Member services manager jobs in scunthorpe, north lincolnshire
Purpose of the post
The Engagement and Involvement Lead will engage with young people, families, schools and other interest-holders in the process of designing, delivering and ensuring the best outputs from the Adolescent Health Study, and is critical for the success of the project. We are at the early stages of laying the foundations for this and in this new role we are seeking an experienced and passionate individual to co-ordinate and lead AHS’s cross-UK participant and public involvement and engagement activities.
This is a role that requires high levels of confidence, autonomy, enthusiasm and skill. The postholder will be responsible for delivering the project’s new Engagement and Involvement Strategy, including: establishing and coordinating a Young Persons’ Advisory Group for AHS; developing and delivering AHS public engagement and involvement activities; outsourcing and supervising engagement and involvement activities that are better provided by external partners; scoping and advising on which routes for involvement and engagement activities are best suited to different tasks.
Main responsibilities
Planning & strategy delivery
· Ensuring the study delivers the values and approaches set out in the AHS engagement and involvement strategy
· Planning, delivering and reporting on an ongoing, regular and important programme of engagement events and activities
· Reviewing/revising/adding to existing policies, processes and procedures to support effective working together with people and communities (such as reimbursement, compensation, making reasonable adjustments)
· Developing and implementing appropriate evaluation, monitoring and reporting of Community Engagement & Involvement
· Keeping up to date with good practice & sector advances and sharing these with the AHS team.
Practical engagement and involvement
· Developing methods to enhance engagement and involvement, and helping to build positive relationships with young people and stakeholder groups, including charities, third sector & advocacy groups
· Overseeing day-to-day planning & delivery of a high-quality engagement and involvement programme. To include, for example:
o Managing and supporting Youth Advisors
o Recruiting and running a standing Young People’s Advisory Group (YPAG)
o Organising & delivering other ad hoc engagement activities as necessary
· Securing external partners where necessary, and managing contracts and delivery of their work across the UK
· Ensuring that any external parties (e.g. organisations, freelancers, consultants) supporting AHS’s involvement and engagement work have clear roles, responsibilities & goals
· Working with the Head of Communications to develop and manage provision of relevant information to members of the public, teachers, young people & researchers
· Keep clear records of involvement and engagement activities, ensuring results are used to inform the study and the wider research community.
Team support
- Checking for and capitalising on possible opportunities for engagement and involvement to be embedded in the work of the wider team
- Ensuring appropriate induction, training, mentoring and support is organised for the research team and communities involved
- Sharing examples of emerging good practice and CEI (Community Engagement & Involvement) impact across the research team.
Wider
- Contributing to shared learning and future sustainability as part of wider CEI communities of practice
- Acting as a key point of contact for community members and partners involved in the research
- Representing and presenting the AHS study’s engagement and involvement work to the wider research community at a senior level, including in national engagement & involvement networks as necessary.
Knowledge, skills and experience
Essential criteria
· Undergraduate degree or equivalent qualification in a relevant field
· Experience developing and delivering engagement and involvement activities with young people and other relevant interest-holders (such as parents, families, teachers and schools)
· A proven track record or professional background in working with young people – such as in youth work, counselling, mentoring, education, or a related setting
· Understanding and experience of good practice in youth engagement and involvement, including the principles and implementation of safeguarding, data protection, and inclusive practice
· Awareness of culturally sensitive approaches and methods to be inclusive of all relevant perspectives, including marginalised and vulnerable groups
· Experience of successful project management and ability to deliver, working independently.
· Ability to design and deliver workshops, focus groups or meetings that encourage open dialogue and collaboration
· Ability to manage a budget and report on financial activity accurately
· Ability to work collaboratively within a multi-disciplinary team, with experience of working alongside and influencing senior level professionals
· Research literacy, with a clear understanding of large UK-wide research initiatives and the various competing demands and pressures the study will face
· Excellent written and verbal communication skills - able to communicate effectively and confidently with a range of stakeholders and to summarise and report key information clearly and accurately, both verbally and in writing
· Demonstrated commitment to youth participation and the meaningful inclusion of young people’s perspectives.
· Confident using online tools (e.g. MS Teams, Zoom), and collaborative platforms (e.g. SharePoint, Microsoft 365)
Desirable criteria
· Relevant qualification in engagement and involvement
· Post-graduate degree or equivalent experience
· Understanding of key concepts and challenges in young people’s health and wellbeing and the transition to adulthood
· Familiarity with health research and data governance frameworks
· Understanding and knowledge of key potential partners across the UK for delivering youth engagement in the sector.
