Medical jobs
The role of Retail Co-ordinator is crucial to the smooth and efficient operation of The Children’s Trust retail head office function. The postholder will be responsible for co-ordinating and running the administration and compliance needs required for a disperse network of charity shops, including being the gatekeeper for the Chariot EPOS system, Retail Gift Aid and New bought in goods, supporting the supply and distribution of stock; shop supplies, and associated stakeholder relationships.
Role Requirements
- Manage the Retail EPOS till and Head-office systems to maximise functionality to drive sales and promotions, create reports to support analysis of shops performance.
- Support the Retail Sales Manager to manage generation and distribution of stock, including preparing documentation for van deliveries and collections to meet both shops, customer and donor requirements.
- Support sales promotions by printing and issuing guidelines and promotional materials i.e. fundraising events and seasonal changes across the chain of shops.
- Maintain key internal and external stakeholder relationships including Retail Gift Aid donors, corporate supporters and internal support teams, ensuring that an efficient and compliant service is maintained.
- Manage the shared retail email inboxes acting on requests, leading on responses or signposting/escalating as required to ensure that the retail supporter journey is optimised and relationships are managed holistically.
- Support communications to shops including posting updates onto Retail Teams-Sharepoint.
- Support stock holding and distribution of shop supplies including ordering products using Access Purchase orders.
- Support the Retail Management Team to build a positive team culture across the retail team and wider cross directorate collaboration to deliver the voluntary income strategy.
- Support Retail management to maintain full compliance of the Children’s Trust shops in line with all Health & Safety legislation, Fire safety, Trading Standards, Retail Gift Aid, GDPR, ThankQ CRM, Risk Assessments, Safeguarding and all other legal or statutory requirements.
- Manage the Retail Gift Aid scheme and processes, working with colleagues and shops managers to optimise gift aid database and associated sales while meeting HMRC rules.
- Develop and support delivery of internal and external audit processes, including New Goods stocktakes, working with Retail Management to ensure that all audit actions and recommendations are delivered by the team.
Interview Date: 26th November 2025
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
The client requests no contact from agencies or media sales.
St Gemma’s Hospice is a truly special place.
“St Gemma’s has been a lifeline for us as a family. The children’s bereavement team were exceptional […] To have this really tailored support has been fantastic and I’m so grateful to the whole team. (Clare, mum of Spencer and Lewis)
St Gemma’s is one of the UK’s leading hospices and has been providing the best possible care and support for the people of Leeds for over 40 years!
There has never been a more exciting time to join them, as the charity builds on the success of the past, with some ambitious growth plans for the future. We are looking for a Philanthropy Manager to join their successful and ambitious fundraising team.
Are you pro-active, adaptable and solution oriented with a true passion for delivering excellent supporter experience? If so, this could be the role for you.
The Role
As Philanthropy Manager you’ll be working alongside passionate and talented fundraising colleagues to achieve the charity’s ambitious plans for income growth. Your duties will include:
- Devising and delivering a strategy to cultivate new major donors, securing and increasing donations whilst delivering excellent stewardship
- Producing high quality proposals to attract support for a range of hospice services
- Reviewing and managing the hospice patron scheme
- Representing the hospice in a caring, aspiring and professional manner in a variety of settings to maximise opportunities
The Person
We are looking for someone who is passionate about building relationships, and delivering a high level of supporter stewardship. To be considered for this role you should possess a clear understanding of philanthropy trends, best practices and management of successful relationships with major donors.
You should be skilled at networking, with the ability to influence, negotiate and steward. This role will be varied and interesting so you should have the ability manage and prioritise workloads and retain an exceptional eye for detail. Additionally, the ability to perform research effectively and write creative, inspiring content will also be advantageous.
Just as importantly, you should have great communications skills, the ability to work collaboratively and the flexibility to adapt to make the most of opportunities. We are looking for a positive, proactive solution oriented networker who wants to make a real impact!
Why SGH
St Gemma’s is not just a place to work, but it’s a family. It fosters a positive, empowering and supportive team culture and puts huge emphasis on staff wellbeing. It is a truly special place, and this is an opportunity not to be missed!
They hold a set of values and behaviours for staff and patients, which include:
- Caring – treating each person with kindness, empathy, compassion and respect.
- Aspiring – continually learning and developing; striving for excellence in everything we do
- Professional – Delivering high standards through team work, a skilled workforce and good governance.
If this sounds like the type of environment that would suit you for the next phase of your career, then get in touch! The role is permanent and full-time, and offers the opportunity to work flexibly from the hospice and from home.
