Medical jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a dynamic leader with a passion for healthcare excellence and client-centred service? MSI Reproductive Choices is seeking a Regional General Manager to lead our West Midlands region, ensuring the delivery of safe, sustainable, and high-quality reproductive health services.
Location: West Midlands
Hours: 37.5 hours, Monday to Friday
Contract type: Permanent
Salary: £46,434.55 - £51,078.01 (depending on experience and skills)
About the Role
As Regional General Manager, you will:
- Lead and inspire multidisciplinary teams across Treatment Centres.
- Ensure compliance with CQC and regulatory standards as the Registered Manager and Controlled Drugs Accountable Officer.
- Drive continuous improvement in client safety, experience, and operational sustainability.
- Develop and implement strategic plans aligned with organisational goals.
- Champion a culture of inclusion, innovation, and excellence.
Key Responsibilities
You will be involved with the setup of new sites across the Region which will include:
- Leading the strategic planning and execution of new site setups within the region
- Collaborating with cross-functional teams to ensure seamless integration of operations, technology, and personnel - clinical and non-clinical
- Overseeing the development of timelines, budgets, and resource allocation for each new site
- Recruitment, induction, and training of a full service delivery team including local leadership
The job description for this role is the 'BAU' following initial site and service mobilisation and travel across the Region and to other Regions will be expected.
✅ What We’re Looking For
Essential Skills & Experience:
- Proven leadership of dispersed teams and P&L responsibility (£5m+).
- Strong interpersonal, negotiation, and communication skills.
- Experience in client-focused service delivery and performance management.
- A passion for inclusive leadership and service excellence.
Desirable:
- Experience in private healthcare or NHS.
- Registered Manager status or equivalent leadership experience.
Why Join MSI?
- Forget about the worry over mileage or travel expenses - we've got you covered! Your expenses are reimbursed quickly, within just 10 days
- Enjoy (alongside 25 days annual leave plus bank holidays) enjoy a Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday
- Take advantage of perks and discounts on over 4000 retail and hospitality outlets through your Blue Light card
- Access our Employee Assistance Programme and Doctor Line through Westfield Health – 24/7 access to a GP over the phone who can prescribe
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.





The client requests no contact from agencies or media sales.
This role is an exciting opportunity to work for Mind BLMK as part of the Fundraising & Engagement Team.
Fundraising and Engagement Officer
Post no: 642
Salary: £24,000 per annum F.T.E
Hours: 37 hours per week
Contract: Permanent
Working base: Flitwick
Area covered: Bedfordshire, Luton and Milton Keynes
About Us:
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
About the Role
Acting as the first point of contact for all Fundraising & Comms enquiries and in line with Mind BLMK’s Fundraising and Communications Strategy, this is a busy role and will require excellent stewardship and donor care skills as well as meticulous organisation and innovative thinking. As an Ambassador for Mind BLMK, you will need to have a passion for mental health and an ability to operate at all levels.
Job Purpose
To generate income and support all aspects of communication and marketing, to help to maximize local support, raise awareness of our work in the community, and by providing exceptional supporter stewardship, in line with Mind BLMK’s Fundraising and Communication strategy.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Optional Health Plan
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm 8th August 2025
Interview date: TBC
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Interested?
If you would like to find out 'more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB Title: PR & Stories Manager
SALARY: £40,965
HOURS: 36
LOCATION: Hybrid working
Please note that this position includes occasional evening and weekend working.
About Us
This is a fantastic opportunity to work at a leading Hospice who aspires to a world in which all dying people and those close to them have access to care and support, whenever and wherever they need it. St Christopher’s Hospice was founded in 1967 by Dame Cicely Saunders and became the first hospice of the modern hospice movement. We provide invaluable care and support to over 7,500 people across the five London Boroughs of Bromley, Croydon, Lambeth, Lewisham and Southwark.
Your new role
This is an exciting opportunity to join our marketing and communications team as our PR & Stories Manager as, arguably, there has never been more focus on hospice and end of life care in the UK. We have been actively engaging with media on topics such as hospice funding, assisted dying and the need for improved access to end of life care across the UK.
As PR & Stories Manager, you'll drive forward our media work with passion, tenacity, imagination and good judgement, to increase awareness of St Christopher’s and dispel myths around hospice care through securing high impact broadcast and print coverage for the hospice and capturing and sharing people’s stories and experiences of St Christopher’s.
You’ll be a natural people person; with a gift for quickly building a rapport with people from all walks of life. Whether its briefing people for media opportunities or listening to their stories you’ll put people at ease and be person-first in your approach.
