Fulham Palace is a truly remarkable place. For centuries, this Grade I Listed building situated in extensive grounds by the River Thames was the country residence of the Bishops of London. The Palace is now managed by Fulham Palace Trust, which is inspired by a vision to restore our nationally significant historic buildings and grounds to their original beauty and to provide outstanding facilities for the local community and visitors from farther afield. 

Fulham Palace Trust has recently completed a major restoration project, launching in May 2019. This has transformed the gardens and Tudor quadrangle to their former glory and developed a new exhibition space to tell the fascinating stories of the Palace over its 6,000 year history. Alongside the capital works we have a lively activity programme, including volunteering, community archaeology and events for families and young people.

After success in fundraising for our 2017-19 restoration project, we are looking to develop our individual giving and membership programmes to support the core work of the Trust. You will be an energetic and results driven graduate with highly developed communication and organisational skills and demonstrable fundraising experience. You will be keen to continue to develop your fundraising knowledge and experience in a supportive and forward thinking organisation.

Interested candidates should visit the Fulham Palace website, to read the full job description before downloading and completing the application and equal opportunities forms and return them to the Palace’s Business Support Officer by post or email by 12.00 noon on Wednesday 28 April 2021. Curriculum Vitaes will not be accepted without a completed application form.

Join Britain’s biggest walking charity to help more people enjoy the benefits of walking.  This is an exciting time to join the Ramblers team and a great opportunity to make a lasting and tangible impact on the future success of the charity.

The Ramblers is undergoing an exciting time of transformational change - and the Membership and Fundraising team is at the center of the action!At the heart of the Ramblers lies our wonderful community of over c100,000 members, enabling us to fulfill our mission across the length and breadth of Great Britain.  We have an incredibly loyal base of members, but we cannot afford to stand still.  If we are to thrive, grow and remain relevant in a changing landscape, we need to evolve and connect with more of the UK’s 9 million walkers.

We are looking for an insight-driven Membership Product Innovation Manager. This role is based within the Membership and Fundraising Team, reporting to the Head of Membership.

You will be working on a strategic project to increase the relevance of the Ramblers membership proposition, promise and package to more walkers, particularly for those who walk by themselves or with friends and family rather than in walking groups. This is a really exciting opportunity to make your mark, and help the Ramblers grow our reach and relevance.

In the role you’ll be responsible for enhancing the Ramblers’ understanding of the needs, wants and behaviors of Britain’s self-guided walkers to inform how we can best adapt our membership proposition, promise and package to meet these needs. You will be taking to market a new membership proposition, including key creative assets as part of this.

You’ll also evaluate our current membership product and the external competitive marketplace, providing recommendations for evolving our membership product.

This is an exciting time to join the Ramblers team and a great opportunity to make a lasting and tangible impact on the future success of the charity.  If you think you’ve got what it takes to be our new Membership Product Innovation Manager, we’d love to hear from you. 
 

Essential requirements include:

• Experience of working with research and/or creative agencies. Insight-driven.
• A team player, able to develop collaborative, strong and effective working relationships.
• Digitally savvy, with knowledge and experience in testing new ideas through digital channels and an early adopter of new technology and digital products and platforms.
• Innovative and solutions-focussed with the ability to work under pressure and to tight deadlines.
• A flexible and resilient approach to product development and innovation, with a curious mindset to explore opportunities and overcome challenges.
• Development and ongoing evolution of an income-generating membership, fundraising, product or brand proposition to attract new audiences
• Ability to negotiate and influence effectively, with strong written and verbal communication skills, to influence a range of audiences and stakeholders including external partners and suppliers.
• Experience of innovation process, methodologies and approaches across product and/or service development to drive audience and financial growth
• Ability to negotiate and influence effectively, with strong written and verbal communication skills, to influence a range of audiences and stakeholders including external partners and suppliers.

The Ramblers are an equal opportunities employer.  We promote diversity and warmly welcome applications from appropriately qualified people from all sections of the community.

