Member and business support manager jobs

We have an opportunity for a Press Officer to join our Communications Team in Basingstoke.

This is a full time permanent role where you'll have a mix of home and office working.

The starting salary is £46,000 - £56,000 depending on experience.

The Role:

As a Press Officer at SNG you'll be managing the organisation's press office activities. This is a crucial role where you'll be leading on national and regional media campaigns and issues, to raise our profile and ultimately support us to build more affordable homes and provide an excellent service to our customers.

You will be responsible for managing our reputation in the media and minimising negative coverage, as well as managing relationships with journalists and senior stakeholders within the business.

You'll build SNG's reputation by developing high-profile relationships and telling great stories, creating content for national, local and online media to help SNG to achieve its business and social objectives.

This is a fast paced role where you'll be managing multiple priorities, and you'll be supported by a friendly and dedicated team. There will be some out of hours working required in this role.

What we need from you:

Previous experience as a Press Officer. We are open to different backgrounds and sectors but a knowledge of housing associations or adjacent sectors, such as development, would be an advantage. 

The ability to work with media outlets and create content in collaboration with colleagues that protects SNG's reputation. 

We are looking for:

• A proactive approach to working with colleagues to find the organisation's best stories
• Experience in successfully crafting compelling and newsworthy press releases that attract media attention
• Strong experience of crisis management and responding appropriately to protect the company's reputation
• The ability to build positive relationships with colleagues and media outlets
• Strong copywriting skills and the ability to edit and proofread content to ensure clarity, accuracy and consistency
• The ability to work under pressure and as part of a team

What we can offer you:

As a member of the Communications Team you'll be part of a friendly, active and dynamic working environment. 

We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:
•    £450 yearly flexible benefit pot to use against benefits of your choice
•    Flexible working
•    25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
•    A chance to buy or sell holiday as part of our flexible benefits package
•    A generous pension scheme matching up to 12%
•    Life cover as soon as you join us
•    You will be a part of our Recognition scheme 
•    A range of wellbeing discounts including Gym Memberships
 
About us:

It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.

We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength enables us to meet housing needs, regenerate places and build on the existing strengths in our communities.

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn.

We are looking for a dynamic and skilled professional to take on this new senior leadership role at BABCP. We are a growing organisation, driven by social purpose. We aim improve the mental health of people across the United Kingdom and the Republic of Ireland, through furthering research and good practice in CBT and related professions.

The British Association for Behavioural & Cognitive Psychotherapies (BABCP) is the lead organisation for Cognitive Behavioural Therapy (CBT) in the UK and Ireland.

We have more than 24,000 members across the UK, Ireland and overseas, and with a growing staff team who work remotely. As we have grown, so has our need to communicate more effectively and to wider stakeholder groups. Ideally we need someone who is comfortable delivering a range of different communications functions, such as leading strategy; working with politicians and policy influencers; understanding the needs of our members; and communicating directly with the wider public about issues that matter to them.

We are looking for someone who shares our passion for mental health and wellbeing, to take responsibility for the delivery of an effective and efficient External Affairs function, which meets the needs of our growing business.

The successful candidate will have the ability to influence government and health systems; manage a team to deliver planned and responsive communications; network with other professionals including journalists; and be comfortable in setting, monitoring and reporting performance measures, including reporting to CEO and board.

The role will be home-based, with occasional requirements to travel to our Head Office in Greater Manchester and to meetings in London, as well as less frequent meetings across the UK and Republic of Ireland.

To find out more, please access the attached job description.

How to apply

Send an up to date CV and covering letter of no more than two pages no later than 21st July 2025 (interviews will be held 1st August 2025).

The covering letter should set out how you would meet each of the criteria from the person specification that are marked “Application”.

Coproduction and Volunteer Co-ordinator

Service: Neurodiversity Sheffield 

Location: Sheffield with flexibility to work from home

Hours: 30 hours per week (4 days, part-time) 

Salary: £28,598 - £31,384 FTE per annum (£23,187.57 - £25,446.49 per annum for part-time, 30 hours per week)

Contract type:  Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. 