Some of the main responsibilities of this role include:
Drive forward our media work with passion, tenacity, imagination and good judgement securing high impact media coverage to help increase awareness of St Christopher’s and dispel myths around hospice care.
- Sensitively gather personal stories from people connected to St Christopher’s and support them in telling their story to raise awareness and funds for the charity so that we can continue to support people when they need us most.
- Work on campaigns and key moments that highlight our important policy and influencing work.
- Write compelling case studies, press releases and pitches for a range of mainstream media, local press, professional journals and publications and to support our marketing appeals and campaigns.
- Work with colleagues, patients, families and supporters across the hospice providing clear briefings and support throughout media interviews and afterwards; ensuring they are supported, comfortable and happy with the outcome.
- Identify and regularly meet with key spokespeople throughout the hospice who are best placed to speak on topics of media interest aligned to organisational ambitions and key messages. Work with these spokespeople to develop their skills through media training and briefings, write media bios and secure relevant media engagements, gaining their trust and building rapport
- Work with colleagues across the hospice to proactively and reactively identify and interview patients, their family and friends and supporters and write effective and powerful stories.
- Manage visiting journalists and media on site and forge strong working relationships with key journalists pro-actively pitching stories, responding to the current news agenda and providing key spokespeople who are able to speak with warmth and authority on a range of key topics.
About you:
- We will need someone with substantial experience of gaining high-quality media coverage through national and local media outlets with demonstrable experience in copywriting for different audiences.
- You will have proven experience leading, planning, co-ordinating and delivering PR campaigns for a range of audiences in a multi-channel environment.
- You will be a gifted storyteller with a natural talent for discovering and effectively sharing the best stories.
- You will be a creative thinker adept at dreaming up fresh, innovative and engaging approaches so the creative captures the attention of the intended audience and encourages action.
- It is essential that you have excellent attention to detail - you will be the one that picks up mistakes in articles and wonders why no one stopped it getting through whilst effectively prioritising work and keeping to deadlines.
- You will have proven ability to work as part as a team and across departments, in addition to strong networking skills with the ability to build good working relationships both internally and externally.
If this sounds like you, we would love to hear from you!
What you will get in return
- You will gain a stimulating and rewarding career with an opportunity to influence and make a real difference in the community
- Access to excellent training and development opportunities
- Season ticket loans
- A number of health and wellbeing schemes
- A competitive contributory pension scheme and life assurance scheme with generous beneficiary plan
- Flexible working options
What you need to do now
How to apply:
- Please review the Job Description, Person Specification Criteria
- Please address the criteria in the person specification form. This information will be used to select candidates for interview.
Closing Date: Sunday 3 August
Interview Date: Wednesday 6 August
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are thrilled to be partnering with The Urology Foundation—the UK’s only charity dedicated to all urological diseases and conditions. Through groundbreaking research, cutting-edge training, advocacy, and public awareness, the charity is transforming outcomes and saving lives across the UK.
We’re looking for a dynamic and driven Communications & Engagement Officer to join their passionate team on a permanent basis. In this vital role, you’ll help shape the organisation’s voice, grow its reach, and strengthen connections with supporters, patients, clinicians, and the wider public. From crafting compelling stories to leading impactful campaigns, this is an exciting opportunity for a creative communicator ready to make a meaningful difference.
Key Responsibilities:
- Manage and grow the charity’s social media presence through engaging content creation, scheduling, and performance analysis.
- Write and edit compelling content for newsletters, the website, and digital campaigns, including patient and clinician interviews.
- Lead on the production and distribution of regular e-newsletters, collaborating with internal teams to source and shape content.
- Keep the website up to date with accurate, accessible, and engaging content.
- Support awareness and advocacy campaigns, helping to ensure consistent messaging across all communication channels.
- Assist in planning and promoting fundraising and community events, building relationships with supporters and stakeholders.
Person Specification:
- Strong writing and editing skills, with the ability to communicate complex information clearly and appropriately for different audiences and platforms.
- Experience in a communications, marketing, or engagement role—ideally within the charity, healthcare, or membership sectors.
- Confident using social media management tools (e.g. Hootsuite) and basic design platforms such as Canva to create digital content.
- Excellent organisational and time management skills, able to juggle multiple projects and meet deadlines with attention to detail.
- A collaborative team player with a proactive mindset, excellent interpersonal skills, and a genuine interest in health-related or mission-driven work.
