Membership Engagement Manager Jobs in Home Based
Job Purpose - Project Delivery Manager
Responsible for the overall management of a defined project(s); establishing the membership of a cross functional project team; ensuring that the work is done within agreed time, cost, and quality tolerances; ensuring execution; ensuring post project evaluation.
Dimensions
- The post holder will have a high degree of autonomy to deliver project(s) benefits.
- The post holder will have matrix management responsibility for project team members.
- The post holder will have responsibility for the effective management of allocated project(s) and associated budget (Budget will vary depending upon the size / scale of the project implementation).
Key Result Areas
- Deliver the definition, planning, development, and operational implementation of a new system(s) across the organisation.
- Developing the Project Initiation Document for Sponsor sign off that ensures effective estimation of cost, timescales, and resource requirements, including a detailed Quality Plan.
- Active management of project progress, scope, budget, risks, issues, resources, dependencies, stakeholders, vendors, and requirements throughout the project lifecycle, escalating to the Project Sponsor, as appropriate.
- Ensuring that Delivery Partners produce robust and realistic detailed project plans which enable critical path analysis, ensuring action is taken where these deviate from agreed tolerances.
- Manage supplier relationships – Using strong negotiation and influencing skills, you will ensure that suppliers / vendors keep to project delivery plans, that SLAs / KPIs are met, and that performance / delivery remains at a high standard. You will lead in the resolution of any blockages / challenges.
- Assuring and overseeing the effective management of all project workstreams to agreed quality criteria throughout the project lifecycle.
- Assuring and overseeing the development and execution of a stakeholder engagement plan to manage relationships, ensuring buy-in, timely involvement and commitment of key stakeholders.
- Put in place governance and control structures for the design, implementation and management of business process, infrastructure, data/data quality design.
- Ensure that robust frameworks are in place for User Acceptance Testing by systems users, project members and maintain oversight/approve resolution plans and changes.
- Support the Head of IT / Director of IT in contract management.
- Assuring the project(s) are managed according to best practice principles and appropriate governance is in place.
- Assuring and overseeing the provision of accurate and timely reporting to the Project Board, PMO and Digital Steering Group
Person Specification Essential Requirements:
Skills and Knowledge:
- Excellent Knowledge of project management methodologies – Prince 2, Agile.
- Excellent knowledge of business process re-engineering methodologies, approaches and tools.
- Highly organised; ability to work with minimal. supervision to tight deadlines and manage others within a project environment.
- Excellent leadership skills, knowing how to take charge.
- An effective communicator with the ability to adjust style depending upon the audience.
- Effective negotiation skills; experience of working with multiple stakeholders at all levels.
- High level of commercial awareness with the ability to confidently manage a substantial budget.
- Ability to solve problems quickly.
- Proficient in a range of project management software tools including MS project, Excel and PowerPoint
Values and Attitudes:
- Takes personal responsibility and holds others to account.
- Is solution focused and has a “can do attitude”.
- Is able to inspire others with their passion and enthusiasm.
- Demonstrates honesty and integrity and demonstrates through their behaviors the organisational values.
- Embraces change, viewing it as an opportunity to learn and develop.
- Accurate and methodical in approach to work
Experience:
- At least 5 years’ experience project managing large scale system/CRM implementation projects.(MS Dynamics)
- Proven track record of re-engineering existing business processes.
- Proven ability to drive change whilst maintaining strong stakeholder relationships.
- Proven ability to deliver large scale implementations on time and to budget.
- Experience of managing cross functional teams.
- Experience of working with external suppliers.
Qualifications & Training:
- Educated to degree level or equivalent.
- Project Management qualification e.g. Prince2/Agile
Other:
- Must be a driver with own method of transport and a clean, valid driving licence, willing to travel to other sites, when required.
Additional Project Information:
You will be leading on the implementation of a real-time care management system built on a Microsoft Dynamics platform. This will be a major opportunity for the organisation to completely reengineer our front-end processes, enabling our support staff to capture data at the point of activity and eliminating paper. Also provide robust management information to effectively monitor the quality and compliance of the services we provide to the people we support. This will assist us in our ambition to be the sector leader in quality, value and personal outcomes.
If you feel you have the relevant skills and experience and are interested in managing this groundbreaking project for a fixed term 18-month contract, we want to hear from you now!
To deliver outstanding personalised support that creates independence and value.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Job Purpose
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To support the MYsocial manager by creating and facilitating an exciting calendar of online and live in-person events.
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To create fun and welcoming events for members who may be struggling at the moment, to encourage members to participate and gain confidence at events.
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Work with members in neighbourhoods to create local events they want.
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To help members to feel part of a community, and that every member of MYsocial is seen as someone with something valuable to contribute.
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To encourage members to engage with each other.
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To ensure that members have a positive experience of MYsocial membership
Submit the cover letter answering the 4 questions requested in the Job Description:
1)Why do you want to join us at MYsocial? And why now?
