Bloodwise are seeking an experienced and engaging Head of Research to lead the development and implementation of our research strategy for the future.

If successful you will be responsible for the development and implementation of this research strategy. You will join us at a time of exciting change and opportunity, as we work in new ways to define our priorities for investment in research then deliver them. Your contribution will shape the work we do in our next stage of development.

To thrive in this role, you will bring an outgoing, inquisitive personality, drawing energy from building relationships with the research community and other funders of blood cancer research, nurturing partnerships and maximising the benefit of our research investment to people affected by blood cancer.

You will have a strong scientific background and bring a strategic approach to the way you work, with the ability to facilitate and draw out key insights from complex discussions, and generate grounded, practical recommendations. In this role you will become one of our key knowledge experts.

You will bring your understanding of blood cancer research to work with our fundraisers to attract income for our research priorities, and to your role as a spokesperson.

If you are interested in this exciting opportunity, please send us your current cv and a cover letter by the closing date as follows: 9am on Thursday 2 January 2020

Please note we will be reviewing applications on receipt and we may bring forward the closing date of this exciting opportunity at our discretion.

Join us on our journey to best blood cancer!

An exciting career step to lead on community building with a focus on older people, including LGBTQI+ residents: Would you like to be part of a new, innovative multi-agency programme supporting Haringey residents who are 50+, at risk of social isolation or who have suffered a recent life event that threatens their wellbeing?

We have two vacancies in the team where you will be responsible for one of eight localities offering generic and specialist information, signposting, guidance and short term support to older people living in Haringey to maintain their independence and remain in their own home. One of the roles will involve supporting the Programme Manager for the first six months (see appendix attached).

You will ensure that those from the LGBTQI+ community, those with mental health issues, learning disabilities and others at risk of social isolation are encouraged to engage with our services. If you are passionate about engaging with older people in a diverse community and can work on your own initiative to help us develop a new service, we would like to hear from you.

Your application should include a CV which addresses the person specification in no more than two sides of A4, Arial font 11 and a personal statement of no more than two sides of A4, Arial font 11 which explains why you would be an effective Community Connector.

Applications, with a copy of the monitoring form should be submitted by 5pm, Thursday 19th December 2019. Incomplete applications will not be considered.

Centre for London is a think tank and a and charity focused on London’s critical challenges. Through this opportunity you will gain a better understanding of how urban policy is created and shaped in a global city, how a successful events programme is run, as well as learning what is required to find and steward donors.

You will plan, deliver and fundraise for high-level conferences for London’s government, business and civic leaders, experts and citizens.In this role you will lead delivery of our flagship event, The London Conference, as well as developing and delivering other large and medium scale events. 

This role would best suit someone who already has a good level of experience in event management and is able to take on a high level of responsibility for projects.We will be ramping up our delivery of conferences in 2020-2021, so experience delivering large scale events is strongly desired. We don’t ask that you are an expert in London policy issues – though some understanding of would be helpful – but you will need to be able to learn quickly, think creatively and communicate effectively.

This is either a four day or full-time role; we are supportive of flexible working.

Full details of the role can be found in the job description. If you meet the criteria in the person specification and are excited about this opportunity, we’d love to hear from you. Unfortunately, we cannot accept applications from people without the right to work in the UK.  

Closing date Monday 13th January 9am. 

We are looking for someone who is passionate about making a difference, and who wants to be part of a growing team that works across the UK.

You will support the development and delivery of the Charity’s policy and public affairs programme and work across the Charity so that policy informs and supports all aspects of our work.

Job Description

Supporting the development and delivery of the Charity’s policy and public affairs programme and working across the Charity so that policy informs and supports all aspects of our work. The Parliamentary Officer will be responsible for all assemblies across the UK.

