Media manager jobs

About the Role
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory and Lebanon.

To provide supporters who contact MAP with exceptional supporter care through enquiry handling, and income thanking and processing. Maximise long-term support by ensuring every supporter feels valued at MAP.  Support the Fundraising and Marketing Team with the maintenance of customer records and transactions using MAP's fundraising database: Microsoft Dynamics.

     
About You
The ideal candidate should have experience in a supporter or customer care role. Excellent communication skills, both written and verbal, with a high level of empathy and understanding. Plus the ability to adapt your communication style for different  audiences.  Ability to work well under own initiative and meet deadlines. Interest and ability to learn technical skills relating to the functions of the fundraising database. 

KEY RESPONSIBILITIES 
Supporter Experience and Relationship Management 
- Respond to supporter enquiries received by telephone, letter, email and social media, delivering a high-quality, empathetic and efficient service.
- Ensure interactions with supporters are engaging and supporter-centric at all times.
Income and Data Processing 
- Process donations from multiple income streams, such as cheques, cash, and online card payments, ensuring supporters are thanked according to internal processes. 
- Support with the development and maintenance of process documents.
- Maintain supporter and organisational records in our database, Microsoft Dynamics. Use data securely and in line with best practice data protection principles and GDPR. 
- Help MAP to maximise return from the Gift Aid scheme by ensuring declarations are added correctly and updated where necessary. 
- Open and process post received, bank cheques and cash donations received at MAP’s head office. 
General responsibilities 
- Develop & maintain effective working relationships with colleagues in and outside of the Fundraising and Marketing Team. Regularly communicate across teams to ensure information shared with supporters is accurate and up to date. 
- Support the delivery of MAP’s Fundraising Operations programme as required.
- Support the mission, ethos and values of MAP.
- Support and promote diversity and equality of opportunity in the workplace.
- Abide by organisational policies, codes of conduct and practices.
- Treat with confidentiality any personal, private or sensitive information about individual organisations, clients, or staff and MAP data.
- Carry out ad-hoc tasks when necessary, as discussed & agreed with the Supporter Care Manager. 
PERSON SPECIFICATION 
EXPERIENCE
Essential
- Experience in a supporter or customer care role.
- Excellent communication skills, both written and verbal, with a high level of empathy and understanding. Plus the ability to adapt your communication style for different audiences. 
- Ability to work well under own initiative and meet deadlines.
- Interest and ability to learn technical skills relating to the functions of the fundraising database. 
- Strong attention to detail.

Desirable
- Experience working in a charity with a humanitarian, medical or campaigning focus. 
- Knowledge of payment processing and regular giving administration. 
- Experience of handling complex queries and complaints, and adhering to appropriate policies and procedures.
- Experience using CRM systems or supporter databases (experience with Microsoft Dynamics is Desirable).
PERSONAL ATTRIBUTES 
Essential 
- A passion for excellent customer service and a drive to improve supporter experience.
- Excellent interpersonal skills and an excellent team player.
- Ability to communicate complex information with confidence and clarity. 
- Commitment to MAPs anti-discriminatory practice and equal opportunities. 
- Commitment to the aims, values and ethos of MAP – MAPs values are Solidarity, Integrity, Impact and Dignity. 
- Ability to work weekends and evenings on occasion in the case of emergencies. 

Disclaimer
Note: we encourage all interested applicants to apply, even if they don’t meet all criteria within the person specification 

We are a small but mighty team, with huge ambitions to transform more lives of those who live with an intellectual disability, through the power of sport.  

If you are just looking for a job, then we are probably not for you. However, if you are an experienced Corporate Partnerships Manager with a track record of driving high-value, purpose-driven partnerships that create lasting impact and you are looking for a challenge, a chance to make a huge difference and you want to be part of a high performing team which gets things done, then we would like to hear from you. 

We continue to be focused on our vision to create an inclusive world for all, driven by the power of sport, through which people with intellectual disabilities live active, healthy and fulfilling lives. We are a small, but growing, team with huge ambitions, and applicants must be comfortable operating in an environment where working under your own initiative is expected and encouraged.

