Membership communications manager jobs
- Do you love helping people feel connected, valued, and part of something bigger?
- Are you passionate about building communities that last—not just lists of members?
- Do you want to play a key role in strengthening a growing organisation through membership and engagement?
Then this could be the role for you
We are looking for a Membership and Communities Officer to join Learning on Screen, the UK’s leading charity for moving image in post 16 education. In this role, you will be the first point of contact for our members, ensuring they feel supported, engaged, and excited to stay part of our growing community.
You will play a vital role in improving member experience, increasing retention, and fostering a sense of belonging—whether that is through customer service, community management, or helping deliver exclusive member events and content.
What you will be doing
- Managing day-to-day member queries and ensuring a friendly, responsive experience
- Supporting new members with onboarding and helping them access all available benefits
- Driving renewals, retention, and member growth through meaningful engagement strategies
- Building and moderating an inclusive online member community
- Helping deliver member-exclusive content, newsletters, events, and campaigns
- Working with colleagues across marketing, sales and content to improve the member journey
- Keeping CRM records up to date and using data to guide your decisions
What we are looking for
- Experience in a membership, customer support, or community engagement role
- Excellent interpersonal and communication skills
- Confidence working with CRMs and data to track performance and inform improvements
- An organised and adaptable approach—you know how to manage multiple priorities
- A genuine interest in people, community building, and creating value for others
This is a brilliant opportunity for someone who enjoys making connections, shaping experiences, and ensuring people feel supported. If you are excited about the power of community and helping an organisation grow—we would love to hear from you.
About us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and students access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.
- Managing day-to-day member queries and ensuring a friendly, responsive experience
- Supporting new members with onboarding and helping them access all available benefits
- Driving renewals, retention, and member growth through meaningful engagement strategies
- Building and moderating an inclusive online member community
- Helping deliver member-exclusive content, newsletters, events, and campaigns
- Working with colleagues across marketing, sales and content to improve the member journey
- Keeping CRM records up to date and using data to guide your decisions
What we are looking for
- Experience in a membership, customer support, or community engagement role
- Excellent interpersonal and communication skills
- Confidence working with CRMs and data to track performance and inform improvements
- An organised and adaptable approach—you know how to manage multiple priorities
- A genuine interest in people, community building, and creating value for others
This is a brilliant opportunity for someone who enjoys making connections, shaping experiences, and ensuring people feel supported. If you are excited about the power of community and helping an organisation grow—we would love to hear from you.
About us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and students access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.
We are on a mission to empower post-16 education worldwide.



The client requests no contact from agencies or media sales.
This role is homebased with regular travel to North East and Yorkshire, and occasional travel to Birmingham for team meetings.
Are you a communications professional looking for an exciting and rewarding new role? Apply for the Regional Communications Officer job vacancy at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work experience in a social enterprise and a sense of belonging and community. There are currently 29 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
Our team of Regional Communications Officers support Emmaus communities and groups to increase their profile and engage supporters. You will work closely with up to four Emmaus charities to identify their communications needs, plan and deliver work to help achieve their goals.
Who are we looking for?
We require someone with excellent skills and knowledge in communications, public relations and marketing with at least two years’ experience working in a busy and varied communications role. Although not essential, knowledge and understanding of homelessness and the charity sector would also be an advantage.
Within this hybrid role, you can be based at home or in an Emmaus community. Wherever you are located, maintaining ongoing positive relationships with a wide range of stakeholders is vitally important. This role will suit someone located in Yorkshire or the North East as regular travel (usually at least one community visit per week) will be required to South Shields, Leeds and Hull.
If you’re passionate about making a difference and seeing a long-lasting impact, then this is the perfect time for you to get involved and join Emmaus.
What we offer
· £30,400 per annum pro rata
· Working hours: 4 days per week (30 hours), Monday to Friday
· Contract: Permanent
· Pension: Stakeholder pension with 6% employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction, ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Wellbeing: Weekly wellbeing hour to promote personal wellbeing
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by midnight on Sunday 13 July 2025
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams on Monday 21 July 2025.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
This role is homebased with regular travel to South West and London, and occasional travel to Birmingham for team meetings.
Are you a communications professional looking for an exciting and rewarding new role? Apply for the Regional Communications Officer job vacancy at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work experience in a social enterprise and a sense of belonging and community. There are currently 29 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
Our team of Regional Communications Officers support Emmaus communities and groups to increase their profile and engage supporters. You will work closely with up to four Emmaus charities to identify their communications needs, plan and deliver work to help achieve their goals.
