Membership experience manager jobs in london, greater london

Plumstead Community Law Centre is a free specialist legal advice charity located in central Woolwich in South East London. We provide specialist legal advice and advocacy in the areas of immigration, welfare benefits and employment People can access our services via telephone or email, and through the Advice Hub outreach services we attend in local community centres. In 2024 over 1,400 local people accessed our advice and representation services, resulting in a range of financial and non-financial benefits.

Towards the end of 2024, we moved away from a collective model towards a functional management structure. We appointed an Interim CEO from the staff group and expanded our trustee board's size and expertise.

This Managing Director and Senior Solicitor role involves assuming the charity’s management from our interim CEO, who has established strong systems and secured new funding for the further strengthening of the charity. Our strategic plan includes improving our legal practice management with a view to obtaining a quality mark and securing an immigration legal aid contract. We anticipate securing further funding to expand our services, to support more people in need in our community.

We are looking for an enthusiastic, experienced solicitor who has a track record in supervision and management. Although the job description is wide ranging, support will be given through further recruitment of administrative support. 

​The Law Centre Managing Director and Senior Solicitor (“MD/SS”) is responsible for all aspects of the day-to-day operation of the Law Centre. Working within appropriate delegations from the Board, the post holder ensures that the Law Centre provides quality assured services that meet its charitable purposes. The MD/SS ensures that issues of risk and compliance are properly managed and that the Centre is an exciting, innovative and enjoyable place to work. The MD/SS ensures that the Centre operates within budgets set by the Board and 2 that it offers value for money. The MD/SS must ensure that legal, regulatory, grant, contractual and other relevant requirements are met and that the Centre continues to be relevant to its community. 

Do you have a track record of producing top quality research and policy analysis? Do you have a detailed understanding of health policy and its political context? Are you motivated to help shape future work and play a key role leading research that will have significant impact at both a local and national level?

The Nuffield Trust is looking for someone capable of leading projects across a range of topics within health and care; someone who will be an energetic, inspiring presence in the team. You will have strong critical appraisal skills, with excellent written and verbal communication skills. You will have the ability to analyse policy documents, grey literature and official reports related to specific policy areas.

In this role, you will be responsible for a mix of short- and long-term projects, including in-house research and policy analysis and reactive work. You will be expected to develop and lead research projects, including leading funding bids, and you will work with a range of stakeholders, including funders and academic partners. You will have strong quantitative skills, and you may have qualitative research experience too. Expertise in workforce research is desirable but not essential.

We’d really like to meet you if you have:

• Experience of designing and leading mixed methods research
• Advanced quantitative research skills and excellent analytical and critical appraisal skills
• Detailed knowledge and understanding of health policy in the UK
• Excellent and versatile writing skills, and the ability communicate effectively to a range of audiences
• A track record of leading research and analysis aimed at influencing policy.

About us

The Nuffield Trust is an independent health think tank. We aim to improve the quality of health care and health policy in the UK by providing evidence-based research and policy analysis and informing and generating debate.

We want to help achieve a high-quality health and social care system that improves the health and care of people in the UK.

We set out to do this by:

• Improving the evidence base that leads to better care by undertaking rigorous applied research and policy analysis.
• Using our independence to provide expert commentary, analysis and scrutiny of policy and practice.
• Bringing together policy-makers, practitioners and others to develop solutions to the challenges facing the health and social care system.

Benefits

The Trust offers a competitive benefits package including a defined contribution pension scheme (with 14% employer contribution), death in service insurance, and an Employee Assistance Programme. Eligible employees also have access to a number of other benefits including interest-free travel loans, a cycle to work scheme, and enhanced carers, maternity, paternity and parental leave and pay. We operate a hybrid working policy (minimum 40-50% in-office working) and flexible start/finish times around core hours of 10am to 3pm.

Annual leave is 28 days per year. This rises to 30 days per year on completion of 5 years’ service with the Trust. All Annual leave is calculated pro rata for part time positions.

The Trust also encourages personal development and training programmes for all employees.

How to apply

To apply for the role, please download a copy of the Candidate Brief and follow the instructions on pages 10/11.

