Membership Renewals Manager Jobs
SOCIAL WORKER (CARITAS SCHOOLS’ SERVICE)
5 days per week, term time only (39 working weeks, 13 non-working weeks)
Point 19-26, Qualification Bar at Point 24
£30,529 - £36,072 (pro rata for term time) Actual £26,091 - £30,828
Plus Essential Car Allowance
Fixed Term Contract for 12 months (Maternity Cover)
SCHOOLS BASED ACROSS BURNLEY & SALFORD
We require a Social Worker to provide high quality social work in our schools across the Diocese of Salford according to each school’s formal agreement.
You will work directly with children and young people, their parents, carers and schools in order to further the child’s welfare and provide the interventions necessary to enable them to use their learning opportunities to the full. You must be able to provide a non-judgemental, caring and confidential environment throughout this work to ensure the issues are addressed in an appropriate manner for all those involved.
To apply you will have experience of working with children and families and experience of direct work with children which includes supporting school staff with safeguarding. You must have competent IT skills which includes providing regular reports to the individual schools and Caritas and feedback to school staff as required. You must be able to maintain appropriate resources, databases and case files as well as maintain efficient and comprehensive referral and recording systems.
Registered social worker status with Social Work England (SWE) is essential and the salary includes accrued annual leave.
This role is due to commence in September 2024.
If this sounds like the next step you are looking for and you would like to work for an organisation passionate about transforming lives, we would love to hear from you!
Closing date: Monday, 3 June 2024
Interview: Friday, 14 June 2024
Caritas follows Safer Recruitment practices, and this post is subject to an Enhanced Disclosure & Barring Service check. It is also a requirement of the post that you must hold a full UK Driving Licence, with the use of a car insured for business purposes as this role involves working in the schools as required.
Caritas Diocese of Salford is an equal opportunities employer
Registered Charity Number: 1125808
Please note we do not accept applications via agencies or CVs
The client requests no contact from agencies or media sales.
Join the award-winning Independent Society of Musicians
Central London – Assistant to the Senior Leadership Team
Part Time (28 hours per week) and Permanent – Circa £38K - £40K pro rata
The award-winning ISM is the dynamic, change making professional membership body for musicians. With a current membership of over 11,000, the ISM is known for its campaigning work as well as services to musicians ranging from legal support and representation to counselling and professional development.
The ISM is now looking for an Assistant to the SLT who will carry out a broad range of duties, from working with the CEO on external affairs and diary management through to being involved in all aspects of Board meetings and looking after the ISM’s offices. You will be comfortable working at a senior level liaising with a wide range of people from Board members to politicians and have excellent interpersonal skills and great attention to detail. You will be proactive, a great problem solver, trustworthy and committed.
You will be joining a professional staff team who are based in Bayswater, London. The role is for 28 hours per week and we envisage that you will work four days per week, three of which will be in the office.
For a full job description for this role please see the attached specification.
To apply please send your full CV and covering letter saying why you are the right person for the job via the link on our website.
Closing date is Monday 13 May at 9.30. Interviews will take place face to face and applications generated by Ai will not be considered.
The client requests no contact from agencies or media sales.
ABOUT BOND
Bond is the UK network for organisations working in international development. We unite and support a diverse network of over 400 civil society organisations to help eradicate global poverty, inequality and injustice. We strengthen and champion the sector to make international development more efficient and effective. We work to influence governments and policy-makers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships.
MAIN PURPOSE OF THE JOB
The primary focus of this external-facing role is to ensure that Bond’s member organisations are deeply engaged across a wide-range of Bond services and activities.
Using an account management approach, you will thrive on seeking out, building and nurturing relationships with key job roles at every level within our member organisations, offering them regular support and advice on how to get the most out of their membership of Bond.
As the first point of contact for Bond members, you will deliver outstanding customer service with a warm, helpful, and confident demeanour, lead meetings with members to understand their needs and identify engagement opportunities, and introduce members to Bond colleagues when appropriate. A firm grasp of the Member Value Proposition is essential, as is the ability to confidently and enthusiastically speak to all aspects of it when interacting with members.