The Political Studies Association exists to develop and promote the study of politics. Founded in 1950, we are the leading association in our field in the United Kingdom, with an international membership including academics in political science, theorists and practitioners, policymakers, researchers and students in higher education. 

Main job purpose:

Work with team members and trustees to manage the association’s membership services and programmes dedicated to developing our membership types and networks, policy positions and other initiatives relating to:

• Teaching and Learning
• Engaging young people and school educators
• Undergraduate and master’s students
• Postgraduate and early career academics
• Specialist Groups
• Equality, Inclusion, and diversity.
   

The postholder will strive to deliver the PSA’s strategy and annual business plans and reflect our values of excellence, sustainability and diversity in everything that they and their team do. The post-holder will also be expected to contribute to the association’s income targets and work within assigned budgets.

Structure:

This post is line managed by the CEO and will have the following team members reporting in:

• Membership Officer
• On occasion, other team members, interns or gap-year students. This currently includes the PSA’s Communications and Media Officer.

On occasion the role also instructs third party consultants and contractors to deliver services.

Main responsibilities:

1. Membership services and communications:
   1. To line manage the Membership Officer and ensure the development and delivery of the organisation’s membership services and package of benefits
   2. Work with the PSA Communications and Media Officer on a member communications programme including e-newsletters and social media as well as the efficient and effective running of the website and CRM so we can give our members the best experience possible.

1. Schools – post 16 education and teachers:
   1. Develop close working relationships and regular communication of resources and development opportunities with teachers and education stakeholders to advance A level (or equivalent) Politics or citizenship education across the UK
   2. Organising and supporting events aimed at A level or equivalent politics students or teachers across the whole of the UK and ensuring the appropriate involvement of PSA members in these
   3. Lead on PSA engagement with exam boards and the departments for Education across the UK
   4. Contributing to inquiries and consultations on secondary and tertiary education, including the A Level Politics curriculum and related matters and co-ordinating PSA responses to these where appropriate
   5. To support the PSA’s commitment to increasing its membership by developing plans for attracting a larger number of teachers to join.

1. Supporting University Students and Academics:
   1. To support the PSA’s Teaching and Learning (T&L) Network and its communications and events
   2. To commission or carry out work agreed by the T&L Network or the PSA Executive Committee to demonstrate the value of studying politics to students, teachers, and employers. This may include the collection and analysis of quantitative data; reviewing the relevant literature; and/or speaking to key people and organisations.
   3. To support the PSA’s engagement with, and responses to, policy changes and strategic developments relating to teaching and learning in the HE sectors as they relate to the PSA’s interests e.g., the Teaching Excellence Framework
   4. To work with the PSA’s Event Manager to organise and develop the annual PSA undergraduate Conference, and develop a wider programme of work with opportunities to undergraduate students to engage with the PSA
   5. With support from the team, support the effective operation of the PSA’s family of specialist groups in particular the management and growth of their own membership and communications as well as providing guidance and links to Finance and Event colleagues
   6. Supporting and working with academics to raise the profile of teaching and learning through a variety of activities and events including an annual conference, workshops, and online forums.

1. Supporting Early Career Academics:
   1. To support and participate in the work of the PSA’s Early Career Network (ECN), working closely with its chair and elected officers to deliver its programme of communications and events
   2. Oversee the training and handover of the Early Career Network Committee officers
   3. To support the growth of the ECN and develop the PSA membership offer for Early Career Academics in terms of the range of services and opportunities provided and how to encourage members to take advantage of these.  

1. Other duties and responsibilities:

• These duties are subject to change from time to time as determined by business priorities and communicated by the CEO
• These are likely to include supporting PSA conferences and events and general support in running the PSA offices
• On occasion supporting colleagues in work areas outside of this job description
• Compliance with PSA policy including absence, appraisal, health & safety as well as the GDPR.

Additional information: the role is full-time and there is some requirement to work outside normal office hours to attend various PSA events. In addition, occasional travel would be expected within the UK.