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the 

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. 

Are you a self-motivated team player with a can-do attitude, who is solution focused and passionate about making a difference? If so, we want to hear from you.

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants.

Family Action are delighted to offer this opportunity within the Neurodiversity Sheffield.

This is an exciting time to join Family Action to help shape services via a newly created role. The post seeks to find innovative ways of supporting parents/carers and professionals faced with the day-to-day challenges of supporting children and young people with neurodiversity in Sheffield.

Your impact

This is an opportunity for the right person to make a real difference in the lives of children and young people and their families. The details of the role will be shaped by the post holder in collaboration with parents/carers and other stakeholders and will vary according to the needs of the local area.

Your responsibilities will include:  

• Working directly with parents/carers to help shape service - coproduction
• Leading on the recruitment and training of parent/carer volunteers
• Leading the organisation of drop-in sessions for early support
• Leading on marketing and communication through webpage development, marketing materials and social media, ensuring information is coproduced and meets the needs of families/professionals in Sheffield.

Your skills

You will hold a recognised professional qualification (degree or NVQ 4) in social work or social care, health or education. We are particularly interested to hear from applicants who have lived experience of SEND and/or experience of working with families with SEND in an educational environment, local authority, voluntary organisation.

An ability to work collaboratively with families in an inclusive way is essential to this post.

This is an opportunity for the right person to make a real difference by providing the families of Sheffield with advice, support and information to help them to achieve positive outcomes. 

What will we offer you?

You will join a positive team, passionate about delivering high quality innovative services with a strong commitment to continuous learning and development. You will be supported to develop your knowledge and skills with the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core. You will be offered regular individual supervision and trauma informed group consultation together with your team. Family Action offers a generous pension scheme and leave entitlements.

We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment.

We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core. 

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills, then we look forward to hearing from you.

Main Requirements (for details check the job description and person specification):

• Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced DBS 

Benefits: 

• an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays pro rata.
• up to 6% matched-pension contributions
• enhanced paid sick leave and paid family leave provisions
• eye care and winter flu jabs vouchers
• cycle to work scheme
• investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

• Apply directly via our Careers Hub. Click the “Apply Now” link on the advert and fill out our digital application form

• Closing Date: Friday 18th July 2025 at 5.00pm

Interviews are scheduled to take place on Thursday 31st July 2025 

As a disability aware service, we are fully committed to making reasonable adjustments to support the interview process.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

We are looking for a passionate and ambitious Head of Fundraising to lead and grow our voluntary income. Your focus will span the full range of fundraising activities, from statutory and trust funding to developing and increasing income across major donor giving, legacies, corporate partnerships, and individual giving.

This role offers an opportunity to shape how we communicate our value to funders and supporters, build long-term partnerships that reflect our mission, and grow a culture of income awareness across the organisation. It is a fantastic opportunity for an existing Head of Fundraising, or someone who feels ready to take the next step in their career and play a key role in shaping the future of our fundraising strategy.

As Head of Fundraising, you will work closely with the CEO and senior leadership team to increase philanthropic support and voluntary income. You’ll lead our efforts to diversify and grow income streams – securing support from individuals, corporates, and other partners – with a focus on innovation, sustainability, and long-term impact. You’ll be part of an organisation where you can see the direct effect of your work on the services we deliver to keep children safe.

You will lead and support a small team, bring fresh thinking and strong relationship-building skills, and work closely with project leads to ensure our funding reflects real needs and delivers real impact. You will be able to combine strategic and commercial awareness, with hands-on delivery.

This role will give you the opportunity and responsibility to build on our successful fundraising and extend our appeal to new donors as well as maintain our existing supporters. You will need demonstrable fundraising experience and the ability to work confidently as a strategic thinker as well as a practical fundraiser. You will come with strong ideas and skills to implement them.

If you’re driven by making a difference – especially, in the field of child protection and want to bring your fundraising leadership to a mission that matters, we’d love to hear from you.

