Membership operations manager jobs in east molesey, england
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
You’ll lead an established and growing team responsible for delivering exceptional supporter care, accurate income processing and the high-quality fundraising compliance. This is a hands-on leadership role where strategic thinking meets operational delivery. You’ll manage people, processes, platforms and performance.
You’ll have ownership of our supporter care operations, from frontline response-handling to behind-the-scenes processes such as income processing and fundraising team fulfilment. To ensure responses are accurate and on brand, donations are handled securely and in line with fundraising regulations and our supporters get the best experience from all these areas, thanking and fulfilment. You’ll also leads on supporting the wider engagement team with fundraising compliance, ensuring organisational processes and policies are fit for purpose and that all our fundraising marketing and gift aid audit trail is compliant long with organisational wide adherence to PCI DSS.
About you
In this role, you’ll need:
· A strong experience in a customer service leadership role, ideally within a fundraising or supporter care environment
· An excellent knowledge in fundraising compliance and assurance as well as adhering to regulatory compliance for gift aid and income processing including PCI DISS compliance
· Excellent communication skills, and you’re known for your empathy, ability to stay calm under pressure, and ability to build strong relationships across teams
· To be a strategic thinker who can balance operational detail with long-term supporter experience opportunities and manging risks. You’ll have a hands-on approach to problem-solving and a passion for continuous improvement
· To thrive on leading the team to achieve results through leading by example, mentorship and advocating for their needs
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date
Monday 11th August 2025 at 9:00am
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Interview date
1st Interview stage: 18th and 19th August 2025
2nd interview stage: Monday 1st September 2025
Programme Lead (Goals, Missions and Business Improvement)
Ref: REQ004362
Fixed term contract (12 months)
£45,855 a year
London, E15 2GW/Hybrid Working
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable. For more information please visit our website.
As part of Scope’s strategy, An Equal Future, we have introduced new ways of working to achieve social change. You will lead on implementing these ways of working. And support the delivery of our strategy, through goal groups and missions. You will work to continuously evolve and improve our ways of working for maximum impact.
The start date for this role will be 27 October 2025, including a one week handover with the Programme Lead.
The role
The responsibility for the Programme Lead is to support the organisation to deliver its strategy and live Scope’s story of change. They will work with goal groups and mission based teams. This will include designing and running workshops to help us develop our strategy and plan our activity to deliver it.
Goal groups play an important role to keep Scope focussed on the impact we want to see. The Programme Lead will manage goal groups and introduce cross-functional planning. Enabling strategy to translated into delivery. The role will develop sessions with the goal groups, ensuring objectives are set and collating insight.
Continuous improvement will be a priority, due to our new ways of working. The Programme Lead will run retrospectives and use feedback to ensure Scope is set up to deliver it’s strategy. They will establish mechanisms for learning and improving. Using findings, they will report and influence key stakeholders. This includes colleagues of all levels across the organisation.
About you
We are looking for someone who can bring out the best in colleagues across Scope. You should enjoy working with others and value collaboration. It’s important that you include diverse voices. You will have the ability to shape activity collaboratively.
We want a strategic thinker with experience leading complex programmes that create social change. You should have strong project or programme management skills. Including the ability to balance multiple priorities and deliver at pace.
You will have experience with agile ways of working and helping others use them too. You’ll be open to testing new ideas, learning from failure, and improving how we work. We’re looking for someone who can set up processes that support learning and ongoing improvement.
Please give examples in your application to show how you have these skills.
We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
If you require adjustments through your journey with us, please email us via our website.
Find out more about asking for adjustments at interview.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus bank holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
How to apply
To apply please visit our website via the link and apply online:
Application closing date: 08/08/2025
Job Description
The Jewish Museum London has undergone substantial positive change over the past two years, moving out of our Camden site and moving to a ‘Museum without Walls’ model. With new leadership installed at both lay and staff levels and a consultation process underway for the development of a five and fifteen-year strategy the Museum is looking for a new member of the team to assist in running the day-to-day administration of the organisation.
Our museum is made up of passionate and expert staff and a collection of over 40,000 objects which are both accredited and designated with Outstanding status by Arts Council England. Our learning programmes hold multiple awards, and our visitor feedback is consistently very high, however, we have much bigger ambitions than our current success. The Museum is looking to expand, in space, in profile and in audience reach. We are looking for someone passionate about our potential to assist the wider team as we move forward to the next phase of the Jewish Museum London.
Reporting to the Senior Leadership Team the appointed candidate will have the organisational and administrative skills to ensure the Museum can effectively run its programmes and help grow the organisation.
Main Duties & Responsibilities
The main role of the Executive Assistant will be to administrate the activities of the Museum. Organizing key meetings on behalf of the Senior Leadership Team (this will include Finance, Ops, Collections and Learning) will be a key part of the role. Excellent communication skills are required as this role will involve liaising with a wide range of
internal and external stakeholders. You will assist with social media and general comms as the Museum’s digital presence continues to develop.
