Membership officer jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
With our transition to the Royal College of Pharmacy drawing nearer we are looking to recruit a Director of Finance and Technology to help with the implementation of our strategic plan and overall leadership and management of the College. This brand new role will lead the Finance and Technology functions and manage our property and investment portfolio to deliver against the Objects of the College.
Initially, the role will focus on taking forward the activity, started by our portfolio CFO, required to launch and embed the financial structure and activities of the Royal College to ensure compliance with our charter objects and the requirements of the charity commission.
About the role:
- Contribute to strategic planning and decision-making as a member of the Executive Committee.
- Support the CEO in developing and delivering the College’s Finance Strategy, including five-year forecasts and strategic financial projects.
- Lead the Finance Department to deliver a high-quality, professional service delivered as a shared service
- Ensuring that technology is able to support the college ambitions through the provision of appropriate skills and capabilities in a cost–effective manner.
Person Specification:
- Qualified Accountant (ACA, ACCA, CIMA) or equivalent with relevant experience working at a senior level in the Charity sector in a strategic finance role and with proven record of achievement in organisational development
- Prior leadership experience at Executive level of Finance and Technology functions
- Excellent understanding and experience of how technology can be deployed to support organisational goals
- Understanding of royal charter and charitable organisations.
- Developed and led diverse, high-performing, multi-disciplinary teams, leading by example to embed an inquisitive and continuous improvement approach.
- Demonstrates commercial awareness, financial acumen and business management skills in the running of a charity with a vision for considered growth, innovation and an appropriate degree of risk.
About The RPS:
The Royal Pharmaceutical Society (RPS) is the professional leadership body for pharmacists and pharmacy in Great Britain. We support pharmacists in their education and development, promote pharmacy in the media and government, and lead the way in medicines information across Great Britain and around the world. Our mission is to put pharmacy at the forefront of healthcare. Our vision is to become the world leader in the safe and effective use of medicines.
How we are currently working:
RPS supports and works in a hybrid way, which means you will be able to work from home; however, there will be an expectation for collaborative face- to-face working – on average and typically this may be something between 4–8 working days per month at our London Office.
Purpose of the Role
To coordinate Imkaan’s engagement with parliamentary spaces, campaigns, and influencing work. The postholder will support the organisation’s advocacy strategies, develop political communications, and strengthen relationships with policymakers, stakeholders, and the media to further the rights and recognition of Black and Minoritised women and girls affected by violence.
The Parliamentary and Campaigns Coordinator will lead Imkaan’s parliamentary engagement and campaigning activity, ensuring the voices and experiences of Black and Minoritised women and girls are heard at the highest levels of decision-making.
You will build relationships with MPs, peers, parliamentary committees, and government departments, track legislation and policy developments, and coordinate public campaigns to influence change. You will also work closely with Imkaan’s members to support grassroots mobilisation and bring frontline voices into national conversations.
This is a strategic and creative role for someone with strong political instincts, excellent communication skills, and a deep commitment to justice for Black and Minoritised women and girls.
Key Responsibilities
1) Campaign Strategy and Development
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Support the design and delivery of evidence-based campaigns aligned with Imkaan’s strategic priorities.
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Work with internal teams to craft campaign messages informed by research and sector data.
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Develop and deliver campaigns that highlight the lived experiences and rights of Black and Minoritised women and girls
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Work with the Communications Coordinator to create campaign messaging and digital content aligned with Imkaan’s values. Support the mobilisation of members and allies around key policy moments (e.g. consultations, votes, legislation)
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Monitor impact of campaigns and contribute to cross-organisational reflection and learning.
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Contribute to cross-organisational policy influencing strategy and calendar
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Track political developments, maintain contact records and parliamentary timelines
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Ensure alignment between parliamentary work and Imkaan’s wider research, policy, and membership activity.
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Support the Policy and Research Manager and Executive Director with high-level influencing opportunities and responses.
2) Policy and Parliamentary Engagement
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Monitor UK parliamentary activity, including debates, inquiries, and relevant policy developments.
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Prepare briefings, reports, and policy responses for government and parliamentary audiences.
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Coordinate engagement with central/local government and VAWG coalitions.
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Build and maintain relationships with MPs, peers, parliamentary researchers, and civil servants
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Track and respond to relevant legislation, debates, select committee work, and inquiries.
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Coordinate Imkaan’s parliamentary engagement strategy, including briefings, evidence submissions, and event planning
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Prepare Imkaan representatives and members for parliamentary meetings and public speaking engagements
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Support high-impact events, including parliamentary roundtables, receptions, and cross-sector briefings.
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Draft political content, including statements, open letters, and responses to emerging issues.
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Support the leadership team and Board with communications materials, media briefings, and stakeholder messaging.
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Identify and amplify stories and case studies for campaigns and public awareness.
3) Membership and Sector Outreach
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Disseminate Imkaan’s work and campaigns across the membership and wider VAWG sector.
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Represent member interests within campaigns and coordinate cross-sector advocacy.
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Support members to engage in political and public campaigning, including training, resources, and shared actions
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Ensure campaigns reflect the priorities of frontline organisations and are shaped through regular consultation
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Work collaboratively with partners and allies across the women’s, anti-racist, and human rights sectors.
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Evaluate campaign activities against strategic objectives and funder requirements.
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Contribute to planning documents, project reports, and performance tracking systems.
Person Specification
Essential Experience
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This post is open to Black and Minoritised women only as permitted under Schedule 9, Part 1 of the Equality Act 2010 (Occupational Requirement).
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Experience building strategic alliances and working with policymakers or media.
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Demonstrated ability to deliver campaigns or events involving multiple stakeholders.
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Experience working in the VAWG, criminal justice, immigration or voluntary sector.
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Experience working in parliamentary affairs, public policy, campaigns, or advocacy within a values-led organisation.
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Strong understanding of UK political and legislative processes, including how to influence parliamentarians and policymakers.
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Excellent written and verbal communication skills – able to produce briefings, prepare spokespeople, and speak publicly.
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Experience developing or delivering campaigns that create impact and mobilise public or political support.
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Strong relationship-building skills and ability to engage confidently with a range of stakeholders.
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Deep commitment to anti-racism, intersectional feminism, and the rights of Black and Minoritised women and girls
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Analytical ability to summarise and interpret complex policy landscapes.