What you’ll get from us

We offer hybrid working, with a minimum of 2 days in the office after one month in the position, a NEST pension, 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period), up to 5 days’ learning and development per year, flu jabs, eye tests, charity discounts, an employee assistance programme and the option of Benenden medical cover. We are proud to partner with the Living Wage Foundation and be an accredited employer of choice.

Safeguarding

We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Equality, diversity and inclusion

We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.

As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process, we actively remove bias from applications i.e. applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.

#fundraising #headoffundraising #charity #funding #partnerships

Day Care Officer – Day Care Centres 

Age UK Camden Day Care Centres are looking to recruit a Day Care Officer to cover  20 hours a week in shifts (4 x 5 hours) across our two Day Care Centres. 

There is a need to be flexible to be able to cover all days Monday to Friday and days are subject to change based on the rota. 

We are also looking to recruit a Day Care Officer on a 25 hour week for maternity cover on a fixed term contract starting on the 1st September 2025 for 39 weeks. 

Our Centres provide a wide range of activities as well as being a specialist Day Care Centres caring for older people with complex needs. The Day Care Centres also provide a hot lunch and a range of special events. We have a dedicated, specialist team supporting people with care needs, including those living with mild - moderate dementia and complex needs. 

The successful candidates will: 

• Have shared responsibility in the team for the implementation of a comprehensive service of care and support for service users 

• Act as a key worker for individual clients

• Deliver holistic and person centred wellbeing services which provide service users with social interaction and support to maintain their personal interests. 

Salary: Starting at SCP 4 £25,209.19 pa incl. London Weighting for 35 hpw - pro rata for part time which is £14,405.25 for 20 hours per week and £18,006.56 pa for a 25 hour week) 

(Staff work across both centres so need to be able to travel to Kings Cross and Hampstead.  Shifts range in times across the day and you must be able to work all the various shifts) 

Contract Type: Permanent 

Closing date: Monday 21st July 2025 - 5pm 

Interview date: TBC 

To Apply and for more information please click on the link below: 

Job Openings 

Please state on your application which role/s you are interested in. 

As part of the application process you will be asked to submit a completed application form demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form. 

Age UK Camden is an Equal Opportunities and London Living Wage Employer.  Registered Charity No. 293446 

 PR & Communications Lead

Salary: £35,000pa

Hours: 37.5 hours per week 

Location: St Joseph's Hospice, Thornton (L23)  - with flexibility for some homeworking

Reports to: Chief Executive

About Us:
St Joseph’s Hospice provides compassionate, specialist palliative and end-of-life care for people across our local communities. Rooted in values of dignity, trust, compassion, hospitality and respect, we support patients and their families during life’s most challenging times.

Job Overview:
We are seeking a skilled and experienced PR & Communications Lead to take ownership of our media strategy and help elevate the Hospice’s profile. You will manage all communications functions including media relations, branding, internal/external messaging, digital content, and event promotion.

Key Duties Include:

• Developing and delivering a PR & communications plan aligned with the Hospice strategy
• Acting as the main point of contact for all media and press enquiries
• Managing the Hospice website, newsletters, and social media presence
• Supporting income generation through high-quality marketing materials
• Writing press releases, managing media visits, and arranging press conferences
• Maintaining consistent branding across all content and publications
• Building strong relationships with internal teams, supporters, and stakeholders
• Monitoring media coverage and evaluating campaign effectiveness

You will have a recognised Public Relations or Journalism qualification (CIPR or NCTJ) and at least one years experience in a media/communications environment. Strong writing, editing, and digital media skills are a must.

Additional Information

Benefits include an employer contributory pension scheme, 7 weeks annual leave (incl bank hols), access to an Employee Assistance Programme and free onsite parking. Continued access to NHS pension scheme is available for current members. 

Whilst this post is based at the Hospice, there is flexibility for some home working. 

This Post is subject to a Standard DBS Disclosure

To Apply:

The closing date for the receipt of completed applications is: 20th July 2025. 

