrounds, particularly those
who are under-represented. We recruit based on values, skills, and contribution to our
purpose.
We exist to grow and strengthen employee ownership as a force for powering fairer livelihoods, stronger businesses, and a more resilient economy.



Policy and External Affairs Assistant
£32,477 pa plus excellent benefits
London WC1 and home-based
35 hours per week, full-time
The Royal College of Paediatrics and Child Health (RCPCH) is seeking an organised and proactive Policy and External Affairs Assistant to support the delivery of our influential policy, public affairs and external engagement work across the UK.
This is an exciting opportunity to join the College’s Policy and External Affairs Department, providing vital administrative and project support across three key teams: Health Policy, Policy and Public Affairs (Devolved Nations), and Media and Public Affairs. Working at the heart of the College’s policy and advocacy activity, you will help ensure that the voices of paediatricians and children’s health professionals are heard and reflected in national policy development.
Reporting to the Policy Manager, you will play a central role in supporting committees, coordinating member engagement activities, managing communications and assisting with policy projects. You will work closely with senior officers, committee chairs, members and colleagues across the College to help deliver high-quality policy and public affairs activity that supports better health outcomes for children and young people.
Key responsibilities include:
• Supporting the administration of policy and public affairs committees, including preparing agendas, papers, minutes and action logs
• Providing guidance and administrative support to committee Chairs, Officers and members
• Responding to member enquiries and correspondence through desk-based research and liaison with policy colleagues and subject experts
• Supporting policy projects, task and finish groups, events and stakeholder engagement activities
• Coordinating and administering the Policy and External Affairs member insights network, including communications, database management and event support
• Assisting with the development, review and maintenance of College policy position statements and consultation responses
• Supporting the drafting and publication of policy updates, reports and briefing materials
• Preparing reports for committees and Executive Committee meetings
• Supporting College Officers and senior stakeholders with administrative and project-related activities
• Coordinating eBulletins, member communications and digital content across multiple channels
• Managing and updating policy and public affairs content on the RCPCH website
Essential skills and experience include:
• Degree-level qualification or equivalent relevant professional experience
• Excellent written and verbal communication skills, including strong report-writing abilities
• Strong research skills with the ability to analyse, summarise and present complex information clearly
• Experience working collaboratively with a wide range of stakeholders and teams
• Excellent organisational skills with strong attention to detail and the ability to manage competing priorities
• Ability to maintain high levels of accuracy when handling information, data and documentation
• Strong IT skills, including Microsoft Word, Excel, Outlook, PowerPoint and Teams
• Excellent interpersonal skills, with the ability to build positive working relationships and communicate effectively at all levels
• Ability to handle sensitive and confidential information with discretion and professionalism
• Strong administrative skills and a proactive, solutions-focused approach to work
Desirable:
• Experience working within child health, healthcare, membership organisations or professional bodies
• Formal project management training or experience supporting projects
• Experience using customer relationship management (CRM) databases and/or finance systems
The RCPCH sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 25,000 members and fellows worldwide and employs around 200 staff. Most staff are based in our London office in Holborn, with teams also working across the devolved nations.
Our values — Include, Influence, Innovate and Inspire — guide how we work together. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates with protected characteristics. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation.
The College operates a flexible and modern hybrid working policy, with colleagues spending 40% of their working time in the office over a four-week cycle and the remainder working from home.
The RCPCH is committed to safeguarding the children, young people and adults it has contact with. All staff are expected to share this commitment. Employment is subject to satisfactory references and appropriate screening checks.
We reserve the right to close this vacancy early if sufficient applications are received. If you are interested, please submit your application as soon as possible.
Closing date: 16 August 2026
interview date: w/c 1 September 2026
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.


Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Living Wage Foundation
The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.
Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting half a million people and winning over £3bn of better wages for people who need it most.
Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies. We are a non-partisan organisation and work with partners across the political spectrum to advance our mission.
Purpose
The Living Wage Foundation is seeking an experienced and driven Senior Media and Communications Manager to join our team for a 12-month contract. This is an exciting opportunity for a highly organised and proactive communications professional with a strong background in media relations, public messaging, and team leadership. The ideal candidate will be experienced and confident in working to tight deadlines, responding to last-minute changes, and prioritising competing demands in a high-profile environment. They will be motivated to amplify the Living Wage Foundation’s mission of tackling low pay and insecure work.
The postholder will lead all media, messaging, and external affairs work, developing and implementing a proactive media strategy that supports our mission and key campaigns, such as Living Wage Week and the annual Rates announcement. As a skilled media professional, you will oversee all communications outputs, ensuring consistency and strategic alignment, while delivering media training and refining key messaging to maximise reach and impact.
In this role, you will be instrumental in advancing our political engagement efforts, building cross-party support and working with political leaders, mayoral teams, and other key stakeholders to promote our initiatives. You’ll manage two direct reports (Events Manager and Media Manager) who each hold line management responsibilities, and you will play a critical role within our Senior Management Team, collaborating closely with the Head of Communications to shape the overall direction of our communications work. This role will work closely with Citizens UK colleagues, including the Citizens UK communications team on cross-organisational priorities. You will report to the Head of Communications.
