Membership Administrator Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job title: Corporate Relationship Manager – (Maternity cover – 12 month contract)
Location: Shooting Star House, Hampton and from home as agreed with line manager. Ad hoc working from Christopher’s, Guildford.
Salary: £30,000-£37,000 FTE
Hours: 37.5 hours per week
Closing date: Applicants will be interviewed on a rolling basis
**To apply, please send your CV with a short cover letter outlining why you would be a good candidate for the role. Applications will not be considered without a cover letter.**
About Shooting Star Children’s Hospices
We have an exciting opportunity for a Corporate Relationship Manager to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
About the role
We are looking for a creative, pro-active and outgoing Corporate Relationship Manager to join our team who can build on our successful corporate partnership programme. This is an exciting role that combines new business and account management, implementing Shooting Star Children’s Hospices corporate fundraising strategy with the aim of maximising income from corporate partnerships.
We would welcome applications from candidates with strong corporate fundraising or comparable experience who can maintain and develop existing relationships with corporate partners and proactively identify and secure new relationships. You will understand the need for a bespoke approach to each corporate, understanding their requirements and how best to achieve a mutually beneficial relationship. You will need to be committed, self-motivated and passionate about the work of the charity, and have demonstrable experience of delivering fundraising targets.
As a key member of our Corporate Engagement Team, you will be responsible for researching prospective corporate partners for specific industry sectors and building a pipeline of potential sources of income, identifying new opportunities and growing our partnership base as well as maximising income from current partners, and leading on our corporate volunteering programme. You will be a natural communicator who has the ability to persuade, influence and inspire, with the confidence to build relationships at a senior level, across various departments and industries.
If you are an enthusiastic and dynamic individual, a natural networker and compelling communicator who enjoys working in a team environment to achieve outstanding results then we would love to hear from you!
This is a fantastic opportunity to join a highly experienced fundraising team with a cause that engages and motivates supporters.
The post will be based at Shooting Star House in Hampton. You may be required to attend meetings across London and Surrey therefore you are required to have a full UK Driving Licence.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
If asked for interview, you will be required to prepare a short presentation.
To apply, please send your CV with a short cover letter outlining why you would be a good candidate for the role. Applications will not be considered without a cover letter.
The client requests no contact from agencies or media sales.
Job Description
Summary of Job Purpose
The Business and Operations Lead plays a vital role in managing and developing the operational business functions of the organisation and supporting its charitable aims; working closely with the CEO to deliver and improve the organisation’s strategic planning, operational delivery, and budgeting/ finance processes. The postholder plays a vital role in ensuring that the day-to-day operations of the iHV run smoothly, with key functions:
- Leading iHV business and financial management, including accounting, budgeting, reporting, strategic planning and risk management.
o Work closely with the CEO, senior leadership team and our accountants to align financial and operational strategies.
o Manage financial controls, procedures, and systems.
o Collaborate with various departments, including external stakeholders, for effective budgeting and operational management.
- Leading iHV operations:
o Senior responsibility for administrative, legal, and compliance functions, ensuring smooth operations. This will include management of our Emsworth Office, IT and risks, supporting business planning and change management.
o Lead the operational change for a new Customer Relationship Management (CRM) system and website. iHV Project Lead working with the supplier, the Project Manager and a small team at the iHV to ensure that the project is delivered within the specified time, cost and quality parameters of the specification.
o Working closely with our part-time Head of HR, supporting the senior management team and line managers with HR matters, including recruitment.
o Line management responsibilities of designated staff in the corporate team, supporting business administration.
o Working with the CEO to ensure good governance of Board-related matters, collating Board papers and attending quarterly Board meetings.
Key areas of responsibility:
Business and financial management:
- Maintain and develop robust quality assurance processes for income and expenditure, working with our CEO and accountants, to ensure all financial and reputational risks are effectively managed.
- Ensure effective financial processes across the iHV, with systems in place for invoicing, managing iHV payments and standing orders, and chasing outstanding payments and debtors.
- Build departmental budgets, supporting leads with forecasting, budget tracking, monthly monitoring (management accounts are produced by our independent accountants) to inform workforce planning.
- Work with department leads to prepare budgets for tenders and project/ research grant applications, including determining when VAT is applicable.
- Process invoices, iHV card payments, direct debits, standing orders, expense claims forms and ordering of office supplies, with support from the Corporate Team Administrator.
- Support leads to manage contracting, invoicing and reporting to external funders in accordance with funder requirements. Ensure all new funding streams and other costs are accurately recorded by the accountants.
- Ensure management of the corporate member joiners to the organisation, including invoicing and setting up a process for re-invoicing.
- Work closely with the external accountants to provide information on monthly suspense, debtors, mis-postings and general queries in relation to iHV finance. Ensure the iHV’s reconciliation and remittance records are updated weekly.
- Ensure all financial documentation is available for scrutiny as required, including support for annual financial audit by independent auditors.
- Make recommendations, provide advice, and prepare strategic reports and briefings as required.
Operational Management and Governance:
- Support the CEO and department leads in managing human resources, risk management, quality assurance, operational change, and board functions.
- Support iHV business planning and the development of key objectives and priorities for the corporate Team (in partnership with the CEO and other leads within the corporate team).
- Oversee the operational needs of the Institute – supporting leads within the organisation with workflow mapping, business continuity and planning to support matrix working across the organisation.