We are looking for people who are passionate about Special Olympics and are completely aligned with our values. We are authentic. We act with honesty, integrity and respect. We are creative and innovative. We love to embrace difference and doing things differently. We are brave, courageous, resilient and determined. We listen and are led by the voice of our athletes. We are always kind. We are Inclusion in Action.

We are continuing to build a high-performing team who care for each other and care about our cause. Our athletes are incredibly inspirational, courageous and insightful people, and they deserve a team who are equally committed and passionate about our mission. 

How to Apply  

For Job Role specifics please see the Job Description attached. The role is a fixed term contract to 31st March 2027,  with the possibility of this being extended.  The role will require travel, with 3 days per week traveling to Fuller, Smith and Turner sites. Previous applicants need not apply.

To apply, please send a covering letter (maximum 2 pages) explaining why you wish to work for Special Olympics GB. It is important that all prospective employees understand our mission and are driven by our cause. Please be specific about how your skills and experience will help you undertake this role. Generic letters and agency approaches will not be considered. Please also include your CV.

Closing date for applications is 12/09/25. First stage interviews will be held w/c 15/09/25. 

Special Olympics GB is committed to equality and diversity and encourages all sections of the community, particularly those living with a disability, who meet the job requirements to apply. We are a Disability Confident Employer.

The job holder will need to provide evidence of their ability to live and work in the UK and will be required to undertake a DBS check.   

We will only contact those who have been selected for interview. 

We request no contact from agencies. 

The Digital Marketing Officer will play a key role in delivering and managing WAF’s digital content and channels. Working closely with the Managing Director and Marketing & Fundraising Consultant, the role will help to implement and grow WAF’s digital marketing strategy—creating compelling, creative, and consistent content that drives engagement, raises income, and strengthens our brand.

About the Charity

The Wildlife Aid Foundation (WAF) is an animal charity dedicated to the rescue, rehabilitation, and release of British wildlife. We are passionate about protecting the future for our native species.

We run one of the UK’s busiest wildlife rescue and rehabilitation centres. We deal with over 20,000 wildlife-related incidents, each year. It’s a 24/7 job. On any given day, our rescuers will be scaling trees to rescue stranded baby owls or cutting fox cubs from garden netting. Our vets will be performing life-saving surgery, while our carers look after hundreds of patients and young babies being nursed in our rehab centre.

We rely on a small army of over 300 volunteers and run popular outreach and education programmes that help people take actions to make the world a better place for us and our animal neighbours in the natural world.

We are one of the longest-established wildlife centres in the UK and have been championing British wildlife for over 40 years.

The Role: Digital Marketing Officer
Location: Leatherhead
Salary: £30,000 (Full-Time)
Hours: Mon-Fri 9am – 6pm

Key Responsibilities

Social Media Management

• Manage WAF’s social media channels (Facebook, Instagram, Twitter/X, YouTube, TikTok), including scheduling daily content, posts, stories, and reels.

• Create engaging, on-brand content using a mix of video, imagery, graphics, and copy tailored to each platform.
• Work with the Marketing Consultant to implement a social media strategy and content plan, ensuring alignment with charity objectives and audience insights.

Content Creation & Storytelling

• Develop creative digital content (graphics, short-form video, infographics, blogs, ads, etc.) to inspire, educate, and motivate audiences to support WAF.
• Support the production of marketing and fundraising materials, working with colleagues to capture and edit video, imagery, and stories.
• Maintain WAF’s brand voice and visual identity across all digital platforms.
• To design and develop literature and assets for both online and offline media.
• To liaise with social media channels (such as the Dodo) and other media outlets to provide content to support these 3rd party organisations in promoting WAF.

Website Management

• Update and refresh website content, including rescue stories, blogs, species fact pages, and campaign updates.
• Support the management and promotion of WAF’s online shop, ensuring content is engaging and up to date.

Campaigns & Products

• To support the Marketing & Fundraising Consultant with the creating and delivery of the annual fundraising strategy.  Creating supporting content and identifying onsite stories that engage audiences.
• Contribute ideas for new digital campaigns, appeals, and supporter engagement opportunities.
• Liaise with potential designers in collaborating and launching new merchandise.

