Member support officer jobs in canary wharf, greater london

Do you have a passion for supporting carers and making a real difference? Are you looking for a rewarding new role in a small, local charity?

Join the Carers’ Hub team and make a lasting difference to the lives of unpaid carers in Lambeth. This is an opportunity to manage a talented and dedicated team as we enter the next phase of our development.

The Adult Carers Team Leader reports directly to the Operations Manager and is responsible for leading and managing the Adult Carers team. 

You will provide leadership and stability to the Adult Carers staff team, by line managing, coaching and supporting employees to create a happy, productive work environment. You will work within the Adult Carers team to deliver an engaging, accessible range of peer support groups, social activities and one to one support, working to targets and budget, ensuring timely and accurate reporting to funders.

This role requires you to work collaboratively with carers and professionals to meet carers’ needs and shape the service, building and maintaining strong partnerships to do so. You will support our wider organisational objectives and help out with events, communications and other ad hoc work.

About us

Carers’ Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough with 1-1 and peer support, signposting, monthly forums, training, workshops and social activities. We are a charity with ambition, a big heart, and an outsized impact.

As the Adult Carers Team Leader you must be:

• Available to work between 9am and 5pm Monday to Friday (with regular evening and occasional weekend work)

• Skilled at using IT, including Google Suite and Zoom.

• Experienced working with vulnerable adults and those with complex needs.

• Willing to travel within Lambeth

• Willing to undergo a Disclosure and Barring Service check
   

What can we offer you?

• Professional development, induction, ongoing training and support

• Hybrid working

• Permanent contract

• Holiday pay and pension

• Travel reimbursed

Closing date: 9am Tuesday 17th June

Interviews: Monday 23rd June

The Organisation:
The Hardman Trust is the only charity in England, Wales and Scotland focusing on the unique needs of people on long term sentences.
People facing decades of prison time often completely lose connection with their family and friends on the outside. Depending on the prison, there may be limited access to rehabilitative programmes and educational courses until later in the sentence. It can be hard to maintain hope, and direction, or create meaningful plans for the future.
People leaving prison after 10 years will have different needs to those leaving after 10 months. The world has changed – there are different habits and new social norms. Prices have gone up, technology has evolved, neighbourhoods look different, and the workplace has changed. It takes time to adjust.

To find out more about The Hardman Trust, visit our website.

The Role:
The Hardman Trust is at an exciting point in its development as it celebrates the arrival of its new team, the realisation of its first ever organisational strategy and looks forward to the next phase of its journey.
Our successful multi-year applications to the Lottery (Reaching Communities), City Bridge Trust and Bromley Trust means we will continue to be part-funded by them until 2027. Deeply rooted in the criminal justice sector, we plan to develop further our programme of support for those on long sentences both within and, we hope, beyond prison too; we aim to extend the reach and deepen the impact of our support and grants; and attract new partnerships with funders and like-minded third sector organisations. Last year we completed a merger with another charity which has expanded our reach and capacity.

Person Specification:
You will bring the following skills and experience to the role:

• Demonstrable senior leadership and management experience
• Proven experience of strategic planning, financial and human resources management
• Experience of managing organisational budgets and maximising resources
• Understanding of funding applications as well as knowledge and experience of generating funds from a variety of sources
• Experience of troubleshooting, decision making and resolving problems creatively
• Understanding the prison environment and its challenges.
• Understanding and practical knowledge of the funding landscape in the UK
• Demonstrable business experience and financial acumen
• Excellent interpersonal, relationship building and networking skills
• Instinct for and experience of the principles and practice of partnership working
• Considerable skill at articulating information both verbally and in writing with authenticity, impact and enthusiasm
• Experience of working in the charitable sector

Please download our Candidate Information Pack for the person specification and more information on the role.

How to Apply
If you would like to apply for this fantastic opportunity, please provide the following with your application:

• An up-to-date CV
• A supporting statement of no more than 2 sides of A4, outlining your experience, motivations and suitability for the role.

All applications are being handled by our recruitment partner, Russam. All applications should be uploaded via the Russam website. 

If you have any difficulty uploading your application or if you would like to have an informal and confidential discussion about the role, please contact Melissa Baxter - Managing Partner, Charities.