- Recording and monitoring of business risks across the organisation to enable risk management, reporting to the Board and providing support in association with the CEO.
- Support the board, providing secretariat functions to board meetings, including ensuring all papers are provided on time, managing sensitive information, and taking board minutes.
- Work with the CEO to develop, coordinate and implement organisational policies throughout the Institute.
- Support the CEO with reporting to the Charity Commission/ Companies House and ensuring that the organisation’s charitable obligations are met. Work with external auditors to deliver the annual audits; and ensure that the relevant documentation is held in line with requirements, is available for external auditing, and the delivery of audit recommendations are tracked.
- Support Health & Safety risk management, ensuring risk assessments are in place, processes and policies are up to date, and staff are trained and informed with any changes.
Information Technology
- Management of robust administration and business support systems, including negotiation and management of IT agreements, subscriptions, licences and contracts as required, providing recommendations for improvements and efficiencies to the CEO.
- Facilities management of required IT and infrastructure to include details of equipment held and provision of Microsoft/ other required licences.
- Liaise and schedule work to be undertaken under external IT support contract.
- Lead operational change for new Customer Relationship Management (CRM) system and website – working with a dedicated project manager who has scoped our organisational requirements (almost completed), to finalise the invitation to tender (ITT), manage the procurement process, evaluate submissions with a small in-house change team at the iHV, and make recommendations to the board. The postholder will lead the project for the iHV, working with the supplier, the Project Manager and a small team at the iHV to ensure that the project is delivered within the specified time, cost and quality parameters of the specification and is robustly tested before launching.
- Information management and analysis to highlight issues/ risks and support decision making – work with Head of HR to ensure iHV compliance with GDPR.
Human Resources
- Management of our Emsworth office with line management responsibility for a small number of designated staff in the corporate team who support business management (currently the Corporate Team Administrator), supporting the delivery of team objectives within the iHV Business Plan.
- Support, motivate and develop staff, managing direct reports’ annual performance development review (PDR) and performance management, if required.
- Work closely with the Head of HR to make sure that good employment practices are universally embedded operationally within the iHV.
- Support staff recruitment and the induction of new staff; provide advice to staff on corporate policies and procedures and communicate changes.
- Support the Performance Development review process for the iHV, collating 360 feedback for iHV employees where requested, and maintaining records for annual PDR outcomes.
- Maintain oversight of the recording of annual leave with the Corporate Team Administrator, Head of HR, and department leads.
- Provide operational leadership and management for team awayday (leading a small team to plan this each year), to support team building and staff development.
Other:
- Have an excellent professional working relationship with colleagues to deliver corporate goals and objectives in line with iHV Vision and Values.
- Help at iHV conference and events, working with our Events Manager and overseeing the work of the Corporate Administrator to ensure that venues, travel, accommodation and materials are booked and delivered on time.
- To participate in all mandatory and individual training as required. To highlight their learning and development needs to the CEO on induction, at the annual PDR, and as needed, to ensure capability to deliver key role functions.
NB
▪ The above is only an outline of the tasks and responsibilities required of the role. You will carry out any other duties as may reasonably be required by your line manager.
▪ The iHV is an expanding and evolving organisation, as such the job description and person specification will be reviewed on an ongoing basis in accordance with the evolving needs of the wider team.
Person Specification
Qualifications (Essential)
- High level of numeracy, literacy, and IT skills.
- Degree in business administration or related field, or equivalent qualification/ postgrad evidence of additional training/courses undertaken.
- Programme Management qualification (PRINCE2, AGILE or equivalent).
Experience (Essential)
- Proven work experience as Operations/Finance Manager or similar role. Prior experience of strengthening organisational effectiveness.
- Significant experience of budgeting, financial management, contract management and forecasting.
- Experience of operational and staff management.
Experience (Desirable)
- Experience in the IT industry and/ or healthcare.
- Previous experience working for a membership organisation.
- Previous experience working for a charity.
- Experience of Charity Accounting
Skills, Ability, Knowledge (Essential)
- A self-starter with the ability to work on their own initiative, work within deadlines, managing multiple and competing tasks.
- Working knowledge and skills in the use of business and financial principles and systems.
- Excellent IT skills – experience of workingwith a range of IT systems and project software. Familiar with Xero, Stripe, PayPal, GoCardless, Asperato or related financial software systems including purchasing, invoicing, reconciliation, debt rectification and financial reporting.
- Outstanding organisational, strategic thinking and problemsolving skills – ability to anticipate and resolve problems before they arise and respond to sudden unexpected demands. The ability to analyse complex facts and situations and develop a range of options.
- The ability to communicate effectively, including excellent oral and written skills and the ability to negotiate on difficult and controversial issues including performance and change.
Skills, Ability, Knowledge (Desirable)
- Familiar with SalesForce, Customer Relationship Management (CRM) systems and their capabilities.
Personal Attributes (Essential)
- Commitment to teamworking, and respect and consideration for the skills of others. Personal drive, energy, and enthusiasm for new challenges.
Behaviours and Values (Essential)
- Commitment to and focused on quality, promoting high standards in all they do.
- Values diversity and difference, operates with integrity and openness.
Behaviours and Values (Desirable)
- Actively develops themselves and supports others to do the same.
Other (Essential)
- Ability to work flexibly to meet the needs of the role.