2)Tell us why you think it’s important for a service such as MYsocial to exist.
3)Tell us what skills and experience you could bring to MYsocial and this role in particular.
4)How would you ensure we provide events to reflect the diversity of our members and Lambeth?
The client requests no contact from agencies or media sales.
Start date: June 2024, date to be confirmed
Salary: £37,121 (£32,888 pro rata, inclusive of £3,990 South East weighting)
Working hours: Part time, 28 hours
Contract: Permanent
Location: Surrey
Annual leave: 30 days plus statutory bank holidays (if full time). All WIP staff also receive an additional 3 days leave between Christmas and New Year.
Pension scheme: WIP provides an auto enrolment pension scheme with 5% contributions from the employer and 3% from the employee.
About Women in Prison
Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
Job Purpose:
To provide strategic oversight and operational management for Women in Prison services in Surrey. The role will focus on delivering Surrey Women’s CRS probation contract, which involves providing holistic one to one support and advocacy to women serving community orders, and will also focus on development of the Surrey programme.
Key Responsibility Areas:
- Lead on the operational management and strategic oversight of the Surrey programme, ensuring high quality, trauma responsive services are delivered to women in contact with, or at risk of being in contact with, the criminal justice system.
- Provide effective leadership to the Surrey team, fostering a positive and supportive culture.
- Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP’s policies.
- Develop effective relationships with key stakeholders, such as the Probation and local authority leads to ensure effective service delivery.
The client requests no contact from agencies or media sales.
SCI (The Society of Chemical Industries) is a global innovation hub connecting industry and academia. Established in 1881 as a registered charity, SCI is based in London but has members in over 70 countries.
SCI’s primary charitable objective is to accelerate the commercialisation of science into industry for the benefit of society, and our community works together to develop scientific solutions to the most pressing global challenges of today, across Climate Change, Sustainability and Health and Wellbeing. The charity convenes communities to address these challenges, transfers knowledge across the member network and supports the next generation of scientists, inventors, and entrepreneurs to achieve their potential as future leaders.
SCI is recruiting for the Director of Stakeholder Engagement, reporting to the CEO, with responsibility for the membership and innovation programmes. SCI has been growing over the last few years as the challenges of addressing sustainability, net zero and global health are becoming increasingly urgent and many companies and key stakeholders are looking to collaborate, build knowledge and skill their teams.
The role has responsibility for engaging and growing membership, including continuing to build the expanding corporate partner network, which includes large global blue-chip companies as well as SMEs. Responsibilities also include management of the team of six to deliver the range of membership programmes including the awards programme, careers programmes and the innovation programmes. The role sits on the Senior Management Team responsible for driving the strategy of the charity.
Key areas of responsibility are:
§ Growing membership and membership income.
§ Management of the growing blue-chip Corporate Partners Network.
§ Management of the SCI Awards Programme with awards across the range of early, mid, and senior levels.
§ Management of the SCI Early Career programmes, including the College of Scholars and the SCIdea Entrepreneurs Programme.
§ Coordination of the Innovation Programmes (in collaboration with the CEO and Head of Innovation).
The role is diverse and presents an exciting opportunity for someone with experience of growing membership or income, who has worked in innovation or industry, and who is able to build strong relationships at a senior level to grow and collaborate with a community that is having a direct impact on society through advancing scientific innovation. Candidates will need to demonstrate a strong track record in growing income, relationship management and timely delivery of projects. Teamwork and effective management skills are required.
We are looking for the following skills and competencies:
· Honours degree in STEM or an area related to SCI activity.
· Minimum of 15 years in a senior membership/customer or relationship management role.
- Presentable and credible, able to project SCI’s vision and mission at a senior level in partner organisations.
- Demonstrable experience of generating income and working to agreed financial targets.
- Energetic and able to engage proactively in the development and delivery of the strategy.
- Excellent leadership skills. Initiative-taking and positive, able to inspire the team.
- Able to multitask, manage own and team workload, and to meet deadlines.
For an incumbent, the role provides a unique opportunity to build significant networks at senior levels across industry, academia, and government, as well as lead on developing new programmes for the charity. The community is broad covering scientific innovation across energy, agrifood, materials, sustainability, life sciences and consumer products so the range of organisations we deal with is very diverse.
The role could suit someone moving up in their career or someone with significant relevant experience looking to make an impact from their career experience in a charity.
Applications closing: 22nd May 2024
Interviews to commence w/c 3rd June 2024
Applicants must be eligible to work in the UK. References will be required. Please note we are only able to take those with the required skills forward.
The client requests no contact from agencies or media sales.
About the role
At Streatham Youth and Community Trust, our vision is that all children and young people living and going to school in Streatham reach their full potential, should have a safe and happy childhood and the foundations they need to thrive.