Application Closing Date: Monday 9 June 2025
Interviews with The Hardman Trust: 
First interviews (online): 23 and 30 June 2025  
Second interviews (in-person in central London): 4 July 2025

                                                                          Do you have experience in compliance and/or regulation?
                                                                              Are you looking to elevate healthcare standards?
  
Role: Compliance Officer 
Organisation Type: Established Professional Body 
Salary: £35,000 - £41,000
Working Arrangements: Hybrid (mostly home working) 
Location: London 
Employment Type: Permanent 
Working Hours: Full-time
 
About the role:
 
As the Compliance Officer, you will be an integral part of the membership services team, providing invaluable advice and support on regulatory and compliance matters. This role is perfect for someone who thrives on navigating complex compliance regulations and is passionate about making a tangible difference in sectors.
 
Main responsibilities of the role include:
 

• Delivering day-to-day compliance advice to members in an accessible and practical manner.
• Monitoring changes in regulations, business standards, and sector guidance.
• Collaborating with membership and policy teams to ensure a cohesive approach to support.
• Drafting and maintaining up-to-date resources and guidance documents.
• Identifying recurring compliance issues and escalating them for further review.
• Developing and delivering briefings or training to enhance understanding of obligations.
• Supporting the wider team in responding to consultations and government proposals.
• Attending sector and regulatory meetings to stay informed and represent member interests.

 
To be considered for the role you will have the following skills, knowledge, and experience:
 

• Demonstrable experience in compliance, regulation, or governance
• Excellent written and verbal communication skills, ability to simplify complex information.
• Confidence in providing advice to a diverse range of stakeholders.
• High attention to detail and strong organisational skills.
• Ability to analyse regulatory documents and draft practical, member-facing materials.
• Experience working with or in a membership organisation, professional body, or regulated setting.
• Proficiency in Microsoft Office and compliance-related software.

 
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
 
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The purpose of this role is to raise the profile of the services and impact of Sobus, and the wider VCS community in Hammersmith & Fulham.  The Marketing and Social Media Officer will be responsible for capturing, on a weekly basis, high quality, insightful and inspiring media from Sobus services and projects, together with regular showcasing of local VCS services and achievements.  The role offers flexibility to accommodate the needs of the individual as far as is reasonably practicable with regard to the needs of the organisation.

Responsibilities:

1. Content creation:Capture and develop compelling content for marketing materials, including social media posts, website copy, blog posts, newsletters and other promotional materials to create content that showcases Sobus’s services, successes and impact, and that of the wider VCS community. 
2. Utlise various channels, including social media, email marketing, newsletters and traditional advertising to reach and engage with the community.
3. Maintain and update our website and social media accounts
4. Develop Marketing Campaigns: create and execute marketing campaigns to raise awareness of Sobus and the wider VCS community.
5. Event promotion: Support the planning and promotion of outreach and funding events, and other events hosted by Sobus and our partners

Person specification/required experience

· Proven experience in media capture, marketing, public relations or related fields

· A regular and dynamic user of, and proven experience and proficiency in social media management, content creation and digital marketing tools.

• Excellent written and verbal communication skills, with the ability to craft compelling messages and narratives
• Strong interpersonal skills and the ability to build relationships with media and social media contacts, stakeholders and community members
• Creative thinker with the ability to develop innovative marketing strategies and campaigs
• Basic knowledge of PR best practice, media relations and event promotion strategies.

The People’s Empowerment Alliance for Custom House (PEACH) is dedicated to empowering its members and improving local conditions through collective action. Through building collective resident power in Newham, PEACH has secured huge wins, including 60% rent reductions for 250 temporary tenant households and a £300k rent arrears amnesty.

With over 300 members and 12 years of experience, we are poised to expand our impact and establish a lasting Community Union, sharing our wealth of knowledge with communities all over the UK. 

Our Community Organiser plays a crucial role in contributing to our ongoing Permanent, Safe Homes Now campaign, which aims to set a precedent for housing reform nationwide. Our mission is to drive meaningful change and empower communities facing social injustice across the UK.

