Membership officer jobs

Overview

Climate change is one of the greatest challenges of our time and the ability to capture, transport and store or utilise carbon dioxide will be crucial to ensure a sustainable, competitive and equitable transition to a climate neutral Europe. The CCSA is the trade association accelerating the commercial deployment Carbon Capture, Utilisation and Storage (or CCUS) through advocacy and collaboration. Our ambition is to see CCUS developed and deployed at the pace and scale necessary to achieve net zero emissions by 2050 and deliver sustainable growth across regions and nations. We represent a wide variety of organisations with an interest in the development and deployment of CCUS across many applications to decarbonise industries, power, and hydrogen production, and remove carbon dioxide directly from the atmosphere.

The CCSA operates as a not-for-profit company, overseen by a board of elected members. We have 22 staff across our London & Brussels offices.

The role

We are a dynamic and agile organisation looking for a proactive and confident Events and Membership Officer to support the delivery of events and services to our 120+ members. As we are small team, all staff have the opportunity to develop and own their own work streams. For this role, we anticipate that the successful candidate will become responsible for end-to-end event delivery, as well as taking the lead on oversight of the CCSA website. The role will be managed by the Events and Membership Communications Manager, but will also work closely with the Head of Membership and equivalent colleagues in our EU office.

What you will be doing:

Events delivery

Organisation and delivery of our annual programme of 30+ events, from our flagship conferences through to webinars, and smaller member events. Including:

• Delivering a structured programme of in person events, webinars, workshops and site visits.
• Managing delegate bookings and queries
• On-the-day event support at our events and external events
• Coordinating venues, logistics, suppliers and facilitators.[SP6]
• Organising our presence at external conferences including sponsorship/contra deals, speakers and exhibition stands
• Managing the production of marketing collateral to support our events including through digital channels

Membership

• Raise the profile of the CCSA and our work to members and stakeholders through our events, social media and website channels.
• Producing social media content especially focused on events and membership benefits and marketing material including written content, graphics and video.
• Delivery of three weekly newsletters as part of the wider communications team.
• Manage the administration and updating of the website and supporting colleagues to use it effectively and help us achieve our goal of becoming more ‘web centric.’
• Updating and managing membership and stakeholder records in Hubspot and associated databases.
• Improve data management and membership segmentation to improve and tailor member services and support projects.

The list above is not exhaustive, and we need a hands-on proactive self-starter who is willing to take on duties as required in a fast-paced environment with a ‘start-up' feel.

What we can offer

We are a friendly and mission driven team. This role will provide on-the-job experience in all aspects of events and membership communications. It will also provide the successful candidate with high-level exposure to the CCUS and climate change technology sector as well as senior government stakeholders through our work and events and meetings. We provide internal and external training for staff.

About you

We are looking for somebody with:

Experience

• Experience of planning and managing formal events, including logistics, and collaborating with staff, attendees and host institutions.
• Excellent team player with strong collaboration skills and the ability to work independently and as part of a flexible and dynamic team.
• Excellent verbal and written communication skills, with the ability to confidently communicate with a wide range of people including senior stakeholders in institutions.
• Experience in creating inspiring and successful social media content.
• Experience of using software packages: MS Office, HubSpot, Canva, Surveymonkey, Wordpress, Mailchimp, Vimeo and Social Media

Ideal experience

• Knowledge and understanding of the energy and climate change sector.
• Understanding of GDPR compliance and relevant legal and statutory requirements.
• Understanding and experience of working in a membership organisation and/or with customers.
• Experience of managing CRM systems.

Skills and attributes

• Self-motivated, well-organised, and detail-oriented.
• Able to work in a fast paced environment and multitask
• A team player, pragmatic and happy to work in a small organisation
• Excellent communication skills and attention to detail
• Interested in CCUS and climate change
• Keen to work for a not-for-profit or membership body
• Eligible to work in the UK

Location/hours

This is advertised as a full-time role, for a fixed period of a year. However, we are open to part-time applicants for the right candidate. We operate a hybrid policy and the successful candidate will spend 2 days a week in our comfortable London office near beautiful St James Park, SE1. This role requires flexibility when it comes to in-person event support and delivery, so there will need to be occasional travel both in the UK and potentially across Europe and evening/early morning events.