We are looking for a committed and collaborative senior leader to help us improve and expand our service offer at our Streatham Vale Park and Wellfield Road sites.
The succesfull candidate will be a proactive and confident leader, with strong community engagement skills and a track record of delivering high quality after school and holiday provision for children and young people. In addition to our afterschool and holiday provision, you will also be responsible for our stay and play services and our sports-focussed youth work at Streatham Vale Park and our employability services at Wellfield Road.
The role is a great opportunity to join the senior leadership team of a well-established local youth charity and help us to shape and grow our service offer to meet the changing needs of the local community.
SYCT is committed to creating a diverse and inclusive culture. We welcome applications from under-represented groups and people with lived experience.
How to apply
To apply please download the recruitment pack and application form. You can also use the quick apply option to express your interest.
Closing date: 8am on Tuesday 28 May
Interviews: Tuesday 4 June and Wednesday 5 June
The client requests no contact from agencies or media sales.
As Fundraising Manager you will be stewarding high profile Trust and Foundation donors, researching new donors and writing compelling applications using detailed case studies compiled by the team. You will be able to shape our new Major Donor programme which has shown early success and is an income stream ready for growth.
This is a really exciting time to join Caring in Bristol – we are about to launch our Youth Shelter which is the same base as our offices so as the new Fundraising Manager you will see first-hand the difference we make. Working in Homelessness is a dynamic sector and our funders are very interactive. We have a number of exciting projects to fundraise for, a strong internal team to support fundraising and flexible working – it's a great place to work!
We offer:
- Flexible working (this role can be hybrid, minimum 2 days a week in the office), including the potential to work compressed hours or 4 days per week
- 33 days leave (including bank holidays), with the option to purchase additional leave and additional leave given for 3+ years service
- 5% workplace pension
- Enhanced family leave policy
Deadline for applications is 11.59pm on Monday 20th May. Interviews to be held on Tuesday 4th June. Please visit our website for more information.
ABOUT BOND
Bond is the UK network for organisations working in international development. We unite and support a diverse network of over 400 civil society organisations to help eradicate global poverty, inequality and injustice. We strengthen and champion the sector to make international development more efficient and effective. We work to influence governments and policy-makers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships.
MAIN PURPOSE OF THE JOB
The primary focus of this external-facing role is to ensure that Bond’s member organisations are deeply engaged across a wide-range of Bond services and activities.
Using an account management approach, you will thrive on seeking out, building and nurturing relationships with key job roles at every level within our member organisations, offering them regular support and advice on how to get the most out of their membership of Bond.
As the first point of contact for Bond members, you will deliver outstanding customer service with a warm, helpful, and confident demeanour, lead meetings with members to understand their needs and identify engagement opportunities, and introduce members to Bond colleagues when appropriate. A firm grasp of the Member Value Proposition is essential, as is the ability to confidently and enthusiastically speak to all aspects of it when interacting with members.
Working alongside the membership and marketing manager, you will help to develop and implement strategies to retain existing members, using data (in Salesforce, our CRM) to inform and tailor our approach including identifying members with low activity or gaps in engagement. You will gather feedback and intel from members through surveys and other mechanisms so that we better understand how and why they value Bond and to identify potential new initiatives and services they may find useful. One of your responsibilities is member renewals (which is integrated with Salesforce), in which you will work with the Salesforce Adviser to ensure that the process is optimised and efficient. You will also regularly compose member emails and newsletters and contribute to Bond reporting and Board papers.
While the role sits in the Communications and Member Services team, it is integral across the organisation. You will regularly meet and collaborate with colleagues across our policy and advocacy, sector transformation and senior leadership teams to possess a thorough understanding their work and the value-add it provides to members. Likewise, your deep comprehension of what members need from Bond will input into Bond’s strategy and membership offer.
MAIN RESPONSIBILITIES
Member engagement and account management
- Create and implement effective strategies to engage members and keep them involved and interested in Bond’s activities and initiatives.
- Build and nurture relationships with key member audiences to better understand their needs and requirements of Bond and clearly articulate the member value proposition.
- Regularly meet members (predominantly online, but also in person) to discuss their membership and engagement opportunities.
- Ensure the contact data we hold on key member contacts is accurate.
- Coordinate the member renewals process including the communications schedule, automated reminders, reviewing fees and raising invoices.
- Work alongside the membership and marketing manager, Director of CMT and colleagues to develop and implement the member retention strategy, audience profiling work and Member Value Proposition.
- Provide regular communications and updates to member contacts using the Campaign Monitor email marketing tool.
- Contribute ideas to the improvement and development of the membership structures and systems.
- Be the first point of contact for membership queries.
Data analysis and insights
- Monitor, analyse and report on membership activity held in our CRM (Salesforce).
- Use data to understand trends and inform member engagement and service delivery.
- Work with colleagues to ensure that engagement information is logged in our CRM in an accurate and timely manner.