Person Specification

Essential:

• Proven experience managing social media channels in a professional context.
• Strong digital content creation skills (graphic design, short-form video, copywriting).
• Experience using tools such as Canva, Adobe Creative Suite, or equivalent.
• Good understanding of digital analytics and reporting.
• Excellent written and verbal communication skills, with a flair for storytelling.
• Highly organised, with the ability to manage multiple projects and deadlines.
• Passion for wildlife, conservation, and animal welfare.

Desirable:

• Experience in the charity or non-profit sector.
• Knowledge of website content management systems (e.g. WordPress).
• Experience running digital advertising campaigns.
• Photography and/or videography skills.

Please note: This role will involve occasional out-of-hours working (including evenings and weekends) to ensure that the social media channels are active and monitored at peak times.

Job Title: Press and Communications Officer

Position Type: Permanent/Full time

Reports to: Senior Policy and Advocacy Officer

Salary: Range from £31,000- £34,000 depending on experience

Based at: School Food Matters, The Bridge, 7b Parkshot, London, TW9 2RD

Note: Before Christmas, we will be moving to new offices in Southwark, close to Waterloo

Working Hours: 9am-5pm (flexible)

Pension: School Food Matters pays 7% of pensionable earnings

Holiday: 31 days including bank holidays that fall on working days

School Food Matters is closed between Christmas and New Year

Job Purpose

· To help make SFM the destination for media as the voice for food in schools

· To help increase media coverage for our work across all platforms (print, TV/Radio, digital)

· To develop and maintain our vibrant social media presence

Key Tasks include

· Writing and reviewing editorial, case study and blog content to maintain SFM’s voice

· Working with our Web Developer to maintain the School Food Matters website

· Diary planning to make best use of events and media moments to highlight our work in the media

· Maintaining up-to-date and accurate records of media contacts on Airtable

· Producing, editing and co-ordinating video and visual content across SFM’s projects

· With support from our Policy and Communications Assistant, maintaining our vibrant social media presence

· Managing and maintaining our photo library (Google photos)

· Ensuring our website is up to date by liaising with project teams for new content

· Understanding and disseminating new processes and functionality of the new website

· Managing our Google Ad grant and ensuring that our ads remain effective

· Liaising with partner organisations for joint promotion of our projects and campaigns

· Producing and distributing our newsletters

· Adding press articles to the website and social media

· Maintaining the ethos of the charity and positively promoting our work at all times

· Keeping up to date with safeguarding requirements and reporting procedures

· The Press and Communications Officer will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time.  Therefore, being flexible and approaching the job with an open and positive mindset is essential!

 Person Specification

 Essential

· Exceptional oral and written communication skills in fluent spoken and written English, with strong attention to detail.

· Experience writing news articles and blog posts with clear structure, purpose and an engaging narrative.

· Experience of getting media coverage

· Strong understanding of using social media to engage audiences and achieve campaign goals

· An eye for design and strong grasp of branding, with experience creating visuals using tools like Canva

· Comfortable using content management systems (CMS) to publish and manage web content — we use Drupal

· General knowledge of issues around school food, children’s health and food education

· Ability to work independently, with high levels of self-motivation

· Good project management, time management and organisational skills and the ability to work under pressure and to meet deadlines

· Energy, enthusiasm, creativity and tenacity

Desirable

· Experience of working within a network or coalition of campaigning organisations

· Established contacts with media outlets/journalists/bloggers

· Digital campaigning and social networking skills

· Skills in capturing and editing photo and/or video content to support communications work

· Experience managing or supervising team members to deliver communications projects effectively

Are you bilingual in Portuguese/English with a background in health? If so we would love to hear from you.

MannionDaniels are looking to recruit an experienced Grants Manager (bi-lingual Portuguese- English) to support our Gavi CSO funding mechanism. The Grants Manager will need to have a background in health as they will be responsible for oversight of a portfolio of different sized grants, delivering immunization and health system strengthening programmes across different types of organisations and geographies. The Grants Manager will work collaboratively with technical colleagues to maximise results and minimise risk for a portfolio of projects. The role holder will support the performance and develop the capabilities of grantees and contribute to wider learning.