From time to time, you may be asked to provide research and presentations for meetings. In consultation with the Finance Director and Head of Operations, you will be responsible for the smooth running of the day-to-day logistics of Museum activities.
The client requests no contact from agencies or media sales.
Job Title: Food Education Network Director
Position Type: Paid/Part time
Reports to: Food Education Network Steering Group
Salary: £44,000 FTE equating to £26,400 pro rated
Location: School Food Matters, London TW9 2RD (minimum one day a week in office)
Working Hours: Three days per week
Holiday: 19 days including bank holidays that fall on working days
Pension: School Food Matters matches pension contributions at 7% of pensionable earnings
Contract: Fixed term for one year to be extended with successful fundraising
Background
The Food Education Network (FEN) began in 2020 as a coalition of organisations passionate about improving food education in schools and other settings to influence recommendations for the National Food Strategy.
School Food Matters is now looking for an experienced and passionate leader with skills in advocacy and communications to lead the future development of the Food Education Network and its next stage of influencing government policy around food education from early years into the secondary phase.
Main Responsibilities
The Director will build on the foundations already laid to establish the Food Education Network as a new member organisation to bring the sector together. This role will involve building close relationships with a wide range of external partners to ensure the Network is a credible voice on food education policy and is campaigning with its members to make change happen. The role will be split between governance of the network (40%) and influencing government policy (60%).
Principle Duties:
· Define and clearly present the top policy priorities around food education and take these to politicians, the media and wider world
· Build close relationships with key decision-makers to influence food education policy
· Raise awareness of food education within the educational community
· Support the steering committee to raise funds
· Grow and solidify the Food Education Network, setting out a one-year plan with clear objectives, purpose, operations and governance
· Continue to build the membership of the Network, reaching out to organisations in the food education sector who can help add to the Network’s voice and evidence
Ideal Candidate
· Can work confidently in a start-up role to grow an organisation almost from scratch
· Solid understanding of public affairs, policymaking, and communications
· Significant experience of working in advocacy at a senior level
· Proven ability to effectively influence a range of political stakeholders and communicate complex policy positions verbally and in writing
· Ability to bring together a range of stakeholders behind a shared strategy, matrix managing multi-disciplinary teams across organisations and managing differences of position and views
· Comfortable with managing multiple workstream, rapidly assessing the changing political environment and adapting strategies accordingly
· Genuine interest in championing food education.
The client requests no contact from agencies or media sales.
Supporter Acquisition Lead
Ref: REQ004396
£50,133 a year
London, E15 2GW/Hybrid Working
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable. For more information please visit our website.
We are looking for a Supporter Acquisition Lead to join the mass fundraising and engagement team at Scope.
In this pivotal role, you will be responsible for leading the development and delivery of innovative, inclusive, and data-driven acquisition campaigns.
You’ll be responsible for ensuring we recruit up to 25,000 new supporters annually through a wide range of channels including, face to face, digital, telemarketing and payroll giving, across both cause and lottery programmes.
The role
As the Supporter Acquisition Lead, you’ll lead a team of three to ensure we’re recruiting quality long term supporters, whilst diversifying our acquisition programme.
Your role will consist of:
· Developing and implementing Scope’s Individual Giving acquisition strategy to drive long-term income growth.
· Leading innovation through a test-and-learn approach across products and channels.
· Leading and developing a high-performing acquisition team.
· Overseeing the planning and execution of multi-channel acquisition campaigns.
· Managing complex budgets and reforecast monthly against targets.
About you
We’re looking for a passionate and experienced fundraising leader, with experience in developing and building successful acquisition teams and programmes.
· Proven track record in supporter acquisition, with at least 5 years of experience in a similar role.
· In-depth understanding of fundraising and supporter acquisition strategies, techniques, and best practices.
· Experience in developing and managing complex budgets including financial modelling and reforecasts, and delivering against agreed budgets.
· Demonstrated leadership abilities, including experience in managing and motivating a team.
· Ability to analyse data and trends to inform fundraising strategies and decisions.
· Experience in building relationships with and managing multiple stakeholders.
· In depth knowledge of fundraising and marketing compliance and regulations within the UK.
· Experience in managing external agencies and working with internal creative teams.
Please give examples in your application to show how you have these skills.
We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
If you require adjustments through your journey with us, please email us via our website.