- Support the creation and analysis of member insight surveys.
- Work with team members to ensure that data is held in accordance with Bond’s data protection policy.
PERSON SPECIFICATION
Essential
- Demonstrable experience in a membership focused role within a membership organisation or network.
- An innate tendency and proven track record in establishing and nurturing relationships with contacts at all levels within an organisation.
- Ability to think creatively in devising strategies to engage with diverse stakeholders.
- Experience of organising and leading meetings with stakeholders.
- Experience of using data to gain customer/stakeholder insight and inform strategic decision-making.
- Excellent written and verbal communication skills, showing a high level of competence when interacting and communicating with different audiences.
- High IT and internet proficiency, including CRM systems and databases, MS Office, Word, Excel PowerPoint etc
- Ability to manage multiple tasks with competing deadlines across the team.
- Solutions-focused and problem solving “can do” attitude.
- An understanding of and commitment to the values and objectives of Bond.
Desirable
- Experience of processing membership renewals.
- Experience of using integrated CRM and e-marketing systems (ie, Campaign Monitor for Salesforce).
- Experience of sales and marketing.
BENEFITS
Bond offers a competitive salary and benefits package including:
- 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year
- 7% pension contributions (staff pay 3.5%)
- Flexible working hours (Hybrid working – 1 day, minimum in the office per month)
- Staff Development days
- Perk Box access
- Employee Assistance Programme
- WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family)
- Interest-free season ticket loan
HOW TO APPLY
To apply submit your CV and cover letter outlining why you are the right candidate for this role by midnight on Friday 24th May 2024.
Please note that this advert may close early if a large number of applicants are received.
BOND AND EQUAL OPPORTUNITIES
Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the EDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour.
In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way.
The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes.
PRIVACY NOTICE FOR APPLICANTS
Our Privacy notice for applicants can be found by clicking "Apply via Website".
The client requests no contact from agencies or media sales.
Job title: Health Project Manager (Digital)
Reports to: Inclusion and Engagement Manager
Salary: £ 28,880 per year salary pro-rata
Hours: Part time (19 hours a week) - Job share
Start date: As soon as possible
Location: Generate Office (Southwest London) with some home working
Introduction to Generate
Generate is a charity that was founded in 1972 by passionate volunteers who wanted to make sure that people with learning disabilities weren’t isolated in their local community.
Today that passion still inspires our staff: to support people with learning disabilities to live their lives, in the way they choose – enabling people to discover their passions, connect with their communities and explore ‘possibilities’. This passion drives the quality of the work we do.
Main Purpose of Role: To manage the portfolio of Generate projects related to promoting better health for people with a learning disability.
Responsibilities and Duties specific to this role:
- Collaborating with the other manager on the following:
- Day to day management of the Easy Health website, website management and membership management.
- Day to day management of the Easy Health social media: Creating regular engaging content and posting to the Easy Health twitter and Facebook pages, engaging with replies.
- Co-creating accessible health resources alongside Generate staffs with lived experience of learning disability.
- Designing and delivering training, in collaboration with co-trainers who have learning disabilities.
- Promoting Generate’s health training and easy read work.
- Increasing Generate’s earned income from health training, easy read work and contract delivery.
- Delivering on all the Health Project contracts to increase the accessibility of primary care services and reduce health inequalities for people with disabilities in Wandsworth and the UK.
- Manage a team of consultants and sessional project workers, some with lived experience of learning disability and autism.
Person Specification
We recognise that not every candidate will have all these skills and experiences but are looking for somebody who can show us that they meet a high number of them.
- At least 1 year experience of coordinating or managing projects.
- Experience of website management using a content management system.
- Applied experience of creating accessible digital products and platforms.
- Working knowledge of social media, online campaigns & community engagement, creating engaging and inclusive content.
- Experience of designing and delivering engaging and informative training, including online and blended trainings.
- Knowledge about health inequalities for people with learning disabilities, and the challenges this group of people face in accessing healthcare.
- Ability to develop and maintain effective working relationships with colleagues with a learning disability and neurodiverse colleagues – understanding of reasonable adjustments.
- Excellent written and verbal communication skills, including the ability to adjust communication style to different audiences, and provide accessible information.
- Experience of managing relationships with a range of external stakeholders.
- Experience of promoting a product or service and creating new business opportunities.
- Experience of using person centred approaches with people with a learning disability.
- Experience of using design tools (Canva, the Adobe suite, Final Cut Pro....)
- Good IT skills including Microsoft PowerPoint, Excel, and Word.
- Methodical and well organised, with the ability to prioritise work effectively.
The closing date is 19th May 2024
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
Candidates will need to undergo an enhanced DBS check.
Generate is an equal opportunities employer.
No agencies please.
4,000 professionals, 0 days wasted, 1 incredible purpose. Together, we will beat cancer.