We are looking for people with either direct experience of working in the health sector in West and Central Africa, Mozambique or Angola and are fluent Portuguese speakers. The Grants Manager provides a focal point to coordinate the technical, financial, and operational support to each grantee throughout the grant management process. The Grants Manager will work closely with the wider grant support team to ensure grants move efficiently through the grant management cycle and to coordinate technical assistance for grantees. In addition, the Grants Manager will support the design and delivery of further Gavi projects implementing technical assistance to CSOs in specific thematic areas and countries.

About the role

We are seeking a proactive and skilled Senior Digital Marketing Officer to join our newly restructured, high-performing, Marketing team.

Reporting to the Senior Digital Marketing Manager, you will play a crucial role in shaping and delivering both paid and organic campaigns that attract new supporters, donors, and volunteers to SSAFA. Your efforts will ensure that people feel genuinely connected to our cause and inspired to get involved, working closely with our partner agencies to target and segment supporters based on their interests and engagement with us.

As part of the Digital Marketing team, you will monitor the performance of our campaigns across all digital channels, using data and insights to refine our strategies. You will stay abreast of the latest trends in digital marketing, social media, and supporter acquisition, always seeking fresh, innovative ideas to expand our reach and impact.

This role offers a fantastic opportunity to grow your skills and experience in digital marketing and paid social, particularly within the charity sector.

About the team

You'd be joining a small but dynamic group of individuals with strong skillsets across digital marketing, brand and community marketing, and creative development and design. The team prioritise collaboration and are always sharing knowledge and expertise with each other. You will work closely across all directorates within SSAFA, create compelling marcomms campaigns and activities to raise awareness of SSAFA’s work.

About you

With proven experience in digital marketing, particularly in acquisition campaigns, you excel at creating and managing paid media campaigns and social media channels to increase reach and engagement. You are adept at using analytics tools (e.g. Meta Business Manager) to measure and report on campaign performance, and you stay up to date with the latest trends and best practices in digital marketing and social media.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on Sunday 07 September 2025.

Interviews: TBC

The Events & Fundraising Manager will work at the heart of our public events programme, helping to organise fundraising walks and other events across London and the South East, and raising funds to support the provision of free legal advice. Our events include the London Legal Walk -- an annual event which raises over £1 million each year -- regional Legal Walk events, and other fundraising events such as the Great Legal Quiz and the Great Legal Bake. LLST also purchases places for third party events such as the London Marathon, Brighton Marathon, and Big Half. We also raise money through individual and corporate donations.

The Events & Fundraising Manager's principal role is to manage these events and promote our fundraising in support of free legal advice charities in London and the South East. Your main duties and responsibilities will include the following: 

• Organising events
• Establishing and managing partnerships
• Managing staff and volunteers 
• Marketing and communications

We are looking for a candidate with demonstratable and relevant experience working at a senior level in mass participation and third-party challenge events. The person will be organised with experience managing projects, budgets, partnerships with funders and key stakeholders, suppliers, volunteers and staff. 

Please see the attached Recruitment Pack for a more information about LLST and a full job description. 

Parenthood can be hard. It can be lonely. And it doesn’t come with a manual. Many families we work with also struggle with hunger, grief and anxiety, and just don’t know where to turn for support. Our volunteers are a lifeline to hundreds of families each year, offering one-to-one home-visiting and a wide range of support for parents to ensure that their children have the best start in life. We are seeking a Volunteering and Engagement Coordinator to recruit and develop a diverse team of volunteers, to support our work with families in Barnet, Brent and Harrow.

This is an exciting opportunity for a dynamic, forward thinking change-maker to test new approaches to engaging with local communities and potential volunteers. You will understand the importance of brand and positive messaging, and will be able to use a variety of techniques including social media to promote volunteering opportunities to different communities of interest.

Additionally, the postholder will be an inclusive and engaging communicator, with the ability to build supportive relationships with a diverse group of volunteers. The postholder will ensure that volunteers receive training, development and supervision to support the families we work with, and that high standards of practice are maintained. You will promote initiatives to increase the retention of existing volunteers and ensure that they are recognised and rewarded for their work.

