Member records manager jobs

Title: Project Driver

Salary: Local terms and conditions apply

Location: Nairobi, Kenya

Contract: 17 Month Fixed Term Contract

Hours: Full time – 35 hours per week

About the role

We are currently seeking a Project Driver to provide reliable and safe driving services for staff, partners and assist with transport logistics. The driver will also be responsible to ensure that the pool vehicles are maintained in a cost-effective manner by overseeing routine and preventive maintenance. 

As the Project Driver you will ensure the safety of staff and partners when transporting them, follow up the driver planning and scheduling using project Calendar and register transportation requests, and deliver correspondence to project partners when required.

Further duties and responsibilities include:

• Monitor vehicle mileage use and ensure that routine and regular service and maintenance is carried out.

• Schedule periodical vehicle examination for service.

• Determine when and what kind of maintenance the vehicle needs, and keep track of general maintenance schedules.

• Ensure sound running of the vehicles assigned and arrange minor repairs where necessary - check oil and tyres properly and keep the service vehicles in clean condition, both inside and outside.

• Perform pre–trip and post trip inspection of the vehicle and attend to any noted faults and defects.

• Update monthly mileage records - maintain logbook of each service vehicle on daily basis.

• Be proactive in providing the program team at site with timely communications and updates upon reaching/departing your respective destinations during the official travels throughout the project life.

• Provide logistical support to project activities in the office and during field activities.

Skills and Experience

As the successful candidate you will have experience working as a Driver in a previous role, preferably in an international organization, Embassy or UN system, but this is not essential.

Further requirements include:

Essential

• Driving school training or equivalent.

• Valid Class C driver’s license and clean driving record.

• Previous professional experience driving preferred; training may be provided.

• Experience of a professional driving role, ideally in an NGO environment.

• Computer literate – basic computer skills like use of word and excel packages.

Desirable

• Experience in defensive driving is desirable

This is a highly varied and involved role, and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details. 

Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit.

Next Steps

To apply for this exciting new opportunity, please submit your CV via our recruitment portal and answer all of the application questions. We are particularly interested in learning of your motivations for applying.

We anticipate that our selection process will begin during the week commencing 3 November 2025 and will include a driving test, and those successful at that stage will be invited to an oral interview during the week of 10 November 2025.

Closing date: 26 October 2025

As a global equal opportunities employer, Sightsavers is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. Our workforce will be truly representative of all sections of society and we will actively promote the inclusion of individuals with a disability. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.

Job Title: Deputy Service Manager (Maternity Cover)

Location: Warwickshire
Salary: £28,539.24 per annum
Contract type: Part Time, Fixed Term Contract (From November 2025 Until November 2026)

Hours: 30 hours per week (days to be discussed)

This is an opportunity to join Refuge as a Deputy Service Manager to support women and children who are impacted by domestic abuse and other forms of violence against women and girls.

The deputy manager will contribute to the management of the IDVA, Outreach and Helpline Single Point of Access community based services, in line with Refuge’s policies and procedures and quality management system.  This involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.

The post holder will provide line management and support to staff. This will include providing supervision on complex casework issues such as child protection, overseeing operational emergencies and ensuring high standards of support.

Working closely with the services manager to ensure that contractual and other funding requirements are met fully and that Refuge’s high quality standards are maintained, the role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.

The job involves working closely with members of staff that support victims and survivors of domestic abuse using our services, which will include overseeing the delivery of groupwork and participating in multi-agency forums and multi-agency training delivery.

The deputy manager will act as an ambassador for Refuge, demonstrating Refuge values in their work.

As a member of the management team, the post holder will be required to participate in an out-of-hours management service.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 20 October 2025

Interview Date: 27 and 28 October 2025

Kentish Town Community Centre (KTCC) is looking for a Projects and Admin Coordinator for exciting new community project The Connection Centre here at KTCC. This is a very rewarding position working a wide variety of members of the community centre. This role will enable the We are looking for someone who is committed to providing an amazing standard of service for our the community. This includes spending time getting to know our members, committing to outreach and community engagement, recording feedback, facilitating sessions and importantly including that all sessions are engaging, interesting and meet the needs of local people. This is a one year fixed-term contract, subject to a three month probationary period. The post holder will be required to work 16 hours a week, Mondays and Tuesdays throughout the year with the possibility of adding in a Saturday morning. The post holder will be based at Kentish Town Community Centre, 17 Busby Place, NW5 2SP Rate of Pay- London Living Wage (currently £13.85 per hour).