Philanthropy Manager - Trusts and Foundations
Location: Francis Crick Institute, London (low flex - we would expect you to be in the office 3 to 4 days per week)
Salary: £43,000-48,000 pa depending on experience + benefits
Department: Philanthropy
Reports to: Trusts and Foundations Lead
Contract Type / Hours: Permanent / Full time 35 hours per week (Other flexible-working requests can also be considered if they meet business needs)
Application Deadline: Sunday 19th May 2024 at 23.55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, so please do not delay submitting your application to avoid any disappointment.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we we're looking for someone talented, someone determined, someone like you.
What will I be doing?
We have an exciting opportunity for you to join us as Philanthropy Manager within our Trusts and Foundations team. You'll have responsibility for identifying and approaching trusts and foundations and seek their support of Cancer Research UK's (CRUK) campaign priorities, and in particular, the Francis Crick Institute. This high value fundraising role will focus on securing 5-7-figure gifts.
This is an exciting time to join the CRUK philanthropy team, as we prepare to launch an ambitious multi-million-pound fundraising campaign in 2024.
Make an impact every day by…
Managing a prospect pool of trusts and foundations with the aim to secure gifts of £100K+ as well as building a base of committed donors at lower level.
Managing a programme of cultivation and stewardship for all trusts and foundations and ensure consistent pipeline movement for prospects within the role's portfolio.
Developing and implementing a trusts and foundations strategy for the Francis Crick Institute, maximising the broad range of fundraising opportunities the Crick offers
Driving and developing funding proposals and stewardship reports to an excellent standard in collaboration with science engagement colleagues
Maximising gift opportunities to deliver against agreed targets and objectives. Providing regular reporting and metrics against goals to support portfolio reviews and ensure the portfolio remains on track to deliver organisational goals.
Develop and maintain strong relationships with stakeholders at the Francis Crick Institute and CRUK, including academics, researchers, and institutional leaders along with our philanthropy services and science engagement teams.
What skills are we looking for?
Extensive experience of successfully soliciting gifts from trusts and foundation at five and six-figure level.
Excellent stakeholder management skills with the ability to navigate complex environments and competing priorities.
Proven track record of trust and foundation fundraising in the not-for-profit sector, ideally in a research environment and/or large organisation.
Have a "can do" attitude and a demonstrated ability to problem solve. Ability to apply past experience of trust fundraising to anticipate potential challenges and address them quickly.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We review pay annually and aim to recognise individual performance and achievements.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, Twitter and YouTube.
Celebrity & Influencer Relations Manager
Part-time 28 hours (flexibility 21 – 28 hours) – Permanent – (Hybrid)
Closing Date: 29/05/2024
Interview Date: TBC
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years (pro-rata for part-time)
- Hybrid, Flexible working
- Cycle to work scheme
- Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,700 employees and over 29500 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
Job Summary
Working with communications and fundraising colleagues, the Celebrity & Influencer Relations Manager will attract, engage and develop new and existing relationships with high profile individuals to enhance our external brand and create and share compelling stories about St John and our work.
Required Knowledge, Skills & Experience
- Significant experience of working closely with high-profile individuals and talent managers to deliver meaningful engagement.
- Previous experience of successfully creating and executing a strategy for enhancing a brand through engaging celebrities and high-profile individuals
- Experience of utilising audience insight and landscape awareness to identify suitable celebrities/influencers to enhance our brand development.
- Experience of working within the not-for-profit sector
- A collaborative, creative style with excellent written and verbal communication skills
About the Role
- Lead the implementation of a celebrity strategy and engagement plan to establish, cultivate, and maintain strong relationships with high profile individuals
- Work with the Brand & Communications and Fundraising teams to proactively identify and grow relationships with talent that broadens our reach as a charity
- Develop creative concepts which can be used to engage celebrities and amplify their involvement across multiple channels and platforms. Draft briefing notes for celebrities, quotes and press releases about their activity.
- Review existing relationships with high profile supporters and assess where there are opportunities to leverage these relationships to help deliver St John strategic messages.
- Develop and participate in a network of counterparts at other charities to maintain a focus on continual improvement and innovation within this field in relation to high profile supporters and upskill St John People to spot opportunities for celebrity engagement.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here:Click here
For all other candidates, or St John Ambulance volunteers wishing to apply please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
SENIOR STRATEGIC EVIDENCE & ENGAGEMENT MANAGER
Salary: £50,000 - £54,000 per annum
Reports to: Head of Strategic Evidence
Department: Policy, Information and Communications
Location: Stratford Office, London, w/ high-flex (1 - 2 days per week in the office). We are open to further discussions around flexible working for the successful candidate.
Employment type: 12 month fixed-term contract / secondment
Working hours: 35 hours per week
Closing date: Sunday 26 May 2024, 23:55
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we we're looking for someone talented, someone who shares our vision, someone like you.
