Member services manager jobs in solihull, west midlands
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Relationship Fundraiser
Hours: full-time 36.25 hours worked between the hours of 8am–6pm Mon-Fri (there is flexibility to adapt the working pattern to suit you)
Working pattern: Remote work with occasional travel as required. Applicants must be based in the UK.
Deadline for applications: 19th September 2025 (we reserve the right to close this vacancy early if we receive a high volume of applications)
Interviews to be conducted: Late September (interviews conducted remotely)
Start date in role: Late October / early November
Rare opportunity: Create lasting change with Brake, the renowned road safety charity.
Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.
What we offer:
- A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown period, pro-rata for part-time working patterns)
- Annual leave entitlement increases to 37 days following 5 years of service
- Birthday day off
- Enhanced sick pay and compassionate leave
- Death in service benefit
- Pension
- Employee Assistance Programme
- Flexible working
- A rewarding role with purpose
- Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We're searching for a compassionate, and energised, self-starter with competent IT skills to work remotely and outstanding communication skills.
Job purpose:
Reporting to the Fundraising manager & team lead and in the Income Generation team, you will support and guide individuals who raise funds for Brake in our communities, helping them reach their goals and, in turn, raise essential funds for our cause. The Community Relationship Fundraiser plays a key role in developing and growing our community fundraising programme. You will be responsible for inspiring and supporting individuals and groups who undertake community fundraising on behalf of Brake.
You will be supporting Brake's work by increasing income generated from community fundraisers, including individuals, community groups, clubs and associations. Working together with teams across the organisation, you will contribute to a culture of innovation and collaboration to maximise the overall fundraising objectives.
Make sure you take a look at the job description for further information.
Specifically seeking candidates with:
Essential
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Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role and to advance your competencies
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Previous experience of working successfully within a fundraising role & good knowledge of the charity sector
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Proven experience of working to and achieving financial targets
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Strong ability to innovate and drive income growth across different fundraising channels
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Excellent attention to detail, experience of managing a busy workload, showing resilience, self-motivation, adaptability, working to tight deadlines and meeting your objectives successfully both as an individual and as part of a team
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A good communicator, with the ability to converse sensitively and empathetically with members of the public, who may be going through current or recent emotional and challenging experiences
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Good interpersonal and verbal communication skills, professional telephone manner.
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Flexible, embraces change and development, and can work occasional evenings and weekends when necessary.
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Proven strong experience of using IT software such as Microsoft Office (Word/Excel/PowerPoint), Outlook, Teams and databases to enhance and improve the delivery of your duties
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Ability to work proactively and independently
Desirable
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Ability to analyse data to identify trends and report on findings to support decision making processes
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Experience of using a CRM database
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Knowledge and understanding of fundraising rules and regulations
Join our mission: This role is critical in expanding our supporter base, increasing engagement, and maximising fundraising income, ultimately enabling the charity to achieve more.
About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
Join us today and be part of the solution!
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a talented storyteller and strategic communicator to join the busy, dynamic, and focused team of professional activists at a leading international animal advocacy organisation, as Copywriting Coordinator. With a natural flair for persuasive writing and a background in direct response marketing, you will craft powerful narratives that expose the reality of animal farming, inspire action, and mobilise financial support for their life-saving mission.
You will be responsible for creating compelling content across print and digital platforms - from fundraising appeals and newsletters to blogs, campaign pages, and supporter journeys. Combining creativity with analytical rigour, you will ensure every piece of copy both engages hearts and delivers measurable results. You will proudly champion the charity’s tone of voice, supporting fellow team members to apply our messaging to their copy.
The ideal candidate:
You will have established experience in copywriting or a directly related field, with a proven ability to design and deliver content for successful fundraising. Experience of Pardot, Grav and / or Wordpress is a plus.
You will join a passionate team, with opportunities for learning and professional development.
- £27,000- £30,000
- Remote, in the UK (mandatory to travel to London once a month, at own cost)
- Full-time, permanent.
- Flexible hours, with the option to start between 8am-10am and finish between 4pm-6pm
- Mental Health Support Service
The charity will review applications on a rolling basis, so please get in touch now, to avoid disappointment.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Fundraising
Location: Remote (occasional UK in-person meetups)
Contract type: Permanent, full-time or part-time (minimum 4 days/week); UK adjacent hours
Salary: £55,000–£75,000 per annum (commensurate with experience)
Benefits: 35 days holiday + national holidays; 14 days medical leave; 3% employer pension contribution; open to flexible working
Reporting to/supported by: CEO
How to apply: Submit your cover letter and CV via CharityJob. Applications will be reviewed on a rolling basis, and we may close the advert early if we find the right candidate.