We are seeking a Clinical Administrator to join us at Respond. If you are an experienced administrator looking for a rewarding new role and you can be part of the exciting development of new clinical structures of a specialist psychotherapy service. Respond has an exciting opportunity for you.    

The Clinical Service Administrator is an integral part of the development of administrative and operational functions of the psychotherapy service alongside the Psychotherapy Services Manager. The role acts as the first point of contact for clients, families, external stakeholder and members of staff.  It may also involve some administrative support for the wider team. Excellent administration abilities, proactive and solution-focused approach to working, strong IT skills, discretion and a warm, professional manner are essential.   

Respond is entering its thirty first year as a charity and has grown from a small London based charity to a medium sized national charity in recent years.  Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services.  

Further information about Respond   

 An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.     

We provide a range of trauma-informed services for children, young people, adults and professionals. These include psychotherapy, advocacy, campaigning, training and other support services. The work we do is generally long term in recognition of research that clients with autism and learning disabilities who have experienced abuse and trauma take longer to process their trauma and to recover. 

We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide support, as well as supporting people with learning disabilities and autistic people who have experienced trauma. 

We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.    

We celebrate diversity as an employer and as a provider of services to people who often experience multiple discriminations because of (but not limited to) being autistic or having a learning disability and experiences of trauma.   

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role.  You may be just the right candidate for this or other roles within the organisation. 

Respond Benefits package (all per financial year)

We offer a generous and comprehensive package of flexible benefits to all of our staff.

• Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home.  Part time hours are altered accordingly.   

• Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.

• Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,

• Discretionary study leave to support training relevant to your role. 

• Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.

• Up to 5 days paid time off for dependents per financial year.

• Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.      

• Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment. 

• Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.  

Note all of the above days per annum stated are pro rata’d for part time employees.  

If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement.   Your statement should be no more than 2 sides of A4.   

Deadline for applications – Rolling recruitment 

Interviews  - TBC 

Start date – TBC 

As the Head of Academic Services, you will be responsible for overseeing all aspects of the academic department, ensuring smooth operations and fostering an effective, positive learning environment. This role involves direct line management of the Academic Services and Student Services team as well as collaborating with the other departments to uphold academic and company standards. Reporting to Senior Management, you’ll play a crucial role in formulating reports, monitoring performance metrics, implementing and overseeing academic policies to achieve our objectives.

This is a senior role within the organisation and the successful candidate will be a leading member of the leadership team. The role will require previous experience in a comparable management position in an academic setting, with extensive knowledge of Higher Education regulatory frameworks, policies and procedures.

The Head of Academic Services is responsible for managing, developing and strengthening Fourth Monkey’s academic and student support services, quality assurance and enhancement.

The Head of Academic Services acts as the expert in academic standards, oversight, programme management, student services and academic quality & compliance for the organisation and as such undertakes a senior responsibility within the smooth operational and administrative management of the organisations day to day operations.

This role is about driving student success. 

Contracted Weekly Hours: 37.5. Monday to Friday 9am-5pm.

Contract type: 12 months

Salary: £25, 890.72 per year

Annual Leave:25 days annual leave plus 8 bank holidays per annum

Location:Based in Bournemouth, with extensive travel across BCP and the Dorset area. Hybrid working option for some of the time when not on visits.

International Care Network is a Christian charity whose aim is to help to rebuild the lives of refugees, asylum seekers and vulnerable migrants. We are looking for two experienced support workers to support individuals and families under all relevant Government resettlement schemes (predominantly Afghan, but not limited to), who have been resettled in Bournemouth, Christchurch, Poole and Dorset. The case load for one of these roles will be primarily, but not exclusively based in Dorset (primarily Weymouth, Dorchester and Sherborne) and so travel to these locations will be a significant element of the role. The caseload for the other role will be primarily based in BCP, but travel to Dorset will still be expected. You will need a valid UK driving licence, your own reliable vehicle and to be a confident driver for this role.

ICN provides benefits to staff including:

• Company pension scheme.
• Travel costs paid for at 45p per mile, not including travel to and from work.
• Staff welfare opportunities including socials and access to external clinical supervision.
• Training opportunities relevant to role.