When preparing your answers to the application questions, please bear the following in mind with respect to the use of AI. The Nuffield Trust values authenticity and wants to understand your unique experiences, perspective, and personality. We acknowledge that AI can be used to refine responses, but this should not replace your own critical thinking. It is your unique insights and experiences that will make your application stand out.

Equal opportunities

The Nuffield Trust is committed to being an equal opportunities employer. We wish to ensure that all applicants are treated fairly and appointed solely on their suitability for the post irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

The diversity monitoring questions in the application form are optional and will not be shared with the selection panel. The selection panel will only have access to your CV and your responses to the application questions.

Final points

Offers of employment will be conditional upon the receipt of two satisfactory references. Applicants must also have the right to work in the UK. For further information please visit the UKVI website.

Strictly no agencies.

Philanthropy and Partnerships Officer 

Location: Wenlock Road, London, N1

Compulsory 2-week office attendance during an appeal 

Salary: £32,240 per annum 

Contract status: Full time, permanent (subject to completion of 3- month probationary period) 

About the role

We are in an exciting strategic period at the DEC and are seeking a Philanthropy and Partnerships Officer to join our high-performing Philanthropy & Trusts teams. 

This is a vital role supporting the delivery of our ambitious plans to grow income from high value donors, corporate partners, and trusts. If you thrive in a fast-paced environment, are highly organised, and have a keen interest in fundraising, donor care, and building long-term relationships, this could be the role for you. 

***Please download the job description for full details*** 

About you  

You are a highly organised and proactive individual who thrives in a busy environment and takes pride in delivering excellent service. You’ll bring strong administrative skills, attention to detail, and a collaborative approach to your work. 

You have experience in: 

• Supporting fundraising, sales or customer-facing teams with administrative or database tasks 

• Managing accurate data records, ideally using Salesforce or similar CRM tools 

• Coordinating events, communications or supporter journeys 

• Responding to enquiries and providing excellent customer service 

You're a confident communicator, both written and verbal, with a can-do attitude and the ability to juggle multiple tasks and deadlines. You enjoy working as part of a team, building strong internal and external relationships, and are motivated by contributing to humanitarian causes. 

Experience in the charity or fundraising sector is welcome but not essential, more important is your commitment to learning, supporting others, and making a positive impact. 

Key Responsibilities include  

• Providing high-quality admin support across the Philanthropy,  Partnerships and Trusts and Foundations teams. 

• Maintaining accurate donor records and managing donation processing, acknowledgements and data entry 

• Supporting donor stewardship and event logistics 

• Taking direct responsibility for managing high-value individual donors and third-party fundraisers 

• Supporting appeal activity, including creating bespoke communications and coordinating assets. 

What we offer  

• Flexible working hours (outside of an appeal) 

• 25 days annual leave, rising with length of service. 

• 3% employer pension contribution, rising to 8% post probation 

• HealthCare Cash Plan (~£1,660 cash value per year) 

• Wellbeing support 

• Discounted access to various health club providers (via Wellhub) 

• Discount schemes for various retailers and businesses 

• Discounted tickets for events 

• Season ticket loan (post probation) 

• Financial hardship loan (post probation) 

• Salary sacrifice, Cycle & Car scheme (post probation) 

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can demonstrably meet the criteria and responsibilities of the role. 

As a charity with restricted funds, we are committed to using donations appropriately and are unable to consider applicants that do not have the right to work in the UK, as we cannot sponsor work permits.

About Us 

The Disasters Emergency Committee (DEC) brings together 15 of the UK’s leading aid charities to raise funds quickly and efficiently at times of humanitarian crisis overseas. As Philanthropy and Partnerships Officer, you will play an essential role in helping us build and sustain the long-term funding relationships that support our emergency appeals and strategic work. 

All roles at the DEC are based in our London office. We operate a hybrid working model, with some non-negotiable office attendance. Please note, during the two-week appeal launch period, staff are required to work long hours in a high-paced environment, with mandatory office attendance. 

How to apply 

If this role is of interest and meets your skills, experience, and knowledge, then please apply with your anonymised CV & cover letter Thursday the 17th August 2025.

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures. 