About Iswe
Iswe is a global non-profit advancing participatory democracy and systems-level political change. Our mission is to help citizens, especially those in underrepresented regions, shape solutions to global challenges — from climate justice to health equity. Our initiatives include the Global Citizens’ Assembly (GCA) and Assemblis, a digital platform for community-led democratic processes.
We’re entering an exciting phase of growth and are looking for a strategic and entrepreneurial fundraiser to take our income generation to the next level.
About the role
We are seeking a Head of Fundraising to develop and drive Iswe’s income generation strategy and grow a high-performing fundraising team.
This role is ideal for someone experienced and confident enough to lead the function with minimal oversight, but still eager to be hands-on. You will bring a good understanding of the climate, democracy, and systems change funding landscape, ideally along with existing funder relationships. You’ll be creative and entrepreneurial, with the ability to craft compelling cases for support, develop new income streams, and build the operational systems required to raise and manage funds effectively.
Your goal will be to secure £10 million over the next 3–5 years, and position Iswe for long-term financial sustainability.
You will report to the CEO and will manage a Senior Fundraising Officer, with the opportunity to expand the team over time (e.g. an individual giving lead and a high-net-worth donor lead).
Key Responsibilities
Strategic Leadership
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Develop and deliver an ambitious fundraising strategy aligned with Iswe’s organisational goals, including project-specific income generation and unrestricted funding.
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Identify and pursue diverse fundraising opportunities, with a focus on:
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Grant fundraising
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Institutional partnerships
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Innovative pooled funding mechanisms
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Individual giving and public campaigns
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High-net-worth individuals
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Revenue-generating partnerships and services
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Provide regular reporting and strategic insights, including risks, opportunities, and performance against targets.
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Work with the CEO to transition key donor relationships smoothly and represent Iswe externally at high-level events and convenings (e.g. COP, Bonn, Davos, New York Climate Week).
Fundraising Execution
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Lead the cultivation, solicitation, and stewardship of funders, donors, and strategic partners.
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Write and oversee the development of high-quality grant proposals, donor reports, and communications.
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Coordinate funding strategies for individual projects, and support project teams to embed fundraising into their planning and delivery.
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Develop digital strategies and campaigns to support public fundraising and individual giving.
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Build systems to attract and steward high net worth individuals, including prospecting, relationship management, and donor communications.
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Explore and advance business revenue streams such as consultancy offers, corporate sponsorships, or platform-based services.
Team Leadership
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Line-manage a Senior Fundraising Officer, supporting their professional development and accountability.
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Recruit, onboard and manage future team members as needed (e.g. an Individual Giving Manager and High Net Worth Fundraising Lead).
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Foster a culture of collaboration, innovation, and bottom-up leadership within the fundraising team and across the organisation.
Operational Excellence
- Design and implement systems for tracking fundraising performance and measuring ROI.
- Develop internal processes for grant management and donor engagement.
- Ensure compliance with fundraising ethics, legal standards, and data protection regulations.
- Build the fundraising literacy and capability of project and leadership teams across the organisation.
Person Specification
Essential
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Substantial fundraising experience (minimum 5+ years), with a proven track record of raising six to seven-figure income across grantmaking, institutional funders, or major donors.
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Strong strategic thinking, planning, and execution skills — with the ability to own a multi-year fundraising roadmap and deliver results with minimal supervision.
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Demonstrated experience in developing and delivering fundraising strategies across multiple income streams (e.g. grants, high net worth individuals, public fundraising, or partnerships).
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Excellent writing and communication skills, including the ability to craft compelling funding proposals and reports.
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Working knowledge of individual giving strategies, including use of digital tools for donor acquisition and retention.
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Working knowledge of GDPR.
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Understanding of how to build systems and culture to support high net worth individual engagement and income generation.
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Experience speaking and writing knowledgeably about deliberative democracy and multilateralism.
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Strong understanding of the global fundraising landscape in climate, democracy, and systems change — and ideally some well-established funder relationships.
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Ability to build strong internal and external relationships and to work across multiple teams and time zones.
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A collaborative, self-reflective leadership style — grounded in awareness of your own leadership strengths and blind spots, and committed to building the agency of others.
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Experience working effectively in a remote environment and enthusiasm for this mode of working.
Desirable
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Experience developing pooled funding models or engaging with multilateral funding initiatives.
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Experience monetising services or designing other forms of business income.
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Experience working in or with small, fast-moving nonprofits or startups.