Working alongside the membership and marketing manager, you will help to develop and implement strategies to retain existing members, using data (in Salesforce, our CRM) to inform and tailor our approach including identifying members with low activity or gaps in engagement. You will gather feedback and intel from members through surveys and other mechanisms so that we better understand how and why they value Bond and to identify potential new initiatives and services they may find useful. One of your responsibilities is member renewals (which is integrated with Salesforce), in which you will work with the Salesforce Adviser to ensure that the process is optimised and efficient. You will also regularly compose member emails and newsletters and contribute to Bond reporting and Board papers.
While the role sits in the Communications and Member Services team, it is integral across the organisation. You will regularly meet and collaborate with colleagues across our policy and advocacy, sector transformation and senior leadership teams to possess a thorough understanding their work and the value-add it provides to members. Likewise, your deep comprehension of what members need from Bond will input into Bond’s strategy and membership offer.
MAIN RESPONSIBILITIES
Member engagement and account management
- Create and implement effective strategies to engage members and keep them involved and interested in Bond’s activities and initiatives.
- Build and nurture relationships with key member audiences to better understand their needs and requirements of Bond and clearly articulate the member value proposition.
- Regularly meet members (predominantly online, but also in person) to discuss their membership and engagement opportunities.
- Ensure the contact data we hold on key member contacts is accurate.
- Coordinate the member renewals process including the communications schedule, automated reminders, reviewing fees and raising invoices.
- Work alongside the membership and marketing manager, Director of CMT and colleagues to develop and implement the member retention strategy, audience profiling work and Member Value Proposition.
- Provide regular communications and updates to member contacts using the Campaign Monitor email marketing tool.
- Contribute ideas to the improvement and development of the membership structures and systems.
- Be the first point of contact for membership queries.
Data analysis and insights
- Monitor, analyse and report on membership activity held in our CRM (Salesforce).
- Use data to understand trends and inform member engagement and service delivery.
- Work with colleagues to ensure that engagement information is logged in our CRM in an accurate and timely manner.
- Support the creation and analysis of member insight surveys.
- Work with team members to ensure that data is held in accordance with Bond’s data protection policy.
PERSON SPECIFICATION
Essential
- Demonstrable experience in a membership focused role within a membership organisation or network.
- An innate tendency and proven track record in establishing and nurturing relationships with contacts at all levels within an organisation.
- Ability to think creatively in devising strategies to engage with diverse stakeholders.
- Experience of organising and leading meetings with stakeholders.
- Experience of using data to gain customer/stakeholder insight and inform strategic decision-making.
- Excellent written and verbal communication skills, showing a high level of competence when interacting and communicating with different audiences.
- High IT and internet proficiency, including CRM systems and databases, MS Office, Word, Excel PowerPoint etc
- Ability to manage multiple tasks with competing deadlines across the team.
- Solutions-focused and problem solving “can do” attitude.
- An understanding of and commitment to the values and objectives of Bond.
Desirable
- Experience of processing membership renewals.
- Experience of using integrated CRM and e-marketing systems (ie, Campaign Monitor for Salesforce).
- Experience of sales and marketing.
BENEFITS
Bond offers a competitive salary and benefits package including:
- 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year
- 7% pension contributions (staff pay 3.5%)
- Flexible working hours (Hybrid working – 1 day, minimum in the office per month)
- Staff Development days
- Perk Box access
- Employee Assistance Programme
- WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family)
- Interest-free season ticket loan
HOW TO APPLY
To apply submit your CV and cover letter outlining why you are the right candidate for this role by midnight on Friday 24th May 2024.
Please note that this advert may close early if a large number of applicants are received.
BOND AND EQUAL OPPORTUNITIES
Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the EDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour.
In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way.
The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes.
PRIVACY NOTICE FOR APPLICANTS
Our Privacy notice for applicants can be found by clicking "Apply via Website".
The client requests no contact from agencies or media sales.