ICN will seek to ensure that all existing and potential employees are given equal opportunities. We are committed to diversity and equality of opportunity in our employment policies and practices. Our aim is to promote diversity so that no employee or potential employee will be subject to unlawful or unfair discrimination because of gender, age, marital or civil partnership status, colour, race, nationality or other ethnic or national origin, disability, religion, sexual orientation, gender reassignment, pregnancy or maternity or membership or non-membership of a trade union or political beliefs. We will seek to ensure that no applicant for employment is disadvantaged by conditions or requirements which cannot be justified.

ICN take the safeguarding of service users, staff and volunteers very seriously, with a robust safeguarding policy and process in place. As part of this ICN are committed to developing a safe culture ensuring that all steps are taken to recruit staff and volunteers who are safe to work with our service users and staff, including requiring relevant DBS checks to be taken for roles working with children and/or vulnerable adults.

Job Title: Warehouse Operative- Goods Out Champion                                 

Location: Birmingham, B7 5QT

Hours: Full Time, 37.5 hours per week

Salary: £25146 per annum

About FareShare Midlands

FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot here.

The Role

To undertake all aspects of warehouse duties, ensuring effective, safe and efficient distribution of food each day. You will have responsibility for coordination of our food stock, from goods-in to picking, dispatch and stock rotation and will be expected to drive vans, and Forklift Trucks (training provided).

As the Goods Out Champion you will be responsible for ensuring all food items despatched from the depot have been quality checked, and are to a high standard on a daily basis. 

Working closely with the wider team and volunteers, you will also support the monitoring and utilisation of warehouse space, stock, deliveries and collections to ensure food reaches its destination amongst our members safely, on time and in full.

Key Responsibilities

1.  Operations 

• Undertake all warehouse duties, ensuring effective, safe and efficient coordination and distribution and of food
• Work closely with the food safety lead to ensure all food items are quality checked before departure, using our in house 5 point check. 
• To work to performance indicators so that stock is accurate, and delivery routes are efficient to allow the organisation to grow
• To ensure that all work areas – both inside and outside the warehouse - are clean, organised and safe to work in
• Follow all H&S and Food Safety standards set out in the FareShare policies and procedures to ensure the safety of all our colleagues & visitors, and the safe receipt of food by all our members.
• Undertake van/Forklift Truck driving duties to ensure effective, efficient timely and safe delivery & collection of food, in line with compliance standards
• Ensuring great customer service in delivery
• Loading and unloading, sorting for, and following deliveries, ensuring safe lifting, and carrying
• Refer van “issues”, in a timely manner to Transport Department to ensure minimum disruption to service delivery
• Undertake all checks and procedures from pre-delivery to post-delivery
• Ensure lock up, parking and storage of vans and equipment following completion of deliveries

2.  Volunteer Communication & Co-ordination  

• Work closely with the volunteer teams a diverse group ranging from regular and long-term, volunteers, placements (e.g. Job Centre) to business people having just a 1-day volunteering experience – to ensure that all shift duties are covered, and teams work effectively
• Provide leadership and guidance to volunteers, ensuring they follow all policies and procedures, high standards of accuracy are maintained and their volunteer experience with FSM is a satisfying one.
• Work closely with the Warehouse Manager, Volunteer Manager & wider staff team with the recruitment, training and development of volunteers in the context of our commitment to Equal Opportunities
• Participate in end of day reviews and planning for the next day’s activities

3.  Standards

• Ensure compliance with relevant Health & Safety, Food Hygiene and other standards applicable to the building, vehicles, refrigeration equipment, our staff and volunteers. carrying out risk assessments as required
• Uphold and develop high quality customer care towards & communication with our Community Food Members (CFMs)

4.   Administration

• Ensure that food movements are accurately logged on the electronic stock management system
• Carry out depot administration, including running reports, correspondence with member groups, updating volunteer records
• Ensure that relevant administrative matters are dealt with in a timely way, for instance food safety traces & customer complaints.