As a senior leader, you will be responsible for managing and allocating part of the communications team budget, expanding team capacity, and driving the team’s effectiveness. In collaboration with other senior managers, you will help foster a culture that values creativity, innovation, and strategic impact.
Main Responsibilities
Contribute to CUK mission and its strategic objectives:
-
Provide strategic oversight of the organisation’s media strategy, ensuring it aligns with broader organisational, communications, and campaign goals, and establish clear processes for evaluating its success.
-
Work alongside other Senior Managers across Citizens UK on cross-organisational activity including through the Senior Management Group
-
Support the Living Wage Foundation’s Political Engagement Strategy by building and sustaining cross-party support for the organisation’s mission and objectives.
Situational awareness and research:
-
Lead regular updates on key audiences, tracking positions on issues of interest and ensuring the team is fully informed.
-
Guide the team in proactive media monitoring, enabling timely responses to significant developments.
-
Collaborate with the Senior Research Manager to conduct and commission impactful research, driving media campaigns that effectively reach and engage target audiences.
Strategy development:
-
Work alongside other Senior Managers in the Communications Team to shape and guide the overall communications strategy.
Lead on all media and messaging outputs, including developing high-quality materials, coordinating media events, and delivering media training.
Reputational & risk management:
-
Develop and manage the organisation’s risk register, offering strategic oversight and serving as a primary contact for crisis communications.
-
Manage and respond to reactive media enquiries promptly, ensuring alignment with the organisation’s values and objectives.
-
Draft key messages and FAQs for media interviews and public responses, and advise senior leadership on sensitive media or reputational issues.
-
Represent the Living Wage Foundation effectively in senior stakeholder interactions and participate in out-of-hours press duties when needed.
Materials development and dissemination:
-
Oversee the Media Team in producing engaging press releases, blogs, opinion pieces, and media briefings to elevate the Living Wage Foundation’s profile and the voices of workers and employers within the Living Wage movement.
-
Ensure media outputs and communications reflect the organisation’s values and uphold a consistent voice.
-
Create and refine key messaging for public communications, including FAQs and response guides.
Social media and website
-
Ensure consistency in messaging and alignment across all media and digital platforms in collaboration with the wider communications team.
External relationships (including media and press)
-
Lead employer case study development, identifying and preparing Living Wage employers to speak to media and champion a real Living Wage.
-
Drive stakeholder engagement efforts, cultivating valuable relationships with Living Wage employers, campaign partners, and media contacts.
-
Build and maintain relationships with journalists across print, digital, and broadcast media to secure quality coverage.
-
Collaborate with the Public Engagement Team to draft emails, speeches, speaker notes, briefings, and press notices for political engagements.
-
Strengthen and maintain broad cross-party support for the Living Wage agenda.
Campaign & events management
-
Provide a link between Events team and Senior Leadership Team to ensure efficient decision-making around key events.
-
Lead on media and messaging elements of agreed comms-led campaigns.
Internal comms & knowledge management
-
Oversee the development and maintenance of a comprehensive press database, mapping key media contacts and publications in line with the Living Wage Foundation’s objectives.
Internal relationships
-
Work closely with the Senior Digital and Communications Manager to guide and oversee team initiatives.
-
Provide line management and development support to the Media Manager and Events Manager.
Learning, expertise & DEI
-
Lead media training sessions for LWF staff and Living Wage employers, enhancing their confidence and effectiveness in media engagements.
-
Work collaboratively with colleagues across the LWF and Citizens UK, including communications and DEI teams, to develop and implement ethical storytelling practices, ensuring lived experience is represented responsibly, inclusively, and in line with organisational guidance.
-
Contribute to a positive and inclusive team culture.
-
Ensure accessibility is embedded across communications and events, working with relevant teams to implement best practice and organisational guidance.
Person Specification
(D) Desirable, (E) Essential
Experience
· Proven experience and a strong understanding of the UK media landscape, with experience building relationships with journalists and securing high-quality media coverage. (E)
· Experience in line managing and leading a team. (E)
· Demonstrated experience in managing sensitive reputational issues, including risk assessment and crisis communications. (E)
· Skilled in leveraging real-life stories and case studies to drive engagement, including experience in leading media training for spokespeople. (E)
· Strong track record in designing and executing high-impact communications strategies that achieve measurable results. (E)
· Experience of working collaboratively across teams and influencing senior stakeholders to achieve shared objectives. (E)
· Experience of working with a range of voices and perspectives, including community, worker or lived experience storytelling. (D)
Key skills and knowledge
-
Outstanding written and verbal communication skills, with the ability to produce and edit clear, engaging content suitable for media, digital and public audiences. (E)
-
Competence in using social media platforms to engage audiences effectively, understanding their role in broader media strategies. (D)
-
Proficiency in evaluating campaigns and media outputs, with the ability to derive insights that inform future strategies. (E)
-
Strong interpersonal skills for building effective relationships with colleagues and external stakeholders, including political audiences. (E)
-
Solid understanding of the political landscape and public affairs, with experience engaging cross-party stakeholders (E).
