Membership officer jobs
Want more results?
Add job titles:
How's your job search on our site?
Would you like to provide support, advice and guidance to the Royal British Legion members in Northern Ireland and Republic of Ireland? Are you an effective communicator who can build relationships with our diverse volunteers? If so we would love to hear from you!
Our Membership Engagement Team provide support, advice and guidance to ensure that our members can continue to be the force for good in their communities. Through strong relationships, the team facilitates the sharing of great practice and ensure that the membership remain compliant. The Membership Engagement Officers (MEOs) are actively engaged within their areas, meeting Branch members, supporting their activities and building a stronger membership fit for the next 100 years.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
The Membership Engagement Officer (MEO) is a key role which inspires and engages our membership to be active and fulfil their role and purpose while remaining compliant with the Legion’s Membership handbook and policies. Every day will be different as this role will see you responding to the needs of the individual county of responsibility. It is a challenging and exciting post where no two days will be the same.
You will provide organisational support, advice and information to our members, and work closely with County Committees, the membership central team staff and other departments. This a varied role which covers a range of duties from connecting and building relationships with Branches to compliance oversight and responding to membership queries.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
Homebased in Northern Ireland, you will be expected to work both there and on a mobile basis at other locations in the Northern Ireland and Republic of Ireland area, with occasional travel (incl. for monthly team meetings) beyond this area with occasional travel overseas for engagement purposes.
Some evening and weekend work will be required, including an occasional requirement for some overnight stays.
If you are already an RBL member serving on a committee as an active officer, you cannot be an MEO in your designated area of work.
Given the responsibilities associated with the role, it is a requirement that you live within reasonable distance of the designated region of responsibility. And you must hold a full UK driving licence.
Employee benefits include –
· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
· Generous pension contributions, with Employer contributions ranging from 6% to 10%
· Range of flexible working options may be available, depending on your role
· Employee Assistance Programme providing confidential counselling, financial and legal advice
· Range of courses delivered by learning specialists to support your development goals and objectives
· Opportunities to volunteer
· Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
Registered Charity
More than 1000
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through
The client requests no contact from agencies or media sales.
Thank you!
This role will suit an ambitious, engaging and proactive individual with some membership / recruitment experience who is looking for their next career step and is motivated by working in a fast-paced environment. The role involves promoting the benefits of IFT membership, reaching out to and supporting potential candidates, engaging existing members, managing a pipeline of prospects and accrediting candidates.
You will be working with a small high performing and friendly team who are busy supporting senior and smart business leaders by providing unparalleled accreditation, professional development, knowledge and networking opportunities and advocacy for turnaround excellence.
Context: The Institute for Turnaround (The IFT) is the UK’s leading membership organisation for turnaround experts. Our members and corporate partner organisations help underperforming businesses avoid unnecessary insolvencies. IFT members preserve jobs and livelihoods, uphold local industries, protect economic value and strengthen public service organisations.
Specific responsibilities:
· To lead the recruitment of members including development of a marketing plan, pipeline, audience development
· To be responsible for the management and administration of membership accreditation
· To lead on member engagement, identifying key messaging and understanding members’ needs and priorities to inform delivery
· To ensure a thorough understanding of member skills and associated development of our CRM
· To plan and coordinate membership committee meetings including minuting, managing actions
· To support resource requests in association with the Business Manager
· The collaborate with the Business Manager on the annual membership renewal process
· To collaborate with colleagues on the development of corporate partnerships and events
· To carry out any other duties as may be required that are consistent with the responsibilities of the role
The list above is not exhaustive.
PERSON SPECIFICATION
Essential
· Experience of membership recruitment or recruitment
· Ability to work independently, driving forward recruitment campaigns and projects using your own initiative
- Ability to calmly and flexibly manage a full, varied and confidential workload and use initiative and skills of perception to define membership recruitment and engagement programmes
- Persuasive, credible, comfortable in dealing with senior company executives and turnaround professionals, with the desire and ability to understand their priorities, interests and skills
· Ability to build and maintain constructive relationships with members and volunteers
· Ability to understand the turnaround sector and new developments
- Tech savvy: the ability to identify where technology and systems can increase efficiency, organisation and quality
· Excellent written and verbal communication skills, able to adapt style to varied audiences, with a keen eye for spelling, punctuation and grammar
- Skilled use of 365 and Microsoft Office packages and the confidence and ability to learn how to use our new CRM
Desirable
Experience / understanding of financial/consultancy services
· Submit CV and a short covering letter setting out suitability according to the person specification
· No AI generated applications please.