What’s on Offer
Salary: c.£33,000 per annum
Working Pattern: Hybrid Working, 3 days a week in Central London office, Flexible hours and Part Time also possible
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
£28,000 - £30,450 per year
Fixed term (13 months), full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge office
What the job involves
We’re looking for a Risk Information Officer to join our Health Services, Equity and Improvement Directorate, to sit within the Clinical Services team (consisting of the Specialist Nurse service and Risk Information Service). We deliver a wide range of high-quality services directly to anyone affected by prostate cancer or prostate problems, as well as supporting a range of charity-wide activity.
As Risk Information Officer, you’ll deliver the charity’s Risk Information Service, providing information and support to men at risk of prostate cancer, and their loved ones, via the telephone, email and social media. This is an exciting time to join the team as we anticipate a decision from the National Screening Committee on a prostate cancer screening programme in autumn 2025.
This is a non-clinical role, but you’ll discuss service users’ risk of prostate cancer along the lines of the predominant risk factors (age, ethnicity, family history and BRCA gene status). You’ll also be able to help men make an informed decision about PSA testing by discussing the test’s advantages and limitations and informing them how to access a PSA blood test through their GP. You’ll work closely with the Specialist Nurses to ensure people who need more complex clinical information are supported.
You’ll also discuss the charity’s upcoming TRANSFORM trial and how Prostate Cancer UK is working hard to improve the current landscape and reduce some of the barriers men face around prostate cancer.
You’ll play a key role in developing the Risk Information Service, contributing to conversations and decisions around how to adjust and improve it. You’ll also report back on your work, to help the charity develop its broader understanding of information and support needs when it comes to prostate cancer risk and the PSA blood test.
Reporting into the Clinical Services Senior Officer, you’ll have close and regular contact with assigned Specialist Nurses so that you feel at ease in sharing prostate cancer related information with callers, and in maintaining the boundaries and scope of the service day-to-day. This is a fixed term role until the end of October 2026 covering an internal secondment.
What we want from you
You’ll be a compassionate and resilient communicator; you may be speaking to callers who may be anxious about their risk of prostate cancer. You’ll be a great listener, hearing callers’ concerns and offering a supportive and empathetic response. Although this is a non-clinical role, a strong understanding of the UK healthcare system and a good working knowledge of urology (for example, an understanding of prostate cancer and the PSA blood test) would be an advantage.
You’ll be comfortable in handling more complex conversations, but with the self-awareness to recognise your limitations in offering support and recognising clear boundaries of guidance being provided and be able to direct to our Specialist Nurses when needed.
Experience in using a CRM system will be advantageous in this role and any experience with a helpline or providing support or information over the phone will be beneficial.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 10th August 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 18th August 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Risk, Compliance & Governance Manager
- Hours: Permanent, full time – 37.5 hours per week
- Location: hybrid working
- Salary: £37,001 - £47,407 per annum
- Closing date: 18th August 2025 at 12 noon
Align risk, compliance and governance with business goals to protect our mission. Partner across the organisation to develop and strengthen processes and deliver operational integrity.
As Risk, Compliance & Governance Manager, you’ll be at the heart of our compliance and governance, developing processes and implementing change for operational effectiveness in our growing Data, Risks and Governance team.
You’ll embed robust frameworks, streamline processes, and champion accountability, enhancing organisational risk management to assure the Board of Trustees and Executive Team that Helen & Douglas House is fulfilling legislative and compliance obligations.
Are you someone who knows how to turn policies into practice, risk into resilience and legislation into assurance? As Risk, Compliance & Governance Manager, you’ll develop and embed standards that support continuity, compliance and integrity across everything we do.
To be successful in the role you’ll have:
- Risk management, policy and governance experience
- Regulatory knowledge
- Strong influencing and relationship management skills
- Charity/third sector experience is desirable.
READY TO MAKE A DIFFERENCE? Apply Now
Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.
The client requests no contact from agencies or media sales.
South East Coast*
£66,245 per annum
Full time, 35 hours per week
Permanent contract
*Home based role and living within the relevant region or close enough proximity to be able to travel and meet the requirements of this role’ (subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps and a dedicated space to work from)
Employees are still expected to attend the office for in-person meetings when required for their role and the organisation.
An opportunity has arisen for an enthusiastic and dedicated individual to join the Employee Relations and Union Services in the CSP as a full time Senior Negotiating Officer (SNO) for the South East Coast. This is a challenging, but very enjoyable role which will see you:
- Supporting, advising and training the network of stewards, safety representatives and equality representatives in the South East Coastal region.
- Advising and supporting stewards to manage their own casework, whilst managing your own caseload of employment relations issues, including but not limited to dicisplinaries, grievances, sickness absence, HCPC and legal cases.
- Attending and representing the CSP at strategic regional forums such as regional Social Partnership Forums and Integrated Care Boards/Integrated Care Systems.