Personal qualities & values
-
An enthusiasm for media and communications, coupled with a strong commitment to the mission of the Living Wage Foundation. (E)
-
Ability to lead, support and develop high-performing teams, fostering a collaborative and inclusive working environment. (E)
-
Commitment to equality, diversity and inclusion, with an understanding of how to communicate responsibly and ethically about lived experience. (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
Interviews will be held 17th and 18th August.
We’re the movement at the heart of fairer, better work. Fair pay, secure hours & enough to live on in retirement.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Communications Manager
This is a hands-on communications role at an important time for GBSS. You will help us plan, write and deliver clear, compassionate communications that make a real difference for babies and families.
Later this year, the results of the GBS3 trial are expected, with a likely UK NSC review to follow. This represents a significant opportunity to influence policy, improve care, and help prevent group B Strep infection in babies.
We are looking for an excellent communicator who can bring people and plans together, write well, keep work moving, and turn complex information into communications people can understand and use.
You do not need to arrive as a group B Strep expert. You will work with colleagues who bring expertise in policy, clinical evidence, fundraising, support services and digital content.
Key Information
Job title: Communications Manager
Reports to: CEO
Direct reports: Digital Content Specialist
Location: Hybrid (Haywards Heath) or remote within the UK
Hours: Full-time (35 hours per week)
Salary: £40,000–£45,000 depending on experience
Role Overview
The purpose of this role:
To help GBSS communicate clearly and confidently, through communications that are well planned, well written and delivered effectively.
· write and edit key communications
· hold communications plans for major campaigns and projects, working closely with the CEO and colleagues
· bring together communications across advocacy, fundraising, support services and digital
· line manage the Digital Content Specialist
· keep communications projects moving and delivered to a high standard
This role sits at the centre of a small team. It will suit someone who enjoys being hands-on and is happy to move between planning, writing, editing, coordinating and problem-solving as priorities change. The postholder will be expected to draft a significant proportion of GBSS's core communications content themselves.
Key Responsibilities
1. Communications planning and coordination
· Hold communications plans for major campaigns and projects, working closely with the CEO and colleagues to agree priorities, timings and outputs.
· Translate organisational priorities into clear communications actions and timelines, working with subject leads where needed.
· Manage communications workflows, deadlines and approvals.
· Use trustee and external advisers’ expertise as a helpful sounding board where appropriate.
2. Writing and content development
· Act as the lead writer and editor for key communications, including blogs, newsletters, supporter communications, campaign materials, website content, organisational updates, briefings and stakeholder communications.
· Edit and improve content produced by colleagues.
· Make sure communications are clear, plain English, compassionate, inclusive, accessible and accurate.
· Help translate complex clinical, policy and research information into communications that non-specialists can understand.
· Work from agreed policy positions and specialist input when drafting briefings, consultation-related materials or stakeholder communications.
3. Campaign delivery
· Coordinate communications for major campaigns and projects, including GBS Awareness Week.
· Work with colleagues to agree objectives, audiences, messages, outputs and timelines.
· Work with the Fundraising Manager on supporter communications, helping with copy, timing and consistency.
· Help paid activity fit well with wider campaign messaging.
· Keep campaign delivery on track and support evaluation and learning.
4. Messaging and consistency
· Help develop and maintain clear organisational messages.
· Help communications across channels fit together.
· Support colleagues to communicate sensitive or complex issues clearly.
5. Digital content leadership and line management
· Work closely with the Digital Content Specialist to agree priorities, plan content and support high-quality delivery across digital channels.
· Line manage the role, including regular feedback, support and development.
· Look at what is working across digital channels and use that insight to improve future content.
6. Media support
This role will support media activity through practical communications planning, drafting and follow-up.
This includes:
· drafting briefing materials, background notes, key messages and approved lines
· coordinating communications around media activity
· helping make sure follow-up content is delivered across relevant channels
7. Insight and continuous improvement
· Work with information and support colleagues to understand what families and professionals are asking and where communications could be clearer.
· Use audience insight, communications data and campaign results to improve future activity.
· Identify practical ways to improve communications processes.
Person Specification
Essential
· Excellent writing, editing and proofreading skills, with strong attention to detail.
· Experience creating content across multiple communications channels.
· Experience planning and delivering communications projects or campaigns.
· Ability to explain complex, technical or evidence-based information clearly and accurately.
· Excellent organisational skills and ability to manage multiple competing priorities.
· Good judgement and sensitivity when communicating about emotionally complex, potentially distressing or sensitive issues.
· Experience supporting, guiding or managing others, whether colleagues, freelancers or suppliers.
· Ability to work collaboratively in a small organisation, including with senior colleagues and subject matter experts.
Desirable
· Experience in charity, health, policy, public affairs or another setting where complex or evidence-based information needs to be communicated clearly.