· No agencies please.
The client requests no contact from agencies or media sales.
Thank you!
Join the Orchestra of the Age of Enlightenment at one of the most unusual and inspiring workplaces in the arts: a world‑class orchestra based inside a north London comprehensive school. As our Development Officer (Events & Membership), you’ll help nurture the community of passionate supporters who keep the OAE’s music, education work and pioneering school residency thriving. From dreaming up engaging supporter events to crafting thoughtful communications and keeping our Friends programme running smoothly, you’ll be right at the heart of the orchestra’s story.
This is a hands‑on role in a small, energetic team where no two days look the same. One moment you might be greeting donors at a Southbank Centre concert; the next, organising a Friends’ open rehearsal in the School's iconic assembly hall or shaping content for our supporters’ magazine. If you’re a confident communicator with an eye for detail, a love of the arts and a desire to work somewhere genuinely distinctive, this is a rare chance to make a real impact in a friendly, mission‑driven organisation.
This role is primarily office based with some opportunity to work from home.
Person Speficiation
Essential
- Strong writing skills and attention to detail
- Experience of working in a fundraising environment
- Excellent IT skills including experience of using fundraising databases
- Strong people skills
- Ability to work under pressure and deliver to tight deadlines
- Some knowledge of the arts sector and an interest in classical music
Desirable
- Experience of working in the performing arts
- Experience of working in a small team
- Experience of using Tessitura
- Experience of using design tools (e.g. InDesign, Canva or Photoshop)
The client requests no contact from agencies or media sales.
Thank you!
Are you passionate about supporting people, providing guidance, and keeping essential processes running smoothly? We are looking for a Membership and Registry Officer to join our client on a temporary basis, helping deliver a high-quality experience to members, prospective registrants, and key stakeholders.
This role is ideal for someone who thrives in a customer-focused environment, enjoys working with data and CRM systems, and is confident communicating across a range of channels. You'll play an important part in supporting membership and registration processes, ensuring accuracy, consistency and excellent service.
About the Role:
You will support the Membership and Professional Standards Department to:
- Provide efficient administration for membership and registration processes
- Process applications, elections, reinstatements and transfers
- Respond to membership and subscription enquiries
- Maintain and improve data integrity within the CRM
- Support recruitment, engagement and retention activities
- Contribute to departmental targets for subscriptions, recruitment and retention
- Provide guidance to prospective and upgrading members via email, phone, video call and social media
- Support the conversion of new and existing enquiries into membership and registration
- Record and monitor recruitment and retention activity, producing clear statistics and reports
- Assist with communications to existing, new and prospective members
- Create and coordinate recruitment and retention campaigns, including related CRM administration
- Actively follow up leads and enquiries
- Assist with company annual payment scheme administration
- Update member records with accuracy and care
- Help deliver clear and consistent messaging on membership and registration benefits
- Contribute copy and digital content for newsletters, social media, and website blogs
- Support promotional activity across digital platforms
- Assist with creating content such as case studies, fact sheets, FAQs and digital assets
- Support with the design and production of promotional materials for events and campaigns
- Respond to enquiries via email and phone
- Support processing of membership and registration applications
- Handle reinstatements, transfers and dual registration requests
- Support annual subscription communications and renewals
- Process payments (credit card, cheque, BACS) and issue reminders, notices and receipts
- Assist with annual and monthly Direct Debit processes
- Support subscription reconciliation and data management
- Maintain CRM data, ensuring accuracy of records, demographics and post-nominals
- Issue usernames, passwords and updated correspondence as required
- Assist with Branch and Committee data updates
- Experience in a membership organisation, professional body, or customer-focused environment
- Ability to provide clear, accurate advice by email, phone and in person
- Strong written and verbal communication skills
- Excellent organisation skills and the ability to manage day-to-day work effectively
- A collaborative approach and ability to build rapport with stakeholders
- A high level of accuracy and attention to detail
- Confidence using multiple IT systems, especially Microsoft tools
- Ability to analyse data and present information clearly
To apply for the Membership and Registry Officer role, please reply and upload your CV quoting reference 82451SOH and we can provide more information to you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