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Project management and organisational skills.
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Media relations and knowledge of digital campaigning.
Desirable Experience
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Experience supporting grassroots or community-led campaigning
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Familiarity with relevant policy areas such as VAWG, immigration, policing, education, or health
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Understanding of framing, messaging, and movement-building in a political context
Values and Behaviours
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Commitment to anti-racism and feminist values.
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Collaborative and inclusive approach to working.
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Flexibility and responsiveness to fast-paced political developments.
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Strong team player who contributes to shared goals and values.
What we offer
30 days annual leave + public holidays (pro rata)
Flexible working arrangements
Pension contribution
Private Health Care (BUPA)
Meeting Free Fridays
Supportive, feminist working environment
Opportunities for learning and development
Imkaan is a feminist organisation dedicated to addressing violence against Black and minoritised women and girls.
The client requests no contact from agencies or media sales.
Are you passionate about fundraising and partnerships?
Would you like to work at the world's leading particle-physics laboratory and thrive?
Come and join the Partnerships and Fundraising section in the International Relations (IR) sector!
The Partnerships & Fundraising section in the International Relations Sector (IR-DS-PFU) coordinates and conducts fundraising at or on behalf of CERN and the CERN & Society Foundation, as well as the dissemination of, and compliance with, CERN's fundraising standards, including the Ethical Policy and the Policy for the Recognition of Donors.
The CERN & Society Foundation, established in June 2014, is the charity through which charitable gifts for CERN & Society projects are raised from companies, trusts/foundations and individuals.
As an Individual and Digital Fundraising Officer, under the supervision of the Head of the Partnerships and Fundraising section, you will be responsible for developing and executing strategies to grow individual donor revenue, both through direct relationship management and digital campaigns. This role blends donor cultivation and stewardship with online fundraising initiatives, ensuring a seamless and engaging donor experience across platforms.
Core Tasks and Key Responsibilities:
Under the supervision of the Head of Partnerships and Fundraising section and in close collaboration with the other members of the team, the Individual and Digital Fundraising Officer will contribute to the following tasks:
Individual Giving:
- Management of a portfolio of individual donors and prospects, focusing on mid-level and emerging major donors.
- Development of personalised cultivation, solicitation, and stewardship strategies and donor-journeys to deepen donor engagement.
- Preparation and execution of annual and mid-level donor campaigns, including appeals, thank-you strategies, and impact reporting.
- Identification of opportunities to upgrade donors and convert digital supporters to long-term donors.
Digital Fundraising:
- Development and implementation of strategies for digital fundraising campaigns across channels and oversight of their implementation.
- Optimisation of online donation platforms for user experience, conversion rates and back-end usability.
- Analysis of donor data and campaign performance to refine strategies and improve results.
- Development of cases for support and targeted communication strategies based on a stakeholder analysis, to align fundraising with storytelling and brand messaging.
Other Tasks:
- Supervision of day-to-day activities of the PFU Junior Communicator.
- Support and advise for PFU Team members on topics of targeted stakeholder communication as well as on effective cases for support for the CERN & Society Foundation projects and activities.
- Organisation and/or support of donor events and individual visits, as required.
- If necessary, performance of any other unforeseen tasks as determined by the Head of the Partnerships and Fundraising section.
Your profile
Skills:
- Understanding of and interest in donor stewardship, fundraising funnels, and digital engagement tools.
- Professional training in the field of fundraising or stakeholder relations (or equivalent).
- Experience with a fundraising CRM and/or email marketing platforms.
- Excellent written and verbal communication skills.
- Excellent interpersonal communication skills.
- Desire and ability to work in a team within a large international organisation.
- Creative, results-orientated approach, and desire to set high standards.
- Excellent spoken and written English is essential; French will be an asset.
- Familiarity with graphic design or video editing experience would be an asset.
Further details: https://international-relations.web.cern.ch/opportunities/2025/early-career-graduate-individual-and-digital-fundraising-officer
Eligibility criteria:
- You are a national of a CERN Member or Associate Member State.
- By the application deadline, you have a maximum of two years of professional experience since graduation in Fundraising, International Relations etc (or a related field) and your highest educational qualification is either a Bachelor's or Master's degree.
- You have never had a CERN fellow or graduate contract before.
- Applicants without University degree are not eligible.
- Applicants with a PhD are not eligible.
Additional Information
Job closing date: Please note that the vacancy closing date has been extended until 1 September at 23:59 CEST.
Contract duration: 24 months, with a possible extension up to 36 months maximum.
Target start date: 01-November-2025
This position involves:
- Work during nights, Sundays and official holidays, when required by the needs of the Organization.
Job reference: IR-DS-PFU-2025-133-GRAE
Field of work: International Relations
What we offer
- A monthly stipend ranging between 5196 and 5716 Swiss Francs (net of tax).
- Coverage by CERN's comprehensive health scheme (for yourself, your spouse and children), and membership of the CERN Pension Fund.
- Depending on your individual circumstances: installation grant; family, child and infant allowances; payment of travel expenses at the beginning and end of contract.
- 30 days of paid leave per year.
- On-the-job and formal training at CERN as well as in-house language courses for English and/or French.
About us
At CERN, the European Organization for Nuclear Research, physicists and engineers are probing the fundamental structure of the universe. Using the world's largest and most complex scientific instruments, they study the basic constituents of matter - fundamental particles that are made to collide together at close to the speed of light. The process gives physicists clues about how particles interact, and provides insights into the fundamental laws of nature. Find out more on http://home.cern.
Diversity has been an integral part of CERN's mission since its foundation and is an established value of the Organization. Employing a diverse workforce is central to our success.

The client requests no contact from agencies or media sales.
The British Association of Urological Surgeons (BAUS) is an established, highly regarded membership-based organisation. They promote the highest standards of practice in urology, with a reputation as a leading professional medical association. Their members are expert medical practitioners in the field of urology. Founded in 1945, they are excited to be celebrating their 80th anniversary this year!
We are delighted to be partnering with BAUS in their search for someone with a wealth of experience in leading on large scale events, a passion for event execution and an understanding of membership organisations. This is a unique opportunity to join a small, ambitious and passionate team. Is this the dream role that you have been waiting for? If so, we would love to hear from you.