Find out more about asking for adjustments at interview.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus bank holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
How to apply
To apply please visit our website via the link and apply online:
Application closing date: 10/08/2025
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Training Lead - Projects & DFTP (Digital First Transformation Programme) will design, develop and deliver training strategies and plans that successfully support and empower stakeholders to adopt new systems, products, processes and ways of working that align to the MHFA England strategy. The postholder will provide business partnering support to all directorates, working with directors, strategic leads, business SMEs and external stakeholders to identify training needs that will lead to high levels of change readiness and adoption. The central focus will be the implementation of MHFA England’s Digital First Transformation Programme.
The role will be involved in producing and analysing data to inform and feed into the People team strategy, especially for the first three months. Working closely with the Head of People, Wellbeing & Equity and the wider People team and covering for each other as needed, this role will lead on allocated projects pertaining to organisational and individual learning. The role holder will work with the internal stakeholders on developing and delivering interventions to improve communication with, and engagement of, staff and support wellbeing of colleagues. Equity will be embedded in all aspects of the work of the People team to foster an inclusive environment for everyone in the MHFA England community.
Please refer to the Job Description for full details of the role.
About MHFA England
MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to create a nation where everyone's mental health matters by creating mentally healthy workplaces where people, communities, and businesses thrive.
Looking after you
Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.
Our vision is to create a nation where everyone's mental health matters.
The client requests no contact from agencies or media sales.
Purpose of the job
We are seeking a dynamic and experienced Learning and Development Specialist to lead the content design, development, and facilitation of our innovative cross sector leadership development initiative, the Joined Up Institute, which seeks to strengthen services and improve outcomes for young people. This role plays a key part in embedding high-quality, evidence-informed learning opportunities across the youth and allied sectors, ensuring continuous professional development that is relevant, inclusive, and impactful. Learning from the Joined Up Institute will play an important role in helping us strengthen our own practices in terms of systems impact.
You will be a skilled learning and facilitation specialist, with a passion for community building and power sharing with young people. You will bring expertise in adult learning theory, blended learning approaches, and stakeholder engagement, as well as a commitment to quality and innovation.
Key Responsibilities
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Complex Learning Delivery
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Content Development
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High Quality Facilitation and Community Building
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Internal Learning and Development Capacity Building
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Learning and Stakeholder Engagement and Support
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Quality Assurance
Experience we're after
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Demonstrable experience in developing and delivering high quality learning for professional development and community-building initiatives.
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Expertise in adult learning theory and learning design methodologies.
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Proven ability to develop and facilitate high-quality learning content, both online and in-person.
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Strong understanding and practical experience of power-sharing approaches with young people and inclusive and equitable practice.
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Expert facilitation skills, including with large cohorts of up to 300 participants, with the ability to train and support others to develop their facilitation practice.
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Experience designing and delivering blended learning programmes.
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Experience identifying and embedded learning from place-based initiatives into wider organisational practices.
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Knowledge of quality assurance frameworks in the context of learning and development.
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Strong event planning, project and budget management skills.
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Excellent partnership-building and stakeholder engagement skills.
Why work at UK Youth?
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We have influence as a sector-supporting infrastructure body, a direct delivery partner and a campaigner for social change. As outlined in our 2025 #unlockingyouthwork strategy, we believe youth work is a catalyst for change that young people need now more than ever. We play a unique role in addressing; the lack of investment into the youth sector, the lack of cross-sector understanding of how youth work makes a difference and the limited opportunities to embed effective solutions.
We are building a movement of change; galvanising likeminded individuals, organisations, government, and businesses from all sectors, to work together and deliver system change for all young people. Together we will create a society that understands, champions, and delivers effective youth work for all.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: Monday 4th August 2025 at 09:00 (9am)
Provisional Interview Dates: 13th/14th August 2025
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.

Job Purpose: To coordinate and deliver an exciting range of Short Breaks activity clubs for children
Salary Range: £29,974 - £34,278
Hours of work:35
Working Pattern:
Term time hours: Tuesday/Wednesday – Saturday/Sunday 09:00 – 17:00 on a rota basis with one weekend day each week (max 35 weeks)
School holidays hours: Monday – Friday 09:00 – 17:00 (min 17 weeks)
With flexibility to meet service requirements
Employment type: Full-time
Contract Type: Permanent
Location: YMCA Sovereign Centre, Slipshatch Road, Reigate, RH2 8HA (with occasional operation need to lead sessions in other areas such as Epsom, Leatherhead or West Sussex) Reigate
Annual leave:Starting allowance – 33 days, inclusive of eight UK Bank Holidays. Please note that school holidays are key delivery periods and annual leave is not usually agreed during these periods.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking availableat all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Closing Date for Applications: Wednesday 6th August 2025
Interviews to be held: Week commencing 11th August 2025(s)
Proposed Start Date: 1st September 2025
Main Responsibilities:
- Plan and deliver a structured programme of enjoyable, recreational, high-quality activities to meet the needs of children and young people with additional needs and disabilities who attend Short Breaks clubs.