What We Offer
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A rare opportunity to shape and lead the fundraising function of a globally relevant organisation at a pivotal moment in its growth.
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A flexible, learning-focused work environment rooted in collaboration, experimentation, and shared ownership.
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A mission-driven team working on some of the most urgent challenges of our time, in partnership with communities around the world.
A note on representation
We know that building a team representative of wider society fosters creativity and innovation. We welcome people of all backgrounds, identities and experiences and are committed to being a place where all belong. We therefore particularly welcome applications from candidates who are disabled, Black, Asian or from other minority ethnic backgrounds, who identify within the LGBTQIA+ community, or identify as from a lower or disadvantaged socioeconomic background as these groups are currently under-represented on our staff team.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Urban Saints equips youth leaders to disciple young people in today’s changing world. Our vision is to see every young person given the opportunity to explore faith, wherever they are.
About the Role
The Content Creator will play a vital role in helping Urban Saints communicate with clarity, creativity, and consistency across all platforms. From video editing and creating social media graphics, to designing resources, brochures, or branded assets, this role is responsible for creating visually engaging content that amplifies our message and inspires action.
You'll be responsible for:
- Designing and producing compelling visual content across digital and print formats.
- Filming and editing videos for campaigns, training materials and resources.
- Managing and editing visual assets, including team-supplied images.
- Contributing ideas and visual concepts to support campaigns and storytelling.
- Acting as a brand guardian for visual content, ensuring consistency across all channels.
- Working closely with other members of the Communications team to deliver content for campaigns, training, and wider initiatives.
Please note, this is predominantly a remote role, but with travel as the role requires. All full-time Urban Saints employees are required to attend two team residentials per year (3 days/ 2 nights each).
About You
You'll shape and deliver high-quality content that supports campaigns, promotes our training and resources, and strengthens Urban Saints’ brand both online and in print.
Key Skills and Experience:
- Strong design and video editing skills across digital and print formats.
- Proficiency in Adobe Creative Suite, Canva, and video editing software (Premiere Pro, Final Cut etc)
- Confident in video production – from filming to postproduction.
- Ability to develop content for a range of platforms including social media, web, email, and YouTube.
- Strong attention to detail and visual consistency.
- Proven experience in a content creation, multimedia, or graphic design role.
- Experience creating visual content as part of multi-channel campaigns (e.g. email, social media, website etc).
- Experience working with brand guidelines and visual identities.
- Understanding of digital content trends, platform specifications, and audience behaviour.
How to Apply
This post is subject to an Occupational Requirement that the post holder is a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010.
Please visit our website to fill out an application form. We would love to see your creativity in action. After we’ve received your application we’ll be in touch asking for a link to your portfolio or examples of your work (graphics, videos, or other creative projects) that you’re most proud of.
The closing date for applications is Friday 26th September, midday. Please note, we will be actively reviewing applications ahead of the closing date and reserve the right to close applications before this date.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Inspire mission and discipleship of children and young people
We are looking for a dynamic team player who is passionate about creating opportunities for children and young people to explore the Bible, respond to Jesus and grow in faith, and who can inspire and equip others to do the same.
Location: Home-based with travel in the Central Region – predominantly covering the area from Nottingham to Coventry.
Important things to note before you apply.
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We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.
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We take Safeguarding seriously. This role will require a Disclosure from the Disclosure & Barring Service and has an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.
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Please note that we do not provide visa sponsorship arrangements so applicants will need to have the right to live and be employed in a permanent job in the UK.
Who we’re looking for
You are someone who loves variety in your work and the fact that no two days are the same. You thrive on building relationships adopting a facilitating approach, coaching, mentoring, equipping, training, and motivating others. You value a blend of face-to-face and online interactions.
You’re a connector with experience in teamwork with diverse groups of people. Your creative mindset, combined with excellent organisational skills, enables you to spot and create opportunities for impact. You love Jesus and are filled with energy and passion for sharing the gospel. You excel with people. You are a confident communicator with experience in training and empowering others. You have the qualities to be an excellent coach and mentor.
If this describes you and you would like to join an organisation with a passion for Christ, sharing the gospel, making disciples and the emerging generation, provides a competitive salary, a generous pension scheme, and other valuable benefits, then read on.
About Scripture Union
You might have heard of us before if you're one of the 1.5 million+ who have attended one of our Christian holidays or missions over the years, or maybe you're one of the 40,000+ subscribers to have used our brilliant devotionals or been stirred by our exceptional bible resources. We've been at this for a fair few years... over 150 to be precise. Over this time, we’ve remained passionate about helping children and young people develop a vibrant faith in Jesus. As our name describes, the radical power of God's word has always been central to our approach.