If you think you could be the right person to fulfil the exciting responsibilities of this role, then get in touch today! Contact Charlie or Leanne from Charity Horizons for more information.
Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
To lead charity recruitment because we’re the best at supporting individuals and organisations to achieve their ambitions and drive positive change


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
We’re looking for a talented and motivated Communications and Engagement Officer who can effectively convey the life-changing impact of our work, motivate our community to volunteer, donate and fundraise to support our work, and ensure that the information and educational resources we provide reach those who need them most.
Key Responsibilities
Communications:
· Act as the first point of contact for IPWSO’s public email address and social media channels and ensure timely and appropriate replies.
· Manage IPWSO’s social media channels, creating original and engaging content and posts, and actively engaging with our audiences.
· Manage Google Ad Grant campaigns with an emphasis on growing our supporter base and increasing individual giving.
· Keep up to date with emerging trends in digital communications and social media and recommend potential new channels for fundraising and audience engagement.
· Support the development of videos for IPWSO, in cooperation with IPWSO’s Project Manager and other colleagues. The type of work to be undertaken includes providing support for content development, speaker recruitment, filming and editing, as well as helping source external agencies as needed.
· Maintain and develop the IPWSO website ensuring its security and that it functions both as an effective supporter acquisition tool and a means by which people can easily access information about PWS.
· Produce compelling newsletters and an Annual Report.
· Support the review and update of IPWSO’s Communications Strategy in line with its Strategic Plan.
· Uphold and showcase the IPWSO mission and brand.
· Help oversee the production and design of a range of educational resources for families and professionals.
· Oversee copywriting and proofreading within IPWSO.
· Support IPWSO’s members and liaise with its stakeholders internationally in support of our shared goals.
Engagement:
· Provide support for online events programmes, in cooperation with IPWSO’s Project Manager and the Online Events Committee. The type of support to be provided includes hosting Zoom sessions, supporting speakers, follow up administration including evaluations.
· Support IPWSO’s Famcare Board by facilitating their online meetings and assisting with their online events.
· Work with the Project and Operations Manager to provide membership support, liaising with IPWSO’s member organisations as needed.
· Proactively engage with member associations to promote IPWSO and also to understand their needs and how IPWSO can be of help.
· Work with the Project and Operations Manager on our Educational Outreach programmes. Work will include liaising with event organisers with regards to IPWSO’s booths at different conferences, ensuring follow up as needed (including help with preparation of PowerPoint slides), engagement follow up including data entry to update our database (Donorfy).
How to Apply
Review the full job outline/ad and apply on the Charity Job website by submitting a copy of your CV with a covering letter of no more than two pages of A4, describing how you meet the requirements of the role and the criteria outlined in the person specification.
We will be reviewing applications and interviewing applicants on a rolling basis. We encourage you to apply early, as the advertisement may close before the date specified below if a suitable candidate is found.
The closing date for the receipt of applications is November 30th at 5pm UK time. The start date envisaged for the Communications & Engagement Officer is 5th January 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Coeliac UK is seeking an experienced and proactive HR Manager to join our team.
Job Title: HR Manager
Contract Type: Permanent, Full-Time 35 hours p/w
Location: Head Office, High Wycombe (hybrid working available).
Salary: Specialist (SP2) Circa £46k per annum
Line Management: 1 FTE
Benefits: 36 days holiday (including bank holidays and our three-day Christmas closure), enhanced parental leave, private counselling service, professional development opportunities
Closing Date: 2nd November 2025 (early applications may be reviewed as received)
The Role:
The successful candidate will be working closely with the Chief Financial and Operations Officer to deliver high quality, commercially focused HR support. This role provides expert guidance on employee relations, including performance, disciplinary, grievance, absence and change management. The HR Manager will help shape and maintain employment policies, lead recruitment and onboarding, advise on compensation and drive DEEI initiatives. Coeliac UK is looking for a strong generalist with excellent interpersonal and communication skills, up to date employment law knowledge and confident using HR systems.
Key Responsibilities:
- Provide commercially focused advice and support to line managers on all Employee Relations issues in line with Company procedures including performance management, disciplinary, grievance, redundancy, change management, absence and sickness absence issues
- Develop and maintain company employment policies to comply with employment law and regulations
- Execute recruitment strategies and oversee the recruitment and onboarding process
- Advise senior management on compensation and benefits
- Lead annual surveys, including Employee Engagement, Mental Health, DEEI and Offboarding, with implementation of improvement opportunities.
- Identifying training needs, facilitating training sessions, and leading EDI initiatives
- Oversee day-to-day office operations with responsibility for managing the office environment. Coordinating and negotiating with vendors and service providers
About You:
We’re looking for a positive and confident person with excellent people and communication skills.