As part of our team, you'll contribute to expanding and strengthening PEACH's membership and influence. This involves planning and executing strategic campaigns collaboratively, which aim to address key issues our members face. You'll also oversee project delivery, monitor progress and report on outcomes, and communicate successes and best practices. In this collaborative environment, you'll work with team members to shape PEACH's organising strategy, foster organisational growth, and support decision-making on future directions.

The Ideal individual will have prior community organising experience (paid or voluntary), with a deep understanding and experience of collective action's transformative potential. You will have a solid understanding of the political landscape with an underlying community organising mentality. You will be comfortable knocking on doors and moving people to act within their capacity, whilst presenting an empathetic and understanding nature.

Job Description: :

● To support the Custom House and Canning Town community to grow and develop, working with them to build their sense of belonging, community pride and spirit. 

● To listen to local people, to support them to develop power to act together for the common good and help them act on the local issues that are important to them.

● Contribute to developing PEACH's collective power as a Community Union in collaboration with members, Steering Group, Trustees/Directors, and fellow staff members. Oversee the execution of this strategy.

● Cultivate a thriving organising culture at PEACH by training members and staff in community organising methods, continually learning and reflecting on organising practices, and refining the PEACH organising model, including creating training materials.

● Build strong, transformative relationships with new and existing PEACH members through door-knocking and relational 1 to 1’s.

● Identify community leaders, nurture members' leadership skills, and foster strong teams. Challenge and support members/teams to acquire new skills, take on new tasks and take ownership of the organisation and its projects/campaigns.

● Identify organising issues with members, develop effective campaign strategies, and support members in taking collective action and in building community cohesion. 

● Lead negotiation strategies with key stakeholders.

● Organise and facilitate engaging, accessible meetings, training sessions, and events with members and the PEACH staff team, as well as meeting turnout targets.

● Cultivate productive relationships with relevant stakeholders such as workers of other organisations, journalists, councillors, council officers, and researchers.

● Stay informed about the policy framework and power landscape relevant to the campaigns /organisation and translate key information into accessible resources.

● Read reports, council documents, and press articles

● Manage and develop agreed projects within budget, ensuring progress and goals are met through effective administration, planning, and management.

● Monitor and evaluate PEACH's work, tracking organising activity and successes, integrating learnings into practices, and ensuring well-distributed resources.

● Maintain clear and concise records relating to the role.

● Scope and develop new projects that address members’ interests and community issues, working collaboratively with staff and members.

● Support fundraising efforts by contributing to funding applications and funder reports as required.

● Support strategic decision-making by providing reports about projects and key issues, both written and verbal, to PEACH’s directors, Steering Group, and Office Manager.

● Collaborate within the staff team to foster a supportive, productive, and sustainable work culture. Offer constructive feedback, share ideas, distribute workload according to capacities, maintain healthy work boundaries and be accountable.

Person Specification:

Releavnt expereince:

● GCSE English and Maths, or equivalent

● Further education: A- levels/ BTEC level 3 or equivalent 

● A successful track record of working or volunteering for organisations that have charitable aims or complete community work

● A successful track record of using community organising or trade union organising methods to win (paid or unpaid) 

Skills:

● Strong communication and listening skills with the ability to engage and build positive relationships with people from a wide range of backgrounds.

● Understanding of Community Organising as a method for bringing about change

● Ability to conduct honest and constructive working relationships, operating with integrity

● Workable knowledge of the Political Landscape

● Ability to inspire and motivate people to participate and act

● Strong work ethic with the ability to work effectively autonomously

● Knowledge of issues likely to affect the communities living in Custom House, Newham and/or London

● Ability to navigate conflict and facilitate difficult conversations in a generative, transformative way 

Personal Attributes: 

● Proactive and self-motivated with efficient workload management.

● Team player, willing to collaborate and contribute to the community vision.

● Self-awareness, sound judgement in decision-making, ability to seek advice and involve others as needed and receive feedback constructively.

● Passion for social justice and the values of PEACH

● An empathetic nature with the ability to understand complex and deeply rooted issues.

● A willingness to work flexibly during busy periods.

● Ability to work evenings/weekends.