- To coordinate and take responsibility for the planning, allocation of places, and sufficient staffing to ensure safe delivery of Short Breaks clubs.
- To assist in the recruitment, training and ongoing development of the Disability staff team.
- Leadership and Line Management of a team of Play/Youth Workers and volunteers.
- Have responsibility for processing new referrals, initial assessments, individual care plans and any associated risk assessments or specialist plans to ensure we meet individual needs.
- To be the lead practitioner providing the staff team with advice, coaching and on-site management of club structure.
- To develop strategies and behavioural support plans for young people attending activities and access YMCA Disability Services.
- To be aware of Ofsted requirements and ensure Short Breaks clubs for children are compliant, with ongoing monitoring.
- Maintain and monitor agreed attendance levels and activity budget.
- To promote clubs and share stories via social media. Manage cohort numbers and waiting lists efficiently.
- Lead in Administering medication, PEG feeds and undertaking movement and handling for children and young people with complex health needs. Undergo relevant training and transfer this knowledge onto the staff team.
- Work closely with individual children and young people and their families to identify a range of social, recreational and leisure activities to meet the needs of young people and children.
- Ensure that all young people are made to feel valued and enabled to develop and improve self-esteem, life skills, self-confidence and positive experiences
- To gain young people’s feedback, capturing their voice in shaping and evaluating future club sessions.
- Work closely as part of the delivery team, initiate programmed activities, alongside additional opportunities locally.
- To be responsible for the Health and Safety of children, young people and staff, above all, ensuring that Safeguarding Children and Safeguarding Adults at Risk policies are adhered to.
- Managing the venue, ensuring all risk assessments are completed in line with our policies to ensure the environment is safe, secure and suitable for staff, CYP and our service delivery.
- Provide information, guidance and advice for parent/carers about local services for young people and families.
- Attend and participate in relevant internal/external meetings and forums related to the CYP services activities.
- To provide operational Coordinator or Leader cover for other Disability Services or locations as required.
- Design and deliver training sessions to CYP staff.
- To undertake the role of Duty Officer at the Sovereign Centre, at times to be agreed with Disability Services Manager.
- Undertake any other duties and responsibilities reasonably requested by the Disability Services ManagerTop of Form.
The client requests no contact from agencies or media sales.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
About the team
The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 16 staff. Impetus has an annual income of £10 million, which we are looking to grow to £12–£14 million within the next few years. The team is led by the Director of Philanthropy and Partnerships.
The Philanthropy Team works with major donors, corporates and grant-making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also delivers a high-quality engagement programme of volunteering and pro bono support for Impetus’s corporate partners.
In addition to our direct grants, we have several themed funds that support specific areas of our work, currently Connect and Engage, with plans to launch Skills and Attainment. An important part of this role is working closely with the Investment team to shape compelling cases for each fund, and with the Philanthropy team to connect them with the most suitable donors.
Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team, we also seek to influence decision makers to design and implement evidence-led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.
About this role
This is an exciting opportunity to join our dynamic Philanthropy Team as an interim Events Officer. The successful candidate will be a highly organised individual who has a positive, can-do attitude, who enjoys working independently and as part of a team.
Impetus has a successful annual programme of fundraising and cultivation events including the Transforming Lives Dinner, the Impetus Triathlon and Impetus Future Party. We are looking for an Events Officer to support our programme of events, while also working creatively to innovate and improve our practices.
Reporting to the Head of Events, the Events Officer is an integral part of the Impetus team, supporting our calendar of fundraising and engagement events.
The Events Officer will be involved in all aspects of events management such liaising with venues and suppliers (catering, production, design), working with sponsors, event marketing, guest management and finance tracking. This is a role that will allow the postholder to take a high level of ownership for the sections assigned to them.
You will join a small, passionate and hardworking Philanthropy team.
As part of the role, you will be required to attend in person meetings and our key fundraising events. Currently scheduled are:
- Impetus Triathlon, 13th September (if in post)
- Transforming Lives Dinner, 19th November
- Impetus Futures Summer Party, TBC June 2026
Key responsibilities
Event Delivery
- Work with the Head of Events and Events Manager on all Impetus’s major fundraising events, including the Transforming Lives Dinner, the Impetus Triathlon and the Impetus Futures Summer Party.
- Support our calendar of cultivation events such as the Pro Bono Breakfast and Philanthropy Breakfasts.
- Support research and planning of the annual events programme in line with the wider organisational strategy and objectives.
- Assist the Head of Events with on-site event management for all Impetus events.
- Source auction and raffle prizes, management of auction software and fulfilment of prizes.