Safeguarding Officer
Specific Responsibilities
To provide ongoing strategic development, support and administration for effective safeguarding in RDA by way of:
- developing and delivering the action plan and ongoing objectives from the BEF Audit/ Framework Plan and RDA Safeguarding strategy
- continuous improvement and relevance of all Safeguarding materials and resources, to ensure RDA UK’s Safeguarding policy and statutory obligations and expectations are met, including relevant actions following BEF Safeguarding Action Team (SAT) meetings
- handling communication of Safeguarding reports, concerns and requests for guidance from the RDA UK network
- Safeguarding Case Management support to Membership Services Manager and other RDA UK Safeguarding staff, as appropriate
- working collaboratively with the RDA UK Safeguarding Lead and other relevant RDA UK staff and volunteers to plan, deliver and review projects that improve outcomes for children and adults at risk, within the RDA UK network
- liaising with and advising other members of the RDA UK team and working groups on Safeguarding best practice, policies and requirements, including specific projects or events
- dealing promptly with enquiries received from RDA Groups about policies, procedures and training requirements/ needs and responding to any feedback given
- maintenance of the Safeguarding content on the MyRDA website, to ensure that it is current, clear and relevant
- providing RDA Groups around the UK with guidance, and signposting them to relevant providers of Disclosure Checks; ensuring policies and resources are kept up to date
- coordinating the delivery of regular accredited training courses (both in person and virtual) and training/workshops, in conjunction with regional trainers and relevant external bodies
- developing, maintaining and administering Safeguarding e-learning courses and materials
- provision of accurate data analysis, recommendations, updates and case management report statistics, for RDA UK Board
- acting as Safeguarding Lead at RDA National Championships and other key events, including responsibility for the duty phone
- acting as Safeguarding Lead at RDA National Training Centre
- ensuring related policies are adhered to including Health & Safety, GDPR/ Data Protection, Equality, Diversity & Inclusion etc.
To provide specific Membership Services support and administration, within the Membership Services Team, by way of:
- providing additional support for the Membership Services Team via the main enquiry line
- Supporting with the coordination of the RDA UK Group Annual Return process in conjunction with Communications Team and Membership Services Administrators and providing ongoing related support and guidance to the RDA Groups
- taking the lead on Group Mergers/Closures/Incorporations and providing support and signposting for advice to any new groups in the process of opening, or enquiries from those interested in setting up a new group
- annual membership and insurance payments/renewals process in March/April each year and giving interim support and guidance
- supporting delivery of the Membership Services Survey
- assisting with wider policy review/development and standardisation/tracking, both on an expected annual and as-needed basis during the year
To be pro-active in communicating with RDA groups
- Listen to the achievements and / or concerns of individual groups
- Explain the ways in which National Office can support and enable each group to flourish and meet RDA UK and wider policies and requirements
- Visit groups to build and enhance relationships with RDA volunteers, to celebrate achievements, listen to feedback and encourage good practice
- Seek to promote more widely the best of what is achieved and recognise best practice
General
- To undertake such other duties as the line manager shall from time to time determine
- To be flexible in working from other offices in the UK as required for the effective delivery of the role
- To demonstrate the values and cultural aspirations of RDA in all work that is undertaken
- To ensure due consideration is always given to our charitable aims and objectives and that this is demonstrated in all activities undertaken
- To attend and service the National Championships, providing support leading up to the event as requested, as well as supporting the event itself
Person specification
Essential Criteria
- Proven experience of implementing and delivering safeguarding policies and resources within a comparable environment (e.g. social care, education, youth or community work with young people/adults at risk)
- Proven experience of case management process from initial report/concern to conclusion
- Familiarity with Disclosure Check processes and requirements
- Experience of delivering and implementing safeguarding training and development
- Proven experience of working in a safeguarding advisory capacity. Experience of promoting the welfare of children and adults at risk, and/or holding a recognised Safeguarding qualification e.g. Designated Safeguarding Lead (DSL)
- Able to work independently with confidence
- Able to use initiative without close supervision, and able to effectively and proactively manage own workload
- Able to meet deadlines
- Ability to manage difficult, emotive and complex situations and cases
- Excellent planning and organisational skills
- Positive and calm approach and outlook
- Assertive
- Reliable and trustworthy
- Observes absolute confidentiality at all times
- Commitment to Equality, Diversity and Inclusion
- Desire to continuously improve own knowledge, awareness and training, and to support others in the same
- Excellent listening and empathy skills
- Ability to build trust and to motivate and enthuse others
- Excellent written and verbal communication skills, including a professional telephone manner
- Excellent interpersonal skills
- Ability to establish, sustain and disengage from relationships during case management, as necessary
- Presents and promotes a non-judgmental and ethical approach
- Empathy with aims and values of RDA
- Experience of working with volunteers
Desirable Criteria
- Up to date knowledge of current UK law and legislation regarding safeguarding of children and adults at risk, and related, recognised Safeguarding qualifications
- Good working knowledge of MyConcern case management software or similar
- Good working knowledge of MS SharePoint
- Use of databases
- Customer service experience
- Enjoys building professional relationships
- Some knowledge of equestrian world
- Knowledge of RDA structure
- Safeguarding Officer - Fixed Term Contract - one year
- To provide focused development and ongoing review of the RDA UK Safeguarding Strategy, in liaison with the RDA UK Board and relevant internal and external stakeholders, and to administer the ongoing development and delivery of safeguarding policies, resources and training to support RDA Groups and RDA UK staff in meeting statutory requirements.