- Able to attend meetings and events around the UK as required.
- Flexibility in supporting other iHV administration requirements on occasions.
Other (Desirable)
- Interest in working in the charitable sector to improve children’s lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for a new Advocate to join our team in Edinburgh. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support or already have a Level 2 Award in Independent Advocacy.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
We have an exciting opportunity for an Advocate to join our team covering Edinburgh. You will be involved in one-to-one advocacy along with group work across the area; this could be in a clients’ home or other suitable community venue and be home based for telephone referrals and administrative tasks. Therefore, access to your own transportation and a suitable home internet connection is essential.
This is a full time role for 35 hours per week, applicants who do not hold the Level 2 Award in Independent Advocacy will start on £22,500 per annum.
About you
We actively encourage applications from those who are long term unemployed.
Desirably you will have some experience of working, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education, training, benefits, employment, care and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. This can be through 1-2-1 advocacy or in a group setting.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain or to already hold, the Level 2 Award in Independent Advocacy with disciplines suitable for the role they work in.
Benefits:
- 28 days annual leave plus bank holidays
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values, and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; Midnight on 2nd June 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.
NB:
If you don't already hold the Independent Advocacy qualification, and you are successful in your application, it is a requirement that you complete this within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
Based in York, the Institute of Physics and Engineering in Medicine (IPEM) is an Educational Charity which acts as a Professional Body and Learned Society for a growing membership of more than 4,700 scientists, engineers and technologists working in hospitals, universities, and healthcare industries.
IPEM is looking for an enthusiastic and proactive individual to form an important part of the team supporting our Professional Knowledge and Innovation Manager to lead on IPEM’s scientific initiatives.
You will have an interest and aptitude for learning and be comfortable working in a demanding environment within a tight-knit team and interacting with professionals of differing and diverse backgrounds. You will be committed to delivering exceptional customer service. You will also need experience of modern IT systems and remote communication tools and be a flexible and willing collaborator. No prior knowledge of Medical Physics and Clinical Engineering or innovation is needed, however you must be committed to developing an overall understanding of the sector and sharing that knowledge with members and colleagues. Above all, you will be an enthusiastic supporter of professional knowledge and innovation with a passion for working with people and helping form IPEM’s scientific contributions to our members and to society.
You will be educated to at least A-Level, and preferably above, or have equivalent experience, with strong written and oral communications skills, strong organisational skills, excellent attention to detail and the flexibility to manage competing priorities.
You will be an important part of a growing professional community and will work with members to understand their current needs and challenges to both equip them with skills they require for future opportunities and challenges and assist the continuing professional development of the workforce.
IPEM promotes flexible working for staff. After 6 months of employment, IPEM will agree, where appropriate and at its discretion, to an employee working either permanently at home, regularly at home or from home on an ad-hoc basis.
Closing date for applications is 5pm on Thursday 6th June 2024.
The client requests no contact from agencies or media sales.
Are you passionate about ensuring high-quality assessments?
TPP are working on behalf of professional awarding and membership body who are looking for an Assessment Design and Outcomes Coordinator to make a real impact within their organisation as it undergoes an exciting period of change.
Benefits:
- Salary: £30,000-£39,000 per annum, depending on experience.
- Employment type: 12-month fixed-term contract.
- Hours of work: Full time, 35 hours per week.
- Working arrangements: Fully remote or hybrid options available depending on your location and / or preference.
About the organisation:
Committed to excellence in education and assessments, the team encourages a collaborative and inclusive environment where your contributions are valued, and your professional growth is supported. Join them in making a difference in the world of education!
About the role:
As the Assessment Design and Outcomes Coordinator, you'll play a crucial role in preparing, producing, and publishing assessment materials. Collaborating closely with the Deputy Head of Assessment Design and Outcomes (DHADO) and the Head of Assessment Design and Outcomes (HADO), you'll ensure all assessments meet the highest quality and brand standards.
Key responsibilities:
- Quality Assurance
- Work across portfolios as the quality lead, proofreading and ensuring consistency across projects.
- Assist with the transition to a new assessment platform, ensuring migrated content is correct.
- Perform general quality checks of exam papers and question banks.
- Coordination / Organisation
- Assist the team in coordinating their work schedule by implementing new tools, programs and processes.
- Remind team members of upcoming deadlines and reallocate tasks to meet these as necessary.
- Panel Work
- Participate in awarding and paper evaluation panel meetings
- Prepare and distribute agendas to panel members.
- Take notes, track actions and make real-time amendments during panel meetings.
Skills / experience required:
- Background in higher education exams or assessments, or experience in an awarding body in a similar role.
- Ability to produce high-quality work under pressure and work independently or as part of a team.
- Excellent administrative, organisational, and time management skills.
- Experience in writing, proofreading, and editing content for diverse audiences.
- Strong proficiency in MS SharePoint, OneDrive, and PowerPoint/Excel/Word.
Interview process:
- Successfully shortlisted candidates will be invited to a one-stage interview, conducted remotely via Teams, to include a task element.
To apply:
- Submit your CV today and join an organisation where your expertise is valued, and your impact is far-reaching. Apply now to make a significant difference in this vital educational field!