· Experience communicating about maternity, newborn care, patient safety, bereavement or similarly sensitive issues.
· Experience working with websites, email marketing systems and social media platforms.
· Understanding of accessibility, plain English and inclusive communications.
What you’ll help us achieve
You’ll help GBSS communicate more clearly, plan further ahead and deliver key campaigns well.
Interviews
interviews will be held between 17 and 20 August 2026.
- First-stage interview – conducted via Microsoft Teams.
- Second-stage interview – held in person.
Our mission is to stop group B Strep infection in babies.
The client requests no contact from agencies or media sales.
I’m thrilled to be supporting a leading global children’s education charity, to find their Campaign Communications Manager, based in London, working an innovative, 4 day week.
Do you have experience in and a passion for using campaigns to drive meaningful global change? Have you planned and delivered integrated communications for a specific campaign previously? Do you have knowledge of public affairs, or campaigns on an international level? If yes, then I’d love to hear from you.
The Campaign Communications Manager will develop and deliver the communications strategy for a successful Campaign and Global Finance Summit, working closely with colleagues and specialist agencies. Key responsibilities include:
- Communications strategy: Develop and deliver an integrated communications strategy, managing external agencies across event delivery, content and media relations
- Digital campaigning: Oversee campaign communications across digital channels, including the website, social media and email
- Content coordination: Plan, create and distribute compelling content across campaign channels and the wider partner network
- Partner communications: Manage communications with a global network of more than 200 businesses, NGOs, foundations, early childhood organisations and government partners, producing toolkits and campaign updates that enable effective advocacy
- Story development: Work with internal teams and partners to identify and develop campaign stories for media, digital channels and stakeholder communications
- Monitoring and reporting: Track campaign performance and produce regular reports including donor reports
If you are a seasoned comms professional who can turn ideas into plans, and action, please apply today for more info, and an informal conversation.
- Salary £40,000 for 4 day week.
- 4 day working week!
- Permanent position
- Central London based office- Hybrid working (1-2 days per week in the office)
Closing date- applications are reviewed on a rolling basis, so please apply today!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Head of Communication and External Affairs
Reporting To: Director of Marketing and Communications
Salary Range: £55,000 to £60,000
Contract Type: Permanent
Location: London
Hours/Days per week: 35 hours per week, Monday to Friday, 9am to 5pm
Requirements: Felix can only employ applicants who currently have the right to work in the UK. As part of our safer recruitment policy, we do ask questions regarding unspent criminal records.
We are Felix
We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.
Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.
We‘re about fuller plates, fuller communities, and fuller lives.
Purpose of the Job
The Head of Comms and External Affairs will lead our narrative and steward our reputation at critical moment, following the merger of FareShare and The Felix Project to form the new Felix brand. The role will set the strategy and operating rhythm for a team of seven across media relations, internal communications and public affairs, ensuring Felix speaks with one clear, trusted and influential voice.
Reporting to the Director of Marketing and Communications and working alongside the Head of Brand Marketing who leads brand marketing and digital communication, the postholder will protect and build Felix's reputation, shape national and sector conversations on food redistribution, food waste and food insecurity, and help position Felix as a leading partner in the national endeavour to triple food redistribution in the UK.
The role will provide senior counsel to the CEO, Executive Team, trustees and senior leaders; lead high-quality media, stakeholder and parliamentary engagement; and ensure internal communications support colleagues, volunteers and partners through integration, change and growth.
Duties and Responsibilities
- Set and lead an integrated external affairs strategy for Felix, aligned to organisational strategy, the post-merger integration plan, the refreshed brand and the national programme to expand food redistribution.
- Lead, develop and empower a multidisciplinary team of seven across media relations, internal communications and public affairs, directly managing three discipline leads and building clear priorities, standards and ways of working.
- Lead Felix's media relations and reputation management, securing proactive national, regional and sector coverage, overseeing reactive press office activity, preparing spokespeople, managing issues and crisis communications and working closely with the digital marketing team.
- Working closely with the CEO and policy colleagues, leading public affairs and influencing activity, building trusted relationships with government, parliament, food industry partners, redistribution networks, funders and sector coalitions to advance Felix's mission and policy objectives.
- Set the strategic direction for internal communications, ensuring staff, volunteers, network partners and other internal audiences understand the charity's vision, values, priorities and change journey.
- Develop clear narratives, messages, evidence and thought leadership that explain Felix's mission, impact and role in creating a fairer and more sustainable food system.
- Provide expert advice to the Executive Director of Fundraising, Marketing and Communications, CEO, Executive Team, trustees and senior leaders on reputation, stakeholder positioning, media risk, political context and communications opportunities.
- Work closely with the Head of Brand Marketing to ensure external affairs, brand marketing, fundraising, digital communication and operational communications are integrated, consistent and mutually reinforcing.
- Embed professional standards, risk management, evaluation and compliance across the function, including political impartiality, charity law, safeguarding, data protection, media protocols and inclusive communications.