Location: RDA National Office (Lowlands Equestrian Centre, Warwickshire)
Contract: Fixed Term Contract, Full time
Salary: £30,000 per annum
Contract: Full time - 37 hours per week
Benefits: Competitive
Closing date: 09-05-2024
REF-213 731
We're looking for someone with experience of verging or similar church support work. Good social skills are essential as is the ability to work as part of a team as well as on your own inititiave. The ability to work closely with and relate well to all Cathedral staff, ministry team, congregation, volunteers, visitors, and members of the general public will also be required.
The two Assistant Vergers and Precinct Officers (AVPOs) carry out a wide range of duties under the direction of the Head Verger and Precinct Manager. Work includes: the careful setting up and delivery of all liturgical matters; ensuring a welcoming, clean, and safe environment for all working in, visiting, or using the Cathedral and Cathedral House and precinct and ensuring the day-to-day smooth running of the Cathedral for all.
Essential experience and skills
- Sympathy with the Christian faith.
- At least one year’s experience as a church or cathedral verger or in a similar role.
- A flexible attitude and willingness to take on a range of duties including practical ‘hands- on’ work.
- Attention to detail and an ability to assess priorities including when under pressure.
- Understanding of liturgy or willingness to learn.
- Ability to be a good team player and work collaboratively with Ministry Team, staff and volunteers.
- Willing to work alone.
- Good administrative and IT skills.
- Good understanding of the importance of security, maintenance and health and safety.
- Good social and communication skills.
- Have an open and welcoming attitude to all including volunteers and members of the general public.
- A trained First Aider (or willing to be trained upon appointment to an appropriate level).·
- Ability to work flexibly over seven days and evenings including holiday periods.
Desirable experience
- A communicant member of the Church of England.
- Previous experience in a liturgical capacity.
- Experience of working in an environment where paid and voluntary staff work side by side.
- Experience of delivering events.
- Experience of caretaking duties.
Personal qualities
- Excellent interpersonal skills, in particular warmth, tact, diplomacy, discretion, and imagination.
- In sympathy with the ethos and aims of the Cathedral as a Christian organisation.
- Highly collaborative.
- Ability to lift and carry furniture, climb stairs, walk, and stand unaided for significant periods of time and work at height.
- Ability to work with senior level colleagues and with the general public.
- Committed to equal opportunities and inclusivity.
- Committed to upholding the highest standards of safeguarding practice.
Benefits of working at Portsmouth Cathedral:
- Generous leave allowance of 27 days (pro rata for part-time posts) plus all public holidays
- Employer pension contributions of 7.5%
- Commitment to professional development and training.
- Cash health plan
Safeguarding. The Cathedral takes the safeguarding of children and vulnerable adults very seriously, and practices Safer Recruitment for all roles (both paid and voluntary), enhanced DBS for specific roles, and face-to-face or online training as required.
Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.
Closing date for applications: 23.00 Monday 6 May 2024
Interviews will be held week commencing 15 May 2024
The client requests no contact from agencies or media sales.
JUSTICE is looking for an outstanding criminal lawyer, for a full-time fixed term 12-month contract, with the possibility of renewal, subject to funding. This provides an exciting opportunity for a practising lawyer with a strong research background or academic lawyers keen to engage in high-level policy and law reform work.
We are looking for a lawyer mainly interested in criminal justice, as well as in cross-cutting issues affecting the functioning of the justice system (current cross-cutting projects include work on the state of the rule of law in the UK and AI, human rights, and the law).
JUSTICE is at the forefront of work promoting access to a fair criminal justice system for all. The successful candidate will be building on our recent work on racial injustice in the youth criminal justice system and post-conviction decision making, including the parole system and administrative decision-making in prisons, as well as our cross-cutting workstream on the state of the rule of law in the UK. They will also be scoping and setting up a new criminal justice project relating to fraud.