The ideal candidate will have:
- Strong generalist HR background and experience of complex HR issues including redundancies, dismissals, grievances and change management
- Good I.T skills, especially with MS Office and confident using HRIS
- Excellent inter-personal skills, able to build strong working relationships and communicate effectively with all levels in an organisation structure
- CIPD Level 5 qualification desirable
About Coeliac UK:
Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.
Closing Date: 2nd November 2025 (early applications may be reviewed as received)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also be searching for similar roles such as: People and Culture Manager, People Manager, Workforce Manager, HR Business Partner, HRBP, Human Resources Management, Senior HR Advisor,.
Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
No agencies please.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Group Facilitator to play a pivotal role in our Complex Needs Service in Notting Hill.
Sounds great, what will I be doing?
This role supports the day centre team in delivering a rolling activity programme, fostering a safe and engaging environment for service users. It involves creating and reviewing person-centered support plans using the recovery approach, facilitating access to medical and community services, and minimizing hospital admissions for mental health relapse. The role also includes developing interventions for hard-to-engage users, liaising with external agencies, and promoting ongoing user involvement with support networks.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You will have experience of working with people requiring support around mental ill health and complex needs, with the ability to facilitate activity or support groups that promote engagement and recovery. You will bring excellent knowledge of the signs, symptoms, and treatments of mental illness, alongside the ability to assess when a service user's mental health is declining and take appropriate, timely action.
With a strong understanding of key working, person-centred support planning, and recovery approaches, you will be committed to empowering individuals to achieve their goals. In addition, you will have a sound knowledge of safeguarding and the ability to address issues effectively, ensuring that the safety and wellbeing of service users is always prioritised.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



We have an exciting opportunity for a Caseworker to join the team in Gloucestershire, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role-
As a Caseworker you will:
- deliver excellent services to adult victims of crime through the direct provision of information, practical and emotional help from the point of crime and where appropriate, onwards throughout the criminal justice process.
- help people cope and recover from the effects of crime.
- act as a single point of contact, undertaking effective need and risk assessments.
- coordinate the overall delivery of the cope and recovery plan and recovery journey, working closely with other service providers to meet the needs of victims.
You will need:
- Previous experience delivering a service and working directly with service users in a statutory, voluntary or community work setting
- Previous experience of working with vulnerable adults and/or families
- To be able to work without direct supervision, prioritising work and managing competing demands
- The ability to complete needs and risk assessments
- To demonstrate empathy
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.
We are now looking for an Assistant Retail Manager to join us on a full-time, permanent basis, working 36 hours per week. Due to the nature of this role, you will be required to be on-site and cover a 5 in 7 rota.
The Benefits
- Salary of up to £37,000 per annum, depending on experience
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location
This is a fantastic opportunity for an experienced retail manager with strong leadership and merchandising skills to join our inspiring organisation.
You’ll have the chance to combine career growth with a one-of-a-kind working environment. From Hyde Park to Richmond Park, no two days will ever feel the same; you’ll hone your leadership skills in settings as unique and vibrant as the people who visit them.
So, if you want to develop your career while working in some of the capital’s most beautiful and historic locations, apply today!
The Role
As our Assistant Retail Manager, you’ll support the Retail Manager to deliver an outstanding retail operation across our flagship shop, pop-ups, and e-commerce channel.
In this varied role, you’ll be responsible for leading and motivating the retail team, ensuring excellence in customer experience, visual merchandising, and overall retail standards.
You’ll also help manage financial performance, support staff development, and handle customer queries and complaints with professionalism and care.
Additionally, you will:
- Oversee daily shop operations, including opening/closing, tills, and security
- Manage stock control, deliveries, and e-commerce fulfilment
- Support the recruitment, training, and career development of retail staff
- Co-ordinate rotas and ensure effective deployment of staff across trading channels
- Ensure compliance with health and safety, HR, and company procedures
Please note, this role will involve lifting and manoeuvring stock.
About You
To be considered as our Assistant Retail Manager, you will need:
- Retail management or supervisory experience, including managing and leading retail teams to deliver income of more than £500k across a broad range of products
- Experience in a customer-focused role
- The ability to train, develop, lead, and inspire a team
- A high level of visual merchandising skills
Other organisations may call this role Assistant Store Manager, Retail Team Leader, Deputy Shop Manager, Retail Supervisor, Retail Operations Supervisor, Customer Service Supervisor, Retail Sales Supervisor, Assistant Shop Supervisor, or Retail Assistant Manager.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.