- Bring innovation and experimentation to the development of content and wider communications offer.
- Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.
Recruitment timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



Be part of something extraordinary at Epilepsy Society. We are seeking a values driven Policy & Public Affairs Manager to join a charity that provides world leading support for people with epilepsy through Care, Research and Advocacy.
About the role
Epilepsy Society is a dynamic charity with ambitious plans to revolutionise the lives of people through advocacy, research and care.
We are looking for someone to join our award-winning campaigns team and help us to progress change through political engagement at both national and local level. We have an impressive track record of working with government, locally elected politicians, professional organisations, patient stakeholder groups and other charities in the sector on a range of issues which affect people with epilepsy.
Our recent work includes our successful Zach’s Law campaign. This role is an exciting opportunity to help bring about further change that will make a real difference to the lives of people with epilepsy.
The postholder will develop an effective programme of policy and public affairs work across the UK to have maximum impact for people with epilepsy and to raise the public profile of epilepsy.
We seek someone with a degree or relevant experience in political or public affairs, extensive experience of influencing, organising campaigns and major events and negotiating at a senior level. You will be required to have a detailed level of understanding of government politics and the charity sector and an empathy to the cause.
Please download the recruitment pack attached to view the full job description and essential criteria.
The post holders should demonstrate our people values of CAIRO (Caring, Accountable, Improving, Respectful and Open.
Some information about us
The Epilepsy Society’s Vision is a full life for everyone affected by epilepsy. We want everyone affected by epilepsy to have the best opportunity for a full life - as free from seizures as possible. We set out to make a difference to every person affected by epilepsy whatever their background, however seriously it impacts on their life, and whether they have the condition themselves or are close to someone with epilepsy.
What we can offer
• 27 days annual leave + bank holidays, with the ability to buy and sell annual leave
• A generous Employee Referral Scheme (refer a friend and earn up to £150)
• Length of service awards
• Access to shopping discounts and cashback with thousands of retailers through Purple Rewards
• Staff recognition scheme
• Excellent training and development opportunities
• Group Pension
• Life Assurance (2x your annual salary)
• Confidential, supportive Employee Assistance Programme, accessible 24/7
• Salary Finance, offering you products linked to your salary and tailored to your individual circumstances. Providing services such as loans, advances, savings and financial education
If you have the right skills and experience and are inspired to apply, please do so by uploading your CV and covering letter explaining how you meet the specifications of this role.
A DBS (Disclosure & Barring) check will be required before appointment is confirmed.
We reserve the right to close the post early once we have received a sufficient number of applicants: please submit your application as soon as possible to avoid disappointment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Carers UK’s vision is to create a society that recognises, values and supports carers. As the leading national charity for unpaid carers, we exist to make life better for carers, however caring affects them. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.
About the role
We recognise the value of social media in communicating with all our audiences; whether unpaid carers or their friends and families, employers, politicians, service providers, supporters and all those people who may become a carer for a partner, family member, friend or neighbour and will need information, support, and to know that there are people working to make their lives better.
This role works with colleagues across the organisation, including our senior management team - but also in partnership with external organisations and agencies - with targets set for engagement (and other indicators of the success of our campaigns). We're working on multiple campaigns simultaneously; whether that's Carers Week, campaigns to influence changes to the law to better support carers, encouraging unpaid carers to join us as members, updating on activities in the devolved nations or getting people to fundraise for Carers UK. And we use a mix of owned, earned and paid communications to drive engagement in a challenging and crowded environment in order to get our messages to cut through. It's a busy, but varied role, in a supportive and collaborative team.
About you
Working within the communications and marketing team, you'll be confident in managing our social media accounts (we have many), ensuring we're using platforms to get our messages out to both wide and targeted audiences with engaging and timely content.
You'll be happy using tools for social listening, interacting with our audiences and building our reach. You'll be familiar with key metrics for social engagement and will be reporting back to colleagues and other stakeholders - and using this data to constantly improve our communications.
You'll be skilled in writing longer form content for our members' magazine, Caring, proof reading articles, posting content on our websites, creating graphics and making sure our content is engaging, audience focused and dynamic. Oh, and you probably know your way around an emoji set and are not scared of a well timed pun. Plus you'll have a great eye for detail and be confident in your ability to prioritise (and sometimes reprioritise) your workload as needed.
We're a small but effective communications team and pride ourselves on getting stuck in and supporting each other when we need to deliver big on fast moving projects, so you'll need be able to juggle lots of demands while recognising the importance of always hitting deadlines.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation; fostering an environment and working culture that celebrates and promotes diversity and inclusion. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role, dependent on the needs of the applicant.
We are proud to be an Employers for Carers member. We have signed the Menopause Workplace Pledge and achieved the Disability Confident Employer accreditation. We aim to offer interviews to those who have a disability covered under the definition outlined in the Equality Act 2010 and who meet the minimum criteria for the role. The minimum criteria can be found under the Essential section of the Person Specification of the recruitment pack. Please let us know if your application is being made under the Disability Confident Scheme. You are not required to share the nature of your disability or long term health condition. You will need to state in your email application that you are making your application under the Disability Confident Scheme as you consider yourself to be disabled, or as having a disability. If you meet the minimum criteria then you will be offered an interview.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.