We would like to recruit a bright, motivated person who is passionate about criminal justice system reform, and the promotion of access to justice and fair trial. The successful candidate must be able to work independently and as part of a team. With excellent interpersonal skills, they will be able to work closely with JUSTICE members, who include senior figures in the legal profession. The post holder will work with our Interim Legal Director to further develop our criminal justice work stream and assist on system-wide proposals for change. This role is focused primarily on England and Wales, though it will touch on UK wide issues and the Scottish criminal justice system from time-to-time.
The JUSTICE team are currently working in a hybrid manner. Staff members have access to office space in London, however, attendance is currently optional. Our staff enjoy flexible working conditions, 27 days annual leave, plus the week between Christmas and the New Year, 8% employer pension contribution and access to an Employee Assistance Programme.
The application form and candidate pack are below. The candidate pack includes more information about this role including the person specification, the organisation and more details on how to apply.
The deadline for applications is 11pm Sunday 12 May 2024. Please mark your email with ‘CRIMINAL JUSTICE LAWYER’ in the subject line.
Interviews will be held on Tuesday 21 May 2024. Candidates may be required to complete a test as part of the interview process.
JUSTICE is an equal opportunities employer. We encourage applications from people of all backgrounds, but particularly welcome applications from individuals from marginalised groups, those with lived experience of the justice system, as well as those underrepresented in the legal professional including women, people of colour, trans and non-binary people, and disabled people.
Please note that we will not respond to any enquiries from recruitment agencies.
The client requests no contact from agencies or media sales.
We are seeking a Fundraising Assistant at York Minster Fund for an initial fixed term contract of 12 months, commencing summer 2024. This part time, flexible role will support our team in administrative and fundraising tasks across a range of exciting activities and events, helping to raise funds for the Minster’s ongoing work.
Our ideal candidate will be a positive, enthusiastic and confident communicator across different groups of people and keen to gain experience across projects and events. We are looking for someone with some demonstrable customer service/administrative/business experience and sound IT skills; as well as an enquiring mindset with a willingness to learn about the fascinating world of philanthropy, fundraising and conservation.
York Minster Fund is the lead fundraising partner for York Minster. We are an independent organisation, with a separate board of Trustees, who work closely with colleagues across the Cathedral to secure income for a number of much needed projects and programmes of work. Established in 1967, as an emergency response to an urgent restoration project, we secure funds from charitable foundations, major and corporate donors, legacy donors, individuals and events.
Our funds provide much needed income for a wide range of projects, including the fabric and repair of the iconic Minster itself, the training of apprentices in traditional heritage crafts and strategic initiatives such as the realisation of the Minster's new international Centre of Excellence for Heritage Skills and Estate Management.
In the last year we have built on existing strong fundraising relationships and techniques to explore new ways of engaging donors and digital audiences and this is an exciting time to join the Fund as we move forward on a number of major projects. As part of our small but highly experienced team, no two days are the same and the role could see you supporting with many different projects and tasks including donor events administration and delivery, correspondence and research.
There is some flexibility for home working, but we do need regular office attendance for this role in York.
Applicants must ensure that they attach two documents, a CV and a cover letter, as we cannot review applications without both these documents.
Please submit a CV and separate, one side covering letter by 24th May (if you would like an informal chat about the role please do let us know and we would be happy to arrange). Please ensure that these two separate documents are uploaded as attachments.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
BRF Ministries is a Christian charity. We are the home of Anna Chaplaincy. Living Faith, Messy Church and Parenting for Faith. We resource both the spiritual journey of individuals and the mission and ministry of local churches. Our vision - Inspiring, equipping and supporting people of all ages to grow in Christian faith. This is at the heart of what we are committed to do at BRF Ministries.
• Inspiring because we’re all looking for new ways to explore and embrace Jesus.
• People of all ages because it’s never too late and never too early to find faith.
• Grow because life is all about moving forwards.
• Christian faith because we’re truly proud to be doing God’s work. We work with and through churches to see more people, whatever their age, wherever they are on the journey towards God…
• growing in understanding of the Bible
• encountering God and experiencing vibrant Christian faith
• equipped to exercise gifts in leadership and ministry.
Want to be part of a close-knit team that inspires, equips and supports people of all ages to grow in Christian faith? We are looking for someone with a passion for our mission who can provide high level service to customers and supporters as part of the Supporter Services team based at the BRF offices in Abingdon. This full time role involves processing orders from online, phone and post and answering queries.