Event Administration
- Manage the administration of all events, including invitation lists, invoices and general enquiries, working with the Head of Events to improve processes
- Responsible for managing all guest RSVPs across events, keeping guestlists up to date and accurately tracking responses on our CRM system
- Organise all administration resources for events, including name badges, delegate lists and signage
- Support the creation of post event reports, analysing data from each event and trends across previous years for the Philanthropy Team and wider organisation
- Supporting with invoicing, accounting, expenditures and financial reconciliation and assist with monthly reporting on income to Finance
- Proactively use our CRM system to manage event data
- Support on supplier and sponsor relationships
Team Support
- Manage all incoming enquiries for the Events Team via a shared inbox
- Fully comply with all of the organisation’s employment and other policies and procedures
- Provide general support to the Philanthropy Team where required, and work collaboratively with colleagues across the organisation
- Assist with project management, design, and production of all event communications, social media posts and collateral alongside the Communications Team
- Work closely with the Communications Team to manage events pages on the Impetus website
Person specification
Essential:
- Experience of working in a similar events role.
- Excellent project management experience.
- Exceptional organisational skills with the ability to prioritise busy workload.
- Ability to work independently or as part of a team.
- Practical approach to problem solving.
- Ability to be creative and use initiative.
- Meticulous attention to detail.
- Excellent written and verbal communication skills.
- Experience managing volunteers at events.
- Negotiation skills and experience working with suppliers.
- Experience using a variety of communications tools including e-newsletters and social media.
- Excellent IT skills including PowerPoint, Word and Excel.
- Understanding of databases, to include data entry and reporting (knowledge of Salesforce desirable).
- A commitment to Impetus’ mission and to equality, diversity and inclusion.
Desirable
- Experience of working for a charity on challenge and/or fundraising events
- Knowledge of the youth sector
- Knowledge of corporate fundraising
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
How to apply
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 9am Monday 11th August 2025.
Interviews
Interviews will take place: Monday 18th August 2025.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.


South East Coast*
£66,245 per annum
Full time, 35 hours per week
Permanent contract
*Home based role and living within the relevant region or close enough proximity to be able to travel and meet the requirements of this role’ (subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps and a dedicated space to work from)
Employees are still expected to attend the office for in-person meetings when required for their role and the organisation.
An opportunity has arisen for an enthusiastic and dedicated individual to join the Employee Relations and Union Services in the CSP as a full time Senior Negotiating Officer (SNO) for the South East Coast. This is a challenging, but very enjoyable role which will see you:
- Supporting, advising and training the network of stewards, safety representatives and equality representatives in the South East Coastal region.
- Advising and supporting stewards to manage their own casework, whilst managing your own caseload of employment relations issues, including but not limited to dicisplinaries, grievances, sickness absence, HCPC and legal cases.
- Attending and representing the CSP at strategic regional forums such as regional Social Partnership Forums and Integrated Care Boards/Integrated Care Systems.
You will be working in a wider team of Senior Negotiating Officers and organisers, whilst also working in a cross directorate fashion to deliver on the local priorities for members.
We are looking for an individual with significant experience and a background in the trade union movement. They should be dedicated to achieving the best outcomes for members and to building the membership and activism levels in the CSP.
You will have excellent written and verbal communication skills with an ability to problem solve. You will also have experience in advocacy and representing members and have a thorough understanding of the current issues facing CSP members. You will also be expected to be able to display excellent trade union knowledge.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.
Closing date: 10am, 12 August 2025.
Interview date: Wednesday 20 August 2025, in person at the CSP London office.
If you require any adjustments during the application stage, please email the Human Resources team at Head Office.
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages.
NO AGENCIES
Job description
We’re looking for an enthusiastic Communications and Events Coordinator lead the development and delivery of Khulisa’s communications strategy and key campaigns, designed to engage our supporters, stakeholders, and the wider UK public.
About Khulisa:
Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime.
Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we also work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.
About the role:
This role will be a key part of helping to raise awareness of Khulisa’s mission and the issues we address, strengthening support for our programmes. The postholders will also take ownership of planning and delivering all Khulisa events, ensuring they are impactful and well-executed.
- Develop and deliver Khulisa’s Communications and Branding Strategy in line with the strategic plan.
- Lead public engagement campaigns to raise awareness, promote youth voice, and drive participation.
- Plan and manage events, including fundraising and challenge events, from concept to delivery.
- Create and manage digital content across social media, website, newsletters, and other channels.
- Recruit and supervise volunteers to support communications and event-related activities.
For a full list of duties and responsibilities, please see the attached job description below.
The post holder will be required to work from home permanently but be willing and able to easily travel to various locations across the London and the North West as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.
What we're looking for:
1. Abilities/Experiences
- Experience in digital campaigning and digital content creation.
- Experience of planning and delivering events, including fundraising events, liaising with partners, suppliers and colleagues.
- Excellent written, copywriting and editing skills and proven ability to communicate campaigning messages in a compelling, succinct and engaging way.