The Role
The Head of Events is a crucial role, with responsibility for the overall strategic and operational leadership of BAUS’s events portfolio, which is their main source of income. Their impressive programme of events includes their flagship BAUS Annual Scientific Meeting, hosting 1200 delegates and approximately 80 exhibitors. The events portfolio also includes a calendar of smaller events such as Specialist Section Meetings, Educational Courses, and the associated sponsorship.
Reporting directly to the CEO, you will lead the events team and be integral in the design and execution high profile events. The main focus will be on the delivery of the exciting calendar of existing events, however the team welcome new ideas and innovation to enhance, support and grow their portfolio.
The main responsibilities will include:
- Setting the vision, direction and standards for all BAUS events
- Ensuring an exceptional experience for all delegates and exhibitors
- Working to agreed budgets to maintain financial sustainability
- Aligning events with the educational vision
- Strengthening BAUS’s reputation through exceptional delivery.
The Person
We are looking for a someone with a proven track record in managing large scale conferences and events at a senior and strategic level. Ideally with experience working in a membership organisation, you should have strong strategic skills in project management, planning and budget management.
You should have the ability to build and maintain senior-level relationships with committees, sponsors, and partners and we are looking for someone who possesses the knowledge and expertise to negotiate, influence and solve problems. Most importantly, you will need to be pro-active, passionate and reliable. Please note that due to the requirements of this role, you must also be able to work flexibly to attend events when required (although the charity will pay expenses and operates a TOIL system).
Why BAUS?
BAUS adopts a welcoming, supportive and collaborative culture. It is a small, successful team that work closely to achieve outstanding results for their members. Not only is BAUS hugely passionate about supporting its members but it puts huge emphasis on making staff feel supported and empowered in their roles, ensuring it is a wonderful place to work. The charity’s benefits include an excellent pension scheme with a minimum 16% contribution along with 25 days leave per year, plus Bank Holidays and an additional 4 days at Christmas.
The role is hybrid and flexible, and will require the successful applicant to work once or twice a week out of the prolific and impressive city centre offices embedded in the heart of London. If this sounds like the opportunity for the next phase of your career, then get in touch! Apply here, or get in contact with Charlie, Leanne or Jen at Charity Horizons for more information.
Interview dates will be week commencing 8th September for first stage interviews and week commencing 15th September for second stage interviews. All interviews will be in person at the London office.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Established in 1997, Jigsaw4u provide a range of services for children, young people, families and vulnerable adults experiencing complex social and emotional difficulties across South West London. Jigsaw4u has experienced considerable growth and development over the past several years. Jigsaw4u’s Board of Trustees and Chief Executive Officer (CEO) have recognised the need for dedicated staffing resource to hold the day-to-day responsibility for the service management function as part of our Senior Leadership Team (SLT).
As a member of our SLT, you will help to deliver and shape and the organisation’s vision and strategy. It will be your responsibility to ensure that Jigsaw4u’s services achieve their goals, meet their strategic objectives and achieve our growth targets while being delivered to Jigsaw4u’s exceptionally high standards.
Under the direction of the CEO, the postholder’s areas of responsibility will be to:
- Line Manage the Service Managers, ensuring that their teams are high performing, reporting and data collection is of a high standard and relationships with funders and other stakeholders are outstanding.
- Ensure that the structure of all Jigsaw4u services are optimised to allow for growth and support staff and volunteers (including trainee counsellors/therapists) to develop key skills.
- Maintain knowledge and awareness of best practice within the charitable sector (and other sectors where relevant), to inform and update Jigsaw4u so that we take advantage of the latest approaches to change, innovation and development which can have a positive impact on our beneficiaries lives.
- Work proactively and collaboratively to identify innovation and business improvement within the SLT to define and agree Target Operating Models and oversee implementation and ongoing review. Use insight, evaluation and analysis to continually inform and refine practice.
- Play a full part in the development of the SLT and deputise for the CEO as required. Work closely with the Service Management Team to develop and deliver an outstanding approach to people management, building a learning culture that delivers high quality, extensive support enabling people to achieve their best as a team.
- Represent Jigsaw4u at formal meetings with funders and other stakeholders and through submission of reports and data requests. Establish new, and strengthen existing, external relationships to promote Jigsaw4u’s profile, influence and reputation.
- Ensure compliance with relevant statutory and regulatory requirements, and adherence to relevant professional codes and standards of good practice.
- Support the CEO in funding and tender applications
- Support the CEO and fundraising team in generating income
As a member of the SLT you will be expected, with training and support, to take an active part in supporting the whole organisation. Experience and aptitude to provide calm leadership and a supportive problem-solving approach to practical problems and judgements involving risk is necessary.
Helping children, young people and families in South West London put the pieces back together following social and emotional difficulties.

The client requests no contact from agencies or media sales.
Sustainable Merton, Merton's award winning environmental charity, is recruiting a dynamic individual to oversee our Community Changemakers initiative and deliver grassroots acitivity in Pollards Hill, Mitcham. If you are passionate about sustainability, volunteering and making a difference in a local community, we would love to hear from you!
This role combines volunteer leadership with project management. The successful candidate will split their time between:
- Project management and delivery of the WeRPollards project (2 days/week), a grassroots local initiative running from September 2025 to September 2026
- Volunteer and operational management (1 day/week), supporting the charity as a whole
You will work closely with Moat Housing to deliver the WeR Pollards Community Changemaker project and also lead the development and implementation of a new volunteering strategy, support colleagues to adopt new volunteer processes,
and oversee our charity policies to support compliance and our organisational growth.
KEY RESPONSIBILITIES
WeRPollards project management
1. Group Development and Coordination
● Coordinate and facilitate monthly volunteer meetings at the Pollards Hill Wellbeing Studio.
● Attend the Wellbeing Studio on a weekly basis, attend schools and community pop-up events to increase awareness of and community engagement in the project
● Support volunteers with soft and technical skills development on their path to becoming Community Changemakers.
● Encourage retention and progression of existing volunteers whilst increasing group membership from 15 to 30.
● Liaise with Moat Foundation officer and project tutors to establish a pathway into volunteering and increasing membership of the WeRPollards group
● Work with colleagues at Sustainable Merton to align this grass roots work with their borough wide initiatives such as Merton Garden Streets, Mitcham Community Orchard, Repair Cafes, Preloved Studio and Merton’s Community Fridge.