1.1 Key Responsibilities

• To develop and maintain a good knowledge of political and policy issues, and service developments, relating to elder abuse spanning all four UK nations and internationally, with a particular focus on ageism.
• To represent the charity in alliances, working and advisory groups, providing advice and information on the nature, extent and issues associated with elder abuse.
• To evaluate the effectiveness of policies to protect older people from abuse, collaborating with statutory and Third Sector colleagues to establish a UK perspective, and propose methods by which such policies could be improved, contributing to the development of more holistic and integrated services for victims across the UK.
• To deliver key aspects of AEA’s parliamentary activity, including proactively building contact with parliamentarians, identifying political opportunities for AEA to have influence, lobbying on relevant Bills, drafting briefing materials and responding to incoming parliamentary enquiries.
• To provide direct advice, guidance and information to social policy makers, including appropriate Members of Parliament, responding to demands for information and calls for evidence along with identifying gaps in knowledge and existing service provision.

1.2 Financial Responsibility

• To work within authorised spending and purchasing limits, monitoring and controlling individual budgets as required.

1.3 Policy Activity

• To influence and provide direct advice, guidance and information to social policy makers, including appropriate members of parliaments, on the nature, extent and issues associated with elder abuse.
• To represent the charity at key external meetings and to take strategic decisions at those meetings in order to further the charity’s strategies. This may involve advising staff and volunteers on social and health care policy and campaigns.
• To draft policy briefings, newsletters, and other public documents, coordinating and producing robust evidence-based material for submission to Government, parliamentarians, the civil service and other statutory bodies, working to tight external deadlines.
• To write policy resources, policy messages including reviews, positions, briefings and blogs for a variety of stakeholders using our website and social media platforms.
• In conjunction with the Chief Executive and Director of Policy, to plan and lead on campaigning and lobbying strategy on policy areas, working with internal and external colleagues and volunteers.

1.4 Media Activity

• To actively work with the communications agency, identifying opportunities for promotion of the charity, providing any necessary information or research, and acting as a spokesperson for the charity in newspapers, radio and television.
• To represent and promote the work of the charity at events, conferences and seminars as required.

1.5 Trustee Board

• To contribute to and produce reports for the Board of Trustees as required and to speak to them when requested.
• To attend meetings of the Board as requested.

1.6 Human Resources

• No direct line management responsibilities
• To provide supervision and/or support to any volunteers working to the post.

2.0 General

• To support our UK-wide Helpline by covering Helpline shifts for at least 4 hours per week, and record calls accordingly using our Customer Relationship Management System.
• To respond appropriately to telephone, written and email enquiries, and maintain own diary (making travel/booking arrangements as necessary). 
• To travel as required. Meetings may be in different parts of the UK, and some meetings may be during evenings or at weekends.

2.1 Information

• To provide information and updates on a weekly basis to ensure that the AEA website is regularly updated, and to directly contribute to the social policy outlets of the charity.

Person Specification

Criteria

Essential

Desirable

Experience

Educated to degree level or equivalent, preferably in a relevant field

Experience of working with Board Directors/Trustees

Good experience in the voluntary sector or equivalent

Experience of working in Westminster Parliament, a devolved assembly or for a political party

Good understanding of legislative requirements applying to adult protection and domestic abuse

Experience of website content management systems

Effective communication skills both written and oral

Experience of issuing press releases

Proven ability to develop effective relationships with senior staff in statutory agencies, voluntary agencies, regulatory bodies

Knowledge of major developments in terms of adult care provision, adult protection, domestic abuse and care regulation

Ability to manage a complex and varied workload

Experience of disseminating research findings

Experience of working in partnership with other organisations and agencies

Skills

Ability to think and plan strategically

Excellent interpersonal skills, including diplomacy, sensitivity and negotiation skills

Excellent presentation skills

Skilled at developing and maintaining internal and external working relationships

Strong networking skills

Excellent project management skills

Personal qualities

Innovative and creative, able to identify and act upon new opportunities

Proactive, and able to work on their own initiative as well as part of a team

An excellent communicator with strong persuasive skills

Inspirational to both internal staff and external supporters

Targets and results oriented

Education

Thorough knowledge of charity law and parliamentary process, including GDPR.

Degree level education

Thorough working knowledge of MS office

Other

Willingness and ability to operate in accordance with the values and policies of AEA and work flexibly in response to changing organisational requirements

An ability to demonstrate a positive attitude to older people and a demonstrable interest in challenging elder abuse, coupled with an ability to deal appropriately with sensitive issues

Flexibility and willingness to travel in the UK and to work some unsocial hours

Commitment to bring into the work the views and needs of people with direct experience of abuse

Location: London, Bonn or Brussels 

BACKGROUND

Over the past 80 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster.

