Member and business support manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you
You’re entrepreneurial, independent, and driven. You treat your work like it’s your own business - spotting opportunities, testing ideas, and chasing results.
If you’re a traditional charity fundraiser, this probably isn’t for you. But if you’re excited by risk, growth, and pace - keep reading.
Over the past three years, we’ve bought and scaled swim events, turned others down, failed fast, and doubled our unrestricted income. We want someone who’s up for that kind of journey over the next three years too.
You’re as comfortable pitching to a corporate partner as you are writing fundraising copy, tweaking button text, or building a forecast. You can move between detail and vision, instinct and data, phone calls and spreadsheets.
You know how to deepen supporter journeys, grow fundraising per head, and develop new income streams. Bonus points if you like outdoor swimming.
About us
We’re a Founder-led charity working to solve learn-to-swim for disabled children - and we aim to do that in the next ten years.
We’ve grown our impact 5x in the past three years and now raise over £1m in unrestricted income annually through our swim events. Our events attract 5,000 swimmers and 3,000 fundraisers, and we own and operate some of the UK’s most iconic outdoor swims - including the Dart10k and Bantham Swoosh - alongside a growing series of 24-hour relays in lakes and lidos.
We’re small, ambitious, and fast-moving. Strategy and delivery happen side by side. We work on multiple projects, test constantly, and keep things flexible and responsive. You’ll need to thrive in that environment to enjoy the role.
The role
We’re all driven, and you’ll need to be too - this is a fast-paced, ambitious environment with lots of learning and change.
We’re looking for a strategic, creative Head of Fundraising to lead our next phase of growth.
Your first focus will be stewarding our 3,000 fundraisers - overseeing segmented email journeys, managing a £40k prizing fund, and improving supporter care through deeper, more personal touchpoints. That might mean calls, events, or just finding ways to help people feel more connected to their impact.
Beyond that, you'll help us develop and test new income streams - from matched giving and regular giving, to sponsorships, repeat fundraising, and post-event conversion. You'll also play a key role in evolving our Challenge Events portfolio across in-person, virtual, and blended formats.
This role requires someone with a strong track record in fundraising growth, a test-and-learn mindset, and the ambition to build something big.
Core Responsibilities
- Strategy Development and Implementation
- Develop and execute a fundraising strategy aligned with the charity's objectives.
- Identify and cultivate new fundraising opportunities to diversify income streams.
- Defining our fundraising growth strategies, specifically around our event series.
Community and Events Fundraising
- Oversee the planning and execution of community fundraising initiatives, specifically with our event fundraisers.
- Engage and mobilise volunteers and supporters for fundraising activities.
Fundraiser Care
- Customer Lifetime value / retention / regular giving.
- Build and maintain relationships with donors, ensuring effective stewardship.
- Develop and implement donor retention strategies to increase long-term support and regular giving.
Trusts and Foundations
- Working closely with our Head of Programmes to oversee our bids process, working with specialists and utilising learnings from previous years.
- Deepen strong relationships with grant-making bodies and ensure compliance with grant requirements.
Corporate Partnerships
- Manage and develop corporate partnerships and event sponsorships.
- Develop tailored proposals and pitches to attract corporate support.
Team Leadership
- Lead, inspire, and manage a small fundraising team, fostering a culture of high performance and collaboration.
- Provide mentorship and professional development opportunities for team members for both fundraising and marketing.
Monitoring and Reporting
- Track and report on fundraising performance against targets.
- Provide regular updates to the Senior Leadership Team.
Qualifications and Experience
- Proven experience in a senior fundraising role.
- Proven experience working on fundraising events and event fundraising.
- Demonstrable success in developing and implementing successful fundraising strategies.
- Strong track record of securing major gifts, grant funding and/or corporate partnerships.
- Excellent interpersonal and communication skills, with the ability to engage and inspire a wide range of stakeholders.
- Experience in digital fundraising and leveraging social media platforms.
- Strong leadership and team management skills.
- Highly organised, with the ability to manage multiple projects and deadlines.
Optional / Ideal Responsibilities
Marketing & Comms
- Developing Level Water’s marketing and communications strategy
- Leading strategy implementation and ensuring that we’re representing our Programmes work and impact work in the best possible way to our different groups of stakeholders.
Digital Fundraising
- Leverage digital platforms, advertising and social media to enhance fundraising.
- Implement innovative online fundraising campaigns and initiatives.
Event growth and innovation
- Understanding the mass participation event landscape and its opportunities, ideally within the swimming sector but other sports experience very welcome.
Personal Attributes
- Passionate about the mission and values of Level Water.
- Strategic thinker with a results-oriented approach.
- Creative and innovative mindset.
- Resilient and adaptable, with a positive attitude.
- High level of integrity and commitment to ethical fundraising practices.