You will be working in a wider team of Senior Negotiating Officers and organisers, whilst also working in a cross directorate fashion to deliver on the local priorities for members.
We are looking for an individual with significant experience and a background in the trade union movement. They should be dedicated to achieving the best outcomes for members and to building the membership and activism levels in the CSP.
You will have excellent written and verbal communication skills with an ability to problem solve. You will also have experience in advocacy and representing members and have a thorough understanding of the current issues facing CSP members. You will also be expected to be able to display excellent trade union knowledge.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.
Closing date: 10am, 12 August 2025.
Interview date: Wednesday 20 August 2025, in person at the CSP London office.
If you require any adjustments during the application stage, please email the Human Resources team at Head Office.
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages.
NO AGENCIES
We currently have an exciting opportunity for 2 x Peer Support Corodinators (known internally as Volunteer Manager- Peer Support) to join the National Homicide Service in the Peer Support team.
These roles are full time working 37.5 hours per week, one is offered on a permanent basis and the other on a fixed term contract until 01/09/2026. These roles are home-based with regular travel required.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
The role is home working, however the team collectively cover England and Wales, so the ability to travel with occasional overnight stays is vital.
As a Peer Support Volunteer Manager you will be:
- Responsible for development and management of a cohort of lived experience volunteers
- Triaging and Risk Assessing clients as they are referred into the service
- Facilitating Peer Support groups, both online and face-to-face
- Contributing to the training and recruitment of new volunteers
You will need:
- Experience, knowledge and understanding of trauma informed working in a client facing role, with knowledge of the impact of traumatic bereavement
- Knowledge and understanding of safeguarding practice and legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments.
- Willingness and flexibility to travel (including overnight stays) and to work evenings and weekends with notice
- A proven ability to confidently use various IT systems including Case Management, Microsoft Office, Zoom, Outlook and other online applications/platforms.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
About The Role
Do you have experience in working with vulnerable people with complex needs in a Housing, Hostel or Supported Accommodation environment?
We have two roles available, one in Cirencester and one in Witney.
We have a new Housing job opportunity where you will be working with a team of Housing professionals with the aim of supporting some of the districts’ most vulnerable adults to move on from temporary accommodation.
You will be managing all temporary and emergency accommodation placements on behalf of Cotswold District Council. The role involves working closely with homeless clients in various emergency accommodation arrangements. The aim is to assist these individuals in accessing affordable housing options and ultimately reducing the time they spend in short-term accommodation.
• You will be based primarily within one of our Hostels working intensively with homeless clients to enable them to access the full range of affordable housing options with the aim of reducing time spent in short term accommodation.
• The role involves travel across our district to visit homelessness households in their temporary accommodation (including Hostels and various B&B’s) with the aim of assisting them with maximising all of the housing options available to them to ensure that they are able to move on from temporary accommodation as soon as possible.
• Create bespoke ‘Tenancy Ready’ plans for each client and ensure that they have access to the appropriate support and resources to achieve this.
• You will also take part in assisting the Temporary Accommodation Supervisor in ensuring that full risk assessments are carried out on each client before being offered a placement in Council managed accommodation.
• Assist with the daily running of the homeless hostel’s, ensure repairs are promptly reported to the Property Service Team and assist with ensuring H&S risk assessments are up to date and adhered to.
What we are looking for…
Someone who values structure, confidentiality, and professionalism as much as they do empathy and support. You will be expected to handle sensitive personal information with the utmost discretion, in line with GDPR and safeguarding protocols. Maintaining client confidentiality is non-negotiable in this role.
This role requires a strong understanding of professional boundaries and the ability to maintain them — even in emotionally complex situations. This is a rewarding but demanding role — ideal for someone who thrives on helping others in crisis, but who understands the importance of clear boundaries, resilience, and confidentiality.
You will need resilience and adaptability as you will often work with people experiencing stress, crisis, or confrontation, so it is essential you can manage these situations calmly and confidently. Being emotionally resilient and understand how to support others without becoming personally involved or emotionally entangled.
Teamwork is essential for this role to work effectively with colleagues and external agencies.
Please note you will be based at the hostel 5 days a week and will need the ability to travel as required.
For more information about this role please see the Job Description/Person Specification.
You will need…
• GCSEs (5 A-Cs or equivalent, including Maths and English)
• Experience of working in a Housing, Supported Housing or Homelessness focused service
• Experience of working with vulnerable people and people with complex needs
Special Conditions…
• Full UK Driving Licence with access to a vehicle for work purposes
• DBS Check
Publica is a unique place to work – we are a local government organisation with a twist! Publica wants to transform the way local services are delivered. To help do this we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer-focused organisation driven by real user needs.
