Member services manager jobs

Job Title: Production Supervisor 

Reporting To: Production Unit manager 

Salary Range: £32- 36,000 (FTE) per annum (Dependent on experience) 

Contract Type: Permanent

Location: Felix Food Factory (SE8 5HY)

Hours/Days per week: 37.5 hour per week, 8.5 hours per day (between 8am - 8pm). Monday – Saturday (5 days on, 2 days off). Operating hours to start with for the operation will be Monday - Friday 8am – 6pm. 

Requirements: The Felix Project can only employ applicants who currently have the right to work in the UK. 

About The Felix Project 

The Felix Project is London’s largest food redistribution charity. Our vision is a London where good food is never wasted, and no one goes hungry. We aim to reduce the negative impact food waste has on the environment by working with the food industry to rescue high quality surplus produce, that would otherwise have gone to waste. This food is sorted at one of our four depots or turned into meals in Felix’s Kitchen. It is then distributed to over 1,200 community organisations, such as food banks, homeless shelters and primary schools, all of whom are working within communities across London to feed people experiencing hunger. 

Our Values 

Our values set the tone for our organisational culture and reflects how we do everything at The Felix Project including our recruitment & Selection process.

We solve it differently - We make it happen - We do it together - We do it with heart.

Purpose of the Job  

We are looking for the Production Supervisor to play a key role in our brand-new Production team under project ‘Unit 17’.  

You will be the on the ground senior leading the teams in the daily tasks to be completed, working as the connection between the management team and the team members and volunteers. Working hands on within all the production lines, leading by example and supporting the team across the operation. 

This is an operational role, mainly based on the production floor but with a range of reporting and administrative tasks involved. You will report into the Production Manager and work closely with them on the day to day running of the unit as well as supporting covering their duties when they are away.

You will be supervising and supporting the teams to deliver on each day’s production targets as well as ensuring that all rules and HACCAP plans are followed correctly, providing real time feedback to the management team on any issues and resolutions taken.

More about Unit 17 

In early/mid 2025, we opened our second production facility as part of the Coronation Food Project. The Coronation Food Project was set up to celebrate His Majesty King Charles 75th birthday and seeks to bridge the gap between food waste and food need across the UK. 

We will be taking in surplus food from our supplier network and creating a range of products which have added value and extended shelf life.  A particular focus will be seasonal produce gluts, using ingredients which we may otherwise not be able to redistribute.  

Using four key processes (re-packaging, jarring / preserving, dehydrating and freezing), we will create a range of products which will be used in these three main ways:  

• Distributed to our partner community organisations as ‘ready to eat’ or ‘easy to use’ products for their service users - always delicious, achieving relevant safety standards and meeting the needs of the eventual end user. 

• Used in the East London Central Production Unit (CPU) to support creating Felix Ready Meals.  

• Used in Unit 17 in the creation of other products (for example frozen produce later used to make jarred sauces or preserves) 

A typical day at Unit 17 will likely include planning new product/s based on the ingredients available that day, agreeing relevant food safety requirements and working in line with this, working with the production team and volunteers to prepare, produce and package delicious products, planning for future products and project work.  

Duties and Responsibilities 

Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.  

• Day to day supervision of the operations team, with a hands-on supportive approach 

• Liaising closely with the management team on the targets and goals for each production cycle

• Support in the delivery of all required H&S, Food Safety and HACCAP requirements and reporting on these areas

• Working with all internal stake holders across the departments at the Felix Project 

• Feeding into the reporting and delivery of the units stated KPI’s and production goals

• Ensuring that the equipment is always being used productively and correctly

• Taking a leading role in the training of the staff and volunteer teams

• Responsible for the operational record keeping and due diligence paperwork being used correctly

• Reporting any operational issues or challenges faced in a timely and open manner 

• Ensuring all team members are completing their duties across the operation, including the production space, office spaces, urban farm and any other relevant areas.

Person Specification 

This is a brand new and unique operation and requires someone with experience and an openness to creating and delivering on a new project. Someone who believes in the mission we have as an organisation and wants to put their experience and knowledge into a mission driven project.  We believe in an upbeat and enjoyable working environment but one that is driven to meet our targets and strategic goals.

Whilst previous experience and knowledge within food production is essential, we are looking for someone who wants to grow into the role and be able to develop themselves and their knowledge whilst we develop this new operation.

Essential Criteria 

• Experience within a food production operation or similar

• Comfortable with all relevant aspects of Health & Safety and Food Safety procedures in a food manufacturing environment 

• Previous experience working to and reporting on HACCAP plans 

• Clear eye for detail, team player, enjoys the work they do and a strong work ethic. 

• Strong people skills, a positive attitude and belief in an ethical, equitable and enjoyable working environment.

• Comfortable in working in a fast changing and growing work environment. 

• Strong administrative and organisational skills

• Intermediate computer literacy and strong written and verbal communication skills.

Desirable skills/knowledge relevant to this role  

• Previous experience in the charity or surplus food environment

• Level 3 or higher Food Safety qualified

• Experience in dehydration, pasteurization and food packing

• Experience working with or managing volunteers

• A passion to reduce food waste and reduce food insecurity

• A desire to develop within an innovative environment 

Equity Diversity Inclusion & Belonging 

At The Felix Project, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics. 

Application procedure 

Once you apply you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access you application and make edits. We will only consider applications with both CV and cover letter submitted.

Recruitment timeline 

We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.   

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.

Dedicated to creating social change through music, AudioActive  provides free open-access sessions, workshops, and opportunities  that empower young people in Sussex to explore their talent, find  their voice, and shape their futures. Whether it’s emerging rappers,  producers, or vocalists, AudioActive nurtures raw potential,  providing young people with the tools to turn passion into purpose.  From grassroots sessions to talent development, AudioActive is  where music meets social impact. We are restless, unafraid, and  excited about what we do. 