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Philanthropy & Partnerships Manager will oversee the development of existing high-net (HNW) donors and pipeline new high-net prospects. You will work closely with key Third Party supporters to establish our presence nationally.

A key part of their role will be to strategise to identify high-net donors and foster long term relationships so Muslim Aid is their charity of choice.

You will also work closely with fundraising and supporter services to organise tactical, innovative, bespoke and strategic events to meet the requirements of high-net donors and maximise major gifts like no other.

About the Role:

1. Develop a three-year high-net donor strategy with stakeholders that drives long-term sustainable revenue and year on year growth.
2. Develop short-, medium- and long-term strategies to maintain engagement, retention and increase revenue with existing and prospective donors that supports our organisational strategy.
3. Develop a full Philanthropy & Legacy system to review fundraising forecasts, review progress and implement quarterly tactical activation plans to recover potential losses.
4. Conduct market and internal analysis to identify novel funding prospects. Use innovative thinking to devise creative fundraising strategies and solve problems as they arise.
5. Develop and implement a corporate fundraising strategy, aligning with our overarching objectives and CSR initiatives. Manage the budget to ensure maximum ROI on fundraising activities.
6. Incorporate legal and regulatory standard into all fundraising activities design/delivery.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.

To be successful in this role, you will need:

1. Significant experience in fundraising, corporate relationship and/or high-net donor development.
2. Proven track record in implementing corporate / business / high-net donor strategy and achieving challenging targets.
3. Experience in public speaking and presenting information to executive level audiences.
4. Knowledge of a wide range of fundraising mechanisms including CRM, sponsorship, brand association and employee fundraising.
5. Interpersonal and communication skills and ability to liaise effectively with people at various levels.
6. Highly developed negotiation skills.

Why you should apply:

Join Muslim Aid as a Philanthropy & Partnerships Manager and lead on building lasting relationships with high-net-worth donors and partners. You’ll grow our national presence, unlock major gifts, and create innovative, bespoke events that inspire generosity. If you’re passionate about strategic fundraising, partnership building, and making a global impact, this is your chance to help shape Muslim Aid’s future. Apply now and help us shape a stronger future for communities in need.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible.

Job Title: Service Manager

Location: Hounslow and Hillingdon
Salary: £43,627.32 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)  
Contract type: Permanent, Full Time 

Hours: 37.5 hours per week. As part of this role, you will be required to work from site and participate in an out-of-hours on call rota

We are recruiting for Service Manager who is passionate about supporting survivors who are impacted by domestic abuse and other gender-based crimes.  This is a multifaceted, fast paced, and exciting role where you will join our team in Hounslow & Hillingdon to lead on the delivery and development of high-quality refuge services for survivors of domestic abuse and other gender-based crimes. Our service provision in Hounslow & Hillingdon includes number of refuges supporting survivors and their children.

The post holder will provide line management and support to the accommodation based services staff. This will include providing supervision on complex and high-risk cases, overseeing operational emergencies, and ensuring high standards of casework. You will also ensure that all service users in refuges always receive a high-quality support service in line with Refuge’s policies and procedures.

The Service Manager will lead on the delivery of the multiagency aspect of work, working jointly with the Refuge teams and wider stakeholders to deliver best services to the survivors.

Candidates must have proven experience of providing direct emotional and practical support to vulnerable people, managing, and motivating staff, managing casework as well as working within multiagency setting.  In addition, you must have an excellent knowledge of domestic abuse and other gender-based violence and its impact on survivors.  

You will have knowledge of relevant Criminal and Civil law legislation, as well as Housing and Health and Safety legislation.   

As member of the management team, you will be required to participate in an out-of-hours on call management service.