So, if you are interested in this unique opportunity as an Assistant Retail Manager, please apply via the button shown. Successful candidates will be appointed on merit.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Events Officer
35 hours per week, Monday to Friday 9am–5pm (some evenings and weekends)
Permanent
Hybrid working – home-based and in Alton, Hampshire (two days a week)
£30,000–£34,000 (depending on experience)
About the Role
Are you passionate about creating unforgettable experiences? As our Senior Events Officer, you’ll take the lead in planning and delivering a portfolio of high-profile fundraising events that inspire, engage and make a real difference for kidney patients. From overseeing event logistics and marketing to managing budgets and nurturing supporter relationships, you’ll ensure every event runs smoothly and every supporter feels valued.
You’ll also mentor and guide either our Event Officer or Fundraising Assistant, helping to build a high-performing team that shares your passion for delivering outstanding events.
If you thrive in a fast-paced, hands-on environment and love seeing your ideas come to life, this is the role for you.
Join an ambitious Fundraising team that has been growing non-legacy income 34% year-on-year since 2021
What You’ll Do
- Lead the planning, management, and delivery of a varied portfolio of fundraising and challenge events, for example: Cambridge Half Marathon | The Big Half | London Landmarks Half Marathon | Manchester Half Marathon | Virtual Challenges (Marathon May, October Dog Walk) | Great North Run | Cardiff Half Marathon | Do your own thing | plus other events as agreed
- Oversee event budgets, monitoring costs and ensuring financial targets are met.
- Line-manage, coach and support the Fundraising Assistant to ensure team success.
- Develop and implement marketing and recruitment strategies to maximise participation and income.
- Deliver exceptional supporter experiences, ensuring participants feel valued and inspired.
- Build and maintain strong relationships with suppliers, agencies and partners.
- Ensure all events comply with health, safety, insurance and risk regulations.
- Evaluate event performance and produce insightful reports to drive continuous improvement.
- Collaborate with colleagues across fundraising and communications teams for integrated campaigns.
- Keep up-to-date with market trends, exploring new opportunities for the charity.
What You’ll Bring
- A minimum of two years’ experience in a fundraising or events role, with a proven ability to deliver successful events.
- Proven experience in organising challenge events, using creativity and strategy to maximise participation and revenue.
- Line management experience, coaching and inspiring colleagues to reach their potential.
- Excellent project management skills – you can juggle multiple events and deadlines with ease.
- A creative flair for spotting opportunities, developing ideas and executing them flawlessly.
- Strong communication and interpersonal skills – you know how to build lasting relationships.
- A passionate, energetic, and self-motivated approach to delivering excellent supporter experiences.
- Experience managing budgets and suppliers to ensure smooth event delivery.
- An eye for detail and a knack for problem-solving, keeping events running seamlessly.
Desirable:
- Experience with Beacon or other fundraising databases.
- Knowledge of fundraising regulations and data protection.
- Understanding of long-term or chronic health conditions.
Why Join Us?
Kidney Care UK is at the forefront of supporting people affected by kidney disease. By joining our events team, you’ll play a key role in helping us engage with supporters, raise vital funds, and make a tangible impact on people’s lives. Plus, you’ll get to work in a supportive, friendly and flexible environment where your ideas and creativity are celebrated.
Employee Benefits:
Opportunities to take on an apprenticeship: Fundraiser (level 3) - apprenticeship training course
Employee assistance programme | Generous annual leave | Pension | Cycle2Work scheme | Flexible working | Retail discounts | Family leave | Health cash plan
We are the UK's leading kidney patient support charity



The client requests no contact from agencies or media sales.
This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
Our adviser teams work within local areas providing a wide range of expert information and guidance, via a variety of channels including community settings. You’ll provide a personalised service that enables appropriate levels of self-advocacy and/ or advocate on behalf of clients, signposting to other services as relevant.
You’ll empower people affected by Parkinson’s, their families and carers to live lives that are as fulfilling as possible and to take an active role in their treatment becoming their own advocate in health and life, wherever possible.
What you’ll do:
-
Provide in depth, person centred information and guidance to clients by a range of means, including community settings, and ensuring the most efficient and effective use of resources in line with service policy.
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Respond to enquiries through a range of channels and areas based on service need, keeping accurate, up to date online client records in line with practice.
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Make best use of time in providing an effective client service
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Recognise and respond to potential safeguarding situations using established procedures
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Provide information on a variety of health and social care issues, including appropriate emotional support, employment support, employment and welfare benefits guidance and advocating with and on behalf of clients
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Answer client enquiries professionally using a jargon-free approach and within established timescales.