Salary £27,000 - £31,000 per annum - subject to skills and experience 

Hours of work 37.5 hours a week over five days

Base Hybrid working for the foreseeable future with regular attendance to the office, Pears Building, Pond                                       Street, London, NW3 2PP:

                                    o Tuesday to Thursday must be in our office

                                    o Monday and Friday can be worked from home

The role

As the breadth and volume of our fundraising activity has grown over the last couple of years, an opportunity has arisen for a detail orientated and enthusiastic individual to join our database team. This role will be line managed by the Database Manager, with a dotted line to the Senior Database Officer to ensure the smooth running of our income processing activity, making a significant impact for the charity, and enabling excellent supporter care.

The team

Our dynamic fundraising department are preparing for an ambitious multimillion-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital. We pride ourselves on being a supporter focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.

Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives:

- Our Public Fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges. Our Philanthropy and Campaign teams builds relationships with individual philanthropists, trusts, foundations, and corporate organisations which give, or have potential to give, £10,000 to the charity each year. They lead major appeal activity for the charity, currently focused on our exciting cancer campaign which is due to launch in 2025.

- Our database team sit within Fundraising, with their work underpinning and supporting the entire department.

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.

The recruitment process

To apply for this post, send your:

- CV (please include your last employer and dates of employment)

- Cover letter addressing how you meet the criteria set out in the job description and person specification.

Please note, that applications submitted without a cover letter may not be considered for this role.

Closing date for application: 2 June 2025, 12 noon.

Interview date: 10 June 2025

Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.

- You must be eligible to work in the UK

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. 

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.

About Lumos

Lumos is an international children’s charity founded in 2005 by the author J.K. Rowling to end the harmful practice of institutionalisation of children. Lumos’s mission is to fight for every child’s right to a family by transforming care systems around the world.  Our vision is for all children to grow up in safe and loving families. 

Despite clear evidence of the harms of institutionalisation, an estimated 5.4 million children worldwide continue to live in institutions. Separated from their families and communities, these children are deprived of the love, attention and opportunities they need to thrive. Our three-pronged approach is to prevent family separation, to protect children and to promote care reform. We’ve made important progress in closing harmful institutions and reuniting children with their families. And where children are unable to live with their birth families, we promote alternative family-based care, such as kinship care and quality foster care.  Thanks to our tireless efforts alongside many other champions of care reform, the harms of institutionalisation are now more widely understood. A global movement is underway and the UN, the EU and some large development agencies have joined individual countries in pledging to change how they care for vulnerable children.  We are committed to ensuring that global policy commitments are translated into local action, leading to sustainable change for vulnerable children.

JOB PURPOSE

This is an exciting opportunity for a proactive and organised operations professional to play a key role in strengthening the systems, processes and projects that will underpin our 10-year ambition. The Fundraising Operations Officer will help drive improvements in how the Fundraising team manages data, reporting and income tracking. The role supports the smooth running of Fundraising operations by improving and maintaining systems, processes and administrative functions, ensuring the global team runs smoothly and efficiently.

This is a newly established role that will offer hands-on experience in project coordination, risk escalation and CRM management, and will support you to develop technical and strategic skills in an international fundraising environment. Working closely with teams across Lumos, you’ll be part of an ambitious, values-led organisation where collaboration and continuous improvement are at the heart of what we do.

KEY OBJECTIVES

Operational Oversight

• Oversee day-to-day Fundraising operations, ensuring compliance with regulatory requirements, e.g. GDPR and IATI, across all relevant jurisdictions
• When needed, coordinate process improvement initiatives that support Fundraising delivery and create efficiencies, ensuring they work alongside those already used within Lumos
• Manage back-office functions for recruitment, inductions of new starters in the Fundraising team, and management of contractors and other suppliers as appropriate
• Provide operational support for events, including managing guest lists, monitoring expenditure, helping with venue logistics and on-the-day activities
• Help maintain and improve internal systems and team documentation (e.g., on SharePoint)
• Support the drafting of Fundraising policies, procedures and systems used by the organisation
• Maintain records of Gift Aid declarations and support the quarterly claims process

Salesforce Administration

• Act as our day-to-day administrator for our Salesforce database
• Manage the process of recording and reporting on information from Salesforce, maintaining accurate donor and income data, and ensuring up-to-date and consistent record keeping
• Take the lead on running selections and reports to support fundraising activity
• As needed, provide basic training and guidance about Salesforce for the team
• Work with the Finance team to reconcile donations recorded on Salesforce with their records