What can we do for you…
• Flexible working arrangements (depending on the role)
• 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
• Health cash plan giving you cash back on health, dental and eye care
• Pension scheme with a good employer contribution of 7% of your earnings
• Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
• Cycle to work scheme
• Salary sacrifice car lease scheme with huge tax and NI savings to be made on electric cars
• Access to digital financial advice (covering your pension scheme, mortgages and other finances)
• Generous sickness cover above statutory entitlements
• Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
• Life assurance, currently four times your annual salary
• These are just a handful of the benefits that you can enjoy when you join us!
To apply for this position please click on "apply now" within this page and submit your CV and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Publica Group Ltd.
Your application will not be considered if you have not provided a supporting statement, in addition to your CV.
Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email.
Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies. Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years’ employment or education history (if applicable) and, in some cases, verification of criminal record.
About Us
You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services.
Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.
The client requests no contact from agencies or media sales.
This role will require travel to the Sheffield office 3–4 days a week (including Thursdays at Howden House), and occasional travel to other partner sites.
This is an exciting opportunity to join The King’s Trust on an external secondment, working in partnership with Sheffield City Council to support more young people into roles across the Integrated Care System (ICS), with a focus on the Sheffield region. You’ll work closely with employer partners including Sheffield Health and Social Care NHS Foundation Trust, Sheffield Children’s Hospital NHS Foundation Trust, and Sheffield City Council.
This role is ideal for someone with experience in project coordination, employer engagement, and youth employment support. As this is a new model for the Trust, you'll help shape the project alongside Sheffield City Council, local NHS Trusts, and the ICB.
Based within the Employment & Skills Service of the host organisation, you'll be the main point of contact for employers and young people aged 16–30. You’ll support recruitment and onboarding, deliver one-to-one support for young applicants, and facilitate access to financial and wellbeing services. You’ll also represent employer partners at events and track outcomes for young people supported into work.
Although employed by The King’s Trust, you’ll work under an honorary contract within the host organisation. The role is home-based, with a requirement to be in the Sheffield office 3–4 days a week (including Thursdays at Howden House), and occasional travel to other partner sites.
This is a fantastic development opportunity for someone eager to grow their skills in stakeholder management, recruitment processes, service design, and the wider health and care landscape. Your work will directly increase youth employment outcomes, improve the candidate experience, and enhance employer engagement with The King’s Trust.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Governance Officer
We are looking for an experienced and proactive Governance Officer who is passionate about good governance and public protection, to join our Governance Team.
Position: Governance Officer
Location: Hybrid – Remote working with monthly presence at York House, London
Salary: £33,824 per annum (pro rata)
Hours: Part-time, 21 hours per week (0.6 FTE)
Contract: Fixed term, 12 months
Closing date: 9am Monday 4th August 2025
Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.
About the role:
As the Governance Officer, you will play a key role in ensuring our governance structures operate effectively, transparently, and in line with statutory and regulatory obligations. You will coordinate and deliver professional support to a range of our Colleges and Committees, working closely with Chairs and senior staff to ensure the organisation’s policies, records, and decision-making processes reflect best practice.
This is an exciting opportunity to support a governance function that plays a vital part in our mission to protect the public and uphold the standards of psychotherapy in the UK.
About you
You are a highly organised and detail-oriented governance professional with experience supporting Boards, committees or similar governing bodies. You have excellent written and verbal communication skills, strong judgement, and the ability to prioritise competing demands with tact and professionalism.
You’ll bring a confident, proactive approach to your work and a collaborative attitude to supporting multiple stakeholders. Ideally, you’ll also have experience in the regulatory, charity, or membership sector and an understanding of the mental health or psychotherapy field.
About the Organisation
The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 9,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities.
Their charitable objectives are to promote:
- the art and science of psychotherapy and psychotherapeutic counselling for the public benefit;
- research in psychotherapy and psychotherapeutic counselling and to disseminate the results of any such research;
- high standards of education and training and practice in psychotherapy and psychotherapeutic counselling
- the wider provision of psychotherapy and psychotherapeutic counselling for all sections of the public
Other roles you may have experience in could include: Governance Coordinator, Committee Secretary, Company Secretary Assistant, Board Administrator, Governance Support Officer, Governance and Compliance Officer, Secretariat Officer, Membership Governance Officer, or Governance and Risk Administrator.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Night Concierge
We have a new role available for a Night Concierge, where you will play a vital role in ensuring the safety and wellbeing of the service’s clients.