The work requires a combination of field-based community engagement and training in Barnet, Brent and Harrow and regular days in the office which is in Finchley, Barnet.

Job Description

Job Title:Community & Events Fundraiser 

Reports to:Fundraising Manager

Location:Hybrid & Borough High Street, London SE1 (2 days a week in the office)

Salary:                £31,000 

Contract:Permanent

Hours:35 hrs per week. Office hours are 9 – 5 

Background and purpose

We are the only UK-wide charity for everyone affected by a genetic and acquired bleeding disorder. 

At the Haemophilia Society (THS) we want to empower everyone affected by a bleeding disorder to live life to the full, whatever your stage in life.

One in 2,000 men, women and children in the UK have a diagnosed bleeding disorder, which are a group of conditions, including haemophilia and von Willebrand disorder, that result when the blood cannot clot properly. 

As many as a third of bleeding disorder diagnoses have no known family history and can be the result of a random gene mutation. This means a bleeding disorder diagnosis can come completely out of the blue.

THS brings together people with bleeding disorders and their families to share experiences and understand more about how to live well with a bleeding disorder. Together, we can all make a difference.

What we do:

Support each other

We understand each other. We offer advice and support from personal experience. Our growing community is there for each otherbecause we’re in it together.

Raise awareness

We rally together because every little thing we do makes a difference and gives hope to people living with a bleeding disorder.

Make a lasting difference

We influence and advocate on what matters to our community. Health and social care policy, access to treatment and much more.

What we offer:

Competitive Salary

Generous Pension Contribution Agile Working

25 days’ holiday (pro rata) plus an additional day for each year of service up to 5 years

Well located office very close to Borough Market.

About the role

We’re incredibly lucky to have a generous and dedicated community who are always looking for new ways to support our work. We are looking for a passionate fundraiser who can take ownership of our community fundraising and empower our members and supporters in their fundraising ventures. You’ll act as the face of THS for people looking to raise money in a variety of wonderful ways – ensuring they have what they need to be as successful as possible. This will include managing a number of key events such as the London Marathon, Ride London and Swim Serpentine. 

This role would be ideal for someone with 2-3 years’ experience and looking to take the next step in their fundraising career. As part of a small team, you’ll be excited about getting involved in all areas of community and events fundraising, building relationships with our members and driving our fundraising strategy forward. 

The purpose of the role is to:

Community Fundraising

·Supporting and running the community fundraising activities - engaging our centres, signing up new members, stewarding our donors, being the key point of our enquiries

·Organisation and delivery of mass participation events

·Providing guidance and supporting participants in promoting their efforts on social media

·Spotting opportunities for business development with organisations

• Provide guidance and support for supporters undertaking community fundraising and act as a key first point of call. Developing and improving the supporter journey with new materials.
• Organise and project manage events and fundraising campaigns. Add new fundraising campaigns and events to the calendar.
• Develop key materials needed to promote events and fundraising campaigns. Source case studies we can use to promote events, as well as the charity and use them in publications and socials.
• Keeping up-to-date records and giving timely recognition of donations using our CRM system
• Creating fundraising communications to encourage greater participation, working with our Communications Officer and liaising with members and volunteers. 
• Working to strict deadlines to ensure that fundraising activity is widely promoted and the success of fundraisers is celebrated to encourage greater take-up of fundraising activities. 
• Representing the charity at events hosted by community and corporate supporters. Representing the charity at services events promoting fundraising.
• Showcasing the work of the organisation and speaking confidently at events about our work to connect fundraisers to our cause and encourage fundraising.
• Developing engaging national fundraising campaigns.
• Thinking creatively, developing action plans and budgets to support national campaigns like World Haemophilia Day and TalkingRed. You will be able to understand the diverse needs and abilities of our community and create accessible fundraising initiatives that work for a geographically dispersed supporter base.
• Understanding and maintaining relationships with external suppliers for fundraising e.g. Great North Run, Just Giving, London Marathon etc. to ensure that we are abreast of any new trends and developments, or promotional opportunities.
• Working on two annual appeals, helping sourcing case studies and overseeing thanking process

Social Media

·Use our social channels to support your work 

·Monitoring social media accounts

·Keep on top of social trends particularly around fundraising 

·Creative flair to create compelling content for marketing/comms/campaigning

• Work with our Marketing Manager to develop social media to support fundraising, including promotional videos and graphics.
• Produce content for social media, e-news and the website. Adding materials to the webpage promoting other ways to support us – COTY, payroll giving, legacy and in memory giving.