Deadline for applications:
- We are looking to fill this position urgently, with an immediate start date. The search for the right candidate is on-going, so please apply promptly to ensure your application is considered.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We are seeking a Fundraising Assistant at York Minster Fund for an initial fixed term contract of 12 months, commencing summer 2024. This part time, flexible role will support our team in administrative and fundraising tasks across a range of exciting activities and events, helping to raise funds for the Minster’s ongoing work.
Our ideal candidate will be a positive, enthusiastic and confident communicator across different groups of people and keen to gain experience across projects and events. We are looking for someone with some demonstrable customer service/administrative/business experience and sound IT skills; as well as an enquiring mindset with a willingness to learn about the fascinating world of philanthropy, fundraising and conservation.
York Minster Fund is the lead fundraising partner for York Minster. We are an independent organisation, with a separate board of Trustees, who work closely with colleagues across the Cathedral to secure income for a number of much needed projects and programmes of work. Established in 1967, as an emergency response to an urgent restoration project, we secure funds from charitable foundations, major and corporate donors, legacy donors, individuals and events.
Our funds provide much needed income for a wide range of projects, including the fabric and repair of the iconic Minster itself, the training of apprentices in traditional heritage crafts and strategic initiatives such as the realisation of the Minster's new international Centre of Excellence for Heritage Skills and Estate Management.
In the last year we have built on existing strong fundraising relationships and techniques to explore new ways of engaging donors and digital audiences and this is an exciting time to join the Fund as we move forward on a number of major projects. As part of our small but highly experienced team, no two days are the same and the role could see you supporting with many different projects and tasks including donor events administration and delivery, correspondence and research.
There is some flexibility for home working, but we do need regular office attendance for this role in York.
Applicants must ensure that they attach two documents, a CV and a cover letter, as we cannot review applications without both these documents.
Please submit a CV and separate, one side covering letter by 24th May (if you would like an informal chat about the role please do let us know and we would be happy to arrange). Please ensure that these two separate documents are uploaded as attachments.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for someone to join our busy communications team, helping with all aspects of our communications and marketing; telling the story of International Mission to Jewish People and engaging more people to support what we do.
International Mission to Jewish People has been at the cutting edge of mission to Jewish people since 1842. Our UK office is looking for an experienced Communications Officer to help our Communications Team drive our message forward.
If you share our vision and values and you have the right gifts, this is a great opportunity for you to be part of our team. The successful applicant will be responsible for helping to communicate the stories, passion and ministry of International Mission to Jewish People effectively to a wide audience.
This is a fantastic role, representative of our passionate commitment to communicate the Good News of Jesus to the Jewish people. You will need to share that passion.
You will need to develop a strong grasp of our mission and an understanding of the different expressions of the Christian faith. It is therefore an occupational requirement for the holder of this post to be a Christian, who personally subscribes to the Organisation’s statement of faith, and who fully supports its mission objectives.
The person we are looking for will have excellent communication skills, a keen eye for detail, a willingness to learn and an understanding of delivering communications across a range of media from print to digital. You will need to be a self-motivated person and ready to assist the delivery of our message across different communication platforms. You will help to create copy and content that increases our direct marketing and communications impact, while also assisting with the administrative functions of the Communications team. You must also know how to work collaboratively internally and externally and have a positive, pro-active ‘can-do’ attitude.
If you think you are the person we are looking for and feel inspired by the prospect of being part of our dynamic Christian ministry at this exciting time, we want to hear from you. We recommend that you evidence how you meet the requirements of the Job Description and Person Specification. All applications will be treated in confidence.
- CV’s will not be accepted without a completed application form.
- Please note that we can only consider candidates with the right to work in the UK.
- Strictly no agencies please.
- Only shortlisted candidates will be contacted.
Acquisitions and Discovery Assistant
Salary Range: £28,333.80 - £33,056.10 per annum
Hours: 35 hours per week
Location: St James’s Square, London SW1
Closing date: 20th May 2024 @ 9:00am
About The London Library
The London Library is one of the UK’s greatest literary institutions, providing a centre of creativity, inspiration, and ideas for 180 years. Well-known members and frequent borrowers have included Charles Dickens, Charles Darwin, George Eliot, Bram Stoker, Rebecca West, Virginia Woolf, Angela Carter, Daphne du Maurier, HG Wells, TS Eliot, Stanley Kubrick, and Ian Fleming. Current writers in membership include Kazuo Ishiguro, Raymond Antrobus, Simon Schama, Hallie Rubenhold, Tom Stoppard, Antonia Fraser, Jessie Burton, and Sarah Waters. Nearly all of its collection of around one million books can be borrowed, it offers a vast eLibrary and invaluable postal loans service. It is a home for everyone who loves the written word.
The Library is a registered charity and championed by its President, Helena Bonham Carter CBE.
About the role
The London Library is looking for an Acquisitions and Discovery Assistant to assist in the acquisition and management of Library E-resources and print resources.
The role includes supporting the successful acquisition and seamless delivery of electronic resources to library users, utilising and maintaining relevant library systems and records; assisting purchasing decisions and supporting licensing, ordering and payment processes; verifying access, liaising with suppliers & Library IT, and ensuring correct metadata is presented to users; plus monitoring resource use and collecting data for the evaluation of subscriptions. There is the opportunity to support membership and services, including giving tours to prospective members.