Position: Night Concierge
Location: Wallsend, Tyne and Wear
Contract: Permanent
Hours: 37.5 Hours
Salary: £23,400 per annum plus pension & other benefits
Closing Date: 17th August 2025
About the Role
To work as part of a team that delivers an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. Our work is underpinned by the Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every client leaves the service with the skills and resilience to be confident and self-determining in their lives.
Working under the direction, guidance and support of a manager/senior worker you will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of overnight concierge service, security and door control. This includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning.
Key responsibilities include:
- You will always ensure the safety and wellbeing of clients in the service possible including using Safeguarding and emergency alert procedures as applicable.
- You will provide a basic first contact advice response and security service at night to clients living in the property and/or in dispersed accommodation linked to the service
- You will be the first point of contact for visitors, contractors or services visiting the building at night
- You will be responsible for maintaining Health and Safety standards on the premises and a point of information for clients regarding Health and Safety at night
- You will actively ensure the security of the building through regular checks, and monitoring.
About You
You will need to have the following skills and experience:
- An understanding of the needs of people who have experienced homelessness, poor mental health, substance use or care leavers.
- Experience in managing the overnight safety of vulnerable clients preferably in supported housing.
- Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts.
- Experience in undertaking basic maintenance and/or delivering cleaning services.
- Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
- Able to demonstrate a clear understanding of safeguarding requirements and procedures.
- Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
- Personal and professional integrity.
- High-level understanding of professional boundaries and ability to maintain boundaries.
- Ability to work collaboratively.
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role
- Flexible working model for suitable roles.
- 26 days annual leave rising to 30 after five years of service.
- Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
- Death in service (4x Base salary)
- Legal Advice line
About the Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Night Porter, Night Receptionist, Night Guest Services Associate, Night Security Concierge, Night Shift Front Desk Agent, Night Duty Manager, Night Shift Lobby Attendant, Night Shift Guest Relations, Evening Concierge, Overnight Concierge, Night Hotel Attendant, Night time Customer Service Representative etc. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Are you passionate about delivering exceptional customer service, connecting with people, and making a real difference?
Join Our Team as a Customer Services Advisor!
At the British Heart Foundation (BHF), we believe every interaction matters. We're looking for dedicated Customer Services Advisors to join our team and help us build long-term relationships with our customers, supporters, and fundraisers.
Role Overview
As a Customer Services Advisor, you'll be the first point of contact, providing accurate, effective, and friendly responses and information. You'll use your active listening, empathy, and problem-solving skills to guarantee a seamless and positive customer experience.
Key Responsibilities:
- Responding to and resolving inbound queries via telephone, email, social media, and live web chat.
- Providing information, taking donations, and resolving customer queries and feedback.
- Using our ticketing and CRM systems to update customer records.
- Connecting with our BHF supporters through outbound calls, supporting their training schedules, fundraising, and promoting major events like the London Marathon and the London to Brighton Bike Ride.
- Enhancing satisfaction and relationships through stewardship activities.
We are currently recruiting for 5 roles with both permanent and fixed-term opportunities across our Customer Care and Customer Engagement teams. Responsibilities and priorities will vary depending on the team you join. This will be discussed further during the interview process
What Makes You Great for This Role?
Your ability to connect with people is your superpower. You're a quick learner, curious, and can build strong relationships quickly. You get to the heart of the matter, listen, ask insightful questions, and provide the right help and build relationships with our customers and supporters.
Your empathy and enthusiasm shine through in your strong communication skills, turning every interaction into a delightful experience for our customers. You're resilient, perform well under pressure, and make customers feel genuinely valued. Comfortable with technology, you have experience in Microsoft Office, data entry, and databases.
Your proactive, positive “can do” attitude means that you can solve a variety of queries, giving customers the time they need. Driven by customer satisfaction, you transform challenges into opportunities, creating unforgettable experiences. Your strong administrative and time management skills help you prioritise and manage your workload effectively.
Why Join Us?
- Have a Real Impact: Help fund lifesaving research into heart and circulatory diseases—every interaction makes a difference!
- Make a Difference: We focus on getting it right, first time, and you’ll take ownership of a varied and engaging workload.
- Flexible Working: Enjoy the best of both worlds with our hybrid working model—four days at home and one day in our Birmingham office.
- Supportive Team: Join a fun, diverse team that values knowledge sharing, continuous improvement, and well-being.
- Training and Development: Benefit from comprehensive training and continuous support for your personal and professional growth.
- Fantastic Benefits:
- 30 days annual leave plus bank holidays
- Private medical insurance, dental health cover, and money towards gym membership
- Pension scheme with employer contribution up to 10%
- Full pay for 12 weeks for family leave, including maternity, paternity, and adoption leave
- Life assurance
- Extra paid leave of up to 10 days to support colleagues who may need more time off work
Working Arrangements
- Working Hours: Normal working hours are 09:00am to 05:00pm, Monday to Friday, with flexibility to work 11:00am - 07:00pm and some Saturdays during peak event season.