Job Title: Housing Independent Gender Violence Advocate (Housing IGVA)

Location: The GAIA Centre (Lambeth, London)
Salary: £28,857.12 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full time, Permanent

Hours: 37.5 hours per week

The Housing Independent Gender Violence Advocate (IGVA) will be embedded within borough housing teams to facilitate the dual working that will ensure that survivors’ safety and housing needs are met. This includes:

· Close working relationships with Housing colleagues 

· Provision of specialist knowledge relating to DA for Housing Officers and Homelessness Teams to draw on 

· Specialist support for survivors at the moment of crisis 

· Provision of advocacy; supporting survivors to access safe accommodation 

· Ongoing support from the IGVA from wider DA service, including access to group clinical supervision, casework management meetings, reflective practice sessions, one-to-one supervision from service manager 

The Housing IGVA will work closely with victims of gender-based violence from the point of crisis, to provide high quality independent advocacy and support to survivors of gender-based violence at the highest risk and their children. The role will be part of increasing the ability of partner agencies to recognise, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial and emotional abuse, female genital mutilation, forced marriage and honour-based violence).

The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The job involves informing survivors of the full range of civil, criminal, housing and practical options that might increase their safety. The post holder will empower survivors by providing them with emotional, practical and personal welfare support especially around complex housing needs.

The job involves ensuring that women are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 26 August 2025

Interview Date: 4 and 5 September 2025

Location: Causton Street, London Diocesan House, Pimlico, London.
Contract: 35 hours per week, Full-time, 13 months Fixed Term Contract 
Salary: £31,522 per year

Do you have a passion for organisational systems and high-quality governance? Are you looking for an opportunity to play a vital role in supporting the governance structures of a large and diverse diocese?

The London Diocesan Fund (LDF) is seeking a Governance Officer to play a key role within the Governance Team, supporting the Diocese of London in delivering effective oversight through its Synods, Committees, and Boards.

What You’ll Be Doing:

• Managing governance diaries and coordinating key meeting logistics.
• Preparing, proofing, and distributing papers for committees including Diocesan Synod, Diocesan Bishop’s Council, Audit and Risk Committee, and Diocesan Finance Committee.
• Maintaining accurate membership records and monitoring governance inboxes.
• Supporting GDPR and election processes and providing administrative support to the Head of Governance.

Who We’re Looking For:

Essential

• Strong organisational skills and high attention to detail.
• Proficiency in Microsoft 365 (including Word, Outlook, SharePoint, and Teams).
• High level of literacy and ability to proof-read formal documents.
• Experience juggling multiple priorities and tight deadlines.
• Excellent interpersonal skills and ability to work with stakeholders at all levels.

Desirable

• Experience in a governance or compliance-related role.
• Familiarity with election procedures or Church of England structures.

About the London Diocese Fund (LDF) and the Diocese of London

The Diocese of London is the group of Church of England organisations located in London, north of the River Thames. It is overseen by the Bishop of London and is made up of parishes, schools, chaplaincies, missional communities, and other organisations across 18 Boroughs.

The London Diocesan Fund (LDF) is the main charity that supports the work of the Diocese as a whole by generating income, providing a wide range of services, and paying and housing its clergy.

Safeguarding Statement

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Therefore, all our recruitment campaigns are run using safer recruitment procedure

Equality, Diversity, and Inclusion

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.

Additional Information:

• (Enhanced DBS check required, if applicable)
• (Any occupational requirement, e.g., to be a practising Christian)
• (Flexible working options, if relevant)

Why Apply?

✔ Generous holiday entitlement (27 days + bank holidays + Christmas closure)
✔ Access to private medical insurance and Employee Assistance Programme
✔ Excellent pension scheme and training support

If you are excited about this opportunity and meet the criteria, we’d love to hear from you!

To apply:

Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.

For more details, please see the full Job Description and Person Specification see the attachment. 

Are you a confident and experienced governance or regulatory professional looking for a part-time leadership role in a respected membership body?

Location: London / Hybrid
Salary: £60,920 FTE
Hours: 21 hours per week, flexible across 3–5 days

We’re working with a leading professional membership body to recruit a Head of Professional Conduct. In this key role, you’ll lead the organisation’s approach to professional conduct and disciplinary matters, ensuring members uphold the highest standards of ethical behaviour.