This is an exciting opportunity for someone looking for their next role in fundraising at an exceptional moment for the Young Vic under the new artistic direction of Nadia Fall OBE as she launches her second season in Spring 2026, alongside the launch of a new website and a refreshed fundraising strategy.  

This role is pivotal in shaping the future of our supporter engagement and income growth. For the first time in a decade, you will lead the launch and delivery of a renewed membership scheme that ensures our membership offer is compelling, competitive, and aligned with our artistic vision. We are now looking for a proactive, proficient and dynamic fundraiser to drive membership growth. Increasing income will be central to your success, alongside providing the highest possible customer care, delivering exceptional stewardship and building meaningful relationships with our members and individual donors.

We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We are particularly keen to hear from Black and Global Majority people, and candidates who self-identify as disabled. All candidates who self-identify as disabled who demonstrate that they meet the essential criteria will be invited for interview. The Young Vic is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, caring responsibilities, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sexual orientation.

To Apply, please see more details via the Young Vic Jobs Page on our website.

If you are a whizz with Excel and adept at getting the most from complex databases, but also a great communicator and administrator (confident responding to many varied queries, super organised and passionate about process improvement), we’d love to hear from you. 

About Us

The Society for Endocrinology is a UK charity and membership organisation that brings together scientists, clinicians, and nurses who work with hormones, to improve lives. Hormones matter; they control almost every function in the body, and when things go wrong, they cause some of the most common - and some of the rarest - health conditions.

We empower healthcare professionals and researchers to stay at the cutting edge of science and patient care. We also support other national and international endocrine organisations (our clients) to deliver their own impactful work.

As a medium-sized charity with a friendly, supportive and flexible culture, we work collaboratively to make a big difference and build a strong global endocrine community. We are committed to fostering a diverse and inclusive workplace where all team members feel valued, respected and empowered to bring their authentic selves to work. 

The role is full-time, but please let us know if you would like us to consider part-time.

The Role

Are you passionate about combining data expertise with exceptional customer service? We’re looking for a Membership and CRM Officer who loves data as much as people—combining advanced Excel skills and database expertise with outstanding communication and administrative skills.

You will independently manage membership subscription processes and grants administration, respond to member queries and ensure our CRM systems run smoothly. This is an exciting opportunity to make a real impact in a mission-driven organisation.

What You’ll Do

· Administer membership applications, renewals, and payments

· Provide excellent support to members and delegates and respond to enquiries

· Maintain, troubleshoot and optimise multiple CRM systems, ensuring data accuracy and compliance

· Develop and generate reports and insights to inform decision-making

· Support grants administration and committee processes

· Collaborate across teams to improve systems and member engagement

Please see full job description for more details.

What We’re Looking For

· Customer service skills and professional written and verbal communication

· Proficiency with Microsoft suite

· Advanced Excel skills (Power BI experience is a bonus)

· Proven experience managing CRM systems and complex databases

· Strong organisational skills and attention to detail

· Customer- and solutions-focused mindset with the ability to build positive relationships

· Experience in membership/subscription administration or similar is desirable

Why Join Us?

· Hybrid working  - Tuesdays and Wednesdays in the North Bristol office (with flexibility where needed)

· Flexitime system

· 26 days annual leave minimum, plus bank holidays 

· Health and Wellbeing Cash Plan – private GP, cash back for dentist, opticians, physio and more 

· Salary Extras scheme 

· Refer a friend scheme

· Employee Assistance Programme 

· Be part of a charity that makes a difference in healthcare

· Collaborative and supportive team environment

We aim to conduct first-round interviews via Teams call week commencing 2 February. In-person interviews will follow before the successful candidate is selected. 

We are happy to answer your questions prior to application.