We still do all the great stuff with resources and holidays, but in the last few years, we have sharpened our vision with a renewed focus to help the ‘95%’ of young people (primary and secondary school age) across the UK who don’t go to church, and had opportunity to hear and respond to the good news of Jesus. We do this through equipping and resourcing the local church, training up volunteers and paid workers from local churches (we call them ‘Faith Guides’) and collaborating with local and national partners across the UK to connect with children and young people and support them on a journey of exploring faith in a way that is relevant and meaningful.
In the last few years we’ve developed a brand new approach to how we do this, it’s simple and incredibly effective, we call it Revealing Jesus, and its making a massive difference. In the last couple of years we’ve trained up nearly 600 Faith Guides across 400+ churches in England and Wales, collectively we’re seeing over 50,000 young people on a journey of exploring the christen faith and responding to an invitation to become followers of Jesus. We have 24 staff organised into four regional teams, and alongside our local and national partners, we’re playing our part in a network of organisations that seeks to reach children and young people in every context, across every town and city across England and Wales. The journey ahead is significant, and we invite you to be a part of it!
Invest in our mission, as we invest in you: Our Benefits:
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23 days holiday + bank holidays + 5 volunteering days
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Up to 12% pension contribution
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Life insurance
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Free Bible Reading Guides
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Enhanced family leave
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A supportive, faith-filled environment where your work has eternal impact
About our team
Like many jobs, you will work with lots of different teams in different contexts. With this role, you will have the benefit of being part of regionally focused team of 7 that is part of our wider movement.
The successful candidate will be a part of our Central Region team of 7 workers who between us work across a region, from Suffolk to Gloucestershire, up to Shropshire, to Lincolnshire. You’ll contribute your expertise in a variety of settings, ranging from urban and suburban and rural areas. You’ll have a brilliant time getting acquainted with this rich tapestry of local and national partners. Across the Central Region, we currently work with over 100 churches and have over 180 faith guides. We’d like to see these numbers grow significantly over the next few years.
Job description: Revealing Jesus Pioneer Scripture Union
You will work in the Central Region multiplying your impact through equipping, empowering and mobilising others in outreach work. You’ll add energy, expertise, direction, and skill to the mix. You’ll recruit, motivate, train, equip, coach and support Faith Guides; you’ll work in partnership with this group as well as leading by example, you will model excellent mission delivery to children and young people aligned with SU’s mission.
Who We're Looking For: Our Ideal Candidate
We're seeking someone who is not just good at what they do, but also deeply passionate about our mission. Here's what we envision in the right person:
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A thoughtful individual who can see the big picture and make smart decisions that genuinely impact our ministry.
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A Champion for Children and Young People: You'll bring a wealth of understanding about working with young people, be a passionate advocate for their faith journey, be excellent at delivering ministry, and be someone who can clearly articulate your vision.
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Inspirational: You'll have a natural ability to connect with people, listen deeply, ask great questions, influence discussions, gently challenge the status quo, and spark new, creative ideas within our networks.
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Self-Motivated Organised and Effective: You're someone who thrives on managing their own work, setting priorities effectively, and skilfully juggling multiple projects.
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A Team Player: You will work effectively as part of the Central Team and also teams across Regional Mission and the movement as a whole.
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Forward-Thinking: You're able to imagine and pursue ambitious, long-term goals with determination.
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Spiritually Open and Grounded: You'll be comfortable and accepting of various Christian traditions, worship styles, and expressions of faith. Crucially, you'll have a growing love and understanding of the Bible.
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Deeply Committed to Faith: You'll have a strong personal commitment to God and live as an active Christian disciple.
As with all our team members, you will also:
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Be a committed Christian who resonates with SU's mission and values, actively participating in a local church community.
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Strive for a strong understanding of the Bible, applying its teachings to your daily life and inspiring others to do the same.
Practical Skills You'll Need:
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You'll be confident and capable in using digital tools including email and Microsoft Office 365 applications (Word, Excel etc.).
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Presentation/training skills
How to Apply
If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, download a copy of the job profile. You will need to upload your CV (2 A4 pages max) and a covering letter (2 A4 pages max) detailing how your skills and experience reflect the Job Profile, via Charity Jobs.
Closing date: 3rd October 2025
Interview date: Thursday 23rd October 2025 (reserve date Friday 24th October)
Interview location: Nottingham (TBC)
ScriptureUnion is a Christian charity that exists to see a new generation of children and young people with their own vibrant, personal faith in Jesus




The client requests no contact from agencies or media sales.