Please send a CV and Cover Letter (which can be a 2-3 minute video) to apply.
Registered Charity
6 - 10
We equip pools and leisure providers across the UK to deliver specialist swimming lessons for children with disabilities.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a difference in people’s lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? We are currently seeking an enthusiastic and dedicated Independent Advocate to join our vibrant Hertfordshire team!
The Independent Advocate is an integrated role covering the Mental Capacity Act, Mental Health Act and Care Act statutory services, and NHS Complaints. Successful candidates will be expected to become proficient across all of these services, so we are looking for people with a passion and willingness to build on current experience and strive to continually develop.
Your role involves delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking directed actions to address client issues. This role demands flexibility, excellent communication, and the ability to handle sensitive information confidently.
Hours of Work: Full-Time: 37 hours, working between 9am – 5pm Monday – Friday. (We are also open to part time positions for this role, please specify this on your application and we are happy to discuss this further)
Location: Home based with travel around Hertfordshire.
(Applicants should live in or near Hertfordshire area; have a full driver’s licence and access to their own transport.)
Salary: £24242.40 per annum (Part-time will be Pro-Rata)
Contract Type: Permanent
Independent Advocate Requirements:
- Strong communication and time management skills to successfully work remotely.
- Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
- Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.
Desirable:
- Previous experience and or advocacy, particularly within the context of mental health, social care, or legal frameworks
- Demonstrable experience working with vulnerable adults affected by significant health and social care issues who find it difficult to speak up for themselves.
- Working knowledge of public and voluntary organisations.
- Ability to work independently and manage a caseload efficiently
Benefits:
- 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
- Discretionary shutdown days at Christmas with up to 4 additional days leave.
- 1 Community Leave Day per annum.
- Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
- Auto enrolment Pension plan
- Death in service cover.
Meet the Organisation: Who We Are and What We Do
At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients’ best interests.
We provide a full induction, training and equipment including a laptop and mobile phone. It is a contractual requirement that all advocates hold or are working towards an advocacy qualification. The most recognised qualification is the City and Guilds Level 4 Independent Advocacy Practice Qualification (IAP) for practising advocates, previously completed City and Guilds Level 3 National Advocacy Qualification (NAQ). If you do not already hold an NAQ certificate or diploma or IAP qualification or equivalent, the expectation will be that you will gain the City and Guilds IAP qualification following successful completion of probation and pre-enrolment process. POhWER will fully sponsor this and provide a reasonable amount of study time and in return expect advocates to manage their time and complete within 12 months of registration.
Think you are the perfect fit for this Independent Advocate role? Don’t wait! Apply Now with your CV and Cover letter!
Closing Date: 9AM, Monday 22nd September 2025 (We reserve the right to close this vacancy early)
Interview Date: TBC
An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.
We’re proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.
Successful applicants will need to obtain business insurance for their own vehicle.
POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.
POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.
To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.
We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
Our Young People & Families (YP&F) Operational Hub delivers a wide range of integrated support services designed to help resolve complex difficulties experienced by young people and their families/carers.
Support is provided to people who find themselves in a range of circumstances; they may be missing from home or have emotional, housing or substance misuse issues. We also support families where parents/carers are experiencing domestic abuse, substance misuse, emotional issues, homelessness or unemployment. Whatever the situation, we work alongside young people and their carers to find a way of stabilising their lives.
Redthread is a hospital based youth work service, working alongside NHS staff and other professionals in emergency departments.
Our experienced, specialist youth workers engage with and support young people, aiming to reduce serious youth violence. We often meet young people at a moment of change and work with them to find a positive way forward.
We provide long-term, holistic support. We consider every aspect of a young person’s life and build support around them.
If you would like to be considered for this role, please complete your application by 5pm on 25th August. Interviews will take place from 4th September
Job Description
The Youth Violence Intervention Practitioner role is to be part of the youth work team within Redthread with a primary focus on youth violence interventions in a health care setting. In this role you will be part of the Youth Violence Intervention Programme team at Queen Elizabeth Hospital. You will support young people aged, 11-25 years old, who present to hospital following an incident of violence of for whom them there are concerns around exploitation or extra-familial farm. You will work with the young person in the hospital as well as supporting them post discharge to ensure they have the support in place that they need and want. Other tasks include:
- Hold a caseload and work with young people in a range of settings, including in A&E and on the wards, in the community, in face-to-face and group contexts, and promote their personal, educational, health and social development through all interactions.
- Assist with the on-going development of the service model to ensure that clients gain the maximum benefit from Redthread’s interventions.
- Ensure information resources such as client forms, databases and contact files are kept fully up-to-date and secure, in line with GDPR, the Data Protection Act and our Confidentiality Policy and Consent Policy. Maintain high quality recording of interventions with young people on our database, Threads, in line with Redthread’s best-practice requirements. (Training will be provided.)