We are looking for a Senior Strategic Evidence & Engagement Manager to join our team. We need you to accelerate our impact by driving the translation of early diagnosis, treatment and innovation evidence into policy and practice, through planning, delivery and oversight of a comprehensive, proactive content and comms plan across a range of health professional and health system audiences and channels.
What will I be doing?
Driving the development of our early diagnosis, treatment and innovation content and resources for a range of health professional and health system audiences, making the most of what we know and have and ensuring key messages are reaching our audiences and having an impact
Developing and overseeing the delivery of an internal and external content plan, profiling Cancer Research UK's thought leadership across different areas of the cancer pathway and facilitating the translation of evidence into policy and practice
Building strong relationships with key content, audience and communications teams in both the development and delivery of the plan
Maintaining oversight of resource development, such as those aimed at health professionals, and ensuring a strategically-relevant and impactful portfolio of content and resources
Liaising with evidence and health system engagement teams to identify and drive opportunities to support health systems audiences across the cancer pathway, bringing creativity, insight and positivity to the task
Leading on the review and design transformation of our existing health professional webpages
Managing communications on behalf of the Strategic Evidence team to key audiences, both internally and externally
Contributing to content sign-off with a focus on impact, accessibility, tone of voice and design
Developing and managing direct reports, including setting clear development objectives and appraising performance.
What skills are you looking for?
Expertise in health/public health coupled with sufficient breadth of understanding of other areas to hold credibility with others in policy and research communities
Ability to assimilate complex information and extract key takeouts quickly
Excellent verbal and written communication skills, attention to detail and ability to articulate complex quantitative and qualitative information in a clear and accurate manner
Ability to tailor content and delivery for different audiences and needs to ensure greatest impact
Excellent interpersonal and relationship management skills, with the ability to build strong networks and partnerships with stakeholders at all levels
Strong influencing and negotiation skills and confident, credible delivery of complex information
Strategic and creative thinker, able to identify and capitalise on opportunities across the cancer pathway and proven ability to translate this into operational plans
Strong planning and organisational skills and ability to work well under pressure and manage multiple priorities, many with fixed deadlines
Strong line management experience.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We review pay annually and aim to recognise individual performance and achievements.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Website Content Manager
Full Time – Permanent – (Hybrid)
Closing Date: 20/05/2024
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
Competitive salary and pension scheme
33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
Hybrid, Flexible working
Cycle to work scheme
Electric Vehicle Scheme
Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,700 employees and over 29500 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response, Falls response, Night Time Economy and Homelessness outreach) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.
Job Summary
As England’s First Aid charity our website is the first point of call for diverse audiences who want to know more about St John Ambulance and how they can get involved and take action, such as support the charity by donating and fundraising, sign up as a volunteer, join our youth movement and learn how to do first aid.
As our Website Content Manager, you will play a pivotal role in ensuring our digital voice is heard. You’ll bring our brand to life on our website and ensure users have a seamless experience all whilst ensuring alignment with our brand strategy and audience engagement goals.
Required Knowledge, Skills & Experience
Significant experience in a similar role with the ability to evidence previous success of improving website engagement, conversion and increased traffic
Experience of developing, producing, testing and optimising website content as well as providing editorial & technical guidance/training to colleagues
Comprehensive understanding of content design, accessibility, SEO and UX principles. And know how to take this knowledge and use it to create engaging content and user journeys that supports our user and charity needs
Strong technical ability including experience of a content management system, GA4 to review website performance as well as a good understanding of UX and A/B tests
About the Role
You will develop and deliver a website content strategy that leverages our brand, the impact of our work and personal stories to compel people to support us online, become volunteers, as well as make sure that our sector-leading first aid information is accessible to everyone.
Develop website content and journeys to support high impact, brand-led, integrated campaigns and appeals that increase donations, volunteer recruitment and other objectives agreed by the organisation.
Work with our brand manager to develop brand guidelines, house style, photography and tone of voice guide for the website and ensure consistency across the site (and by content editors).
Be a key member of the website knowledge board to identify, prioritise and plan website improvements, projects and campaigns in line with the organisation’s strategic goals.
Develop and deliver a website content strategy, based on a thorough review of current performance and user experience.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
Senior Media and Campaign Manager
Contract: Fixed term contract for approximately seven months maternity leave cover. With either part time of 4 days (28 hours) per week or full time (35 hours per week) options available.
Ideal start date: 24 June 2024 to provide up to two weeks hand over with the current post holder.
Location: Hospice House, Britannia Street, London, WC1X 9JG. This role is eligible for the Hospice UK Hybrid Working Arrangement from the start of employment, with around once a week as a minimum in the office.