Terms of Employment

1. Salary for this post starts from £32,000 per annum.

2. 37.5 hour working week excluding lunch; willingness to work very occasional evenings and weekends with no overtime payments

3. 25 days holiday plus bank holidays and the week between Christmas and new year

4. Employer contribution to pension (10% for employee contribution of 5% of salary)

An exciting opportunity has arisen to join MDXSU’s senior management team, leading the student-facing and award-winning membership services functions. The successful candidate will be responsible for ensuring all opportunities across membership services are effective and efficient, working with four talented team managers to develop new opportunities which increase our reach within our diverse membership. You will be key in ensuring that MDXSU is student-led by supporting the elected officer team to shape the organisation’s strategic and operational plans. Managing staff will be a key skill of yours; you will be required to set and monitor ambitious targets, as well as taking the lead on creating a supportive and inclusive work environment for full-time and student staff. This role will involve identifying and building key relationships with Middlesex University staff in services and schools, cultivating productive partnerships which enable MDXSU to further our influence and representative functions. The successful candidate will also demonstrate a passion to expand MDXSU’s reach outside of campus, working with external organisations in the local community and beyond to create sector-leading partnerships which support us to achieve our ambitious aims. We are looking for an ambitious, strategic thinker who will thrive in a fast-paced and innovative organisation, and who is passionate about developing genuinely student-focused services that create social change.

1. Lead on the operational delivery of all Membership Services functions

2. Responsible for the development and delivery of MDXSU’s strategic and operational plans

3. Manage four middle managers, ten front-line staff, up to 35 student staff and over 2000 volunteers; responsible for the support and development of four sabbatical officers

Our client, an established Membership body, based in Central London, is looking for a Member Services Team leader, for a 12 month Fixed Term Contract

Client Details

Our client is a well known membership body, based in Central London.

Description

We are looking for a Member Services Team Leader, for a 12 month Fixed Term Contract to;

• Manage a team of four Administrators
• Oversee the maintenance of data held on the SalesforceCRM database to ensure accuracy and compliance with GDPR
• Provide quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
• Take inbound calls from members to resolve their issues to a high standard
• Manage day-to-day membership activities and processes, regularly monitor and report progress against KPIs and targets
• Monitor the efficiency and effectiveness of day to day work of the team and contribute to the identification of opportunities for improving customer expectations and processes
• Ensure team are trained and develop in all administration processes
• Take ownership of updating, creating, implementing process documents

Profile

We are looking for a Member Services Team Leader, with the following;

• Significant demonstrable experience of working within a membership or customer focused organisation managing day-to-day processes at supervisory level with evidence of completing at least one annual membership cycle * Experience of staff line management
• Proven experience in problem resolution
• Advanced knowledge of customer handling techniques
• Managing people to deliver excellent customer
• Experience of effective supervision and motivation of a team of staff:
• Delivering excellent customer care standards
• Demonstrating excellent customer care/ handling skills
• Developing and training team/ team members

Job Offer

An excellent opportunity for a 12 month FTC

We are looking to recruit an Events and Membership Coordinator to our small, friendly team. You will be helping us organise and deliver our membership offer, events and activities for teachers and educators in England and across the UK. This will involve membership administration using a database (new sign ups, renewals etc) and liaison with schools, writing member communications designed to promote our work and expand our reach and analysing their impact, and arranging events including conferences, training events and other activities in line with our education plans.

This is an exciting and busy time to be joining UK Youth as we prepare to launch our new strategy and  transform the way we work to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. As a result we are recruiting for a number of new roles designed to enable the organisation to grow, improve our ways of working and enable us to deliver to deliver our ambitious 2025 strategic plan.

Reporting to the Head of Network Development, you will  support the development and delivery of our new network development strategy, mobilising cross-sector networks to work towards collective action goals.

You will be passionate about systems change and network development approaches with young people as equal stakeholders. You will be excellent at building relationships to develop cross-sector networks and be comfortable to represent UK Youth on external platforms. You will develop opportunities for young people and youth workers to feel empowered and be mobilised to take action.

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and

empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth?

We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even whilst we are all working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.

UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.

We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.

We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture.