5.  FareShare Midlands Profile/Representation

• Represent FSM both internally and externally at an operational level through networking, promotional activity and sustaining well established links with Community Food Members, Suppliers and other key stakeholders at local, regional and national level.
• Build excellent relationships with local partners including public services and VCS and volunteer involving groups.
• Keep abreast of local and national developments in public and third sector policy likely to affect FSM ensuring it is positioned to influence and shape future policy.
• Ensure a positive culture within the organization, in line with FSM Values and Behaviours Framework, reflecting our joint commitment to equality, diversity and inclusion, code of conduct, learning, development and continuous improvement engendering trust amongst all stakeholders. This will include ownership for self/ personal development and the development of teams.

Person Specification

Skills & Experience

• Excellent, clear and proactive communication skills, both internal and with external stakeholders
• Team working skills, including both the ability to delegate and to develop people with a positive approach
• Good organisational skills including attention to detail, an ability to prioritise and meet deadlines working with own team
• All round good health and ability to do physically demanding work at times
• A positive and creative attitude in support of our FareShare & partners values
• A motivation to collaborate with and develop others, with a demonstrable commitment to Equal Opportunities
• A flexible work approach, including a willingness to cover alternative shift rotas

Qualifications

• Up-to-date Forklift truck & driving license
• IT literacy, in particular of using Microsoft applications (Outlook, Word
• Sound numeracy skills
• Food safety Level 2
• Health & Safety as it applies to food distribution (if not, it is essential that you have the commitment to training in these areas)

How to Apply

To apply, please submit:

• A supporting statement demonstrating your suitability for the role and explaining your interest in FareShare Midlands.
• Your CV.

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands. 

“Right to Work” in the UK status is required.

We will be actively interviewing candidates as they apply

The Cathedral Chapter is in the process of refeshing its Mission and Vision within a Strategic Development Plan (due to be published in early 2026), and as part of this the Cathedral’s fundraising priorities will be decided and a Fundraising Committee formed to oversee and direct the task of building sustainable income within a fundraising strategy. The Head of Fundraising will be responsible for drafting this strategy and enacting it once complete, and for all other aspects of fundraising at the Cathedral. With the assistance of a Fundraising Officer, the Head of Fundraising will be responsible for delivering the various Fundraising income streams.

ESSENTIAL SKILLS AND ATTRIBUTES

Educational
- Degree level, or equivalent experience.

Experience
- In-depth knowledge and experience of fundraising at management and implementation level.
- Evidence of success both in achieving targets and in managing staff and strategies.
- Experience of managing and delivering change – both with staff and with projects.
- Experience in managing income/budgets.

Knowledge and Skills
- An understanding of and willingness to promote the distinctive ethos of the Church of England and of Guildford Cathedral.
- Clear, compelling and articulate verbal and written communication skills.
- A high level of new technology competence including the use of digital media (website, search), social media, and CRM software.
- The capacity to value the volunteers who work in the Cathedral and to respond to the needs of those who come seeking help and advice.
 

Personal Attributes
- A good manager and engaging team player, with the personal qualities necessary to work well with other members of the Cathedral team, both paid and volunteer.
- Enthusiasm and the desire to achieve.
- A creative approach to problem-solving
- The emotional and intellectual intelligence to engage successfully with a wide variety of audiences.
- The ability to work independently and under pressure.
- The capacity to set and reach ambitious goals, and to garner the support of others.
- Comfortable working in a Christian environment.

DESIRABLE SKILLS AND ATTRIBUTES

Experience
- Previous experience in working in a unique setting such as a listed building or similar.  Applicants should be able to prove their positive impact on fundraising success in a challenging environment.

Who are we?

NUS is a confederation of over 440 students’ unions representing just under 4m students and apprentices across Scotland, England, Northern Ireland and Wales. In Scotland, there are over 40 students’ associations representing 460,000 students.   
 
NUS Charity is an exciting organisation developing and championing strong students’ unions. We connect our members and curate services to deliver advice, guidance and crisis support to students’ unions. 
 