Who are we looking for?
We require someone with excellent skills and knowledge in communications, public relations and marketing with at least two years’ experience working in a busy and varied communications role. Although not essential, knowledge and understanding of homelessness and the charity sector would also be an advantage.
Within this hybrid role, you can be based at home or in an Emmaus community. Wherever you are located, maintaining ongoing positive relationships with a wide range of stakeholders is vitally important. This role will suit someone located in the South West or London as regular travel (usually at least one community visit per week) will be required to Bristol, Gloucester and London.
If you’re passionate about making a difference and seeing a long-lasting impact, then this is the perfect time for you to get involved and join Emmaus.
What we offer
· £30,400 per annum pro rata
· Working hours: 4 days per week (30 hours), Monday to Friday
· Contract: Permanent
· Pension: Stakeholder pension with 6% employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction, ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Wellbeing: Weekly wellbeing hour to promote personal wellbeing
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by midnight on Sunday 13 July 2025
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams on Monday 21 July 2025.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
Pembroke College, Oxford, is seeking to appoint a Donor Relations Officer to play a pivotal role in its fundraising and stewardship programme. This is an exciting opportunity for a motivated individual with excellent communication and organisational skills to contribute to the long-term development of one of Oxford’s most forward-looking Colleges.
Founded in 1624, Pembroke is an inclusive and dynamic College based on a central site in Oxford that joins award-winning new developments with historic quadrangles. The College has ambitious fundraising goals to support scholarships, academic posts, buildings, and other key priorities.
The Donor Relations Officer will work closely with the Development Manager and Development Director to devise and implement a comprehensive stewardship strategy for Pembroke’s major donors. The role involves producing bespoke donor reports, drafting proposals and gift agreements, coordinating stewardship events, and ensuring that donors receive appropriate recognition and communications. The post-holder will liaise closely with the Finance, Academic, and Communications teams, as well as Fellows, staff, and students, to ensure accurate and impactful donor reporting.
This role offers excellent professional development opportunities and would suit someone with a background in alumni relations, fundraising, customer relations or a related field. The successful candidate will have excellent writing, project management and interpersonal skills, be proactive and detail-oriented, and able to manage confidential information with discretion.
Benefits include membership of the University staff pension scheme, 30 days of annual leave, free lunches during working hours when the College kitchens are open, and training and professional development opportunities.
Role Overview
The Donor Relations Officer role focuses on stewardship and proposal writing. This involves devising a stewardship strategy for major donors, producing reports for donors, and drafting proposals and gift agreements for prospective donors. The post-holder reports to the Development Manager.
Key Responsibilities
The main duties to be carried out by the post-holder include:
Stewardship
- Working with the Development Director and Development Manager, create a stewardship strategy for all major donors, ensuring that everyone receives annual reports on their giving and the appropriate level of recognition.
- Work with the College’s Finance team to obtain annual reports on the status of restricted and endowed funds for inclusion in stewardship reporting.
- Take ownership of the College’s stewardship groups for major donors, namely the Foundation Fellows, Sheppard Circle, and Master’s Circle. Liaise with the Senior Alumni Relations Officer to create and deliver events for members of these groups and devise ways to further our relationship with them individually and collectively.
- Work with the Accounts Office and Academic Office to ensure that restricted funds are used in accordance with their purpose and to track and report on progress to donors in line with relevant gift agreements and pledges.
- Ensure donors receive appropriate recognition in all relevant College publications and other media and work in close collaboration with the Communications team to ensure donors receive relevant College and Campaign communications.
- Work with the Development team, Communications team, and others in College to create an annual report demonstrating the impact of philanthropy at Pembroke for distribution to donors to the College.
- Identify opportunities to publicise the impact of philanthropy at Pembroke through multimedia communications and digital platforms (e.g., videos, newsletters, digital campaigns).
- Once the programme is established there may be opportunities to undertake face-to-face stewardship meetings with donors.
Proposal writing
- Support the Development Director and Development Manager in drafting bespoke proposals for major donor prospects.
- Assist in the production of fundraising documentation to appeal to potential major donors.
- Make effective use of donor records to ensure proposals and reports are data driven.
- Draft gift agreements for major donors.
Internal collaboration
- Work collaboratively with the wider team and colleagues across Pembroke, supporting work outside your functional area where necessary.
- Build strong internal relationships with relevant stakeholders to ensure the stewardship programme is supported at the highest level.