The closing date for applications is 5pm, Tuesday 18 August.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing as we receive applications.
Carers UK may carry out online and social media checks before a formal offer is made.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Partnerships Manager
Responsible to: Director of Delivery, Innovation & quality (MindCHWF) & Senior Operations Manager (Turning Point)
Hours: 37.5 hours per week - Full-time
Salary: Starting salary is £ £46,448.13 PA at full time equivalent (P04-SP41) with scope to increase to £49,612.14 (P04-SP44)
Contract type: 31 March 2027 (with potential for extension)
Location: [102-110 Mare Street, Hackney] with working across locations in City & Hackney
Mind in the City, Hackney and Waltham Forest, working in partnership with Turning Point and Antidote, provide the City and Hackney Integrated Recovery Service (Substance Use). The service is based in each of City and Hackney’s neighbourhoods in order to be accessible, local and inclusive. A full integrated service will contribute to recovery, social inclusion and improving the quality of life of all our service users in the City of London and Hackney borough. A full integrated service, shaped by the community needs and voices of service users, carers, families, communities, all staff and volunteers will contribute to recovery, social inclusion and improving the quality of life of all our service users in the City of London and Hackney borough.
The service has three elements: Out There, Everywhere- specialist outreach, in reach and engagement, Building Blocks- low, medium and hi intensity support pathways, and Get Connected- building on our local, individual, and shared assets to provide recovery capital and peer support.
This role will connect the staff teams and service users to wellbeing opportunities within the local community. The role will promote the City & Hackney Recovery Service within the local community through events, social media and local community engagement. They will identify the needs of the client group and provide adequate support.
This role will lead on management of subcontractors, coordinate quarterly contract monitoring and build partnerships including commissioners, GPs, politicians, and other stakeholders to increase collaborative and effective service in City and Hackney’s neighbourhoods. The role will also lead to support MindCHWF’s policies and delivery in the blended service in order to provide efficient and high-quality service.
Job Role:
1. Nurture external partnerships across specific areas and being responsible for overseeing and ensuring all appropriate pathways are in place and reviewed
2. Maintain and enhance appropriate key relationships with statutory and VCS partners who co-locate/joint work with or refer into the service
3. Lead on expanding the partnership network on an ongoing basis by identifying opportunities to streamline delivery and maximise joint working
4. Work as part of the service-wide team developing recovery treatment services that are truly connected to the community
5. Lead on development and management of a broad range of internal and external partnerships including but not limited to, homelessness prevention, outreach, community development and engagement, peer mentoring
6. Take a lead role in supporting the teams to improve and adapt to changing demands
7. Promote and raise the profile of the service and partners across the boroughs
8. Establish and review joint-working protocols to deliver joined up and effective support, using a population health perspective, reflecting the service’s aims
9. Oversee the innovation fund, establishing processes and protocols to set it up and the ongoing governance of the fund
10. Lead on management of all service sub-contractors – including liaison and cascade of information back and forth between the service, co-ordinate quarterly (and ad hoc) contract monitoring (manage KPI’s, staffing, service support etc.).
11. Develop and manage a Partnership Board that meets quarterly comprising Mind, London Friend and NHS Homerton (and any other organisations we begin sub-contracting to).
12. Generate and maintain/oversee SharePoint folders for all key stakeholders – including contact info, management details, premises and any joint working agreement paperwork.
13. Maintain and overarching Stakeholder contact list in Excel to be stored on SharePoint, update and amend as necessary over time.
14. Maintain and update the service satellite spreadsheet (including internal and external satellites).
15. Attend relevant CDP’s to represent the service and cover for colleagues at CDP’s as and when required.
16. Be the main link for partners/stakeholders when they are looking to initiate some joint working enterprise or have feedback or concerns to raise with the service.
17. To lead on organising stakeholder events and community events.
18. To establish and continue building a wide network of contacts for the service within as many professions as possible within CoL and Hackney.
19. To branch the service out more into the night-time economy of the borough, in terms of awareness, literature/posters and training where relevant.
20. Support the Training and Practice Lead to offer and deliver more training to external partners.
21. Run regular feedback sessions and surveys of partners to elicit feedback from the service and gather intelligence on what training and support they would like from our service. Share this information/intelligence regularly with the service at MGM’s.
22. To maintain and bolster 12-step and other mutual aid groups in the service, be the main liaison for these contacts and establish a SMART recovery Group to complement our existing mutual aid arrangements.
23. Lead on changes to the service website, review this site and consider how we could optimise promoting the service this way.
24. Lead on liaison with TP External Affairs and Marketing teams. Create and manage a service promotion plan.
25. Lead on negotiating, writing, collating and storing all MOU’s, RA’s ISA’s and all other written agreements with partner agencies relating to co-location and joint working.