IRC is a global network, which has its headquarters in New York and London. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. Through over 20 regional offices in cities across the United States, the IRC also helps refugees resettle in the US and become self-sufficient.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC-UK

Our European headquarters, IRC-UK, were established in London in 1997 to support the organisation’s global activities and particularly to diversify its donor base and be able to better advocate with European policy-makers on behalf of the people we serve. Since its establishment IRC-UK has grown rapidly and is now acknowledged for its high quality project management, technical expertise in governance and rights and economic recovery, and innovative thinking on early recovery and gender based violence. IRC-UK comprises approximately 100 staff across five departments.

The IRC also has offices in Brussels, Berlin, Bonn, Geneva and a sister organisation in The Hague, as well as programme offices in the Balkans, Greece and Italy, in addition to Germany.

The Policy & Advocacy Department

The P&A team is a small, dynamic team located in London, Brussels and Berlin. The core purpose of the Policy and Advocacy (P&A) department is to increase the IRC’s influence and profile in Europe, and to establish the IRC as a thought leader that can drive transformational change in the humanitarian sector.

Economic Recovery and Development Unit

The IRC’s economic programmes are led by the economic recovery and development team and
includes the humanitarian cash transfer team and the enterprise development and employment teams.

The Purpose of the Role

This is a strategic position which is instrumental in driving IRC’s policy and advocacy work in London or Brussels and selected other capitals. As Senior Policy Officer – Economic programmes, working closely with the Head of Policy, you will:

•  Develop and implement IRC’s policy & advocacy agenda on economic programmes, with a particular focus on livelihoods and women’s economic empowerment.
•  Update and implement IRC’s policy and advocacy strategy on economic programmes (with an emphasis on livelihoods).
• Support reactive advocacy and the development of policy messaging for influencing on humanitarian cash transfer policy.
• Develop and implement the policy and advocacy strategy in connection with IRC’s research on financial inclusion.
• Work with the BRAN and Economic programmes policy officer to identify and develop influencing opportunities for business led advocacy.
• Develop policy positions and messaging on economic programmes, act as IRC’s policy expert on economic programmes and represent the organization at policy and political events and meetings and with the media.
• Identify and develop or strengthen relationships with key global policy and advocacy targets and develop and/or lead policy and advocacy coalitions of NGOs.

Scope and Authority

Authority:

In this position you will have the authority to build high level relationships with and brief senior leaders in the humanitarian and development sector as well as key business stakeholders. You will ensure the IRC is represented at key stakeholder meetings and represent the IRC at external advocacy meetings, events and forums. The position will regularly coordinate and liaise with ERD technical advisers, technical specialists, field programmes (ERD coordinators) and global policy and advocacy staff. The position will also work closely with IRC fundraising, communications and media teams to build awareness with the UK and European public. 

Responsibility for Resources:

The Senior Officer – Economic Programmes is responsible for leading and implementing tasks under the IRC’s organizational livelihoods advocacy objectives developed in line with the livelihoods strategy.

Key Working Relationships

Internal communication/collaboration with:

•  Head of Policy (Europe)
•  Brussels, London, Berlin and Washington DC Office
•  ERD Technical Unit
• Country teams and staff
• ERD Senior Director
• Fundraising, communications and media
• Awards Management Unit and Finance department

External Working Relationships with:

• European Governments and the EU
•  Multilaterals including UNHCR, WFP and international financial institutions
• Think tanks
• NGOs and NGO coalitions
• Donors
• Business stakeholders

Policy and advocacy work

•  Under the supervision of the Head of Policy and Senior Technical Director, drive the development and implementation of a livelihoods policy and advocacy strategy in coordination with relevant internal and external stakeholders; coordinate and chair the livelihoods policy working group.
• Develop economic programmes policy positions and messaging, including through developing concrete policy recommendations drawing on new or existing research as well as ERD programme evidence.
• Conceptualising and developing policy reports and developing briefings for senior IRC staff; attending or convening meetings and events.
• Engage with policy makers and support advocacy colleagues in their engagement with political targets.
• Lead the organisation and delivery of successful policy and advocacy events – working closely with advocacy colleagues.
• Work with the fundraising teams on economic programmes policy and advocacy content as required and with the communications team to develop content for the public, the media and other audiences.
• Identify key moments, entry points and opportunities to translate and disseminate ERD research findings and evidence based recommendations to a policy audience to influence and enhance policy change.