· Experience using digital engagement and facilitation tools for online workshops (e.g. Miro, Mural, Mentimeter, Canva, PowerPoint)
Dimensions
· This has been designed as a full-time role, although part-time work could be considered for the right candidate.
· Flexible working across several geographical locations in the UK. Travel may be required to AHS locations and partner organisations.
· AHS is a national organisation, and our activities take place across the UK.
Application Process
This post is subject to receipt of satisfactory references, an enhanced DBS check and right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.
The closing date for this position is midnight on Sunday 17 August 2025.
Interviews are currently expected to be held during the week commencing 08 September, tentatively scheduled on Thursday 11 or Friday 12 September 2025.
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.
Application Process
This post is subject to receipt of satisfactory references, an enhanced DBS check and right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.
The closing date for this position is midnight on Sunday 17 August 2025.
Interviews are currently expected to be held during the week commencing 08 September, tentatively scheduled on Thursday 11 or Friday 12 September 2025.
Registered Charity 
Thank you!
If you are imaginative, entrepreneurial, and able to persuade people and organisations to support one of the most important causes in the UK today, this could be the opportunity you have been waiting for. This is an outstanding opportunity to build your professional brand in a transformed organisation with ambitious plans for the future.
To apply, please submit your CV on Charity Jobs describing your achievements to date in your career and email a short PowerPoint presentation (no more than 10 slides) outlining your motivation and experience to take on this role, to Holly Bell. Please also give Holly details of your earliest possible start date.
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The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Individual Giving Officer
We are looking for an Individual Giving Officer with experience and knowledge of fundraising, direct marketing and project management.
Position: CE375 Individual Giving Officer
Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)
Salary: £34,470 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance with where you live)
Hours: 35 hours per week
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 27 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 5 or 6 August 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
You’ll be part of an ambitious and highly motivated team responsible for delivering an ambitious and growing Individual Fundraising programme. Working with other officers, you will be reporting to either the Individual Giving Lead responsible for cause related products, or for gaming products.
You’ll be:
- Enthusiastically managing and delivering a range of fundraising and engagement campaigns and communications to develop and maximise support from loyal supporters via multiple channels, including telephone, mail, digital, and SMS.
- Using your fundraising and marketing experience and skills to create successful campaigns and complex supporter journeys to help us grow income and supporter engagement. (Working collaboratively with Digital and Social Teams, as well as external media agencies). Helping deliver on multi million annual plans to retain and recruit new supporters using the most effective techniques and channels, including Face to Face.
- Comfortable with figures and spreadsheets and have a head for figures, as you’ll be diving into the data an managing campaign costs.
- Responsible for maintaining and reporting accurate campaign results and reviews.
- Always looking out for new opportunities, using sprint pipeline methodology (testing, solving, learning from experiments) before scaling.
- Ensuring campaigns and gaming activities are fully compliant at all times… a knowledge of Gambling Commission rules would be a bonus.
About You
We’re looking for an individual who:
- Has great experience and knowledge of fundraising, direct marketing and project management, and can bring a real enthusiasm to the team. This role has a specific focus around supporter acquisition which includes face to face, paid digital, direct mail, telemarketing and eMarketing.
- Is fantastic at organising and prioritising a busy workload and knowledgeable of project management.
- Loves attention to detail and can work on several projects at once whilst thinking outside the box, as things can change quickly!
- In fact loves data and insight and enjoy applying insight to our campaigns
- Is a great all-round communicator, with both internal and external audiences
- And of course, we need you to be a resident of the UK and have the right to work in the UK.
This is a home-based role with occasional travel required.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Individual Giving Officer, Fundraiser, Fundraising, Individual Giving, Individual Giving Fundraiser, Direct Marketing Officer, Marketing Officer, Communications Officer, Direct marketing, Project Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Thank you!
Are you passionate about inspiring a love of reading in children?
The Dollywood Foundation UK runs Dolly Parton’s Imagination Library in the UK, the worlds largest book gifting programme. Over the last 30 years the Imagination Library has delivered nearly 300 million books to children globally. In the UK we support over 60k children a month, delivering them a free book sent to their house every month.
The primary purpose of this new role is to increase registrations for the Imagination Library initially across London. This role will support our Local Programme Partners to reach families with whom they are not currently engaging.