26. Manage the service’s digital footprint including google reviews, and control or delegate the management of the service’s social media channels to boost our digital engagement with the local community.
27. Create a regular C&H Recovery Service newsletter to share with partners and stakeholders.
28. Engage with local media and politicians where appropriate to promote the service and position the service effectively politically within the borough.
29. Oversee the work we do with commissioners and public health teams on the PH Van and Hot Spot Activity including attending meetings relating to these with the council. Ensure a rota and staffing is organised for these outreach exercises months in advance.
30. Continue to manage the contracts and joint-working agreements with the GPSC scheme and our separate GP alcohol satellites with a view to setting up at least two more GP satellites in the borough.
31. Organise regular forums and training sessions with GP’s in the borough.
32. To field any complaints coming from GP’s and other key stakeholders.
General
· To comply with, promote, and contribute to the writing and development of Mind in the City, Hackney and Waltham Forest's values and with all organisational systems, policies and procedures
· To work with colleagues and partners within the service to provide a seamless service
· In accordance with the Health and Safety at Work Act 1974, to take responsibility for your own health and safety at work and that of any staff, service users or visitors you are working with, and to report any risks or potential hazards to the Health and Safety Representative
· To keep records and statistics for dissemination to effectively monitor the service, ensuring that all files and information are kept in accordance with Mind in the City, Hackney and Waltham Forest's policies on confidentiality and data protection
· To be administratively self-supporting
· To liaise with other Mind CHWF projects and staff from partner agencies and external stakeholders to facilitate and maintain effective links
· To attend and participate in staff meetings, contributing to discussions and giving reports if needed
· To attend supervision, appraisal meetings, and appropriate internal and external training courses as approved by your line manager
· To attend Mind in the City, Hackney and Waltham Forest staff away days
· To undertake any other tasks and duties commensurate with the post as directed by your manager, or any other senior manager in Mind in the City, Hackney and Waltham Forest
Person Specification
The following criteria will be used when assessing candidates. Criteria marked (E) are Essential and (D) are Desirable.
Values and Behaviours
· A passion and commitment to supporting good health for individuals and communities (E)
· A valuing of coproduction (E)
· Effective verbal and written communications that can be modified to different stakeholders (E)
· Collaborative team working skills (E)
· Proven negotiating and networking skills with an ability to establish new working partnerships (E)
· Adaptable and resilient to work in a changing and challenging environment (E)
· Ability to deliver against agreed goals, targets and outcomes (E)
· Ability to translate strategy into tangible action to enhance service KPI performance (E)
· Resilient and reflective (E)
· Ability to work under pressure and meet both service and central services deadlines (E)
· Able to work in a changing and sometimes challenging environment (E)
· Excellent report writing skills (E)
· Excellent organisational abilities, able to manage a complex workload of multiple priorities (E)
Knowledge & Experience
· Proven ability to establish new partnerships and collaboration with agencies, with enhanced negotiating skills (E)
· Significant Management experience of leading throughout challenge and change (E)
· Track record of developing innovative approaches to community-based collaboration and joint-working strategies (E)
· An understanding and interest in community development and peer support approaches (E)
· Proven knowledge of substance misuse (D)
· Experience of community-based interventions/collaboration / partnership making (E)
· Resilient and reflective (E)
· Ability to work under pressure and meet both service and central services deadlines (E)
Skills & abilities
· Strong collaborative leadership skills (E)
· Coaching skills to achieve successful outcomes (D)
· Proven experience in leading teams with an ability to improve and adapt to changing demands (E)
· Ability to prepare and manage the services Business Continuity Plans (D)
· Experience of Microsoft Office suite, Excel and Database systems (E)
· Experience of performance monitoring at a high level (E)
· Good communication skills and professional role model with staff and partners at all levels (E)
Qualifications
Essential
· Fluent written and spoken English with appropriate literacy and numeracy skills. (E)
Desirable
· Relevant qualification in health, social care, substance use, mental health, psychology, counselling, social work, or a related field, or equivalent experience. (D)
Disclosure and Barring Service (DBS)
· Enhanced check required.
The client requests no contact from agencies or media sales.
Oriau: 0.8CALl (28 awr yr wythnos) | Cyfnod penodol: Blwyddyn o’r penodiad
Cyflog: Gradd D: £33,662 – £39,559 (pro rata)
Dyddiad cau ar gyfer gwneud cais: hanner nos ddydd Sul 23 Awst
Rydym yn chwilio am Uwch Swyddog Polisi Cyhoeddus profiadol i gydlynu ein gwaith cyngor polisi a materion cyhoeddus – gan gyfrannu at gyflawni un o’n pedair prif flaenoriaeth strategol: “Cyfrannu at ddatrysiadau polisi mawr drwy gynnig cyngor annibynnol a galluogi cyfnewid gwybodaeth”. Rydym yn chwilio am rywun sydd â’r brwdfrydedd i ysgogi ein Cymrodyr anhygoel a’n rhanddeiliaid eraill i sicrhau bod ein gwaith yn effeithiol.