2. Community Engagement
● In partnership with Pollards Hill Wellbeing Studio team, develop and implement a local engagement strategy to recruit and retain volunteers to become WeRPollards Community Changemakers.
● Design and deliver an induction and training programme for new volunteers.
● In collaboration with the PH Wellbeing Studio team conduct regular listening sessions to identify resident needs, interests and connect volunteers to, or help them develop, relevant community activities.
3. Project and Event Delivery
● Lead the volunteer group to plan and deliver community activities aligned with the 3R’s agenda, that are run out of the Wellbeing Studio, including:
○ Sewing Skills Workshops (Monthly, 10 sessions)
○ Community Gardening Sessions (Min. 5 sessions)
○ Repair Shed Sessions (Monthly, 9 sessions)
○ Street Planting Engagement & Delivery (Min. 3 events)
4. Capacity Building and Progression
● Deliver at least 6 training workshops including SMART goal setting and planning.
● Support residents to lead and take ownership of initiatives and to become Community Changemakers.
● Build a clear, accessible pathway for participation and leadership within the group and studio.
5. Monitoring, Evaluation and Reporting
● Track Key Performance Indicators including:
○ Volunteer numbers, growth and retention (Target: 30 volunteers, 60% retention)
○ Number of volunteer hours contributed
○ Number of accredited or certified training courses completed
○ Number of volunteers progressing into leadership roles
○ Attendance and engagement in all community sessions
● Conduct volunteer satisfaction surveys and gather qualitative feedback.
● Report quarterly on progress to PHCC meetings, outcomes and impact to the Pollards Hill Community Committee.
Volunteer and operational management - Sustainable Merton
● Develop and implement a volunteering strategy covering recruitment, retention, induction, training, and development
● Identify and recruit a cohort of Community Changemakers
● Draft volunteer role descriptions across all projects
● Conduct annual volunteer surveys
● Plan and deliver twice-yearly recruitment drives
● Establish a volunteer recognition scheme
● Build partnerships with local organisations
● Create centralised onboarding systems
● Maintain and manage safeguarding policies and training records
● Collaborate with volunteers and staff on fundraising campaigns and applications
● Ensure our policies are kept up to date
● Oversee risk register
● Support reporting and KPI tracking
EXPERIENCE AND SKILLS
Essential
● Experience of managing and supporting volunteers
● Community Engagement experience
● Understanding of environmental issues & the 3R’s agenda
● Project coordination and planning
● Knowledge of volunteer database management and GDPR for volunteers
● Excellent organisational and communication skills
● Ability to prioritise and meet deadlines
● Proficiency with Google Suite
Desirable
● Budget monitoring or financial oversight experience
● Bid writing experience
● Knowledge of Merton and the Pollards Hill area
We do require both a CV and a covering letter setting out how your relevant experience and how you meet the job specification.
The client requests no contact from agencies or media sales.
Lead the marketing and brand strategy for the Voice of North East schools developing and delivering strategies to serve our stakeholder groups.
Marketing and Brand Manager
Salary: Senior Manager Band 5 – £40,775–£52,196, depending on experience
Location: Central Newcastle (with flexibility to work from home on Fridays)
Hours: Full-time, 36 hours per week
Holidays: 30 days plus Bank Holidays
Travel: Some regional and national travel, as required
Closing Date: 5pm Wednesday 27 August 2025
Interview Date: Tuesday 16 September 2025
Make a Difference with Schools North East
Schools North East is a dynamic, purpose-driven charity that champions the schools sector across the North East. Representing a collaborative community of over 1,150 member schools, we are recognised nationally as the Voice advocating for North East schools, the Glue fostering collaboration, and the Bridge connecting them with the wider world. Now approaching our 20th year, we are entering an exciting new phase of development, strengthening our influence, expanding our reach, and enhancing the value we deliver to our members.
As Marketing and Brand Manager, you will be a senior leader responsible for setting and delivering our strategic marketing and communications agenda. You will ensure alignment across all marketing activities, communications, policy, events, and external relations, integrating workstreams to achieve organisational goals and reinforce SNE’s position as the authoritative voice of North East schools. This is a pivotal, high-profile role requiring a dynamic, commercially aware, and highly experienced strategic thinker with a strong background in PR and marketing.
We are looking for a values-led leader who can anticipate long-term trends and align strategies with the organisation’s vision, taking account of the political, economic, and educational landscape. You will make bold yet considered decisions, taking calculated risks where appropriate, and responding promptly and effectively to critical events. You will lead by example, actively promoting SNE’s values and vision both internally and externally, and influencing our strategy, direction, and culture to increase organisational effectiveness.
You will bring a collaborative, resilient, and adaptable approach, fostering a culture of learning and development that helps the team grow and succeed, while sharing your own expertise to support others. With exceptional communication skills, you will engage stakeholders with purpose and conviction and ensure that service delivery is efficient, impactful, and aligned with stakeholder needs. This is an opportunity to join a respected and ambitious organisation at a key point in its journey—and to play a personal role in shaping its next chapter of success.
Key Responsibilities
Organisational Leadership
- Contribute to the strategic leadership of Schools North East as a senior manager, ensuring marketing work supports the organisation’s long-term mission and values.
Strategic Marketing Leadership
- Develop and deliver a forward-thinking marketing strategy that elevates Schools North East’s brand regionally and nationally, aligning with organisational goals and values.
- Act as the senior lead on all marketing and brand initiatives, embedding marketing thinking across the organisation.
Brand Development & Management
- Strengthen Schools North East as the authoritative voice of education in the region and a credible influencer on the national stage.
- Manage and refresh as necessary the brand identity to ensure consistency across all channels, content, campaigns, and events.
Content & Campaign Strategy
- Create and oversee a compelling multi-channel content strategy that delivers high-value engagement across all audiences – from school leaders and policymakers to media and potential funders.
- Lead integrated marketing campaigns that amplify the impact of events, policy work, and membership services.
Audience Engagement & Insight
- Develop segmented engagement strategies to better serve diverse stakeholder groups, ensuring messages land with clarity and purpose.
- Use audience insight, member feedback, and data analytics to shape messaging, improve outcomes, and report on ROI.
Media & Public Relations
- Act as brand guardian and media lead by proactively shaping public narratives, overseeing media inquiries, and managing external comms.
- Build/manage strategic relationships with regional and national media to drive influence and awareness.