Information Management

• Support the Director of Fundraising with financial planning, forecasting, and scenario analysis to inform key strategic decisions.
• Deliver accurate and timely income and activity reporting to key stakeholders, including the Chief Executive, Trustees and the Fundraising Committee and to share with external agencies such as the Fundraising Regulator.
• Maintain the risk register, ensuring it reflects activity and can be used as a tool by the Director of Fundraising and Chief Executive

Fundraising Support

• Provide administrative and coordination support for fundraising campaigns, appeals and events
• Assist with donor stewardship, including thank-you letters and donor communications
• Respond to enquiries via the Fundraising inbox, social media or post
• Support scheduling and coordination of Fundraising meetings and cross-team projects
• Collaborate across the organisation to ensure fundraising needs are integrated and aligned

Safeguarding

Lumos is committed to ensuring the safety and protection of children, adults at risk and the wider communities in which we work. All staff and associates must:

• Carry out all duties with an awareness and understanding of the Safeguarding requirements within the area of responsibility.
• Ensure work complies with all safeguarding policies and procedures
• Ensure the that their behaviours and actions support the safeguarding of children, adults at risk and others and are in line with Lumos policies relating to conduct.

This is an exciting opportunity for a highly organised and proactive individual to join our Individual Giving team as the Individual Giving Assistant – Supporter Acquisition.

This role will play a key part in supporting the recruitment of new supporters to the Charity through a range of direct marketing channels and propositions. The post-holder will provide vital administrative support, help deliver campaigns, ensure excellent supporter care, and play an important role in front-of-house operations at both our Chelsea and Sutton offices.

This is a fantastic opportunity for someone looking to start or grow their career in fundraising and gain hands-on experience in a fast-paced, ambitious, and supportive team.

About us

The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. From funding state-of-the-art equipment and groundbreaking research, to creating the very best patient environments, we will never stop looking for ways to improve the lives of people affected by cancer.

About the role

You’ll be responsible for:

• Delivering first-class supporter care to new donors, helping ensure a positive and lasting first impression.
• Supporting the planning and delivery of supporter acquisition campaigns, including proofreading, briefing materials, and coordinating timelines.
• Helping with campaign reporting, KPI tracking, and budget administration.
• Providing regular front-of-house support including managing supporter queries by phone, email, and in person at Chelsea and Sutton.
• Working collaboratively with colleagues across the organisation to ensure seamless donor journeys and data accuracy.

For more details, you can download the full job description below.

 Job Title: Governance Officer

 Salary: £36,260.00 Inclusive of OLW and Market Supplement of £2,784 Band E level 3

 Location:   Gilwell Park (Hybrid), Chingford, London. Yes with Tuesday/ Wednesday as office days

 Contract Type: Permanent

 Working Hours: 35 hours per week

The Governance Team manages the effective operation of The Scout Association’s Board of Trustees and its sub-Committees. Our Governance Officers have a key role in the management of these and the production of the documentation required to facilitate each meeting.

We are looking for a highly organised and competent individual who has good experience of minute taking at Board and Committee level, and who is keen to broaden their knowledge in the third sector and in the company secretarial profession. You’ll have a keen eye for detail and confidence and sensitivity to manage strategic level information in a professional manner.

Time management will be key in ensuring you are fully prepared for the committee cycle which includes agenda preparation, in consultation with the Chair and key staff support, collation and distribution of papers, taking minutes at the meetings and sharing agreed actions with Committee members.

You’ll be expected to provide ongoing support to the Chair of the Board, including diary management, and support to our trustees, including ad hoc enquiries, inductions, arranging appraisals and booking accommodation.

As a volunteer led organisation, The Scout Association holds Board meetings at weekends and Committee meetings during normal office hours (between 9am and 5pm) as well as some in the evening and at weekends. Reasonable notice will be given when required to attend these meetings.

Governing Documents and Events

The Governance Team also manage the Association’s Policy, Organisation and Rules (POR) document which needs careful scrutiny and annual updates in line with changes to legislation and operationally within the movement.