We do professional differently. We are a progressive charity representing students’ unions across the UK. The sector is inclusive, fun, dynamic and representative and we put students and students’ unions at the heart of everything we do. We are challenging but are committed to creating a supportive and flexible environment which pushes your personal development in your everyday activity. 
 
What we do

Students’ unions can be transformational hubs for students, staff, and wider society. NUS Charity support our member’s development to enhance their capacity and harness opportunities to maximise their positive impact. We do this in many ways, from managing a purchasing consortium to drive great value for our members, to our development activity, supporting the best potential in students’ unions - we strive to make a difference to our members. 
 
The student movement is fast-paced and sometimes challenging, but we’re also a big family who support each other.   
 
We’re see anti-oppression as central to our mission. Education isn’t working unless it’s working for everyone in our society. We’re trans inclusive without exception. And we welcome individuals who are up for taking active responsibility for their own ongoing learning on liberation, equity, diversity and inclusion.  
 
What’s the job?

In this exciting and varied role, you will take the lead in delivering commercial marketing initiatives that add real value to both students’ unions and our supplier partners. Working within the Trading Support team, you’ll be responsible for planning and executing the activity against brand development programmes across key sectors including retail, catering, and licensed trade. These initiatives are designed not only to drive commercial returns, but also to deliver on the values and mission of NUS – putting ethical, sustainable, and student-focused outcomes at the heart of everything we do.
 
Your role will include negotiating marketing activity with NUS-approved suppliers, ensuring that all initiatives are aligned with agreed budgets and the broader annual trading plan. You’ll be the key point of contact between suppliers and students’ unions, maintaining strong working relationships, identifying mutual opportunities, and ensuring each marketing activity is underpinned by a clear business case and measurable outcomes.
 
A core part of your responsibilities will be leading on the implementation of the NUS Ethical and Environmental Charter, a flagship programme developed in partnership with SOS-UK. This work will involve collaborating with unions to ensure they are delivering against key ethical commitments, and working with suppliers to align their activity with sustainable and socially responsible practices.
 
You will also play a pivotal role in shaping the future of our commercial partnerships. You’ll develop marketing plans for new and existing suppliers, and work closely with the Trading Manager and buyers to ensure continued investment in marketing activity that benefits students, unions, and brands alike.
 
Who you are

To succeed in this role, you’ll need significant experience in a business-to-business (B2B) sales or account management environment, as well as a strong track record of project delivery. You should be confident in negotiating and managing budgets, using data and insight to inform decisions, and pitching marketing ideas to external stakeholders.
 
We’re looking for someone who is commercially astute but also deeply values-led – someone who understands how ethical and sustainable business can thrive in a student-led environment. Strong interpersonal skills are essential, as you’ll be working with a diverse range of stakeholders from student officers to senior brand managers.
 
This is a unique opportunity to combine commercial acumen with social impact, contributing to a team that is passionate about empowering students, supporting unions, and driving positive change across the UK’s education sector.
 
Why apply?

As well as a great place to work, we offer a range of benefits including:

• Generous holiday entitlement (starting at 27 days per year rising with service to 30 days, pro rata for part time)
• Enhanced sick, maternity, paternity, shared parental and adoption pay
• Paid volunteer days
• Health Cash Plan
• Pension scheme with employer matched contributions up to 6%
• Employee Assistance Scheme
• Cycle to Work Scheme
• Childcare Allowance
• Paid volunteering days- three days per year for full time staff

We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability. You can be yourself here whoever you are, be proud of the work you do and build a career in a place that knows different is good.
 
We recognise that candidates from Black, Asian and Minoritised-Ethnic (BAME) backgrounds are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the essential criteria for a role and are from a BAME background, you'll be guaranteed a first stage interview. It is important to note that this scheme guarantees an interview for candidates who meet the minimum criteria and tell us that they'd like to be considered under the scheme. The selection decision at interview will be based on the most suitable candidate, regardless of any protected characteristic.
 
Please apply via our online application form, we are unable to accept CVs. If you are unable to complete or application due to accessibility needs please contact us.
 