Digital & Social Media Strategy
- Transform Schools North East’s digital presence, particularly on LinkedIn and other platforms, to increase visibility, engagement, and thought leadership.
- Introduce a more dynamic and audience-friendly approach to communications and e-newsletters, reducing information overload and improving open and engagement rates.
Revenue Generation & Innovation
- Identify new, and retain existing, income-generating opportunities through memberships, partnerships, sponsorships, or creative campaigns that align with SNE’s mission.
- Support diversification of income streams while maintaining the organisation’s charitable ethos.
Systems & Tools
- Oversee the development and optimisation of CRM, website, and digital tools to streamline marketing operations and track impact.
- Ensure data compliance and user experience best practices are upheld.
Team Leadership & Collaboration
- Lead and mentor direct reports setting clear KPIs and fostering a creative, ambitious, and collaborative team culture across the organisation.
- Work closely with Directors, Business, Events and Policy teams to ensure marketing activity supports and enhances core functions.
The client requests no contact from agencies or media sales.
Social Work Practice Consultant x3 - (North East, North West and Scotland)
Making a Difference in Foster Care!
We are seeking three dedicated and experienced Practice Consultants to join our team and help deliver transformative fostering support across the North East, North West England and Scotland.
This is a unique opportunity to drive improvements in fostering practice and positively impact the lives of children and young people in care.
Positions Available
- North East England
- Salary: £42,630 – £47,705 FTE (pro rata £34,104 – £38,164)
- Hours: 28 hours per week
- Location: Home-based/Hybrid. Travel across the North East is required, with occasional UK-wide travel.
- North West England
- Salary: £42,630 – £47,705 FTE (pro rata £34,104 – £38,164)
- Hours: 28 hours per week
- Location: Home-based/Hybrid. Travel across the North West is required, with occasional UK-wide travel.
- Scotland
- Salary: £42,630 – £47,705 FTE (pro rata £25,578 – £28,623)
- Hours: 21 hours per week
- Location: Pan-Scotland. Office base in Glasgow. Travel across Scotland is essential, with occasional UK-wide travel.
About the Role
As a Practice Consultant, you will be part of a dynamic and supportive team delivering services in Advice, Advocacy and Mediation, Training, and Practice Consultancy. Your work will contribute to our mission to empower, enrich, and support the relationships at the heart of the fostering community.
You will:
- Deliver high-quality training and consultancy services to fostering providers and carers.
- Support the development of fostering policy and practice across the UK.
- Champion trauma-informed, child-centred, and solution-focused approaches.
- Contribute to our publications, resources, and events.
- Build strong relationships with stakeholders and support membership engagement.
About You
We are looking for passionate professionals with:
- A relevant qualification (e.g., social work) or substantial fostering experience.
- Experience in training, mediation, and advocacy.
- Excellent communication and interpersonal skills.
- A sound understanding of fostering legislation and practice.
- Confidence in working both independently and collaboratively.
- A flexible and proactive attitude to travel and service delivery.
About the Organisation
You will be working for the UK’s leading fostering charity, to ensure that every child in foster care can thrive. The charity provides training, support, and resources to foster carers, influences policy, and campaigns for positive change.
They are committed to diversity, equity, and inclusion, ensuring all team members feel valued and empowered. If you want to be part of a charity that makes a real difference, we’d love to hear from you!
What We Offer
- 38 days leave (including bank holidays)
- Flexible and hybrid working arrangements
- Enhanced maternity, adoption, and sick pay
- Pension scheme and life assurance
- Employee Assistance Helpline (24/7)
- Eye care contribution
- Season ticket loan
- A supportive, inclusive workplace culture
Key Dates - Closing date for all roles: 9 September 2025
North East & North West England roles:
- Shortlisting: 11 September 2025
- Interviews: 17–18 September 2025
- Location: In person in our Southwark office or via Teams (by exception)
Scotland role:
- Shortlisting: 12 September 2025
- Interviews: 25 September 2025
- Location: In person at our Glasgow office or via Teams (by exception)
Other roles you may have experience in could include: Fostering Support Worker, Family Support Worker, Children’s Project Worker, Social Care Worker, Training and Development Officer, Youth Support Worker, Community Engagement Officer, Supervising Social Worker, Learning and Development Officer, Childcare Worker, Policy and Practice Officer, Looked After Children’s Social Worker, Child Protection Officer, Inclusion and Diversity Officer, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our partner, a leading international not for profit, seeks an experienced Finance Manager to lead on the financial management of a complex multi-country & multi-grant project. This role will really be suited to someone interested in developing and strengthening systems and processes & providing financial oversight, whilst working with multiple stakeholders.
Responsibilities
- Provide financial management oversight on the project, verifying project-specific transactions and ensuring that financial data is up-to-date; and ensuring adherence to the organisation’s financial policies.
- Lead the project’s annual budgeting and forecasting process, allocating funds across country and global teams & operations.
- Prepare and deliver timely and accurate financial reports for the organisation’s project, including monthly, quarterly, and donor-specific reports for internal and external stakeholders.
- Develop and implement financial controls and processes to ensure compliance to donors and organisational policies, including tools such as templates, checklists, and manuals.
- Review budgets, quarterly reports and variance analyses, reforecasts, cash requests and agreements from sub-grantees; and ensure that they understand guidance on compliance and financial reporting.
- Treasury management – monitoring and analysis foreign exchange fluctuations, and their impact on project delivery.
- Responsible for supplier management, including reviewing contracts.
- Management of a Finance Officer
Requirements
- Qualified accountant (and holding an active membership with an accountancy body) with experience in designing, developing and strengthening processes and controls for complex multi-country, multi-grants projects.
- Experience in the financial management and administration of grants, including budgeting, forecasting, undertaking analysis & monitoring, and reporting.
- Experience of donor compliance and reporting, including of institutional donors with complex compliance and reporting requirements.
- Experience of working specifically in the context of sub-grantees and implementing partners on the ground.
- Strong analytical, communication and presentation skills, able to analyse complex financial information to provide the full picture on the project implementation, and to be able to present this alongside other analyses and reports to senior internal and external stakeholders clearly and succinctly.
- A strong command of the English language.