You'll oversee the work of the Professional Conduct Committee, manage a small team, and provide expert advice on complex cases. You’ll also lead on appeals, disciplinary processes, and governance updates—ensuring best practice and legal compliance at all times.

This is a fantastic opportunity to contribute to a globally respected professional body, shaping policy and driving excellence in member conduct.

About you:

• Expert knowledge of codes of conduct and disciplinary procedures (ideally in a professional or regulatory body)
• Strong experience leading or supporting a professional conduct or governance function
• Confident communicator with excellent judgement, discretion, and people management skills
• Comfortable working closely with committees, panels, and legal advisers

Benefits include:

•  25 days annual leave (pro rata)
•  Generous pension options (up to 9% employer contribution)
•  Income protection and life insurance
•  Access to health services, private medical, and EAP
•  Flexible hybrid working

To apply or find out more, please get in touch today. 

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Supporter Services Administrator

Position Objective:

• Responding to phone calls, e-mails and letter correspondence from members

• To provide the Fundraising Department with general administrative support

Term of Employment:

Part-time (3 days a week)

Reports to:

International Membership Services Manager

Salary

£28,500 pro rata

Location:

Hybrid in London. Occasional days in the London office will be required.

Primary Responsibilities and Duties:

• Ensure that all member contact, including letter correspondence, e-mails and phone calls, reflects the organisation’s positions and values, contains up-to-date information and is handled in a timely, professional, and efficient manner

• Verify donor data, including demographic, membership, and personal information, and input it into the membership database

• Organise and maintain the Fundraising Department’s administrative systems and procedures, including processing credit and debit card donations, preparing cheque donations for banking, filing financial statements, and adding donations to the database

• Process invoices and liaise with the PETA Foundation US’ Finance Department

• Liaise with external agencies as required

• Sort and distribute the Fundraising Department’s incoming post in a prompt manner, responding as appropriate

• Perform general administrative tasks

• Perform any other duties assigned by the supervisor

Qualifications:

• Experience with Windows, Microsoft Outlook and database systems, preferably Raiser’s Edge

• Experience in a membership services or relevant customer services role

• Knowledge of animal rights issues and PETA UK’s campaigns

• Excellent verbal and written communication skills

• Excellent accuracy, organisational skills and attention to detail

• An understanding of GDPR is desirable

• Ability to maintain strict confidentiality at all times

• Commitment to the objectives of the organisation

• Adherence to a vegan lifestyle strongly preferred

Purpose of the job

This is an exciting opportunity for a proactive and relationship‑focused individual to join our Corporate Partnerships team. The role will be a mix of managing and growing existing partnerships and supporting new business activity.

You’ll work closely with the Corporate Partnerships Manager and other colleagues across the team to ensure that our corporate partners feel valued, supported, and inspired by the impact they are helping to create. You’ll also contribute to building our pipeline, identifying potential new supporters, making first contact, and helping to develop tailored proposals.

While you don’t need to be an expert from day one, you will bring energy, curiosity, and great interpersonal skills, along with the ability to deliver excellent partnership experiences.

Key Responsibilities

Account Management

• Support the management of existing corporate partnerships, ensuring they are well‑stewarded and achieve agreed objectives.

• Coordinate partnership activities, such as volunteering days, events, campaigns, and communications.

• Work with internal teams (Marketing, Impact, Delivery) to gather and share inspiring impact stories and updates with partners.

• Track and report on partnership deliverables and KPIs.

• Identify opportunities to deepen existing partnerships, such as additional projects, campaigns, or employee engagement activities.

New Business Support

• Research and identify potential new corporate partners.

• Assist with approaches to prospective partners, including outreach emails, calls, LinkedIn networking, and event attendance.

• Support the development of high‑quality proposals, presentations, and budgets for senior stakeholders.

• Help maintain and grow the new business pipeline.

Communications & Events

• Work with Marketing & Comms to produce engaging partnership content for social media, newsletters, and impact reports.

• Represent UK Youth at external networking events, conferences, and partner‑related activities.