The service manager will be responsible for ensuring that contractual and other funding requirements are met fully, this includes ensuring that the services operate within the allocated budget and that Refuge’s high-quality standards are maintained. The role may involve visiting potential sites and contributing to the establishment of new services in conjunction with the development team.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 3 November 2025

Interview Date: 14 November 2025

Crisis is the national charity for people experiencing homelessness. We have embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.

The role is based at the Crisis Brent Skylight in Harlesden, some local travel may be required.

About the role

We are looking for an experienced individual who is passionate and knowledgeable about leading the drive for evidence-led change in local systems for some of the most excluded members of our community and to drive forward the delivery of Built for Zero in Brent. The role requires excellent leadership skills to bring together a range of stakeholders to focus on the challenges, provide solutions to longstanding barriers and problems and inspire positivity and resilience. The role will be line managed by Crisis but embedded within Brent Council.

About you

To be successful in this role you will have:

• Experience of achieving system change through partnership, collaboration and use of data

• Ability to identify key barriers to progress and problem solve sensitively and collaboratively, maintaining strong and positive working relationships

• Experience or in depth understanding of housing/ homelessness, adult social care, health, criminal justice, or other relevant sectors, with an ability to work across boundaries.

• Excellent self-management and project management skills and an ability to monitoring progress and achieving deadlines and outcomes

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Tuesday 28 October 2025 at 23:59

Interview date and location: Thursday 6 November 2025 at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.

If you would like to have an informal conversation about the role, please email us and we will arrange a call with the hiring manager.

Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

Store Manager

Salary£24,375.00 per annum

LocationPeterborough

Weekly Hours37.5

The Vacancy

Job Title: Store Manager

Location: Peterborough

Salary: £24,375.00 per annum

Weekly Hours: 37.5

Reference: YMC1126765

Are you an experienced retailer?

Why not try a new type of retailing where you get to run your own store, inspiring a team of paid staff and volunteers to be proud of everything you achieve together at the heart of your local community and raise money for an amazing charity? If so we have a fantastic opportunity at our Peterborough store.

Operating within a fast paced environment, you will work effectively and efficiently to maximise income from sales, gift aid, and other promotional activities plus drive donations from the local area. Delivering a great store offer and standards, inspiring your team to give amazing customer service, you will raise funds for and promote the work of YMCA within the local community.

You will have exceptional organisational skills, creative flair and drive which, along with your commercial awareness, will enable you to motivate, develop and inspire your team of paid staff and volunteers. You will be looking for an opportunity to work in an environment that has challenge, excitement and meaning. This role is varied and no two days are the same.

Why join YMCA England & Wales?

We’ll give you real autonomy in a role that is varied and stimulating and the opportunity for you to use your entrepreneurial skills to raise money and represent YMCA in your area.  

You’ll also get a package that includes:

• Pension
• 28 days annual leave including bank holidays (pro rata for part time staff)
• Regular salary reviews
• Sick pay (after a qualifying period)
• Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
• Health shield cash plan

This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England and Wales, Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, You will be joining an amazing team and receive support and guidance from your Area Manager, Regional Manager, other Store Managers and the wider Retail team at Head Office.

 At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.

If you are passionate about improving young lives, this will be the role for you.

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

For further information on YMCA, visit oput website 

If you are an experienced, organised and responsive administrative professional our exciting Governance Assistant role may be the role for you. 

The Governance Team at the Royal College of Radiologists (RCR) is a dynamic six-person team at the centre of the organisation’s operations. We’re looking for a Governance Assistant to join us in delivering high-quality support across our devolved nations work and wider governance functions. 

To be successful in this role you will be an excellent communicator, able to work collaboratively with colleagues and senior members. You will have first rate administrative and organisational skills and the ability to plan and prioritise a varied workload providing a professional, positive and responsive service.

What You’ll Be Doing:

• Supporting our Devolved Nations Committees, including organising meetings, preparing agendas and minutes, and coordinating annual visits with senior Officers and Chief Medical Officers.
• Providing diary and travel support to our President, Vice Presidents and Chief Executive.
• Offering committee servicing for other boards and meetings across the RCR.
• Playing a key role in the Annual General Meeting, website updates, and member communications.