- Collect and record evidence of project outcomes and young people’s achievements, to ensure the completion of monitoring forms and project progress reports as required.
- Maintain a good level of knowledge of the issues around youth violence and Child Exploitation.
- With guidance and support from the Team Leader, develop skills to further your work with the young people.
- Under the direction of the Team Leader, develop an imaginative programme of events, activities and other interventions which support Catch22’s mission.
- Actively research and network with other organisations working with young people in the area served by the hospital to ensure that the organisation as a whole has a good knowledge of other services and projects that may be of interest to the young people we work with or appropriate for us to refer to.
This job description is not exhaustive and is subject to review in consultation with the post holder and according to future changes/developments within the organisation
Experience:
Essential:
- Significant professional experience of working with vulnerable young people in a range of activities and settings
- Experience of working as an effective team member
- Experience of working within a multi-disciplinary team
- Experience of working autonomously
Desirable:
- Working with people impacted by violence, trauma or tragedy
- Experience of working with projects that seek to address the issue of gang membership, youth offending, knife crime, etc
- Experience of working in a London borough
- Experience working in a health-based environment
Knowledge:
Essential
- A thorough knowledge and understanding of the physical, social and emotional developmental needs of young people
- Understanding of the issues faced by young people living in inner city areas
- An awareness of child protection and safeguarding issues and knowledge of current best practice within the youth work sector
- A knowledge of best practice in case recording
Desirable
- The Ambit model, solution-focused brief therapy or a similar counselling methodology
Skills:
Essential
- Resilient and reflective
- Well-developed verbal and written communication skills and an ability to interact with both young people and adults on a one to one basis and in small groups, within a range of contexts
- Ability to plan and manage own workload
- Accurate data entry and record keeping and monitoring processes
- Ability to use up to date IT systems
Qualifications:
Desirable:
- A degree-level qualification in social work, youth work, a social science, education or another relevant field
Professional skills:
Essential:
- Self-motivated and committed to personal development
- Flexible and committed
- Effective time management skills and an ability to prioritise tasks and work flexibly to deadlines
- A commitment to and understanding of equal opportunities issues as they apply to all aspects of Redthread’s work
Additional information
Contract: Permanent
Hours & work pattern: Full time, 37 hours per week including regular weekend and evening working and shift patterns covering hours of 9 am - 9pm.
Salary: £29,768
Location: Queen Elizabeth Hospital, Woolwich, London
Screening: Successful admission to post subject to enhanced DBS check, police vetting check, and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.
To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.
Closing date: 5pm on Monday 25th August
Interviews will be held from 4th September
AI generated applications are not acceptable and could lead to a disqualification of your current and future applications across Catch22 jobs. In order to ensure that applications are fair, genuine, and representative of the candidate applying, our teams may use a number of tools to identify occurrences where candidates have not given an honest response during the application process.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
Thank you!
This is an exciting opportunity to shape a new senior role within our organisation. The Interim Head of Research and Campaigns will lead our Research function and advocacy efforts, ensuring that evidence-based insights drive our campaigns, policy work, and public engagement.
Recently kicking off our new ‘Creating Positive Change Together’ strategy, coproduced by over 130 staff, volunteers, clients and partners, Groundswell has ambitious plans around influencing more change and amplifying voices to promote healthier lives and a better future for anyone who has experienced homelessness. This role directly aligns with these strategic plans, to refine and use innovative participatory research centring lived experience, share and amplify insight from people with experience of homelessness, and increase our campaigning activities to change systems and break down the barriers that stand in people’s way to a healthier life and more hopeful future.
This role has been created on an interim basis to assess its impact and effectiveness, with a key focus on reviewing the priorities, progression and support of our Research Team and making recommendations for the future regarding this new role. The role will sit within the wider Participation, Progression and Creating Change team.
We anticipate that some form of Head of Research & Campaigning role will continue beyond this 12-month period, and this interim position will very much shape and inform that longer term role.
Thank you!
Location: Albion St
Ref: GLA14069
We believe everyone deserves a great Glasgow life and that starts with the people who work here.
Glasgow Life is a charity like no other. Our vision is to improve the lives of everyone in our city — and inspire every citizen and visitor to become engaged and active in a city globally renowned for culture and sport.
To help us deliver that vision, we’re looking for a Director of Libraries, Sport & Physical Activity & Communities to join our Senior Leadership Team.
Our teams focus on making a real difference through culture and sport in Glasgow. If you’re excited by the idea of being part of that, this could be the job for you.
Location: Hybrid. Our head office is based in Merchant city with excellent transport links and access to discounted car parking nearby.