Qualifications

Essential
Skills, Knowledge and Qualifications:

• Extensive experience in policy and advocacy in Europe and globally
•  Deep understanding of development and humanitarian policy.
• Deep understanding of building economic opportunities and driving women’s economic empowerment in humanitarian contexts.
• Good understanding of multilaterals including the UN and international financial institutions as well as global processes such as the G7 and G20 and global frameworks such as the SDGs
• Excellent writing skills and the ability to translate complex material and data into clear and concise policy and advocacy recommendations, briefings and resources.
• Excellent influencing, communications and presentation skills.
• Strong networking skills.
• Excellent interpersonal skills and proven ability to work in close collaboration with team members and remote field offices
• Good research and analytical skills, and first-class attention to detail
• Commitment to team work – working in a collaborative manner and contributing to a positive team environment
• Highly motivated self-starter
• Flexible and able to shift quickly to changing priorities
• Able to plan and prioritise activities to meet deadlines

 Experience:

• Strong demonstrable experience working on policy in a European and/or global context.
• Experience in developing and implementing policy and advocacy strategies.
• Experience working with policy-makers in a policy and advocacy function to achieve attributable policy change.
• Experience of networking and contact building in political, academic or NGO settings
• Experience in policy analysis and development of policy briefings and reports.
• Experience in coordinating internal working groups.

Desirable

•  Masters degree in public policy, international relations, gender studies or a related field or equivalent experience
• Experience in policy and advocacy on economic programmes in fragile and humanitarian settings.
• Experience working in other related humanitarian protection areas (refugee/migrant protection, child protection, etc).   
• Knoweldge of development financing and innovative financing models
• Knowledge of other EU languages, particularly German.
• Experience of public speaking and working with the media (including writing and broadcast interviews)

The application deadline is 11pm on 15th December 2019. Interviews will take place between 17th and 19th December 2019.

You must have the right to work in any one of the job locations. 

IRC-UK strives to be an equal opportunities employer. IRC-UK is committed to equality of opportunity and to non-discrimination for  all  job  applicants  and  employees,  and  we  seek  to ensure  we  achieve diversity  in  our  workforce  regardless  of  gender,  race,  religious  beliefs, nationality, ethnic/national origin, sexual orientation, age, marital status or disability.

High Trees Community Development Trust is a community anchor charity based in Tulse Hill in Lambeth. We deliver a range of services focused in 4 key areas – Community Action, Children, Young People and Family Services, Community Education and Training and Employment and Careers.  All our work is focused on improving the social and economic welfare of the local community.

We are looking for a talented and committed individual who is able to co-ordinate all of our external communications and contribute to our fundraising work.  High Trees have been through a rebranding exercise which is shortly due to launch, which has not only created a new website and template of communications tools but also clarified our vision, mission and values.  The successful candidate will play a key role in growing the profile and reach of the organisation, ensuring our messages reach our key audiences and is utilised to effectively improve our fundraising efforts across all of our service areas.

You will be able to fluently draft copy and communicate clear messaging, whether this is for our website, social media, flyers (using InDesign), newsletters and annual reports or in bids or reports to funders and potential funders.  You will quickly gain an understanding of our multiple services and projects and the ethos that underpins all our work and messaging. You will co-ordinate our communications across the organisation, responsible for producing a communications plan and working with the service teams to ensure it is adhered to.  You will collate and produce information with which you will use our brand guidelines to speak clearly using the High Trees voice, whether this is in order to draft fundraising bids or spread the message of our work.  You will have the IT literacy needed to produce the desk based research needed to provide the context for funders that our work is needed, quickly master in-design if this is not an existing skill and use the full range of social media platforms. You will also develop our online fundraising and opportunities for individual donations.