- Work with Fellows, staff, and students to obtain reports and other stories relating to the impact of donor funding.
- To undertake such other duties as may be reasonably required by the Development Director, which may include travel and event attendance outside standard working hours.
The client requests no contact from agencies or media sales.
We are seeking an experienced HR & Operations Manager to join our team in this important new role. The successful candidate will provide comprehensive HR support and manage key operational functions, ensuring the effective delivery of HR services and smooth day-to-day internal operations that support our mission.
This role will play a vital role in ensuring a positive and inclusive workplace, combining hands-on HR delivery and development with operational management, perfect for someone who enjoys variety and wants to make a direct impact in the homelessness sector. You'll work closely with the Co-Directors and senior leadership team to ensure our people and premises are well-supported. The role has access to a specialist HR consultancy for support with both immediate HR concerns and ongoing development initiatives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Wenlock Road, London N1
Salary: £40,560 per annum (DEC Grade 5 Manager)
Contract status: Full time. 2 years fixed term (subject to a further extension)
About the role
We are seeking an experienced and enthusiastic Social Media Manager with strong content creation skills who will lead on our organic presence across multiple channels. This is an exciting time to join the Communications team as we develop our social media platform strategies, increase our collaboration with talent and influencers, align our organic and paid digital presence and experiment through a test-and-learn approach. If all of this excites you then this could be the role for you.
***Please download the job description for full details***
About you
You will have expertise in driving engagement and awareness across multiple channels, be skilled at producing and commissioning creative content, strong experience in community management and be up-to-date on the latest trends and changes in the social media landscape. Experience of working in the charity sector and a sound understanding of what makes good fundraising content would be a distinct advantage.
The ideal candidate will be experienced in working within the parameters of an established brand whilst driving innovation and maximising creative opportunities. You will be equally at home with the day-to-day management of social media accounts as with working with the Head of Communications and Content to develop and deliver our strategic objectives using data and insights.
What we offer
Flexible working hours (outside of an appeal)
25 days annual leave, rising with length of service (3 years: 27 days. 5 years: 30 days)
3% employers’ pension contribution, rising to 8% post probation.
HealthCare Cash Plan, providing an array of health services, (~£1, 660 cash value, per year)
Wellbeing support
Discounted access to various health club providers (via Gympass).
Discounts schemes for various retailers and businesses
Discounted tickets for events
Season ticket loan (post probation)
Financial hardship loan (post probation)
Cycle-to-work & Car scheme (post probation)
About us
The Disasters Emergency Committee (DEC) brings together 15 leading UK aid charities to raise funds quickly and efficiently at times of humanitarian crisis overseas. This role will require you to lead on organic social media as part of the DEC Communications team, working closely with the Digital and Innovation team in Fundraising, collaborate with social leads across our 15 member charities and public figures through our talent agency. During appeal launch periods it will also involve managing a small social media team of volunteers.
All roles at the DEC are based in our London office. We operate a hybrid working model, with some non-negotiable office attendance. Please note, during the two-week appeal launch period, staff are required to work extremely long hours, in a faced-paced busy environment, with mandatory office attendance.
How to apply
If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV and cover letter [i.e. please state your initials only, not your full name]. If you include links to social media work or an online portfolio please state clearly what your role/contribution was.
Please send your application by 9am, Monday 21st July 2025. Early application is advised as we will be reviewing applications as they arrive and may hold initial interviews before the application deadline.
We are unable to support applications for our vacancies if you do not have the right to work in the UK.
The DEC is an equal opportunities employer and encourages applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Digital Communications Officer
Responsible to: Senior Communications & Engagement Manager
Salary: £30,000 per annum
Location: Head Office, 5 Trinity Street, London, SE1 1DB
Hours of work: Full time - 35 hours per week (Minimum two days per week in the London office). Occasional weekend and evening work with time off in lieu (some domestic and international travel may be required)
The package also includes:
• 8% employer pension contribution
• 25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas period
• Season Ticket Loan
About USPG
USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.
About the Role
Reporting to the Senior Communications & Engagement Manager as part of a highly functioning and creative team, this vital role will work across all media and channels to raise the profile of USPG and its partners and their work:
• Oversee the day-to-day running of our website and social media channels.
• Liaise with colleagues and partners to gather information and use it to create engaging collateral which informs, inspires, and sometimes challenges.