• Flexible/Agile Working
• 27 days annual leave plus bank holidays
• Pension scheme (currently UK Youth match employee contributions up to 5%)
• Membership of our life insurance scheme which would pay-out up to 4 times your salary
• Employee Assistance Programme to support employees both professionally and personally
• 20% discount off bookings at Avon Tyrrell our New Forest Outdoor Centre including, camping, lodges and outdoor activities.
• Cyclescheme and Techscheme

How to apply 

Candidates are encouraged to apply even if your experience doesn’t precisely match the job description for this role. Your experience, skills and passion will set you apart so tell us about your achievements, irrespective of whether they are personal or work-related, about your journey to date; how this has shaped you and the things you learnt along the way.

If you would like to be considered for this fantastic opportunity, please click the link to be taken to our website where you can find more information on the role and how to apply. 

• Closing date for applications will be 12pm, 30th April 2021

We are looking for an HR Officer to oversee and ensure the smooth running of our payroll services, oversee contractual administration, ensure HRIS changes are captured accurately and to support the HR Advisors to provide first level people management advice and guidance to employees.

About us
Battersea is here for every dog and cat and has been since 1860. We are a leading animal welfare charity and over the last 160 years we’ve grown from one home in London to three rescuing and rehoming centres across the South East. With c500 staff and 1000 volunteers, we have cared for over three million vulnerable animals We also campaign tirelessly to make things better for dogs and cats; sharing our expertise and educating the public and policymakers about responsible pet ownership. Join us and make a difference for every dog and cat.

Our Human Resources Team
Battersea’s Human Resources department provides expert advice, guidance and support through partnership with managers, teams and people across the organisation. Battersea is way ahead of the sector when it comes to employee engagement – and our department works hard to keep us there. Our work involves everything from pay and benefits to providing learning and development solutions that support other departments achieve their strategic objectives. We do this to attract, retain and develop our people to be the best they can be, so we can be here for more dogs and cats.

HR team
Within the Human Resources department sits the core HR team and the L&D Team. Providing strategic and operational advice on all HR topics and developing/operating good practice policies procedures and processes, we enable our people to help every dog and cat.

What we can offer you
Our dedicated people mean that we can be here for every dog and cat. Whether you are sharing an office with our dogs or directly caring for our cats, our animals show their appreciation every day. There is no better reward than seeing the difference you make to the lives of our dogs and cats first-hand; although we also provide a wide range of employee benefits, including:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental (£100), optical (£100), physiotherapy, chiropody and acupuncture (£325) every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance

So, if you are passionate about dogs, cats and about our work, then we’d like to hear from you.

We are committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and Trustees. We aim to ensure that this commitment, reinforced by our values, is embedded in our day-to-day working practices and our work together. We would particularly welcome applications from black and minority ethnic and disabled candidates, who are currently under-represented at Battersea.

Closing date: Monday 3rd May 2021

Interview date(s): w/c Monday 10th & 17th May 2021

For full details, please download our recruitment pack. To apply, click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.

Access to justice should be equally available to everyone, regardless of their financial situation. Receiving the legal advice, they need makes a huge difference to people's lives, reducing debt, poverty and homelessness, and combatting discrimination and injustice.

London Legal Support Trust (LLST) works to support law centres and legal advice agencies in London and the Home Counties by providing them with grant funding alongside other forms of support. We offer our knowledge and experience of the sector to help the agencies become more sustainable. We also work with other grant-making bodies.

We are seeking an experienced fundraiser to develop a philanthropic and corporate programme, forging new relationships and building on established connections which exist through our exceptional events programme, and London Legal Walk, which raised £895,000 in 2019.

Do you want to use your excellent communications skills to build relationships with people who can give significant gifts to this inspiring cause? Do you have experience of meeting and exceeding income targets across a range of income streams?  We are looking for someone who can influence and motivate others, build positive relationships with key stakeholders and work collaboratively throughout the organisation.

Working in a small, friendly and energetic team, you will be able to make a significant contribution from the start. This is a fantastic opportunity for someone to have a real impact on the fundraising, communications output, marketing and organising of events. You will work very closely with the CEO of LLST as well as Head of Fundraising and the Events Manager.