The Director of Operations is a delivery-focused leadership position  responsible for ensuring AudioActive runs like clockwork. This  role is perfect for someone who thrives on creating order from  complexity, enjoys the satisfaction of well-oiled systems, and takes  pride in operational excellence. You’ll be the backbone that ensures  everything functions seamlessly, allowing our creative teams to  focus on their transformative work with young people. 

As part of the Senior Management Team (SMT), integrity and  discretion in handling sensitive information will be paramount.  Our ideal candidate thrives in a collaborative environment, ready  to contribute to the growth of our organisation. Enthusiasm, a  positive attitude, and a passion for our mission are qualities we  highly value. If you are a proactive starter-finisher with these  attributes and a commitment to making a difference, we invite you  to join our team.

Responsibilities:

LEADERSHIP

• Contribute to ongoing development of the business and strategic plans
• Lead implementation of operational plans and decisions
• Deputise for CEO when required
• Support learning and development of direct reports
• Develop and maintain key stakeholder relationships
• Identify operational development opportunities for the organisation

OPERATIONAL MANAGEMENT

• Lead organisational governance and operational functions
• Develop and maintain operational systems and solutions
• Responsibility for building and asset management
• Ensure compliance with statutory requirements
• Oversee GDPR, insurance, and health and safety protocols
• Implement and maintain quality management systems
• Oversee IT infrastructure and digital systems
• Manage the Trustee Meeting organisation, document generation, trustee communication and administration
• Explore ways to make operations and facilities more environmentally sustainable as Environment Lead
• Ensure environmental considerations are factored into organisational decision making. 

SYSTEMS EXCELLENCE & PROCESS MANAGEMENT

• Design, implement and continuously refine operational workflows and procedures
• Establish and maintain comprehensive process documentation and standard operating procedures
• Conduct regular systems audits to identify inefficiencies and implement improvements
• Working with the Business Analyst, oversee the creation and maintenance of operational dashboards and performance metrics
• Develop fail-safe procedures and contingency planning across all operational areas

HUMAN RESOURCES

• Design, implement and continuously refine operational workflows and procedures
• Establish and maintain comprehensive process documentation and standard operating procedures
• Conduct regular systems audits to identify inefficiencies and implement improvements
• Working with the Business Analyst, oversee the creation and maintenance of operational dashboards and performance metrics
• Develop fail-safe procedures and contingency planning across all operational areas

See attachment for further responsibilities 

Starting Salary: £34,629 - £37,868 (pro rata) This is the full-time amount, and the salary will be prorated based on the hours of the post.

Contract: Permanent

Location: Working from home.

The successful candidate must be able to travel widely around the area covered

Hours: Part time 3 days per week (21 hours per week)

Job Profile

CAFOD’s work in the Catholic community of England and Wales is to inspire and resource Catholics to participate in the Church’s mission to overcome poverty and injustice in partnership with CAFOD.

The main purpose of this role is to inspire and increase the participation in CAFOD’s work of Catholic parishes, schools and the broader Catholic community within the Portsmouth Diocese. CPCs are accountable for delivering CAFOD’s annual participation plans locally across England and Wales. As well as growing the number of parishes and schools participating to address global poverty and express solidarity with our global family, we aim to increase the breadth of their engagement, participation.

This will be accomplished partly by the recruitment and support of a team of committed, inspired and well-resourced volunteers working in parish and school communities to enable and equip Catholics to give, act and pray. The work will also involve meeting important church-based stakeholders, advisers and networks within the diocese to build fruitful and positive relationships.

The post reports to the Community Participation Manager for the East Region (The dioceses of Portsmouth, Arundel and Brighton, Southwark, Brentwood, East Anglia, Westminster, Northampton, Nottingham, Hallam, Leeds, Middlesbrough and Hexham & Newcastle)

The Community Participation Coordinator (CPC) is part of a regional team working across a group of dioceses and whilst having a primary focus on one diocese, is responsible for the results of the regional team plans in relation parishioner and school participation and volunteer recruitment and retention.

The role will be home based, although the post holder will be mobile and flexible to meet volunteers, clergy and other stakeholders and contribute at events as required.

The role requires a willingness to be adaptable to support the work of the regional team, deploying skills, knowledge and at times activity in other parts of the regional team area. This is likely to require some additional travel (which would be reimbursed by CAFOD). The post also requires weekend and evening work for which time off in lieu (toil) can be claimed.

Key Responsibilities

Delivering participation plans

• Share accountability for delivery of annual participation plans for the region (a group of dioceses) with a primary focus on one diocese, and for fundraising, education, campaigns, and other targets, as delineated by the participation plan for the region. It is usually anticipated that the role will have an 80% focus on parish communities and a 20% focus on school communities
• Contribute to the development and delivery of a regional plan across a number of dioceses in support of the annual participation plans and appropriate for local contexts
• Achieve targets for increasing parishioner and children & young people participation primarily through recruitment and retention of volunteers and working with clergy, religious, diocesan and parish advisers and administrators etc.
• Monitor and share information around community participation and recruitment, activity, development and retention of volunteers
• Closely monitor parish participation activity

Managing volunteers

• Be the local volunteer manager in a specific diocese or dioceses
• Hold the relationship with, and coordinate the work of, a number of volunteers in order to achieve the annual participation plan in the region
• Contribute to increasing the number and activity of parish and school volunteers and volunteer co-ordinators in line with the regional team plan
• Contribute to development of volunteering opportunities and volunteer leadership
• Match the offers, skills, experiences and expectations of volunteers with opportunities and needs in relation to CAFOD’s plans for parishioners and children & young people
• Ensure each volunteer is appropriately inducted, briefed, trained and resourced
• Increase and ensure volunteer retention through induction, support, affirmation and effective management of the volunteer throughout their involvement with CAFOD
• Organize and promote volunteer meetings and training opportunities to be delivered either by national programme teams or self or members of her/his regional team
• Ensure volunteer records are accurate and up to date on the database.

Managing relationships

• Build and maintain key relationships including with priests, advisers, school staff and others within a diocese as determined in the regional plan. Be point of contact with the local Bishop.
• Build and maintain effective working relationships with diocesan communications officers and press and be a point of contact for local broadcast and print media, to increase opportunities for Catholics to hear about CAFOD’s work, working with and through media volunteers where possible.