What We’re Looking For:

• A natural organiser with a can-do attitude and a calm, professional approach.
• Confidence working independently and as part of a team.
• Excellent writing skills, discretion, and a commitment to confidentiality.
• A proactive problem-solver.

This is a fantastic opportunity for someone looking to build a career in governance, gain exposure to senior leadership, and contribute to the smooth running of a respected medical royal college. You’ll be part of a supportive team, working in a varied and interesting role that offers real impact.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

DPP is recruiting a Fundraising Manager to lead on major donor and regular giving, as well as organise events. This is a new role within our team and would be well-suited to a fundraiser that is looking for a new challenge and to bring their experience and ideas to a small, passionate team.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working as Team Leader / managing people?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

We are looking for a confident and experienced people manager, who will lead and support teams based in and around the London area, to join our team.  We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.

About the role?

We have an exciting opportunity for a Team Leader to join our team covering a variety of boroughs in London.  You will be a passionate supporter of quality driven, outcome centric, advocacy provision and in coaching others to achieve the exacting standards of excellence in advocacy required to support our clients.

About you

We are looking for a strong and resilient leader with experience of managing a team. Desirably you will have worked or volunteered in a welfare, supporting role, or caring for adults or young people who have support needs.

You will be committed to driving high performance and practice standards by actively engaging with our Practice Management team to interpret data. Thereby, making informed decisions and ensuring that the highest standards of advocacy are achieved.

You will ensure a culture of learning and continuous development through a mix of team and supervision meetings, and reflective practice.

You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users.

How will you make a difference?

You will be responsible for ensuring your team delivery of the highest standards of advocacy, ensuring that all contact with clients is outcome driven.

You will support your team and ensure that they have the necessary skills to make a difference in peoples lives on a daily basis.  Assisting them to grow in confidence and empowering them to assist those in need of support.

You will work resourcefully and collaboratively with people across the organisation to assist you and your team, fostering a learning culture where all views are respected.

Benefits 

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service 

5% employer pension & minimum 3% employee contribution 

Salary sacrifices pension scheme 

Separate Life Assurance Cover (equivalent of two times your annual salary) 

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc 

24/7 Employee Assistance programme 

Access to remote counselling service 

Paid Disability Leave 

Paid compassionate Leave 

Home Working Allowance  

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications: Midnight on Friday 17th October, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Individual Giving Manager - Chichester Festival Theatre

Maternity Cover

The Individual Giving Manager will lead the successful planning and delivery of mid-level giving, managing schemes between £120–£4,999 annually. You will oversee donor cultivation, stewardship, and supporter communications, ensuring the highest standards of engagement and experience.

Line-managing the Senior Events Officer, you will also ensure the delivery of high-quality events that inspire and retain donors and generate fundraising income, playing an active role in developing CFT’s giving schemes and future fundraising strategy.

Key Responsibilities

Mid-level supporters

· Manage all mid-level giving schemes (£120–£4,999 annually), ensuring they remain appealing and effective

· Proactively identify and cultivate prospective new supporters, and increase giving from current donors

· Provide outstanding stewardship, delivering benefits on time and ensuring a first-class supporter experience

· Work with the Senior Events Officer to deliver exceptional cultivation and stewardship events.

· Collaborate with Marketing to promote giving opportunities and ensure consistent messaging.

· Review and refine supporter propositions to reflect best practice and donor needs.

· Support the Friends and Membership Officer with renewals, direct debits, and administration.

Prospecting & Cultivating

· Proactively identify and cultivate new supporters, increase giving from current supporters.