What you’ll do
As Director of Libraries, Sport & Physical Activity and Communities, you’ll report directly to the Chief Executive and play a pivotal role in delivering our strategic vision. You'll lead a diverse portfolio of physical and digital services - from Glasgow Club gyms and our citywide Libraries to vital community learning and engagement programmes, and ensure they contribute meaningfully to the mental, physical, and economic wellbeing of Glasgow’s people.
You’ll oversee major strategic projects and transformational change, driving innovation, inclusion, financial sustainability, and service excellence across your portfolio. As a key member of our Senior Leadership Team, you’ll also help shape Glasgow Life’s future direction, strengthen our income base, and lead engagement with strategic partners locally, nationally and internationally.
Your leadership will make a visible and lasting difference through teams that:
· Support our communities
· Help people get active
· Create cultural and learning experiences
· Or work behind the scenes to make it all happen
Who you are
We’re looking for a strategic, inspiring and collaborative leader with a deep understanding of how culture, sport, libraries and community services improve lives.
You’ll bring strong business acumen, a people-focused approach, and a commitment to delivering public value in a complex, high-profile environment. If you can balance social impact with income generation and lead inclusively and authentically, we’d love to hear from you.
We’re looking for:
· A degree (or equivalent) in a relevant discipline, along with evidence of ongoing professional and leadership development
· Senior leadership experience in a large, complex organisation delivering customer-focused services
· Excellent communication and influencing skills, with the ability to manage diverse and high-level stakeholder relationships
· A commercial mindset and excellent financial and budget management skills
· In-depth knowledge of challenges facing the delivery of culture, sport, libraries and community services in both public and commercial contexts
· A proven track record in leading successful organisational change and service redesign
· Strategic thinking and problem-solving abilities, with experience of driving performance and continuous improvement
· Experience working across organisational boundaries, with a solid grasp of political, governance and decision-making frameworks
· An understanding of the wider public and third-sector landscape in Scotland
· A personal and professional commitment to Glasgow Life’s values — demonstrated through inclusive, values-led leadership
Download the Candidate Brochure in the Job Attachments section on MyJobScotland to see the full list of essential and desirable criteria.
What we offer
At Glasgow Life, our work changes lives. As a charity, we bring communities together and support wellbeing through sport, culture, heritage, and learning.
Learn more about Glasgow Life in our 10 Facts video in the Further Information section on MyJobScotland.
We support you to live a great life. Inside and outside of work. Some of our benefits include:
Holiday
When you join, you’ll get 30 days’ holiday. Plus 6.5 public holidays if you’re full-time. This increases to 35 days after 5 years of service.
Fancy a bit more time off? You can buy extra holiday too!
Pension
Save for later life and join the Local Government Pension Scheme. Your future self will thank you. Our generous employer contribution will help you plan for the future.
Support
Sometimes we all need support and a listening ear. Our free and confidential Employee Assistance Programme can support your mental, emotional, and physical wellbeing.
Discounts
As a colleague, you can enjoy discounts on the things you love, from Glasgow Club memberships to our museum shops and our online store. We are also part of the cycle-to-work scheme, helping you stay active.
Flexibility and development
We are proud of our flexible and inclusive work policies, which help you balance work and life. We also offer support for learning, development and career progression.
Please note that Glasgow Life is an Arm’s Length External Organisation to Glasgow City Council. We are currently completing a Job Evaluation exercise and introducing a new pay and grading structure. This may impact current salaries quoted in job adverts.
What’s next
To get started, complete our short application form upload your CV and a Supporting Statement via MyJobScotland. Use the Candidate Brochure to shape your CV and Supporting Statement and show how your experience aligns with the job.
Important Dates:
The closing date for this job is 11.59pm on 28 September 2025 . First stage interviews are provisionally scheduled for late October, with final stage early November, in Glasgow.
Who We Are
Our Libraries, Sport and Physical Activity and Communities services are at the heart of life in Glasgow.
From Glasgow Club gyms and Learn to Swim programmes, to Libraries offering digital access and lifelong learning, to community centres creating safe, local spaces — we support people of all ages and backgrounds.
Diversity and Fair Work at Glasgow Life
We’re working to build a team that reflects the rich diversity of Glasgow’s communities — where everyone feels valued, respected, and able to be their full, authentic selves at work.
We’re proud to be a Disability Confident and Carer Positive employer, and we welcome applications from people of all backgrounds.
We’re also committed to Fair Work First principles, including effective voice, opportunity, security, fulfilment and respect for all our staff.
We’re working hard to address underrepresentation in our workforce. We especially welcome applications from people with disabilities and from ethnic minority communities.
We’re excited to hear from you. Let’s shape a great Glasgow life — together.
Closing date is 11.59pm on Sunday 28TH September 2025
Information is available in alternative formats, on request.