All staff are expected:

• To attend and contribute to regular Team, Group and CAFOD-wide meetings and briefings
• To participate in training and other activities as requested by the line manager
• To work as a supportive member of the team, providing cover for and training of other team members and volunteers as required
• To be accountable for the achievement of objectives set by the line manager

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves responsibility for people who will have contact with children, young people and vulnerable adults and applicants will be subject to specific checks related to safeguarding issues. The post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).

Person Specification

Understanding our context

• A Understanding Catholic identity: detailed and sympathetic knowledge of the life, culture and structure of the Catholic Church in England and Wales, and an ability to work effectively within it; especially an understanding of parish community life
• B Understanding CAFOD: understand, demonstrate and actively support CAFOD’s vision, mission and values and what we aim to achieve.
• C Understanding international development: have an understanding of the nature and causes of world poverty and how it affects different individuals, groups and communities

Working together

• D Managing ourselves:  Strong interpersonal skills including an ability to develop personal relationships quickly and to inspire and convince others.  Ability to be self-motivated and able to work in isolation at times.
• E Working with others: builds positive and fruitful partnerships particularly with volunteers; works effectively as part of a regional team to ensure sharing of good practice and shared workload; being willing and able to help other team members and be helped to achieve delivery of a regional team plan 
• F Communicating: can communicate strongly CAFOD’s vision for community participation and volunteer partnership; share knowledge and information across CAFOD
• G Looking outwards: Collaborates with partners, supporters and donors to achieve the best balance between their objectives and CAFOD’s Mission

Making change happen

• H Managing resources: confident with analysing and using data for planning, monitoring and reporting:  Proven planning, time-management and organisational skills
• I Achieving results: Ability and willingness to focus on achieving results, especially for the delivery of shared regional plans for community participation and income growth
• J Managing our performance:  Ability and willingness to work to targets and achieve results
• K Taking the lead: Motivates others to get things done

Job-specific competencies

• A demonstrable commitment to volunteering and understanding of its potential as a force for change
• Experience of managing multiple stakeholders and relationships to successfully achieve objectives eg with clergy, stakeholders and a wide variety of volunteers.
• Experience of managing volunteers including recruitment, retention, deployment and celebration.

Please click here for a full list of CAFOD’s Staff Benefits

Come and join us and help make a real difference in the lives of the world’s poorest communities.

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures. 

Starting Salary: £34,629 - £37,868 (pro rata) This is the full-time amount, and the salary will be prorated based on the hours of the post.

Contract: Permanent

Location: Working from home.

The successful candidate must be able to travel widely around the area covered

Hours: Part time 3 days per week (21 hours per week)

Job Profile

CAFOD’s work in the Catholic community of England and Wales is to inspire and resource Catholics to participate in the Church’s mission to overcome poverty and injustice in partnership with CAFOD.

The main purpose of this role is to inspire and increase the participation in CAFOD’s work of Catholic parishes, schools and the broader Catholic community within the Plymouth Diocese. CPCs are accountable for delivering CAFOD’s annual participation plans locally across England and Wales. As well as growing the number of parishes and schools participating to address global poverty and express solidarity with our global family, we aim to increase the breadth of their engagement, participation.

This will be accomplished partly by the recruitment and support of a team of committed, inspired and well-resourced volunteers working in parish and school communities to enable and equip Catholics to give, act and pray. The work will also involve meeting important church-based stakeholders, advisers and networks within the diocese to build fruitful and positive relationships.

The post reports to the Community Participation Manager for Wales & West Region (The dioceses of Lancaster, Liverpool, Salford, Shrewsbury, Wrexham, Cardiff-Menevia, Clifton, Birmingham, and Plymouth)

The Community Participation Coordinator (CPC) is part of a regional team working across a group of dioceses and whilst having a primary focus on one diocese, is responsible for the results of the regional team plans in relation parishioner and school participation and volunteer recruitment and retention.

The role will be home based, although the post holder will be mobile and flexible to meet volunteers, clergy and other stakeholders and contribute at events as required.

The role requires a willingness to be adaptable to support the work of the regional team, deploying skills, knowledge and at times activity in other parts of the regional team area. This is likely to require some additional travel (which would be reimbursed by CAFOD). The post also requires weekend and evening work for which time off in lieu (toil) can be claimed.

Key Responsibilities

Delivering participation plans

• Share accountability for delivery of annual participation plans for the region (a group of dioceses) with a primary focus on one diocese, and for fundraising, education, campaigns, and other targets, as delineated by the participation plan for the region. It is usually anticipated that the role will have an 80% focus on parish communities and a 20% focus on school communities
• Contribute to the development and delivery of a regional plan across a number of dioceses in support of the annual participation plans and appropriate for local contexts
• Achieve targets for increasing parishioner and children & young people participation primarily through recruitment and retention of volunteers and working with clergy, religious, diocesan and parish advisers and administrators etc.
• Monitor and share information around community participation and recruitment, activity, development and retention of volunteers
• Closely monitor parish participation activity

Managing volunteers

• Be the local volunteer manager in a specific diocese or dioceses
• Hold the relationship with, and coordinate the work of, a number of volunteers in order to achieve the annual participation plan in the region
• Contribute to increasing the number and activity of parish and school volunteers and volunteer co-ordinators in line with the regional team plan
• Contribute to the development of volunteering opportunities and volunteer leadership
• Match the offers, skills, experiences and expectations of volunteers with opportunities and needs in relation to CAFOD’s plans for parishioners and children & young people
• Ensure each volunteer is appropriately inducted, briefed, trained and resourced
• Increase and ensure volunteer retention through induction, support, affirmation and effective management of the volunteer throughout their involvement with CAFOD
• Organise and promote volunteer meetings and training opportunities to be delivered either by national programme teams or self or members of her/his regional team
• Ensure volunteer records are accurate and up to date on the database.