• Support the digital growth of USPG through SEO and Analytics
• Monthly digital and media reporting
About You
You are an organised and digitally aware communications professional. You can take complex subjects and communicate about them in simple and effective ways that speak to specific audiences. You understand the importance of reporting on website and social media performance to understand USPG’s audience and to adjust and improve. You are comfortable working in a small and creative team and are confident speaking to the wider organisation. You can juggle numerous projects and deadlines at one time.
You will demonstrate considerable cross-cultural awareness and an ability to communicate in a way that is sensitive and appropriate. You demonstrate an aptitude for collaborative teamwork and the ability to work independently on your initiative. It is expected that the postholder will be inspired by the work of USPG and in agreement with its Christian ethos and that they will be comfortable writing in a way which reflects this.
This is an ideal opportunity for someone looking for an exciting and varied role within charity communications or a communications/marketing professional who wants to move into the charity sector. However, if you don’t necessarily fall into these categories, but have the right skills for this role, please get in touch.
We bring people together from different parts of the global Church in mutually enriching conversation and profound encounters.


The client requests no contact from agencies or media sales.
NACCOM is recruiting a new permanent External Affairs Manager to lead the work of our small but highly impactful External Affairs team.
About the role:
NACCOM is a national network of over 135 frontline organisations and charities across the UK, working together to end destitution amongst people seeking asylum, refugees and other migrants who aren’t able to access public funds because of their immigration status.
We do this by campaigning collectively for a fairer, more humane immigration system that doesn’t leave people destitute, and by sharing our learning, innovation, and resources across our membership to increase the level of accommodation provision and support the network is able to provide.
Join our charity at a pivotal moment. As our External Affairs Manager, you’ll sit at the heart of a high-performing, fully remote team, ensuring that migrant homelessness and destitution is high on the agenda. You will lead and mentor a talented External Affairs team, amplifying NACCOM’s voice as the UK’s expert voice on how the asylum and immigration system drives homelessness and destitution.
With our 20th-anniversary milestone and a bold new organisational strategy on the horizon, you’ll seize fresh opportunities to deepen our influence. Working hand-in-hand with frontline members, people with lived experience, and high-profile partners, you will deliver sharp, evidence-led campaigns and projects that put migrant homelessness at the top of policy and media agendas.
A strong aptitude for communications and campaigns, and an understanding of how that works alongside policy and research to underpin the external affairs function, is vital.
This role is for a dynamic, collaborative advocate who is passionate about social justice. If you’re ready to turn insight into impact — shaping narratives, forging alliances, and driving systemic change—we’d love to welcome you to NACCOM.
- - - - -
Key role information:
Hours: Full-Time (35 hours) or Part-Time (28 hours) per week
Salary: Starting salary £43,000 annual FTE (plus £4,000 London Weighting if applicable)
Leave: 25 days per annum plus Bank Holidays (England and Wales) pro rata plus additional concessionary days off between Christmas and New Year
Pension:NACCOM will contribute 6% of your gross salary
Additional benefits: flexible working hours, wellbeing time, wellbeing practice and Calm App
Contract: Permanent
Location: Home-based plus travel - all in the UK (approx 5 days per month). Opportunity to work part-time in a members’ office or a co-working space.
Responsible to: Director
- - - - -
Job purpose:
The External Affairs Manager will work closely with the Director and provide vital support to NACCOM and its members by:
- Ensuring the strategic planning, management and alignment of communications, policy, research, campaigns, and advocacy as part of the External Affairs function at NACCOM.
- Ensuring NACCOM’s external affairs functions feed from and into our network development work and our Community Ambassador / Research programme
- Growing and safeguarding NACCOM’s brand identity, integrity and strategic positioning across all our external channels, networks and audiences.
- Line-managing and supporting the Policy and Research Co-ordinator, Community Research Facilitator and part-time Communications Co-ordinator (currently covered by a freelancer) as well as managing any external consultants NACCOM works with across the External Affairs function.
- Along with the Director, acting as spokesperson for NACCOM.
- Overseeing the spend against budget for External Affairs-related work.
- Representing NACCOM at key, high-level meetings and coalitions, including with journalists, decision-makers and partners.
- Actively supporting a culture of collaboration, support and mutual respect at NACCOM and across the membership network.
For more information about the role, including person specification, please download the Job Description.
Recruitment timescales:
- Tuesday 8 July 2025 at 23.59: Deadline for applications
- Wednesday 23 and Thursday 24 July 2025: Stage one interviews held online as a Zoom call.
- Wednesday 30 July 2025: Stage two interviews with team, ideally in person but possibly online.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our charity as Membership Operations Administrator, helping us to support teachers, champion great teaching and raise the status of the profession by supporting the charity’s membership operations and providing great customer service for current and prospective members.