You will be responsible for regularly identifying and leading on fundraising opportunities and support on bid writing to increase the scope of our work.  High Trees CSR relationships are in their infancy and you will create and deliver a plan to increase the impact of these relationships and develop new ones, ensuring these are mutually beneficial and produce tangible benefits for the organisation.

You will also be responsible for the running and coordination of events across the organisation, whether this is developing and delivering these as part of the yearly plan (for example AGM’s or Community Days) or doing the event coordination and supporting on the delivery for events held by the service teams.

High Trees are far more interested in your aptitude for the role than any specific previous experience.  You will have a passion and commitment for work in the community sector and contributing to our aims and values.  You must be a talented communicator and possess excellent written and verbal fluency, with an instinct for framing our work in the way that is most effective.  You will also be very comfortable with the coordination, organisational and administrative aspects of the role, and be able to methodically plan and carry out the bulk of the communication functions within our organisations. 

Further details of the role can be found in the job profile

Passionate about bringing a change in people's health and wellbeing? We are recruiting a Project Coordinator for the Community Cancer Champions Project, to be delivered in London boroughs of Redbridge, Havering and Barking and Dagenham from November 2019 to May 2020. The aim of the project is to raise awareness on prevention of Cancer, including promoting cancer screening and thereby help prevent and early detection of cancer amongst at-risk communities in the three boroughs.  

The membership officer is responsible for supporting GLP’s membership and fundraising strategies and action plans, maintaining supporter records, and delivering communications with members and the wider public.

Reports to:  the director of membership and fundraising

Contract type:  Temporary, one year’s duration with a possibility of becoming permanent

Hours: 4 days (pro-rata) or 5 days per week (flexible)

Responsibilities

• Deal with member and other queries, requests and communications
• Develop and run processes to record member and other donations, together with communications and other details in relation to GLP’s constituents
• Manage and maintain GLP’s constituent relationship management (CRM) system, ensuring that data is accurate, complete and up to date
• Help build strong relationships with members and other supporters and constituents
• Work with the chief operating officer and the book-keeping service provider to ensure that financial records on the CRM system reconcile to those on the accounting system
• Coordinate and deliver regular mailings including newsletters, director’s commentaries and other communications (including drafting communications)
• Keep the website updated and carry out website maintenance tasks
• Coordinate GLP’s social media activities in accordance with the communications plans developed by the Director of Membership and Fundraising
• Undertake and support other fundraising and communications activities as requested by the Director of Membership and Fundraising

The Good Law Project is a not for profit membership organisation that brings litigation in the public interest.  We fight for the voiceless through the courts, for a fairer, more decent society for all.  We are a young organisation with a ground-breaking track record already, and are now seeking to recruit our very first staff team.

More details, including the experience, skills and knowledge required, can be found in the job specification attached.

To apply, please send your CV with a covering letter of no more than two pages outlining why you are interested in the role, and how you meet the requirements, together with the details of two referees.  Please apply online via CharityJob.

Interviews will be held on 8 January 2020. 

Job Title: Volunteering Co-ordinator

Reports to: Volunteering Manager

Salary: £24k-£26k pro rata

Hours: 22.5 hours a week

Contract: Permanent

Location: 277 London Road, Mitcham, CR4 3NT

The role is based at Age UK Merton’s office with occasional travel throughout the borough. The role will require some evening work for volunteer interviews and induction.

Job summary

The postholder will co-ordinate all aspects of the volunteer journey from recruitment, selection, induction, training and supervision. You will work closely with the Volunteering Manager to deliver the Merton Befriending Service, which provides 1-2-1 support for some of Merton’s most isolated older adults. You will also support volunteer recognition events and produce volunteer communications.