Managing relationships

• Build and maintain key relationships, including with priests, advisers, school staff and others within a diocese as determined in the regional plan. Be point of contact with the local Bishop.
• Build and maintain effective working relationships with diocesan communications officers and press and be a point of contact for local broadcast and print media, to increase opportunities for Catholics to hear about CAFOD’s work, working with and through media volunteers where possible.

All staff are expected:

• To attend and contribute to regular Team, Group and CAFOD-wide meetings and briefings
• To participate in training and other activities as requested by the line manager
• To work as a supportive member of the team, providing cover for and training of other team members and volunteers as required
• To be accountable for the achievement of objectives set by the line manager

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves responsibility for people who will have contact with children, young people and vulnerable adults and applicants will be subject to specific checks related to safeguarding issues. The post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).

Person Specification

Understanding our context

• A Understanding Catholic identity: detailed and sympathetic knowledge of the life, culture and structure of the Catholic Church in England and Wales, and an ability to work effectively within it; especially an understanding of parish community life
• B Understanding CAFOD: understand, demonstrate and actively support CAFOD’s vision, mission and values and what we aim to achieve.
• C Understanding international development: have an understanding of the nature and causes of world poverty and how it affects different individuals, groups and communities

Working together

• D Managing ourselves:  Strong interpersonal skills including an ability to develop personal relationships quickly and to inspire and convince others.  Ability to be self-motivated and able to work in isolation at times.
• E Working with others: builds positive and fruitful partnerships particularly with volunteers; works effectively as part of a regional team to ensure sharing of good practice and shared workload; being willing and able to help other team members and be helped to achieve delivery of a regional team plan 
• F Communicating: can communicate strongly CAFOD’s vision for community participation and volunteer partnership; share knowledge and information across CAFOD
• G Looking outwards: Collaborates with partners, supporters and donors to achieve the best balance between their objectives and CAFOD’s Mission

Making change happen

• H Managing resources: confident with analysing and using data for planning, monitoring and reporting:  Proven planning, time-management and organisational skills
• I Achieving results: Ability and willingness to focus on achieving results, especially for the delivery of shared regional plans for community participation and income growth
• J Managing our performance: Ability and willingness to work to targets and achieve results
• K Taking the lead: Motivates others to get things done

Job-specific competencies

• A demonstrable commitment to volunteering and understanding of its potential as a force for change
• Experience of managing multiple stakeholders and relationships to successfully achieve objectives eg with clergy, stakeholders and a wide variety of volunteers.
• Experience of managing volunteers, including recruitment, retention, deployment and celebration.

Please click here for a full list of CAFOD’s Staff Benefits

Come and join us and help make a real difference in the lives of the world’s poorest communities.

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures. 

You’re passionate about supporting volunteers and creating a positive experience for those who give their time to make a difference.  You thrive in a role that brings people together and ensures they are set up for success.

As Operations Volunteering Experience Coordinator, you’ll play a key role in ensuring that volunteers in operations-based roles feel valued, prepared, and supported throughout their journey. Working closely with internal teams, you’ll coordinate recruitment, training, and engagement efforts that enhance the volunteer experience and contribute to the smooth running of essential services.

You’ll oversee the flow of volunteers into operations-based roles, ensuring they are matched effectively to support Guide Dogs’ canine, children, and adult services. Working in collaboration with service and volunteering colleagues, you’ll support planning and resource allocation to ensure volunteer programmes align with national and local needs.

By ensuring volunteers receive comprehensive training and induction, you’ll help them build confidence in their roles. You’ll coordinate face-to-face and virtual induction sessions, facilitate ongoing training opportunities, and provide regular communication to ensure volunteers remain engaged and informed.

A key part of your role will involve monitoring and evaluating the volunteer journey, gathering feedback and insights to improve processes and experiences. You’ll manage volunteer data and compliance, ensuring records are accurate and up to date. Additionally, you’ll support the recognition and celebration of volunteers, helping to coordinate award events and initiatives that highlight the incredible contributions of those who give their time.

To excel in this role, you’ll have experience managing and supporting volunteers, ensuring they have a positive and rewarding experience. You’ll be confident in advising on best practices and processes, with the ability to build strong relationships across different teams.  You'll need to be adaptable, self-motivated, and comfortable working both independently and as part of a wider team, using technology to stay connected.

Experience with volunteer management systems, CRM databases (such as Salesforce), and Microsoft Office will be beneficial. A strong understanding of GDPR, safeguarding principles, and best practices in equality, diversity, and inclusion is also essential.

Strong organisation and communication skills will be key, as well as the ability to problem-solve and handle enquiries efficiently. Whether facilitating training, providing advice, or coordinating new volunteer initiatives, you’ll bring a solutions-focused approach to ensure volunteers feel engaged, valued, and equipped for success.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

This role will be based from our Reading site a minimum of 3-days per week with the remainder of the week working from home, there will be an occasional requirement to travel to our Cardiff site. This is a full time position working 35 hours per week, Monday to Friday.

For high volumes of applications, we reserve the right to close adverts earlier than advertised.

About Us

Further details on the full role are attached below. When you are ready to apply, submit an online application form via our careers website.

If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page.

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. 

As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Every day is different at Guide Dogs. And no person with sight loss is the same. We work side by side, on our sites and in the community, in schools and on our streets, supporting people to live the life they choose. Our staff therefore also work in different ways to support the delivery of our life changing work.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

Job Summary

Location : Requirement to attend our sites in Basildon, Harlow and Thurrock if required and to team meetings quarterly.

Type: Remote

Salary: £48,000.00 per annum

Hours :  37.5 hours per week

Term: Permanent

Main Responsibilities:

Leadership

1. As a member of the Operational Leadership Team and wider Senior Leadership Team, work collaboratively and take collective responsibility for the strategic management and leadership of the organisation.

2. Work closely with the CEO, Treasurer and Board of Trustees to facilitate good governance and risk management.

3. Manage, maintain and develop all financial systems and control; increasing their impact and quality, and implementing best practices in financial management.