For an audio description of this role, please visit our website - https://chartered.college/join-the-team/
Job Title: Membership Operations Administrator
Reports To: Membership Operations Manager
Salary: £26,000 per annum
Contract: Full time, Fixed Term Contract until 31st January 2026 (with potential to extend).
Hours: A full working week is 35 hours and we offer flexibility with hours.
Benefits: Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found in the application pack.
Based: Office / hybrid. Currently once a week in the office (based in central London) is required.
Start date: ASAP - ideally the person will be in post by 4th August 2025.
Deadline and interview: Applications will close on 8th July 2025.
Interviews will be scheduled for Wednesday 9th July but we will be reviewing applications on a rolling basis so may interview as soon as a suitable candidate is identified.
The interview will consist of a task and competency-based interview.
Application: Please apply by uploading your CV and cover letter. Please use the guidance in the application pack when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage.
The Organisation
The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.
We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.
Our activities mainly focus on four key areas:
- membership
- teacher CPD and accreditation
- research, policy and events
- online and print resources
Since opening membership in 2017, we have grown rapidly. In total our work reaches over 40,000 teachers and more than 3 million young people. In 2020 we published reports ‘Education in Times of Crisis’ around the impact of lockdown; in 2021 we won the Memcom award for ‘Best magazine for a Professional Association or Membership Organisation’; in 2024 we published the working paper ‘Teacher professionalism report’. To date over 600 teachers have been celebrated at Graduation ceremonies for our Chartered Teacher Status pathways. We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered Status, and providing meaningful professional learning opportunities for the teaching profession. This role will support us to deliver an excellent service to our members.
The Opportunity
We are looking for a highly-motivated and organised Membership Operations Administrator to join the charity. This is an exciting opportunity for someone who wants to develop their customer service and administrative skills.
Reasons why this role could be great for you:
- You will have autonomy for delivering excellent customer service to our members and offer them a seamless experience, providing timely communications and responses to queries and phone calls
- You enjoy interacting with people and collaborating with colleagues across the organisation and working on a range of different tasks across teams
- You will be helping to grow the professional membership organisation for the teaching profession and be part of the team driving the organisation forward at an exciting time for the future of the College.
Main areas of work
- Manage and respond to queries from members via email and telephone, ensuring that you respond professionally and within agreed timeframes
- Support members to access their membership features, including logging on to our online platforms to access courses, content and our online shop
- Ensure that all contact and communications are compliant with relevant data protection and security standards
- Generate regular reports on membership to inform organisational KPI reporting
Additional areas of work
- Provide administrative support during the Fellowship process
- Process invoices as part of group account management
- Provide event administration support, including uploading events to our websites, participant management, data entry and preparing materials for face-to-face events
- Alongside your main areas of work, you will also participate in meetings and be encouraged to participate in CPD learning activities and training to maintain and develop your knowledge and skills.
About You
You don’t need to have expertise in absolutely all areas, but we’re looking for someone who is motivated by our mission, enjoys interacting with people on a range of tasks and is passionate about providing great customer service. Systems you would be using include Google Workspace, Salesforce, Wordpress, Moodle, Submittable, Eventbrite, Zoom and Slack.
Experience and skills
Essential:
- Excellent written and oral communication skills
- Experience of delivering high quality customer service, managing relationships with customers or other stakeholders and providing an excellent experience
- Confident user of technology (email, online meeting tools and Microsoft Office / Google Workspace or similar); comfortable with learning new technology systems
- Experience of administration / office work
- Excel and data analysis skills
Desirable:
- Experience of Salesforce or other CRM systems
- Experience of using Eventbrite
- Knowledge of GDPR and how it relates to the storage, retention and use of personal data
- An interest in the membership and/or education sector and the support and development of teachers
Why Us?
As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to:
- Flexible working: responsive management, flexible hours, hybrid or fully remote working
- Professional development, including formal and informal training and support
- Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction
- Mental health and wellbeing: access to health and wellbeing advice and health cash plan.
Diversity and inclusion at the Chartered College
As a growing organisation we are committed to:
- Becoming increasingly representative of the sector and geographies that we operate in
- Providing a positive experience of work as part of an inclusive culture led by our organisational values
- Maintaining an annual EDI action plan - led by the internal team.
What to expect from the recruitment process
- All applications are anonymised until the point of interview
- Line Managers trained in recognising bias
- We implement a standardised interview template and competencies matrix for a fair and transparent process
- All interviews are conducted via Zoom and the use of camera is optional.