- Hybrid Role: A week typically involves 1 day a week (usually Wednesdays) in our Birmingham office (B37 7YE) to collaborate with your team and other 4 days will be working remotely at home.
Interview Process
Our interview process involves two stages:
- Initial Stage: One-way video interview, allowing you to record responses to pre-set questions at your convenience, showcasing your personality, skills, and experiences.
- Second Stage: Assessment Centres will be held in person at our Birmingham Office (B37 7YE) on 26th, 27th, and 28th August 2025. Please note that these dates are fixed and cannot be changed.
Start Date & Induction:
All new team members will start on 1st October 2025, and this date is not negotiable. The induction training will last for four weeks, during which you will be required to come into the office more frequently. After completing the training, your office attendance will reduce to once a week.
Our vision is a world free from the fear of heart and circulatory diseases.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**
JOB PURPOSE
UK for UNHCR (UK4U), the UN Refugee Agency's national charity partner, is looking for a Prospect Research Manager to join its Partnerships and Philanthropy Team (PPH). This role will play a key part in continuing to build our UHNWI, HNWI, Trust and Foundation and Corporate pipelines, by working closely with fundraising colleagues as well as UNHCR internationally.
This role reports to the Head of Philanthropy and manages the Prospect Research Officer. The post holder will identify research, organise and evaluate a prospect’s financial capacity, ability to give, willingness to give, charitable interests, and connection to the organisation, operating within the organisation’s due diligence process. The post holder will work closely with senior stakeholders within PPH to help drive each area’s strategy and the overall team objectives.
The role manages UK for UNHCR’s due diligence process from renewing due diligence on existing pipelines, to completing new due diligence profiles utilising key due diligence tools and platforms, working with the PPH team, SMT and UNHCR’s global due diligence team.
Passionate about the refugee cause and UNHCR’s contribution, you will have demonstrable experience of successfully identifying prospects as well as preparing and presenting in depth prospect briefs for across the high value fundraising pipeline from UHNW and HNW individuals, Trusts & Foundations and corporates. You will be familiar with using a variety of information sources, of complying with GDPR and other regulations and working with a CRM database. Donor focussed and a problem solver, you will with have excellent written and verbal communication skills and be someone who enjoys working as part of a team.
We are interested in hearing from candidates with a range of professional experience: charity or private sector. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
Role Responsibilities
- Collaborate with the Head of Philanthropy and Senior Stakeholders within PPH, to build upon the overarching strategy for the prospect research function, to deliver a strong and sustainable prospect pipeline
- Using a broad spectrum of sources, identify, research, organise and evaluate a prospect’s financial capacity, ability to give, willingness to give, charitable interests, and connection to the organisation. Support fundraising staff in prioritising prospects and building pipelines.
- Lead meetings with senior stakeholders (CEO and Fundraising Heads) to discuss new prospects and the current HNWI portfolio and Corporate pipeline.
- Keep up to date on research and due diligence trends including identifying ways to improve risk research, due diligence and market insight.
- Work within UK4U’s due diligence policy and processes, maintaining a system to enable the organisation to track due diligence carried out, ensuring compliance with all regulatory best practice standards.
- Track and manage prospect research KPIS using power BI.
- Produce in-depth, well-written reports on prospects based on a combination of data from the donor database, open access records and other markers of high-quality donors.
- Managing and coaching an officer level prospect research role, overseeing their work on key projects and developing their skills.
- Embed best practice use of the database within the team, developing tools to analyse and review our prospect pool and how prospects are moved through the pipeline.
- Implement new research techniques as they arise, striving to design a high quality and efficient prospect research methodology.
- Carry regular pipeline reviews to ensure pipelines remain dynamic and fit for purpose.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
Personal Attributes and Experience
Essential Experience
- Experience of providing strategically aligned research to help identify and prioritise prospects capable of offering significant financial and/or other support.
- Experience of profiling, network mapping, prospect qualification and other intelligence gathering activities.
- Experience of working with colleagues in Individual Giving as well as with major donor and corporate fundraisers to optimise use of a CRM database to identify potential prospects.
- Experience managing, coaching, motivating and supporting more junior members of the team.
- Experience carrying out due diligence.
- Strong understanding of GDPR and working within GDPR policies.
- Experience of working with senior stakeholders (CEO and Trustees and fundraising board members) to identify key prospects within their networks and offering recommendations on next steps and areas of UNHCR’s work that may be of interest to prospects.