4. To supervise finance assistants and ensure that they are adhering to financial code of practices.

Financial Management

1. Lead and manage all aspects of the financial cycle, including budgeting, forecasting, fixed asset management, reserves & designated fund management and financial reporting.

2. Work with HR & Payroll Officer to manage and retain oversight of the day to day financial operations, including accounts payable, accounts receivable, banking and general ledger maintenance, including the reconciliation of petty cash, credit cards and all bank accounts on a monthly basis reviewing and approving payment runs and payroll.

3. Work with the CEO and Senior Leadership Team to prepare the annual budgets and forecasts.

4. Lead and manage the provision of regular budget monitoring and reports to budget holders.

5. Assist with the budget preparation for funding bids. Manage, monitor and keep track of any grants, funding or commissioned income, working with relevant managers to provide relevant financial information for inclusion in monitoring reports.

6. Lead and manage the provision of quarterly financial reports to the Board and advise them on financial issues as appropriate

7. Provide insightful financial analysis and reporting to inform and support organisational management, development and decision[1]making, and funding applications across the organisation.

8. Work with the CEO to prepare medium term financial forecasts for the organisation to support strategic decision-making and delivery of strategic priorities.

9. Lead on the audit process and the preparation of year end accounts to trial balance including preparation of the audit file and the closing down of the accounts on our accounting management system to ensure that the organisation is compliant with legal requirements and good practice.

10. To work closely with the CEO, Senior Leadership Team and designated Trustees to advise, review and cost the annual pay award.

11. To provide back-up and holiday cover for the processing of monthly payroll.

12. To work with and support the HR & Payroll Officer in providing payroll information and reconciling payroll monthly.

Governance and compliance

1. Ensure compliance with all relevant financial regulations and reporting requirements (e.g. Companies House, HMRC and the Charity Commission).

2. Attend Trustee Board meetings to report on financial matters, including the identification and management of financial risk, and provide any relevant reports.

3. To support the Trustees, SLT and line managers in managing our finances carefully and within our financial means, through provision of advice, guidance, support and training.

4. To be the main point of contact with external auditors.

5. To ensure that robust financial controls are in place, underpinned by appropriate financial policies and procedures and to ensure that they are adhered to and that the organisation is protected from fraud and error.

Closing date for applications : 21st July 2025

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.​

This is an exciting but critical time to join the team as the charity looks to grow and expand its business development, fundraising and income generation efforts across the organisation. This is an excellent opportunity for a passionate individual with exceptional writing and organisational skills plus an eye for detail, to advance in their fundraising career by supporting our vital work.

Brief role description:

The Fundraising Officer plays an integral role supporting the Fundraising team at the Forces Employment Charity (FEC).

As part of the Marketing, Communication and Fundraising Directorate, and led by the Head of Fundraising and Development, you will research and identify new funding opportunities and support their conversion into long-term relationships. You will be supported by senior members of the fundraising team to create and write high-quality proposals to secure funding, and stewardship reports to demonstrate impact and outcomes to our funders.​

Interested? Want to know more about the Charity? Please visit the Charity website.

Eager to know more the role? Have a look at the Job Description attached.

​What’s in it for you? Check out the Benefits sheet attached.

Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Wednesday 23 July 2025​

​Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

​We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

#LI-DNI

​

​

​

​

​

​

​

​

Join Our Team as an HR Administrator 

Are you an organised, service-driven professional with a heart for people and a passion for purpose? Scripture Union, one of the UK’s most respected children and youth ministry organisations, is looking for a talented HR Administrator to join our team. 

About the role   

We’re Scripture Union (SU), we’re one of the UK’s longest-established children and youth ministry organisations, and we’re looking for a talented Administrator to join our team to support our HR function.

What You'll Do 

• Keep our HR engine running by providing excellent admin support 

• Maintain accurate employee records and databases 

• Help welcome new team members through recruitment and onboarding 

• Support training and policy implementation 

• Champion digital tools to streamline our processes 

• Deliver excellent service in every interaction 

Why Scripture Union 

• Hybrid working (2 days/week in Milton Keynes HQ) 

• Flexible hours (full-time or part-time from 22.5 hours/week) 

• Generous benefits: 23 days holiday + bank holidays + 5 volunteering days, up to 12% pension contribution, life insurance, and enhanced family leave. 

• A supportive, faith-filled environment where your work has eternal impact 

Important things to note before you apply.  

• We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.  

• The Movement takes Safeguarding seriously. This role will require a Disclosure from the Disclosure & Barring Service and has an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.  

Who We're Looking For: Our Ideal Candidate   

We’re seeking someone who is not just good at what they do, but is  passionate about who we are what we do. Here’s what we envision in the right person: 

• Organised and Driven: You thrive on managing your own workload, setting priorities effectively, and juggling multiple projects with grace and precision.

• Deeply Committed to Faith: You have a strong personal commitment to God and live as an active Christian disciple, bringing your faith into your daily work.

• Process-Oriented: You’re always looking for ways to improve systems and processes, making things more efficient and effective.

• Service-Focused: You believe in delivering first-class service to colleagues and stakeholders, ensuring every interaction is handled with care and  professionalism.

• Digitally Savvy: You embrace digital tools and solutions to streamline HR operations and enhance the employee experience. 

Previous experience in HR is not essential as training and support will be provided to gain HR qualifications. 

As with all our team members, you will also:  

• Be a committed Christian who resonates with Scripture Union's mission and values, actively participating in a local church community.   

• Strive for a strong understanding of the Bible, applying its teachings to your daily life and inspiring others to do the same.   

How to Apply  

• If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, download a copy of the job profile. You will need to upload your CV (2 A4 pages max) and a covering letter (2 A4 pages max) detailing how your skills and experience reflect the person specification via Charity Jobs. All screening questions provided as part of your application, must be answered.  

If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, in the first instance please send your CV and a Covering letter via CharityJob.  All screening questions provided as part of your application, must be answered.  

Closing date: 31st July 2025. 

Interview date: 12th August 2025.