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Maintain relationships and partnerships within internal and external teams and in a range of settings and ways to achieve the best outcomes of clients
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Keep up to date with organisational and professional development relevant to your role
What you’ll bring:
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Experience of providing health and social care information through a range of channels
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Well-developed telephone skills including active listening and questioning
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Experience of supporting and empowering people with problem solving, navigating the health and social care system and participating in their own care
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Experience managing a complex caseload effectively and efficiently
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Ability to be calm and deal effectively with challenging or emotional situations and/or people
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Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems or similar
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Ability to work collaboratively
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In depth understanding of Parkinson’s, relevant issues and legislation, in particular in connection with health and social care and welfare benefits
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Commitment to working within the principles of equal opportunities
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held on 3rd December 2025.
The successful candidate will be required to
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live in the area specified of Cornwall (ideally the mid and West area of Cornwall) and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport
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provide their own broadband service with a minimum download speed of 2Mb
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have a confidential space in which to work
This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Corporate Membership Officer – Commercial Relationships and Fulfilment
Job Location: London, UK
Salary Range: £34,274
Benefits: Pension, private medical insurance, travel insurance, 24 days annual leave (in addition to public holidays)
Duration: Permanent
Hours: Full-time (35 hours per week)
ABOUT IWA
Drawing exceptional professionals from over 140 countries, the International Water Association (IWA) brings together scientists, researchers, technology companies, and water and wastewater utilities, working to address the world’s most urgent water challenges where and when they arise, from ridge to reef and from catchment to tap. IWA has become an international reference point and source of durable water solutions, products and services that are robust and flexible enough to be universally applicable, easily accessible, and locally adaptable.
IWA is committed to the inclusive goals of access for all to water supply and sanitation, recognised as human rights. As the leading international network of water sector professionals, IWA makes a fundamental contribution to progress on these goals, connecting sector actors and facilitating the sharing of knowledge, especially by linking the worlds of research and practice.
The Association publishes 14 scientific journals and over 40 books per year on water management. IWA members develop leading-edge innovations and synthesise these through the work of its Specialist Groups, Clusters and a set of global programmes, such as the Digital Water Programme and the Climate Smart Utilities Initiative. IWA has a worldwide staff of approximately 50, with headquarters in London and a regional office in Chennai, India.
PURPOSE OF THE JOB
Reporting to the Membership Manager, the Corporate Membership Officer – Commercial Relationships and Fulfilment will:
- Manage and grow relationships with corporate and university members.
- Drive new partnerships, membership sales, and sponsorship opportunities, with clear revenue targets, while maintaining strong long-term relationships with existing members.
- Identify and convert opportunities that enhance IWA’s profile and support membership growth.
This is a dynamic role for a confident, articulate account manager who thrives on building relationships. The successful candidate will combine strong customer service skills with proven B2B sales and account management experience, excellent time-management/organisation, cultural awareness and sensitivity when working across regions, and excellent communication abilities.
MAIN DUTIES AND RESPONSIBILITIES
Account Management
- Act as the dedicated account manager for IWA’s portfolio of over 400 corporate and university members.
- Deliver expert advice, support, and engagement to maximise member value.
- Manage the end-to-end membership cycle (prospecting → onboarding → renewal), ensuring timely renewals and accurate CRM record-keeping.
Business Development
- Drive growth by identifying and securing new members, sponsors, and revenue opportunities.
- Own and report on a personal sales pipeline; meet or exceed agreed sales/retention targets.
- Upsell and cross-sell relevant services to both new and existing members.
- Promote IWA by developing a network of influential contacts within political, economic, social, and water sector communities.
Collaboration & Support
- Work closely with internal stakeholders including membership engagement, marketing, and IT teams to deliver the corporate membership strategy.
- Manage member queries and administrative processes, including billing and invoicing coordination, in line with the company’s SLA guidelines.
- Ensure a seamless client journey from prospecting to onboarding and retention.
- Represent IWA at events (where required), both within the UK and internationally, to promote membership and build commercial relationships.
The above job description contains the main duties and responsibilities for this position, and the role is expected to be approximately 60% developing new business and 40% managing existing accounts.
REQUIRED SKILLS, QUALIFICATIONS & EXPERIENCE
Skills & Knowledge
The ideal candidate will:
- Be a persuasive communicator with excellent written, verbal, and presentation skills.
- Have proven success in B2B new-business sales (meeting or exceeding targets) and account retention.
- Be an experienced account manager, confident in engaging senior business leaders.