Data & Administration

• Keep all CRM records accurate and up to date.

• Support due diligence processes for both new and existing partnerships.

• Ensure donations are processed, recorded, and recognised appropriately.
   

Why join UK Youth?

By working at UK Youth, you’ll be joining a friendly and committed group of people tackling the systemic problems letting young people down. You’ll also be part of a passionate, values‑driven team who believe in the power of partnership to transform young people’s lives. This role offers the chance to:

• Develop your skills in corporate fundraising, account management, and partnership development.

• Build strong relationships with a variety of high‑profile corporate supporters.

• Work across departments to deliver engaging, impactful partnerships.

• Contribute to meaningful projects that make a difference in young people’s futures.

• Gain hands‑on experience in developing and pitching new partnership ideas.

You’ll have access to opportunities for professional development and ways to connect with colleagues, whether through lunch‑and‑learn sessions or away days at our outdoor learning centre, Avon Tyrrell.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme
   

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Friday 22nd August 2025 at 23:59 (Midnight)

Provisional Interview Dates: w/c 1st Sept 2025

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Are you a early career fundraiser who also loves comms?

Are you wanting to make a difference in the lives of learning disabled and autistic young people?

Caxton Youth Organisation is a specialist youth club, creating community, breaking barriers and empowering learning disabled and autistic young people.

This is a key role supporting both our fundraising and communications activities. You will work closely with the Fundraising and Communications Manager to deliver compelling fundraising applications, steward donors, grow our community fundraising, and manage Caxton’s public-facing communications across digital and print. It’s a hands-on, varied role ideal for someone who’s an excellent communicator, highly organised, and motivated to make a difference.

Key Responsibilities

Fundraising

• Research, plan and draft compelling grant and funding applications.
• Maintain and update our CRM system (Beacon), ensuring records are accurate and communications are timely.
• Plan and deliver key supporter events.
• Lead on the development, delivery and stewardship of community fundraising activities, including challenge events.
• Prepare timely and engaging reports and updates for funders.
• Provide stewardship to individual supporters and donors
• Support on implementing our Monitoring and Evaluation Framework to capture meaningful programme insights to support funding applications and reporting.
• Collaborate with colleagues to gather and analyse qualitative data, including quotes, feedback and stories to demonstrate impact.

Communications

• Manage Caxton’s social media channels (Instagram, Facebook, LinkedIn, TikTok, Bluesky), creating engaging, youth-appropriate content that reflects our values and voice.
• Monitor, evaluate and report on social media performance to identify trends and opportunities for growth.
• Write and collect case studies and stories that showcase the experiences and successes of young people.
• Develop and maintain marketing materials, promotional assets, and internal communications tools.
• Maintaining the Caxton website, including writing blog posts and updating content as needed.
• Lead on the implementation of Caxton’s communications calendar to ensure consistent and strategic messaging.
• Strengthen our presence in the community and online through targeted communications initiatives

Person Specification

Essential:

• 2+ years’ experience in fundraising, particularly writing funding applications and/or managing donor relationships.
• Strong written and verbal communication skills with the ability to tailor messages for different audiences.
• Experience managing social media channels for an organisation.
• Confident using design tools (e.g. Canva) and email marketing platforms.
• Highly organised with excellent attention to detail.
• Comfortable working independently and managing multiple priorities.
• Committed to the values of inclusion, equity and youth empowerment.

Desirable:

• Experience using Beacon or another CRM
• Knowledge of the youth or disability sector.
• Basic photography, video or design skills.

If you don't meet all of the criteria but feel as though you would be a great fit for the role, we would encourage you to still consider applying. 

Caxton Youth Organisation is an Equal Opportunity Employer. We will consider all reasonable adjustments under the terms of the Equality Act (2010) to enable an applicant with a disability (as defined under the Act) to meet the requirements of the post. We encourage applicants from underrepresented groups.

The Performance Marketing Specialist will deliver, optimise and evaluate Battersea’s digital advertising campaigns, specialising in paid digital advertising channels such as Meta and TikTok.
The role will be responsible for implementing and managing large annual media spends to support the achievement of strategic objectives and individual campaign targets.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year for full time employees (pro-rated for part-time employees).
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 18th August 2025
Interview date(s): First round: w/c 1st September 2025. Second round: to be confirmed.