If you require any adjustments in order to proceed with an application please let us know.
For more information about joining the Chartered College, please see our website.
Your Personal Data
As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Pre-employment checks
All conditional offers of employment are subject to:
- Two satisfactory references
- Proof of qualifications
- Eligibility to work in the UK.
We are an employer committed to the safeguarding of children and young people.
Our mission is to empower a knowledgeable and respected teaching profession.


The client requests no contact from agencies or media sales.
Sex Education Forum was founded in 1987 and became an independent charity in 2021. We convene over 70 Partner organisations, working together to make sure that the relationships and sex education (RSE) young people get is right for them. We influence national policy, are a respected voice in the media and contribute to ground-breaking research on RSE. By working in partnership with young people and training educators who work with some of the most marginalized young people, we know what changes are needed to make RSE the best it can be. We will soon be launching a new three-year strategy and have secured multi-year funding to further embed youth inclusion in our work. The Communications Manager will be a new role, working closely with the CEO and staff team, enabling us to realise the ambitions of our strategy.
We are seeking to appoint someone with a depth and breadth of communications skills. The successful candidate must be a strategic thinker with excellent interpersonal skills and have values aligned with ours. Your ability to lead and deliver our communications functions will enable us to platform young people, engage with a diverse range of professionals and communicate effectively to stakeholders including funders, government, Parliamentarians and the public.
This is an incredible opportunity for a communications specialist to bring your creativity and skillset to a thriving, innovative and highly respected national charity. This will be a rewarding role, with huge potential to grow your management and leadership skills to empower others and to make a difference to the lives of children and young people.
We are particularly keen to hear from applicants that reflect the diversity of educators and young people that Sex Education Forum seeks to support.
Funding has been secured which provides scope for extension of the fixed term contract.
The client requests no contact from agencies or media sales.
Homeless Link are seeking a Senior Policy Manager to join our Social Change directorate which leads the policy influencing and thought leadership activities within the homelessness sector and beyond.
Homeless Link is the national membership charity for frontline homeless agencies in England. With more than 750 members, we work to improve services and campaign for policy change that will help end homelessness and ensure that everyone has a place to call home and the support they need to keep it.
The policy team works to ensure we represent the voice of our members across all our strategic influencing. This is a dynamic role in which you’ll oversee policy activity, build relationships with our members, service providers, local authorities, civil servants, parliamentarians, and other key strategic stakeholders, and drive forward the visibility and impact of our policy work. You will be responsible for line managing the Policy Managers alongside the development and advancing of our policy positions. You will work across the team and with colleagues across the organisation to support the delivery of influencing campaigns and activity. This role is pivotal to achieving our vision of ending homelessness.
The successful candidate will be an excellent project manager, have strong communication and relationship building skills, experience in policy development, and knowledge of the current policy context in relation to homelessness. If you want to be at the forefront of change – this is the right job for you. Visit our website for full details of the role and how to apply.
We are actively seeking to increase our diversity within our organisation and would greatly welcome applications from people with lived experience of homelessness, from a black or minority ethnic background and/or with a disability.
To develop, inspire, support and sustain a movement of organisations working together to achieve positive futures for people who are homeless.
The client requests no contact from agencies or media sales.
WE HAVE A BRAND NEW POST AS THERAPEUTIC MANAGER TO LEAD OUR INCREDIBLE THERAPY TEAM
They will lead our therapeutic programmes and staff team to deliver excellent care to residents in residential treatment from substance misuse.
It is an exciting time to join Kenward as we expand and diversify our services to meet the changing needs of people accessing treatment. This is a demanding and rewarding role requiring outstanding knowledge of current and emerging evidence-based treatments. Accountable at Board level and working closely with our Consultant Addictions Psychiatrist and Registered Manager, you will be responsible for the development and delivery of person-centred, trauma-informed care that builds recovery capital and the scaffolding that promote sustained recovery.
Kenward Trust provides both 12-Step and SMART recovery models with a trauma-informed approach to both. All residents experience additional therapy from our unique Therapeutic Gardens and Workshops which were rated as Outstanding by the CQC. Kenward Trust is constantly evolving and you will play a pivotal role in its place a Kent's leading addiction treatment centre.
We are looking to recruit an experienced professional who holds a recognised therapeutic qualification to a minimum of Level 4 with membership of a recognised professional body. They will have a minimum of 3 years managerial responsibility of multi-disciplinary working in a drug and alcohol rehabilitation or community setting
If you are an innovative thinker and would relish an opportunity to make a huge difference to people’s lives, this is a chance to be part of a team that is at the forefront of residential care in a beautiful location in the Kent countryside.