- Experience creating digital content for a variety of audiences, including experience of using a range of digital software and tools, and knowledge of message testing and optimisation.
- Experience in designing popular, results-oriented and successful campaigns.
- Ability to use design software (such as InDesign, Canva, Photoshop and Illustrator).
- Experience working within a close-knit team in a busy and fast paced working environment.
- Demonstrable ability to plan and prioritise own workload with minimum supervision.
- Ability to buy strongly into strategic objectives and reflect passion for Khulisa’s work with and for young people.
- Experience of using Salesforce or similar CRM system as well as all-in-one marketing platform such as
- Mailchimp to deliver effective long-term public engagement.
- Willingness to work occasional evenings and weekends when required.
2. Qualifications
- Relevant qualification in Project Management, Events Management or Communications, or equivalent years of experience.
3. Knowledge/Skills
- Knowledge of relevant software and digital tools to deliver effective long-term public engagement and digital fundraising campaigns.
- Strong knowledge of WordPress or similar website builder.
- Knowledge of best practice in digital fundraising.
Diversity, Equity and Inclusion: We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.
APPLICATION DEADLINE: FRIDAY 8TH AUGUST AT 12 NOON
To apply, please submit a CV and Covering Letter, both of which should be no more than two pages, outlining how your skills and experience meet the requirements for the role as laid out in the Job Description.
We advise candidates to review the attached Job Description prior to applying, to see if this role and organisation is a good fit for you.
The client requests no contact from agencies or media sales.
Ready to join a dynamic team where social workers, therapists, and case managers collaborate to create a brighter future for children and families?
Does making a lasting difference in the lives of children through adoption and therapy inspire you?
See yourself playing a crucial role in helping families navigate their adoption journey?
Do you want to work in a fast-paced environment where supporting a client-centred approach is paramount?
Are you a lifelong learner who thrives in a dynamic environment with opportunities for continuous growth?
Look no further!
Family Futures is actively seeking an Assessment & Therapy Service Coordinator who aligns with our ethos and ambition to provide high quality therapeutic support for children who have experienced developmental trauma and have attachment difficulties.
About Family Futures
Family Futures is a not for profit, independent adoption agency and therapy centre in London, rated ‘Outstanding’ by Ofsted in 2022 for the fourth consecutive time. We have a reputation for innovation and offer a high-quality service - an integrated multi-disciplinary, assessment, treatment and family-finding service for children who are traumatised or have attachment difficulties.
We also have our Wellbeing Hub which offers evidence-based, one-to-one therapy for children, young people, and families to improve their mental health, relationships, physical health, and engagement at school. New members of the team will be involved in contributing to the development and delivery of this service.
The role
You will be part of a small team that works collaboratively towards making a huge impact on the lives of the children and families we work with. We look for people who want to be part of a service that is innovative, creative and constantly striving to do better.
We are seeking a highly organised and proactive Administrative Coordinator to support our Assessment and Therapy Service. This vital role ensures smooth operations by managing scheduling, case tracking, document management, and communication with families and professionals. You will be a key point of contact for up to 30 active cases and work closely with internal teams and external agencies to facilitate high-quality service delivery.
You will be involved in the development of the service and your views, and insights are encouraged.
· Schedule and coordinate internal meetings and therapy consultations
· Provide administrative support for allocated assessment and therapy cases
· Maintain and update electronic records (Charms, SharePoint)
· Proofread, format, and distribute clinical reports and correspondence
· Liaise with families, therapists, Local Authorities, and partner agencies
· Assist with service costing, funding proposals, and contract tracking
· Assist in service evaluations, complaints management, and internal reporting
You will have regular informal guidance and formal supervision on a monthly basis. You will be part of the wider service of Family Futures and attend monthly Team Days to learn, share and develop the service and your practice.
We are looking for an individual who is:
- Motivated to work with families and derive satisfaction from seeing the development of adopters
- Not fazed by complex needs, challenges, and adversity
- Embraces a parent-positive and child friendly approach
- Able to work in a small team and be a team player
- Wants to develop their knowledge base and interest in multi-disciplinary working through a therapeutic lens.
- Thrives in a collaborative and integrated team environment.
What we offer
Benefits of joining Family Futures
· High-quality supervision and professional development training.
· We run regular Learning Forums to support and learn from each other
· An empowering and encouraging environment
· A nurturing environment for staff to work, including a weekly self-care session.
We believe that embracing different perspectives enriches our agency's culture and strengthens our ability to serve the children and families we work with. Therefore, we welcome applications from candidates from a wide range of lived experience and are actively recruiting people from the global majority. By ‘global majority’, we mean Black African, Black Caribbean, Asian and dual heritage communities.
We are an equal opportunities employer and committed to creating an inclusive and diverse workforce. We encourage applications from suitably qualified applicants regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Family Futures is committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. The organisation follows safer recruitment practices to protect children and adults at risk of harm and will require the successful applicant to undertake an enhanced DBS disclosure.