As part of the Supporter Services team:
- Respond to customer queries received by telephone, letter, and email, always providing a high standard of customer service.
- Process books, subscriptions and events orders received by post, telephone and online.
- Pack and post orders that require sending from the office.
- Process donations received by all forms, including web donations.
- Allocate payments received by BACS, cheque, or credit card.
- Conduct sales ledger reconciliations.
- Open and distribute the post.
- Assist in credit control.
- Manage office stock levels.
- Assist in processing of renewals and subscription releases.
- Order office and event stock.
- Circulate advance copies.
- Assist finance team with statements to account.
- Administrative support to the Operations team as required.
Skills and Experience
- Previous experience delivering high levels of customer service.
- Excellent communication and interpersonal skills, high degree of confident on the phone.
- Proficiency in using Microsoft Office, order processing and accounts packages.
- Ability to work well under pressure and to multi-task.
- Excellent literacy and numeracy skills with a high level of accuracy and attention to detail.
- Reliable and consistent.
- Ability to work in a team with a flexible and positive attitude towards sharing tasks and workloads.
- Strong commitment to the aims of the organisation.
Benefits
- 25 days holiday per annum, plus bank holidays (increasing to 30 days plus bank holidays after five full years' service)
- Additional three days off between Christmas and the New Year
- Auto enrolment pension scheme (8% employer contribution, 3% employee contribution)
- Private health insurance (after successful completion of probationary period)
- Generous flexitime scheme allowing employees to accrue time and earn additional days leave
- Employee Assistance Programme with access to financial advice, career coaching and counselling
- Staff discount scheme
- Learning and development opportunities
- Regular opportunities to connect with colleagues at our weekly briefing and virtual coffee break, and regular team in-person gatherings.
- BRF is proud to be an accredited Living Wage employer
We welcome applicants from all backgrounds and communities, in particular those that are currently under-represented within our staff team. This includes, but is not limited to, people from Black, Asian and other ethnic groups, especially within our leadership roles.
Inspiring,equipping & supporting people of all ages to grow in Christian faith.Home of Messy Church, Parenting for Faith, Anna Chaplaincy&Living Faith
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Title: Capacity Development Officer
Contract Type: Employee, full time
Contract Duration: Fixed term contract (until April 2025, subject to renewal)
Reporting to: Capacity Development Manager
Location: UK – combination of home-based and working from London office. Applicants must have a valid UK work authorisation.
Application deadline: Friday 17th May 2024
About the NCD Alliance
The NCD Alliance (NCDA) is a global civil society alliance of 400+ civil society members across 80 countries dedicated to supporting a world free from preventable suffering, disability and death caused by noncommunicable diseases (NCDs). Over 14 years, NCDA has built a reputation as a leading global advocacy organisation on NCDs, a global thought leader on NCD policy and practice, a convener and mobiliser of the NCD civil society movement, a partner to governments and the World Health Organization and other United Nations agencies, and an advocate for meaningful involvement of people living with NCDs.
Job description
The Capacity Development unit seeks a Capacity Development Officer to support the implementation of the Our Views, Our Voices initiative, specifically the emerging capacity development work on equity. The Our Views, Our Voices initiative is a flagship initiative of the NCDA and people living with NCDs dedicated to promoting the meaningful involvement of people living with NCDs in the NCD response, supporting and enabling individuals to share their views to take action and drive change. It seeks to break down stigma and discrimination, equipping people living with NCDs with the skills, knowledge, and opportunities to be change agents at local and global levels.
Designing equitable solutions for NCDs requires reaching those left furthest behind, adopting rights-based approaches, and applying principles of meaningful involvement of people living with NCDs to redress power imbalances. Putting people and communities at the centre allows to identify how different drivers and lived experiences interact and to identify solutions to the barriers faced in accessing care across the continuum and in achieving equity.
NCDA recently published an NCD Equity Framework to provide community advocates with an introduction to what health equity means in the context of NCDs and adding an equity lens to advocacy on NCDs. It identifies eight priority areas for advancing health equity for NCDs addressing common barriers to equity. To accompany the Framework NCDA has produced a Practical Guide.To support civil society and community advocates operationalize a health equity lens for NCD advocacy, NCDA has developed an accompanying Practical Guide for NCD Community Advocates. This guides advocates to develop an NCD Equity Report using an NCD Health Equity Assessment Tool to establish a foundation for advocacy efforts in this area.