All candidates will be subject to an enhanced DBS check and be required to provide satisfactory references.
Closing date: 4th July 2025
Interviews will be held on: 15th July (am) 2025
The client requests no contact from agencies or media sales.
The Diocese of Rochester is committed to equipping its churches and leaders for growth and transformation. As part of this, we are seeking a Missionally Healthy Places (MHP) Project Manager to join our Programme Team based at the Diocesan Office in Rochester.
The MHP Project Manager will play a key role in ensuring the successful delivery of 15 strategically funded parish projects supported by the National Church. Working with the Head of Programmes, Diocesan colleagues, and parish representatives, the Project Manager will oversee planning, budgeting, governance, and reporting processes across the MHP project. This role will be vital in supporting parish leaders and PCCs to lead and deliver their local MHP initiatives effectively.
The successful applicant will be an experienced and highly organised project manager, with excellent stakeholder engagement and communication skills. You’ll need to demonstrate the ability to manage risk, track project outcomes, and support change across a variety of contexts. A background in monitoring and evaluation is important, and a desire to serve the mission of the Church will be key to thriving in this role. Experience of working with Church of England structures is desirable but not essential.
To find out more about the Missionally Healthy Places programme and our Diocesan Strategy, visit: Our vision - Diocese of Rochester
Key Responsibilities:
- Build strong working relationships with the 15 MHPs, acting as a governance and communications link with the Diocesan MHP Project Board
- Oversee and report on progress, risks, outcomes, and finances across all MHP projects
- Track progress against milestones and budgets, escalating risks and managing changes as needed
- Support the sharing of learning and success stories in collaboration with the Communications Officer and Mission and Ministry Development team
- Manage the MHP budget, including drawing down and allocating funds and reporting to stakeholders
- Act as secretary to the MHP Project Board and report to senior diocesan bodies including the Bishops Leadership Team and Diocesan Synod
A full list of responsibilities can be found in the job description attached.
What we can offer:
- Flexible working, hybrid working, and TOIL
- Generous holiday entitlement
- Contributory pension scheme
- Annual subscriptions and memberships
- Access to an Employee Assistance Programme and counselling service
The Diocese is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All post holders and volunteers are expected to share this commitment.
The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision-making becomes.
We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide range of backgrounds, to help us create a culture of inclusion and belonging.
Closing date for applications: Sunday 20 July 2025
Interviews will be held on: Tuesday 29 July 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Fundraising Manager
Hours of work: 15 hours per week
Salary: £30,226.00 per annum pro rata FTE
Annual leave: 25 days plus bank holidays and birthday leave pro rata
Benefits: Company pension following 3-month probationary period
Contract: Permanent
Location: Hexham
Reporting to: CEO
Northumberland Domestic Abuse Service
NDAS provides support to all victims who have been the subject of domestic abuse/violence, supports them through the criminal justice system and offers relevant advice and assistance, both practical and emotional.
NDAS empowers victims to make decisions, increase their options, their confidence and safety. Prevention and awareness raising activities are also delivered across Northumberland and counselling to the children of our service users.
Established in 2003, NDAS has a track record of providing excellent services and is a key member of domestic abuse provision in Northumberland. We have a secure financial foundation and are looking forward to developing our team to continue to provide essential services in tackling domestic abuse.
OUR VALUES
Welcoming: We welcome you, whoever you are
Believing and accepting: We believe you, accept you and will not judge you. We do not discriminate
Understanding: We understand what you are experiencing. Our staff are here to listen
Protecting: We make sure you stay safe and will help you to make plans to ensure your safety
Empowering: We help you to find your voice and gain confidence and independence
United: Working with you, and with other local partner organisations, to find the right support
Purpose of the job
You will be an important member of the Senior Management Team, supporting the CEO to drive income growth. To be successful in this role you will be a strategic thinker who is highly organised, adaptable and flexible, able to inspire campaigns, appeals and experiences to drive income growth across a range of platforms and linking in potential support to the work of NDAS.
You will form strong working relationships with stakeholders and funders. You will have strong experience of working with partner agencies, negotiating costs, managing contracts and driving performance to achieve targets.
As Fundraising Manager, you will work closely with the CEO and SMT. Also attending the Finance Sub-Group meetings that report into the Board.