Family Futures is a menopause friendly employer.
Please contact us to request an application pack. The deadline for applications is Friday 1st August 2025 with interviews taking place on the 5th August. 2025.
Salary: £ Salary: £26,000 - £28,500 per annum
This is a full-time permanent position – 37.5 hours per week
The client requests no contact from agencies or media sales.
Employment Advisor
Ref: REQ004337
£28,911 a year
Ideally located close to Manchester, Leeds or London
Full time, 35 hours a week
Closing the Disability Employment Gap. At Scope, we know that disabled people who want to work can not only get a job, but they can stay in and progress in work. This is one of our goals under our strategy An Equal Future. To support this, we are recruiting 3 Advisers (2 permanent and 1 fixed term until March 2026).
Do you want to help people achieve their employment goals in a flexible, impactful way? Then this is a rewarding opportunity for an Adviser who is passionate about equality.
We are looking for Advisers (Employment) to join our team at Scope. You will work with customers to help them achieve their goals. We will celebrate every success along the way. We promote an inclusive culture where you can develop within your role.
If you thrive on making real change and value diversity, this is your opportunity to join us. Help us build an equal future - one customer, one job, one success story at a time.
Location: Based in one of our offices within Manchester, Leeds or Here East (East London). Hybrid working dependant on our customers’ needs.
There are 3 positions available - 2 permanent and 1 fixed term until March 2026.
About the role
You will be an experienced Adviser looking for a new challenge. You will empower disabled people to move into a job through our national Support to Work service. As part of this service, you may also support a caseload of customers to stay in work.
In these dynamic, hybrid roles, you will:
· Deliver one-to-one personalised advice, both online and in person
· Support customers with job searching, CV writing, application support and interview preparation
· Plan and deliver group employability workshops and training sessions
· Work with customers to identify their skills, strengths and career aspirations
· Help break down barriers to employment and build confidence
· Maintain accurate records and track progress to outcomes
· Deliver service KPIs to ensure the continued success of the service.
About you
You will have:
· Experience delivering employment support, advice or coaching
· Strong facilitation skills and confidence in delivering group sessions
· Knowledge of the barriers disabled people face in the labour market
· Excellent communication skills and a supportive, person-centred approach
· The ability to manage a busy caseload and adapt to changing needs
· A commitment to empowering disabled people
· Then come and join a team where your expertise and compassion make a difference
Based in one of our offices, you can work from home at times depending on customer need.
About Support to Work
Support to Work is a free service helping disabled people aged 16+ . Our Advisers provide personalised support to help customers develop their skills, confidence and employment opportunities.
This is your opportunity to support driving real change community by community.
Please make sure you explain in your application, with examples, how you can meet these important skills.
For more information about the role’s responsibilities, and the skills and experience required please use this Link to full job description.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us via our website. You can find out more about interview adjustments on the Scope website.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 35 days annual leave
· flexible working (where we can)
· company pension
· excellent training and career development
· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable. For more information please visit our website.
How to apply
Click the apply button and apply online via our website
Please note that successful candidates will be subject to an enhanced DBS check.
Closing date for applications: 11:59pm GMT, Tuesday 5 August 2025.
South Bank Students Union is a non-for-profit organisation, which champions social mobility through education and has a vision to disrupt the cycle of inequality in higher education.
We are looking for a Student Voice Coordinator to join our new team as we embark on a five-year strategy to transform the way we engage and support students to help them reach their full potential.
Nowhere is inequality in our education system more recognisable than in higher education, where those from the most privileged backgrounds still have the most equity and most chances to achieve and succeed.
South Bank students have high expectations and ambitions for themselves but lead complex lives where they are faced with the pressures of trying to balance their studies with work and juggling their lives at home. In fact, many don't identify primarily as students, but instead as carers, nurses, engineers, parents, designers, workers, entrepreneurs, apprentices, last chance learners and Londoners.
At South Bank Students' Union we believe that a student's background and life circumstances should not put them at an educational disadvantage, and all students deserve a high-quality University experience and the chance to graduate equipped with the tools to succeed in life - this role is at the heart of this work.
Alongside our current Student Voice Coordinator, the person in this role will be responsible for delivering the Union’s key Student Voice programmes which include: our course rep scheme; student issues tracking; focus groups and officer insight campaigns. They will also provide support for student leaders. This includes supporting the effective election, induction and ongoing development of the Union’s President, Lead Representatives and democratic processes.
We are looking for someone who can truly understand the lived experiences of those who have faced societal barriers to participation, and who is motivated by delivering work which aims to challenge and remove these norms.