The Capacity Development Officer will support the roll-out of the equity work with national alliances via a new grant to support national alliances conduct an NCD equity assessment, produce an NCD equity report and add an equity lens to advocacy efforts in-country to support more equitable NCD responses and ensure the most vulnerable populations are reached. The role will strengthen capacity of national alliances by supporting the delivery of training on equity and broader Our Views, Our Voices training. The role will also provide support to global advocacy and accountability efforts ensuring close linkages with national level work on the theme of equity.
The Capacity Development Officer will work with people living with NCDs, Our Views, Our Voices advocates, national and regional alliances, the Capacity Development unit, colleagues in the policy, advocacy, accountability and communications units, and other stakeholders for the fulfilment of its responsibilities. The ideal candidate will bring an understanding and experience of advocacy, global health and equity, communications, grant administration and overall programme management.
This is an excellent opportunity for candidates passionate about meaningful involvement, advocacy and supporting country-level community engagement initiatives, working for a respected civil society organisation, engaging with inspiring advocates, national and regional stakeholders, and getting involved in priority NCD-related global health and development issues.
NCDA seeks applicants with suitable experience and background for a full-time role as Capacity Development Officer. This position reports to the UK-based Capacity Development Manager. This position is possible thanks to NCD Alliance’s partnerships with Bristol Myers Squibb and with the Swedish International Development Cooperation Agency and is subject to yearly renewal. The role is based in London, UK, and is open to UK citizens and other applicants who already possess a valid work authorisation. The Capacity Development Officer would be mainly home-based/remote with the expectation to work from the London office 1 day a week.
Core responsibilities
• Support the Capacity Development unit in grant administration duties, including grantee communications, grant awards and compliance, grantee reporting and monitoring and evaluation.
• Support the organisation of the Our Views, Our Voices equity trainings, webinars, and events as required, including participant support, administrative functions, supporting curriculum development and evaluation.
• Support advocacy capacity of national and regional NCD alliances by aligning the Our Views, Our Voices initiatives with the NCDA Advocacy Institute.
• Support global advocacy and accountability efforts, as led by the Policy, Advocacy and Accountability unit ensuring linkages with national and regional level work.
• Provide information on country level equity work in support of NCDA’s partnerships and membership efforts to leverage and further NCDA’s work in this area.
• Support meaningful involvement of people living with NCDs at national, regional, and global level, boosting ongoing advocacy efforts and linking in with ongoing work part of the NCD Advocacy Institute.
• Provide written content to promote and support the Our Views, Our Voices initiative, particularly on the theme of equity, through NCDA communication channels, including the Our Views, Our Voices digital platform and support the development of key knowledge resources.
• Stay current on health equity issues, best practices, and emerging trends on the topic of health equity.
• Maintain regular communications with relevant key stakeholders, including regional and national NCD alliances, Our Views, Our Voices advocates for advocacy and network updates relating to the initiative, as well as for mobilisation in relevant global opportunities.
• Handle administrative responsibilities and Capacity Development work as needed.
• Provide support at capacity development meetings as required, including administrative and content development support.
• Look for opportunities to showcase the Our Views, Our Voices initiative in events and platforms.
Experience and skills
- Advanced university degree in public health, international relations, public policy, or similar, with a minimum of 2-3 years of relevant job-related non-profit experience.
- Demonstrated interest and understanding of health equity and social determinants of health; knowledge of global health and noncommunicable diseases would be ideal.
- International work experience highly desired, as well as professional knowledge of advocacy, grant administration, policy and/or programmes
- Strong communication and interpersonal skills.
- Ability to work independently and collaboratively in an international team environment.
- Excellent organisation and strategic planning skills, and ability to successfully manage competing priorities and meet deadlines.
- Capacity to work sensitively in a global setting and with people and organisations representing those living with NCDs.
- Excellent written and communications skills in English – foreign language skills are a plus (Spanish and /or French).
- Solid knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
Diversity and inclusion are a priority at the NCD Alliance. We are committed to cultivating a fair and healthy environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone.
The client requests no contact from agencies or media sales.
Salary:
£23,612 per annum, pro rata for part time £18,890
Role Status:
1 x 37.5 hours per week and 1 x 30 hours per week
BASED IN MANCHESTER
NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.