Key Accountabilities
1. You will work with the CEO to maintain and implement the Fundraising Strategy.
2. You will develop strategic relationships with funders and stakeholders.
3. You are accountable for the management, performance and reporting on all income strands.
4. You will work with the CEO to produce a bi-monthly Funding Overview report and projected Income Generation Plans for consideration by the Finance Sub-Group and to be reported to the Board
Responsibilities:
1. Planning, implementing and driving forwards the Fundraising Strategy with a focus on expanding the range and size of income sources.
2. Identify new funding streams from Trusts, Statutory agencies and corporates, and submit funding bids.
3. Manage Individual Giving and Legacies
4. With the CEO produce and maintain an Income Generation Plan with a timeline setting deadlines for the submission of funding applications
5. Work with the CEO and Finance Manager to manage the allocation of costs across the budget and to ensure delivery in line with funding requirements.
6. Work with the SMT to manage and monitor all outcomes associated with each funding stream.
7. Produce funding applications with informative narrative content and robust data
8. Maintain a monitoring schedule and produce reports in line with funder/stakeholder requirements also with informative narrative content and robust data
9. Maintain regular communication with funders and potential funders to build strong working relationships and increase funding opportunities
10. Support the CEO in developing strategic and operational plans for the organisation
11. Monitor and collate other outcomes and achievements of the organisation.
12. Attend the SMT and Team Meetings (as needed).
Other
- Upholding confidentiality at all times with regard to the organisation and its members
- Supporting the evaluation, review and implementation of Northumberland Domestic Abuse Service’s policies and procedures
- Develop productive working relationships with colleagues and stakeholders
- Develop a culture and systems that promote equality and value diversity
- Promote a health and safety culture within the workplace
- Manage personal resources and own professional development
- All information must be maintained in accordance with the Data Protection Act
Undertaking any other duties, the CEO feels appropriate.
All applicants must complete an NDAS application form that can be found on our website.
The client requests no contact from agencies or media sales.
About the role
The Director of Membership Services provides strategic leadership for the Membership Services directorate and is therefore responsible for the development and implementation of all Imperial College Union strategy relating to Student Activities, Representation, Advice, Governance and Policy. The role ensure the delivery and resourcing of operating plans, policy and operating procedures to ensure that the Union delivers its strategic objectives across its Membership Services.
The successful candidate will ensure that the directorate develops and delivers impactful and inclusive services which champion and enhance the Student Experience at Imperial College. They will ensure that the Union values of integrity, inclusivity, and innovation guide the work of the directorate, and will develop and maintain excellent working relationships with internal, College and external stakeholders. They will also be a member of the Union’s Operational Management Group and Leadership Team, and as such will be responsible for the strategic development of the Union and ensuring that the Union works towards delivering its mission and aims.
This role requires strategic thinking, operational expertise, and the ability to build effective relationships. Candidates should have experience managing budgets, leading teams, and driving innovation within a membership or student-focused organisation. The ability to work collaboratively while delivering student-centred initiatives is key to success in this position.
Applications are encouraged from individuals with similar professional backgrounds who are passionate about creating an inclusive and engaging university experience. We welcome applicants who share our principles and are committed to fostering a welcoming and dynamic environment.
This role is open to consultants and secondments will be considered for the right candidate.
Please note this is a Fixed Term Maternity Cover role.
What you would be doing
- Strategic Management and Leadership
- Staff Management
- Financial Management
- Service Development and Delivery
- Health and Safety Management
- Ethical and Environmental Management
- Other duties, broadly in line with above key responsibilities
What we are looking for
- Appropriate experience of management and leadership of teams in a Students’ Union or similar environment
- Experience of managing multiple budgets
- Successfully building partnerships for the benefit or the reputation of an organisation
- Experience of working effectively in student or membership led environment
- A working knowledge of membership-led activities
- Ability to work in a complex environment with the skills to develop productive
relationships with a range of stakeholders
Please see Job Description and Person Specification for full list of duties and responsibilities.
What we can offer you
Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes, and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we encourage you to get in contact. It’s a brilliant place to work.
As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:
- flexible working hours
- generous pension scheme
- 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
- bicycle loan scheme
- season ticket loan
- health benefits
- excellent professional development opportunities and many more.
More information can be found on the Imperial College Benefits page. Please see link on College website.
Further information
To apply for the role please complete the online application form.
We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.
Should you require any further details on the role please contact the People team (email on application site).
Closing date: 29 June 2025
Interviews expected to take place week commencing 7th July 2025.
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.
As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.