- Demonstrate the ability to research, identify, and approach decision-makers independently.
- Bring marketing skills, with experience using diverse channels to attract and retain members.
- Have professional CRM experience (required), ideally with Salesforce (strongly preferred).
- Possess strong organisational skills, able to manage multiple priorities while maintaining accuracy.
- Show respect for cultural differences and the ability to work effectively with international stakeholders/time zones.
- Show creativity and analytical ability in problem-solving, with a practical, solutions-focused approach.
- Ideally, have experience within a membership body, or charity organisation.
- Proficiency in additional languages beyond English would be an asset.
Qualifications
- Minimum of a Bachelor’s degree in relevant areas (e.g., Business Administration, Marketing, Economics, International Relations).
- A Master’s degree in a similar area would be plus.
- Formal training and certification in sales and account management (preferably Salesforce Administrator) would be a strong benefit.
Experience Required
- 3+ years’ work experience in sales and account management.
- Experience working in membership associations and/or international organisations would be a strong benefit.
HOW TO APPLY
Applicants are asked to submit their CV.
Applications should be submitted before 13 November 2025.
Applications will be actively reviewed and interviews will be conducted on a rolling basis, so early applications are encouraged as the job posting may close earlier than advertised.
IWA is an equal opportunity employer.
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED
The client requests no contact from agencies or media sales.
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About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
About the role
As an Experienced Practitioner, you will provide direct support and care for our young people who have complex emotional and mental health difficulties (such as trauma and loss) and can struggle to regulate their emotions.
Working within a therapeutic framework, you will develop a direct programme of work aimed at developing authentic relationships with our children and young people (aged 12 – 17 years old), you will also have responsibility for making sure our residents are safe, providing support, liaison with other professionals and completion of support documents to record information.
Applicants should have
- Level 3 Diploma in Residential Childcare or equivalent (i.e. Level 3 Diploma Children and Young People Workforce with the children's social care pathway) or be willing to achieve the Level 3 Diploma in Residential Childcare within 2 years as per Children’s Homes Regulations 2015 (England).
- Minimum of 1 years’ experience working and supporting children and Young People to achieve their full potential.
- Genuine commitment to working with and supporting children and Young People to achieve their full potential; with the ability to build and promote trusted relationships while maintaining professional boundaries.
- An understanding of the issues facing children and Young People and a basic understanding of safeguarding Regulations and Procedures.
- The ability to cope effectively with challenging behaviour.
- Good communication and team working skills.
- Flexibility to work shifts, including weekends and bank holidays.
- Commitment to undertake any mandatory training (outside of working hours) and continuous learning to ensure a high level of service.
- Creativity, enthusiasm and energy to inspire and encourage young people to achieve their goals.
What you should expect from us
- Salary: £27,248 per annum
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Cycle to work scheme.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
First Stage Interview
Shortlisted candidates will be invited to attend an interview at our Head Office
Second Stage
Successful candidates will then attend the second stage interview at the home they have applied for.
We advise you to apply as soon as possible as applications will be reviewed on a rolling basis.
Please note:
- This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
- It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
- All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man



The client requests no contact from agencies or media sales.
Location: Contracted to our Peterborough office with the flexibility for hybrid working
Salary £35,000 - £39,000 FTE depending on experience
Full time (37.5 hours) or part-time considered (minimum 30 hours per week)
Benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.
Closing date: Thursday 6 November 2025
Preliminary telephone interviews will be held on Wednesday 12 November 2025
In-person interviews will be held in Peterborough on Wednesday 19 November 2025
No agencies please
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
This is an exciting opportunity for anyone who thrives in a fast paced, ambitious environment. We want to prevent kidney disease from becoming a public health emergency and find better treatments for kidney patients sooner.
We are looking for a talented trusts manager who will be responsible for implementing the trusts strategy, with a focus on significantly growing and diversifying income from new and existing trusts and foundations that can support our next five-year strategy. You will play a key role in developing and sustaining relationships, maintaining an up-to-date pipeline and submitting compelling applications, reports and updates. You will manage a portfolio of partners alongside prospecting new opportunities. You will have a passion for cultivating relationships and going above and beyond to develop lasting meaningful relationships with supporters.
We operate a hybrid, flexible working style and regular weekly office attendance is encouraged. The role is contracted to our Peterborough office. You will also be required to regularly attend external meetings and events.
If you are interested in the position, please complete the online application form and submit together with your CV.
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
You may also have experience in the following: Trust Manager, Trust Fundraising Manager, Trusts Manager, Grants Fundraising Manager, Foundations Manager, Business Development Fundraiser, Fundraiser, Fundraising, Charity, Not for Profit, Third Sector, Business Development, Legacy, Fundraiser, Volunteer, Charities etc.