Key responsibilities of the post:

Volunteer co-ordination

1. Deliver best practice volunteer management across all aspects of the volunteer journey – Recruitment, Induction, Training, Retention, Recognition & Exit
2. Work with the Volunteer Manager and Age UK Merton service departments to recruit skilled volunteers to roles across the organisation
3. Write-up create role descriptions for all volunteer positions across the charity
4. Deliver clear, informative and comprehensive induction processes for new volunteers
5. Support a programme of ongoing training to enhance volunteers’ skills and knowledge
6. Support retention processes through supervision, feedback and ongoing dialogue with volunteers
7. With the Volunteering Manager, develop meaningful recognition opportunities through local, national awards, events and regular communications
8. Deliver the administration of the volunteer journey, including checking applications, obtaining references and overseeing Disclosure and Barring Service checks. At all times ensuring that volunteer records are kept within Age UK Merton’s data protection policy.
9. Capture volunteering data to monitor and evaluate of the impact of volunteering for the organisation and producing reports as required for CEO, Trustees and funders.
10. As above to maintain Age UK Merton’s volunteering database in relation to the role and undertaking any other administrative duties as necessary.

Befriending

1. Conduct home visits to assess clients’ needs and build understanding of their requirements
2. With the Volunteering Manager, match volunteers with compatible service users
3. Provide volunteer support sessions, offering on-going training and support ensuring that volunteers have an excellent volunteering experience
4. Support the collection of quantitative and qualitative data
5. Maintain strong working links with partners to ensure a cohesive approach and smooth working of the partnership to deliver the outputs and outcomes required
6. Manage promotion of the service to outside agencies, especially any groups underrepresented on project outputs

How to apply

You can apply electronically, by submitting your CV and Personal Statement as relevant to the role, which can be returned to us by email or by post.

Please ensure that your supporting statement demonstrates how your experience‚ skills and abilities meet the selection criteria set out in the Job Description and Person Specification.  These can be found in the next section of this pack.

Failure to complete a suitable Personal Statement will result in your application being rejected, please do not just submit CVs.

Please also ensure you complete the equal opportunities monitoring section at the end of your application form.

Please inform us of any reasonable adjustments we can make to support you through our recruitment process.

Completed applications should be returned to us by 12 noon 13 December 2019.

Interview Process

Interviews will take place on Monday 16 or Tuesday 17 December. We will contact you as soon as possible after the closing date to let you know what the interview process will entail.

We are looking for a creative and driven Community Development Worker to support community groups and services in the South East of Lewisham. You will be working closely with a Community Facilitator who supports vulnerable adults to access community groups and services in your area. Your role will be to build the capacity of the community and voluntary sectors to respond effectively to the needs of their local community.

You will be working as an integral part of the multidisciplinary Neighbourhood Health and Social Care Teams, bringing community development expertise to the table and acting as a bridge between statutory services and the local community.

Community Connections strives to create an open and participative working environment. We work to our core values of being supportive, professional and person centred. These are reflected in the way we work with the people we support, with each other and with our partners. Teamwork, collective responsibility, and delegated authority are central to this process. A key element of all roles is to develop and maintain the organisation’s working ethos and culture.

The successful candidate will have experience and a good working knowledge of community development work with a wide range of agencies working across different sectors.You will be diplomatic and approachable with the ability to develop and maintain positive working relationships across a variety of organisations and with highly developed written and verbal communication, presentation and negotiating skills.

If you are a good listener, a positive thinker, strong at multi tasking and passionate about supporting isolated people we want to hear from you.

Please note that this contract is 6 months with possibility of extension.

For full details please download our Recruitment Pack which includes a Job Description and Personal Specification. To apply, please ensure you complete the attached Application Form as well as the Equal Opportunities and Criminal Declaration forms.

Closing date for applications – 9am Thursday 2nd January 2020

Interviews will take place on Friday 10th January 2020

We are looking for a positive, empathetic and people-focused Support Services Team Leader to provide high quality information and support to those affected by blood cancer via the phone, email, social media, via our online forum and face to face.

This is a 12 month fixed term contract to cover maternity leave.

You will be emotionally resilient, hardworking and understand the value that your role brings to the blood cancer community.

Ideally, you will be Registered Nurse in haematology with experience working at NHS Band 6 or above (or equivalent).

If this sounds like the role you are looking for and you feel you have the knowledge, skills and experience we need, please apply with a covering letter setting out how you match the requirements of the job specification and a CV by:

9am on Friday 3 January 2020

*Applications for this role will be reviewed as soon as they are received so please note that we may bring forward the closing date at our discretion*

Join us on our journey to beat blood cancer!