· Lead recruitment campaigns for mid-level supporters and contribute to targeted donor communications

· Work with the Head of Individual Giving to identify potential major donors and implement tailored stewardship plans

· Complete due diligence on all new and prospective supporters in line with CFT’s Donation

Acceptance Policy Development Events

· Line-manage the Senior Events Officer to deliver high-quality donor events across the giving journey

· Collaborate with colleagues to ensure smooth operational delivery

· Represent CFT at supporter events, ensuring donors feel welcomed and valued

Administration & Reporting

· Maintain accurate supporter records on Spektrix

· Monitor income against targets, flagging risks and opportunities

· Contribute to the fundraising strategy, principally through growing mid-level giving

· Produce receipts, renewals, and accurate reports for the Development Committee and Board

· Collaborate with Marketing and Development colleagues on supporter communications and campaign mailings

Person Specification

Essential Criteria

· Experience of fundraising with individual supporters, including donor relationship management

· Experience of prospect research and pipeline management

· Proven track record of asking for and securing gifts

· Excellent interpersonal and relationship-building skills

· Confident communicator with strong written, verbal, and presentation skills

· Experience of prospect research and pipeline management

· Strong organisational and project management skills with excellent attention to detail.

· Proficiency in Microsoft Office and CRM systems

· A proactive, flexible, and collaborative approach, with willingness to work evenings and weekends

Desirable Criteria

· Experience in fundraising campaigns (digital and offline)

· Demonstrable success in event planning and delivery

· Knowledge of Spektrix and Dotdigital (or equivalent systems)

· Knowledge of the arts sector and enthusiasm for theatre and live performance

Responsibilities as a Manager

· Lead, support and develop the Senior Events Officer, ensuring clear objectives and professional growth

· Manage budgets effectively and contribute to organisational efficiency

· Model excellence in fundraising practice and collaboration across CFT

· Uphold health and safety responsibilities as required

Full details of the role can be found on the CFT website 

Reference Number:  V560

Job Title: Project Manager

Location: Newcastle upon Tyne (Hybrid – office, home, community-based)

Contract Type: Permanent

Hours: 28 hours per week

Salary: £30,000 Full Time Equivalent (£24K pro rata)

DBS/PVG: Enhanced Level DBS

Job Family: Job Family 4

Line Manager: Delivery Leader: Scotland & Northeast England  

Closing Date:             23rd October 2025

Interview Dates: TBC

Start Date: ASAP

Interview Dates: To be confirmed

We reserve the right to close this vacancy early if we receive sufficient applications

Volunteering Matters  

Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.

What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.

How we do this

We support people to share their time and skills to help others and tackle big challenges in their communities.

• We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
   
• We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
   
• We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
   
• We connect businesses with communities, creating meaningful employee volunteering projects.
   
• We show the impact of volunteering and social action, proving how it changes lives for the better.

 
Our work across Newcastle
Volunteering Matters play a vital role supporting volunteering in Newcastle. Since 2005, we have been operating Volunteer Centre Newcastle (VCN). This service provides a wide range of support around all things volunteering to 1250+ charities, organisations, and groups locally. Each year, we also support 2500+ members of the public who are interested in volunteering and need support to get started. We also lead the Home from Hospital and Community Support project where volunteers support older people with their transition home following a hospital admission. 

In early 2025, we launched the Good Neighbours Newcastle project funded by Newcastle City Council. We deliver this project alongside our delivery partner organisation, Search Newcastle, with a second partner organisation scheduled to join in early 2026.

Good Neighbours project
We would all like to live in a place that has a sense of community, where people look out for their neighbours. The Good Neighbours project aims to foster a feeling of positive wellbeing and independence for those who may be socially isolated, or who don’t have many people around them, giving that “little bit of help”.

The project helps people in the community feel safe, supported, and more able to live an independent life, whilst preventing, reducing and delaying the need for formal support through Adult Social Care. It also provides people the opportunity to volunteer a little time, in a flexible way, to make a difference in their own community. We know volunteering can lead to enhanced skills, and positive wellbeing. Volunteers provide practical or social support, completing “one-off’ or short-term tasks, supporting a neighbour.  This includes tasks like collecting essentials, driving someone to a GP appointment, helping with odd jobs around the house, light gardening, or checking in with someone for a cuppa and chat. 

Role Purpose
We are looking for a talented, dynamic, and professional Project Manager to join our team in Newcastle.  The right candidate would be someone with excellent knowledge of “best practice” in Volunteer Management and with experience of establishing new and exciting volunteering programmes.

This is a senior role within our Newcastle team so it is essential that the postholder is agile, can work flexibly, is an excellent communicator, and can build strong working relationships with a range of people. 