Background
We have a steadfast belief that inspiring a love of reading in children can bring joy, love, and measurable individual, family and societal benefits. We are driven by Dolly Parton’s mantra that you “can’t put enough books into the hands of enough children”.
It is an exciting time for the Dollywood Foundation. We have recently received a new investment to allow us to scale our Imagination Library programme across London. As families across the capital become eligible for free books, we need to make every effort to ensure families know about the programme and sign up.
This role is integral to that plan, working with local authority and community organisations to spread the word about the programme. The role holder will need to be passionate about books and supporting children’s development. They will hold brilliant relationship building skills to engage local communities and overcome any barriers to families enrolling.
We are a remote team with no fixed office. While this role will be based from home, regular travel across London will be required. The role holder will need to be based in London or surrounding areas to allow for the frequent travel.
This is an exciting new role, joining a passionate and growing UK team.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Do you love databases and have experience working with IUCN Red List data?
If so, this is the role for you!
Day-to-day you will manage the SHOAL database as the person responsible for collecting, collating and presenting the data relevant to all of SHOAL’s activities, partners, programmes and projects.
The primary set of data you will be managing is the SHOAL 1,000 Fishes Database. This is a database of more than 2,000 fish species that will require constant updates on their conservation status from experts and partners.
You will be a key person in collaborating with potentially hundreds of partners across the world to ensure that our database of priority species adequately reflects the action on the ground for each species.
To stand out you will bring your passion for conservation to the overlooked issue of the freshwater biodiversity crisis. You will be comfortable working in a small team, be self-motivated, and able to work independently, with a willingness to learn and adapt. Your interpersonal and communication skills in holding external relationships set you apart.
If this sounds like you, we’d love to hear from you.
Closing date: 28th July 2025 12 noon
First stage interviews (Zoom): W/C 4th August 2025
Second stage interviews (Zoom): W/C 11th August 2025
Please note, please do not use Chat GPT or similar in your application as we want to see who you are in your originality. As a result, using Chat GPT will likely lower your likelihood at being shortlisted.
Synchronicity Earth’s mission is clear: we blend passion and action to provide safe havens for endangered species, support communities living in harmony with nature, and turn conservation into a worldwide effort. By joining, you're not just taking part; you're weaving your own story into a future that's brighter and sustainable for all.
We understand that life sometimes takes unexpected turns, and we welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet. We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements.
Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities who meet the criteria (in the section of the job description headed ‘What you will bring to the team’) and opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage. You can find more information in the Guaranteed Interview Scheme and Recruitment Process document.
The client requests no contact from agencies or media sales.
Thank you!
We have an exciting opportunity within our Communications Team on a part time basis for a Media and Communications Officer. This post is for a one-year fixed term contract.
The Down’s Syndrome Association is the only organisation in England, Wales and Northern Ireland focusing solely on all aspects of living successfully with Down’s syndrome. The Down’s Syndrome Association aims to create the conditions that all people with Down’s syndrome need to live full and rewarding lives.
The successful candidate will cover the whole spectrum of duties in relation to media and communication areas and needs to be able to think strategically and work operationally. You will lead the development of our media strategy, build and maintain a strong media contracts database and nurture relations both online and across other offline platforms. Your work will amplify the voices of people who have Down’s syndrome and help shape public understanding through inclusive and impactful storytelling.
We are looking for candidates with at least three years proven experience in either media relations, journalism or communications. An understanding of the key ingredients of success in developing relationships with local and national media engagement, as well as managing performance in line with budgets are also essential.
A valid UK driver’s licence is essential, as well as a willingness to be flexible about hours and location of work as there may be some occasional travel in UK with overnight stays as required. The post-holder will also be DBS checked.
The successful candidate will report directly to the Head of Policy and Strategic Communication. (The full-time equivalent salary for this role is £30,000 pa)
Informal inquiries are welcome and should be made to the Head of Policy and Strategic Communication, Sharon Smith at the Down's Syndrome Association or email her directly.
To download the full job description, visit the Down’or ss Syndrome Association website or see attached.
Please apply via Charity Jobs directly or submit a CV and covering letter to Sharon Smith. If you need any help with this or have any questions, please contact Sharon directly.
Closing date: Friday, 8th August 2025
Interview date: w/c Monday, 18th August 2025
Candidates can apply either via Charity Job or directly to Sharon Smith at the Down's Syndrome Association