Working with the Governance Manager, the Governance Officer is responsible for providing statistical reports on a quarterly basis for the Board.

Key Responsibilities:

• Supporting the Company Secretary and Governance Manager with effective management of the Committees serviced by the Governance Team. This includes being aware of agenda items prior to each meeting to mitigate any potential issues that may arise. 
• Taking the minutes of agreed Committee and Board meetings and producing a set of minutes for approval within agreed time period.

Skills and abilities:

• Proven competence in this type of role
• Experience of working with trustees and volunteers
• Excellent minute taking skills
• Able to communicate effectively and professionally with people at all levels in the organisation

Benefits:

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• 28 days holiday and going up to 32 days after 2 years’ service
• Flexible working hours
• Work in a way that suits you, your role and your department

For more details about the Scouts and our great benefits:

Closing date for applications: 23:59pm Tuesday 27th May 2025

Interviews will be held on via Teams Wednesday 4th June or Thursday 5th June 2025

Click ‘Apply’ now to apply for this fantastic role!!!!!!

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Organisation Overview:  

Unpaid carers are the unsung heroes in our communities, supporting relatives, friends, and neighbours, often with limited or no support, to live the best lives they can.

Carers Centre Tower Hamlets (CCTH) is a small, committed organisation dedicated to supporting unpaid carers through a variety of specialist services, from social and therapeutic activities to emotional, mentoring, advocacy, and signposting support. We aim to enrich and empower unpaid carers’ lives, providing them with the support they so selflessly give to others. We are now recruiting to our team someone who will lead on our work to support Carers as part of the Barnsley Street Mental Health Project. 

Project Overview:  

The Barnsley Street Project is a Community Mental Health Pilot aimed at delivering continuous, person-centred mental health care to underserved populations in PCN1 (Bethnal Green). This initiative is a collaborative effort between East London Foundation Trust (ELFT), Tower Hamlets Mental Health Alliance (THMHA), and the Look Ahead Housing Association. Driven by the voice of lived experience, the project is designed to address the systemic gaps in mental health services, particularly for marginalised communities.  

  

Purpose of the role:  

To identify and coordinate an effective support service for unpaid carers who support residents who access the Barnsley Street Project, with the aim of supporting carers to have their needs met as well as develop a healthy and sustainable caring role.    

To facilitate access for unpaid carers in the Barnsley Street Project to appropriate support services, both statutory and voluntary. To provide comprehensive support and information to families and carers. To raise awareness of carers’ needs with professionals in the project environment and contribute to carer friendly policies.   

The post will involve the direct provision of services, referral to and between services, collaborative work with other local agencies and outreach work. The post-holder will provide advocacy, referral, and ongoing practical and emotional support to unpaid carers through individual and group work.    

  

Responsibilities: 

• Identification and Support: Proactively identify carers of residents who utilise the Barnsley Street Project, and provide them with tailored support, ensuring their well-being is prioritised. 

• Information and Guidance: Offer information about available resources, support services, and community networks to assist carers effectively. 

• Communication Liaison: Facilitate communication between clinical staff and carers, ensuring they are kept informed about the patient's condition, treatment plan, and any discharge process. 

• Emotional Support: Provide compassionate emotional support to carers, listening to their concerns and offering a caring presence during difficult times. 

• Training and Education: Organise workshops and peer support groups to equip carers with essential skills for their caregiving role. 

• Advocacy: Advocate for carers' needs and rights within the setting, ensuring their voices are heard and respected. 

Requirements: 

• Previous experience in an advice or support role within a mental health or healthcare environment is preferred. 

• Empathetic and compassionate nature, with a genuine commitment to supporting carers during challenging times. 

• Excellent communication and interpersonal skills to engage effectively with carers, hospital staff, and external partners. 

• Ability to work independently and as part of a multidisciplinary team, managing priorities efficiently. 

• Proficient in using technology, including email and Microsoft Office suite. 

Benefits: 

• Competitive salary based on experience. 

• 25 days (pro rata) of annual leave, plus public holidays. 

• Pension scheme. 

• Continuous professional development opportunities. 

• Rewarding work environment making a real difference in carers' lives. 