Interview location: At our Head Offices in Milton Keynes

We're seeking to recruit a calm and adaptable individual to join the committed and welcoming team at City of Sanctuary Sheffield as the SPRING Support Worker. In this role you will work in the excellent, well-established SPRING team, standing alongside new refugees as they settle in Sheffield.

Your English must be good, and it would be great if you could also speak another relevant language. You will also need very good IT skills and excellent organisational skills.

We particularly welcome applications from people who have personal experience of the asylum system and migration. To support all applicants, a preparation session will be offered by the New Beginnings team at Voluntary Action Sheffield.

To Apply 

To apply, please submit the following:

1. A covering letter (no more than 2 pages long).  In this letter:

• Say why you are applying for the job.

• Tell us how you meet the job requirements detailed in the person specification. Give practical examples of what you have done that meets the requirements.

2. A brief summary of the work and volunteering you have done or a short CV.

3. Name, phone number, and email addresses of two references, at least one of whom can comment on recent work or volunteer experience.

A free preparation session will be run by the New Beginnings team at Voluntary Action Sheffield.  This will be open to anyone applying for the role to learn a bit more about the job and get support with their application.  This session will be at 4pm on Wednesday 30th July at The Sanctuary.

Closing date for applications is Sunday 17th August

Interviews will be held on Monday 25th August

Directorate: Marketing, Education, Events and Membership  
Reports to: Events Manager
Salary range:£26,521 - £33,456, depending on experience
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours over 5 days)

Job Purpose 

BSR events are a key benefit to members and the wider rheumatology community, offering the very latest in science, innovation, research and cases.  

Our events team deliver the award-winning Annual Conference in a hybrid format to c2500 delegates, plus our Case-based Conference, as well as a programme of celebratory awards.  

This role sits within the Events team which is responsible for delivering BSR’s annual conferences and awards. The team of four includes the Head of Events, Events Manager, Digital Events Manager and the Events Executive, who assists in the planning and delivery of our hybrid and in-person events. You will work on a range of areas including registration, logistics, being the main point of contact for delegates, and liaising with venues and suppliers. This is an exciting role for someone looking to get more exposure to different areas of events and working with multiple stakeholders.

Main Responsibilities

• Manage the registration process for BSR conferences, including online booking journey, managing CRM/registration systems, end to end customer service and reporting registration data insights.  
• Work with the Events Manager on the delivery of conference programmes and networking events.  
• Lead on event logistics including awards, abstract poster submissions, Continuing Professional Development (CPD) accreditation, accommodation, travel arrangements and speaker expenses. 
• Champion BSR’s values by leading on Equity, Diversity and Inclusion (EDI) and accessibility for conferences, working with venues and suppliers to ensure a positive experience for attendees.  
• Support the Events Manager and Business Development Manager with sponsor and exhibition deliverables on areas including registration and posters. 
• Manage event and registration enquiries, providing excellent customer service.  
• Support the Digital Events Manager with online conference integrations and data reporting.  
• Input into our event budgets by monitoring progress and providing financial reporting and reconciliation against income and expenditure. 
• Work with the Marketing and Communications team to create digital content to engage our audiences.  
• Support with BSR committee liaison and logistics.  

General 

• Be a core member of the events team by attending and inputting into all planning meetings, venue site visits and delivery of events onsite. 
• Identify and contribute ideas on how to improve processes and ways of working. 
• Undertake any other reasonable duties as required by the Head of Events.

Please note: This role will require travel, overnight stays and weekend work, for example at our conferences (6 day stay). As we are a small team you’ll have the opportunity to get involved in cross-departmental projects, lead or contribute to agile sprint working and support wider business needs. There are other opportunities to get involved with our staff forum or peer group meetings. 

Person Specification

1. Experience of working in events 
2.  Ability to demonstrate understanding of the requirements of events management and customer service elements of the role 
3.  Proven project planning and coordination experience 
4.  Ability to work with databases and use CRM 
5.  Experience of managing delegate registration and event data 
6.  Experience of liaising with venues and suppliers  
7.  Ability to demonstrate use of initiative and innovation to make positive improvements or efficiencies 

About the role

As a key senior member of The Lighthouse team, you will play a vital part in helping people experiencing or at risk of a mental health crisis, in partnership with our mental health nursing and allied health care professional colleagues from Hampshire and Isle of Wight Healthcare NHS Foundation Trust. You will supervise peer staff on shift, as well providing direct support to service users. These posts will involve 4pm-12midnight shifts on a rota basis which will include weekends and bank holidays. Unsocial hours enhancements have been applied in line with the NHS enhancement rates for all hours worked on weekends/bank holidays and after 8pm weekdays.

• Hours: 22.5 hours per week (2 shifts 4pm to 12 midnight) and 1 day 7.5 hours of administrative time per week. 
• Location: Onsite, between Bitterne and Shirley crises centres (Southampton)

About you

You will need to have personal, lived experience of a mental health issue. As well as the confidence and aptitude to supervise and support staff within a busy service, and to calmly and effectively take a lead on day-to-day face to face operations, by implement processes and policies and managing risk whilst supporting people who are distressed and/or in crisis.

About us

We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.

We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.

Benefits 

Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:

• Flexible working to promote a healthy work/life balance
• 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
• Pension plan
• Employee Assistance Programme
• Season ticket and cycle-to-work scheme

If you’re ready to join the fight for mental health, visit our website to find out more and apply.  

Closing date: Tuesday 29 July 2025 (11.59pm)

Interview date: Week commencing Monday 11 August 2025

Posts may be subject to a relevant DBS check.

Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.

Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.

Are you a passionate and proven fundraiser looking for your next big challenge? This is your chance to join a mission-driven team and help transform the lives women and girls who are marginalised and suffering in London

Reporting to our brilliant Business Development Manager and working closely with our Operations Manager, you’ll be a vital member of our charity team, responsible for supporting activity across community and events fundraising. This role will focus on providing exceptional steward-ship for our calendar of community and events fundraising. You’ll build relationships with supporters and help deliver impactful events as well as help grow our income through individual giving.