We encourage flexible working and part-time options for the right candidates, including job-shares if the right mix of experience can be found.

We are seeking a committed and empathetic Executive Director who will ensure that the organisation provides modern and effective services that reflect the needs and interests of its members, and that it furthers the advancement of clinical and academic neurology.

Job Title: Executive Director
Salary: £65-68k per annum (depending on experience)
Contract: Permanent
Hours of work: Full time, 35 hours per week
Location: London, WC1N 3JZ
Start date: October 2021

About us

The Association of British Neurologists (ABN) is the professional voice of neurologists in the UK with over 1600 members (March 2021). The ABN is also a body of international standing in the field of neurology. A registered charity, our charitable objectives are encapsulated in our mission statement 'to promote the delivery of the best care for people with neurological conditions, by providing and supporting excellent research and education and championing equitable and excellent standards of care.’

The role

The Executive Director is responsible to the Council for the leadership and overall strategic direction of the organisation, which is determined by the Trustees. They take overall responsibility for ensuring that the organisation promotes and embeds the vision and values of the ABN and fulfils the aims and terms of its Articles of Association and Rules.

Reporting to the ABN President and Hon. Secretary, the successful candidate will have responsibility for the overall management and administration of the organisation and the leadership and professional development of all staff, for building and sustaining relationships with key national and international stakeholders; this includes managing relationships with the ABN’s consultant, trainee, junior and retired members. This will be delivered through the development and implementation of the ABN’s five-year strategy and annual plans.

As the team is small, you will be expected to take both a strategic and leadership approach, balanced with a hands-on and operational approach, as required. As such, we are seeking a motivated, self-starter who is able to work to deadlines and on their own initiative.

Who we are looking for

This is an exciting opportunity for someone with demonstrable experience in developing operational or project plans and their effective delivery with proven strategic planning skills.

To be successful in this role you will need substantial senior management experience demonstrating a track-record of inspiring operational and strategic leadership and have the ability to build meaningful and influential relationships with key stakeholders. Ideally your experience will be in a membership or comparable organisation. You will be able to work well under pressure and be committed to equal opportunities and value diversity.

This role requires financial, operational and strategic input, so we are seeking someone with high levels of financial acumen, business planning, budget setting and operational resource management. Previous successful line management is essential. You will also have sound knowledge of legislation and regulations that apply to charities. Fundraising or income generating experience is advantageous.

Closing date: 11th May 2021
1st Interviews: 4th June 2021
2nd Interviews: w/c 21st June 2021

Please note that the interview dates have been specifically chosen according to the availability of the panel.

Interested?

Click the Apply button to be directed to our HR Partner's website, where you can download the job description and complete your application for this position.

The Association of British Neurologists is committed to equal opportunities and welcomes applications from all sections of the community.

Registered charity number: 1077893

No agencies please

21 hours per week | Two-year fixed term

We are seeking a creative, organised and motivated individual for the post of Development Worker in our innovative project to establish a network of peer support groups and deliver specialist support for people who hear voices, see visions or have other unusual sensory experiences in prison, secure units or Immigration Removal Centres.

This is a permanent post, for year two of a 3-year project. Funding dependent, we are hoping to fill the post for 3-years, giving the right person an opportunity to further develop an established and renowned project.

We are looking for someone with excellent interpersonal skills, flexibility and the awareness to work well in challenging environments. To be successful, you will have the experience of facilitating Hearing Voices or a similar peer support group; an excellent awareness of current issues in mental health and/or detention settings; an in-depth understanding of the principles and practice of HVN Hearing Voices Groups and a strong commitment to user-led initiatives.

Applications are particularly welcome from those with personal experience of hearing voices, seeing visions or having other extra sensory experiences. We also welcome applications from people from marginalised or racialised communities.

To apply, please click the apply button to be taken to our jobs page.

Closing date: 9am on Tuesday, 4th May 2021.

Interview dates: Tuesday 11th & Tuesday 18th May 2021.

Please note, this is a two-stage interview process.