Person Specification

Experience, Qualifications

Essential qualities, skills and experience

• Experience of organising and supporting events and/or community fundraising in a voluntary or paid role.
• Excellent organisational skills and ability to plan ahead, keep records, manage deadlines, prioritise workload and maximise your use of time.
• An outgoing, enthusiastic and helpful personality.
• A creative approach to fundraising and events. 
• Great customer service skills, the ability to recognise and meet the needs of individuals and to manage expectations when required.
• Excellent written and verbal communication skills.
• Numeracy and the ability to understand basic financial information.
• Ability to work in a team as well as to use individual initiative and judgement.

• Good level of IT literacy, including a good knowledge of standard business software, Google Suite and social media.

• A commitment to the vision and values of The Haemophilia Society
• Experience in using CRM systems.

Desirable qualities, skills and experience

• Completion of a professional fundraising programme or training course.
• An understanding of long term health conditions, their impact on patients and families, and how being affected might act as a motivation for fundraising.

·Experience of managing a charity’s accounts for fundraising suppliers like Just Giving or other fundraising sites. 

·A good knowledge of data protection (GDPR) legislation and good practice in information management.

·Well-developed IT skills with the ability to write engaging content for the website and social media.

• A good understanding of safeguarding principles when working with vulnerable people and the need for professional boundaries

·Ability to gain the trust and confidence of members and supporters.

·Excellent project planning skills and ability to work on cross-organisational projects from design to delivery.

Personal qualities

·A warm, compassionate and empathetic personality with the ability to develop positive relationships with people from all backgrounds including members and health professionals.

·Be an effective member of the team, recognising, respecting and promoting the different roles and diversity of the individuals in the team and presenting a positive impression of the team and The Society.

·Enthusiastic and fun with drive and determination to meet targets.

·Good attention to detail and accuracy in preparing communications and events. 

·A highly motivated, supportive and collaborative team worker. 

·Values-driven with a proven commitment to social inclusion and equal opportunities.

Other requirements

• Must be prepared to occasionally travel throughout the UK and to work varying hours including evenings and weekends as required.
   
• Due to the nature of our work with children and vulnerable adults, this role will require a DBS check and checks on previous employment.

The Haemophilia Society are an equally opportunity employer.

Position: Communications & Engagement Coordinator
Contract: Permanent
Hours: 37.5 hours per week
Salary: £26,000 per annum
Base: The Angel Centre, Salford M3 (Hybrid working is appropriate for this role)

About Us:

Mind in Salford is an independent mental health charity affiliated with the national Mind network. We provide advocacy, training, and support services that empower people across Salford to improve their mental wellbeing. We are committed to challenging stigma, campaigning for change, and ensuring no one faces a mental health problem alone.

Role Overview:

We are looking for a creative and proactive Communications & Engagement Coordinator to help us raise awareness of our services, promote our campaigns, and engage our community through compelling communications.

This role plays a vital part in supporting the delivery of Mind in Salford’s communications strategy. Working closely with the Business Development Manager and teams across the organisation — including the Rainbow Mind LGBTQIA+ Service, advocacy, and fundraising — you’ll help manage our digital channels, produce engaging content, and support campaigns that promote mental health awareness across Salford and Greater Manchester.

In this role, you will:

• Deliver engaging digital and print content
• Manage social media and website updates
• Support public campaigns and service promotion
• Collaborate across teams including Rainbow Mind (LGBTQIA+ service)

You’ll need:

• Experience in comms, marketing, or digital content
• Strong writing, design (Canva), and social media skills
• Familiarity with WordPress and analytics tools
• Passion for mental health and community engagement

Why join us?