Who we are:

Muslim Aid are an International not-for-profit providing support to communities around the world affected by disasters, conflict or endemic poverty without regard to their social, religious, or ethnic background.

We place strong emphasis on long-term development projects that build the capacity of local people helping themselves. In addition to the 11 country offices worldwide we also work with multiple partner offices focussing on sustainable development programmes and providing humanitarian relief during times of crisis.

Summary of the role:

Working within an expanding data insights team, you will be responsible for the delivery of insight and analysis across Muslim Aid as well as managing the Data Import Function. You will be responsible for providing regular insights, ensuring data is accurate through the development of internal policies and best-practice data process.

About the Role:

Working closely with Fundraising & Communications department, you will take responsibility for the provision of accurate data selections and segmentation for a wide range of fundraising and marketing activities. You will also work closely with the Supporter Relations Team to ensure that supporter communication activities, campaign coding and communication histories are recorded on the database accurately and effectively. You will contribute to building and maintaining a robust and accurate database in order to support our ambitious fundraising plan.

The main responsibilities of this role will be to:

• To produce quality analysis that is timely and utilises methods to achieve the best possible insights with the information available.
• To support the team’s analysis service through the provision of both regular and ad hoc reporting, marketing campaigns results summaries and other related analysis projects.
• To deliver marketing selections, segmentations, bespoke analysis and campaign performance reports in an accurate and timely fashion.
• To support the implementation of supporter hierarchies and rules of engagement to develop supporter journeys.
• Support the devising, implementing and monitoring of test activity that will enable us to learn more about how best to engage our supporters.
• To work closely with the fundraising and campaigning teams to understand their strategies, plans and needs to develop informative reporting.
• Work closely with Supporter Experience staff to ensure we constantly improve our supporter services processes particularly in how we use our database to develop a personalised supporter experience.

About You:

The ideal candidate will have a genuine interest in working for an INGO and understand the key role data insights can play in enhancing the humanitarian work of Muslim Aid.

You will have:

• A track record in delivering business intelligence, insight, or customer loyalty in a highly complex organisation.
• Experience of carrying out business analysis to inform evidence-based decision making and an understanding of how CRM systems.
• Good working understanding of analytical tools or languages (relational databases/ CRM), reporting tools and consolidation with third party data.
• Experience of the exploitation of a range of analytical techniques, including statistical analysis and demonstrable experience of solving complex business problems.
• An undergraduate degree in a related subject.

Why you should apply:

If you are self-motivated, with the ability to work with a high degree of autonomy this role is an exciting opportunity for an ambitious Data Analyst to be able to support Muslim Aid in becoming truly data-informed and data-driven.

You will be joining a supportive, highly-skilled, passionate organisation as a specialist in your field. Muslim Aid offer a 35-hour week, generous holiday allowance of 37 days (including bank holidays), flexible working and encourage a healthy work-life balance.

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV to us.

Muslim Aid’s recruitment and selection procedures reflect our commitment to the safety and protection of children and vulnerable adults in our care/employment. Successful candidates will be expected to undergo a DBS check. In addition, all successful candidates for finance roles will undergo an Experian Credit Check.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief or age.

Only Shortlisted candidates will be contacted. Applications will be accepted until closing date, however, Muslim Aid reserves the right to initiate interviews and the selection process on a rolling basis with the aim of identifying an appropriate candidate as quickly as possible.

Full Time Role: 37.5 Hours per Week.

The Neighbourhood Support Officer will be responsible for the delivery of a highly effective information, advice and short-term support service for carers within the borough of Lewisham. The service is there to support carers to be able to continue in their caring role, for as long as they are able or wish to do so and is designed to help prevent or delay the need for more intensive intervention. The postholder will contribute towards monitoring and evaluation of the service and the achievement of organisational aims and objectives by maintaining accurate records, recording and monitoring referrals and maintaining up to date information on issues relevant to carers. The post holder will work with external partners and linked providers and be responsible for ensuring delivery of services in line with contract and requirements, achieving high quality and positive outcomes for carers. The post holder will be responsible for delivering the service to eligible carers within a designated part of the borough.