REF-224 431
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Community Outreach Worker (Complex Needs Housing Service)
Reference: 311
Salary: £26,000 - £27,000 per annum depending on skills and experience inclusive of Outer London Weighting (OLW). In addition, this role will have a yearly staff retention bonus of up to £2,106. This payment is allocated at the discretion of Herts Mind Network.
Hours: 37.5 hours per week (Monday – Friday, 9am – 5pm)
Contract: 1 Year Fixed Term
Reports to: Team Lead (Complex Needs Housing Service)
Main base(s): Letchworth Wellbeing Centre
About the service
The Complex Needs Housing Service works as a Multi-Disciplinary Team (MDT) with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs.
The objectives of the Complex Needs Housing Service are:
- To improve the mental wellbeing of people experiencing mental ill health.
- To increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
- To reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual.
- To provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.
- To work collaboratively within an MDT consisting of Change Grow Live (CGL), District and Borough councils, housing teams and other professionals.
Purpose of Post
The Community Outreach Worker will provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. These will be clients who are presenting to District and Borough councils as homeless and need intervention and support with their mental health and housing. They will ensure that the safety and wellbeing of the client is monitored and reviewed regularly. They will embed a person centred recovery orientated and trauma informed approach in all aspects of the roles and remain a source of independent support for all clients.
The successful candidate will have experience of working with vulnerable individuals, those affected by housing difficulties, they will have a good understanding of mental health conditions and understanding of protection and safeguarding legislation.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is Wednesday 26th November at 5pm.
Interviews to be held on Thursday 4th December at our Letchworth Wellbeing Centre.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Superstore Manager
Foss Island Retail Park, York, North Yorkshire
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Superstore Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
The role of Superstore Manager involves managing the day-to-day operation of the charity’s first superstore including managing a team of 18 employees consisting of the Deputy Superstore Manager, Department Team Leaders, Superstore Assistants and a team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures.
You will lead by example and ensure that employees, volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond.
Specifically, you will be responsible for:
Driving Success in Our Charity Superstore
- Leading on visual merchandising and display to create a welcoming and inspiring shopping experience that reflects our brand and values.
- Ensuring efficient stock management and generation, so our shop floor is full of high-quality, desirable items that attract customers.
- Maintaining impeccable shop standards and ensuring the store layout supports both customer engagement and operational efficiency.
- Managing and being accountable for implementing and complying with agreed shop operating policy and standards including Health and Safety and Trading Standards.
- Building relationships and working closely with wider functions across the charity such as Facilities, Marketing, Volunteer, and social media teams to ensure the plans are fulfilled and executed.
Efficient Stock Management
- Oversee effective stockroom systems to ensure smooth processing and redistribution of donations, including identifying high-value or surplus stock for resale through online marketplaces or other Yorkshire Cancer Research stores.
- Conduct regular stocktakes to maintain accountability and efficiency.
Inspiring and developing a passionate team
- Recruiting, developing, and retaining talent, fostering a supportive and inclusive environment.
- Conducting regular performance development reviews for paid employees, implementing and supporting personal development and growth.
- Providing necessary training and resources, ensuring the shop is always adequately resourced and prepared to operate seamlessly, even in your absence.
- Having line manager responsibility for the shop management team, working together to ensure there is management and team cover and sufficient volunteers to operate all trading hours.
- Implementing appropriate training and support for all volunteers to ensure they adhere to all guidelines and legislation including Health and Safety and GDPR.
- Ensuring that all charity policies, shop standards and operating procedures are communicated effectively to all volunteers and are maintained and followed consistently.
Delivering financial excellence
- Data-driven decision-making, using shop performance insights to inform strategies that maximise income and profitability.
- Accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.
- All shop administration including cash handling and banking functions, ensuring the team work to the highest standard, accurately and on time, always adhering to charity policy and procedures.
- Reviewing weekly sales figures and from these identifying ways to maintain and maximise income, ensuring information is accessible to volunteers so they are kept up to date.
- Working with the Head of Retail and Finance team to set challenging sales budgets and stretch targets that are achievable or exceedable, and drive and motivate your team to achieve and exceed them.
Championing exceptional customer and supporter service
- You’ll create an environment where every supporter and customer feel valued, ensuring:
- Outstanding service across all touchpoints, from the shop floor to the till point, including seamless and secure payment processes.
- Any complaints are managed effectively and efficiently, escalating to Head Office where they cannot be resolved at a local level.