In addition to assisting with the administration of E-books, the role requires processes associated with the management of the print journal collection, including serials and donated materials, such as checking in new issues and ensuring publications are shelved correctly, applying stamps, recording invoices, recording changes in publishers' information and preparing completed volumes of serial parts for binding and checking.
There is potential to grow and develop the role, which will join our busy Acquisitions and Discovery team and assisting with administrative tasks associated with cataloguing along with supporting the Library’s internal Digitisation processes as required.
About you
Flexible and adaptable, with an ability to get on with a wide variety of people, even under pressure, you will have proven experience of working in a Library environment and of basic clerical/administrative routines.
You will have exceptional organisation and communication skills with the ability to convey information clearly and courteously, with a methodical approach to tasks, including physical duties such as shelving.
Most importantly, you will have a passion for your work, literature, reading and writing, and the work of The London Library; to inspire new ideas that create a unique impact on the UK’s literary and artistic output.
We are a friendly, hardworking team and a welcoming workplace. We aim to be as inclusive and equitable as possible and can discuss specific adjustments and access needs to help make this role fit for you.
If you are excited by the opportunity to use your skills to develop The London Library, we would love to hear from you. To apply please visit our website via the link and complete the online application form.
The Library welcomes applications from all sections of the community. All applicants will be considered on the basis of their merits and abilities for the post. Please note we are unable to consider candidates without a current right to work in the UK.
Chief Operating Officer
We have an exciting opportunity for a Chief Operating Officer to join the team in this hybrid-working role.
Salary: £65,000 - £75,000 per annum
Location: Central London, WC2A 3PE/Hybrid
Hours: Full time
Contract: Permanent
The closing date for applications is the 24th May, and interviews with Eastside People will take place the week after. Interviews with BAUS will take place in early June.
About the Role
Our team currently consists of 8 dedicated staff members and is led by our CEO, Anne Bishop. The Chief Operating Officer (COO) is a new role for BAUS. It will be a key part of our Senior Leadership Team, playing a vital part in the development and implementation of our strategy and deputising for the Chief Executive.
The COO role provides the essential financial stability and operational facilities to enable future growth through leadership and management of finance, maintaining and developing our IT infrastructure, and ensuring effective governance and regulatory compliance.
Key responsibilities include:
· Supporting the CEO on the development of BAUS’s annual strategic planning and leading the accompanying operational plan
· Oversight of financial management and administration, with support from an outsourced bookkeeper and finance team
· Ensuring BAUS’s IT and digital infrastructure is well maintained, cyber compliant and fit for purpose
· Ensuring effective governance and regulatory compliance
About You
We are looking for:
· Experience of leading a finance function in a charity, as part of a leadership team
· Track record of delivering on a range of other corporate support/operational services such as IT and Governance in addition to financial responsibilities
· Relevant professional qualification desirable e.g. part qualified/fully qualified management account or chartered governance institute (CGI)
As an Association, we understand that equality, diversity and inclusion are very important as we strive for excellence. Our members come from every walk of life and, therefore, to represent them effectively, so should we.
About Us
BAUS is a registered charity and a professional membership association dedicated to ensuring the highest standards in the practice of urology for the benefit of patients. We support our circa 2000 members, ranging from medical students to consultants & associated urological specialists by developing guidance for clinical practice, providing education and fostering research.
How to apply
Eastside People is supporting BAUS in the recruitment of this role.
Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV, and ensure that you cover the following:
· Why are you interested in the COO role, and why BAUS?
· How can you contribute to BAUS in this new role? Please highlight relevant experience and demonstrate how your skills match the specific requirements of the role as set out in the job description and person specification.
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustments so that we can help with making the application process work for you.
You may also have experience in other areas such as COO, Chief Operation Officer, Operation, Director of Operations, Operations Executive, CEO, Chief Executive Officer, Chief Exec, Executive, Charity.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Gaddum is looking for a qualified PWP to join our well-established Talking Therapies team operating in Manchester and expand our offer for clients. You will work alongside a team of dedicated counsellors within a stepped care model to provide initial assessments and a range of NICE approved low intensity interventions for common mental health problems, including one-to-one work and the potential for groupwork.
You will be skilled in delivering low intensity therapy, with the ability to organise and prioritise your own workload, and will have successfully completed an approved IAPT PWP Post Graduate Certificate (or be near to qualification with all elements of the course successfully passed/on track to qualify on time).
Gaddum offers a supportive environment to a nearly or newly qualified PWP, enabling you to develop in the role, alongside a small, diverse and compassionate team.
This role is subject to an Enhanced DBS Check.
Applications for this role close at 9am on Wednesday 29th May with interviews taking place the week commencing 10th June 2024.
Why work with us?
At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse. Our teams are passionate about working together to support and empower individuals and their communities. You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.
All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform. Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.
Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours.
Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award. For a full list of our awards and accreditations, please visit our website.
Gaddum also contributes to the cost of your professional body membership registration.
How to apply
Applications should be made via the attached Application Form and submitted via email. Full details can be found on our website.
Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.
Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect.
As part of our commitment to equality, diversity and inclusion, Gaddum undertakes anonymised shortlisting by removing identifiable information from applications forms during the shortlisting process.
The client requests no contact from agencies or media sales.