• Supportive, values-driven team
• Development opportunities
• Make a real difference in Salford
• Flexible working options

This is an exciting opportunity for someone with communications or marketing experience who is passionate about mental health and eager to make a difference in a local charity setting.

Closing date: 5pm on Friday 19th September 2025
Interviews: 6th & 8th October 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind in Salford is an equal opportunity employer. We welcome and encourage applications from individuals of all backgrounds, including those with disabilities and those from marginalized and underrepresented groups.

No agencies please.

Job Title: Service Manager

Location: Derby City
Salary: £40,627.32 per annum
Contract type: Permanent, Full Time 

Hours: 37.5 hours per week. As part of this role, you will be required to work from site and participate in an out-of-hours on call rota

This is an opportunity to join Refuge as a Service Manager to lead on the delivery of high-quality services to the women and their children living in our refuges and survivors of domestic abuse supported by our community outreach service.

We are recruiting for Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes.  This is a multifaceted, fast paced, and exciting role where you will join our team in Derby to lead on the delivery and development of high-quality refuge and outreach services for survivors of domestic abuse and other gender-based crimes.

Our service provision in Derby includes culturally specific service for South Asian women as well as a specialist multiple disadvantage support worker who support survivors facing enhanced needs.

The post holder will provide line management and support to the accommodation based and the outreach service staff. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. You will also ensure that all service users in refuges and the outreach service always receive a high-quality support service in line with Refuge’s policies and procedures.

The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors.

Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting.  In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors.  

You will have knowledge of relevant criminal and civil law legislation, as well as Housing and Health and Safety legislation.   

As member of the management team, you will be required to participate in an out-of-hours on call management service.

The service manager will be responsible for ensuring that contractual and other funding requirements are met fully, this includes ensuring that the services operate within the allocated budget and that Refuge’s high-quality standards are maintained. The role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.

The job involves working closely with staff that support survivors and their children who are experiencing domestic abuse and other gender-based violence.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 5 September 2025

Interview Date: 17 and 18 September 2025

We’re looking for a passionate and strategic Digital Marketing Lead to take our online presence to the next level — amplifying our campaigns, engaging our bladder cancer community, and making sure our messages reach the people who need it most. If you’re ready to combine creativity with impact, your skills in digital marketing could help us support more patients, improve early diagnosis and change outcomes for bladder cancer patients, then we want to hear from you.

Main purpose of post
This is a key support role to the Marketing Manager and Campaigns Manager,
having primary responsibility for the charity’s graphic design work.
Our marketing team raises awareness of our services and grant-giving to
potential beneficiaries and the wider community, support our fundraising
campaigns, and generally promotes Weston Park Cancer Charity throughout
South Yorkshire and beyond.
This is a key role to bring our stories and campaigns to life. You’ll play a key role
in visually communicating our message, developing design assets for both
print and digital platforms, and helping us maintain a strong and consistent
visual identity.

Key Responsibilities
Design and Brand
 Create visual assets for online and offline use, including brochures, reports,
social media graphics, infographics, posters, and fundraising materials.
 Ensure all designs are aligned with our brand guidelines and tone of voice.
 Respond to, discuss and meet design briefs, provided by the Marketing
team.
Digital Media Support
 Design social media templates and email campaign visuals.
 Support in producing visuals for our website and e-newsletters.

Campaign and Event Materials
 Develop design concepts for campaigns and charity events.
 Produce signage, presentations, and promotional materials for fundraising
and awareness activities.

Collaborative Working
 Work closely with a range of colleagues across the marketing, fundraising
team, and service teams.
 Liaise with printers and external suppliers as needed.

Asset Management
 Maintain a well-organised library of design files and templates.

Who you are
We are seeking a highly motivated individual who shares our values to join Weston
Park Cancer Charity’s busy charity team. Our Graphic Designer will play a vital part of
our support team and help us to deliver our vision: a better life for those living with,
and beyond, cancer in our region. If you are interested in progressing your career
within an organisation which makes a real difference to the lives of thousands of
people, we’d love to hear from you.