In this role, you will:

• Lead and manage all aspects of the Good Neighbours project, meeting ambitious goals, ensuring all volunteers and beneficiaries achieve positive outcomes
   
• Lead and manage our partnerships on a day-to-day level with Search Newcastle and another local charity, to raise the profile of the project, ensuring successful delivery and ongoing development of the work
   
• Manage and lead our use of the volunteer management system, Volunteero, ensuring its effective use across our Newcastle work 

Our Values & Way of Working

In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward. 

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter. 

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:

· Flexible Working by Default (re hours & place of work) 

· Unlimited (paid) Annual Leave allowance

· Employee Pension scheme 

· Life Assurance 

· Cycle to Work Scheme 

· Season Ticket Loan 

· Employee Assistance Programme 

· Enhanced sick and family leave.

· Lifestyle Discount Scheme

We are also open to discussing job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

Policy on AI-Generated Applications 

Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI. 

To Apply

Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

Right to Work in the UK

Please note that while we hold a license to sponsor employees on a skilled worker visa, the number of applications we can make each year is very limited. Unfortunately, this role does not meet the criteria for sponsorship, therefore, you must already have the right to work in the UK to be considered for this position.

If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don’t hesitate to get in touch.

Grief Encounter was set up in December 2003 to ensure that bereaved children and their families receive the best possible support following the death of a parent, sibling and someone close.  We deliver both local and national bereavement services. 

JOB TITLE: COMMUNITY FUNDRAISING MANAGER

SALARY: £36,000 to £39,000 per annum (FTE)

LOCATION: Mill Hill, London NW7 4ST

CONTRACTED HOURS: 40 hours a week (inclusive of one hour paid meal break daily), 5 days a week.

RESPONSIBLE TO: Head of Fundraising (Bristol)

Our Vision: A world where no child grieves alone.

Our Mission: To help bereaved children, young people and their families find hope and healing.

Our Values: are very important to us and as a member of the Grief Encounter team, you will be expected to hold these in your day to day work:

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JOB SUMMARY:

The Community Fundraising Manager plays a pivotal role in creating, implementing, and managing a comprehensive programme of community fundraising whilst developing supporter journeys.

This role focuses on nurturing relationships with donors, volunteers, and community organisations — including schools, universities, sports clubs, and businesses — to deepen long‑term connections, foster supporter loyalty, and maximise income generation. The role is ideal for an energetic, organised, and passionate individual with experience in growing and managing a portfolio of community fundraising relationships.

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MAIN DUTIES & RESPONSIBILITIES:

Event Planning & Management

· Plan, manage, and deliver a programme of fundraising events, including our Forget Me Not Walk and Christmas Campaign.

· Evaluate event success, producing reports and recommendations for future improvement.

Community Fundraising & Engagement

· Develop and implement community fundraising strategies to engage local groups, schools, businesses, and individual supporters.

· Build and nurture strong relationships with donors, volunteers, and community organisations to enhance fundraising opportunities.

· Account management of third party, volunteer fundraisers, providing support, advice and encouragement ensuring the delivery of a cohesive and effective supporter journey.

· Research, identify and secure fundraising opportunities in target local communities (schools, colleges, Universities, golf clubs, gyms, volunteer community committees etc).

· Track and manage all fundraising being done by community fundraisers, engaging and leading each individual relationship to deepen a long-term partnership with the charity as well as getting introductions to their networks to widen our regional fundraising base.

· Manage talks, presentations, and attendance at community fundraisers, including schools talks, 3rd party events and remote presentations to groups always being considerate of ROI and developing long-term, sustainable relationship.

· Recruit, train, and manage volunteers for events and community fundraising efforts, ensuring a positive and rewarding experience.

· Represent the organisation at networking events, presentations, and external engagements to promote fundraising opportunities.

Financial & Operational Management

· Set and monitor income targets, ensuring that expenditure is managed effectively and return on investment is maximised.

· Lead on budgeting, income phasing, and reforecasting for events and community fundraising activities.