If you are passionate about supporting carers in a hospital setting and possess the skills and empathy required for this role, we would love to hear from you

Note: We are an equal opportunity employer and welcome applications from all individuals regardless of age, gender, race, sexual orientation, or disability. 

Since 1979, Advice UK has been supporting advice organisations by helping them to be efficient, competent and effective, and by campaigning for a policy environment that supports advice agencies and people needing advice. They are a small but mighty charity who support their members to provide advice to 2.8 million people in 2024 alone. They are working towards a world in which every individual, regardless of means, is able to access the advice they need in order to exercise their rights and deal with any legal and social welfare challenges they may face.

Charity People are partnering with AdviceUK to help in their search for a passionate Press Officer to help them achieve their vision.

Contract: Permanent role
Salary: 28,733 plus Regional Weighting (up to £4,677 in London). All staff also receive £600 per year work from home allowance

Location: Hybrid role which will be predominantly home-based with some travel and meetings in London
Hours: Full-time, 35 hours per week with flexible working options fully supported
Closing date for applications: Tuesday 27th May
Interviews: Interviews will be held in person at the charity offices in London on the 10th and 12th June with travel costs reimbursed

Core responsibilities within your role will be to:

• Work with the Head of Policy and Public Affairs to set up a new press office function for AdviceUK.
• Shape proactive, impactful media plans as well as responding to reactive media inquiries.
• Manage relationships with journalists and craft attractive copy for press releases and a range of other communications purposes.
• Support team members to identify media and communications opportunities related to their work.
• Brief and thoroughly prepare senior staff and AdviceUK members for appearances in broadcast media.
• Liaise with the marketing team to identify opportunities to promote policy and public affairs work through social media and other owned channels.

The purpose of this role is to support the policy and public affairs team to raise awareness of AdviceUK, their campaigns and the work of their members through the media. You will be an excellent communicator who can draft engaging copy for press releases and other media. You will be a fast learner, who can pick up new topics and issues with ease, and you'll be data-focused, able to use robust evidence to support press comments.

We would love to hear from you if you have the following skills and experience:

• Previous experience working in a press office environment, working on proactive and reactive comments and campaigns.
• Experience building contacts and relationships with journalists from a wide range of media outlets.
• Experience preparing senior staff for media appearances
• The ability to draft press releases and web copy on a range of issues
• A track record of delivering successful high impact press campaigns.
• Experience working sensitively with case studies and vulnerable individuals

If you're interested in learning more about this opportunity, please send your CV to Alice at Charity People in the first instance. 

Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Contract: Permanent 

Salary: £38,613- £41,852 p.a. (Inc London Weighting) 

Hours of work: Full time/35 hours per week 

Location: London Office/ Hybrid 

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

Who we are 

CAFOD is a leading international development agency in England & Wales and is a member of the Disasters Emergency Committee (DEC). 

CAFOD is part of one of the world’s largest aid networks (Caritas Internationalis) which has a presence in 193 countries and is the official aid agency of the Catholic Church in England and Wales. We work through Catholic and secular organisations to reach people of all faiths and none, and in places that others can’t. 

About the role 

This is the perfect role for a press officer with great news judgement, who is proactive about hunting out media opportunities, and tenacious about seeing ideas through until coverage appears.

You’ll be comfortable pitching to a range of producers, journalists and editors, will have a sense of what makes a good broadcast spokesperson, and be confident helping colleagues to prepare for media opportunities. International development experience is not essential, but you’ll be able to show a strong interest in our work and be passionate about helping deliver our mission. 

We are looking for a creative go-getter with lots of ideas about how to secure media coverage for our work. You should be able to write well and build relationships with a wide range of people around the world. In return, you’ll be given room to flourish and supported to raise the profile of CAFOD, and will also have the chance to work on humanitarian appeals launched by the Disasters Emergency Committee.

Essential criteria for the role will include:  

• Experience of securing media and PR coverage 

• Experience working with digital teams, to ensure a “digital first” approach to media

• Experience turning complicated issues into newsworthy stories

• Experience coming up with your own ideas to generate media coverage 

• Experience creating captivating and inspiring content 

• A passion for international development and the values of CAFOD 

Safeguarding 

All CAFOD staff share the responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.