Starting salary: £43,646 per annum FTE
Closing date for applications: 12pm on Thursday 23 May 2024
Expected week of interviews: w/c 27th May
Charity People is delighted to be partnering with Hospice UK to recruit a Senior Media and Campaign Manager to help shape the UK's conversation about hospice and end of life care, death and grief. Through strategic, savvy and nimble media relations work, and through contributing to wider mobilisation of and engagement with public and political audiences, you will help to change public perceptions, political agendas, and policy priorities.
Hospice UK is the national charity for hospice and end of life care, working to ensure everyone affected by death, dying and bereavement gets the care and support they need, when they need it. Their mission is to transform the way society cares for the dying and those around them. To empower individuals, communities and populations to embrace the ethos of hospice care and extend its breadth and reach to improve everyone's experience of death, dying and bereavement.
Key responsibilities within the Senior Media and Campaign Manager role will include:
- Devise and deliver an ambitious media strategy to consistently secure top tier coverage which advances Hospice UK's strategic aims in line with their influencing objectives.
- Identify and produce engaging stories, nimbly working with research, data, people's stories and leading complex negotiations with colleagues from across Hospice UK to do so.
- Independently lead complex and sometimes risky negotiations with influential journalists.
- Lead relationships with colleagues to drive forward changes in healthcare policy through briefing journalists, placing opinion pieces, and securing news and features coverage for Hospice UK's research and calls for change.
- Work closely with storytellers to ensure that people's lived experience of death and grief is reflected in the national media, driven by an active, daily commitment to equality, diversity and inclusion.
- Take an active role in reputation management for Hospice UK and develop and maintain their public position statements for key topics to support consistency of message.
- Advise on public campaign strategy and content while leading the representation of the charity's policy and political work to secure maximum impact across their digital channels.
- Develop audience-led channel content strategies to engage and keep informed the charity's membership and professional audiences and spot potential opportunities for public mobilisation work.
- Manage constructive and strategic relationships with journalists across the national media, placing stories regularly and briefing them on the latest developments.
- Build warm, collaborative and productive relationships with internal and external stakeholders.
- Oversee and improve operations of the press office function including running core services such as media monitoring.
- Develop and deliver a high-quality media measurement framework that captures the impact of Hospice UK's work.
- Line manage and develop the Senior Media and Communications Officer
- Support staff who are conducting media interviews and develop their confidence in the media to give succinct and engaging lines to journalists.
Hospice UK are looking for someone who is collaborative, has superb news judgement and who is able to pivot quickly from project to project and story to story. You'll need a softness of touch when working with storytellers and hospice colleagues, and the patience and pragmatism to work with internal and external colleagues. You'll need to be decisive, and able to explain complex decisions to journalists and senior management. As well as strong media relations skills, we're looking for someone with a wider understanding of the full communications and marketing mix, and who will have some oversight and strategic control of the charity's digital channels.
We would love to hear from you if have the following skills and experience:
- Significant experience in a Media/PR professional role with Exceptional writing skills
- Ability to contribute creative ideas to generate content for news and features stories
- Experience of developing media strategies that deliver exceptional news and features coverage
- Demonstrable experience of developing media relationships and partnerships and outstanding interpersonal skills, including the ability to negotiate on challenging stories with senior journalists
- Understanding of how 'traditional media' interfaces with multi-channel integrated campaigning, and a strong eye for effective and engaging digital content
- Experience of reputation management
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We reserve the right to close the vacancy early if we receive a high volume of applications.
We are looking for an experienced professional to lead and manage YMCA East Surrey’s Childcare Services including our Early Years provision. If you are committed to make a positive difference in the lives of children - and the staff that support them - we would be delighted to hear from you.
Main Responsibilities:
Lead on service delivery, management and governance
– To provide strong leadership for the service based on a clear vision for the service, clarity of standards and outcomes to be achieved.
– With the Head of CYP support the strategic development, planning and delivery of specialist services for children and families ensuring an effective co-ordinated offer for these families is in place and to develop new childcare settings as appropriate.
– To have the primary responsibility for establishing, maintaining and developing consistent and high standards of professional and managerial competence amongst all staff involved in the delivery of Childcare in line with that of internal policies and procedures and of regulators such as Ofsted.
– To provide line management to the Service Managers and Co-ordinators and work with them to ensure they provide an effective service to children and families in Surrey.
– Maintain up to date detailed knowledge of legislation and national policy and to ensure SLT, CYP management team and the service are briefed on changes. This will include the duties and responsibilities arising from the Children’s Act 2014 and Working Together to Safeguard Children 2023 amongst others.
– To have lead responsibility for ensuring the Childcare operates in a way which safeguards children and is fully compliant with children’s safeguarding procedures.
Manage stakeholder engagement and financial integrity
– Lead on ensuring compliance with regulatory requirements in conjunction with the Quality and Insight Manager.
– With the Head of Finance and HCYP to produce annual budgets for Childcare services and monitor them to ensure financial viability and appropriate use of charitable resources
– To ensure that key relationships and business processes are in place to improve outcomes for children and families.