- Experience of working on fundraising databases.
Essential Skills/Knowledge
- Ability to investigate, analyse, and synthesize large quantities of data into a user-friendly and concise format for the use by fundraisers and key volunteers (e.g., Trustees).
- Ability to act proactively to identify new prospects.
- Knowledge of due diligence platforms and how to carry out due diligence effectively.
- Ability to lead meetings with senior stakeholders.
- Ability to juggle and prioritise multiple tasks and meet deadlines.
- Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis.
- Ability to learn quickly and adapt to new situations well.
- Demonstrable strong oral and written communication skills.
- Ability to be discreet with valuable and personal donor details that are often confidential.
- Ability to problem-solve effectively.
- Ability to take a tactful and ethical approach to fundraising tasks/projects.
- Demonstrable understanding of GDPR and other regulatory compliance issues.
- Ability to work proficiently with CRM databases (knowledge of Salesforce helpful).
- Ability to work proficiently in Microsoft Office Suite.
- Strong understanding of the UK philanthropic environment across UHNWs/ Major donors/ Trusts and Foundations and Corporates.
Desirable Skills/Experience (not compulsory)
· Demonstrable interest in or higher education on/or similar study on international development/humanitarian issues.
· Line management experience.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
28 days’ leave per annum plus bank holidays.
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
We are actively reviewing applications for this positions and interviews will be held on a rolling basis. To avoid disappointment, submit your application now.
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?


The client requests no contact from agencies or media sales.
About The Role
Do you want to be part of empowering individuals to find their own solution to their housing crisis? This may be the job for you!
We have two roles available, one in Cirencester and one in Witney.
You will provide a comprehensive homelessness service to customers with a range of housing related issues on behalf of Publica and involved with assisting in the day to day running of Publica’s Homeless Hostel’s.
Creating individual housing plans for every applicant which fully reflects their needs and circumstances, whilst managing and resolving caseloads for those currently experiencing a housing crisis. Sourcing appropriate short term and long term accommodation to assist the council in discharging its duties, whilst maintaining accurate records both written and electronically and ensuring they are captured and recorded accurately.
You will be required to represent the section/department at meetings/working parties/case conferences as appropriate and maintain a thorough knowledge of Housing and related legislation, including the Housing Acts, case law, the Homelessness Reduction code of guidance and good practice in the implementation thereof.
What we are looking for…
The successful candidate will be analytical and confident in interpreting housing legislation, with strong decision making skills essential for delivering effective homelessness prevention and relief services.
You will be someone who values structure, confidentiality, and professionalism as much as they do empathy and support. You will be expected to handle sensitive personal information with the utmost discretion, in line with GDPR and safeguarding protocols. Maintaining client confidentiality is non-negotiable in this role.
This role requires a strong understanding of professional boundaries and the ability to maintain them — even in emotionally complex situations. This is a rewarding but demanding role — ideal for someone who thrives on helping others in crisis, but who understands the importance of clear boundaries, resilience, and confidentiality.
You will need resilience and adaptability as you will often work with people experiencing stress, crisis, or confrontation, so it is essential you can manage these situations calmly and confidently. Being emotionally resilient and understand how to support others without becoming personally involved or emotionally entangled.
Teamwork is essential for this role to work effectively with colleagues and external agencies.
Please note you will need to be in the Witney/Cirencester offices 2 – 3 days a week and have the ability to travel within the district as required.
You will need…
- GCSEs (5 A-Cs or equivalent, including Maths and English) Please confirm what qualifications as not clear on JD
- Experience of working with vulnerable people
- Experience of working with people with complex needs
- Communicates effectively at all levels (excellent verbal and written skills)
For more information about this role please see the Job Description/Person Specification.
Special Conditions…
- Full UK Driving Licence with access to a vehicle for work purposes
- DBS Check
- Expected to work reasonable additional hours in line with the needs of the service
What can we do for you…
- Agile working allowing a mix of home and office working
- Flexible working arrangements (depending on the role)
- 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
- Renewed again for another year there is a Health cash plan giving you cash back on health, dental and eye care
- Pension scheme with a good employer contribution of 5% of your earnings
- Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
- Cycle to work scheme
- Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
- Generous sickness cover above statutory entitlements
- Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
- Life assurance, currently four times your annual salary
To apply for this position please click on "apply now" within this page and submit your CV and supporting statement. Please apply for the role at the location you prefer to work at. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Publica Group Ltd.
Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email.
Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years’ employment or education history (if applicable) and, in some cases, verification of criminal record.
About Us
You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services.
Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.
The client requests no contact from agencies or media sales.