Why Choose CAFOD?  

 At CAFOD we value our employees and are committed to offering a healthy work–life balance and promoting the well-being of our employees.  

Hybrid working with at least 40% of your time in the London Office.  

As well as the exciting opportunities this role presents, we also offer great benefits, some of which are below.  

• Generous annual leave package & annual leave purchase scheme  

• Enhanced Pension (6% - 17.5% contribution)  

• Cycle to work scheme and season ticket loan  

• Enhanced Maternity, paternity and adoption pay  

• Enhanced Sick pay & income protection  

• Life Assurance 

• Employee Assistance Programme  

 We offer all our employees learning and development opportunities, we provide training, coaching and mentoring to support your development in various aspects of our work.  

CAFOD is committed to being an anti-racist organisation and we are keen to increase the diversity of our teams. We are particularly keen to seek out applications from people of Black, Asian and Minority Ethnic backgrounds.  

There's room for everyone: Catholics and non-Catholics; people of all faiths and none. We employ people of all ages and ethnicities in all corners of the world. The result? A friendly and open-minded organisation.  

Safeguarding for Children and Vulnerable Adults  

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.   

  

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.  

  

Please click here for a full list of CAFOD’s Staff Benefits 

Come and join us and help make a real difference in the lives of the world’s poorest communities. 

Engagement Officer

We’re looking for an enthusiastic and motivated individual to join the London Locality Impact team to support our work with colleagues across the locality, stroke communities and health care system, and in supporting people affected by stroke to provide the voice of lived experience.

Position: S11279 Engagement Officer

Location: Home-based, London - Frequent travel will be required as part of this role (includes team meetings and other external work related meetings)

Hours: Part-time, 28 hours per week

Salary: circa £23,088 per annum (inner London weighting £3,160 per annum or outer London weighting £1,820 per annum may be applied in accordance with where you live)

Contract: This is a fixed-term contract until 31 March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 26 May 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 11 or 12 June 2025 (to be confirmed)

The Role

Reporting to the Engagement Lead, the Engagement Officer will work with colleagues across the locality to deliver against planned activity and building and maintaining relationships with key stakeholders. Engaging with service providers, clinical partners, community groups for stroke survivors and carers in the locality. including managing relationships with voluntary led support groups, developing the London groups network.

Key responsibilities will include:

• Enabling sustainable and supportive stroke communities to flourish in the locality
• Supporting stroke survivors to be able to take part in a range of different opportunities to provide the voice of lived experience.
• Building and maintaining key relationships with key stakeholders.
• Identifying and developing opportunities to connect and facilitate stakeholders to influence and support change to improve the lives of those affected by stroke
• Supporting and developing volunteer led support groups

About You

You will have experience/understanding of:

• Working in partnership with other organisations, including in health and voluntary sector
• Working with and supporting a wide range of stakeholders
• Developing support using co-production with service users
• Supporting groups and developing networks
• Addressing health inequalities and championing diversity, accessibility and inclusion.

This role requires frequent travel across the London geographical region. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as; Community Engagement Officer, Stakeholder Engagement Coordinator, Partnerships and Engagement Officer, Community Outreach Officer, Engagement and Participation Officer, Volunteer and Community Officer, Community Involvement Officer, Locality Engagement Coordinator, Networks and Engagement Officer, Involvement and Impact Officer, Voice and Influence Officer, Community Support Network Officer, Lived Experience Engagement Officer, Health Partnerships Officer, Community Development and Engagement Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We’re looking for a compassionate, organised, and proactive Support Worker to join our dedicated Carers in Mind team at Richmond Borough Mind. This is a varied and rewarding role, offering both one-to-one emotional support and the chance to help shape an inspiring programme of workshops, peer-led groups, and social events for adult carers supporting loved ones with complex mental health needs.

As part of a small, friendly team, you’ll be central to the day-to-day running of the service—coordinating events, managing communications, and working collaboratively with health and social care partners to ensure carers feel heard, valued, and supported. You’ll need to be confident with digital tools, highly organised, and comfortable working independently as well as in a team. If you’re someone who enjoys connecting with people, thrives on variety, and is committed to promoting wellbeing and recovery, we’d love to hear from you.