Job Title: Events Co-ordinator
Reports to: Events Manager
Line reports: None
Department: Education, Training and Events
Contract terms: 12 months fixed term (maternity cover), full time
Salary £36,065-£37,013
Location: London-based, with hybrid working
The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Job Purpose
As part of the four strong events team, this role is responsible for coordinating the delivery of numerous educational events throughout the year. These events support the clinical and non-clinical skills and professional development of our members as key components of lifelong learning and improvement.
In addition, the role will support the Events Manager in the administration of the showcase Annual Congress as well as the Admissions Ceremony. As part of the team, you will also assist other team members as necessary.
Main Purpose and Deliverables
- Delivery of the Training the Trainers Courses (TTT) and Certificate of eligibility for Specialist Registration (CESR) Courses.
- End to end event, speaker and customer support specifically for the TTT and CESR events and as delegated for the education and seminar programme.
- Assist in the management of the education and seminar programme as well as the Admissions Ceremony with the Events Manager.
- Management of Congress registration.
Main responsibilities
- Liaising with the comms team to market events.
- Respond to all enquiries.
- Manage the online course booking process (this includes payments receipts, etc.)
- Send out event information to attendees.
- Produce feedback and collate the information.
- Send out course completion or attendance certificates.
- Book all rooms as required and catering.
- Organise speakers for events, liaising with relevant stakeholders.
- Book the speakers’ hotel accommodation.
- Maintain the relevant sections on the College website.
- Maintain the database for relevant faculty and facilitators.
- Maintain, in liaison with each TTT Lead, the material to be used for pre-learning and throughout the courses.
- Check and sign off expenses from trainers attending courses.
- Provide administrative support for Ophthalmic Practitioner (OPT) TTT courses.
- Produce delegate and speaker registers.
- Timely uploading of talks on site.
- Be the main point of contact for speakers and chairs during the event.
Management of Congress registration
- Responsibility for the management of the Congress registration process, working with the Events Manager to the agreed event delivery schedule.
- Set up prices on the Eventsforce database.
- Update congress website with prices.
- Deal with all queries relating to registration.
- Update delegate records and information on the Eventsforce database.
- Add speaker registration and bulk registrations from sponsors.
- Management of on-site registration during the four days of Congress.
- Supervision of other staff members on registration desk.
- Deal with on-site queries and responding appropriately.
- Develop and send out feedback form, collate feedback and distribute.
- Produce the CPD template and send to all delegates who attended.
Support the Skills Co-ordinator/ Skills and Events Administrator when required
- To provide support to trainers on skills courses.
- To set up courses in the absence of the Skills Co-ordinator which includes running courses, cleaning up the skills centre and associated duties undertaken normally by the Skills Co-ordinator.
Other duties
- Assist in the administration of the Admissions Ceremony.
- Some travel is expected, including attendance at events and overnight stays. Working outside normal hours may also be required from time to time.
- Undertake any other reasonable duties as required by the Events Manager or Head of Education, Training and Events.
Inclusion and Diversity statement
RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.
Our values are:
Inclusion
- actively welcoming a diversity of experiences and perspectives
- everyone being respected and encouraged to participate regardless of their background or role
Integrity
- being open and honest, demonstrating accountability in all its work
- evidenced-based and transparent decision-making, utilising a range of data, information, expertise and experience
Innovation
- creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
- actively welcoming fresh ideas and approaches
- fostering a climate of ambition and excellence drawing on expertise from across the College’s communities
Improvement
- being a learning organisation, reflecting on both successes and mistakes
- continuous and sustainable development across all its activities
Person Specification
Knowledge, Qualifications and Experience
- Experience of working in a varied, administrative role
- Experience of the end-to-end delivery of events such as meetings or courses.
- Experience of working with a wide range of stakeholders e.g. doctors and suppliers.
- Knowledge of Microsoft Office software
Skills and Abilities
- Good organisational, prioritisation and time management skills
- Excellent written and communication skills
- Excellent interpersonal skills; the ability to relay key information and handle enquiries
- Willingness to learn new technical procedures and how to operate sophisticated equipment
- Ability to work well under pressure and on own initiative
- Ability to manage conflicting demands
- Excellent attention to detail
- Work with a strong focus on quality of service
- Willingness to work flexibly to meet the needs of the department/College, outside of the standard 09:00 – 17:00 hours if required
Personal Qualities (Attributes)
- Commitment to equity and diversity and understanding of how this applies to own area of work
- Committed to own continuing professional development
Staff benefits
We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:
Work life balance and family friendly benefits
- Hybrid working (2 days in the office, 3 from home)
- 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Xmas and New Year)
- 1 day of paid leave to move house
- Enhanced parental leave
Planning for your future
- Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
- Life assurance of 4x of base salary
Career development
- All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
- Study loans
Travel
- Season ticket loan
- Cycle to work scheme
Wellbeing
- Summer Fridays (staff can finish 90 minutes early from 17th July – 31st August)
- Enhanced Employee Assistance Programme (with access to free counselling sessions)
- Health cash plan
How to apply
Please submit your CV and a covering letter (maximum 2-pages) The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.
Interviews will be held at our office in Euston, week commencing 10 June 2024. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.
Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.
The closing date for applications is 25 May 2024.
The client requests no contact from agencies or media sales.
35 hours per week
£27,021 - £30,060 per annum
Yorkshire Wildlife Trust is one of the UK’s fastest growing nature conservation organisations and seeks to appoint a Corporate Partnerships Officer (maternity cover).