This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website and applied on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS.
THE CLOSING DATE FOR THIS ROLE IS 22/05/2024 AT 10AM
About Us
Come join our team working to help change the lives of some of the most vulnerable people in society. Ranked 2023 Q4 by Best Companies as the 8th best charity to work for in the UK, Medaille Trust is one of the UK’s leading charities in the fight against modern slavery. Our innovative model is based on three principles: Prevent, Protect and Pursue. We are one of the UK’s largest providers of survivor services, with ten safehouses and six outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators
About the job
We are seeking a confident and experienced Modern Slavery Case Worker Assistant with a wide range of skills and importantly, a ‘can do’ approach. As a Modern Slavery Case Worker Assistant, you will provide high quality practical and emotional support to potential victims of modern slavery within a safehouse setting.
You will work as a member of the team providing a safe temporary environment for vulnerable adults who have experienced trauma and exploitation. The role will involve assisting service users with increasing practical skills and self-confidence to empower and enable independent and safe living.
This service is open 24 hours a day, seven days a week. Applicants must be willing to work flexibly, which will include on call duties, evenings, weekends and bank. Both roles will work between two properties approx. 4 miles apart on a Rota basis. A full induction and continuous training will be given.
The 30 hour per week post will be shifts from 4pm-10pm, 5 days per week, however, the initial induction will consist of day shifts until knowledge of safe house is comprehensive.
You must have experience of working with vulnerable adults, the ability to work within a ‘risk associated’ environment and ideally experience of working within a residential or community setting with non-UK citizens. Relevant social care qualifications or suitable experience of supporting vulnerable people is essential.
This is a challenging but important and rewarding job because our team members know they are working hard to help transform the lives of some of the most vulnerable people. In our December 2022 survey, 85% of our staff said they loved their job. We offer generous annual leave, as well as a day off for your birthday and an annual volunteering day. We also offer an Employee Assistance Programme, and a staff benefits package.
Closing Date: Wednesday, 22 May 2024 at 10 A.M.
Interview Date : Monday, 3 June 2024
Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.
This position is subject to a satisfactory Enhanced Disclosure & Barring Service check. The ability to drive with a valid licence and use of your own vehicle insured for business purposes is essential.
CARE International is a leading humanitarian organisation fighting global poverty. Founded in 1945, we seek a world of hope, inclusion, and social justice, where poverty has been overcome and all people live in dignity and security. Today, we operate in over 100 countries around the globe to save lives, defeat poverty and achieve social justice. We place special focus on women and girls, because women’s rights are human rights, and we know that we cannot overcome poverty until all people have equal rights and opportunities. CARE is non-religious and non-political, allowing us to deliver humanitarian and development assistance to anyone in need regardless of race, gender, ethnicity, age, religion, political view or sexual orientation.
With a refreshed organisational strategy and a new Chief Executive, it’s a great time to join CARE as we embark on an exciting period of growth and change. After a period of challenge and transition we are in a stronger position. Your work reforming the risk and control environment, and delivering a long-term financial strategy, and a comprehensive Financial Improvement Plan, will create the enabling environment for the organisation to achieve its strategy goals. Your commercial acumen and financial analysis and planning ability will support ensuring we diversity our income and create a sustainable financial base, whilst driving a locally led development agenda.
We are looking for someone who is excited by the opportunity and challenge to deliver these improvements and can offer a clear vision and drive the creation of an efficient strategic value add finance, compliance, and governance department. As a member of the Senior Leadership Team and a key organisational leader, you will also have a strong role to play in building a positive, enabling, anti-racist, inclusive culture alongside your SLT colleagues and the Board of trustees.
A strong CARE International UK is needed now more than ever to influence for change in the UK and support our mission around the world.
Recruitment timings:
· Application deadline: Sunday 26th May
· Shortlisting: Monday 10th June
· 1st stage interviews: w/c 17th June
· 2nd stage interviews: w/c 24th June
To apply please send your CV and supporting statement by Sunday 26th May via the link. The supporting statement should be 2-3 pages maximum addressing the person specification and your motivations for wanting to join CARE International UK and make it the best it can be.
We are proud to exclusively partner with Allen Lane on the recruitment of this role. Please visit the Allen Lane site to find out more. For an informal conversation about the role, please contact Bryony Thomas via the agency site.