Closing date for applications is 21st July 2025.

If you’re successfully shortlisted we’ll see you at an interview on 7th August 2025.
 
REF-222 317

Job overview

As the official charity partner of North Bristol NHS Trust, Southmead Hospital Charity (SHC) raises funds to support the healthcare services at Southmead Hospital, Cossham Hospital and in the Bristol, South Gloucestershire and North Somerset communities. From pioneering research, cutting-edge equipment, and healing spaces, to patient, family and staff support, donations make the biggest difference to patients and their families. 

We are looking for an exceptional administrator to join our small and dynamic team. You will be joining an ambitious and successful team with exciting plans to impact more patients, research and increasing support our staff across the Trust. 

This is an exciting time to work for an official NHS charity. We've got ambitious plans to grow our income and impact over the next 12 months, including launching a new fundraising appeal to support victims of stroke and neurological injuries. You'll work collaboratively across the team to identify opportunities to reach new audiences, maximise awareness and leverage our existing supporter base to help us reach our goal. 

Main duties of the job

The post holder will be part of the Charity’s fundraising team providing administrative support to the whole team to enable all fundraising roles to focus on activity which is strategic, relational and proactive. With specific responsibility for the delivery of donation thank you letters, stewardship calls, event participation registration and some research, the role will work collaboratively with those responsible for all income streams.

The post holder will require a good knowledge of fundraising and networking skills with the ability to identify influential contacts both internally and externally.

Working for our organisation

During 2024-25, Southmead Hospital Charity's donors, fundraisers, local businesses, and charitable trusts donated an incredible £1.7 million to support our local hospitals. Working closely with NBT colleagues, SHC delivered 501 projects to support patients, their families, and our 12,500-strong workforce. 

North Bristol NHS Trust is the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Detailed job description and main responsibilities

General

• Deliver high quality administrative support to the fundraising team including personalised thank you letters and quality stewardship calls that deepen relationships, encourage regular giving, prompt event participation registration and research. 

• Act as the main contact person for the team for incoming queries from inside and outside NBT, including managing team centralised mailboxes and providing additional administrative support to all members of the team as and when required 

• Support the Community Fundraising Manager as required. 

• Support the Charity Director and Head of Fundraising to ensure that a donor centric approach is at the core of all activity and that high standards are developed and maintained throughout the Charity team.

• To provide the Director, Head of Fundraising and all team colleagues with detailed updates through regular team reports. 

• Ensure that all cash handling, banking, donor acknowledgement and receipts are kept in accordance with charity best practice. 

• Demonstrating a positive and proactive approach in supporting the team by planning, arranging relevant materials, setting up meetings and preparing, attending and following up from events. 

• Keep up to date on all new governance regulations issued by the Charity Commission, Fundraising Regulator and Information Commissioner’s Office. 

• Maintain and develop key relationships with stake holders such as fundraisers and donors. 

• Support the activity of the corporate and legacy fundraising programmes by funnelling through opportunities for wider relationship development to maximise total charity income. 

• Support and deliver the activity within the grateful patients’ programme. 

• Collate and send information and material as requested by fundraisers and supporters including fundraising packs, forms, t-shirts, banners and ensure accurate stock information is maintained. 

• Work collaboratively with data insight, and marketing and communications colleagues as well as wider NBT staff to develop in-depth knowledge of services/projects and gain access to quality information/data to strengthen proposals and to effectively report on impact. 

Other 

• Adhere at all times to the Charity’s policies and procedures. 

• Ensure the effective and efficient use of the Charity’s resources.

• Ensure that all duties are carried out to the highest professional standard. 

• Be aware of the responsibilities with regard to Head and Safety. 

• To liaise with staff involved in specific events and projects which will include volunteers and external agencies. 

• Ensure that all data is handled confidentially and is compliant with the Data Protection Act, especially with regard to records of donors and volunteers. 

• Will have to meet and work with members of the public at fundraising events. 

• Will have to work from other locations as and when necessary. 

• Will have to work some evenings and weekends as and when necessary (time off in lieu agreed).