Bydd deiliad y rôl hefyd yn gyfrifol am ddarpariaeth Gymraeg a gwaith dwyieithog y Gymdeithas.
Dyma gyfle cyffrous i rywun sydd eisiau cyfuno gwaith hyblyg â rôl ddiddorol ac amrywiol mewn tîm deinamig. Rydym yn bwriadu cyflogi ar sail cyfnod penodol o flwyddyn (i ddechrau), ac ar sail 0.8CALl, ond yn barod i ystyried rhannu’r swydd.
Mae rhuglder yn y Gymraeg yn ofynnol ar gyfer y swydd hon.
*********************************
Hours: 0.8FTE (28hrs per week) | Fixed term: 1 year from appointment
Salary: Grade D: £33,662 – £39,559 (pro-rata)
Application deadline: midnight on Sunday 23 August
We are seeking an experienced Senior Public Policy Officer to coordinate our policy advice and public affairs work – contributing to the delivery of one of our four key strategic priorities: “Contribute to major policy solutions by providing independent advice and facilitating knowledge exchange”. We are looking for someone to with the enthusiasm to mobilise our amazing Fellows and other stakeholders to ensure our work delivers impact.
The role holder will also have responsibility for the Society’s Welsh Language offer and bilingual working.
This is an exciting opportunity for someone looking to combine flexible working with an interesting and varied role in a dynamic team. We are looking to employ on a fixed-term basis for one year (in the first instance), and on a 0.8FTE basis, but will consider job-shares.
Fluency in Welsh is a requirement of this post.
The client requests no contact from agencies or media sales.
Location: Bristol office, hybrid (minimum two days a week in the office)
Salary: £38,456 per year (Band F)
Job Type: Full-time (37.5 hours a week), fixed term for 12 months with the possibility of extension
The role:
Every year CSE's advice service helps thousands of people to cut their energy bills, improve their homes and stay warm. Thousands more struggle with cold homes and unaffordable bills without ever knowing that free, expert advice is available. This role exists to change that.
As Marketing Manager, you will grow awareness of, and referrals to, CSE's energy advice services across both B2B and B2C audiences. You will build relationships with the professionals and community organisations best placed to refer people to us and develop campaigns that reach householders directly.
You will own a sustained marketing plan, produce high-quality materials and measure your impact. Reporting to the Head of Communications, you will work closely with colleagues across Communications and our Household Energy Services team. It is a creative, fast-moving environment where good ideas get acted on.
Specific responsibilities
An applicant appointed to the role will be expected to:
- Develop and maintain a sustained, practical marketing plan for CSE's advice services, covering referrer engagement (B2B) and direct-to-public activity (B2C).
- Work with Household Energy Services project managers to set clear objectives and targets, and report on performance.
- Research and map the professional referrer landscape, identifying the right intermediaries for each project area.
- Build and maintain a segmented referrer database and lead a proactive outreach programme, re-engaging lapsed partners.
- Develop messaging and materials that help referrers understand our advice services and promote them confidently to their clients.
- Deliver public-facing campaigns across print, community and digital channels, including activity reaching people who are digitally excluded.
- Work with the Digital Communications Manager on project-specific digital activity, including Google Ads, website content and email campaigns.
- Produce print-ready materials independently in Canva or Adobe Creative Suite, in line with CSE's brand and co-branding guidelines.
- Own marketing measurement for the advice services, using data to inform decisions and make the case for investment.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
About you:
Essential attributes for this role include:
- Three to five years' experience in a marketing role, with responsibility for planning and delivering campaigns or marketing programmes.
- Experience of marketing to two distinct audiences: professional intermediaries (B2B) and members of the public (B2C).
- Experience of building and managing relationships with external organisations or referral networks.
- Experience of producing print-ready materials independently in Canva and/or Adobe Creative Suite, working to brand and style guidelines.
- A strong communicator, able to turn complex information into clear, accessible content for non-specialist audiences.
- Analytical – able to interpret data, identify what is working and make evidence-based recommendations.
- Organised and self-directed, able to manage a varied workload across projects with minimal supervision.
- Able to manage a marketing budget, track spend and demonstrate value for money.
- Proactive and self-motivated, with genuine empathy for CSE's mission and the communities we support.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
Benefits:
CSE offer a range of other benefits including:
- You will be entitled to 25 days' paid holiday (plus statutory holidays)
- Company pension scheme with 8% employer and 6% employee contributions
- Subsidised bike purchase and Tech Scheme
- Life Assurance
- Health Cash plan
- Retail discounts
- Discounted breakdown cover and many more.
- We will pay fees and expenses on relevant training courses.
- We are flexible with working hours and will discuss this openly if you are invited to interview.
How to apply
To apply, please download and complete the application form available from our website and send it to our Jobs email address (found in candidate pack). Your application should demonstrate your suitability against the criteria in the person specification and job description. CVs and supporting letters will not be considered.
The client requests no contact from agencies or media sales.