· Manage donor and supporter records using e-Tapestry, ensuring accurate data entry, reporting, and tracking of fundraising activities

· Coordinate all event invitations, mailings, donor acknowledgments, and post-event stewardship activities.

Other

· Uphold, safeguard and promote the organisation's values and philosophy relating particularly to ethics, integrity, corporate and social responsibility and environmentally sound policies and procedures.

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PERSON SPECIFICATION

Qualifications:

· Degree level education or qualified by experience.

Skills & Experience:

· Proven experience in community fundraising, supporter stewardship, and building long‑term relationships.

· Strong administration, planning, and organisational skills.

· Skilled in making presentations and inspiring support from a range of audiences (individuals, groups, and organisations).

· Excellent verbal and written communication skills.

· Strong attention to detail and experience working with CRM databases (e‑Tapestry or similar).

· Budget setting and forecasting experience.

· Strong proficiency in MS Office (Word, Excel, PowerPoint, Outlook).

Personal qualities:

· Ability to work collaboratively and motivate supporters, volunteers, and donors.

· Willing to attend events and external meetings with people from a variety of backgrounds and of all ages.

· Demonstrates great attention to detail.

· Able to work effectively within a team and be self-motivating.

· Respectful, non-judgemental and empathic manner.

· Able to actively listen, seek information, and ask questions to ensure the understanding of underlying concerns of others.

· Resilient when dealing with sensitive and at times difficult situations.

· Flexible, pro-active and open attitude to work.

· Passionate about Grief Encounter’s mission and committed to making a meaningful impact

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Additional Information

This job description will be reviewed as necessary to meet the needs of the charity on no less than an annual basis in consultation with the post holder.

• This role contributes directly to income generation and supporter engagement. 

• Subject to pre-employment checks, including an enhanced DBS.

• Training and ongoing professional development will be provided. 

This post is subject to pre-employment checks including an enhanced DBS check.

Prospectus are delighted to be working with our client and supporting them with the recruitment of a new Governance Manager role.

The body is a membership association that represents the collective ambition of South Bank's leading businesses, cultural and arts organisations, social enterprises, landowners, developers, public agencies, and education providers.

Everything the organisation does centres on their vision of working together for a better London South Bank for all. The organisation have a remit to regenerate, manage, and promote South Bank and represent the interests of residents, students, workers, businesses, and visitors.

This role is available on a permanent contract and full-time basis (35 hours a week). There are very flexible working arrangements on offer for this role, however an expectation to be in the London Waterloo office for Board/Committee/Team meetings. The salary for this role is £40,500.

Within this role you will report to the Chief Operating Officer, and lead and coordinate all governance responsibilities and company secretarial functions for the organisation's Board and its Members’ Council, South Bank BID, and work closely with the Company Secretary for Jubilee Gardens Trust.

You will lead and coordinate meetings, this will include scheduling, agenda preparation, minute-taking, and follow-ups. You will manage statutory filings and compliance processes with Companies House, Charity Commission, and other regulators. You will maintain accurate governance records, policies, and filing systems in line with GDPR and audit requirements. You will support onboarding, training, and governance advice for Trustees, Directors, and Council members. You will oversee and improve governance frameworks, ensuring consistent templates, systems, and best practice. You will provide support with health and safety governance, risk registers, and insurance renewals in collaboration with internal teams. You will play a key role in coordinating governance reviews, policy updates, and supporting continuous improvement across governance and compliance functions.

You will be educated to degree level or have equivalent professional experience. You will have relevant knowledge of company and/or charity law, GDPR, and ESG reporting. You will have proven experience supporting Boards and Committees, in either the commercial or not for profit sectors. You will have a strong understanding of governance and statutory compliance requirements (Companies House and Charity Commission). 

You will have experience of coordinating board papers, preparing agendas, and minute-taking. You will have the ability to manage confidential and sensitive information with discretion. You will have experience liaising with auditors, brokers, and external stakeholders including Board members, directors and trustees. You will have some experience supporting policy development and governance training initiatives. You will also have excellent organisational skills with the ability to manage multiple priorities.

Desirably, you will be proficient in Microsoft Office, CRM database, and document management.

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.