– Work with the Development Manager to support the Managers and Co-ordinators to write funding bids and reports for new and existing work
– To ensure childcare services meets both national, local performance and quality indicators in an effective and timely way.
– Ensure all key policies and processes are up to date and fit for purpose.
– Work collaboratively with Quality and Insight Manager to ensure services deliver value for money, within budgets and are evidence based, ensuring that services are rigorously evaluated working with the in terms of quality and outcomes and that they continuously improve and are provided in response to children’s needs.
Training and Development
– Contribute to an in-house training programme for CYP staff and volunteers, which is also offered to all YMCA East Surrey staff and volunteers and key partners
– Manage, and when required, deliver in-house training sessions supported by CYP Managers and Co-ordinators
– Work with the Head of CYP and HR to develop volunteering, apprenticeship, and traineeship opportunities across the department
Provide effective management and support and demonstrate the values and culture of YMCA East Surrey.
– Ensure that all activities demonstrate the values and culture of YMCA East Surrey.
– Work with the Head of CYP/Deputy CEO to support the implementation of YMCA East Surrey strategy and Operational Plan.
– Any other duties are required to be performed within the grade and renumeration of the role.
– We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure. We require you to understand and demonstrate this commitment and attend any required training.
Job Purpose:To be responsible for the management and effective delivery of multi-disciplinary services for children and families. The aim of the services managed by this post is to provide support to children and families to help to belong, contribute and thrive within East Surrey. Also, to support the HCYP with quality, development and training for staff and volunteers across the Children and Young People services.
Hours of work: 35 hours a week,Monday – Friday 9am – 5pm with flexibility
Location : YMCA Sports and Community Centre, Princes Road, Redhill, Surrey, RH1 6JJ .
Annual leave: Five weeks (pro-rata) plus bank holidays. Holidays increase after two years’ service to a maximum of five weeks pro-rata after six years’ service. The holiday year runs from 1 April to 31 March each year.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking available at The Sovereign Centre and at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Closing date & interviews:
Closing Date: Wednesday 15 May 2024 9am
Interviews are scheduled : Monday 20 May 2024
Summary
Diabetes UK has witnessed a significant change in how we engage with people living with and at risk of diabetes. We are expanding our team to more effectively reach out to, engage and support more people to live well with all types of diabetes using our online platforms, and ultimately to achieve our vision of a world where diabetes can do no harm.
As Digital Engagement Officer, you will work closely with the Communications Manager, and the wider team, to support the development and delivery of an effective local digital engagement plan, building meaningful engagement journeys and fostering long term relationships with the diabetes community. Through agreed targeted plans, you will help to increase our reach, profile, reputation and influence, using online platforms to engage with people affected by diabetes and the wider public. You will promote the work of Diabetes UK, raise awareness of diabetes among the public and providers of healthcare service/system, support people living with diabetes and influence improvements in services for people with diabetes.
This is a fantastic opportunity to help us grow our digital engagement and maximise our impact in local communities, to help drive improvements in care and support people to live better and more confident lives with diabetes.
We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.
Interview dates: 13 June 2024
Package
What we can offer you:
- Generous annual leave starting at 25 days plus bank holidays (pro-rata for part-time)
- A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
- Early finish Friday and flexible working as part of our approach to activity based working (not applicable to roles with fixed shift patterns)
- 2 Days TOIL in recognition of fixed shift patterns (pro-rata for part-time)
- Discounts on gym membership
- Employee assistance programme to give you support on any issues that come up in life
- Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
- Very active social scene including sport teams, gardening and other activities
- Generous pension provision, life assurance and income protection insurance
- Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)
*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.
Main Responsibilities
As Digital Engagement Officer you will use your considerable experience to contribute to the development and delivery of a strategic local digital engagement plan to support team and organisational objectives. You will develop and deliver proactive communications to raise the profile of Diabetes UK in a geographically defined area using various social media channels. You will work collaboratively with other Regional, National and wider organisation colleagues to share best practice and agree effective ways to digitally communicate and mobilise stakeholders from all communities, incorporating key messages across the UK. You will build and maintain digital engagement with existing and new stakeholders, to inform and strengthen Diabetes UK's social media and online activity and overall profile.
Ideal Candidate
As Digital Engagement Officer you will have a strong track record in digital engagement. You should be able to demonstrate understanding of the reputational, legal, GDPR, consent and safeguarding risks involved with media relations and social media and be able to mitigate against these. You should have experience of motivating and supporting others to deliver digital and social media communications and be familiar with online content management systems. Knowledge and experience of carrying out communications projects and plans across a variety of digital platforms, including websites and social media, is essential along with the ability to maintain, review and improve online information and resources.
This is role is based within the south west and south central region, allows for hybrid working and is connected to the regional office in Taunton, Somerset. The person must therefore be based within this region.