We are seeking an experienced Corporate Partnerships Officer to drive forward relationship building and income generation within corporate fundraising.
Reporting to the Fundraising Manager, this role will lead and manage a portfolio of corporate partnerships to an excellent standard. As well as managing and supporting the development of strategic partnerships, the post-holder will build relationships with multiple stakeholders to develop long-term commitment to Yorkshire Wildlife Trust. Alongside managing our corporate partnerships this role is also responsible for administering our corporate membership scheme, organising Wild Work Days (corporate volunteering), and managing our affinities and Charity of the Year partnerships.
You will collaborate across the Trust to develop innovative and compelling funding proposals, delivering excellent stewardship to existing corporates and identify, research and engage new prospects. You will ensure continuous improvement and innovation in how, evaluating new ideas for income generation and strategies for implementation.
A compelling and engaging communicator, you’ll be adept at managing corporate relationships of all sizes and at different stages – from prospecting and cultivation through to ask, stewardship and retention, working at all levels of the Trust to achieve ambitious fundraising targets.
You must be experienced working with corporates and have a natural talent for building positive relationships both internally and externally. If you want to make difference for Yorkshire’s wildlife and wild places, then we’d love to hear from you.
How to apply:
Please submit an up-to-date CV and supporting statement of no more than 3 sides of A4. When writing your supporting statement, please refer to the job description, and ensure you describe the relevant knowledge, skills and experience you have that are relevant to the role. Ideally, your CV and supporting statement should be in an editable format, such as Word so we can anonymise your documents prior to the short-listing process. Please DO NOT include any personal details (name, address etc) on your supporting statement.
Closing date: Monday 3rd June at midnight
Interview date: Monday 17th June
Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.
We are committed to creating a Movement that recognises and truly values individual differences and identities. We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want our people to flourish, just like nature.
REF-214 036
Are you looking for longevity and commitment in a role in order to diversify your skills and further enhance your knowledge in the public sector?
LOOK NO FURTHER! I have the PERFECT opportunity for you.
My client is a leading membership organisation who focus on supporting local, family-oriented and commercial businesses by representing the amusement machine supply chain - working alongside regulators and trustees to ensure equality, fairness and revenue!
Your new role
You will be responsible providing the utmost support to the Head of Finance and the wider Senior Leadership Team with diary management, minute-taking, board and council meetings, travel logistics and complex inbox management.
You will also be the point of contact for various teams like the facilities team, HR team, finance team and general building management to ensure everything runs smoothly within the office.
As the Executive Assistant and Office Manager, your duty is to support multiple individuals with a main focus on the Head of Finance.
Main scope of the role
- Administrative support to the Executive Directors
- Office Support and Management
- Council and Meetings Support.
- Ensure the smooth running of the office.
- Act as facilities manager for the office dealing with items such as telephone system, copier franking machine, furniture etc.
- Manage office cover and handling of inbound telephone calls.
- Manage incoming post - involves reading and acting on all incoming post. Once done go through and action with Executives.
- Manage any office moves.
- Maintenance of diaries - self-explanatory but often complex because of number of officers and entities.
- Arranging travel & itineraries - trips around the UK for Executive Directors.
- Confidential work for the Executive Directors.
- Assist in compiling agendas and reports for all Council meetings.
- Organise Council and other Committee meetings and meetings with Government bodies and other ad-hoc meetings.
- Taking minutes for Council meetings.
- Support the election administration - involves ensuring those voting are allowed to vote and those retiring by rotation have the opportunity to stand again, collation of attendance records and other administrative matters.
What you'll get in return
- Temporary 3 month role with a guaranteed permanent opportunity.
- £38,000 - £40,000 salary
- Training and development
- Wider support from Executives
- Strong network of high-level individuals
- Based in Farringdon - easy access to get too!
What you need to do now
This is an immediate start role with a requirement to be in the office 5 days a week so if you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Exciting opportunity to join Diverse city in the newly created role of Development Manager to act as the key point of contact for matters relating to the development and implementation of their fundraising strategy supporting the Senior Leadership team.
Please view our candidate pack for full details of the role responsibilities and skills and experience required. The pack is also available in BSL and Audio format. The candidate pack is available as an application resource below or when you click on Quick Apply.
Job Responsibilities
Key areas include:
- Trusts and foundations
- Individual and corporate giving
- Event planning
- Good practice, such as ethical fundraising
- General
Trust and foundations
- Update the trusts and foundations database and managing the pipeline of activity
- Prepare tailored applications to trusts and foundations
- Manage reporting deadlines to funders
- Work closely with the artistic teams and Executive Director to shape proposals
- Create budgets working with the Executive Director, Finance Director, Artistic Directors and Project Leads
Individual and Corporate Giving
- Create individual giving schemes, exploring the potential for new initiatives such as membership and legacy programmes
- Cultivate relationships with potential individuals and steward donors
- Research potential corporate supporters – both corporate social responsibility (CSR) and sponsorship
- Pitch to potential donors and supporters
Event Planning
- Create a programme of cultivation events which could:
- thank and nurture existing donors
- act as a precursor to giving
- introduce individuals and companies to potential campaigns
- begin new relationship development
Good practice, such as ethical fundraising
- Development of an ethical fundraising statement, in partnership with Executive and Board
- Ensure compliance with fundraising regulations
- Supporting team in being part of a fundraising culture
General
- Day to day management of fundraising budget, creating and monitoring income targets and delivering compelling company messaging around charitable giving on and offline.