ABOUT US

Hopscotch works hard to support women and families facing racial and gender inequity in London. We are proudly anti-racist and anti-misogynist. We take our trauma informed practice seriously, both with service users and within the organisation. We also run a successful Homecare service, with Care Workers supporting vulnerable people in south Camden who draw on care.

WHY HOPSCOTCH?

o Great, supportive culture and values, with low turnover and high levels of contentment

o You will want to work in an environment which is inclusive and non-judgemental. It’s a chance to challenge the status quo and not settle for what isn’t working

o You’ll love being a part of a diverse and vibrant team which has positivity, creativity and problem-solving values and where all voices are heard

o Your dedication will have a meaningful impact on the lives of those in need

o Be with an employer who is a signatory of the Employers Domestic Abuse Covenant (EDAC) – a pledge by businesses to support employees who are survivors of violence

o 25 days annual leave for full time employees, increasing after 5 years employment, with additional paid office closure between Christmas and New Year. Hopscotch believes we all deserve quality time to focus on our friends and family and most importantly, ourselves at this time

o Occupational sick leave

o Regular internal supervision and external clinical supervision

The Role 

Fundraising and Impact Coordinator

o Assist in the planning and execution of a diverse range of fundraising applications, events and community initiatives

o Support the management of event logistics, including participant communication, volunteer coordination, and on-the-day activities

o Collaborate with external partners and suppliers to ensure smooth event operations and build strong relationships for future collaboration

o Lead outreach efforts to engage new community partners, such as businesses, promoting fundraising opportunities and supporting their initiatives.

o Lead on generating income through diverse means

o To represent the charity in all spaces - implementing a rolling 12-month plan of meaningful touchpoints to deepen relationships

o Develop and implement a plan to encourage increased giving and recruit new regular donors with personalised cultivation and stewardship

o Serve as the primary point of contact for funders, donors and friends of Hopscotch Women’s Centre, ensuring they receive the information and support needed to maximise their fundraising potential

o Provide timely and effective follow-up communications with stakeholders, ensuring they feel valued and engaged

o Maintaining our CRM database, ensuring accurate records to track communications and data, ensuring compliance with GDPR and data protection laws.

o Work closely with Finance colleagues to process donations, Gift Aid and matched funding claims, ensuring this income is processed and recorded accurately

o Manage the distribution of supporter resources, conduct stock checks for fundraising materials and ensure an organised work environment for all fundraising assets

o Create engaging materials (posters, leaflets, stories etc), working closely with our social media lead on content

o Produce impact reports and collate information for reporting to funders and to support fundraising initiatives and grant applications

o Work collaboratively with the wider team, to support their work whilst deepening an understanding of our services

o Support the CEO and Operations Manager with ad hoc projects, activities, and any high-priority tasks to contribute to overall team objectives

o Any other duties as required by the Business Development Manager

Values, Behaviours & Competencies

o Committed to the Vision and Mission of Hopscotch, ensuring our service-user voices are centred in all fundraising and impact gathering

o Feminist in understanding ‘Violence against Women and Girls’

o Committed to fostering innovation and continuous improvement in working practice

o Flexible and open to new challenges, ideas and experiences, and able to be self-reflective

o Committed to understanding diversity and ensuring anti-discriminatory practice is applied in all forms of our work

o Non-judgemental with a commitment to self-care within the team

o Collaborative, building relationships with internal and external partners

Knowledge, Experience and Skills

o Experience of working within the charity sector with fundraising and impact gathering and presentation

o Profound understanding of the issues facing marginalised Londoners, particularly women, from ethnically minoritised communities

o Experience working with minoritised Global Majority women and a diverse staff team applying anti-discriminatory practice

o A resilient and assertive approach to reaching out and building trust and positive relationships with funders, donors and other stakeholders

o Awareness of the intersectionality affecting our service users and how to speak confidently about this to funders, donors and other stakeholders

o Ability to provide solution focused work environment through the ebbs and flows of fundraising

o Ability to advocate successfully for the charity in all spaces

o Ability to critically reflect on own practice and performance and make use of clinical supervision

o Excellent organisational and IT skills including the ability to be self-servicing, use relevant IT packages and maintain an efficient case recording and data reporting system

o Excellent written and verbal communication skills

Our ideal candidate will have experience of working in a fundraising or similar role.

You'll have strong written and verbal communication skills to write engaging and inspiring content and messaging. Having an ability to empathise and communicate effectively about our work is key. If you like the sound of our role then this could your opportunity to join a women’s charity with great credibility and big ambitions as we broaden our reach and significantly increase our impact

We would love to hear from you

Please send your CV and cover letter – or ask us any questions.

Thanks and good luck!

We are seeking a compassionate, highly organised individual to lead and coordinate the delivery of Bramber Bakehouse’s transformative Baking, Wellbeing and Life Skills Programme. This vital role ensures the smooth running of the full programme pathway, from referral through to graduation, for women who have experienced abuse, exploitation and/or displacement.

You’ll work closely with a small, dedicated team including professional facilitators and volunteers to deliver high-quality, trauma-informed weekly sessions. Your responsibilities will span coordination, safeguarding, referral processes, volunteer support and monitoring and evaluation. This is a varied and dynamic role that blends project management, people support, logistics and partnership working - all rooted in our mission to empower and support the women we work with.

Key Responsibilities 

Programme Coordination

• Lead and coordinate the Baking, Wellbeing, and Life Skills Programme, ensuring alignment with Bramber Bakehouse’s mission, vision, values, and theory of change.
• Oversee and support the team, working closely with the baking and wellbeing facilitators and volunteers to deliver the programme to a high standard.
• Ensure the programme pathway, from referral to graduation, runs smoothly, creating a welcoming and safe environment for every woman attending.
• Identify and escalate safeguarding concerns to the Service Manager, in accordance with Bramber Bakehouse’s policies and procedures.
• Ensure the programme is delivered within a person centred and trauma informed approach.
• Have oversight of the established programme curriculum and improvements to it.
• Have thorough knowledge of the wellbeing and life skills workshop materials, and provide session cover for the wellbeing facilitator when needed.
• Oversee the physical set-up and pack down of each programme session, in line with location risk assessments and hygiene standards.
• Lead logistics and forward planning for yearly programme cycles with location partners.
• Support early identification of progression pathways, working with and handing over to the Progression Programmes Lead.
• Coordinate data collection, entry, and analysis to monitor and evaluate the programme, sharing insights and development actions with the team and Service Manager.
• Attend team days, contributing to reflection, planning and development of the overall organisation. 