- Able to work effectively under pressure
This is a permanent role; the candidate will need to have the right to work in the UK without requiring sponsorship. The organisation offers hybrid working with the candidate expected to be in the London office at least 2 days/week
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our team as a Teaching and Assessment Research Specialist, helping us to support teachers, champion great teaching and raise the status of the profession by helping teachers to develop their assessment literacy, develop a better understanding of different assessment approaches, their advantages and disadvantages and how they link to desired learning outcomes and evidence-informed teaching approaches. This post is funded by the Comino Foundation.
Unfortunately we are unable to consider applicants based outside of the UK at this time.
For an audio description of this role and the full application pack, please visit our website
Job Title: Teaching and Assessment Research Specialist
Reports To: Research Lead with mentorship provided by Prof Bill Lucas, Professor of Learning and Director of the Centre for Real-World Learning at the University of Winchester
Salary: up to £39,500 per annum
Contract: Full time, Fixed Term Contract until October 2027 (potential of extension, subject to the availability of project funding).
Hours: A full working week is 35 hours and we offer flexibility with hours.
Benefits: Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found in the application pack.
Based: Either Hybrid or Remote can be considered.
Start date: Ideally the person will be in post by 20th October 2025.
Deadline and interview: Applications will close on 31st August 2025.
Interviews will be scheduled for w/c 1st September (first round) and 8th September (second round) but we will be reviewing applications on a rolling basis so may interview as soon as a suitable candidate is identified.
The interview will consist of a task and competency-based interview.
Application: Please apply by uploading your CV and cover letter. Please use the guidance in the application pack when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage.
The Organisation
The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.
We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.
Our activities mainly focus on four key areas:
- membership
- teacher CPD and accreditation
- research, policy and events
- online and print resources
The Opportunity
This is an exciting opportunity for a postgraduate-level researcher who wishes to combine their expertise in education research and astute understanding of real-life classroom practice. While the role will sit within the Chartered College of Teaching, the postholder will also receive mentoring from Professor Bill Lucas, Professor of Learning and Director of the Centre for Real-Life Learning at the University of Winchester, providing a rare opportunity to combine academically rigorous research with real-life application. As part of a project funded by the Comino Foundation, the Teaching and Assessment Research Specialist will help to increase teachers’ assessment literacy by managing a portfolio of assessment-themed online events, developing a suite of assessment-themed resources, co-ordinating the work of the Next Generation Assessment group and developing an overview of evidence-informed teaching and assessment strategies and how they link to intended student outcomes, based on a series of rapid evidence reviews.
Over the course of the assignment, you will support the Head of Research and Policy and work closely with the Research Lead and the Events and Engagement Manager to create and manage an engaging portfolio of online, assessment-themed events and resources.
This would be an ideal opportunity for anyone with proven expertise in and understanding of the links between evidence-informed teaching and assessment approaches and how they link to desired learning outcomes. You will:
- rapidly review evidence of assessment methods and pedagogies designed to cultivate knowledge, skills and dispositions of pupils, identifying gaps
- with support, produce evidence synthesis for a small number of key methods, not currently widely used by teachers
- manage a portfolio of online events aimed at developing teachers’ and school leaders’ levels of assessment literacy
- co-ordinate the work of the Next Generation Assessment group
- create online resources for the Chartered College member platform relating to evidence-informed teaching and assessment.
The postholder will also be required to collate policy announcements around assessment and monitor any developments relating to the use of EdTech and AI for assessment. The ultimate aim of this work is to help illustrate that the common ‘trad’ versus ‘prog’ debates that still dominate many discussions in education are ultimately unhelpful and teachers need a wide range of different teaching approaches to help support a range of intended learning outcomes. This would be an ideal opportunity for anyone with proven expertise in and understanding of the links between evidence-informed teaching and assessment approaches and how they link to desired learning outcomes.
Skills and experience
Essential
- Postgraduate qualification in Education or a relevant field
- Experience conducting rapid evidence reviews relating to teaching, learning and assessment
- Experience of teaching in schools in the UK or internationally
- Experience producing content for a range of audiences including teachers, school leaders and policymakers
- Excellent knowledge and understanding of effective, evidence-informed approaches to teaching, learning, and assessment
- Experience developing and managing an online portfolio of events and resources
- Experience managing and chairing meetings, including the production of written summaries of discussions for a wide range of audiences
Desirable
- A PhD in a relevant field
- Experience presenting complex information in a concise, graphic format
- Experience working with Canva, InDesign or other graphic design software
- Publications in peer-reviewed journals
- Experience writing grant applications
As well as technical requirements, we are looking for people who:
- believe in the transformative power of education, see teachers as key drivers in achieving improved educational outcomes for all and are motivated to contribute to this change
- communicate clearly and effectively, understand the knack of conveying complex ideas in an easy to understand way
- respect the work schedules and patterns of colleagues
- are learning- and feedback-oriented, intellectually curious, and keen to develop their skillset
- are willing to develop their skills further
- are committed to equality and diversity, which you demonstrate in your work and daily interactions with colleagues, members and other stakeholders.
Why Us?
As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular,nthese values are reflected in our commitment to:
- Flexible working: responsive management, flexible hours, hybrid or fully remote working
- Professional development, including formal and informal training and support
- Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction
- Mental health and wellbeing: access to health and wellbeing advice and health cash plan.
Diversity and inclusion at the Chartered College
As a growing organisation we are committed to:
- Becoming increasingly representative of the sector and geographies that we operate in
- Providing a positive experience of work as part of an inclusive culture led by our organisational values
- Maintaining an annual EDI action plan - led by the internal team.
What to expect from the recruitment process
- All applications are anonymised until the point of interview.
- Line Managers trained in recognising bias.
- We implement a standardised interview template and competencies matrix for a fair and transparent process.
- All interviews are conducted via Zoom and the use of camera is optional.
If you require any adjustments in order to proceed with an application please let us know.
Your Personal Data
As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Pre-employment checks
All conditional offers of employment are subject to:
- Two satisfactory references
- Proof of qualifications
- Eligibility to work in the UK.
We are an employer committed to the safeguarding of children and young people.
For an audio description of the role and the full application pack including ways to request adjustments, please visit our website.
You must include a CV and cover letter to be considered.
Unfortunately we are unable to consider applicants based outside of the UK at this time.
Our mission is to empower a knowledgeable and respected teaching profession.


The client requests no contact from agencies or media sales.