Building Connections and Driving Engagement
- You’ll act as a proactive ambassador for Yorkshire Cancer Research, generating support and income through:
- Engaging with the local community and businesses to secure donations, build partnerships, and promote the charity.
- Maximising the use of community spaces in-store, hosting events that align with our mission while driving additional income and fostering engagement.
Ensuring Compliance and Best Practices
- You’ll uphold the highest standards of compliance, ensuring adherence to Yorkshire Cancer Research policies in:
- Health and safety, safeguarding, and security.
- Administrative procedures and People management policies.
About You
To be considered for this role, you will need:
- To be educated to A Level or equivalent or have experience in a similar role at a similar level.
· To have experience of managing a large and diverse team of people/volunteers including recruitment and development.
· To have previous retail experience in the charity sector.
· To have previous experience with a high-volume Fast Moving Consumer Goods (FMCG) retailer is desirable.
· Experience of meeting and exceeding targets within a retail environment.
· Experience of opening a new shop is desirable.
· Experience in managing high-volume retail environments.
- Strong organisational and managerial skills with success in previous roles leading teams.
· A commercial mindset with proven profit and loss management.
· To be creative and forward thinking.
· To be to handle challenging situations with confidence and professionalism, finding solutions and maintaining composure under pressure.
· Confidence with technology, being able to adapt to new systems and processes to support the smooth running of Superstore operations.
· A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
o A check on your employment history by seeking two references
o A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
o A check on your highest educational achievement(s)
o A check on your professional qualification(s)
o A DBS check at an enhanced level with the children’s barred list due to the requirement to supervise and train volunteers under the age of 18 years.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 18 November 2025. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application please the People Team.
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Job title: Mental Health Administrator – Complex Needs and Community Services
Reference number: 314
Salary: £25,233 per annum FTE (£20,186 per annum actual for 30 hrs p/wk)
Contracted hours: 30 hours per week
Reports to: Director of Complex Needs and Community
Contract length: Permanent
Working base: One of 7 Herts Mind Network Wellbeing Centres closest to home.
We have a vacancy for a Mental Health Support Administrator to join our team.
About Us
For over 50 years, we have supported the people of Hertfordshire with their mental health. We offer a range of Community Support services which provide advice, information, onward referral and holistic outreach support to people who are experiencing mental ill-health or who need help with their mental wellbeing. Our high quality services are flexible and we help people to resolve real-life difficulties and to improve their own independence, quality of life and wellbeing. Each year, we help 15,000 people experiencing mental ill health.
We are a local Mind, affiliated to national Mind, the leading mental health charity in England and Wales. This means that we are an independent charity responsible for raising our own funds through contracts, grants and fundraising.
About our Complex Needs & Community Services
Hertfordshire Mind Network’s (HMN) Complex Needs and Community Services have rapidly expanded. The services portfolio includes, The Community Support Services, The Domestic Abuse Service, Bounce Back, Complex Needs Housing Service, Flourish (for refugees and asylum seekers), Primary Care Network Service, Peer Support, Wellbeing Services and our newest services at The Sadie Centre. The services provide one to one outreach and community-based support for people across Hertfordshire as an alternative to statutory pathways. As an integral member of our diverse team, you will work closely with staff supporting services with administrative needs.
About You and the Role
The Mental Health Administrator will be a key member of the Complex Needs and Community services, providing effective administrative support to the team, ensuring accurate and effective policies, communication and procedures are in place.
Key responsibilities
- To support the Complex Needs and Community teams to process referrals and make 72-hour initial referral phone calls
- To be the first point of contact for HMN callers via telephone, email and in person – providing high quality service to every person
- To undertake responsibility for admin duties for the Complex Needs and Community teams, including the processing of mail, responding to internal/external e-mails, word processing, entering accurate statistics, sending out reminders, staff training audits, record keeping audits, diary management and letter writing.
- To work in line with standardised administrative systems across HMN
- To work with the Team Leader for Peer Mentoring for groups to manage admin inboxes, send out meeting place invites and coordinate Peer Mentoring services
- To support with monitoring and evaluating services
- To check and process invoices
- To support the team with recruitment admin and staff induction
- To provide sickness/annual leave cover for our wellbeing centre admin teams, answering the main switchboard to answer enquiries
- To support the Director of Complex Needs and Community and the wider Senior Leadership Team as required with administrative tasks
- To support the teams as appropriate with client casework
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is Friday 5th December 2025 at 5pm.
Interviews to be held on a rolling basis.
Please note we may close the advert early if sufficient applications are received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.