Reporting to the Assistant Director of Collective Action, you will be responsible for developing and leading our ambitious network development strategy, mobilising cross-sector networks to work towards collective action goals.

A strategic thinker with experience of systems change and network development approaches, this role will drive forward our plans for cross-sector working, ensuring young people are equal stakeholders. Working closely with the Head of Network Engagement and the Research & Performance Team, the Head of Network Development will identify opportunities to develop cross-sector networks across the UK and develop a programme of activity to enable networks to become self-sustaining and achieve agreed goals. This role will work closely with the Policy and Public Affairs lead to engage politicians and policy makers in this work and develop opportunities for young people to lead.

You will be excellent at developing relationships and stakeholder management, representing UK Youth on external platforms. You will develop opportunities for young people and youth workers to feel empowered and be mobilised to take action.

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported, and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth?

We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even whilst we are all working remotely!) from lunch and learn sessions, staff quizzes to virtual coffee meet ups.

UK Youth prides itself on being an Equal Opportunity employer and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.

We value the differences that a diverse workforce brings and are committed to inclusivity, and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.

We welcome applications from groups currently under-represented in our organisation including BIPOC, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men, and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture.

• Flexible/Agile Working
• 27 days annual leave plus bank holidays
• Pension scheme (currently UK Youth match employee contributions up to 5%)
• Membership of our life insurance scheme which would pay-out up to 4 times your salary
• Employee Assistance Programme to support employees both professionally and personally
• 20% discount off bookings at Avon Tyrrell our New Forest Outdoor Centre including, camping, lodges and outdoor activities.
• Cyclescheme and Techscheme

How to apply

Candidates are encouraged to apply even if your experience doesn’t precisely match the job description for this role. Your experience, skills and passion will set you apart so tell us about your achievements, irrespective of whether they are personal or work-related, about your journey to date; how this has shaped you and the things you learnt along the way.

If you would like to be considered for this fantastic opportunity, please click the link to be taken to our website where you can find more information on the role and how to apply. 

• Closing date for applications will be 12pm, 4th May April 2021

We are looking for a Community Researcher to join our team at High Trees Community Development Trust, a charity providing educational, employment and welfare support to Lambeth’s diverse communities.

You will be helping us produce evidence-based research and reports based on the work of our Community Action Team and across all of our service areas. This is not just a desk-based role and you will be collecting data through a range of avenues, including door knocking on the surrounding Tulse Hill housing estates, focus groups and listening campaigns, and you will play an integral part in supporting the full range of the Community Action team’s work.

Our work is based on Community Organising principles, and while you need no prior experience in this area you will be willing to learn and be instinctively comfortable with its key principles - empowering individuals to act for themselves and understanding your role as a facilitator and guide rather than being directive when carrying out the non-research functions of the role.

You may have prior experience in a researched-based role or you may have previously held a role in community development where you have produced reports or research as part of your responsibilities. Whilst we encourage a diverse range of applications, if your experience is primarily academic your application will need to demonstrate an active interest and experience in working with communities.

At Age UK we are proud to provide a free and confidential national phone service for older people, their families, friends, carers and professionals. Our brand team not only produces the invaluable resources to support Information and Advice but also brings to life the stories of older people across the UK.

We are looking for a content officer to join our brand team to support the development of information and advice content, stories and wider content projects.

About you

* Experience of working to deadlines and balancing multiple projects
* Good attention to detail and the ability to ensure all projects meet brand and editorial guidelines
* Proven organisational skills and process driven
* The ability to research new content
* Experience working within a team and identifying issues for inclusion
* Excellent written and oral communication skills including the ability to write clear, concise and creative text
* An understanding of the production of printed resources and other formats including electronic tools
* Knowledge of interests and issues affecting older people

What we offer in return

* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme.
* Excellent pension scheme, life assurance, Simply Health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Discount on Gym Membership and Go Sweat Fitness & Wellbeing Benefit.
* You Did It Awards - recognition awards from £100-250.

Additional Information

For a full list of benefits please click here https://www.ageuk.org.uk/about-us/jobs/employee-benefits/

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.