We are seeking a part-time, motivated and organised Income Generation Manger to support our fundraising efforts and help grow our income. This is a fantastic opportunity for someone looking to develop their career in income generation within the charity sector. The postholder will lead on our very successful corporate sponsorship programme and will develop our individual giving programme. The role will be an opportunity to develop and lead programmes while being supported by the CEO and Senior Management Team with a chance to make a real impact.
Our mission is to support and enable individuals and communities to be connected, active and safe, which increases wellbeing and minimises crime.

The Head of Safeguarding is a senior leadership role within the organisation, responsible for driving safer cultures and safeguarding strategies across the organisation.
You will serve as the organisation’s Designated Safeguarding Lead, working closely with the Chief Officer, Board of Trustees, and a dedicated Safeguarding Subcommittee.
You will lead the design, implementation and continuous improvement of safeguarding and safe recruitment policies and practice across the organisation — supporting staff, volunteers, and members in ensuring the safety and wellbeing of all, especially children, young people, and vulnerable individuals.You will also supervise our internal safeguarding practitioners and contribute to a culture of continuous learning and improvement by overseeing case reviews, leading appeals processes, and advising on training and the development learning tools and materials in relation to safeguarding policy and practice.
The client requests no contact from agencies or media sales.
- Do you have a passion for designing digital experiences that are inclusive, engaging, and driven by real user needs?
- Are you confident shaping product vision and leading design from discovery to delivery?
- Do you enjoy turning research, data, and user feedback into elegant and practical design solutions?
- Are you ready to use your skills to improve access to post 16 education through innovative digital platforms?
Then this could be the role for you.
Learning on Screen is looking for an experienced and creative Digital Product Design Lead to shape the design vision and user experience of our flagship platforms—Box of Broadcasts (BoB) and TRILT. Working closely with our CEO, Digital Development Lead and commercial team, you will lead end-to-end design across products, ensuring usability, accessibility and long-term value for educators and learners across the UK. You will combine product thinking with strong UX/UI design skills to create services that are user-first, research-informed, and strategically aligned.
Role Overview
Job title: Digital Product Design Lead
Salary: £41,600 (£52,000 FTE)
Hours: 28.8 hours/week (4 days, 0.8 FTE)
Contract: Permanent
Location: Remote
Reports to: CEO
What you will be doing
- Leading the design strategy and user experience for our flagship platforms
- Translating organisational and user needs into clear design requirements and user journeys
- Creating prototypes, wireframes, and high-fidelity designs using tools like Figma or Adobe XD
- Conducting user research, usability testing, and data analysis to guide decisions
- Collaborating with the Digital Development Lead to ensure designs are technically feasible and scalable
- Contributing to product planning and maintaining the design backlog
- Embedding accessibility (WCAG), design systems, and inclusive practices into all outputs
- Working across teams to align product delivery with organisational goals
What we are looking for
- Proven experience leading UX/UI design for digital platforms
- Strong understanding of user-centred design, accessibility, and inclusive digital practices
- Confidence working across the full product lifecycle—from discovery to delivery
- Visual design and prototyping skills using Figma, Adobe XD or similar
- Experience collaborating with technical and non-technical colleagues in agile teams
- Ability to balance user insight, technical feasibility, and business strategy
- Excellent communication, documentation, and storytelling skills
- Comfortable working independently in a remote-first environment
Bonus if you have:
- Experience designing for AWS-hosted or scalable platforms
- Familiarity with education, streaming, or licensing environments
- Understanding of the UK post-16 education landscape
- Experience in the charity or public sector
- Interest in audiovisual media and its educational potential
This is a brilliant opportunity to lead meaningful design work on platforms that power teaching, learning, and research—while working in a flexible and mission-driven organisation.
About us
Learning on Screen is a membership organisation that champions the use of moving image and sound in post-16 education. We give educators and learners access to millions of films, TV programmes and radio broadcasts—spanning over a century—and support our members to use this content confidently and creatively. From expert copyright advice to innovative partnerships, we help bring teaching to life and open up new possibilities for learning. If you're passionate about education, media, and meaningful impact, you’ll feel right at home here.
We are on a mission to empower post-16 education worldwide.



Location: Albion St
Ref: GLA14069
We believe everyone deserves a great Glasgow life and that starts with the people who work here.
Glasgow Life is a charity like no other. Our vision is to improve the lives of everyone in our city — and inspire every citizen and visitor to become engaged and active in a city globally renowned for culture and sport.
To help us deliver that vision, we’re looking for a Director of Libraries, Sport & Physical Activity & Communities to join our Senior Leadership Team.
Our teams focus on making a real difference through culture and sport in Glasgow. If you’re excited by the idea of being part of that, this could be the job for you.
Location: Hybrid. Our head office is based in Merchant city with excellent transport links and access to discounted car parking nearby.
What you’ll do
As Director of Libraries, Sport & Physical Activity and Communities, you’ll report directly to the Chief Executive and play a pivotal role in delivering our strategic vision. You'll lead a diverse portfolio of physical and digital services - from Glasgow Club gyms and our citywide Libraries to vital community learning and engagement programmes, and ensure they contribute meaningfully to the mental, physical, and economic wellbeing of Glasgow’s people.
You’ll oversee major strategic projects and transformational change, driving innovation, inclusion, financial sustainability, and service excellence across your portfolio. As a key member of our Senior Leadership Team, you’ll also help shape Glasgow Life’s future direction, strengthen our income base, and lead engagement with strategic partners locally, nationally and internationally.
Your leadership will make a visible and lasting difference through teams that:
· Support our communities
· Help people get active
· Create cultural and learning experiences
· Or work behind the scenes to make it all happen
Who you are
We’re looking for a strategic, inspiring and collaborative leader with a deep understanding of how culture, sport, libraries and community services improve lives.
You’ll bring strong business acumen, a people-focused approach, and a commitment to delivering public value in a complex, high-profile environment. If you can balance social impact with income generation and lead inclusively and authentically, we’d love to hear from you.