About you:
 Creative and Versatile Designer – Experienced in producing high-quality print
and digital assets, from social media graphics to event materials and impact
reports.

 Brand Guardian – Skilled in maintaining and evolving brand identity across all
platforms, ensuring consistent and impactful visual communication.
 Collaborative Team Player – Works closely with fundraising, services, grantgiving
and communications, and program teams to bring campaigns and
messages to life visually.
 Technically Proficient – Expert in relevant creative software, with knowledge of
accessibility, print production, and digital best practices.
 Purpose-Driven and Detail-Oriented – Passionate about using design to
support meaningful causes, with a keen eye for layout, typography, and
storytelling.

How to apply
Closing date: Sunday 14th September @11.59pm
Interview date: Monday 29th September
Application format: Please send a CV and covering note demonstrating that you
have read the job description / person specification and how
you meet the essential and (where relevant) desirable criteria
for this role. This can include skills, training, membership of
professional bodies and experience. The covering note will
form a key part of the recruitment process and you should
demonstrate your suitability for the role in no more than one
page.
Weston Park Cancer Charity is committed to promoting
equality of opportunity and values diversity of culture among
our staff. All applications are anonymised as part of the
selection process, so please do not forward any documents in
PDF format.

About the Role

We are looking for a proactive and highly dedicated Customer Success Manager to become a trusted partner to our charity clients. This role is crucial to the success of our clients, combining strategic account management for all dedicated clients and hands-on project management and campaign build for managed services clients.

You will be responsible for nurturing strong, long-term relationships, ensuring our clients achieve their fundraising goals and realise maximum value from our platform and services. You will also be the main driver of renewals, keeping churn at a minimum and working with the Head of Partnerships and Head of Commercial Strategy to increase lifetime value alongside identifying and executing up-sell and cross-sell opportunities.

Key Responsibilities

Client Relationship & Account Management:

• Build and nurture strong relationships with key stakeholders at non-profit organisations, deeply understanding their digital fundraising goals and aligning our solutions with their strategic objectives.

• Work closely with the Growth team to deliver smooth and effective handover milestones, ensuring ongoing client confidence.

• Conduct regular check-ins and strategic reviews to assess client satisfaction, gather feedback, and platform updates.

• Proactively manage client health scores through our CRM  to help identify opportunities to increase client’s value and reduce churn.

• Explore different ways in which clients may benefit from additional use of the platform and managed services.

Project Management & Campaign Delivery:

• Lead project management and campaign build within the Social Sync platform for all your dedicated managed services clients.

• Ensure client satisfaction by keeping internal teams well-briefed to successfully deliver agreed client requirements to a high standard and on time.

• Collaborate cross-functionally to ensure clients have everything needed for successful campaign launches and ongoing optimisations.

• Do everything within our control to optimise campaign performance, working closely with specialist functions to execute timely optimisations to overcome challenges and realise performance potential. 

Onboarding and Adoption:

• Deliver a quick "Time to first value" through proactive account management, particularly during a client's initial days or weeks.

• Offer personalised assistance and ensure access to and use of onboarding resources to accelerate non-profits's time to first value.

• Develop and execute strategies to drive adoption and engagement with our platform, tailoring approaches to each client’s unique needs and goals.

Success Planning and Outcomes:

• Create and manage comprehensive success plans for clients, setting clear goals and regularly reviewing progress to ensure they achieve their desired outcomes.

• Provide best practices and strategic recommendations to help clients elevate their fundraising efforts and fully utilise our platform and services.

• Act as the internal voice of the customer, gathering feedback and collaborating with our Product and Managed Service teams to drive enhancements that meet client needs.

• Identify potential risks and opportunities for upsell and cross-sell, working closely with internal teams and senior leadership to address concerns and explore growth possibilities.

Renewal & Lifetime Value:

• Lead on the renewal process for all your dedicated charity clients, proactively managing conversations to keep churn at a minimum.

• Managing deal lifecycle and sales process in our CRM working towards individual assigned revenue targets.

• Work with the Head of Partnerships and Head of Commercial Strategy to develop and execute plans that increase customer lifetime value.