Referral Process

• Coordinate and administer the referral process, coordinating its launch, reviewing and assessing applications and handling follow-up communications with referrers and applicants.
• Working with the Service Manager, identify the support needs of applicants and, carry out individual risk assessments.
• Arrange and complete applicant interviews (with the Service Manager), preparing applicants for the programme.
• Where required, sensitively communicate with referrers and applicants when a woman is not ready to attend the programme.
• Administer the programme waiting list.

Referral Partners

• Ensure good communication and ongoing partnership working with new and existing organisations referring women into the programme.
• Periodically, attend in person Bramber Bakehouse Open House events to promote the programme.
• Deliver online Open House sessions for referrers.
• If and when capacity allows, network with new potential referral partners. 

Volunteer Coordination and Support 

• Support volunteers during the programme sessions.
• Provide group and, if needed, one to one supervision meetings for volunteers.
• Work with the Service Manager to recruit volunteers when required.
• Deliver pre-existing volunteer induction training.
• Ensure volunteers who move on have a good ending to their time with Bramber Bakehouse and an opportunity to give feedback about their experiences. This includes collecting exit survey responses.

Programme Administration

• Be the main point of contact and liaison for students attending the baking, wellbeing & life skill programme.
• Organise student travel, getting to and from the programme.
• Working with the programme facilitators, prepare session materials according to the needs of the group.
• Facilitate each programme session debrief, keeping clear notes and following up on actions.
• Monitor and record the progression of students during the programme.
• Prepare agendas for, and keep clear notes of, pre and post programme planning meetings.
• Tracking and completing follow up actions.
• Provide some admin support for the baking facilitator (you do not need to have experience of baking and will not be required to demonstrate any baking skills).
• Ensure location risk assessments are reviewed and up to date (or completed for new locations).
• Follow up with students who have expressed an interest in sharing the story of their programme experience.
• Support with the integration of a new CRM

Personal Specification

Essential experience & skills

• Experience coordinating programmes, preferably in a charity or social enterprise setting.
• Strong organisational and project management skills, with the ability to independently plan, prioritise and manage multiple tasks efficiently.
• Experience working collaboratively with diverse teams, including facilitators and volunteers.
• Confident in handling referrals, assessments and safeguarding processes.
• Able to collect, monitor, evaluate and report on key data & metrics.
• Excellent communication skills, both written and verbal, for liaising with participants, partners, volunteers, and team members.
• Able to work both collaboratively and independently.
• Awareness of safeguarding principles - ability to identify and escalate concerns appropriately.
• Comfortable using IT tools and CRM systems for administration and record-keeping.
• Experience of keeping to professional boundaries. 

Desirable experience and skills 

• Understanding of trauma-informed and person-centred approaches, ideally with experience working with vulnerable women or survivors of abuse and displacement.
• Lived past experience of abuse, exploitation and/or displacement

Personal attributes

• Commitment to Bramber Bakehouse’s mission, vision, values and theory of change.
• Flexible and adaptable, comfortable working in a small charity environment where roles and processes are evolving.
• Self-motivated with the ability to work independently and take initiative.
• Collaborative team player, contributing positively and supporting others as needed.
• Resilient and calm under pressure, with a strong problem-solving mindset.
• Warm, empathetic and approachable, with a genuine commitment to supporting and empowering women.
• Willingness to attend in-person meetings and events at the Eastbourne office.
• Female* 

*Due to the sensitive nature of our programmes, we only accept female applications for all roles directly supporting female survivors. 

All roles directly supporting women survivors will require a DBS check and mandatory safeguarding training prior to the role commencing.

No baking skills required — confident in supporting facilitators without needing to deliver baking content.

A note of working in a small charity

Bramber Bakehouse is a small charity with a big heart. Like many grassroots organisations, we are still building systems and processes as we grow, learn and adapt. This means we are looking for someone who thrives in a flexible, evolving environment.

You’ll need to be comfortable wearing many hats, contributing to collaborative thinking and stepping in to support others when needed. If you enjoy a mixture of autonomy, teamwork and being part of a hands-on, learning-focused culture, we’d love to work with you.

FareShare GM redistributed an amazing 1,929 tonnes of surplus food to 306 community groups, supplying 4.6 million meals to those in need in 2023/24.  In June 2025, we distributed 207 tonnes of food or the equivalent of 494,680 meals to our beneficiaries. 

Working with FareShare UK, we help unlock good food from a wide variety of national and local food suppliers, food that otherwise would have gone in the bin.  We support diverse groups including those catering to the elderly, young families, the BAME community, disabled individuals and those facing homelessness or other forms of poverty.

It’s a busy operation with a lot of moving parts: you’ll take ownership for the smooth running of the Allocations office, supervising the safe distribution of surplus food to our Community Food Members by staff and volunteers.  By working closely with the Warehouse team and delivery drivers, you’ll help ensure timely, accurate and food safe compliant deliveries and collections, optimising our income whilst minimising food waste.

To be a success in this role, you’ll need to have experience in a busy office or operational environment, great communication skills, and experience supervising and motivating staff.  You can adapt to regularly changing priorities, are happy to get involved where needed and constantly review daily targets to keep the team on track.  Ideally you’ll have some experience with volunteers (or have volunteering experience yourself), and/or in the not for profit sector working with disadvantaged groups. 

We support a wide range of community groups as well as a large number of volunteers who donate their time to support our operation, so you are someone who relates positively to people from a range of backgrounds, skill levels, and levels of motivation.