We’re looking for:
· A degree (or equivalent) in a relevant discipline, along with evidence of ongoing professional and leadership development
· Senior leadership experience in a large, complex organisation delivering customer-focused services
· Excellent communication and influencing skills, with the ability to manage diverse and high-level stakeholder relationships
· A commercial mindset and excellent financial and budget management skills
· In-depth knowledge of challenges facing the delivery of culture, sport, libraries and community services in both public and commercial contexts
· A proven track record in leading successful organisational change and service redesign
· Strategic thinking and problem-solving abilities, with experience of driving performance and continuous improvement
· Experience working across organisational boundaries, with a solid grasp of political, governance and decision-making frameworks
· An understanding of the wider public and third-sector landscape in Scotland
· A personal and professional commitment to Glasgow Life’s values — demonstrated through inclusive, values-led leadership
Download the Candidate Brochure in the Job Attachments section on MyJobScotland to see the full list of essential and desirable criteria.
What we offer
At Glasgow Life, our work changes lives. As a charity, we bring communities together and support wellbeing through sport, culture, heritage, and learning.
Learn more about Glasgow Life in our 10 Facts video in the Further Information section on MyJobScotland.
We support you to live a great life. Inside and outside of work. Some of our benefits include:
Holiday
When you join, you’ll get 30 days’ holiday. Plus 6.5 public holidays if you’re full-time. This increases to 35 days after 5 years of service.
Fancy a bit more time off? You can buy extra holiday too!
Pension
Save for later life and join the Local Government Pension Scheme. Your future self will thank you. Our generous employer contribution will help you plan for the future.
Support
Sometimes we all need support and a listening ear. Our free and confidential Employee Assistance Programme can support your mental, emotional, and physical wellbeing.
Discounts
As a colleague, you can enjoy discounts on the things you love, from Glasgow Club memberships to our museum shops and our online store. We are also part of the cycle-to-work scheme, helping you stay active.
Flexibility and development
We are proud of our flexible and inclusive work policies, which help you balance work and life. We also offer support for learning, development and career progression.
Please note that Glasgow Life is an Arm’s Length External Organisation to Glasgow City Council. We are currently completing a Job Evaluation exercise and introducing a new pay and grading structure. This may impact current salaries quoted in job adverts.
What’s next
To get started, complete our short application form upload your CV and a Supporting Statement via MyJobScotland. Use the Candidate Brochure to shape your CV and Supporting Statement and show how your experience aligns with the job.
Important Dates:
The closing date for this job is 11.59pm on 28 September 2025 . First stage interviews are provisionally scheduled for late October, with final stage early November, in Glasgow.
Who We Are
Our Libraries, Sport and Physical Activity and Communities services are at the heart of life in Glasgow.
From Glasgow Club gyms and Learn to Swim programmes, to Libraries offering digital access and lifelong learning, to community centres creating safe, local spaces — we support people of all ages and backgrounds.
Diversity and Fair Work at Glasgow Life
We’re working to build a team that reflects the rich diversity of Glasgow’s communities — where everyone feels valued, respected, and able to be their full, authentic selves at work.
We’re proud to be a Disability Confident and Carer Positive employer, and we welcome applications from people of all backgrounds.
We’re also committed to Fair Work First principles, including effective voice, opportunity, security, fulfilment and respect for all our staff.
We’re working hard to address underrepresentation in our workforce. We especially welcome applications from people with disabilities and from ethnic minority communities.
We’re excited to hear from you. Let’s shape a great Glasgow life — together.
Closing date is 11.59pm on Sunday 28TH September 2025
Information is available in alternative formats, on request.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Booking Administrator
Are you friendly, professional, enthusiastic and dedicated to social values? If so… we need you!
This is an exciting opportunity for an experienced Administrator to join a dynamic and supportive team.
Position: Booking Administrator/Coordinator
Location: Remote
Hours: 37.5 hours Monday - Friday (30 hours possible for the right candidate), with additional on-call rota days (1 weekend in 4, plus 2 evenings per week, toil for any work done in those hours).
Salary: £24,500 - £27,000k per annum depending on experience (plus London weighting if applicable).
Contract: Permanent
Closing Date: 16th September 2025. Interviews will be held on a rolling basis, so early application is encouraged as we reserve the right to close the advert early
The Role
Join a co-operative providing British Sign Language (BSL) Interpreters and developing tech to support to users. The co-operative is co-run and co-owned by its members, who are Deaf people and BSL interpreters. You will work closely with the Operations Manager and Operations Team Leader to provide a high quality and efficient service, helping the business to achieve agreed targets whilst working to the co-operative’s ethos.
Responsibilities include:
- Coordinating the provision of communication professionals for Deaf/Hard of Hearing people across for medical (including mental health) appointments and for other work in a variety of sectors (education, child protection, conference, employment, legal settings etc)
- Accepting and making calls
- Dealing with bookings and general enquiries in a fast-paced environment
- Supporting marketing and business development and communicating to members and external stakeholders
- Supporting other staff where necessary
The position is grounded in the co-operative’s ethos, ensuring financial processes align with the organisation’s values and strategic objectives. The co-operative is co-run and co-owned by its members, who are Deaf people and communication professionals. As an employee, you can become a worker member and have a say in how the business is run.
About You
You will have excellent customer service skills and experience in a client-facing role. With strong organisational skills and attention to detail, you will have the ability to meet strict deadlines, follow contractual service levels and prioritise your time effectively.
We are looking for someone with:
- Excellent IT skills with good knowledge of Word, Excel, Databases with the ability to learn how to use dashboards and other applications
- Excellent communication skills (written and verbal)
- Ability to follow processes and develop these where needed
- Problem solving skills and the ability to think outside the box
- Ability to work autonomously, yet with full support from management
Additional requirements:
- You must have a private place to work due to dealing with sensitive information
- You must have a stable internet connection
- You must have the right to work in the UK
Join the team and contribute to a meaningful and impactful mission while developing your career in a supportive and inclusive environment.
About the Organisation
The co-operative develops ethical tech to support the provision of British Sign Language (BSL) Interpreters and other communication professionals. The organisation values diversity and promotes equality and encourages and welcomes applications from all sections of society and are keen to receive applications from members of the Deaf community. We are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Benefits include:
- Cooperative membership and working means you get a say in decisions and your voice matters here
- Annual leave is 22 days (plus public holidays) with an additional day off for your birthday!
- Flexible working when possible with business need
- Matched employer pension contributions of up to 5%
You may also have experience in areas such as Customer Service, Administration, Client Support, Customer Service Officer, Administration Officer, Client Support Officer, Customer Service Coordinator, Administration Coordinator, Client Support Coordinator, Support Coordinator.
Please note NFP People are advertising this role on behalf of our client.