Main Responsibilities
Service delivery

• Deliver a comprehensive, high-quality information and advice service for carers which meets current, emerging and future needs and is compliant with all contractual obligations
• Provide advice, information and support to carers through outreach and community working in designated neighbourhoods.
• Provide short-term practical and emotional support to carers which will help prevent or delay the need for more intensive intervention and enable them to continue caring whilst leading independent lives.
• Assess needs of individual carers and agree and manage an individual support plan with each carer, as necessary, to provide appropriate and focused support.
• Make referrals on behalf of carers, signposting to relevant external agencies and supporting to access appropriate services.
• Organise, facilitate and deliver, as necessary, local, community-based groups and social events which help reduce social isolation for carers and encourage a network of peer support.
• Compile and maintain records, systems and filing in relation to carers, ensuring all policies and procedures are adhered to and that records are maintained in accordance with the Data Protection Act as well as all current legislation, standards and best practice.
• Carry out outreach work within community settings to promote awareness of carers and their needs amongst professionals and the public at large
• Liaise, work, and create effective relationships with other voluntary, statutory and private agencies and services as necessary in order to help identify carers, raise awareness of the importance of their role and develop the service.
• Ensure own knowledge and understanding of all internal policies and procedures as well as all relevant, external strategies, policies and legislation
• Contribute to the creation of service information packs and ensure all social, digital and print media are fully up to date with relevant, factual and accurate information and advice that is relevant to carers.

Managing Carer Support Volunteers

• To supervise and manage Carer Support Volunteers (CSV) within the neighbourhood area, with support from the service manager.
• To promote the role of the CSV externally.

Reporting

• Responsible for completing accurate monitoring reports and capturing accurate referral information.
• Responsible for maintaining confidential client records in line with Data Protection and internal confidentiality policy.

Representing the Organisation

Representing the organisation at external events and development forums

Other responsibilities

• Work collaboratively with other members of YVHSC team.
• Meet legislative and all relevant regulatory requirements
• Ensure the views of carers are upheld across the organisation
• Carry out duties in accordance with service principles, policies and procedures
• Liaise with health, social care and other providers on improving and linking the delivery of services to people in the borough
• Participate in borough-wide planning groups with statutory and voluntary agencies to represent the needs and interests of carers
• Attend meetings and training courses as required, including regular supervision meetings and annual appraisal with the Service Manager.

• Undertake from time to time such other tasks as may be required including administrative duties in connection with the post
• Uphold and implement the policies and procedures of YVHSC throughout all aspects of the work of the organisation.

To Apply please provide your CV and a covering Letter of no more than 2 sides referring to the Job Decription.

Harris Hill is looking for a Communications Officer for 6 months, on a full time contract.

Are you an enthusiastic, confident and flexible communications professional with strong social media and media relations experience? We need someone able to hit the ground running in our busy communications team.

You'll be working across our press office and social media functions, devising and delivering creative media campaigns that will positively impact the lives across the UK.

The role is varied and includes responding to media queries, developing and pitching creative press stories, forging strong relationships with journalists, developing our case study bank and helping manage our growing social media channels.

About the role
The Communications Officer works within our ambitious and committed Communications and Marketing directorate. We're a passionate, enthusiastic, hard-working bunch who play a key role in helping improve the lives of people in the UK.

Duties include:
Manage the organisation's proactive and reactive media function
Create exciting and engaging integrated communications campaigns
Run our well-respected and growing social media channels
Build and protect the organisation's reputation
Support teams across the organisation with their own communications activity.

As Communications Officer your priority is to communicate the significance of arthritis and the relevance of our work. The role involves:
Proactive and reactive press office and media relations, including out of hours (on rota basis)
Creating content for and managing our social media channels, including out of hours (on rota basis)
Devising and delivering integrated communications activity supporting the organisation's ambitions
Case study management

Key requirements
relevant experience in a media or public relations role (PR agency or in-house)
strong news sense and demonstrable success in achieving national, regional and trade media coverage
experience of adapting a story for different channels eg print, online, broadcast, social
proactive, with an enthusiastic and flexible approach
desirable experience of charity, health, campaigns or research communications