Ideal candidates will have skills and experience as shown in the candidate pack including:
- Evidence of alignment with charity’s vision, mission, values and commitment to equality, diversity and inclusion.
- Lived experience of disabling or marginalising barriers.
- Understanding and experience of performing arts landscape, key figures, organisations and funders.
- A curious, inclusive, flexible and collaborative working style with proven ability to work as part of a team across all levels..
- Clear communicator, team player, tolerant of other views.
- Fundraising track record, delivering against targets (in a similar sized arts or not-for-profit) and of securing significant donations at the five-figure level or more.
- Experience of monitoring and reporting against targets and managing budgets.
- Adept at supporting and structuring negotiations and at building relationships with stakeholders including Arts Council England.
- Thorough knowledge of the relevant fundraising legislation, regulations and financial issues and fundraising obligations of arts charities/Arts Council National Portfolio Organisations.
- Strong literacy, administrative, time management and organisational skills.
- Proactive approach to continuing professional development.
- Experience of dealing with public sector organisations at a senior level.
- Membership of relevant educational and/or professional bodies.
To Apply
Please submit your CV, and one side of A4 or record up to 3 minutes of audio or video telling us why you fit this role. The link for video upload is in the candidate pack
People from the global majority, who are LGBTQIA+, disabled and/or from working class or low socio-economic backgrounds are particularly encouraged to apply.
We guarantee interviews to all candidates identifying as D/deaf or disabled who meet the person specification outlined
Please review the candidate pack before applying. There are links within the pack if you want to submit a video or request an alternative version (BSL and Audio available).
The cover letter/one side A4 supporting statement or video is an essential part of the application.
Diverse City is a performing arts company where social justice and culture meet.
The client requests no contact from agencies or media sales.
Exciting opportunity alert! Our esteemed client is seeking a Head of Professional Conduct for their engineer-focused membership organisation, leading the charge into a future defined by precision and excellence! Take the help in overseeing all committee functions and become an influential force in shaping the path towards engineering excellence!
Role: Head of Professional Conduct
Organisation type: Membership Organisation
Salary/rate: £21.98 - £27.47 per hour
Working arrangements: Hybrid working
Location: London
Employment type: 4 months approx. Immediate Start!
Short description of role:
As the Head of the Professional Conduct, your role entails managing and overseeing all functions of the committee and its associated panels or boards within the institution. Your primary responsibility is to ensure that these entities collectively meet their obligations to the institution's Trustee Board efficiently and effectively.
As the Manager of the Professional Conduct Department, you'll:
- Handle complex inquiries about professional conduct from members and others, following the Institution's rules closely.
- Supervise the complaints process, providing expertise and advice when decisions need to be made.
- Oversee the Professional Conduct Manager's administrative duties for the Committee.
- Manage the Disciplinary Board and its legal team, arranging training when needed.
- Stay updated on disciplinary law and best practices, suggesting changes to rules and guidance.
- Share updates and guidance on professional conduct matters with members through various channels.
- Handle appeals related to Committee and Board decisions.
- Deal with misrepresentations of membership and titles, reporting to the Committee.
- Provide oversight and advice on complaints procedures for the Structural Engineers Registration Ltd and approved certifiers.
- Manage the licensing of the Institution logo, addressing any misuse.
- Manage the Expert Witness register.
In addition, you'll:
- Manage and support your team, addressing any performance issues and fostering a positive work environment.
- Network and build relationships within the industry, staying updated on developments.
- Identify opportunities to improve processes and systems within the Institution.
- Adhere to all Institution policies and procedures.
You'll collaborate closely with panel and committee members, all Institution employees, and external stakeholders such as the public, other organisations, and legal professionals.
Key requirements and experience:
- Supporting committee members by taking minutes, proofreading documents, ideally in a chartered membership organisation or similar setting.
- Assisting committees and panels in developing, implementing, and applying clear and consistent policies and procedures to ensure high-quality decisions and continuous improvement, with a comprehensive audit trail.
- Ensuring compliance with legal and regulatory guidance, providing consistent and appropriate advice in line with established policies and procedures.
- Leading and managing a professional conduct and disciplinary function, collaborating with committees to investigate allegations of professional misconduct.
- Working with volunteers, recruiting chairpersons and panel members, and coordinating elections.
- Writing reports and producing summaries/communications for senior-level consideration.
- Drafting guidance documents and reviewing codes of conduct for publication and formal communications.
- Proficiency in drafting clear, concise, and professional responses to inquiries, complaints, and disciplinary matters.
- Experience in collaborating with internal or external legal teams to ensure compliance with legal requirements and best practices.
- Expertise in handling member complaints related to professional conduct violations, ethical breaches, or other issues.
- Experience of managing at least one direct report
The successful candidate for the Head of Professional Conduct role should possess strong communication and writing skills, the ability to collaborate effectively with legal teams, extensive experience in managing disciplinary and appeals processes, and proficiency in handling member complaints with fairness and integrity. Must have experience within a membership organisation or similar.
How to Apply:
To apply for the Head of Professional Conduct role, please reply and upload your CV quoting reference 81140SOH and we can provide more information to you.
We eagerly await your response.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.