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

The role

Salary: £34,000 - £37,000 per annum, depending on experience

Hours: Full-Time (35 hrs).

Place of work: Hybrid, with a requirement to attend the office in Hatfield, Hertfordshire 4 times a year for our mandatory All Staff Together days and twice a year for directorate days.

Join our team!

We are looking for an Evidence & Insight Analyst to support the delivery of the Crohn’s & Colitis UK Evidence and Insight programme, delivering evidence and insight across the whole range of experience of all those affected by Crohn’s and Colitis to support the strategic aims of Crohn’s & Colitis UK. 

The role

This role requires translation of quantitative and qualitative data into clear, actionable insights and stories that can be communicated effectively to both technical and non-technical stakeholders across the charity. The role also includes supporting the Evidence & Insight (E&I) team with the collation of existing evidence,  working with external agencies and partners to support the delivery of targeted E&I projects, developing networks, and horizon scanning across the sector to keep up to date on E&I programmes. The post-holder will have key involvement in supporting the communication of the  E&I team’s work across the charity by developing and coordinating a centralised resource for up-to-date reports, findings, and statistics.  The post holder will also contribute strategically to Evidence & Insight operations and documentation.

About you

We are looking for someone with a proactive mindset, who has a creative approach to exploring data.Ideally you will have already had experience of working in the charity or non-profit sectors and have strong analytical and technical skills including an understanding of CRM systems, conducting statistical analysis such as regression and hypothesis testing and be proficient in data management and manipulation using tools such as Excel, SQL, Power BI, SPSS, R or similar.  You will be adept at working collaboratively with team members and external stakeholders to support the delivery of targeted projects and be comfortable working in a fast paced environment with shifting priorities.

Download the Recruitment Pack for a full description of the role and responsibilities and a person specification.

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although there will be times when you will need to be at face-to-face meetings. The charity meets four times a year at its office in Hatfield for our mandatory ‘All Staff Together’ days. We also have 2 in person Directorate days a year and occasional team 'away days'. 

What we can offer you:

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

Join Our Team!

As Healthcare Professional Education & Engagement Lead at Crohn's & Colitis UK, you will be integral in the development of healthcare professional online education and engagement networks in both primary and secondary care. You will also work on a variety of other healthcare professional projects. This is a role that is both fulfilling and challenging and requires travel to healthcare professional conferences. You will be supporting the Health Services Manager and liaising with both internal and external stakeholders, all with a view to improving the quality and the standards of health services for all people affected by Crohn's and Colitis.

A full description of the role and responsibilities can be found in the recruitment pack, available to download.

About you

You will:-

• have experience of supporting the delivery of healthcare professional education and training projects and programmes in a UK wide healthcare context.
• have experience of establishing and maintaining a wide range of stakeholder relationships to ensure the partnerships needed to deliver our projects and programmes.
• be a team player with great written and verbal communication skills.

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. But one thing we have learned from the pandemic, is that we are able to work very effectively from home. In this role, there is plenty of scope for doing that, although there will be times when you will need to be at face-to-face meetings and the charity meets four times a year in the office at our mandatory 'All Staff Together' days. It is possible therefore you could live almost anywhere in the country. If you want to be considered for the role but are worried about location, talk to us – it may work!

Job Title - Administrative Assistant (Advice and Information)

Contract - Permanent

Hours - 14 hours per week, work pattern can be discussed, to include Thurs/Fri (Fri morning specifically)

Salary - £10,082.80 (£25,207 FTE)

Location - Coram Campus, London (hybrid possible)

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime. Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families, and professionals every year by providing access to the skills and opportunities they need to thrive.

About CoramBAAF

We are the UK's leading membership organisation for professionals dedicated to improving outcomes for children and young people in care. Our corporate members in England, Wales, Scotland, and Northern Ireland represent 94% of all local authorities as well as regional adoption agencies, health and social care trusts, independent fostering providers and voluntary adoption agencies, and cover 88% of all children and family social workers.

We support and empower professionals to do the best for children and families who come into contact with adoption, fostering and kinship care.