Commitment to Equality, Diversity & Inclusion
SBSU’s simple vision of disrupting inequality is the heartbeat of the organisation and it is this which steers its decisions, practice, and priorities. It unifies our services, and it drives our staff to remove societal barriers so that all people can achieve their full potential.
SBSU believes that in order to truly disrupt inequality for its members, it must also strive to do this for its workforce – in short, staff must experience it in order to deliver it!
Our Union benefits enormously from having a team of staff with a range of diverse lived experiences. We understand that some life circumstances might be more complex, and that some will have had to overcome more barriers. We value the unique perspectives that are formed by an individual’s background and believe that ‘bringing your whole self to work’ is essential for informed decision making and collaboration and paves the way for high performance so we welcome applications from all, especially if your background and circumstances are traditionally under-represented in the workplace.
Further Information
To find out more information about South Bank Students Union and the role, including the job description and person specification, you can download the recruitment pack below. You can also download our five-year strategy below to help you understand more about our vision for SBSU.
Process
To apply, you will need to:
- submit a copy of your CV
- submit a supporting statement (a maximum of two sides of A4) that details your interest in, and suitability for the role in PDF format.
- answer some questions relating to your eligibility for employment.
- provide some details about your individual identity (not mandatory)
Candidates will be shortlisted based on how well their application demonstrates they meet the criteria in the job description and person specification. Your CV will provide information on your education and work experience, however, your supporting statement is your chance to show why you are right for the role and an opportunity to stand out from others. It should provide clear and relevant examples of how you have met the key criteria, and the successes you have had in your previous roles. An application which does not provide this detail is unlikely to make it through to an interview so please take the time to make sure you have given this full consideration.
The job description and person specification can be found in the recruitment pack which can be downloaded below.
Applications should be submitted electronically via the link above. The closing date for applications is 23:59pm on Sunday 3 August 2025. Interviews for this role are likely to take place week commencing 18 August.
Shortlisted candidates will receive an invitation to an interview, with a panel of SU staff and elected officers and may also include some written and / or scenario-based tasks.
The students’ union is unable to offer feedback to non shortlisted candidates; however, every applicant will be informed of the outcome of their application.
Accessibility
We encourage applications from candidates from a broad range of backgrounds and life circumstances and want to make sure that this recruitment process is accessible to all. We also recognise that this recruitment process, and the opportunity to join the organisation, is taking place during a period of major instability and uncertainty in the wider world, so should you require support related to this process or attending a digital interview, please let us know at any point during the process.
The client requests no contact from agencies or media sales.
Why work for us?
This role is dynamic and challenging, offering a chance to leverage your technical expertise in a way that makes a real difference. You'll be at the forefront of our IT ServiceDesk, ensuring seamless and efficient use of O365 across the organization.
It’s an excellent move for your career development. You’ll have the opportunity to work with a diverse team, solve complex problems, and contribute to impactful projects. The role is crucial for our mission, as your work will directly support our efforts to tackle global poverty and social injustice. Your contributions will help ensure that our systems are robust, our staff empowered, and our operations running smoothly.
If you’re passionate about technology and looking to take your career to the next level while making a meaningful impact, this is the role for you!
At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.
About you
The candidate should possess a strong technical background with extensive hands-on experience in managing and supporting Office 365 environments. They should be proficient in troubleshooting and resolving issues related to Office 365 applications, including Exchange, SharePoint, Active Directory, Teams and the use of an IT Ticketing System. Additionally, familiarity with hardware support and the ability to manage and maintain Windows operating systems is crucial.
We are also looking for someone with excellent communication skills, both written and verbal, as they will need to interact with various stakeholders and provide clear, concise support. A proactive approach to problem-solving and the ability to work independently and as part of a team are also essential qualities for this role.
By focusing on these key attributes, we can ensure that we find the right individual who will thrive in this position and contribute positively to our team.
About the role
The role will work with the business, senior management, peers and vendors to support O365 applications, knowledge management using the SharePoint platform and general support in the full range of IT computer problems and queries, install and configure computer systems, diagnose hardware/software faults and solve technical application problems, either in person or via remote connections.
It is therefore essential that applicant is aware this role requires wide range of O365, systems and network skill set to deliver a first-class support service and ensure IT Support runs within agreed SLA’s.
The main areas of responsibility will be:
· O365 Apps
· SharePoint and Teams administration and support
· Azure and Active Directory maintenance
· Service Desk and General IT support
· Cyber awareness and action
· Documentation and Governance
· Automated deployment of software applications, security patch management and end-point
configuration.
· Business system implementations
About CARE
CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places. We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.
Safeguarding
CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.
Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:
- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
- appropriate criminal record checks (including a Bridger check, link here).
By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.
Equality and Diversity
We are committed to Equality and value Diversity.
We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to our HR team. We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.
Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK
Closing date: 22/08/2025
Interview date: 01/09/2025