About the role

The Administrative Assistant (Advice and Information) role provides important administrative support to our small, friendly Advice and Information Team. The role will focus on providing administrative support to the following two parts of the wider team:  

- The Outbound Permanence service. This provides specialist advice by email, supported by legal research, country-specific written guidance, and individual consultations where necessary, to local authority social workers and lawyers considering the placement of children in care proceedings with relatives and friends overseas on all legal orders. The service also delivers regular training and events.

- CoramBAAF members’ Advice Line. This covers all aspect of adoption, fostering, kinship and related areas in the UK. It is busy and popular with professionals, primarily social workers, who use the service. It offers telephone and email advice, prioritising speed, and quality of service.

Working hours can be discussed, but to include Thurs/Fri (Friday morning specifically)

To apply for this role, please click on the 'apply now' button below to complete the application. Please note we do not take cv’s so please reference how you will meet the JD & PS in the reasons for applying section.

Closing Date: 23.59pm 10th August 2025

Interview Date: 19th August 2025

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Supporter Services Assistant
Location: Wenlock Road, London, N1
Contract Type: Full-time, Permanent (subject to completion of 3-month probationary period)
Salary: £27,040 per annum
Application deadline: 1st September 2025

About the Role

We’re looking for a proactive and friendly Supporter Services Assistant to join our dedicated Fundraising Operations team at the Disasters Emergency Committee (DEC). You’ll be the first point of contact for DEC supporters and the wider public, providing responsive, respectful and professional care that reflects our values.

If you’re highly organised, people-focused, and eager to work what can be at times a fast-paced humanitarian environment, this could be the ideal opportunity for you.

 ***Please download the job description for full details***

About You

You are a strong communicator with excellent attention to detail, who thrives on delivering great service and ensuring data accuracy. You enjoy working in a team and have the self-motivation to manage your own workload effectively.

You may already have experience in customer service or administration. Most importantly, you’re someone who values high standards and is motivated to support DEC’s humanitarian mission.

You will have:

• Good organisational skills and attention to detail
• A professional and friendly telephone manner
• Strong written communication skills
• The ability to manage a varied workload and prioritise effectively
• A positive, resilient, and self-motivated approach

Experience in the charity sector is welcome but not essential, we're more interested in your attitude, potential, and commitment to learning.

Key Responsibilities

• Serve as the first point of contact for supporter enquiries by phone, email, and post
• Ensure accurate donor records and communication preferences are maintained in Salesforce
• Process donations and generate acknowledgements and thank-you letters
• Support donation coding and financial reconciliation with the Finance and Fundraising teams
• Assist with the onboarding and coordination of temporary staff and volunteers
• Provide general administrative support across the Fundraising & Marketing team
• Contribute to team projects, internal meetings, and continuous improvement of supporter services

What We Offer

• Flexible working hours (outside of appeal periods)
• Hybrid working model (some mandatory office days during appeals)
• 25 days annual leave, increasing with service
• Healthcare Cash Plan (value ~£1,660/year)
• Pension contribution (3%, rising to 8% post-probation)
• Wellbeing and mental health support
• Access to Wellhub, discounts, and ticket schemes
• Season ticket and hardship loans (post-probation)
• Cycle to Work and Car schemes (salary sacrifice)

About the DEC

The Disasters Emergency Committee brings together 15 of the UK’s leading humanitarian charities to raise funds and respond quickly to global disasters. Since our founding in 1963, we have raised over £2.5 billion through 79 appeals, providing life-saving assistance to millions of people around the world.

Our mission is to save, protect, and rebuild lives through effective humanitarian action. As a team, we operate with urgency, transparency, and compassion.

All roles at the DEC are based in our London office. We operate a hybrid working model, with some non-negotiable office attendance. Please note, during the two-week appeal launch period, staff are required to work long hours in a high-paced environment, with mandatory office attendance.

How to Apply

If you believe you have the skills and passion for this role, please apply with your anonymised CV and cover letter (use initials only, no full names) by 1st September 2025.

We encourage early applications and may hold interviews before the deadline.

We are also unable to support applications for our vacancies if you do not have the right to work in the UK